AMIS Requirement 2

Questions:

1.How does a search engine help Mr. Bibit to do a better job in customer service?
ANSWER: The search engine helps customers find the goods they want faster, and can easily
pay for them; It also launched a fast payment service, which can make payment more
convenient and fast; It provides the function to follow up the order progress at any time and
change the delivery time and address conveniently, making it more convenient for
customers.

2. Does its existing legacy system help Mr Bibit.com accomplish its goal in promoting its
online business? Can any of the emerging technologies be used to further improve the
situation?Explain your answer.
ANSWER: Online application makes it easier for customers to find specific products; The
website also launched some high profit brands to attract more customers; Online and offline
physical stores are combined. Even if you buy something online, you can return it from any
offline physical store, so that customers can shop online without any worries; There is also a
powerful logistics service, which can deliver the goods to your home in a very short time.
This is better done in Chinese takeout. You can send the medicine or the dishes you want or
daily necessities to your home in dozens of minutes.

3. 3.What kind of information technologies can be used to help Mr. Bibitto promote its
business to accomplish its business strategies?
ANSWER: I think the network and information can help him promote his business. This is an
information age. Through the collection of information or the calculation of big data, we can
calculate the customer's preferences and put the goods more suitable for the customer on
the home page of the customer's browsing web page. For example, I often buy daily
necessities. When I open Taobao or other supermarket software, these frequently purchased
goods will be presented on the home page first, so it is very convenient for me to place an
order. On the other hand, no matter in which country or region, it has entered the network
era. Online shopping is a trend and deeply loved by consumers. Therefore, to develop online
shopping and optimize online shopping has become a trend to seize the market in the future.
How to do online shopping well has become a challenging problem. How to do better than
others is worth pondering.