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娀 Academy of Management Journal

2007, Vol. 50, No. 4, 775–782.

TENT POLES, TRIBALISM, AND BOUNDARY SPANNING:


THE RIGOR-RELEVANCE DEBATE IN
MANAGEMENT RESEARCH
RANJAY GULATI
Northwestern University

A long-standing debate among management Hambrick, in a presidential address to the Acad-


scholars concerns the rigor, or methodological emy of Management, alluded to one consequence of
soundness, of our research versus its relevance to this gulf when he noted “our failure to present
managers. This issue has evolved into an “either/ ourselves— our body of knowledge and our per-
or” argument in which specific studies, research- spective—to the world of affairs” and to operating
ers, journals, and even institutions or programs are in an “incestuous, closed loop of scholarship”
quickly categorized into “silos.” I argue that this (1994: 15). With rhetoric such as this, it is no sur-
debate is largely socially constructed by forces both prise that we management scholars would begin to
internal and external to business schools. Further, doubt our work’s meaning. Other AOM presidents
it is perpetuated by tribes that form around rigor have echoed this theme. For instance, Bartunek
and relevance, sequestering themselves into closed (2003) expressed her “dream” of reframing the “di-
loops of scholarship and dismissing the work of chotomies” (between rigor and relevance) as “ten-
outsiders on the basis of their inclusion— or exclu- sions and dualities” to be overcome through mu-
sion— of theory or of practical applications. Exclu- tual appreciation for the disparate types of research
sionary behavior even occurs within the two tribes, that exist under our large tent. Other observers have
especially in the rigor camp. Along with the pre- also contributed to this debate. In a recent article, a
vention of productive cross-tribe dialogues, conse- business journalist wrote, “The thing that makes
quences of the conflict include the exclusion of modern management theory so painful to read isn’t
boundary spanners. I offer here a normative model usually the dearth of reliable empirical data. It’s
of managerial research with recommendations for that maddening papal infallibility. Oh sure, there
bridging the artificial rigor-relevance divide through are a few pearls of insight, and one or two stories
problem-oriented research grounded in theory. about hero-CEOs that can hook you like bad pop-
As in most socially constructed debates, in the corn. But the rest is just inane” (Stewart, 2006).
rigor-relevance dispute the definitions of the issues At the core of this doubt is our field’s artificial
in question are controversial. Per Webster’s dictio- polarization of rigor and relevance. Let me extend
nary, relevance is “relation to the matter at hand” Hambrick’s argument: the rigor and relevance
or “practical and especially social applicability” tribes close each other out of their research and
(www.m-w.com/dictionary/). At first glance, this their forums for sharing it, and they do this even at
definition is not antithetical to that of “rigor”: an intratribe level, with compartmentalized fac-
“strict precision . . . exactness.” Indeed, I would tions within each group. As my tone suggests, I
assume that most management researchers prefer firmly believe that the either/or debate is moot: our
research to be both applicable and exact, relevant goal should be to seek rigor and relevance through
and rigorous. But the debate between seemingly boundary-spanning research focused squarely on
separate camps of relevance and rigor suggests phenomena of interest to managers. Below, I make
otherwise. the case that a gap between rigor and relevance is
socially constructed by reviewing its historical tra-
jectory and discussing its underlying dynamics. I
I would like to thank Teresa Amabile, Linda Hill, Amy discuss ways to foster boundary spanning, ground-
Hillman, Paul Hirsch, John Joseph, Rakesh Khurana, Paul
ing my argument in the work of both the earliest
Lawrence, Peter Murmann, Nitin Nohria, Phanish Pura-
nam, Nandini Rajagopalan, Sara Rynes, Maxim Sytch,
architects of the social sciences and more recent
and Sachin Waikar for helpful comments on drafts. I observers of management research.
