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Service Request Form

[Project Name]

1) General Information
Project Name Test Solarwinds Environment Requested By SageNet IT
Requestor Dept. IT
Submitted Date 05/28/2020 Requested Start ASAP Requested End
To be Completed by PMO
Received Date Review Date Project Manager
2) Stakeholder Information
How will the Stakeholder Organization benefit from this
Name Business Unit
request?
Sponsor Jeff Miller IT Test Environment for SolarWinds
Stakeholder
Stakeholder
3) Project Scope
New X Enhancement ⃣ Maintenance ⃣ Break-Fix ⃣ (See Definitions Below)
Description of Request/Project New SolarWinds Environment for testing. Uses SQL Server for the back end. Current
(Provide an overview of the Production SolarWinds Environment involves a 2-node SQL 2017 Standard in
project)Deliverables (What should AlwaysOn configuration. Phase 1 of this deployment will be the SQL Deployment.
be delivered at the end of the
project)
Primary Objectives X Align to Corporate Strategy ⃣ Save Costs via Efficiencies ⃣ Generate Revenue
(Select all that apply) ⃣ I Improve Customer Service ⃣ Reduce Working Capital X Improve Quality
X Remain Competitive ⃣ Other Physical security
and safety

Please further explain your Primary Objective selections :

Impact to Users in More Than One Yes,If SQL server built as standalone instance there will be an imPact to users incase of any
Department? If Yes, How?(List all server down or datacenter down scEnarios and it requires a huge downtime to rebuild entire
anticipated departments Impacted) server from scratch.
There are mulitple DR solutions offered by microsoft and one of them is Always-ON.
If we choose AlwaysOn as a DR solution then there will be very less down time and users will
be routed to secondary datacenter incase of primary server goes down.

List all knownInterfacing Systems Exhange, reportin services, integration services, analysis services. Web servers, share
(i.e., Email, Website, Intranet, point,Third party vendor applications, network, Firewall.
other)
Include web links to additional https://docs.microsoft.com/en-us/mem/configmgr/core/servers/deploy/configure/sql-server-
Supporting/ Reference Documents alwayson-for-a-highly-available-site-database
https://docs.microsoft.com/en-us/sql/database-engine/database-mirroring/database-mirroring-
sql-server?view=sql-server-ver15
https://docs.microsoft.com/en-us/windows-server/failover-clustering/create-failover-cluster
Additional Information/Comments It will be better to choose either AlwaysON or Clustering to cover both HA and DR solutions.
Incace of any server crash or catstrophic events we can switch from primary to secondary
databcenter with less down time and data loss.

Design Approach : Always on is the recommend design approach as it is one of the most new design feature and can be implemented
clusters are something awesome: they take something like the customer’s SQL server and separate it from the hardware it’s running
on.
But the negative of cluster is cost.

To implement this I recommend 2012R2

This is a simple scenario topology with two data centers, each hosting one replica of the AG on a two-node

Proprietary & Confidential Page 1 of 2


Service Request Form
[Project Name]

Multiple data centers


• Multiple replicas, up to five including one primary replica and one to four secondaries
• More than two nodes in each, if additional passive nodes are desired for HA purposes
• Not all of the replicas in an availability group need to reside on FCI instances; some replicas can reside on non-FCI stand-
alone SQL Server instances
• Multiple availability groups based on the logical grouping of databases for your application environment

You can use this solution to replace topologies that use database mirroring and log shipping.

Successful deployment of such an HA/DR solution involves not just the DBA team, but close collaboration between the DBA team,
Windows Server administration team, and the networking team in the IT organization. skills is very valuable when you deploy the
HA/DR solution

Instructions:
Please complete this document and obtain the sponsoring Vice President’s Approval via email.
Forward the approved document and any related questions to: PMOSR@SageNet.com

Definitions:
New Any technology capability that is to be purchased or developed that does not exist within a department having stated requirements.
(Provides New Business Capability).
Enhancement Any change to existing technology within a department having stated requirements. (Increases Business Capability).
Maintenance Any technology that requires production support, patches, backup, and performance tuning. (No change in Business Capability).
Break-Fix Restore existing Business Capability. (No change in Business Capability).

___________________________________ _________ ___________________________________ ________


VP-LevelSignature Required Date Signature Date

____________________ _____________ _________ ____________ _____________ __________________


Printed Name Title Printed Name Title

Proprietary & Confidential Page 2 of 2

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