PDF generated on: Wed, Apr 06, 2011

Volvo Subsidiary UD Trucks opens

strategic Regional Distribution Centre
for parts and services in Jafza

Partnership with Volvo Group Middle East aims to serve 7 countries in a major expansion of operations
in Middle East

DUBAI, United Arab Emirates, April 6, 2011:- In a strategically important step forward, UD Trucks
Corporation, a fully owned company of the Swedish Group AB Volvo, announced today (April 6) that it
has teamed up with Volvo Group Middle East (VGME) to expand its parts distribution and after-sales
operations across the region.

Under an agreement signed in Jebel Ali, VGME, a subsidiary of Volvo Parts Corporation, the world's
leading providers of commercial transport solution, will provide facilities for a Regional Parts Distribution
Center, a Regional Competence Development Center and a Regional UD Trucks Middle East office, all at
Jebel Ali Free Zone.

UD Trucks plans to reach out to no less than seven countries from its new base: the UAE, Saudi Arabia,
Qatar, Kuwait, Oman, Jordan and Lebanon. It is designed to provide the best solutions in products and
services to the markets and reinforce UD Trucks' support supply lines across the Middle East.

Claes Svedberg, SeniorVice President, UD Trucks, said:

"Our strengthened presence in the Middle East will deliver measurable benefits to customers including,
improved order-to-delivery lead times, improved parts availability and better back-order recovery, all of
which translates into enhanced customer support. At UD Trucks we believe that getting closer to the
customer will allow us to be even more professional, passionate and dependable as a service provider."

The partnership opens the door for UD Trucks to keep a regular stock of some 6800 service parts and an
inventory valued at AED 8 million in the Middle East, drastically reducing supply lead time and
delivering quick repairs for customers. The new Regional Competence Development Center will also
provide after-sales training for downstream stakeholders.

Gen Yoshida, General Manager-Product Management, UD Trucks, said:

"We target 90 per cent of parts availability from the Regional Parts Distribution Center in order to shorten
delivery lead time to our partners from 1-2 months to 5-8 days. Moreover, our partners will be able to
enjoy communication as well as training facilities in local language, local time, local calendar, and local
ways of working. This is part of our strategy to reach out to our clients in a manner that suits them best."

-Ends-
© Press Release 2011
Article originally published by Press Release 06-Apr-11

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