DA-CHARMP2 SUPERVISORY DEVELOPMENT TRAINING

DA-RFO CAR Conference Hall, Guisad, Baguio City

September 26-27, 2019

PERSONAL
EFFECTIVNESS
1.1 Enhancing Personal Effectiveness
1.2 Managing One’s Career

By
EVELYN ARO-ESQUEJO, MNSA PhD
AEDP/BSU-OU/PhilEASNet/PAA
 We Are Going to Cover

Enhancing Managing
Personal What Makes a Winner One’s Career Becoming an
Effectiveness Mastering my Inner Achiever
World Coping with Stress
 1. Enhancing Personal
Effectiveness

1.1 What Makes a Winner

1.2 Mastering My Inner World
PERSONAL EFFECTIVENESS
• A branch of the self-help movement dealing with
success, goals, and related concepts.
• Personal effectiveness integrates some ideas from “the
power of positive thinking” and positive psychology.
• Personal effectiveness
• Art of maximizing
productivity.
• Performing at the
maximum of your
capability.
• The willingness to learn,
and do the very best that you
can.
• Making the most of all personal
resources (both personal and professional)
you have at your disposal (i.e. your talents,
strengths, skills, energy and time)
• Relative to what is important to you to
enable you to master your life and achieve
both work and life goals
• A measure of your ability to add value to
yourself and others.
• How can you improve your personal effectiveness?
• How can you make yourself produce more valuable work - per
day, in less time and effort?
• How you manage yourself impacts on your personal
effectiveness.
 Who among you had been Supervisors
for the last
• 31 years and above
• 21 – 30 years
• 10 – 20 years
• Less than 10 years
• Looking forward to
being one
What challenges/issues do you often
face (or expect to face in the future)
as a supervisor with respect to:
• People
• Work
• Internal Environment
• External Environment
Instructions

• Using metacards, each one in the group will identify as

many challenges/issues encountered as a supervisor.
• Classify into people, work, internal environment,
external environment
• Timeline: Workshop – 20 minutes
Plenary – 2 minutes/group
 Workshop 1.1 – Challenges/Issues Often Faced as a Supervisor
Workgroup Members: ____________________________________________________________________

People Work Internal External

Environment Environment
Subordinates Roles and Office facilities Other offices/
Superiors responsibilities Equipment agencies – CSC,
Peers Workplace COA
Client groups/ conditions Regulations/laws/
customers Internal policies ordinances
Relationships Weather
Partner
organizations
 Internal
Environment
Choose your luggage
 The problem about dodging bullets is,
the CHANCES OF GETTING HIT IS HIGH!
 Be BULLET
PROOF
Be more self-aware
regarding your degree of
proactivity.
 Self Management
• One must first be able to self-manage – being
‘personally effective’ in performing key tasks
• Ability to regulate one’s emotions, thoughts, and
behaviors effectively in different situations
• Includes
• Motivating oneself and being responsible
• Being personally accountable and setting and working toward
achieving personal and professional goals
• Controlling impulses
• Managing stress
Self
Understanding

Self Development
 Health World peace

Kids’ Future

Circle of Concern Circle of

Influence
Environment Weather

China’s Incursion
in the WPS

No Concern
 Circle of Concern
Circle of Concern

Circle of Circle of
Influence Influence

Degree of Proactivity Degree of Reactivity

 NOT YOUR
RESPONSIBI
Other LITY Other
People’s People’s
WORDS YOUR ACTIONS
RESPONSI
BILITY
Other Other
Your Ideas, Beliefs, Words,
People’s People’s
Behavior, Actions, Efforts,
BELIEFS MISTAKES
Mistakes, and Consequences
of your Actions

