SanthoshKrishna Mail: santhoshkrish63@outlook.

com
SAP SD Functional Consultant Mobile: 9976974709

PROFESSIONAL SUMMARY EXPERIENCE

SUMMARY
 SAP consultant in Sales and Distribution(SD) module with 2.8
years of experience. Currently working in Tech Mahindra in
Application Support in SAP SD. Software Engineer
 Willing to learn new concepts quickly, working well under pressure, Tech Mahindra Ltd.
communicating ideas clearly and effectively. [24th April 2017 – till date]
 Looking forward to be a part of a progressive project in a reputed
firm, where I could leverage my SAP SD skills, which provides INDUSTRY AWARDS
opportunities for enhancing my knowledge in SAP SD concepts.
PAT ON BACK
Q1 2019-2020 Tech
PERSONAL TRAITS Mahindra
 Worked as a Technical lead for SAP Customization of SD and MM
module, IDOC and Batch job issues
EDUCATIONAL
 Ability to understand business processes from a customer
QUALIFICATION
perspective.
 Ability to learn new Technologies/Tools and work on them with
minimal guidance. B. TECH - 2017
[Electrical Engineering]
TECHNICAL COMPETENCY 7.5 CGPA
Nandha Engineering
College – Erode.

PRIMARY SKILL SAP SD Intermediate – 2013

85 %

SAP Sales and Distribution, which consists of business Process required from start S.S.C – 2011
Of an OTC (Order To Cash) cycle like Customer and Vendor Master Data, batch jobs, 66 %
Sales order, Delivery, Billing, Pricing, master data and Credit Management and familiar
with concepts of IDOC and its message types.
LANGUAGES
Operating System  Windows Tamil
Desktop Tool  CA Service Desk, Citrix and GSKC
English
ADDITIONAL SKILLS Knowledge on Transport requests (TR) and worked in internal
projects where client require huge IMG customization for the business.
HOBBIES
Reading Novel
INTERESTS
Looking forward to complete S/4 HANA Sales certification by Mid of 2021

Currently in preparation of German A1 language exams

PROFESSIONAL EXPERIENCE

Tech Mahindra [April 2017 – Till Date]

Project BASF-SAP IMAM OTC (Order To Cash)

Client BASF Chemicals, Ludwigshafen Germany Domain Process industry

Duration April 2017 to May 2020 Team Size 5
Service offering SAP IMAM (Incident Management and Application Maintenance)
Environment Module : SAP SD
(skill versions) Tools : CA Advanced Help Desk (ticketing tool-Citrix), GSKC
(Change Handling Tool)
Project
Description Enterprise resource planning tool helps companies to plan, account, and run key business functions
under one roof. The project concentrates on support functions such as resolving the errors and
issues faced by the business users in their day-to-day business activities through ERP tool.
Contribution in
BASF  Initially handled background job monitoring and Batch job incidents.
 Performed IMG customization in areas related to SAP SD and MM, creating new
customers/vendors, maintaining various functional tables and also configured new
Plants/Storage Location as per client business requirement.
 Worked in Idoc related incidents which comprises from the order to Invoice in an OTC cycle.
 Worked on issues related to the cause for IDOC posting failures.
 Communicate clear explanations regarding the possible cause for the failure of posting of
IDOCs so the related business team may take necessary actions.
 Currently responsible in support tickets handling, raised by business users related to SAP SD
module.
 Good knowledge in Sales and Distribution process.
 Have been a part of incident handling team which provides solution for issues regarding pricing
procedure determinations, Output determinations.
 Prepared Knowledge documents on new issues for future accessibility.

DECLARATION

I hereby declare that the above written information is true to the best of my knowledge and belief.

Place: Chennai
Date: 25-11-2020. (SanthoshKrishna)