(A House of Services)

Kolkata Head Office Bangalore: 09343741201 Hyderabad: 040-32937185

BA 43, Sector I, Salt Lake 09986259487 09392466120
Kolkata 700 064, India 080-65671378

Chennai: 09840778430 Mumbai: 022-32520613

09833251633
Tel: 033-23347068 Delhi: 011-65057579 09324602024
033-23597334 09999470015
Fax: 033-23215228 Pune: 09373322751
Email: care_generation@yahoo.com 020-32310413
Website: www.caregenartion.com

Contract number:
Contract date:
CONTACT FORM
Name of worker selected by Client:
For Office use only Worker code:
Worker category:
Amount payable per month:
Client code:
Station:
Client’s Name in full:

Client’s Residential Address:

Client’s Occupation: Client’s Res. Tel. No: Client’s Email No:

Purpose for which person is required Tick Specialty of person

NOTE:
Salary given, based on the nature &
quantum of work specified by the Client,
CARE will confirm the approximate salary.
(√) here
SALARY DEPEND
A Japa – Day 1 to 2 months
B Baby sitter – 6 to 12 months ON JOB TYPE
C Cook Domestic helps
D Non-Cook Domestic
E Nurse
F Patient attendant
G New Born Baby Attendant

TERMS AND CONDITIONS

PAYMENT DETAILS & MODE

1. Please download the Contract Form for enrollment from the website and fill up the
same and send it to us either by email or post.
2. Once the Rate for Services is finalized over telephone or by discussion, it will not be
changed.
3. Rs.3,500 is the booking fee, which has to be paid to us at the time of applying through
this Contract Form for our services. The fee is non-refundable and non-adjustable.
The booking fee is for the 1st year’s service to be provided by us. Thereafter, this
 contract has to be renewed every year for which an annual renewal fee of Rs.2,000 per
year has to be paid to us for continuation of our services. Accordingly, if the annual
renewal fee is not paid, then we shall not be bound to continue our services and, if the
client thereafter wants to avail of our services, then he/she will have to start afresh by
paying the booking fee. When we give the 1st person, next we will provide two
replacements within 6 months.
4. Working List For COOK & DOMESTIC HELP --- Cooking , Cleaning Utensils, Keeping
Kitchen Appliances, Warming Up, Furniture Dusting, Folding & Unfolding the bed and
cloth etc. [ Salary - Rs. 5000/- ]
5. Working List For NON COOK DOMESTIC HELP ---- Brooming, Moping, Sweeping,
Dusting, Folding & Unfolding the bed and cloth, Little Ironing etc.
[ Salary -- Rs. 5000/- ]
6. Working List For TOTAL DOMESTIC HELP -- [ Rs. 6000/- ]
7. After engaging a worker through us, the total amount payable per month should be
paid directly to us in by Cheque /Draft drawn in the name of ‘CARE’. Payment should
be made to our local office or, in the absence of a local office, to our Kolkata Head
office. If the client makes any payment (including any advance payment) or lends /
gifts any article to the worker then we shall not be responsible for any eventuality
whatsoever, including a situation where the worker stops working for the client or
commits any misdeed or does not come back after taking leave.
8. If a cheque issued by the client in the name of CARE is dishonoured, then the client
will be bound to issue a fresh cheque/draft in favour of CARE together with a written
undertaking that this subsequent cheque will not be dishonoured. However,
irrespective of this, CARE will have the right to take legal action against the client
under the relevant provisions of the Negotiable Instrument Act.
9. Commission and Caution money of Rs.500/- to be sent directly to our local branch
or Head Office by cheque in the name of “Care A/c No: 004205000172”
10. Salary will start from Rs.4,500/- onwards and below is the chart for salary and
commission.
Salary & Commission Structure

Salary Commission
Rs. 4,500 Rs. 800
Rs. 5,000 Rs. 1000
Rs. 6,000 Rs. 1,500
Rs. 7,000 Rs. 1,500

JOB SPECIFICATION & LEGAL STATUS OF THE WORKER

11. Before employing a person from CARE the nature of domestic work for which a worker
is needed should be mentioned very clearly in the Contract Form. Making a worker do
work apart from that specified in the Contract Form is against CARE’s rules and
regulations.
12. CARE’s legal status vis-à-vis the worker is that of a placement agency. Accordingly, no
worker is an employee of CARE.
13. If the same client’s requirement is Japa and New born attendant (after Japa) then the
enrollment will be separate. ( Rs.3,500/- for Japa and Rs.3,500/- for new born baby
attendant)
14. If any client refuses to pay our commission for replacement purpose, then our service
would be terminated permanently.
15. If any client has a webcam connection then they can talk directly as well as view
physical condition from our webcam end. This process will easily assist the client to
select the housemaid.
 CLIENT’S SAFETY

