FAA LEVEL 2 AWARD IN FIRST AID FOR MENTAL HEALTH (RQF)

AWARD IN FIRST AID FOR MENTAL HEALTH AT SCQF LEVEL 5

COURSE REGISTER AND ASSESSMENT RESULTS

Course Trainer/Assessor FAA Centre name/number

Course date/s Course reference number

Course venue

Learner name (please print in block capitals) ID verified Written Practical Overall
To be completed by the learner, entering their name as they would like it to be printed Trainer/Assessor Assessment Assessment Result
on the certificate to initial Pass/Fail Pass/Fail Pass/Fail

10

11

12

13

14

15

16

QUALIFICATION REGULATIONS: *Learners must be a minimum of 14 years of age *Maximum of 16 learners per Trainer/Assessor *Minimum of 6 contact hours, not including breaks
*Maximum of 3 weeks course duration *Minimum session time of 2 hours

TRAINER/ASSESSOR DECLARATION – PLEASE READ IN FULL AND SIGN BELOW

I CONFIRM THAT:
• I have adhered to all the FAA qualification regulations and completed the full syllabus as detailed in the FAA Session Plan
• I have verified the identity of all learners
• Any reasonable adjustments given have followed the FAA Reasonable Adjustments Policy and been documented in the Learner Workbook
• Successful learners have achieved both the written and practical assessments as evidenced by the written assessment papers and the Practical Assessment Record
• I have documented in the Trainer/Assessor assessment feedback box any additional oral questioning. referral or other relevant information for a learner

DATE: ............................................................... TRAINER/ASSESSOR SIGNATURE: ....................................................................................................................................

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FAA LEVEL 2 AWARD IN FIRST AID FOR MENTAL HEALTH (RQF)
AWARD IN FIRST AID FOR MENTAL HEALTH AT SCQF LEVEL 5

PRACTICAL ASSESSMENT RECORD

Trainer/Assessor signature Learner name

Course date/s 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

For information on the completion of the scenario please refer to the Trainer/Assessor Assessment Guidance

SCENARIO – APPLICATION OF THE FIRST AID ACTION PLAN FOR MENTAL HEALTH

Learners must demonstrate the application of the first aid action plan for mental health. Learners should be set a scenario where they
have identified a colleague with a suspected mental health condition. They should approach the person starting a supportive conversation
demonstrating all parts of the first aid action plan for mental health.

Did the learner…

... check for significant risk of suicide or harm

... adopt non-judgemental communication skills Trainer/Assessors do not need to tick each individual element of the scenario. Learner
... reassure and provide information achievement for the whole scenario should be indicated in the results box below.

... encourage appropriate professional support and self-help strategies

LEARNER SCENARIO RESULT ( ✔ or X ) ➜

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LEARNER WORKBOOK
FAA LEVEL 2 AWARD IN FIRST AID FOR MENTAL HEALTH (RQF)
AWARD IN FIRST AID FOR MENTAL HEALTH AT SCQF LEVEL 5

The Award in First Aid for Mental Health that you are about to undertake is regulated in the UK and awarded
by First Aid Awards Limited (FAA).

FAA are an Awarding Organisation regulated by Ofqual and SQA Accreditation. The qualification sits on the
Regulated Qualifications Framework (RQF) and the Scottish Credit and Qualifications Framework (SCQF).

If you have any needs to enable you to participate fully and enjoy the course, such as seating position to
enhance hearing or vision, please inform the Trainer/Assessor as soon as possible.

In this workbook are areas, marked with , that you will need to complete when requested by the Trainer/
Assessor. The grey boxes are to be completed by the Trainer/Assessor only so please leave these areas blank.

We hope you enjoy the course and gain valuable skills and knowledge.

Privacy Notice: First Aid Awards (FAA) (Data Controller) and the approved FAA Centre (Data Processor), will only process and store your
personal data (or special category data if collected for a reasonable adjustment), for the purposes of the delivery, assessment and award of
this FAA qualification. FAA and the approved Centre will not use your data for any other purpose or disclose your data to any other person or
organisation outside of this purpose. For detailed information on how your data will be stored and processed please visit www.firstaidawards.
com/policies and view FAA’s Data Protection Policy or email enquiries@firstaidawards.com should you have any questions.

