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I Kzoj - KH Çcaèku I FR K¡ Mi KSX Osq Fy, Ekxzn'Kzu LFGR Vis (KK,¡
(Reaffirmed 0)
Indian Standard
ICS 13.020.10
© BIS 2015
Contents Page
National Foreword...............................................................................................................................................................................................................iii
Introduction................................................................................................................................................................................................................................ iv
1 Scope ................................................................................................................................................................................................................................. 1
2 Normative references ...................................................................................................................................................................................... 1
͵ ϐ ..................................................................................................................................................................................... 1
3.1 Terms related to organization and leadership ............................................................................................................ 1
3.2 Terms related to planning ............................................................................................................................................................. 2
3.3 Terms related to support and operation........................................................................................................................... 4
3.4 Terms related to performance evaluation and improvement ........................................................................ 5
4 Context of the organization ...............................................................................................................................
....................................................................................................................................................................... 6
4.1 Understanding the organization and its context ....................................................................................................... 6
4.2 Understanding the needs and expectations xpectations of interested parties .............................................................. 6
ͶǤ͵
......................................................... 6
ͶǤͶ ...................................................................................................................................
............................................................................................................................... 7
5 Leadership ..................................................................................................................................................................................................................
............................................................................................................................... 7
5.1 Leadership and commitment .....................................................................................................................................................
............................................................................................................................... 7
ͷǤʹ
........................................................................................................................................................................
............................................................................................................................... 7
5.3 ganizational roles, responsibilities and authorities.......................................................................................... 8
Organizational
6 Planning.........................................................................................................................................................................................................................
............................................................................................................................... 8
6.1 Actions
ctions to address risks and opportunities ................................................................................................................... 8
6.1.1 ...................................................................................................................................................................................... 8
General...............................................................................................................................
6.1.2 vironmental aspects ...............................................................................................................................................
Environmental ............................................................................................................................... 9
6.1.3 Compliance liance obligations ..............................................................................................................................................
............................................................................................................................... 9
6.1.4 Planning ing action..................................................................................................................................................................
............................................................................................................................... 9
6.2 vironmental objectives and planning to achieve them ............................................................................... 10
Environmental
6.2.1 vironmental objectives...................................................................................................................................... 10
Environmental
6.2.2 Planning ing actions to achieve environmental objectives ................................................................ 10
7 Support ........................................................................................................................................................................................................................
............................................................................................................................... 10
7.1 esources..................................................................................................................................................................................................
Resources ............................................................................................................................... 10
7.2 Competence ence ............................................................................................................................................................................................
............................................................................................................................... 11
7.3 Awareness
wareness ................................................................................................................................................................................................
............................................................................................................................... 11
7.4 Communication ................................................................................................................................................................................... 11
7.4.1 General................................................................................................................................................................................... 11
7.4.2 Internal communication ......................................................................................................................................... 12
7.4.3 External communication........................................................................................................................................ 12
7.5 Documented information............................................................................................................................................................ 12
7.5.1 General................................................................................................................................................................................... 12
7.5.2 Creating and updating .............................................................................................................................................. 12
7.5.3 Control of documented information ............................................................................................................ 12
8 Operation .................................................................................................................................................................................................................. 13
8.1 Operational planning and control ....................................................................................................................................... 13
ͺǤʹ
........................................................................................................................ 13
9 Performance evaluation ............................................................................................................................................................................14
ͻǤͳ ǡǡ ............................................................................................ 14
9.1.1 General................................................................................................................................................................................... 14
9.1.2 Evaluation of compliance ...................................................................................................................................... 14
9.2 Internal audit ......................................................................................................................................................................................... 15
9.2.1 General................................................................................................................................................................................... 15
9.2.2 Internal audit programme .................................................................................................................................... 15
9.3 Management review ........................................................................................................................................................................ 15
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IS/ISO 14001 : 2015
10 Improvement .........................................................................................................................................................................................................16
10.1 General ........................................................................................................................................................................................................ 16
ͳͲǤʹ
.............................................................................................................................. 16
10.3 Continual improvement ............................................................................................................................................................... 17
Annex A (informative) Guidance on the use of this International Standard ............................................................18
Annex B (informative) Correspondence between ISO 14001:2015 and ISO 14001:2004 .........................32
Bibliography ............................................................................................................................................................................................................................. 34
Alphabetical index of terms .....................................................................................................................................................................................35
ii
IS/ISO14001:2015
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IS/ISO 14001 : 2015
Introduction
0.1 Background
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0.2 Aim of an environmental management system
The purpose of this International Standard is to provide organizations with a framework to protect
the environment and respond to changing environmental conditions in balance with socio-economic
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— communicating environmental information to relevant interested parties.
This International Standard, like other International Standards, is not intended to increase or change
an organization’s legal requirements.
0.3 Success factors
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ϐ
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ǯ
processes, strategic direction and decision making, aligning them with other business priorities,
Ǥ
successful implementation of this International Standard can be used to assure interested parties that
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Adoption of this International Standard, however, will not in itself guarantee optimal environmental
outcomes. Application of this International Standard can differ from one organization to another
iv
IS/ISO 14001 : 2015
Ǥ
ǡ
ǡ
ǡ
International Standard.
