Montserrat Duron

Houston, Texas 77084 |832-279-9019 | mduron@uh.edu

EDUCATION
University of Houston Houston, TX
B.S. Human Resource Development GPA: 3.78 (Magna Cum Laude) May 2021
Minor: Fashion Merchandise
Completed related coursework in: Learning and Development Tech, Organizational Decisions, Training & Development,
Human Resources in Technology, Needs Assessment, Instructional Design, Talent Management, Workforce Diversity and
Global, Design of E-learning, Facilitation Strategies, and Organization Development and Consulting.
Organization:
Student Society of Human Resource Development Houston TX
Vice President January 2021
Active Member January 2020
Houston Community College Houston, TX
A.A General Studies May 2018
SKILLS
Languages: Fluent in Spanish; verbal and written
Technical Skills: Advance Microsoft Office: Data Management, Advance Excel, PowerPoint, Word.
Coding/Programing: HTML & CSS, General Web Design.
PROFESSIONAL EXPERIENCE
Human Resource Department-Alief ISD Houston, TX
Secretary to Asst. Superintendent of HR January 2021 - Present
 Oversee and handle all operations of the office; manage all administrative tasks to ensure smooth
 operations and high efficiency.
 Respond to inquiries and coordinate various meetings including ELITE, Effective Educator Compensation
 Task Force, TIA, STAC, Teacher Representatives.
 Manage event planning of the Annual Service & Retirement banquet, ensuring all logistics are covered.
 Liaise with multiple law firms to execute hearings.
 Prepare HR board agenda and related documents; attend meetings as requested.
 Handle all subpoenas; ensure all level II and III grievances are scheduled and responses are sent and mailed
 out on behalf of the Board president or administrators.
 Coordinate processes for onboarding of new hires; handle exit requirements for terminated employees.
 Handle billing and payments to process new affiliations, renew memberships or pay bills acquired by HR.
 Coordinate all print shop and warehouse orders for HR and ensure purchase orders are processed on time.
 Create Google Docs for weekly HR initiatives, ensuring clarity and preciseness.
 Maintains multiple budgets for HR department; reconcile and communicate budget with leadership team.
 Manage and track HR absences; monitor mailboxes; process payroll for part-time temporary employees.
 Provides Spanish interpretations as requested by district administrators.
 Act as secretary to WeeCare facilities
Receptionist June 2019-January 2021
 Assist applicants with WinOcular (application) questions
 Assist at new hire sessions, as needed
 Collaborate with admin to create a lunch duty rotation and absence rotation, when needed
 Compile, maintain, and file all reports, records, and other documents as required
 Create all ID cards for staff and send to appropriate campus/department
 Ensures all verifications of employment are directed to CCC Verify
 Greet visitors and respond to their inquiries and/or direct them to appropriate personnel in accordance with district
policies and procedures regarding building security
 Maintain a visitor log
 Must be a notary public to provide notary services
 Prepare and maintain enough recruiting literature and supplies to ensure there is always accurate and available
information to provide and pack suitcases for all district events. When low, notify Joi and Rachel.
 Receive and direct all incoming calls and route to appropriate staff/department/campus
 Responsible for distributing documents left at receptionist area for applicants/employees to pick up
  Responsible for maintaining lobby area stocked with informational literature for visitors.
 Responsible for preparing all documents regarding Loan Forgiveness Programs signature
 Responsible for tracking all Letters of Intents issued by administrators
 Responsible for uploading all resumes received from candidates who recruiters meet at job fairs
 Track all previous job fair supplies request
 Track all student/observer applications, process them, and assure their background check has cleared

Alief Hastings High School Houston, TX

Library Assistant- Alief ISD August 2018-June 2019
 Plans initiates and carry to completion, clerical, secretarial, and administrative activities related to the operation of
the school’s library
 Translates project procedures in Spanish, document preparation, and aid with various administrative issues from
Librarian and Principle
 Participates and assists with the implementation of innovative education activities and assist students in
understating completing classroom assignments
 Manages the circulation desk, check-in/out materials, review patron records, compile a list of overdue materials,
send out late reminders, search for missing documents, shelf read, shelve materials, answer reference questions,
answer directional questions, and other duties as assign
 Operates computers, audio-visual equipment, and media services to students or staff under the supervision of an
appropriate representative 
LEADERSHIP EXPERIENCE
JN Thang Dental Houston, TX
Lead Administrator and Dental Assistant February 2015- August 2019
 Manage employees schedule, training, and evaluations.
 Bi-weekly staff payroll duties.
 Responsible for Dentrix software to streamline the organization patients’ medical histories
 Manage office and medical supply inventories; receive deliveries and organize supplies in stockrooms and exam
room
 Managed patient relations including maintenance of required Patient documentation, office-to-patient
correspondence, and coordination of patient re-care appointments resulting in a consistent 85-90% rate in
scheduled follow-up appointments
 Prepared patients daily to undergo dental procedures, and assist dentist with sterilizing or disinfect instruments,
setting up instrument trays, and preparing materials
 Exposed intraoral dental diagnostic x-rays by all guidelines to ensure patient safety
 Maintained account receivables which resulted in a 90-98%, billed and collected increasing revenue by 40%
 Provide postoperative instructions prescribed by the dentist and instruct patients in oral hygiene and plaque
control programs with a friendly and engaging demeanor
 Coordinated physician schedules and maintain patient flow by communicating patient arrivals or delays
Student Society of Human Resource Development Houston, TX
Vice President January-Present
 Organize 3 corporate visits with the assistance of the President and Professional Development Representative
 Check and update the website and calendar with all RSVP sheets
 Establish agendas for each professional meeting
 Organize at least one fundraiser with assistance of Event Coordinator
 Administer end-of-semester survey
 Collect professional resources from the HRD professors
 Act as a liaison to ATD and HR Houston
 Respond to all inquiries in the SSHRD e-mail inbox
 Administrate the mentorship program
 Respond to faculty advisor requests
 Answer any questions regarding membership payment
 Develop the membership application form prior to each semester
 Update the website with up-to-date pictures, event announcements, and links to newsletters
 Execute all treasury-related duties
 Oversee the election process