Learner registration details

Name:

Date of birth:

Email:

Course details

Trainer/Assessor name:

Course date/s:

Course reference number:

FAA Centre name/number:

First Aid Awards Ltd, Awards House, 10 Central Treviscoe, St Austell, Cornwall PL26 7QW 01.07.2019 - V1.1
T 03458 333999 ¦ E enquiries@firstaidawards.com ¦ W www.firstaidawards.com

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 LEARNER WORKBOOK
Qualification information
Each year approximately 1 in 4 people in the UK will experience a mental health condition and at least 1 in 6 employees experience
common mental health problems in the workplace. Research has shown that work is the biggest cause of stress which can stop people
performing at their best. Mental health conditions are often hidden due to stigma and fear of discrimination and research has shown that
a culture of fear and silence around mental health is costly to employers. The HSE guidance 'First aid needs assessment’ refers to mental
health in the workplace.
On the course you will learn to recognise a range of mental health conditions, how to start a supportive conversation and when and how to
signpost a person to seek appropriate professional help. You will know how to recognise and manage stress and understand the impact of
substance abuse.
You will learn about the first aid action plan for mental health, be able to put it in place and know how to implement a positive mental
health culture in the workplace.
You will not diagnose or treat mental health conditions as this can only be carried out by healthcare professionals but will gain the
knowledge to identify when a person may have a condition and know where they can go to get help.
The qualification consists of one mandatory unit which you must successfully complete to achieve the qualification.

FAA LEVEL 2 AWARD IN FIRST AID FOR MENTAL HEALTH (RQF)

QAN Unit title URN Credit value Level GLH TQT

603/3769/2 First Aid for Mental Health Y/617/2919 1 2 6 7

AWARD IN FIRST AID FOR MENTAL HEALTH AT SCQF LEVEL 5

QAN Unit title URN Credit value Level GLH TQT

R600 04 First Aid for Mental Health UM87 04 1 5 6 7

QAN – Qualification Accreditation Number        URN – Unit Reference Number GLH – Guided Learning Hours TQT – Total Qualification Time

Entry requirements
The qualification is available to learners aged 14 or over.
It is recommended that learners should hold a minimum of Level 1 in literacy or equivalent to undertake this qualification.

Certification
Your Trainer/Assessor will ask you to enter your name on to a Course Register. Please write your name clearly as you would like it to be printed
on your certificate. Proof of identification such as a passport/driving licence/debit card will be requested by the Trainer/Assessor.
The qualification is valid for three years from the date of achievement. It is recommended that you attend annual refresher training.

Requalification
You will need to complete the full course again to requalify for a further three years.

Course evaluation
At the end of the course you will be asked to complete the course evaluation contained in this workbook. Course evaluations are an important
source of quality assurance for both the FAA Centre and FAA so please take the time to give us your valuable feedback.

Complaints and appeals

If you are unhappy with any aspect of the course you should, in the first instance, take up the matter with the course Trainer/Assessor or
the FAA Centre. If this is not possible, or if you would prefer not to, you may refer the matter to First Aid Awards, Awards House,
10 Central Treviscoe, St. Austell, Cornwall PL26 7QW. Telephone: 03458 333999 or email: enquiries@firstaidawards.com
The FAA Complaints and Appeals policies can be found on the FAA website: www.firstaidawards.com/policies
If you feel that your complaint or appeal has not been dealt with satisfactorily by the FAA Centre and FAA, you may refer the matter to the
appropriate Regulatory Body. Learners undertaking qualifications delivered by Further Education Colleges, Local Authorities or any other
public service body in Scotland may escalate a complaint to the Scottish Public Service Ombudsman (SPSO).

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 LEARNER WORKBOOK
Reasonable adjustments
As part of our Equal Opportunities Policy, First Aid Awards and FAA Centres are committed to ensuring that there is no discrimination in
the provision of our services.
A reasonable adjustment can be given to someone who has a disability, medical condition or learning need that may affect them during
the course. An example of a reasonable adjustment could be assistance with reading or writing.
If you have a disability, medical condition or learning need that you feel may affect your participation or performance during the course
please make your Trainer/Assessor aware and enter the details below ...

For Trainer/Assessor use only – please refer to the FAA Reasonable Adjustments Policy and detail any reasonable adjustment made for

LEARNING OUTCOMES
this learner …

FAA LEVEL 2 AWARD IN FIRST AID FOR MENTAL HEALTH (RQF)

AWARD IN FIRST AID FOR MENTAL HEALTH AT SCQF LEVEL 5
Learning outcomes and assessment criteria
A regulated qualification has set learning outcomes and assessment criteria. The learning outcomes describe the skills and knowledge you
Unit title First Aid for Mental Health
will gain by successfully completing the qualification. The assessment criteria state the skills, knowledge and competence that you will be
RQF unit code Y/617/2919
required to demonstrate during the course assessment.
SCQF unit code UM87 04 The Qualification consists of one unit
By following the learning outcomes and assessment criteria detailed below you can ensure that all areas of the qualification are covered on
GLHcourse.
this (GuidedDuring
Learning
theHours) of these have been missed, not explained fully or youQualification
6 hours
course if you feel that any Number (QAN)
do not understand, please do not
hesitate to Qualification
TQT (Total raise this with your Trainer/Assessor.
Time) 7 hours RQF 603/3769/2
CreditAID
FIRST value
FOR MENTAL HEALTH 1 SCQF R600 04

LEARNING OUTCOMES ASSESSMENT CRITERIA

The learner will: The learner can:

1. Know what mental health is, why people 1.1 Define mental health
develop mental health conditions and the 1.2 Indicate understanding of the stigma surrounding mental health
role of a First Aider for mental health 1.3 Identify factors that can affect a person’s mental health
1.4 Understand the role of a First Aider for mental health
2. Know how to provide advice and practical 2.1 Outline the advice that should be provided to a person suffering from a suspected
support for a person presenting a mental mental health condition
health condition 2.2 Know when to contact the emergency services in respect of first aid for mental health
3. Know how to recognise and manage stress 3.1 Identify signs of stress
3.2 State how stress can be managed
4. Know how to recognise a range of mental 4.1 Identify signs and/or symptoms for the following mental health conditions:
health conditions • Depression
• Anxiety
• Psychosis
• Eating disorders
• Suicide
• Self-harm
5. Understand the impact of substance abuse 5.1 State potential effects of alcohol and drug abuse on a person’s mental health
on mental health 5.2 Outline potential negative consequences of substance abuse on a person’s employment and lifestyle
6. Understand the first aid action plan for 6.1 Demonstrate the application of the first aid action plan for mental health
mental health and be able to put it in place

7. Know how to implement a positive mental 7.1 State key factors in providing a positive mental health culture in the workplace
health culture in the workplace 7.2 Know how to implement a positive mental health culture in the workplace

ASSESSMENT INFORMATION
The knowledge and skills you gain on the course will be assessed through a written assessment paper and practical demonstration of the first
aid action plan for mental health.
Successful demonstration of the knowledge and skills needed will be awarded with the nationally regulated FAA Level 2 Award in First Aid
for Mental Health (RQF) or the Award in First Aid for Mental Health at SCQF Level 5.

GOOD LUCK!
Your course Trainer/Assessor is here to help so if you have any questions or are unsure about anything please raise your concerns.

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 LEARNER WORKBOOK
Course evaluation
We really hope you have enjoyed this course and that the knowledge and experience gained will be beneficial to you and those around you.

Our courses are continually evolving and to enable us to improve we count on your feedback. Please answer the following questions and don’t
be afraid to be honest, it is how we learn from you ...

YOUR OPINION MATTERS TO US ...

