Akash Tolani

Flat No: 142 Al Ghurair Building -MRQ-133

Deira-Dubai
 +971561793994
aakashtolani55@gmail.com

Professional summary
An enthusiastic Travel Consultant with good experience in consultation,
guidance on destinations, visas, ground arrangements, accommodations,
tours, and car rentals for both business travellers and tourists.

Impressive success in setting up visas across Dubai, Sharjah & Abu Dhabi.
Experience in operations of daily travel services, hotel, visa services, policies &
Contracting with other suppliers.

Skills
● Customer satisfaction.
● Highly organised.
● Excellent listening skills.
● Revenue and profit
maximization.
● Have great motivation to learn
new skills/technologies,
excellent analytical/ problem-
solving skills, committed, hard-
worker, and self-initiative.
● Able to work independently
and part of team.
● Excellent written and oral
interpersonal communication
skills.
● Revenue driven, target based
individual with an optimistic
attitude.
● Working Experience in MS
Word, MS Excel, MS
PowerPoint.

Work history
Rayna Tourism LLC
Dubai, UAE // Senior Sales Consultant 01/11/2017 – present

Competency to maintain positive client and co-worker relationships—Establishing, developing,

and maintaining trust and loyalty over time and through changes.
Evaluating competitors offers & market trends & implementing new offers for customers.
Educated the customer on products, destination knowledge, and relevant solutions.
Listing updated rates, products, policies on website & manage ad word expenses for visas.
Collaborated with domestic and international hoteliers, visa & tour providers.
Developing Fruitful & long-term healthy relationship with potential clients.
Riona Signature
Ahmedabad, Gujarat - Sales - 01/ 02/2013 – 30/09/2017

Answered incoming telephone calls and responded to customer questions.

Resolved problems according to standardized procedures while maintaining courteous manner.
Delivered quality customer service and developed relationships with prospective customers.
Informed current and prospective customers of promotions and new or upgraded products.

Education
Gyandeep High School
HSC // 1998 – 2010

Aroma College of Commerce

Bachelor of Commerce // 2011 – 2014

Personal Information
Languages Known: English, Hindi, Gujarati and Sindhi.
Date of Birth: 10-12-1989
Marital Status: Married
Visa Status: Valid UAE Residence Visa

I hereby declare that the above information is true to my knowledge & belief.

Akash Tolani