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obligations, and the nature of its activities, products and services, including its environmental aspects
and associated environmental impacts.
0.4 Plan-Do-Check-Act model
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— Do: implement the processes as planned.
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environmental objectives and operating criteria, and report the results.
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Figure 1 shows how the framework introduced in this International Standard could be integrated into a
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Figure 1 — Relationship between PDCA and the framework in this International Standard
v
IS/ISO 14001 : 2015
ϐ
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International Standard enables an organization to use a common approach and risk-based thinking to
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— making a self-determination and self-declaration, or
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customers, or
ϐǦ
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Ȁ
organization.
Annex A
International Standard. Annex B shows
hows broad technical correspondence between the previous edition of
this
is International Standard and this edition. Implementation guidance on environmental management
ͳͶͲͲͶǤ
In this International Standard, the following verbal forms are used:
Ȅ Dzdz
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Ȅ Dzdz
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Ȅ Dz
dz
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dz
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Information marked as “NOTE” is intended to assist the understanding or use of the document. “Notes
dzClause 3 provide
ovide additional information that supplements the terminological data and
n contain provisions relating to the use of a term.
can
ϐ Clause 3 are arranged in conceptual order, with an alphabetical index
provided
vided at the end of the document.
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IS/ISO 14001 : 2015
IndianStandard
Ȅ
(SecondRevision)
1 Scope
ϐ
that an organization can use to enhance its environmental performance. This International Standard
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This International Standard helps an organization achieve the intended outcomes of its environmental
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— achievement
vement of environmental objectives.
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and applies to the environmental aspects of its activities, products and services that the organization
ϐ
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ǡǡ
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2 Normative references
eferences
There are no normative references.
͵ ϐ
ǡϐǤ
͵ ǣ
ǡ
ϐ
ϐ
ǡ
ϐ
ϐ
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functions across a group of organizations.
1
IS/ISO 14001 : 2015
3.1.2
environmental management system
part of the management system (3.1.1) used to manage environmental aspects (3.2.2Ȍǡϐcompliance
obligations (3.2.9), and address risks and opportunities (3.2.11)
3.1.3
environmental policy
intentions and direction of an organization (3.1.4) related to environmental performance (3.4.11), as
top management (3.1.5)
3.1.4
organization
person or group of people that has its own functions with responsibilities, authorities and relationships
to achieve its objectives (3.2.5)
ǡǦǡ
ǡ
ǡϐǡ
ͳǣ
ǡǦǡ
ǡ
ǡϐǡ
ǡǡǡ
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or not, public or private.
3.1.5
top management
person or group of people who directs and controls an organization (3.1.4
(3.1.4)
3.1.4 at the highest level
ͳ ǣ
organization.
ʹ ǣ
management system ((3.1.1Ȍ
Ȍ
ǡ
management refers to those who direct and control that part of the organization.
3.1.6
interested party
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person or organization (3.1.4Ȍ
EXAMPLE Customers,
mers, communities, suppliers, regulators, non-governmental organizations, investors
Ǥ
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dz
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dz
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ʹ ǣ
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characteristics.
3.2.2
environmental aspect
element of an organization’s (3.1.4) activities or products or services that interacts or can interact with
the environment (3.2.1)
ͳ ǣ
ȋȌ environmental impact(s) (3.2.4ȌǤ ϐ
ϐ
ȋȌǤ
ʹ ǣ ϐ
criteria.
2
ISO/ISO 14001 : 2015
3.2.3
environmental condition
state or characteristic of the environment (3.2.1) as determined at a certain point in time
3.2.4
environmental impact
change to the environment (3.2.1Ȍǡϐ
ǡ
organization’s (3.1.4) environmental aspects (3.2.2)
3.2.5
objective
result to be achieved
ͳǣ
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ǡǤ
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ϐ
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ʹ ǣ
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service and process (3.3.5)).
ǡ ǤǤ
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Ȍǡ
3.2.6Ȍǡ
operational criterion, as an environmental objective (3.2.6Ȍǡ
(e.g. aim, goal, or target).
3.2.6
environmental objective
objective (3.2.5Ȍorganization (3.1.4)
3.1.4)) consistent with its environmental policy (3.1.3)
3.2.7
prevention of pollution
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ǡ
ǡǡ
ǡ
ǡ
use of processes (3.3.5Ȍǡ
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waste, in order to reduce adverse environmental impacts (3.2.4)
ͳǣ
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or treatment.
3.2.8
requirement
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organization (3.1.4) and
interested parties (3.1.6) that the need or expectation under consideration is implied.
͵ǣ
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3.2.9
compliance obligations (preferred term)
legal requirements and other requirements (admitted term)
legal requirements (3.2.8) that an organization (3.1.4Ȍ
ͳǣ
environmental management system (3.1.2).
ʹ ǣ
ǡ
ǡ
ǡ
ǡ
ǡ
ǦǤ
3
ISO/ISO 14001 : 2015
3.2.10
risk
ͳǣ
ȄǤ
ʹǣ
ǡǡϐ
ǡ
knowledge of, an event, its consequence, or likelihood.