CONSEQUEN
Where do we focus our Other
People’s CES of Other
time and energy? IDEAS People’s Actions
Understanding the Self
• Identifying what you really want, giving
yourself permission to follow your dreams and
looking at any distorted thinking around your
wants/dreams
• Identifying your values and reflecting if you
are currently living in alignment with them
• Identifying where your time is going and seeing that your
personal actions are linked with your values
• Identifying your priorities in life and putting first things first
• Asking feedback from people who you trust and feel
comfortable with (i.e. a coach or mentor) as we don’t know
what we don’t know
Journey to My
INNER WORLD
 Mind Fitness Exercise
• Purposes:
• Accelerate your growth and learning because it
provides direct access to knowing and understanding.
• Develop your concentration similar to developing
physical strength.
• Focus your mind and keep your attention directed to
quality.
• Find a dynamic balance of flow and flexibility in one’s
daily life.
 You have just
started conquering
your life!
• Self discovery: one’s
purpose, values, skills,
passion, gratitude, fear,
distractions/excuses,
lessons
• Decisions: ego, change,
patience, legacy
 WHAT MAKES A WINNER

• Winning and losing is part of our lives. The important

thing is to keep trying and believing in your abilities to
be a winner and to achieve something good.
• Every day you have to make a choice. You must decide
whether you want to be a winner or a loser.
• It doesn’t matter what you go through and what the
outcome is, you must decide which one you will be.
Winning vs. Losing
• Both have negative connotations:
• Winning – a selfish attitude
• Losing – Failure
• Winner - person who grows from having gone
through an experience (regardless of winning
or losing)
• Loser - person who decides not to grow from
it.
 • Things that you love doing and the ones you don’t like
so much
Beingthea winner
• In a growth mindset, Winner is one who grows
from his experience. Whether you like an activity or
not, then you are winning. The loser runs away from it
or refuses to grow from it.

Being THE WINNER

 8 Remarkable Qualities
That Will Make You a
Winner
1. CONVICTION
• Not doubting.
• Believing in yourself, you know you are good.
• Knowing that you are capable of performing
because you developed the skills that allows you
to make fast decisions.
• Standing behind these.
• Building up one’s self-confidence.
• Developing one’s technical and interpersonal
skills.
• Professionalizing one’s services – minimum of
two non-formal trainings/year.
• Surrounding oneself with people that you trust
and who are good for you and your self-confidence.
• Talking positively always to oneself – telling
oneself you will get there, that you can do it, that you
will do it.
• Remembering that practice makes
perfect. None of us were born geniuses.
2. DETERMINATION
• Wanting it, and wanting it
badly!
• Continuing to develop and
getting better at it.
• No other choice around it.
• Being determined to push
one’s limits further than
one’s competitors.
• Finishing what you started, anything that
is outstanding, and seeing things through
till the end.
• In other words, always getting to the
finish line.
• In addition to this, be decisive – to create
momentum that will beget the
determination that will bring results.
• Determination also means
persistence. Keep knocking, keep
knocking, and keep knocking.
• To the most effective people, ‘no’
actually means ‘yes.’ Know when
to stop knocking.
• Just remember though that you may
be choosing the wrong time to
knock.
• Remember - never be afraid to ask.
3. Empathy

• Having the ability to understand

how others feel and think.
• Making oneself capable of seeing
things from others’ perspectives
• Connecting with others.
 4. Preparation

• Having a plan.
• Plan your life, plan your decade, plan your year, plan your
quarter, plan your month, plan your week, plan your day, plan
your hour and plan your moment
• Preparing a strategy that will take you to develop the skills you
need and to do your homework
• When others eat, you practice; when they sleep, you practice;
when they party, you practice.
 5. Self-Awareness
• Knowing one’s flaws, weaknesses,
and strengths.
• Focusing on making one’s weak
points stronger and strengths even
stronger.
• Knowing how others perceive
oneself and using this to one’s
advantage.
 6. Coordination
• Being able to work with others.
• Understanding the need to delegate
• One’s self-awareness allows him to know that he is not
the smartest in the team.
• He allows spaces to make others excel, creating a
culture of synergy in a project.
 7. Communication Skills

• Being able to communicate one’s ideas, his vision.

Clearly transmitting one’s ideas onto other people’s
heads.
• Inspire others to see, feel, taste and smell the final
goal.
 8. Vision

• Knowing where one wants to go or at least having an idea

so that others can get on board and support themselves.
• Fuels one’s motivation to continue working his way to
winning.
• Gives one the space to adapt his plans as he learns more
along the way.
• Being creative - learning to
think outside one’s comfort
zone - being different, thinking
different.
• Feeding curiosity and
originality into one’s soul by
putting oneself in creative
environments to allow you to
think creatively and come up
with new visions, new ideas,
and new solutions.
 2. MANAGING
ONE’S CAREER

2.1 Becoming an Achiever

2.2 Coping with Stress
 Personal

The
EFFECTIVE
NESS
Triangle

Interpersonal Professional
 Developing One’s Personal
Effectiveness Means Developing
Oneself Along Six Areas
• Setting goals and achieving them.
• Planning ahead, preparing and preventing avoidable errors.
• Communicating in clear convincing and inspirational way.

Be better • Handling difficult people, setbacks, criticism and

defeats.
than you
• Developing self-mastery - self-control and self-motivation
were
yesterday • Inspiring positive emotional responses in the minds of
others.
Benefits of Self Development

1. Take charge of your life

2. Cope better with your feelings
3. Improve relationships
4. More mature in problem solving
5. Reduce tension
6. Improve health
7. Improve sense of pride
8. HAPPINESS
SELF DEVELOPMENT:
Towards Excellence in Life
• Aim at perfection. Achieve excellence.
• Develop an instinct for quality.
• If it is worth doing, it is worth doing well.
• Try to do it right at the very first instance. A
work done poorly must be done again.
• Do it in time.
WE ARE WHAT WE REPETEADLY DO.
EXCELLENCE IS NOT AN ACT, BUT A
HABIT.
A man’s mind may be likened to a
garden, which may be
intelligently cultivated or allowed to
run wild; but whether cultivated or
neglected, it must, and will,
bring forth. If no useful
seeds are put into it, then an
abundance of useless weed seeds
will fall therein, and will continue
to produce their kind.” — James
Allen
 Becoming an
Achiever
The mindset of an achiever
• Why do some people seem to always
get what they want in life?
• Why do some people make
great achievements while others
don’t?
• Why are some people always
motivated to reach their goals while
others are not?
• In any given day, our subconscious mind processes
about 60,000 thoughts.
• It’s those same thoughts that are pushing us towards
whatever it is that we desire while at the same time
bringing us closer to the things that we fear.
• How can we achieve anything we want when our minds
are almost working against us?
• The truth of the matter is, we can get whatever it is
that we focus on in life.
• When we focus on negative thoughts such as fear,
anger, and resentment, we get more of the same.
 How to Become an Achiever
in Life
1. Set goals to satisfy your important needs.
• Most people are told that they must have goals to have a
useful life – they try to find anything useful to do even if
they don't really have passion for it.
• Achievers on the other hand are self motivated because
they only go after what they really want not what was
forced upon them by peer pressure
• Know your three steps forward.
You do not need more. Fill out your
weekly calendar, noting when you
will do what and how.
• Focus on your excitement of
discovery, improving, exploring
and experimenting to fuel your
motivation.
• Focus on the journey, not just the
destination.
• Think about what you are
learning along the way and what
you can improve.
2. Take full responsibility.
• All achievers understand they are responsible for whatever they are going
through.
• Thus, they don't blame luck, the government, the economy or the unfairness of life.
• Strongly believe that you can change your fate with your own hands.
• Never expect others to do things for you. It’s all on you.
• Achievers never give up. There is no one to blame other than yourselves when you
give up.
3. Have a burning desire to reach your goals.
• How would you react if you were lost in the desert without any water then
suddenly saw a car passing by?
• How fast are you going to run towards that car?
• How loud are you going to shout so that someone hears you?
• This is similar to having that burning desire.
• How committed are you to your goal? How important is it for you?
• What are you willing to sacrifice to achieve it?
4. Have a perfect self understanding.
• What if you don't have a burning desire for anything?
• The difference between a person who has a burning desire to reach something
and one who doesn't know what he wants in life is the lack of self
understanding.
• When you understand yourself very well, you find out the things that
you are in need of the most and as a result you will have that burning
desire required to become an achiever.
5. Be brave.
• Many people are not brave enough to
pursue their goals and as a result
they procrastinate, claim that they don't
want to achieve the goal that much or
even deceive themselves by finding
another direction to move towards other than
the one they really wanted.
• Courage is the trait needed to help a
person admit what he really wants in life and
to fight for it.
• Get rid of stagnating thoughts
– focus not on those that may make
you emotionally stuck (fears and
doubts), more on the ones that will
move you forward with excitement,
experimenting, trying new things,
stepping out of your comfort zone).
• Use your imagination – always
find something to learn even from the
worst boss in the world, the most
boring job, etc. Say positive
things only.
 Coping with Stress
• Stress is often viewed as an
exclusively negative sensation:
work deadlines pile up, family drama
takes its toll, busy schedules wear us
thin and we wind up drained.
• Stress occurs when someone feels an
imbalance between a challenge and
the resources they have to deal with it
What Challenges/Issues Do You
Often Face as a Supervisor?