would also like to thank the organizers of and partici-
pants at a London Business School conference in 2007 in A BRIEF HISTORY OF THE DEBATE
honor of the late Sumantra Ghoshal on bridging the rigor-
relevance divide that provided many of the ideas pre- What is especially surprising to me is how
sented here. chronic the hand-wringing has been, with how lit-
775
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776 Academy of Management Journal August

tle consequence. It is fascinating to note that the problem,” or the inability or unwillingness of aca-
rigor-relevance debate dates back many decades.1 demic researchers to translate their insights for
The soul-searching in business schools initially practitioners. The second is the view that rigorous
centered on the question of what types of research and relevant research represent distinct types of
were most appropriate for such programs to con- knowledge, each with its own ontology and episte-
duct. The question first arose in the 1950s and ’60s, mology, making them difficult to integrate.
with multiple voices suggesting that management More recently, the identity conflict regarding the
research was aspiring to be relevant at the expense kind of researchers we wish to be in business
of the rigor observed in other social sciences (e.g., schools has been considerably intensified by the
Gordon & Howell, 1959; Pierson, 1959). A move- larger question of whether management programs
ment within business schools toward a more disci- add value in the first place. Critics question the
pline-based, rigorous investigation replete with relevance of what we teach business students as
sophisticated data collection methods and quanti- well as the meaning of the research performed at
tative analyses was a direct response to these crit- business schools. This debate has mounted to the
icisms. Amidst the cries for rigor, however, were point that business schools today are arguably in a
the voices of those who cautioned that we should crisis with an existential question at its heart: Who
not overlook the balance between rigor and rele- are we, really, and what are we here to do? (e.g.,
vance. Simon, for instance, in a chapter called “The Khurana, 2007; Mintzberg, 1996; Mintzberg & Gos-
Business School: A Problem in Organizational De- ling, 2002; Pfeffer & Fong, 2002). For example,
sign,” noted that management programs should Leavitt argued that MBA curricula transform stu-
“develop new knowledge that may be relevant to dents into “critters with lopsided brains, icy hearts,
improving the operation of business” (1965: 335), and shrunken souls” (1989: 39), implying that aca-
and as such must be made attractive to scientists demic rigor wrings the life, or relevance, from what
with access to the “real world as a generator of students learn. Going even further, the late
basic research problems and a source of data” Sumantra Ghoshal argued that “many of the worst
(1965: 341). He argued that “knowledge and action excesses of recent management practices have their
in the social sciences is an intrinsic relation, such roots in a set of ideas that have emerged from busi-
that the two cannot be easily separated” ness school academics,” and he cited the Enron and
(1965: 466). Tyco scandals as examples (2005: 75). Although
Over the next two decades, the pendulum swung Ghoshal did not explicitly blame the swing toward
toward research that was labeled as more rigorous; rigor for these ills, an assumption underlying his
by the 1980s, some suggested that it had swung too claim was that many of the theories taught in busi-
far, potentially obscuring the relevance of manage- ness schools come from narrowly specified social
ment scholarship (Porter & McKibben, 1988). Beyer science domains removed from the world of
wrote that “increasing numbers of organizational practice.
scholars have begun to express concern that organ- Even high-level university administrators have
izational/administrative science has had little ef- joined the chorus of discontent. Richard West, a
fect on life in organizations” (1982: 588). Miner former dean of New York University’s Graduate
(1984) analyzed over 30 established organizational School of Business, described management re-
theories and concluded they were generally of little search as “fuzzy, irrelevant, and pretentious” (Gad-
importance, validity, and usefulness. The debate dis, 2000: 55), seemingly concerned with an ab-
simmered after that but didn’t evaporate, and today sence of both rigor and relevance, and the former
it is hotter than ever. The rigorous research tribe dean of the Yale School of Management, Jeff Gar-
and the applicable findings tribe each operates ten, proclaimed: “The current model of business
with little contact or synergy with the other, lead- school education needs to change dramatically. . . .
ing to what some scholars have called the “knowl- What business schools need to do is add some
edge failure problem” (McKelvey, 2006). Two root criteria for [faculty] promotion. One of them should
causes for this disconnect between research and be some real-world experience, in the same way
practice have been identified (Van de Ven & John- that a doctor teaching at a medical school would
son, 2006). The first is the “knowledge transfer have had to see patients” (Holstein, 2005: 13).