Outstanding
Good
Poor

Fair
THE COURSE CONTENT

THE EFFECTIVENESS AND CLARITY OF THE TRAINING

THE SUPPORT MATERIALS - MANUALS AND HANDOUTS SUPPLIED

THE PACE AND FLOW OF THE COURSE

THE TRAINING FACILITIES AND TRAINING AIDS

THE TRAINER/ASSESSOR'S KNOWLEDGE AND EXPERTISE

THE TRAINER/ASSESSOR'S FEEDBACK TO YOURSELF AND THE GROUP AS A WHOLE

THE WAY THE TRAINER/ASSESSOR TOOK YOUR NEEDS INTO CONSIDERATION

THE GUIDANCE OFFERED BY THE TRAINER/ASSESSOR

THE PREPARATION AND GUIDANCE FOR THE ASSESSMENTS COMPLETED

YOUR OVERALL RATING FOR THIS COURSE

PLEASE TELL US WHICH PART OF THE COURSE YOU ENJOYED THE MOST:

PLEASE TELL US WHICH PART OF THE COURSE YOU ENJOYED THE LEAST:

PLEASE TELL US HOW WE COULD IMPROVE THIS COURSE:

DID THIS COURSE MEET YOUR EXPECTATIONS? YES NO

DO YOU HAVE ANY OTHER COMMENTS REGARDING ANY ASPECT OF YOUR EXPERIENCE WITH US?

TRAINER/ASSESSOR FEEDBACK:

4
COURSE & PAPERWORK GUIDANCE
... to be issued to all trainer/assessors and read in conjunction with the FAA Trainer/Assessor Assessment Guidance

FAA FIRST AID FOR MENTAL HEALTH QUALIFICATIONS

QUALIFICATION STANDARDS Awareness of First Aid for First Aid for Supervising/Leading
First Aid for Mental Health Youth Mental Health First Aid for
Mental Health Level 2/5 Level 2 Mental Health
Level 1/4 Level 3/6
Learner to trainer/assessor ratio 16:1 16:1 16:1 16:1
Guided Learning Hours (GLH) 4 6 6 12
Total Qualification Time (TQT) 5 7 7 14
Minimum learner age 14 14 14 16
Qualification validity 3 years 3 years 3 years 3 years
Minimum course duration 1/2 day 1 day 1 day 2 days
Maximum course duration 2 weeks 3 weeks 3 weeks 6 weeks
Minimum session time 2 hours 2 hours 2 hours 2 hours

The qualifications must be delivered by a registered FAA trainer/assessor and run in accordance with the FAA Session Plan using FAA course
paperwork and adhering to all FAA qualification regulations and requirements.
FAA course paperwork must always be held securely. A learner must not take any FAA course paperwork away either during or after the
course and any unused paperwork must be collected by the trainer/assessor.

Requalification
The qualifications have a three year expiry and learners will need to complete the full course again to requalify for a further three years.

Venue
Every venue used for the delivery of FAA qualifications must meet acceptable health and safety standards and be conducive to learning. A
training venue must be risk assessed before use by completing the FAA Venue Checklist. A venue's risk assessment can be referenced for
the health and safety elements of the requirements.

Resources
Sufficient audio visual equipment and training aids should be available to facilitate learning using varying teaching methods.
Learners should be provided with clear and accurate reference books/handouts covering the topics included in the qualification and have
access to these reference materials for the validity of their certification.

Course registration and introduction

• The course register to be circulated and learner ID checked and confirmed by trainer/assessor completion of the learner ID verified
column. ID can be confirmed by a driving licence, passport, bank card etc. If a learner is undertaking a course in their workplace
and has no formal evidence available, their identity can be confirmed for example by a manager. Due to the age of some learners
completing FAA qualifications, learner ID can be confirmed by an appropriate person such as a teacher or group leader. If a learner
cannot confirm their ID they cannot be awarded the regulated qualification
• Learners to be issued with the FAA Learner Workbook and asked to complete the required information on the first page
• The trainer/assessor to give learners an overview of the course guiding them through the workbook:
o Qualification information
o Entry requirements
o Certification – duration of the qualification and requalification
o Course evaluation and the importance of learner feedback
o FAA and FAA centre complaints and appeals policies
o Reasonable adjustment. Learners to document any disability, medical condition or learning need, and the trainer/assessor
any reasonable adjustment granted following the FAA Reasonable Adjustment and Special Consideration Policy. Reasonable
adjustment must be made before the start of the assessment and no additional assistance can be given by the trainer/assessor
after the assessment has begun
o Learning outcomes/assessment criteria covered
o Explanation of the assessment process

First Aid Awards Ltd, Awards House, 10 Central Treviscoe, St Austell, Cornwall PL26 7QW March 2021 - V2.0
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Assessment
All qualifications are assessed by a written assessment with the level 3/6 qualification having two assessment papers for completion.
For the level 2/5 and level 3/6 qualifications learners also need to successfully complete a practical scenario demonstrating the application
of the first aid action plan for mental health.

