Professional Documents
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Admin Air MP Re No Carrot 6 2021
Admin Air MP Re No Carrot 6 2021
Admin Air MP Re No Carrot 6 2021
Bayfield, Colorado
lindastoltz17@gmail.com
ADMINISTRATIVE SKILLS
Dedicated and focused employee who excels at prioritizing, completing multiple tasks simultaneously, and following
through to achieve project goals. Capable to answer a high volume of incoming calls while handling in person inquiries
from clients and colleagues.
Flexible and hardworking with a strong drive to succeed. Over 10 years administrative experience.
Enthusiastic and motivated do not define my attitude completely. I present myself as an individual who is known for her
positive manner, customer service skills and ability to handle even the worst of adversities. You will find me to be a
qualified individual with an exceptional degree of energy and solid work ethics.
HIGHLIGHTS
* Oversaw and facilitated all aspects of event planning from site/room/location selection, vendor negotiations, event
registration, marketing onsite staffing, volunteers and post-event reporting. Offered a high degree of hands on involvement in
events.
* Utilized years of Food and Beverage experience in planning, preparing, budgeting and hospitality performance at function.
Ensured catering support staff had appropriate equipment, supplies and resources to perform job and meet goals, cost controls
and deadlines as assigned.
* Worked on multiple functions for a variety of clients simultaneously.
* Created and sent event marketing communications.
* Worked within established budget. Quick to respond regarding changes.
* Followed budget requirements by controlling costs – labor, inventory, equipment and materials --
able to make adjustments, as necessary.
* Identified with clients regarding requirements, design and expectations.
* Coordinated travel, lodging and expenses for participants traveling to function.
* Created and managed budgets and collection of registration, sponsorship income and exhibit fees.
* Developed and maintained solid relationships with clients, vendors, external suppliers and support personnel.
* Managed staff schedules. Supervised by delegating, assigning and prioritizing activities, and monitoring operating standards.
* Maintained high personal grooming standards and professional demeanor for self and staff. Required organized and punctual
dedication.
* Worked directly with client on event status, problems, concerns, and timelines.
* Organized and coordinated event timeline, ensuring that service runs smoothly and efficiently.
* Coordinated and oversaw décor setup and breakdown.
* Processed and received food orders, maintaining inventory of food and office supplies.
* Staffed events and personally managed onsite hostess, greeters, and registration. Welcomed guests and clients.
* Effectively communicated with all guests and staff in a friendly, courteous and timely manner.
* Maintained a safe work environment including both food and physical safety.
* Created and analyzed online evaluations and prepared post event correspondence.
* Conducted final inspections on the day of event to ensure everything adhered to and exceeded the clients’ standards and
expectations.
* Coordinated various initiatives to drive sales growth.
* Stayed current on trends and ideas.
CORE STRENGTHS
SALES PROFILE: * 10 years plus sales/marketing experience working with corporate clients, leisure groups, meeting
planners, tourism suppliers, destination management organizations and trade show participation
*Experienced in most aspects of the Hospitality / Catering / Food & Beverage arenas with emphasis
on Direct Sales and Marketing
*Confident administrating Company standards and policy, while maintaining Team’s morale
*Efficient working in a self-managed home office environment, as well as, team member.
Strong ability to motivate others.
*Sharp, innovative, quick learner with a proven ability to adapt rapidly to a challenge
*Excellent communication, analytical and presentation skills. Ability to execute a variety of projects
simultaneously and complete in timely manner
*Service oriented individual who enjoys interaction with a variety of personalities, while
meeting or exceeding their expectations
Bus Tours, Sports Teams, Corporate, and Group sales prospecting. Handled all aspects of bookings start to finish. Organized
and consistently over saw delivery of excellent product and customer service. Consistently recognized for ‘job well done'.
Developed vast territory encompassing San Diego County, Utah, Idaho, Wyoming, Colorado, Nevada and Arizona. Created and
implemented sales plans and programs to maximize exposure and revenues. Targeted sales activities
towards the corporate base, and the travel agency community. Contact for group travel and cost
negotiations. Implemented corporate rates and incentive programs. Confident in making ‘cold calls’ to
potential clients. Accounts were identified and evaluated. A call pattern of 30/60/90 day rotation was
utilized. Planned and orchestrated trade shows, seminars, and social promotional activities. Doubled
revenues in first quarter. Provided and operated from a fully equipped ‘home base’ office. Managed all
administrative requirements. Proficient in using contact management system.
Managed sales and marketing efforts in the Southern California territory. Developed product awareness to the Travel Agency
community, general public, and the Corporate arenas. Increased revenue and exceeded sales goals by
maintaining and servicing existing accounts, while developing new business within a defined territory.
Created informational flyers and brochures to be used as handouts on sales calls and trade shows.
Recognized for having great skills in spending soft dollars and working within a limited budget.
Represented company at trade shows and local events. Developed and enhanced relationships with local
organizations in receiving appointment to be a main sponsor for charity events, golf tournaments, etc.
Continually established and maintained relationships with Leisure Group Planners, Travel Planners,
Corporate Meeting Planners, Corporate Executives, and High-Profile Celebrities, earning and keeping their
respect. Able to manage a large and demanding territory in a professional and organized manner. Overnight
travel required. Responsible for all administrative duties. Worked independently without direct supervision.
Managed and trained a team of 6.
Appointed by upper management to assume sales position in newly created department – Meeting & Convention Sales.
Developed positive relationships with meeting planners, the general public, and travel agents. Negotiated
pricing- including air, hotels, ground transportation, and activities. Maintained a positive attitude in a fast-
paced environment. Developed Fam trip itineraries and activities. Worked with supplier partners
organizing their participation with fam trips. Projects included small meetings, reunions, leisure groups,
intimate corporate retreats, and large business gatherings.
General Reservation Sales – Inbound call center. Helping general public with air travel plans. Met and exceeded talk time and
daily calls handled requirements on a consistent basis. Positive approach to handling ‘irate’ customers.
Positive feedback from customers on customer service style regarding politeness, helpful manner, and
positive attitude.
Carlsbad Convention and Visitors Bureau Director of Sales and Marketing 1 Year
Achieved maximum benefits during my 2-year contract. Generated inbound business revenues to the City.
Worked closely with the hospitality industry and City Officials. Promoted area via trade shows, advertising,
direct mail and sales blitzing. Developed, organized and attended ‘fund raisers’ – sporting events, street
fairs, casino nights, community BBQ’s, etc. Planned and executed Fam trips for travel agents, corporate
travel planners and meeting planners. Obtained reputation of ‘doing what It takes’ to achieve client
satisfaction on all projects. Dramatically increased community visibility of the Chamber of Commerce and
the Visitors Bureau. Created a ‘Downtown Merchants’ organization for networking and problem solving.
Strong ability to work under pressure and meet deadlines and goals. Responsible for discovering new
avenues for exposure and revenue generation.