BUS 5003 - Project Charter

Implementing Next Bus Information

Systems for Toronto Transit Commission

Document Version History

Creation /
Author Reason for Change
Change Date
June 5, 2021 Radhesh Parekh The Project Sponsors have sanctioned the Project Proposal
June 11, 2021 Radhesh Parekh The Project Sponsors have sanctioned the Project Charter V1
June 22, 2021 Radhesh Parekh The Project Sponsors have sanctioned the Project Charter V2

Distribution List
1. Project Sponsor- Professor Moez Mehdi
2. Project Leader- Radhesh Parekh
3. Team Member- Dina Chzhao
4. Team Member- Mausamee Agravat
5. Team member- Abhimanyu Singh
 Project Charter – Group 1

Table of Contents

1.0 Project Overview.................................................................................................................................... 2

2.0 Project Objectives.................................................................................................................................. 2

3.0 Project Scope........................................................................................................................................ 3

4.0 Project Preliminary Schedule................................................................................................................. 4

5.0 Project Organization.............................................................................................................................. 5

6.0 Project Risk Identification and Assessment........................................................................................... 5

Appendix A: Project Network Diagram......................................................................................................... 7

Page 1
 Project Charter – Group 1

1.0 Project Overview

Implementing Next Bus Information Systems for Toronto Transit Commission

The City of Toronto commerce the project on providing Public Transit information systems project steered
by Toronto Transit Commission and in alliance with Municipal government of Toronto. The project will
provide better information services to commuters for easy access on transit details. Additionally, it will
offer them resources about current affairs and weather forecast.

1. Purpose of the project

o Problem the project will address / solve:

•This project resolves the bus schedules problems faced by commuters on daily basis
and hence drop in customers grievances
•Providing news and weather forecast facilities to commuter’s adding 99% customer
satisfaction

o Rationale for the proposed solution:

•Increase in convince and reliability by 100% showing accurate information on transit
•Citizens will be updated by the display information systems with ongoing city bulletin
•The customers can utilized and manage their time as per the systems

2. The information system displays will provide accurate information on transit which means less
complaints from commuters. Adding city news as additional services can inspire the commuter’s
satisfaction level. Municipal government will benefit from advertisement as it will increase
government revenue and also to local markets who can publish their business advertisement.
More occupation for technician’s labor can help people with employment which help city of
Toronto to grow economically.

2.0 Project Objectives

1. Construct the outline for installing next information systems in TTC

2. Forming a strategy to gather information on Transit systems

3. Executing an experimental setup at few locations of TTC

4. Assessment of the preliminary and elimination of the technical errors

5. Implementing the project design for all location at City of Toronto

Page 2
 Project Charter – Group 1

3.0 Project Scope

Objective In Scope Out of Scope Sequencing

(must match wording from the (sub-objectives / next level WBS) (consecutive /
precious section exactly) concurrent)
 Regions outside of GTA  Not
1. Construct the outline for 1a) Analyze Toronto commuters needs applicable
installing next information  Consecutive
systems in TTC 1b) Consult with Toronto Transportation services 1a)
 Consecutive
1c) Finalize the information systems display plan with City 1b)
Government approval and other bodies related to the
project.
 Transit commission  Consecutive
2. Forming a strategy to 2a) Identify the required resources specialists outside GTA 1c)
gather information on Transit  Consecutive
systems 2b) Arrange meetings and discussions with the Toronto Transit 2a)
Commission  Concurrent
2b)
2c) Discussing with Television companies regarding rates and
subsidies
3. Executing an experimental  Workers out of GTA  Consecutive
setup at few locations of 3a) Sign a contract with display manufacturer and purchase 5  Bus stations out of GTA 2b)
TTC displays for demo-installation
 Consecutive
3b) Employ workers for the installation of TV screens at few 2c)
Toronto bus shelters  Consecutive
3a) 3b)
3c) Set up the purchased TVs at 5 different Toronto bus
shelters
4. Assessment of the  Regions outside of GTA  Consecutive
preliminary and elimination 4a) Showcasing of Transit Municipal government and to the 3c)
of the technical errors general public
 Consecutive
4b) Detect trouble if any 4a)
 Consecutive
4c) Arrange specialized engineers for the technical errors 4b)

Page 3
 Project Charter – Group 1

Objective In Scope Out of Scope Sequencing

(must match wording from the (sub-objectives / next level WBS) (consecutive /
precious section exactly) concurrent)
5. Implementing the project  Regions outside of  Consecutive
design for all location at City 5a) Rolling out the plan for installing information displays at all GTA. 4c)
of Toronto bus stands in Toronto
 Consecutive

5b) Labor technicians installing the information display at all 5a)

bus stands  Consecutive
5b)
5c) Commuters are getting benefited from the information
systems

4.0 Project Preliminary Schedule

Key Activities / Milestones Estimated Start Estimated Finish

1. Construct the outline for installing next information systems in TTC first 5 July, 2021 27 September, 2021
sub-objective here… 5 July, 2021 30 July, 2021
a) Analyze Toronto commuters needs
b) Consult with Toronto Transportation services 2 August, 2021 16 August, 2021
c) Finalize the information systems display plan with City Government
approval and other bodies related to the project. 17 August, 2021 27 September, 2021
2. Forming a strategy to gather information on Transit systems 28 September, 2021 31 January, 2022
a) Identify the required resources 28 September, 2021 26 October, 2021
b) Arrange meetings and discussions with the Toronto Transit Commission 27 October, 2021 26 November, 2021
c) Discussing with Television companies regarding rates and subsidies 27 October, 2021 31 January, 2022