Course evaluation
On completion of the qualification, the trainer/assessor should ask the learners to complete the course evaluation in the
FAA Learner Workbook. There is a section for trainer/assessor feedback if required.

Course paperwork and completion

After the course the trainer/assessor should immediately check the course paperwork to ensure that all required documentation has been
fully completed.
Results must be notified in a timely manner and paperwork retained for a minimum of three years and six months in accordance with the
FAA GDPR Contract.

FAA Course Register and Learners to:

Assessment Results
FAA Learner Workbook
Learner completion is indicated
by
The trainer/assessor to complete
the grey boxes
Written assessment paper
FAA Practical Assessment Record
(Level 2/5 and 3/6 only)
• Clearly enter their name as they would like it to be printed on their certificate
Trainer/assessor to:
• Enter course details e.g. trainer/assessor name, course date/s
• Confirm learner identification by initialling the learner ID verified column
• Enter learner assessment results
• Read, date and sign the trainer/assessor declaration
• Learners to enter registration and course details on the front page
• Reasonable adjustment (if relevant) – learners to enter any disability, medical condition or learning need.
Trainer/assessor to record any reasonable adjustment granted
• Learners to complete the course evaluation and the trainer/assessor to add any feedback if required
• Learners to enter their name and the assessment date
• Trainer/assessor to mark and score the assessment paper. A learner must not mark their own or another
learner's assessment
• Trainer/assessor to record any additional oral questioning, referral or other relevant information in the assessment
feedback box
• Learners to read, sign and date the learner declaration
Trainer/assessor to:
• Enter learner names and assessment date
• Indicate scenario learner result ✔ or ✘
• Sign on completion of the assessment

First Aid Awards Ltd, Awards House, 10 Central Treviscoe, St Austell, Cornwall PL26 7QW March 2021 - V2.0
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TRAINER/ASSESSOR ASSESSMENT GUIDANCE
FAA LEVEL 2 AWARD IN FIRST AID FOR MENTAL HEALTH (RQF)
AWARD IN FIRST AID FOR MENTAL HEALTH AT SCQF LEVEL 5

Trainer/Assessors must adhere to all FAA assessment requirements. This guidance has been created to standardise the
assessment process for all Centres delivering FAA qualifications ensuring that learners, regardless of their Training Provider
or Trainer/Assessor, are assessed to the same standard.
It is the responsibility of the Trainer/Assessor to ensure that a learner has the knowledge and skills required to achieve the
qualification which they may subsequently use in the workplace.
To be awarded the FAA Award in First Aid for Mental Health, a learner must successfully pass both the written assessment
paper and the practical scenario.

General assessment requirements

• Learner identification must be formally confirmed. If a learner is unable to prove their identity, they cannot be
awarded the qualification
• Assessment materials must always be held securely. A learner must not take any FAA course paperwork away either
during or after the course and any unused paperwork must be collected by the Trainer/Assessor
• The assessment must be the learner’s own work
• Reasonable adjustments should be granted during learner registration but must be made before the start of the
assessment. The Trainer/Assessor should check that no learners feel they will need any additional help to complete
the assessment. No further guidance can be given by the Trainer/Assessor after the assessment has begun.
Reasonable adjustments granted must follow the FAA Reasonable Adjustment Policy.

Practical scenario
Learners must successfully demonstrate the application of the first aid action plan for mental health by completing the
scenario as detailed on the Practical Assessment Record with additional information in this guidance. Reasonable prompting
by the Trainer/Assessor is acceptable but Trainer/Assessors must be confident of the learner’s competence and knowledge
before marking the scenario as completed. Trainer/Assessors must ensure that learners are aware of when they are being
assessed.

