Download as docx, pdf, or txt
Download as docx, pdf, or txt
You are on page 1of 3

 

Formal Semi-formal Informal

Opening Dear Sir or Madam, Dear <first name>, Hello <first name>,

Dear Mr./Ms. <last name>, Dear Mr./Ms. <last name>, Dear <first name>,

First Contact I am writing to I am writing to I would like to

· enquire about… · ask… · find about…

· make a reservation… · confirm about… · share with…

· apply for the position of… · let you know… · tell you…

· confirm my booking… This is to invite you to join I was wondering if you


us for… could…
· ask for further information about
…   Would you mind…?

· inform you about… Do you think you could


…?
· complain about
 
I am writing regarding the sale of

Referring to With reference to our telephone Thank you for your letter Received your message
previous contact conversation… (dated) (dated)

Giving good news I am delighted to inform you that… I have some great news Great news!
about…
I was glad to hear that…
I was incredibly happy to
You will be pleased to learn that … learn that…

I was thrilled to find out


that…

Giving bad news I am afraid it would not be possible I regret to inform that… Sorry, but…
to …
I am sorry about… I am afraid I have some
Unfortunately, we are unable to … sad news.

After careful consideration we have


decided (not) to …

Making an offer If you wish, I would be happy to… Would you like me to…? Shall I…

Our company would be pleased to Would you like us to…?



We would be happy to …

We are quite willing to …

Making a request I would be grateful if you… Would you please send I am interested in
me…? (obtaining / receiving) …
We would appreciate it if you
would … I would appreciate your Could you…?
immediate attention…
In addition, I would like to receive Please, can you…?

It would be helpful if you…

Refusing an I am afraid I may not be… I will not be able to I cannot attend because…
invitation come…

Apologizing I would like to apologize for… I am sorry for/about… Sorry, but…

I would like to apologize for… Please forgive me for… Apologies, but I am sure
you will understand…
Please accept my apologies.  

Please accept my sincere apologies.

Complaining I/We regret to inform you that our I am writing to express my I am not happy about…
order is overdue… dissatisfaction with…
…was very disappointing.
I would like to query the transport I am writing to express my
charges which seem unusually annoyance with…
high…

Closing Remarks If you have any further questions, If you have any questions, Call/Mail me in case
please do not hesitate to contact contact… needed…
me…
If you require more
If I can be of any further assistance,
information …

For further details …

Referring to I look forward to hearing from Looking forward to See you soon…
future contact you… hearing from you

I would appreciate a reply…

An early reply would be


appreciated.

Thanking I cannot thank you enough. Thanking you. Thanks.

No words can express my gratitude. Thanking you in advance. Thank you.

I am extremely grateful for… Thank you very much.

I very much appreciate your…  

Attachments Please find attached… I am attaching… Attached is…

Sign off Yours sincerely, Yours sincerely, Regards,

Yours faithfully Kind regards, Love,

Typical phrases in formal, informal


and semi-formal letters on IELTS
Writing

You might also like