3. Executing an experimental setup at few locations of TTC 30 November ,2021 28 May, 2022
a) Sign a contract with display manufacturer and purchase 5 displays for 30 November, 2021 7 March, 2022
demo-installation
b) Employ workers for the installation of TV screens at few Toronto bus 1 February, 2022 18 March, 2022
shelters
c) Set up the purchased TVs at 5 different Toronto bus shelters 19 March, 2022 28 May, 2022
4. Assessment of the preliminary and elimination of the technical errors 30 May, 2022 11 August, 2022

Page 4
 Project Charter – Group 1

a) Showcasing of Transit Municipal government and to the general public 30 May, 2022 27 June, 2022
b) Detect trouble if any 28 June, 2022 15 July, 2022
c) Arrange specialized engineers for the technical errors 18 July, 2022 11 August, 2022

5. Implementing the project design for all location at City of Toronto 12 August, 2022 30 December, 2022
12 August, 2022 24 October, 2022
a) Rolling out the plan for installing information displays at all bus stands
in Toronto
25 October, 2022 2 December, 2022
b) Labor technicians installing the information display at all bus stands 3 December, 2022 30 December, 2022

c) Commuters are getting benefited from the information systems

Page 5
 Project Charter – Group 1

5.0 Project Organization

5.1 Project Stakeholders

Role (Project Interest or

Group/Individual Internal/External
Impact)
Toronto Transportation Commission Municipal government of Toronto External
Metrolinx Government of Ontario External
Moez Mehdi Project Sponsor Internal

5.2 Project Team

Name Organization / Department Role

Moez Mehdi Project Sponsor Project Sponsor
Radhesh Parekh Implementing Next Bus Information Systems Project Manager Project Manager
Dina Chzhao Implementing Next Bus Information Systems Team Member Finance Leader
Business Development
Mausamee Agravat Implementing Next Bus Information Systems Team Member
Leader
Abhimanyu Singh Implementing Next Bus Information Systems Team Member Administrative Leader

6.0 Project Risk Identification and Assessment

No Risk (uncertain event that may be impact the project either positively or negatively)
.
1. Unavailability of Toronto Transit Commission officers
2. Higher rates from the vendor, causing budget constraint
3. Workers demanding higher wages than estimated
4. Contractors not providing high quality product
5. Required number of televisions screen not available

6.1 Risk Analysis

No
Risk (from list above) Impact Probability Timeframe
.
IF, there is an Unavailability of Toronto Transit Commission
High Medium Mid-Term
officers by August 2, 2021
1. THEN government approvals will be delayed by August 17, 2021
RESPONSE: Accept
IF, the quotation of the televisions is higher from the vendor
Medium Medium Mid
by December 6, 2021
4.
THEN finalizing the vendor would be delayed by February 1, 2022
RESPONSE: Escalate
IF, Workers demanding higher wages than estimated by March
High Medium Mid
11, 2022
7.
THEN setting up of the television screens for demonstration will get postponed by March 21, 2022
RESPONSE: Mitigate
IF, the products are detected to be faulty by June 28, 2022 Medium Low Far
10. THEN need to hire specialized engineers by July 18, 2022
RESPONSE: Enhance
13. IF, required number of television screens are not available by
Medium Medium Far
August 12, 2022
THEN rolling out the information system display will be delayed by August 16, 2022

Page 6
 Project Charter – Group 1

No
Risk (from list above) Impact Probability Timeframe
.
RESPONSE: Exploit

Page 7
 Project Charter – Group 1

Appendix A: Project Network Diagram

Activity ID Description Preceding Activity Activity Duration

A Analyze needs - 25
B Consult with Toronto services A 14
C Finalize the plan B 41
D Identify resources C 28
E Meeting TTC D 30
F Discuss subsidies D 96
G Find a vendor E 97
H Employee workers F 45
I Set up demo TVs G,H 70
J Testing demo TVs I 28
K Assessment of demo J 17
L Fixing errors K 24
M Implementing systems L 73
N Installing systems displays M 38
O Finishing project N 27

Page 8
 Project Charter – Group 1

Network Diagram Task #1

108 E 138 138 G 235

Meeting TTC Find a vendor
30 97

0 A 25 25 B 39 39 C 80 80 D 108 249 I 319

Analyze needs Consult with Finalize the plan Identify resources Set up demo TVs
25 Toronto services 41 28 70
14

108 F 204 204 H 249

Discuss subsidies Employee workers
96 45

319 J 347 347 K 364 364 L 388 388 M 461 461 N 499 499 O 526
Testing demo Assessment of Fixing errors Implementing Installing systems Finishing
TVs demo systems displays project
28 347 17 24 73 38 27

Page 9
 Project Charter – Group 1

Network Diagram Task #2

108 E 138 138 G 235

Meeting TTC Find a vendor
122 30 152 152 97 249
TS=14 FS=14 TS=14 FS=14

0 A 25 25 B 39 39 C 80 80 D 108 249 I 319

Analyze needs Consult with Finalize the plan Identify resources Set up demo TVs
0 25 25 Toronto services 39 41 80 80 28 108 249 70 319
TS=0 FS=0 25 14 39 TS=0 FS=0 TS=0 FS=0
TS=0 FS=0
108 F 204 204 H 249
Discuss subsidies Employee workers
108 96 204 204 45
TS=0 FS=0 TS=0 FS=0

319 J 347 347 K 364 364 L 388 388 M 461 461 N 499 499 O 526
Testing demo Assessment of Fixing errors Implementing Installing systems Finishing
TVs demo systems displays project
319 28 347 347 17 364 364 24 388 388 73 461 461 38 499 499 27 526
TS=0 FS=0 TS=0 FS=0 TS=0 FS=0 TS=0 FS=0 TS=0 FS=0 TS=0 FS=0

Page 10