Written assessment
The Trainer/Assessor must be present, and the assessment completed under exam conditions. All reference materials such
as manuals and flipchart notes must be out of view and mobile phones switched off.
There should be enough space between learners to avoid collusion. Learners must not communicate with each other during
the assessment and any form of cheating, plagiarism or collusion will disqualify a learner from taking any further part in the
assessment. Answers must be the learner’s own work. Please refer to the FAA Plagiarism and Collusion Policy.
Learners have a maximum of 40 minutes to complete the assessment paper and should indicate to the Trainer/Assessor
when completed, remaining seated.
The Trainer/Assessor must mark and score the assessment following this guidance. A learner must not mark their own, or
another learner’s assessment. A learner will need to achieve a minimum of 20 correct answers out of a possible 27 to pass
the written assessment.
In this guidance FAA give the correct answers to the multiple choice questions and required and example answers for
other questions. If FAA has given example answers and a learner gives an alternative answer or uses alternative wording,
a Trainer/Assessor should use their professional judgement and subject knowledge to decide if the alternative answer or
wording is correct.

Additional oral questioning (if appropriate)

If a learner does not achieve the minimum 20 correct answers and/or does not successfully complete the practical scenario,
the Trainer/Assessor should use their professional judgement to determine if additional oral questioning is appropriate
considering the learner’s performance during the course and competence already shown. Additional oral questioning can be
used by the Trainer/Assessor to confirm or clarify knowledge, for example if the Trainer/Assessor feels that the learner may
have misunderstood the question but must not lead the learner to the answer. Any additional oral questioning should be
documented in the Trainer/Assessor assessment feedback box.
If after additional oral questioning the learner does not reach the required standard they should be referred.

First Aid Awards Ltd, Awards House, 10 Central Treviscoe, St Austell, Cornwall PL26 7QW
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Referring a learner
If a learner does not achieve the minimum 20 correct answers and/or does not successfully complete the practical scenario,
and the Trainer/Assessor judges that due to the learner’s performance and competence shown during the course, additional
oral questioning is not appropriate, the learner should be referred to attend another course to retrain. Referral should be
documented in the assessment feedback box.

PRACTICAL SCENARIO - Application of the first aid action plan for mental health
To demonstrate competence in this scenario learners must approach a person they suspect has a mental health condition,
initiate a supportive conversation completing each step listed within the scenario on the Practical Assessment Record with
additional guidance below.
First aid action plan for mental health
• Check for significant risk of suicide or harm
Learners should look for signs of significant distress including suicidal thoughts and emotions. Learners should ask
appropriate questions and gauge the risk of suicide or harm based on the responses.
• Adopt non-judgemental communication skills
Learners should pay full attention to how the person is saying they are feeling. They should demonstrate acceptance of the
person’s thoughts and emotions displaying empathy and giving the person as much time as they need to express how they
are feeling. ‘Open’ questions should be used to gather as much information about the situation as possible.
• Reassure and provide information
Learners should let the person know that they are there to support them and they are not alone. Learners should explain
that it is good to share their feelings and, without diagnosing any condition, provide appropriate information such as how
common mental health conditions are.
• Encourage appropriate professional support and self-help strategies
Learners should encourage the person to seek support and provide information on self-help strategies. Professional support
such as their GP, appropriate charity organisations or certified peer support services should be recommended.
Self-help advice can include being physically active, having enough sleep, eating healthily, socialising and connecting with
others, self-help books and websites, relaxation techniques and avoidance of drugs and alcohol.
Learners should remind the person that this does not replace professional help and support which should always be their
best initial option.

ASSESSMENT MARKING GUIDANCE

Please note that if a question asks for more than one answer, for example ‘state two factors that can affect a person’s
mental health’, each individual correct answer counts as one point.

1. b. A person’s emotional, psychological and social wellbeing

2. a. Negative stereotypical view of a person suffering a mental health condition

3. Example answers: Abuse, trauma, neglect, loneliness, discrimination, poverty, debt, bereavement, stress, divorce,
bullying, alcohol abuse, drug abuse.