͵ǣ
“events”ȋϐ
͵ǣʹͲͲͻǡ
3.5.1.3) and “consequences”ȋϐ
͵ǣʹͲͲͻǡ͵ǤǤͳǤ͵Ȍǡ
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changes in circumstances) and the associated “likelihood”ȋϐ
͵ǣʹͲͲͻǡ͵ǤǤͳǤͳȌ
Ǥ
3.2.11
risks and opportunities
ȋȌϐ
ȋȌ
ǣ
ʹǣ
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ȌǢ
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— evidence
dence of results achieved (can be referred to as records).
3.3.3
life cycle
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ȏǣͳͶͲͶͶǣʹͲͲǡ͵ǤͳǡϐȆDzȋ
Ȍdzϐ
ͳǤȐ
3.3.4
outsource (verb)
make an arrangement where an external organization (3.1.4) performs part of an organization’s
function or process (3.3.5)
ͳ ǣ
management system (3.1.1), although the
outsourced function or process is within the scope.
4
ISO/ISO 14001 : 2015
3.3.5
process
set of interrelated or interacting activities which transforms inputs into outputs
ͳǣ
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requirements
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(3.2.8Ȍ
ǡϐͳͻͲͳͳǣʹͲͳͳǡ͵Ǥ͵͵Ǥʹ
Ǥ
3.4.2
conformity
ϐrequirement (3.2.8)
3.4.3
nonconformity
Ǧϐrequirement (3.2.8
3.2.8)
(3.2.8)
ͳ ǣ
environmental management system (3.1.2)
(
(3.1.2) requirements that an organization (3.1.4) establishes for itself.
3.4.4
corrective action
action to eliminate the cause of a nonconformity (3.4.3) and to prevent recurrence
ͳǣ
Ǥ
3.4.5
continual improvement
performance (3.4.10)
ͳ ǣ
environmental management system (3.1.2) to
enhance environmental performance (3.4.11) consistent with the organization’s (3.1.4) environmental policy (3.1.3).
ʹǣ ǡǤ
3.4.6
effectiveness
extent to which planned activities are realized and planned results achieved
3.4.7
indicator
measurable representation of the condition or status of operations, management or conditions
ȏǣͳͶͲ͵ͳǣʹͲͳ͵ǡ͵ǤͳͷȐ
5
ISO/ISO 14001 : 2015
3.4.8
monitoring
ǡprocess (3.3.5Ȍ
ͳǣǡ
ǡ
Ǥ
3.4.9
measurement
process (3.3.5) to determine a value
3.4.10
performance
measurable result
ͳǣ
ϐǤ
ʹǣ
ǡprocesses (3.3.5),
(3.3.5
3.3.5 products (including
Ȍǡorganizations (3.1.4).
3.4.11
environmental performance
performance (3.4.10) related to the management of environmental aspects (3.2.2)
ͳ ǣ environmental management system ((3.1.2),
), results can be measured against the
organization’s (3.1.4) environmental policy (3.1.3), environmental objectives (3.2.6) or other criteria, using
indicators (3.4.7).
6
IS/ISO 14001 : 2015
ϐǡ
ǡ
Ǥ
The scope shall be maintained as documented information and be available to interested parties.
5 Leadership
7
IS/ISO 14001 : 2015
ϐ
ȋȌ
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ǡ
Ǥ
Ȍ
ϐ
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Ȍ
enhance environmental performance.
ǣ
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— be available to interested parties.
6 Planning
6.1.1 General
The organization
rganization shall establish, implement and maintain the process(es) needed to meet the
requirements in 6.1.1 to 6.1.4
6.1.4.
ǡ
ǣ
a) the issues referred to in 4.1Ǣ
b) the requirements referred to in 4.2Ǣ
Ȍ
Ǣ
and determine the risks and opportunities, related to its environmental aspects (see 6.1.2), compliance
obligations (see 6.1.3Ȍ ǡ ϐ 4.1 and 4.2, that need to be
addressed to:
Ȅ
Ǣ
— prevent or reduce undesired effects, including the potential for external environmental conditions
Ǣ
— achieve continual improvement.
ǡ
ǡ
Ǥ
8
IS/ISO 14001 : 2015
ϐ
ǡ
the environmental aspects of its activities, products and services that it can control and those that it
ϐ
ǡ
ǡ
Ǥ
When determining environmental aspects, the organization shall take into account:
ǡ
ǡ ϐ
ǡ
Ȍ
ǡ
Ǣ
Ȍ
Ǥ
Ǥ
ϐ
ǡǤǤϐ
ǡ
Ǥ
ϐ
and functions of the organization, as appropriate.
The organization shall maintain documented information of its:
Ȅ
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Ǣ
Ȅ
ϐ
Ǣ
ϐ
Ǣ
Ȅ ϐ
Ǥ
ϐ
Ǥ
ϐ
ϐ
ȋȌϐ
ȋȌǤ
9
IS/ISO 14001 : 2015
͵Ȍ ϐ6.1.1Ǣ
b) how to:
ͳȌ
(see 6.2, Clause 7, Clause 8 and 9.1Ȍǡ
Ǣ
2) evaluate the effectiveness of these actions (see 9.1).
