MEETING I

Definition of Business English And Communication

 Definition of Business English is a specialized part of English language teaching and

learning that focuses on elements of english partaining to commerce, trade, business
relations, professional settings, and international language standardization.
While this definition provides an overview of business English as a concept, a few
examples will be helpful to see how it might be differentiated from other broad
concepts, like “conversational English”.

 How Is It Used ?
Business English can be used in a wide range of settings and formarts. It’s best
distinguished from other forms of English by the environment and way in which it is
used.
Here are a few examples of when it might be used:
 Business or Internatioal Meetings
This might include meetings within a business, meetings between a business
and its clients, or even international and diplomatic meeting
 Professional Settings
While this is rather broad, it can refer to any environment in which
proffesional language is expected.
 Negotiations
When two parties want to reach a contractual agreement, business English is
the most common language to facilitate the negotiation.
 Business Presentations
If an individual or group needs to present information to their colleagues,
clients, or a another business, they will likely present in business English.
 Business Letter, Memos, or Other Documentation
Since English is the international language of business, most business letters (
especially to and from businesses in an English-speaking country) use this
from of English.

 Definition Of Business Communitation is as a system that is responsible to affect

change throughout the whole organization. There are element business
communication is Sender, Business information, Receiver, Feedback.

 Types of Business Communication

 There are 4 main types of business communication in any organization or business
 Internal Business Communication
Internal Business Communication is communication that occurs within the
members of the organization.This communication includes both formal and
informal
 Horizontal/ Lateral Business Communication
Lateral or Horizontal communication is related to commmunication among
co-workers.
 External Business Communitation
Communication with people who are external to the organization is known as
external business communication.

 Importance of Bussiness Communication

Importance of business communication in an organication can be seen in the below
points:
 Helps in increasing productivity
 Helps in increasing customers
 Enhances business partnerships
 Facilitates innovation on business
 Imformation exchange
 Preparation of plans and policies
 Execution or Implementation of plans ang policies
 Boost the efficiency of employees
 Goals achievement
 Helps i solving problems or issues.

Business English and Comunication is skill that we have to use in workplace. This
communication usually such as presentation, meeting, negotiation, etc. In this section, we
learn about public speaking actually. In the business, we have to good communication. There
are skills :

1. Listening, this is most important thing in communication

2. Straight talking
3. Emotion control,
4. Non verbal communication.
 Communication skills are important to market and promote the business. The benefit
of communication in business are, trust building, improve productivity, promote team
building and create better relationship.

Communication in business have some types, there are:

1. Verbal, that we talk each other, there are listener and speaker,
2. Nonverbal, that in which you observe a person and infer meaning,
3. Written, that you write some message to inform something.

There are three basic functions of business communication are to inform, persuade,
and promote goodwill.