AMIT MADAN

1602, Tower C, Sky Courts Dubai UAE

+971501813575
amu9727@yahoo.com
amitmadan9727@gmail.com

Profile

An optimistic, enthusiastic and energetic candidate with a wealth of academic and professional qualifications within
Financial Management, Instrumentation and Control Engineering: An MBA in Project Management & Management: in-
depth career exposure to Business Development, Sales & Marketing, Facility, Asset & Space Management, Vendor
Management, Procurement, Logistics & Inventory Management, General Administration, Operations, Maintenance and
Security Management: excellent business acumen, business development, sales and marketing, customer service and
client-stakeholder relationship management abilities: strong strategic planning, organizing, problem solving, risk
management and human resources management capacities: effective communication, interpersonal, negotiation,
training, liaison, leadership and team collaboration skills.

Key Skills

 Excellent knowledge base within Financial Management, Instrumentation and Control Engineering, with
valuable professional exposure to Business Development, Sales & Marketing, Facility, Asset & Space
Management, Vendor Management, Procurement, Logistics & Inventory Management, General
Administration, Operations, Maintenance and Security Management; promotes recycling for an eco-
friendly company.
 Sound facility management capabilities; effective maintenance of large sized facilities - infrastructure,
buildings, HVAC, Central Chilled Water System, Fire Alarm & Emergency System, CCTV & Access
control System, Power Systems, etc.; sets up facilities contracts for various services, tendering procedures,
asset management and maintenance planning; good maintenance audit competencies.
 Excellent business acumen, business development, sales and marketing, customer service and client-
stakeholder relationship management abilities; develops budgets, service fees, energy management and
maintenance plans; collaborates with top management in developing and implementing need-based plans to
achieve increased revenue; maintains inventory of all supplies and monitors consumption cycles.
 Strong strategic planning, organizing, problem solving, risk management and human resources
management capacities; designs, implements and evaluates administrative policies and procedures to
maximize profitability; advises senior management on workplace safety; ensures that all activities are in
compliance with IOSH regulations; provides timely input in the identification and management of risks
including milestones, risks, issues and impact of events.
 Effective communication, interpersonal, negotiation, training, liaison, leadership and team collaboration
skills; negotiates with & finalizes service agreements with reliable contractors; manages, mentors and
monitors the performance of team members to ensure efficient process operations and optimize
productivity; creates and sustains a dynamic environment amongst team members; liaises with various
external agencies and government authorities for seamless operations.

Education and Qualification

1995 Diploma in Instrumentation and Control

Board of Technical Education, Kanpur, India Engineering (1st Class)

1995 Diploma in Financial Management – Distant Learning

National Institute of Human Resources Development Program (1st Class)
Government of India

2011-2013

Executive Master in Business Administration (EMBA) –

Specialization in Project Management and Environment
Management

Kaizen School of Business Management

Affiliation

Middle East Facilities Management Association Member

(MEFMA), Dubai

Professional Experience

May 2012-Present Business Development Manager (Facilities

Cofely Besix, Dubai, UAE Management)

 Manages day to day business functions to ensure smooth functioning of the projects; liaises across all
departments including Operations, Finance, Procurement and HR; manages Operations Team; prepares cost
estimation and submits Tenders and Proposals for new business.
 Delivers Total Facilities Management Contracts from Property Owner’s including OAM’s, Property
management companies or Individual property owner’s etc.
 Targeting & generating revenue for the company from all types of properties to include Tower’s, Institutes,
Malls, Healthcare and Financial Institutes etc.; analyzes market requirements and devise strategies to
maximize business growth; devises and implements plans to promote company offerings across various
industries.
 Develops and maintains good relations with clients; designs presentations on the project requirements and
client specifications; prepares promotional products for marketing like Web portals, brochures,
advertisement, Events and Exhibitions as per annual budget allocation.

Aug. 2011-Apr. 2012 Business Development Manager (Facilities

Hitches & Glitches, Dubai Management)

 Delivered Total Facilities Management Contracts from Property Owner’s including OAM’s, property
management companies or individual property owner’s etc.
 Targeted and generated revenue for the company from all types of properties to include Tower’s, Institutes,
Mall’s etc.
Jul. 2008-Jul. 2011 Facility Manager (Head of the Department)