ǡ
ϐ
ǡ
operational and business requirements.
The organization
rganization shall establish environmental objectives at relevant functions and levels, taking into
ǯ ϐ
ǡ
and considering its risks and opportunities.
The environmental objectives shall be:
Ȍ
Ǣ
Ȍ ȋ
ȌǢ
Ȍ Ǣ
Ȍ
Ǣ
e) updated as appropriate.
The organization shall maintain documented information on the environmental objectives.
When planning how to achieve its environmental objectives, the organization shall determine:
Ȍ Ǣ
Ȍ
Ǣ
Ȍ Ǣ
Ȍ
Ǣ
e) how the results will be evaluated, including indicators for monitoring progress toward achievement
of its measurable environmental objectives (see 9.1.1).
The organization shall consider how actions to achieve its environmental objectives can be integrated
into the organization’s business processes.
7 Support
7.1 Resources
The organization shall determine and provide the resources needed for the establishment,
ǡ
Ǥ
10
IS/ISO 14001 : 2015
7.2 Competence
The organization shall:
Ȍ
ȋȌ
ϐ
Ǣ
Ȍ
ǡ
Ǣ
c) determine training needs associated with its environmental aspects and its environmental
Ǣ
Ȍ
ǡ
ǡ
of the actions taken.
NOTE icable actions can include, for example, the provision of training to, the mentoring of, or the re-
Applicable
Ǣ
Ǥ
7.3 Awareness
The organization shall ensure that persons doing work under the organization’s control are aware of:
Ȍ
Ǣ
Ȍ ϐ
ϐ
Ǣ
Ȍ
ǡ
ϐ
Ǣ
Ȍ
ǡ
ϐǯ
Ǥ
7.4 Communication
7.4.1 General
The organization
rganization shall establish, implement and maintain the process(es) needed for internal and
ǡ
ǣ
Ȍ
Ǣ
Ȍ
Ǣ
Ȍ
Ǣ
d) how to communicate.
When establishing its communication process(es), the organization shall:
Ȅ
Ǣ
— ensure that environmental information communicated is consistent with information generated
ǡǤ
Ǥ
The organization shall retain documented information as evidence of its communications, as appropriate.
11
IS/ISO 14001 : 2015
ǡ ǯ
ȋȌ
compliance obligations.
7.5.1 General
ǯ
ǣ
ǯ
ǣ
Ǣ
Ȍ
Ǣ
Ȍ
Ǥ
organization to another due to:
ǡ
ǡ
Ǣ
Ȅ
ǡ
ǡ
Ǣ
ϐ
Ǣ
Ȅϐ
Ǣ
Ǣ
Ȅ
Ǣ
When creating and updating documented information, the organization shall ensure appropriate:
Ȍ ϐ
ȋǤǤǡǡǡ
ȌǢ
Ȍ ȋǤǤǡǡ
ȌȋǤǤǡ
ȌǢ
Ȍ
Ǥ
Standard shall be controlled to ensure:
Ȍ ǡǢ
Ȍ
ȋǤǤ
ϐǡǡȌǤ
For the control of documented information, the organization shall address the following activities
as applicable:
Ȅ ǡ
ǡǢ
12
IS/ISO 14001 : 2015
Ȅ ǡ
Ǣ
Ȅ
ȋǤǤ
ȌǢ
— retention and disposition.
ϐǡǡ
and controlled.
ǡ
Ǥ
8 Operation
The organization shall control planned changes and review the consequences of unintended changes,
ǡ
Ǥ
ϐ
Ǥ
ϐ
ȋȌϐ
Ǥ
ǡǣ
a) blish controls, as appropriate, to ensure that its environmental requirement(s) is (are) addressed
establish
ǡ
Ǣ
b) determine its environmental requirement(s) for the procurement of products and services, as
Ǣ
Ȍ
ȋȌǡ
Ǣ
Ȍ
ϐ
ǡǡǦǦϐ
products and services.
ϐ
that the processes have been carried out as planned.
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IS/ISO 14001 : 2015
Ȍ
Ǣ
Ȍ
ǡ
Ǣ
Ȍ
ǡ
Ǣ
Ȍ
ȋȌ
ǡ
Ǣ
Ȍ
ǡ
appropriate, to relevant interested parties, including persons working under its control.
ϐ
that the process(es) is (are) carried out as planned.
9 Performance evaluation
9.1.1 General
ǡǡ
Ǥ
ǡǡ
Ǥ
The organization shall determine:
Ǣ
Ȍ Ǣ
Ȍ ǡ ǡ ǡ
ǡ
Ǣ
c) riteria against which the organization will evaluate its environmental performance, and
the criteria
Ǣ
Ǣ
Ȍ Ǣ
Ǥ
Ȍ Ǥ
ϐ
used and maintained, as appropriate.
