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Deloitte Cura HC Trends 2020 Beyond Reskilling
Deloitte Cura HC Trends 2020 Beyond Reskilling
Enterprise at Work
Beyond reskilling: investing in resilience for uncertain futures
22nd June 2020
A D E C A D E O F H U M A N C A P I TA L T R E N D S
Before launching into the 2020 trend, we reflect on the forces that have shaped the world of work, particularly around evolving HR.
2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Leading the
Leading in The new Rewriting The social
Engaging the The rise of social
HC Trends Revolution/ Leap Resetting the organisation: the rules for enterprise
21st-century the social enterprise:
Report evolution ahead horizons new world Different by the digital at work: Paradox as
workforce enterprise Reinvent with a
of work design age a path forward
human focus
HR in the cloud/
Reskilled HR
COOs for HR / Transforming HR: New
Clouds in team/ A memo to HR:
Employer health HR/Boards Reinventing mandate/ HR cloud:
Evolving HR the Global and Digital HR Expand focus and
care reform / changing the HR Digital HR: A launch pad
forecast local HR/ extend influence
Emerging HR game revolution
Race to cloud
markets
Low productivity
Exponential
Explosion of data change
Network
Cloud
of teams
F I N A L C H A P T E R : A Memo to HR
Copyright © 2020 Deloitte Development LLC. All rights reserved. TBD 5
2020 Deloitte Global Human Capital Trends
Introducing our speakers
Beyond reskilling: investing in resilience for uncertain futures
74%
of organisations say
Y E T O N LY
10%
Say they are very ready to address this
trend.
Organisations
73% of respondents 43%
73%
identified organisations as Individuals
the entity in society primarily 54%
responsible for workforce Educational institutions
development 19%
Governments
10%
Professional associations/unions
8%
Source: Deloitte Global Human Capital Trends survey,2020. Deloitte Insights deloitte.com/insights
BEYOND RESKILLING
59% AND
of survey respondents said O N LY
They need additional information to
understand the readiness of their
workforce to meet new demands.
17%
of our survey
respondents believed
that their organisation
38% could to a great
extend anticipate the
That identifying workforce development skills their
needs and priorities is their greatest organisations will
barrier to workforce development. need in three years.
Copyright © 2020 Deloitte Development LLC. All rights reserved. TBD 11
2020 Deloitte Global Human Capital Trends
BEYOND RESKILLING
84%
of survey respondents agreed
Y E T O N LY
16%
Expect their organisation to make a
significant investment increase in this Which raises the question:
area over the next three years.
How can organisations increase their own resilience
and their workers’ resilience in the face of constant
change?
Copyright © 2020 Deloitte Development LLC. All rights reserved. TBD 12
2020 Deloitte Global Human Capital Trends
Reframing the problem
Focus on building worker and organisational resilience, equipping workers with tools and strategies to
adapt to a range of uncertain futures in addition to reskilling them for near-term needs.
Five shifts that can help Organisations Build resilience
F RO M TO
Focusing on formal training and traditional education methods Supporting learning in the flow of work
Preparing the workforce with an eye toward what benefits both the
Preparing the workforce with an internal focus
organisation and society
Source: Deloitte Global Human Capital Trends survey,2020. Deloitte Insights deloitte.com/insights
Example: Jade Software
Our challenge
Strategy Capability
Our
solution
Our learnings
• Fixed Academy days at Jade
• Only one project with multiple
workstreams
• Dedicated leadership support
• Limited spaces
• T-Shirts…because why not?
Example: Deloitte
Cura
2020
Current Deloitte Professionals’ Experience
Currently our professionals sift through numerous content sources or tools to actively search
for relevant information and upskill to meet client needs in today’s rapidly changing
environment.
22
Cura – For all Deloitte Professionals
Benefits of Cura
• Cura offers continuous learning opportunities to build your strengths and
upskill.
• Cura enables you to create and share content and collaborate with teams,
which builds your personal brand within your area of specialty.
• Cura allows you to integrate learning into the flow of your every day lives by
providing on demand, quickly consumable content.
Employee Attributes
Personal Preferences
PERSONALIZED
Collaboration Networks Artificial intelligence will contextualize content to
External Content provide you with smart recommendations enabling you
Machine Learning to cut through information saturation
CONTINUOUSLY RENEWED
Curating internal and external content
together will prepare you for rapidly
USER changing markets
Content In
EXPERIENCE
26
Management Academy
• Introduction to Leadership
• Team Leader
• Supervisory Management
• Management Development
• Management Accelerated
27
Leadership Academy
• Executive Development
Programme
• Advanced Leadership
Programme
28
Who?
• Supermarket employees
• Foodstuffs employees
• Supplier employees
29
‹#›
How?
• Needs Analysis
• Connecting our programmes through vision and values
• Evaluation – At the time of learning, change of behaviour, transfer into
workplace
• Ongoing review of academy programmes
• Self-identified learning, manager recommended, GM recommended
30
‹#›
Outcomes
• Building leaders, leadership breadth
• Building relationships and connecting with
colleagues
• Skills, retention, resilience
• Creating owners
• Connecting into our communities – Owner
Operator
• Leaders of our Co-Operative
31
‹#›
Future
Possibilities
Online, face-to-face,
blended – What works
best?
Qualifications
32
Questions?
Accessing the HC Trends Report & Webinar Material
Where you can find out more
To access the recordings and materials of HC Trends webinars, and sign up for future webinars, please visit our
website here.
Upcoming webinars
Take a closer look at the trends with Deloitte experts and guests in our webinar series.
UP NEXT:
AND BEYOND:
Webinar 5 | Knowledge management: Creating context for a connected world | Wednesday 8th July, 9:00 – 10:0am
Webinar 6 | Designing work for wellbeing: living and performing at your best | Wednesday 15th July, 9:00 – 10:0am