Garten’s concern speaks to the rigor-relevance
debate, implying that management research and
1
For a detailed account of the historical oscillations education have swung fully to the rigor side. As
that business schools have gone through on the rigor to Hambrick (1994) suggested, a theme that has bub-
relevance spectrum, please see Khurana (2007: Chapter bled up regularly over the last 20 years is that we
7). management researchers have sequestered our-
2007 Gulati 777

selves in our closed loop— or tribe— of rigor, glee- well, and similar tribes appear in business schools.
fully discarding relevance. The normative conclu- A related offshoot of this debate has been the
sion that follows is that we should trade some schism between qualitative and quantitative re-
degree of rigor for greater relevance. The long roots search. With a dramatic shift in our field toward
of the either/or debate can be seen here: To gain quantitative research in the last several decades,
more of one, we must lose some of the other, in an qualitative researchers increasingly find their work
ongoing zero-sum game. subjected to the rigor test by skeptics belonging to a
Yet reality is much more complex, as either/or in different tribe that is inclined to a different set of
this case is a false dichotomy that in most instances methods.
is socially constructed. Nevertheless, many busi- Another dynamic within the rigor-relevance con-
ness school academics have avidly pursued the flict concerns the dependent variables selected for
debate, separating ourselves into two tribes on ei- study. Here again, researchers often fail to acknowl-
ther side of a chasm of sometimes brutal identity edge our biases or differences in taste, framing our
warfare. We presume that someone writing for judgments of others’ work as based on a criterion of
practitioners is, as if by definition, producing work rigor. On one side are those whose primary interest
that is not rigorous and, similarly, that someone is explaining social order in markets and organiza-
writing primarily for other scholars is producing
tions, which translates into examining the anteced-
work of limited practical consequence. Not surpris-
ents of the behavior of individuals and of organiza-
ingly, our identities form around these projections
tions—looking at why, how, and under what
and expectations, so that we are either “serious
constraints these entities act. On the other side are
scholars” or “management types,” and these stereo-
those who probe the effects of behavior on the
types are then extended to the journals in which we
performance of individuals, organizations, and
publish our research, with some labeled as “schol-
arly,” others as “practitioner-oriented”—and noth- markets. Both research foci have import for theory
ing in between. Social construction of polar profes- and practice, but unfortunately the internecine
sional identities and social construction of polar wars persist here as well, with most researchers
rigor and relevance debates thus reinforce one honing in on either behavior or performance and
another. few considering both simultaneously. Instead of a
The debates have persisted for several decades productive dialogue and boundary-spanning efforts
without substantive action. But the voices of to link these two questions, researchers within the
change have become more insistent, as Hambrick’s rigor tribe end up in paradigmatic wars that ques-
(1994), Bartunek’s (2003), and other leaders’ clar- tion the legitimacy of each set of questions.
ion calls show. Perhaps, then, we are on the cusp of I argue that the use of simple heuristics and
a social movement from words to action, from rhet- stereotypes to define rigor has resulted in (1) a
oric to reality. broad conflict between management researcher
tribes labeled as rigorous and relevant and (2)
subtribe paradigm clashes within these two
groups, particularly in the rigor camp, based on
TRIBAL WARFARE AND
researchers’ identifying themselves with specific
BOUNDARY SPANNERS
theoretical and methodological paradigms, which in
Causes of Tribalism turn discourages cross-disciplinary and cross-method
It is unfortunate how easily we management research. At the roots of these identity clashes is an
scholars label each others’ research enterprises, of- inherent duality in business school researchers: most
ten with little evidence. Let’s start with rigor. I of us are social scientists employed by professional
believe the confusion regarding it is tremendous. schools. As scientists, we focus on theory building
Sometimes scholars define rigor as use of a narrow and rigorous empirical work; as business school
disciplinary paradigm involving a set of theories, teachers, we seek to advance managerial practice and
methodologies, and data analyses that they them- share some conceptual products of this endeavor in
selves would use. One established instance of this the classroom. This bifurcation of identity is an out-
tension, at the intersection between economics and growth of the move in the 1960s to bring more rigor to
sociology, is a perceived gap between qualitative management programs.