The organization shall evaluate its environmental performance and the effectiveness of the
Ǥ
ǡϐ
ȋȌ
Ǥ
The organization shall retain appropriate documented information as evidence of the monitoring,
ǡǤ
ǡ
ȋȌϐ
of its compliance obligations.
The organization shall:
Ȍ
Ǣ
Ȍ
Ǣ
14
IS/ISO 14001 : 2015
9.2.1 General
The organization shall conduct internal audits at planned intervals to provide information on whether
ǣ
a) conforms to:
ǯǢ
ͳȌ ǯǢ
ʹȌ Ǣ
Ȍ
Ǥ
he organization shall establish, implement and maintain (an) internal audit programme(s), including
The
ǡǡǡǤ
When establishing the internal audit programme, the organization shall take into consideration the
environmental importance of the processes concerned, changes affecting the organization and the
results of previous audits.
The organization shall:
Ǣ
Ȍ ϐ
Ǣ
Ǣ
Ȍ
Ǣ
c) re that the results of the audits are reported to relevant management.
ensure
The organization shall retain documented information as evidence of the implementation of the audit
programme and the audit results.
15
IS/ISO 14001 : 2015
10 Improvement
10.1 General
The organization shall determine opportunities for improvement (see 9.1, 9.2 and 9.3) and implement
Ǥ
16
IS/ISO 14001 : 2015
Ȍ
Ǣ
Ȍ
ǡ
Ǥ
ϐ
encountered, including the environmental impact(s).
The organization shall retain documented information as evidence of:
Ȅ
Ǣ
Ȅ
Ǥ
17
IS/ISO 14001 : 2015
Annex A
(informative)
A.1 General
requirements contained in this International Standard. While this information addresses and is consistent
ǡǡ
ǡǤ
perspective. The user should not read a particular sentence or clause of this International Standard
in isolation from other clauses. There is an interrelationship between the requirements in some
clauses and the requirements in other clauses. For example, the organization needs to understand
ϐ
Ǥ
on an ongoing basis. Management of change is addressed in various requirements of this International
Standard, including
Ȅ ȋ4.4),
ȋ
— environmental aspects (see 6.1.2),
— internal communication (see 7.4.2),
),
— operational control (see 8.1),
rnal audit programme (see 9.2.2
— internal 9.2.2),
), and
— management
gement review (see 9.3).
As part of managing change, the organization should address planned and unplanned changes to
ensure that the unintended consequences of these changes do not have a negative effect on the intended
Ǥ
ǣ
Ȅ
ǡ
ǡǡ
Ǣ
Ȅ
ǡ
Ǣ
Ȅ
ǡ
Ǣ
— changes in compliance obligations.
Ǥʹ ϐ
Ǥǡǡ
ǯ
Ǥ
Ǥ
terms that suit their business, e.g. “records”, “documentation”, or “protocols”, rather than “documented
information”.
18
IS/ISO 14001 : 2015
Ǥ͵ ϐ
ϐClause 3ǡ
ϐ
below to prevent misunderstanding.
Ȅ ǡDzdz
Ǥ
— The words “appropriate” and “applicable” are not interchangeable. “Appropriate” means suitable
ȋǡȌǡDz
dz
and implies that if it can be done, it needs to be done.
Ȅ Dz
dz
Ǣ
Dz
dz
Ǥ
— “Continual”
tinual” indicates duration that occurs over a period of time, but with intervals of interruption
(unlike “continuous” which indicates duration without interruption). “Continual” is therefore the
appropriate word to use when referring to improvement.
— In thiss International Standard, the word “effect” is used to describe the result of a change to the
ǤDz
dz
ϐ
the environment.
Ȅ Dzdz
ǡ
Ǥ
Dzdz
ǡ
Ǥ
Ȅ DzdzǢDzdz
DzdzǢDzdz
as it represents the same concept.
Ǥ
new users and those who have used previous editions of this International Standard.
— The phrase
rase “compliance obligations” replaces the phrase “legal requirements and other requirements
to which the organization subscribes” used in the previous edition of this International Standard.
The intent of this new phrase does not differ from that of the previous edition.
umented information” replaces the nouns “documentation”, “documents” and “records” used
— “Documented
in previous editions of this International Standard. To distinguish the intent of the generic term
“documented information”, this International Standard now uses the phrase “retain documented
information as evidence of....” to mean records, and “maintain documented information” to mean
documentation other than records. The phrase “as evidence of….” is not a requirement to meet legal
Ǣ
Ǥ
— The phrase “external provider” means an external supplier organization (including a contractor)
that provides a product or a service.
Ȅ
Dzdz Dzdz
ǤDzdz
knowledge. The intent does not differ from that of previous editions.
Ȅ Dz
dz
Ǥ
ǡϐ
objectives. Organizations can set additional intended outcomes for their environmental management
Ǥ ǡ
ǡ
Ǥ
— The phrase “person(s) doing work under its control” includes persons working for the organization
ȋǤǤ
ȌǤ
replaces the phrase “persons working for it or on its behalf” and “persons working for or on behalf
of the organization” used in the previous edition of this International Standard. The intent of this
new phrase does not differ from that of the previous edition.
