At a bank ‐ Learn to speak English fluently

 

Lesson Script

Introduction

Welcome to twominenglish.com. Teaching you English in two minutes or less.

In this lesson, we are going to learn what to say when you are at the bank.

Depositing Money

Howard: How may I help you today?

Susan: I would like to deposit this check and $100 cash.

Howard: Please sign the back of the check, ma’am. Do you want any money back?

Susan: No, thank you. What is my account balance?

Howard: $1200.50. Will that be all?

Susan: Yes, thank you.

Withdrawing Money

Susan : Hello, I would like to withdraw $100 from my account.

Howard: Okay, ma’am. How do you want your money?

Susan : I would like it in 20’s and 10 singles.

Howard: Here you go. Your new balance is $450.00.

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Susan : Thank you!

Opening an Account

Howard: Welcome to Bank of America! Do you have an account with us?

Susan : No, I do not. I would like to open a savings account.

Howard: Great. There is a minimum balance of $100. You can also open a checking
with no minimum balance.

Susan : May I have information on the types of checking accounts? I am a student and
would like to avoid fees.

Howard: Here is a pamphlet with all the types. I can answer any questions as well.

Susan : Thanks.

Asking a Question

Howard : Is this the customer service desk?

Susan : Yes it is. How may I help you?

Howard :I would like to open an investment account. How good is your interest?

Susan : The current interest rate is 1.5% to 4% depending on the specific account.

Howard : It is a business account with a different bank.

Susan : My manager will be able to explain everything in depth to you if you wait a
moment.

Howard : Okay. That’s no problem.

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Practice Phrases

Practice these phrases

 Hi! How may I help you today?

 What is my account balance?
 I would like to withdraw $100 from my account.
 How do you want your money?
 I would like it in 20s and 10s singles.
 I would like to open a savings account.
 Is this the customer service desk?

Vocabulary

Deposit : Deposit basically is the sum of money that you place or keep in a bank in
order to gain interest.

Withdrawal : Withdrawal means the money taken out from a bank for some use.

Account Balance : Account Balance is referred to the amount of money that is available
in someone’s account at any given moment.

Savings Account : A savings account is a deposit account that is held at a bank or other
financial institutions that provides principal security and a modest interest rate.

Checking Account : A checking account is a type of account at a bank against which

checks can be drawn by the account depositor.

Investment Account : An investment account is an account that allows you to invest in

a wide variety of securities including stocks, bonds, mutual funds etc.

Service Desk : Service desk is designed to optimize the services on behalf of the
business and its owners.

Interest Rate : Interest rate is used for the amount charged by a lender to a borrower for
the use of assets.

Current Rate : A method of foreign currency translation where most items in the
financial statements are translated at the current exchange rate.

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