4. d. Start a supportive discussion and signpost to professional help

5. b. Recommending medication

6. Example answers: Doctor, GP, NHS, the Samaritans, Crisis Line, a trained therapist, community support services.

7. d. Believed to be at risk of suicide

8. Example answers: Hyperventilation, muscle tension, tiredness, headaches, chest pain, feeling sick or dizzy, avoiding
troubling situations, nail biting, picking at clothing, inability to concentrate, eating too much or too little, excessive
smoking or alcohol, restless, tearful and crying.

9. Example answers: Relaxation, developing hobbies and interests, socialising with friends, exercise, getting enough sleep,
eating healthily, taking a break or holiday, resolving conflicts or outstanding issues, rewarding their own achievements,
talking about the areas of stress.

03.07.2019 - V1.1
10. Please note that each correct answer counts as one point
Signs and/or symptoms Mental health condition
Talking about wanting to die SUICIDE
Feeling hopeless
Talking about being a burden to others
Unexplained cuts, bruises and burns SELF-HARM
Keeping fully covered even in hot weather
Signs of low self-esteem
Feeling down DEPRESSION
Low self-esteem
No motivation
Fast breathing ANXIETY
Restless and unable to sit still
Sweating or hot flushes
Hallucinations PSYCHOSIS
Disturbing thoughts
Delusions
Dramatic weight loss EATING DISORDER
Visiting the toilet quickly after meals
Excessive exercising

11. Example answers: Could lead to drug induced psychosis, mood changes, having a negative outlook on life, loss of
motivation, not doing as well at work/school/college or university, relationship problems, borrowing or stealing money
from friends and family, being secretive, withdrawal symptoms including feeling sick, cold, sweaty or shaky.

12. Example answers: Publish a mental health policy, implement an action plan for mental health, provide mental health
training, publicise the organisation’s commitment to mental health, evaluate possible causes of mental ill health and
implement an appropriate action plan to address, ensure senior management communicate openly with all employees,
monitor employee performance and provide recognition and reward, initiate social networks and activities, offer
employees flexibility to allow them to meet their commitments outside of work, address workloads and long hours, allow
an employee control over their own work/empowerment, include employees in decision making and problem solving,
balance efforts and rewards, improve communication and feedback, provide clear roles and expectations, encourage
social support, provide appropriate training, address bullying, stigmatism, bad relationships with peers, inadequate pay
and lack of reward and dangerous or poor working conditions.

13. Example answers: Educate themselves about mental health, participate in workplace mental health initiatives, talk to
colleagues asking how they feel, assist colleagues wherever possible, talk openly about their own feelings, challenge
workplace ‘politics’ and raise with management if something is not right, show interest in their colleague’s opinions,
culture and beliefs, build friendships and socialise with colleagues outside of work, encourage colleagues to use their
lunch break to eat healthily and move away from their desk.

03.07.2019 - V1.1
ASSESSMENT PAPER AND LEARNER GUIDANCE

FAA LEVEL 2 AWARD IN FIRST AID FOR MENTAL HEALTH (RQF)

AWARD IN FIRST AID FOR MENTAL HEALTH AT SCQF LEVEL 5

Before you start the assessment

• Remove any written notes or resources, such as manuals, from your view

• Switch off your mobile phone or any other electronic device

• Speak to your Trainer/Assessor if you think you may have any difficulty in completing the assessment,
for example with reading the questions or writing your answers. When the assessment has started your
Trainer/Assessor will not be able to give you any further guidance

Assessment requirements and guidance

• Enter your name and today’s date on the Assessment Paper (next page)

• Answer all questions; any unanswered questions will be counted as being incorrect

• Read the question thoroughly before answering

• For multiple-choice questions:

Only one answer must be selected
Select the correct answer from the options by circling your answer as below:

If you want to change your answer, cross through the incorrect circle and indicate your new answer
with another circle

• For the other questions, write your answer in the space provided

• You will be allowed up to 40 minutes to complete the assessment

• Double-check your answers making sure you have answered all questions

• When you have finished, indicate this to your Trainer/Assessor and remain seated

• Your Trainer/Assessor must mark and score your assessment paper

• You will need to achieve a minimum of 20 correct answers out of a possible 27 to pass this
assessment paper

• The assessment must be your own work and you must not talk to other learners during the assessment.
Any form of cheating, collusion or plagiarism will instantly disqualify you from taking any further part in
the assessment

GOOD LUCK!