• Individually, identify as many of your

worst stressors.
• Use metacards and manila paper.
• Timeline:
Workshop: 15 minutes
Plenary Session
 Sources of Work-Related Stress
INTERPERSONAL PHYSCIAL
TASK DEMANDS ROLE DEMANDS
DEMANDS DEMANDS
• Change in work • Confusing or • Harassment • Harsh, strenuous,
responsibilities inconsistent • Miscommunication extreme work
• Technological expectations • Inappropriateness environment
changes
• Time pressures
Consequences
of Stress at • Stroke, backache, ulcer,
Physiological
headache, heart disease
Work
• Burnout, rust-out, anxiety,
Psychological
depression, anger

• Workplace aggression,
Behavioral
substance abuse, accidents
Consequences for the
Organization
• Diminished quantity and quality of
performance
• Increased absenteeism
• Turnover
• A study of 46,000 employees concluded
that high-stress workers’ health costs
were 46 percent higher than those of
their less-stressed co-workers.

• Yet, only 5 percent of surveyed

employers say they are addressing
workplace stress.
• Chronic stress —the
physiological or psychological
response to a prolonged
internal or external stressful
event — has been linked
to unhealthy eating, skin
problems, smaller brain
size, and even an increased
likelihood of chronic
disease.
 1

Enhances motivation

Positive 2
GETTING
Effects
TO GREATof Builds resilience and encourage growth

Stress 3

Promotes bonding
Why the Need to Manage Stress
• High levels of stress puts entire well-being at risk
• Wreaks havoc on emotional equilibrium, as well as your physical
health
• Narrows one’s ability to think clearly, function effectively, and enjoy life
• Reduces productivity
• The ultimate goal is a balanced life - with time for work,
relationships, relaxation, and fun—and the resilience to hold
up under pressure and meet challenges head on
 Tip 1: Identify the sources of stress in
your life
• Look closely at your habits, attitude, and excuses
• Do you explain away stress as temporary even though
you can’t remember the last time you took a breather?
• Do you define stress as an integral part of your work or
home life or part of your personality
• Do you blame your stress on other people or outside
events, or view it as entirely normal and unexceptional?
Effective Stress • Until you accept responsibility for the role you
play in creating or maintaining it, your stress level
Management will remain outside your control
Identifying
signs of
stress
 Tip 2: Practice the 4 A’s of Stress
Management

Avoid Alter Adapt Accept

 AVOID Unnecessary Stress
• Learn how to say “no.” Know your limits and stick
to them. Whether in your personal or professional
life, taking on more than you can handle is a surefire
recipe for stress.
• Distinguish between the shoulds and the musts and,
when possible, say no to taking on too much.
• Avoid people who stress you out. If someone
consistently causes stress in your life, limit the
amount of time you spend with that person, or end
the relationship.
 AVOID . . .
• Take control of your environment. If the
evening news makes you anxious, turn off the
TV. If traffic makes you tense, take a longer
but less-traveled route. If going to the market
is an unpleasant chore do your grocery
shopping online.
• Pare down your to-do list. Analyze your
schedule, responsibilities, and daily tasks. If
you’ve got too much on your plate, drop tasks
that aren’t truly necessary to the bottom of
the list or eliminate them entirely.
Alter the Situation