field-based research and elegant economic models The entry of discipline-based researchers into
(Hirsch, Michaels, & Friedman, 1987). More re- management studies has been a welcome addition,
cently tribes have formed around specific theories forcing us to embrace theory building as a cumula-
and methods within each of these disciplines as tive enterprise and to create what could be the
778 Academy of Management Journal August

foundation of a more integrated group effort.2 It has and water—no matter how close you bring them,
also forced more genuine rigor in our methodolo- they will never truly merge. Thus, failing a produc-
gies and analytic tools. Unfortunately, the focus on tive dialogue, we haven’t given the notion of inte-
disciplines has also strengthened core conflicts. gration, no matter how idealistic, a chance.
Identities, by and large, are shaped around schol- Another consequence of the field’s inter- and
ars’ disciplines (and subgroups within them). Peo- intratribal conflicts is that boundary spanners get
ple identify with narrow theory domains, along shut out. This is especially disturbing because
with specific methods and data analyses. Those much of innovation, especially in maturing intel-
become the hallmarks of rigor for their users, and lectual landscapes, takes place at the intersections
those who use them best or most often are cele- among fields and subfields. The pursuit of nar-
brated. Gathering within the theoretical, method- rowly defined endeavors for highly circumscribed
ological, and analytical fence posts that mark their audiences has some merit (e.g., it allows a re-
tribal boundaries, tribe members ignore those out- searcher to develop and focus on a few core
side, no matter how connected their work might be. strengths and establish a strong intellectual iden-
In this dynamic, each academic is forced into mem- tity among a well-defined peer group), but also a
bership in a tribe and/or subtribe to survive in the serious downside: we often find ourselves saying
field of management. essentially the same things in slightly different
Arbiters of rigor and “good taste” have also arisen ways, rather than generating original ideas—which
in our field and have had a strong influence on often result from connecting disparate theories
which researchers are celebrated through publica- and/or concepts.
tions, citations, awards, and other recognition. This In their normative statement of how things could
covertly tribal behavior may be masked as impar- be if researchers pursued “engaged scholarship,”
tiality. It can be exemplified by those in ostensibly Van de Ven and Johnson (2006) advised “intellec-
influential roles or by an invisible politburo that tual arbitrage” and discovering the symbiotic ben-
builds and just as quickly destroys reputations. The efits of conducting research that is both rigorous
weapon of choice of these arbiters? The granting of and relevant. Wilson (1998) argued that the social
a badge of honor or shame (i.e, “rigorous” or “non- sciences lack “consilience” (cross-disciplinary in-
rigorous”) to a given body of work, regardless of its terlocking of causal explanations) and that this def-
impact on research or practice. icit has prevented social sciences from making the
kinds of advances that medicine, built on the strong
foundations of molecular and cell biology, has. He
Effects of Tribalism
makes a good point.
What is most unfortunate about “rigor” and “rel-
evance” is that they stimulate a debate completely
Historical Exemplars of Rigor and Relevance in
antithetical to a productive dialogue on how man-
the Social Sciences
agement researchers can embark on a more truly
synergistic research enterprise, one in which we Perhaps the greatest irony of these multidimen-
might perform work that is rigorous and relevant at sional tribal wars is that the theorists and schools of
once. People are too busy dismissing highly rele- thought providing the foundations of modern man-
vant works as without rigor, when in reality some agement research represent strong bonds between
of them may merely be outside their paradigms of rigor and relevance, between theory and applica-
choice, use a method outside their comfort zones, tion. Let’s take the rigor side of the equation. In the
or simply come from the wrong tribe. Similarly, social sciences of sociology, psychology, and eco-
those interested in managerial practice studiously nomics, the key architects of some of the most
ignore academic research that may have direct im- influential theories were actively involved in shap-
port for practice merely because it was not pub- ing the societies in which they lived. For example,
lished in a preferred outlet or might not have made as a reserve officer, German sociologist Max Weber
its practical implications sufficiently explicit. We ran nine military hospitals, tried to found a politi-
begin to view these two sets of endeavors and the cal party, and advised the German delegation to the
individuals involved in them as the proverbial oil Versailles peace conference, all of which had a
profound impact on his writings, which, in turn
shaped public policy. Emile Durkheim, a renowned
2
I myself graduated from a joint Ph.D program be- French sociologist, advised France’s Ministry of
tween a business school and the school of arts and sci- Education and became the secretary of the Commit-
ences that was created with the intent of bridging this tee for the Publication of Studies and Documents
divide. on the War, all of which shaped his writing but also
2007 Gulati 779

allowed his writing to shape contemporary prac- BRIDGING RIGOR AND RELEVANCE: A
tice. Karl Marx’s involvement in both theory and NORMATIVE MODEL OF
practice, and its far-reaching consequences, is well MANAGERIAL RESEARCH
documented.