First Aid Awards Ltd, Awards House, 10 Central Treviscoe, St Austell, Cornwall PL26 7QW
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ASSESSMENT PAPER

Name ……………………………………………………….…………. Date …......…/…......…/……............. Trainer/Assessor to mark

✓ or X

1. Which of the following is the BEST definition of mental health?

Mental health is a term to describe:
a. The current physical condition of a person
b. A person’s emotional, psychological and social wellbeing
c. The recovery process from a substantial head injury
d. The intelligence of a person

2. Stigma, in relation to mental health is BEST described as a:

a. Negative, stereotypical view of a person suffering a mental health condition
b. Treatment for the mental health condition, depression
c. Method for diagnosing a mental health condition
d. Term to describe a person’s positive outlook on life and wellbeing

3. State two factors that can affect a person’s mental health.

1. ………………………………………………………………………………………………………………………………..

2. ………………………………………………………………………………………………………………………………..

4. The role of a First Aider for mental health is BEST described as a person who can:
a. Officially diagnose mental health conditions
b. Provide professional therapy for a range of mental health conditions
c. Recommend medication for mental health conditions
d. Start a supportive discussion and signpost to professional help

5. Which of the following is NOT an appropriate action for a First Aider for mental health
when assisting a person with a suspected mental health condition?
a. Listening non-judgementally
b. Recommending medication
c. Providing advice on available support
d. Starting a supportive conversation

6. State one source of professional help that a person suffering a suspected mental health
condition can access.

……………………………………………………………………………………………………………………………………..

7. In what circumstance should you contact the emergency services? If a person is:
a. Being bullied in the workplace
b. Suffering from depression
c. Unable to fulfil their work role
d. Believed to be at risk of suicide

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8. State two signs and/or symptoms of a person suffering from stress.

1. ………………………………………………………………………………………………………………………………..

2. ………………………………………………………………………………………………………………………………..

9. State two ways in which a person can manage their level of stress.

1. ………………………………………………………………………………………………………………………………..

2. ………………………………………………………………………………………………………………………………..

10. Match the signs and/or symptoms below to the correct mental health condition.
The mental health conditions are DEPRESSION, ANXIETY, PSYCHOSIS,
EATING DISORDER, SUICIDE AND SELF-HARM.

Signs and/or symptoms Mental health condition

Please write your answers below:
Talking about wanting to die
Feeling hopeless
Talking about being a burden to others
Unexplained cuts, bruises and burns
Keeping fully covered even in hot weather
Signs of low self-esteem
Feeling down
Low self-esteem
No motivation
Fast breathing
Restless and unable to sit still
Sweating or hot flushes
Hallucinations
Disturbing thoughts
Delusions
Dramatic weight loss
Visiting the toilet quickly after meals
Excessive exercising

11. Using drugs and alcohol can have a negative effect on a person’s mental health.
State three negative consequences or effects that using drugs and alcohol could have
on a person and their life.

1. ………………………………………………………………………………………………………………………………..

2. ………………………………………………………………………………………………………………………………..

3. ………………………………………………………………………………………………………………………………..

12. State three ways in which an EMPLOYER can implement a positive mental health
culture in the workplace.

1. ………………………………………………………………………………………………………………………………..

2. ………………………………………………………………………………………………………………………………..

3. ………………………………………………………………………………………………………………………………..
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13. State three ways in which an EMPLOYEE can assist in implementing a positive
mental health culture in the workplace.

1. ………………………………………………………………………………………………………………………………..

2. ………………………………………………………………………………………………………………………………..

3. ………………………………………………………………………………………………………………………………..

Score ........................

ASSESSMENT FEEDBACK
FOR TRAINER/ASSESSOR COMPLETION
Please record any additional oral questioning, referral or other relevant information you feel is important.

Learner declaration

I confirm that I have:

• Completed the assessment paper and practical assessment and all work is my own

• Discussed with my Trainer/Assessor any feedback detailed in the assessment feedback box

Learner signature …………………………........................................................…………. Date …......…/…......…/…….............

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