19
IS/ISO 14001 : 2015
— The concept of “target” used in previous editions of this International Standard is captured within
the term “environmental objective”.
inter
A.4.2 Understanding the needs and expectations of interested parties
An organization is expected to gain a general (i.e. high-level, not detailed) understanding of the
expressed needs and expectations of those internal and external interested parties that have been
Ǥ
ǡǤǤ
compliance obligations (see 6.1.1
6.1.1).
ǯ
activities related to environmental performance, the organization considers the relevant needs and
Ǥ
Ǥ
ϐ
ǡǡ
Ǥ
ȋǤǤ
ǡ
ȌǤ
ǡ
ȋǤǤ
Ȍ
ȋ4.4ȌǤǦ
of its compliance obligations is performed in 6.1.3.
20
IS/ISO 14001 : 2015
ǡȋȌ
ϐ
ȋȌǡ
ȋȌȋȌǤ
ǡ
Ǥ
ϐ
ǡ
Ǥ
ǡ
ǡ
ǡ
ϐ
environmental aspects, or to evade its compliance obligations. The scope is a factual and representative
ǯ
boundaries that should not mislead interested parties.
Once the organization asserts it conforms to this International Standard, the requirement to make the
scope statement available to interested parties applies.
A.5 Leadership
A.5.1 Leadership and commitment
ǡ
ϐ
Ǥ
ǡ
Ǥ
21
IS/ISO 14001 : 2015
ϐ
ϐ
requirements in this International Standard, to ensure a robust, credible and reliable environmental
Ǥ
impacts through prevention of pollution, but to protect the natural environment from harm
ǯ
ǡ
Ǥ
ϐ
commitment(s) an organization pursues should be relevant to the context of the organization, including
the local or regional environmental conditions. These commitments can address, for example, water
ǡ
ǡǡ
ǡ
ǡǤ
ǡ
ǯ
ϐ
ǡ
Ǥ
ϐ
to this commitment. These include the need to:
Ȅ
Ǣ
Ǣ
Ȅ
Ǣ
Ȅ ϐ
Ǣ
— correct nonconformities.
A.6 Planning
A.6.1 Actions to address risks and opportunities
A.6.1.1 General
The overall intent of the process(es) established in 6.1.1 is to ensure that the organization is able to
ǡ
ǡ
Ǥ
risks and opportunities that need to be addressed and planning action to address them. These risks and
opportunities can be related to environmental aspects, compliance obligations, other issues or other
needs and expectations of interested parties.
Environmental aspects (see 6.1.2) can create risks and opportunities associated with adverse
ǡϐ
ǡ
Ǥ
ϐ
Ǥ
Compliance obligations (see 6.1.3Ȍ
ǡ
ȋ
ǯ
Ȍ
obligations (which can enhance the organization’s reputation).
22
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The organization can also have risks and opportunities related to other issues, including environmental
ǡ
ǯ
ǡǤǤ
Ȍ
Ǣ
Ȍ
ϐ
Ǣ
Ȍ
Ǣ
Ȍ
ϐ
ǡ
Ǣ
ǯ
Ȍ
ǯ
emission control equipment.
ϐ
competencies, resources or processes to prevent or mitigate their actual or potential consequences.
Ǥ
ȋǤǤ ϐǡ
ǡ Ȍǡ
organization should consider:
ȋǤǤϐǡǡ
ȌǢ
Ȅ ȋǤǤϐǡǡ
ȌǢ
Ǣ
Ȅ
Ǣ
ȋǤǤǡǡȌǤ
Ȅ
ȋǤǤǡǡȌǤ
Although risks and opportunities need to be determined and addressed, there is no requirement for formal
risk management or a documented risk management process. It is up to the organization to select the
Ǥ
process or a full quantitative assessment depending on the context in which the organization operates.
ϐȋ
ϐȋ6.1.1 to 6.1.3) are inputs for planning actions (see 6.1.4) and
for establishing the environmental objectives (see 6.2).
An organization
rganization determines its environmental aspects and associated environmental impacts, and
ϐ
ǡ ǡ
Ǥ
ǡ ϐ
ǡ
environmental aspects are called environmental impacts. The environmental impact can occur at local,
ǡ
ǡ
Ǥ
between environmental aspects and environmental impacts is one of cause and effect.
ǡ
Ǥ
Ǣ
ϐ
ϐ
Ǥ
ȋ
Ȍ
ǡ ǡ
ǡ Ȁǡ ǡ ǦǦ
ϐǤ
ǡ
Ǥ
An organization needs to determine the environmental aspects within the scope of its environmental
Ǥ
ȋ Ȍ
ǡ
Ǣ
Ǣ ϐ
ǡ
Ǥ
consider normal and abnormal operating conditions, shut-down and start-up conditions, as well as
ϐ6.1.1. Attention should be paid to prior
23
IS/ISO 14001 : 2015
Ǥ
change, see Clause A.1.
ǡ
Ǣ
ǡ
Ǥ
When determining its environmental aspects, the organization can consider:
Ȍ Ǣ
Ȍ Ǣ
Ȍ Ǣ
Ȍ
Ǣ
Ȍ Ǣ
Ȍ ȋǤǤǡǡȋȌǡȌǢ
Ȍ ȀǦ
Ǣ
h) use of space.