A Big Tent View
Psychologists are also well represented among
theorist-practitioners. Kurt Lewin, considered one I hope I have made the case that the rigor-rele-
of the founders of social psychology, worked with vance debate is misguided and ultimately damag-
the State of Connecticut to develop workshops to ing to our field, with excessive energy going to
combat racial and religious prejudices, laying the tribal conflicts rather than collaborations. The tyr-
foundation for today’s sensitivity training. Subse- anny of either-or is wringing a great deal of value
quently, Lewin worked extensively with former oc- from our work. The more challenging question,
cupants of displaced persons camps. Thus, his re- then, is whether we can emerge from under our
search both informed and was informed by small, private umbrellas to erect tall and thick
practice. Father of psychoanalysis Sigmund Freud poles to prop up a big tent shielding us from the
developed his revolutionary theories largely charges of poor rigor, low relevance, and consil-
through his own work with patients, which in- ience deficits. This will mean existing in a new
cluded psychotherapy and medication. domain, one that replaces “either-or” with “and.” If
Among our economist forefathers the story is the such a tent is not feasible, especially in the short-
same: Adam Smith served as Scotland’s commis- term, can we at least learn to sit simultaneously
sioner of customs; John Maynard Keynes advised under multiple umbrellas and occasionally invite
British governmental bodies on credit and curren- strangers into our ovals of shade? Vermeulen (2005)
cies and served as a delegate to the Versailles peace referred to this process as synthesizing rigor and
conference after World War I; Austria’s Joseph relevance at a higher level, rather than trying to
strike a balance between them.3
Schumpeter was also actively engaged in the world
The solution, as I suggest below, is to accept that
of practice. Each of these scholars greatly influ-
rigor and relevance are not opposites after all. Here
enced mainstream public policy in the domains of
I follow scholars who have envisioned a positive-
economic and industrial policy.
sum world where intellectual world-views are in-
So it would be safe to suggest that the manage-
tegrated (e.g., Tushman & O’Reilly, 2007; Van de
ment scholars who take a rigor-or-relevance ap-
Ven & Johnson, 2006). Seeing this world rests on
proach have lost touch with their roots. In fact, as
recognizing the existence of a clear and open space
the examples above demonstrate, at the heart of the
for research that is both rigorous and relevant. Yet
rigor-relevance debate is the issue of identity: synergizing rigor and relevance is not the only
whether a given researcher identifies him or herself thing we must do to elevate our research. Many
as a rigorous scholar or a practitioner of applied other camps have been built around narrow para-
science (for a similar example from scientists work- digmatic and methodological preferences, and
ing in the commercial sector, see Nag, Corley, and moving beyond these, too, will serve us well.
Gioia [2007]). Once self-defined, management re- If we can view rigor and relevance as outcomes to
searchers tend to close the loop by writing for and be simultaneously maximized, we can more ac-
listening to only their own tribes. Yet the social tively pursue true synergy. Let me offer several
scientists highlighted above seemed to have no normative suggestions for research creating such
trouble crossing this divide to see themselves as academic and practice-focused synergy. These rec-
both. Another important scholar of an earlier gen- ommendations, which synthesize others’ work
eration, Roethlisberger, was particularly clear from with some of my own ideas,4 are aimed at bridging
the outset that his greater purpose as a scholar was the divide between rigor and relevance and, in the
to communicate his ideas to managers. In his intel-
lectual autobiography (Roethlisberger, 1977), he
3
described the inherent connection between knowl- Some scholars have debated the possibility of sym-
edge and action in the social sciences and saw no biosis between rigor and relevance explicitly. For a re-
view, see Van de Ven and Johnson (2006) and the re-
need for a disconnect between the two. As such, he
sponse by McKelvey (2006). Here I presume that
and others—including the scholars noted above— combining these pursuits will generate synergy. I hope
produced vast bodies of work with both rigor and that this discussion makes clear the justification for my
relevance. An unfortunate by-product of our tribal assumption.
thinking, then, is the demise of symbiotic research 4
For excellent statements regarding how to bridge the
intended to cross the boundaries we have created rigor-relevance divide, please see Lawrence’s (1992) dis-
for ourselves. cussion of the challenges of problem-oriented research,
780 Academy of Management Journal August

aggregate, are a multistep process for performing phenomena to drive our research may also help
relevant and rigorous work. (I present discrete management researchers break out of our narrow
steps, but it is important to note that one doesn’t tribal affiliations. By probing more deeply into the
have to follow them in this sequence.) Seeking problems and other issues that managers care
synergy through the set of steps outlined below about, we can naturally align our interests with
forces the reshaping of theories and also at the same more practice-relevant research, without sacrific-
time generates a deeper understanding of important ing rigor.
observables. This process should be followed re- 2. Test theory in the classroom. Most business
gardless of the publishing outlets for which one school students and business executives we teach
aims. Note too that synergistic work need not be in our burgeoning executive education programs
disseminated through only one publication; one are past, current, and/or future managers, so there
vehicle for peers and another for practitioners is is no better group on which to test the relevance
feasible. and potential value of theoretical concepts. Thus,
we should strive to bring knowledge, including that
derived from the most rigorous, analytical research,
Steps in an Integrative Process
into the classroom. As Chris Bartlett suggested at a
1. Rely on managerial sensibility to shape re- recent London Business School conference com-
search questions. The starting point for all re- memorating Ghoshal’s work, we have a great deal
search must be subjecting hunches to the crucible to learn from the reactions of those subjected to our
of managerial insight. Ghoshal, in many personal lectures and cases. The classroom, then, is the per-
communications to colleagues and friends, referred fect petri dish for innovation and experimentation.
to managerial problems having “sizzle” and thus 3. Build theory. Regardless of the variables under
warranting study. Similarly, discussing the con- study (e.g., behaviors or outcomes), or one’s
struction of compelling academic business cases, method and data of choice (qualitative or quantita-
Siggelkow (2007) suggested centering on “talking tive), researchers should try to ground ideas in
pigs”—phenomena of great interest— even if they existing theory or clearly articulate new theories—
are associated with small, “nonrepresentative” not only to gain legitimacy among our peers, but
samples (i.e., one talking pig, a single-case sample, also to make clearer contributions to the body of
is of great interest). It is worth noting that this management knowledge (Colquitt & Zapata-Phelan,
reliance on managerial sensibility doesn’t always 2007). Theory building is a cumulative enterprise
necessitate managers telling researchers what is and as such can only happen if we are explicit
most important, but rather, researchers’ discover- about both our theories and their impacts on man-
ing through interactions with managers what is of agerial practice.
importance to them. Sometimes managers are not 4. Appreciate—and synthesize—the dialectic
fully aware of or are not able to clearly articulate between theory and phenomenon. In our focus on
important issues. Discovery is interactive. domain building within our tribes and subtribes,
Lawrence (1992) discussed such interaction in we have neglected the important dialectic between
the context of “problem-oriented” research, or theory and the phenomena or practices to which it
work that focuses on real-world managerial chal- relates. Ideally we can stretch our understandings
lenges, writing, “Our subjects can tell us what of theory and practice simultaneously by recogniz-
needs to be studied—where our theories and ing the dialectic between them: theory forces one to
knowledge are inadequate” (1992: 140). He also examine phenomena from a novel or more inte-
stated that problem-oriented research findings are grated standpoint, whereas observable behavior or
more likely to be used, as they are likely to be in outcomes allow one to define, refine, or discard
language that practitioners understand, and there is theory. Thus, we can use theory to understand
always a market for readily applied, real-world- more subtle or counterintuitive aspects of the be-
driven insights. Some have taken this idea a step havior we observe and use phenomena to illumi-
further by engaging practitioners as partners in the nate the boundaries of our theory. In this way, rigor
research process itself (e.g., Amabile et al., 2001; abets relevance, and vice versa.
Van de Ven & Johnson, 2006). Using real-world 5. Become “bilingual interpreters” for and ac-
tive collaborators with practitioners. Along with a
heightened managerial sensibility comes an appre-
Amabile et al.’s (2001) discussion of the fruitful aspects ciation for both distilling new insights from man-
of academic-practitioner collaboration and, most re- agers and sharing research findings with them in a
cently, Van de Ven and Johnson’s (2006) account of “en- comprehensible manner. Overcoming this knowl-
gaged scholarship.” edge transfer problem requires researchers to oper-
2007 Gulati 781

ate as translators (e.g., Mohrman, Gibson, & Mohr- both cumulative research and management prac-
man, 2001). But bilingual interpretation leaves the tices. We should therefore aim not only to restruc-
consumers of our work (i.e., practitioners) in a ture our programs and processes, but also to recon-
largely passive role. Thus, an extension of our role figure our identities as more fluid and inclusive,
can be to co-create knowledge with the managers allowing us to be comfortable conducting research
whose behaviors we study (Amabile et al., 2001; for application and real-world impact but also to
Van de Ven & Johnson, 2006). In the London Busi- increase academic understanding. This reconfigu-
ness School conference mentioned above, Yves Doz ration means freeing ourselves from the tribalism of
gave an inspiring example of a research partnership either/or, to integrate rigor with relevance. If we
with an executive that blossomed after each devel- succeed, we may be able to raise the tent poles of
oped a deep appreciation of the others’ approach collaboration, rather than chopping down even
and context. If we are not willing to go so far, then their possibility.
at the very least we should engage in more produc- Perhaps a safe starting point would be to promote
tive dialogues with practitioners. Note that we a constructive dialogue between tribes. But this
wouldn’t be the only ones to benefit from closer would mean rising above the politics of identity
collaboration. In fact, Weick argued that the rele- and recognizing the benefits of collaboration. As
vance gap decried by academics and managers Lawrence said, “Let’s get over our identity crisis”
alike is “as much a product of practitioners wedded (1992: 142). On a practical level, we might create
to gurus and fads as it is of academics wedded to more mechanisms for promoting the work of the
abstractions and fundamentals” (2001: S71). Weick few ambidextrous scholars who are able to address
went on to suggest that greater attention to manage- and be heard by both tribes. Nurturing such bound-
ment theory and concepts would help practitioners ary spanners will only help to bridge the rigor-
transcend performance barriers, and he explicitly relevance divide, so that even the notion of bound-
recommended deeper practitioner-researcher col- aries will eventually become a thing of the past. In
laboration to this end. the 1930s, with the dark clouds of war on the ho-
rizon in Europe, Winston Churchill warned that
“the era of procrastination” was giving way to “a
DO WE NEED A STRUCTURAL SOLUTION?
period of consequences.” Maybe the time has fi-
Simon suggested that business schools, and in- nally come for us business school academics to
deed all professional programs, have the “common actually do something about this long-simmering
problem of bridging the gap between the social debate and operate more as a collective than as
system that produces scientific knowledge . . . and warring tribes.
the social system where professional practice takes
place” (1967: 16). He concluded that despite efforts
to integrate researchers focused on theory with REFERENCES
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