Key Account Manager - Vietnam

ABOUT HYPERVERGE
Hyper /ˈhʌɪpə/, Beyond, above, above normal
Verge /vəːdʒ/, To be on the edge or margin; border
HyperVerge is a collective idea of those who dare to push the limits of their capabilities to
deliver powerful, cutting edge technology & products that can revolutionize and transform the
way of living.
At HyperVerge, we build and provide AI models for real time image and video analysis with an
accuracy of 99.5% and are optimized for deployments in low bandwidth environments.
Deep-learning networks built by HyperVerge are powering applications for large enterprise
clients in Financial Services, Telecom, Energy, Security, and Defense.
We help companies solve critical business problems with an AI engine that is tested-at-scale and
have marquee brands like FeCredit, MoMo, Grab, SmartPay, BeGroup, CIMB, cash24, etc as our
clients.

MISSION

As part of our rapid growth plan, we are looking for dynamic and ambitious Key Account
Managers (KAMs) to sustain and expand relationships with our strategic accounts. This role
involves spending significant time at the client site to learn about the client’s business problem,
managing relationships with CXOs and other key stakeholders in the process, getting the
necessary approvals from various departments and delivering the promised business impact
using our product. The incumbent will be responsible for growing the annual recurring revenue
from our key-accounts by at least $1 M USD.

OUTCOMES EXPECTED – FIRST YEAR

Goals

● Developing a deep understanding of HyperVerge technology and products within the

first month
● Scaling the Monthly Recurring Revenue (MRR) in every account as per the given quota
every 6 months
Responsibilities

Taking complete ownership of 3-5 assigned key accounts by

● Proactively discovering and understanding valuable and critical client problems

● Creating business plans for the identified opportunities pertaining to value, scalability,
potential solutions
● Working with internal product teams to create and demonstrate solution proposals for
business impact
● Working with clients to conduct relevant tests pertaining to accuracy, on-field, business
impact estimation
● Driving the deal to closure through active sales including commercial negotiations, legal
contracts
● Building relationships by addressing consumer concerns and offering valuable responses
to their queries
● Creating comprehensive stakeholder maps for all key accounts by defining objectives of
each partnership
● Cultivate relationships with executive level decision-makers
● Strive to become a trusted advisor and partner at all your accounts
● Ensure due receivables are on time consistently

Personal Competence Building

● Focus on personal competence building across all stages of account management

● Develop teams of ‘A-players’ that operate independently to deliver high performance in
geographies
● Find 2 excellent mentors in a period of 6 months for advice on scaling, product, sales
● Share and build a best-practices knowledge base to share with current and future team
members

PREREQUISITES

● Prior experience in managing a major account (ACV of $250K) or territory sales

● Proven track record of over-achieving quota
● Experience working closely with C-level / SVP-level executives
● Excellent written and verbal communication skills
● Strong comfort in MS Office suite
Good to have

● Comprehensive understanding of operations and problems in the financial services

industry
● Deep know-how of business processes, customer journeys and client pain-points in the
financial sector
● Product thinking to resolve the customer pain points
● Proficiency in financial analysis

COMPETENCIES

Means business

● Structurally understands clearly what it takes to generate New Revenue

● Is energised by difficult situations, conversations, negotiations, conflicts, rejections
● Competitive and goal-oriented

Mapping Stakeholders and Building Relationship

● Has the ability to identify and map critical stakeholders within key accounts
● Has the ability to become an indispensable part of the structure of the strategic
account’s organisation
● Has superior influencing skills and enormous energy levels

Domain Knowledge and Network

● Good track record of account management or territory sales to the Financial Services
industry
● Knows decision makers and has a working relationship across organisations in the
industry
● In-depth understanding of one or more - lending, insurance, securities, credit cards,
mutual funds

Analytical and Problem-Solving Skills

● High grasping power to understand and absorb qualitative or quantitative data and draw
deep insights
● Strong attention to detail

Learning
 ● Intellectual curiosity - loves to ask questions and is genuinely interested in learning the
client's needs
● Enthusiastic and experiential about learning and trying new approaches, innovative
practices, ideas
● Does not carry around a big ego and ready to collaboratively learn with the team
● Is not interested in being a great corporate citizen trying to make everyone happy

BENEFITS
● Competitive Salary
● Macbook laptop
● Flexible working hours
● Leaves
○ 18 days annual leave
○ 8 days sick leave
● Yearly Bonus
○ Based on company performance
● Medical Insurance
○ For employee and family
○ Annual health checkups
○ Cover from day 1 of employment
● Learning Allowance
○ We promote a culture of constant learning
● Fitness & Health Allowance
● Performance Evaluation is once per year, for following purposes:​
○ Performance Bonus​
○ Salary increment
○ Career path development
● Open Culture
○ Flat hierarchy
○ Approachable management & colleagues
○ Weekly Team Meetings with all employees
○ Quarterly Town Hall Meetings
● Client Budget
○ Gifting
○ Relationship building - Coffee, tea, lunch, dinner, etc
● International Working Environment