ǡ
ϐ
Ǥ
ǡ
provides to others, including those associated with (an) outsourced process(es). With respect to those
ǡ
ϐ
ǦǦ
of the products and services. In all circumstances, however, it is the organization that determines the
ǡ
ϐ
ǡ
ϐ
Ǥ
Consideration should be given to environmental aspects related to the organization’s activities,
products and services, such as:
Ȅ
ǡ
ǡ
Ǣ
ǡ
ǡ
Ǣ
Ȅ
ǡ
Ǣ
ǡ
Ǣ
Ȅ
ǡ
Ǣ
Ȅ
ǡ
Ǣ
Ȅ
Ǣ
Ȅ
ǡ
Ǣ
Ȅ ǡǦǦ
Ǣ
Ȅ ǡ
ǡǡ
Ǥ
ϐ
ǡ ǡ
and criteria used should provide consistent results. The organization sets the criteria for determining
ϐ
Ǥ
Ǥ
ȋǤǤ ǡ ǡ
Ȍ
ȋǤǤ
ǡ ǡ ǡ ȌǤ
Ǥ
ϐ
Ǥ
ǡǡ
ϐ
are considered. These other criteria can include organizational issues, such as legal requirements or
Ǥ
ϐ
Ǥ
24
IS/ISO 14001 : 2015
ϐ
ϐ
ǡ
can therefore result in risks and opportunities that need to be addressed to ensure the organization
Ǥ
ǡϐ
ǡ
ϐ
4.2
ǡǤ
Ǥ
ǯ
ǡ
applicable:
Ȍ Ǣ
Ǣ
Ȍ ǡ
Ǣ
Ȍ
ϐǡ
Ǣ
ϐǡ
Ǣ
Ȍ ǡ
Ǣ
ǡ
Ǣ
e) judgements
ements of courts or administrative tribunals.
Ǥ
ǡ
ǣ
ǦǢ
Ȅ
ǦǢ
Ǣ
Ȅ
Ǣ
Ǣ
Ȅ Ǣ
Ǣ
Ȅ
Ǣ
Ǣ
Ȅ
Ǣ
Ǣ
Ȅ
Ǣ
Ȅ Ǥ
Ǥ
The organization plans, at a high level, the actions that have to be taken within the environmental
ϐ
ǡ
ǡ
ϐ 6.1.1
Ǥ
ȋ6.2Ȍ
ǡ
Ǥ
ǡ
ǡ
ǡϐ
or human resource management.
When considering its technological options, an organization should consider the use of best-available
ǡ
ǡ
Ǧ
Ǥ
Ǧ
Ǥ
25
IS/ISO 14001 : 2015
environmental objectives can be applicable to the whole organization. The tactical and operational
ϐ
should be compatible with its strategic direction.
Environmental objectives should be communicated to persons working under the organization’s control
ϐ
Ǥ
Dz
ϐ
dz
ϐ
ǡ ǡ
Ǥ
Dz
dz
ǡ
including the commitment to continual improvement.
Indicators are selected to evaluate the achievement of measurable environmental objectives.
“Measurable” means it is possible to use either quantitative or qualitative methods in relation to
ϐ
Ǥ
Dz
practicable”, it is acknowledged that there can be situations when it is not feasible to measure an
environmental objective, however, it is important that the organization is able to determine whether or
not an environmental objective has been achieved.
For additional information on environmental indicators, see ISO 14031.
A.7 Support
A.7.1 Resources
Resources are needed for the effective functioning and improvement of the environmental management
Ǥ
Ǥ
ȋȌȋȌǤ
ǡ
ǡ
ǡ
ϐ
resources. Examples of human resources include specialized skills and knowledge. Examples of
infrastructure resources include the organization’s buildings, equipment, underground tanks and
Ǥ
A.7.2 Competence
organization’s control who affect its environmental performance, including persons:
Ȍ
ϐ
Ǣ
Ȍ ǡ
ǣ
ͳȌ
Ǣ
ʹȌ
Ǣ
͵Ȍ
Ǣ
ͶȌ Ǣ
5) perform evaluations of compliance.
A.7.3 Awareness
ǯ
26
IS/ISO 14001 : 2015
Ǥǡ
ǡ
ǡ
ǯϐ
compliance obligations.
A.7.4 Communication
Communication allows the organization to provide and obtain information relevant to its environmental
ǡ
ϐ
ǡ
environmental performance, compliance obligations and recommendations for continual improvement.
Ǧ
ǡǤ
When establishing its communication process(es), the internal organizational structure should be
considered to ensure communication with the most appropriate levels and functions. A single approach
ǡ
ϐ
Ǥ
ϐ
information related to the management of its environmental aspects, or can contain general impressions
Ǥ
be positive or negative. In the latter case (e.g. complaints), it is important that a prompt and clear
Ǥ
Ǥ
Communication should:
ǡǤǤǢ
Ȍ ǡǤǤǢ
ropriate, so that information meets the needs of relevant interested parties, enabling them
b) be appropriate,
Ǣ
Ǣ
Ȍ Ǣ
ǡ
Ǣ
Ȍ
ǡ
Ǣ
Ǣ
Ȍ
Ǣ
f) erstandable to interested parties.
be understandable
For information on communication as part of managing change, see Clause A.1. For additional
information on communication, see ISO 14063.