• Change the way you communicate

and operate in your daily life.
• Express your feelings instead of bottling
them up.
• Be willing to compromise.
• Create a balanced schedule.
 Adapt to the Stressor
If you can’t change the stressor, change
yourself. You can adapt to stressful situations
and regain your sense of control by changing your
expectations and attitude.
• Reframe problems.
• Look at the big picture.
• Adjust your standards
• Practice gratitude
 Accept the Things You Can’t
Change
Some sources of stress are unavoidable. You can’t
prevent or change stressors In such cases, the best
way to cope with stress is to accept things as they
are. Acceptance may be difficult, but it’s easier than
railing against a situation you can’t change.
• Don’t try to control the uncontrollable.
• Look for the upside.
• Learn to forgive.
• Share your feelings.
Tip 3: Get moving
Get up and exercise. Physical activity is a huge stress reliever.
Exercise releases endorphins that make you feel good, and it
can also serve as a valuable distraction from your daily worries.
•Put on some music and dance around.
•Take your dog for a walk.
•Walk or cycle to the grocery store.
•Use the stairs at home.
•Park your car in the farthest spot in the lot and walk the rest of the way.
•Pair up with an exercise partner and encourage each other as you work out
•Play ping-pong or an activity-based video game with your kids
Tip 4: Connect to others
Face-to-face interaction triggers a cascade of hormones that
counteracts the body’s defensive “fight-or-flight” response.
• Make it a point to connect regularly—and in person—with family
and friends.
• They don’t have to be able to fix your stress. They simply need to be
good listeners.
• Open up. The people who care about you will be flattered by your
trust. It will only strengthen your bond.
• Have a pal to lean on, but build and maintain a network of close
friends you can improve your resiliency to life’s stressors
Building Relationships
1. Reach out to a colleague at work.
2. Help someone else by volunteering.
3. Have lunch or coffee with a friend.
4. Ask a loved one to check in with you regularly.
5. Accompany someone to church, a movie or elsewhere.
6. Call, text or email an old friend.
7. Go for a walk with a workout buddy.
8. Schedule a monthly dinner out, a picnic.
9. Meet new people by taking a training session or joining a the Zumba.
 Tip 5: Find time for fun and
relaxation
Reduce stress in your life by carving out “me”
time. Nurturing yourself is a necessity, not a
luxury.
• Set aside leisure time.
• Do something you enjoy every day.
• Keep your sense of humor.
• Take up a relaxation practice.
 Tip 6: Manage your time better

Poor time management can cause a lot of stress. When you’re

stretched too thin and running behind, it’s hard to stay calm and
focused.
• Don’t over-commit yourself.
• Break projects into small steps.
• Prioritize tasks.
Prioritize and Organize
Tip 7: Maintain balance with a healthy
lifestyle
In addition to regular exercise, there are other
healthy lifestyle choices that can increase
your resistance to stress.
• Eat a healthy diet.
• Reduce caffeine and sugar.
• Avoid alcohol, cigarettes, and drugs.
• Get enough sleep.
Good
Health
Habits
Tip 8: Learn to relieve stress in the moment

When you need quick stress relief right now.

• Take a deep breath.
• Use your senses for a soothing moment – view a
favorite photo, smell a specific scent, listen to a
favorite music, chew a gum, or hug a pet.
• Not everyone responds to each sensory experience
in the same way. So, experiment and discover
the unique sensory experiences that work best for
you.
• Find ways to reduce
unnecessary noise.
• Reduce trivia in your job;
delegate routine work
whenever possible.
• Take a walk around the
office to keep your body
refreshed and alert.
• Find time everyday for
detachment and
relaxation.
Tip 9: Increase Emotional Intelligence (EI)
• Ability to adjust emotions and
behaviors to how employees are
acting at work
• Understanding one’s own feelings,
empathy for the feelings of others,
and the regulation of emotions in a
way that enhances living
1. Know your 2. Recognize and
emotions understand
other people’s
emotions

SELF SOCIAL
AWARENESS AWARENESS

RELATION
SELF
SHIP
MANAGE
MANAGE
MENT
MENT
4. Manage your 3. Manage
emotion and relationship/
motivate others’
yourself emotions
Some people are more successful and
achieve far more than others
• Make effective use of your resources to
meet your goals.
• Increase your self awareness to
understand yourself and others better
• Apply appropriate strategies to get
energized in your work to become more
productive; and
• Learn to manage stressful situations.
 THANK YOU FOR
YOUR ATTENTION