Burt Hill, A STANTEC Company, Dubai

 Spearheaded a gamut of tasks which entailed transport, postal, cleaning, lease, facility maintenance, fire &
safety management and administration among others.
 Arranged bus routes, timings and cleanliness with the outsource transport company; prepared, updated and
managed the entire bus user’s data list with their pick up and drop off; issued ID cards for the bus users;
tracked document delivery; prepared roster and road mapping; utilized maximum deliveries with the correct
mapping to cut down on cost.
 Forecasted the operational aspects of the business including management of operations risks and
opportunities; contributed to the formulation of corporate strategy by developing medium to long-term
operational (including capital expenditure) forecasts and leading the group's annual strategic planning and
budgeting process.
 Set up the policy and reporting system of the drivers in terms of using the company vehicle and
performance rating through regular check up and log sheets; utilized outsources companies; allocated the
scope of work for the premises; ensured contract acquisition and fulfillment in accordance with company
policies and legal requirements.
 Maintained proper state of furniture and appliances for office and apartment; kept an inventory of furniture,
appliances and office stationery; set up the LPO system for weekly or by-monthly purchases; maintained
the rosters for emergency stay backs and arranged them as per priority jobs.
 Ensured that all fire and safety equipment was working within the premises; compiled proper evacuation
plans; collaborated with the house maintenance team and local service providers in maintaining the
facilities; supervised office renovations and construction projects; assigned individual staff members from
one work location to another.
 Handled real estate contracts and ensured that all operations were in compliance with Institution of
Occupational Safety & Health; managed a team of 22 and 10 contractors to complete proactive, reactive
work orders; maintained 40 residential and 7 commercial properties to achieve 98%.
Highlights:
 Implemented Central Supplies Services; developed and implemented Daily Operational Procedures and
Policies.
 Created the online knowledge and records of FM department for the staff usage and info.
 Distinction for creating the FM Help Desk for entire Company.
 Reduced daily operational cost by 50%.
 Awarded Rookie of the year (2008).

Jan. 2008–Jun. 2008 Sales Manager

Chesham Recruitment Inc. (McArthur Murray

Company), UAE

 Drove recruitment sales across major industries to include Facilities Management, Retail, FMCG and
Technical construction; established and maintained effective relationships to enable the provision of
recruitment needs across all levels.
 Maintained sales reports and data base of clients; coordinated with the respective country offices in
arranging interview schedules; mapped client’s requirement and provided the right kind of candidates.
Highlights:
 Dexterously obtained the business from one of the biggest clients to include Landmark Group, Transguard,
Emirates Airlines, Serco, Cisco and Emrill among others.
  Accredited for creating database for the sales team; streamlined the reporting system of the sales team;
accomplished the right reporting formats and sales graphs.

Nov. 2005-Nov. 2007 Assistant Sales & Services Manager(Facility Services)

Group 4 Securicor, G4S, Dubai, UAE

 Steered initiatives for leading sales team toward company’s sales objectives and targets by positive
coaching and training; assisted with the Sales Manager in achieving and exceeding the set targets; ensured
effective product management; guaranteed that technical marketing services are in place to support sales
effort.
 Sold cross-sell and up-sell G4S products through strong knowledge of the products and services;
troubleshoot customer's issues in a timely and competent manner; Acted as key driver for the application of
ERP (RAMCO – Marshall) on existing and potential clients; followed up with quotations to obtain
contracts and achieve sales targets in the process; made cold calls or reference sales through networking.
 Conducted regular market research; prepared annual budgets; forecasted, developed and implemented
organizational objectives and strategies; implemented marketing plans; produced final tender to agreed
time and specifications and won bids at profitable margins.
 Handled the recruitment, training and development of staff; providing customized HR solutions and trained
office staff to increase business profitability.

Feb. 2005-Nov. 2005 Supervisor – Sales & Services

Global Tech FZE, Dubai Internet City, UAE

 Initiated extensive selling of telecom products to UK clientele; addressed customer queries and provided
after sales support.
 Supervised team’s sales target and complied with team’s quality standards; imparted training of systems
and procedures to the upcoming team of fresh agents.
 Assisted Agents in enhancing sales techniques through informative presentations.

Oct. 2002-Dec. 2004 Sales and Marketing Manager

The Matrix – Event Management, New Delhi, India
Projects:
 The Taj Group of Hotels, New Delhi
 Hot Millions, Chandigarh
 WizCraft, New Delhi

Jul. 1999-Oct. 2002 Sales and Marketing Manager

SMK Inc., S. Korean Based Multinational, India
Highlights:
 Proficiently achieved the assigned sales targets thereby increasing the productivity by 15% every year for a
span of 3 years.
 Recipient of Best Sales Manager Award for the Northern India Region in 2002.

Nov. 1995 – June 1999 Manager–Technical Operations

Saxsons Biotech (Pvt.) Ltd., New Delhi, India

Additional Skills Training:

2010 IOSH (Managing Safely)

TWI Middle East FZ LLC
Language Proficiencies:

 English, Hindi and Punjabi

References:

Available upon request or can be checked in Linked ‘in http://www.linkedin.com/profile/view?

id=24417044&trk=tab_pro