27
IS/ISO 14001 : 2015
A.8 Operation
A.8.1 Operational planning and control
ȋȌ ǡ
ǡ ϐ
Ǥ
ϐ
ǡ
ǡ
ȋȌȋȌ
ȋȌǤ
methods can include:
Ȍ ȋȌ
ȋȌ
Ǣ
ȋȌ
ȋȌȋǤǤ
ȌǢ
Ȍ
ȋȌ
ȋȌȋǤǤ
ȌǢ
Ȍ
Ǣ
Ȍ ȋȌ
ȋȌ
ϐǢ
Ȍ ȋȌ
ȋȌ
Ǣ
Ǥ
Ȍ
Ǥ
The organization decides the extent of control needed within its own business processes (e.g.
Ȍ
ϐ
ȋȌ
ȋȌȋȌȋȌ
and services. Its decision should be based upon factors such as:
— knowledge,
edge, competence and resources, including:
ompetence of the external provider to meet the organization’s environmental management
— the competence
Ǣ
ϐ
Ȅ
Ǣ
Ȅ
ǯ
ǯ
Ǣ
Ǣ
Ȅ
Ǣ
Ȅ
Ǣ
— improvement opportunities available.
ǡ
ȋȌȋȌǡ
ǯ
ϐ
ϐ
Ǥ
ǡ
Ǣ
ǡǯϐ
supplier might be limited.
ǡ
ǡ
ǣ
Ȅ
Ǣ
— risks and opportunities associated with the manufacturing of its products or the provision of its
Ǣ
— the organization’s compliance obligations.
For information on operational control as part of managing change, see Clause A.1. For information on
ǡA.6.1.2.
28
IS/ISO 14001 : 2015
ϐǣ
Ȅ
Ǣ
Ȅ ǯ
Ǣ
Ȅ
Ǣ
Ȅ
Ǣ
Ȅ
Ǥ
ǯ Ǧ
that it establishes for, and communicates to, its interested parties (e.g. an internal function, such as
Ǣ
ǢȌǤ
ǯ ϐ
ǡ
ǡǡǦǦϐ
Ǥǡ
Ǥ
A.9.1.1 General
When determining what should be monitored and measured, in addition to progress on environmental
ǡ
ϐ
ǡ
obligations and operational controls.
29
IS/ISO 14001 : 2015
ǡϐ
ǡǣ
Ȍ
Ǣ
Ȍ ǡ
Ǣ
Ȍ
ǡ
trends.
Ǥ
For additional information on environmental performance evaluation, see ISO 14031.
the requirement, variations in operating conditions, changes in compliance obligations and the
ǯ
Ǥ
knowledge and understanding of its compliance status, however, all compliance obligations need to be
Ǥ
ϐ ǡ
Ǥ
ϐ
requirements. Where such an agreement is in place, it becomes a compliance obligation.
Ǧ
ǡ ǡ ϐ
Ǥ
Ǧ
need to be corrected, even if those nonconformities have not resulted in actual non-compliance with
legal requirements.
30
IS/ISO 14001 : 2015
For information on management review as part of managing change, see Clause A.1.
Dzdzϐǡǡ
Ǥ Dz
dz
Ǥ Dz
dz
achieving the desired results.
A.10 Improvement
A.10.1 General
ǡ
evaluation of compliance, internal audits and management review when taking action to improve.
Examples of improvement include corrective action, continual improvement, breakthrough change,
innovation and re-organization.
31
IS/ISO 14001 : 2015
Annex B
(informative)
Table B.1 shows the correspondence between this edition of this International Standard
(ISO 14001:2015) and the previous edition (ISO 14001:2004).
32
IS/ISO 14001 : 2015
33
IS/ISO 14001 : 2015
Bibliography
34
IS/ISO 14001 : 2015
35
Bureau of Indian Standards
BIS is a statutory institution established under the Bureau of Indian Standards Act, 1986 to promote harmonious
development of the activities of standardization, marking and quality certification of goods and attending to
connected matters in the country.
Copyright
BIS has the copyright of all its publications. No part of these publications may be reproduced in any form without
the prior permission in writing of BIS. This does not preclude the free use, in course of implementing the standard,
of necessary details, such as symbols and sizes, type or grade designations. Enquiries relating to copyright be
addressed to the Director (Publications), BIS.
Amendments are issued to standards as the need arises on the basis of comments. Standards are also reviewed
periodically; a standard along with amendments is reaffirmed when such review indicates that no changes are
needed; if the review indicates that changes are needed, it is taken up for revision. Users of Indian Standards
should ascertain that they are in possession of the latest amendments or edition by referring to the latest issue of
‘BIS Catalogue’ and ‘Standards: Monthly Additions’.
This Indian Standard has been developed from Doc No.: CHD 34 (2204).