Professional Documents
Culture Documents
Vocab To Task 1
Vocab To Task 1
Opening Dear Sir or Madam, Dear <first name>, Hello <first name>,
Dear Mr./Ms. <last name>, Dear Mr./Ms. <last name>, Dear <first name>,
· apply for the position of… · let you know… · tell you…
Referring to With reference to our telephone Thank you for your letter Received your message
previous contact conversation… (dated) (dated)
Giving good news I am delighted to inform you that… I have some great news Great news!
about…
I was glad to hear that…
I was incredibly happy to
You will be pleased to learn that … learn that…
Giving bad news I am afraid it would not be possible I regret to inform that… Sorry, but…
to …
I am sorry about… I am afraid I have some
Unfortunately, we are unable to … sad news.
Making an offer If you wish, I would be happy to… Would you like me to…? Shall I…
Making a request I would be grateful if you… Would you please send I am interested in
me…? (obtaining / receiving) …
We would appreciate it if you
would … I would appreciate your Could you…?
immediate attention…
In addition, I would like to receive Please, can you…?
…
Refusing an I am afraid I may not be… I will not be able to I cannot attend because…
invitation come…
I would like to apologize for… Please forgive me for… Apologies, but I am sure
you will understand…
Please accept my apologies.
Complaining I/We regret to inform you that our I am writing to express my I am not happy about…
order is overdue… dissatisfaction with…
…was very disappointing.
I would like to query the transport I am writing to express my
charges which seem unusually annoyance with…
high…
Closing Remarks If you have any further questions, If you have any questions, Call/Mail me in case
please do not hesitate to contact contact… needed…
me…
If you require more
If I can be of any further assistance,
information …
Referring to I look forward to hearing from Looking forward to See you soon…
future contact you… hearing from you