16. Whilst reasonable checks are made based on worker’s ration card/local councilor’s
letter, it is not practically possible for CARE to guarantee that the worker is either
medically fit in all respect nor that the worker will not commit any misdeed, including
theft, at the client’s premises. CARE can therefore not be responsible for any misdeed
including theft alleged to have been committed by the worker at the client’s premises
and accordingly cannot compensate the client in any manner whatsoever. Accordingly,
any police diary/FIR etc should be lodged by the client directly against the worker.
17. Accordingly, in the client’s own interest, we advise the following:

v That the client verifies the worker’s antecedents by requesting CARE to

provide Xerox copies of the worker’s ration card/local councilor’s letter and
photograph. Additionally, the client may at his/her own cost conduct a police
verification of the worker or take such other measures to check the worker’s
antecedents as the client deems fit.
v The client should not be careless in allowing easy access to the worker to
valuables, cash etc.
v That the client conducts necessary medical tests on the worker. If the cost of
these tests is within Rs.500/-, then the client should at first pay and thereafter
recover it from the monthly amount payable on the worker’s behalf to CARE.
The amount in excess of Rs.500/- will have to be borne by the client. However,
if the said medical tests are conducted prior to employing the worker and the
said worker is not employed, then the entire amount will have to be borne by
the client.
v Whilst the worker is in the employment of the client, if any costly or other
possession of the client is alleged to have been damaged or stolen by the
worker or the is alleged to have committed any misdeed then the client shall
have to inform the local branch of CARE immediately so that, after verification
of the client’s claim, CARE can try and recover the value of the damage from
the amount due, if any, to the worker. However, the client’s damage claim
shall be limited to the amount due, if any, to the worker.
v Prior to the departure of the worker from the client’s premises on leave or for
whatever reason, the client should thoroughly search and his/her belongings.
Accordingly, damage claims of anything missing shall not be entertained after
departure of the worker from the client’s premises.

WORKER’S SAFETY

18. If the worker leaves the client’s residence without prior intimation or permission, the
client is bound to inform the police and CARE immediately.
19. Irrespective of misdeed of the worker, the client can’t send him/her out of the house
without informing CARE’s local office. If CARE’s office staff can’t come to take the
worker back then the client is duty bound to allow the worker to stay till a CARE staff
goes to take him/her.
20. After it has been decided to employ a worker, the client shall have to pick up the
worker either from the local office of CARE or from the railway station, as the case
may be. After the worker is discharged from employment or when the worker is
proceeding on leave, the client shall have to ensure that the worker is returned to the
local office of CARE or safely put in to the correct train, as the case may be. Only in
special circumstances will CARE’s office staff take the worker or bring him/her back
to/from the client’s house, provided the client pays the transportation cost.
21. Whilst in the employment of the client, if the worker suffers from any health problem,
then the client has to pay for preliminary treatment. However, in case of a major
illness, CARE shall help the client to send to worker back home. In case of an accident
 resulting in injury to the worker while working for the client, the client shall pay the
entire cost of treatment.
22. Personal Items of maid to be supplied by client e.g. Oil, Soap, Toothpaste etc.

REPLACEMTNT OF WORKER, WORKER’S TENURE & AUTHORITY TO SIGN

23. If the client is dissatisfied with the worker’s performance, replacement shall be
provided, for which CARE may take some time. A worker should normally work for 6
months’ at a stretch without taking leave. Before getting replacement, client bound to
make / clear of the previous Aayah.
24. After worker finishes tenure of 6 months in the client’s house and the client wishes to
have him/her back for 6 months more then the client shall have to pay for the return
train ticket from Kolkata.
25. In the absence of the proprietor of CARE the head of the local branch shall have the
authority to sign in lieu of the proprietor.
26. You are eligible for 3 replacements within 1 year of contract.
27. If you are not satisfied with maid servant or he/she is not willing to work for any
reason, no need to force him / her to work. You just drop him / her in our office and
pay the salary up to date. Further, if you want we make arrangement for other servant.

For CARE Accepted the above terms & conditions

Signature of in charge
Date: (Signature of Client) Date: