1.

2 Company Profile
PT Telkom Indonesia (Persero) Tbk. (Telkom) is a state-owned information and
communications technology enterprise and telecommunications network in Indonesia. The
Government of Indonesia is the majority shareholder with 52.09 percent shares while the
remaining 47.91 percent shares belong to public shareholders. Telkom’s shares are traded
on the Indonesian Stock Exchange (IDX) where it is listed as “TLKM” and on the New
York Stock Exchange (NYSE), which lists it as “TLK”.
As it transforms to become a digital telecommunication company, Telkom Group
implements a customer-oriented business and company operational strategy. The
transformation aims to trim down Telkom Group’s organization to be leaner and more agile
in adapting the fast-changing nature of telecommunications industry. The new organization
is expected to be able to improve efficiency and be more effective in producing a quality
customer experience.
Telkom Group’s activities grow and change in accordance to the development of
new technology, information and digitalization, but still within the corridor of
telecommunications and information technology. This is evident in the newly developed
business lines, which complements the company’s existing legacy business.
Telkom now categorize its portfolio into 3 Digital Business Domain:
1. Digital Connectivity: Fiber to the x (FTTx), 5G, Software Defined
Networking (SDN)/ Network Function Virtualization (NFV)/ Satellite.
2. Digital Platform: Data Center, Cloud, Internet of Things (IoT), Big Data/
Artificial Intelligence (AI), Cybersecurity.
3. Digital Services: Enterprise, Consumer.

1.2.1. History of Telkom Group

 Strengthening National Telecommunications Access, Develop
Indonesia’s Digital Society
Throughout its history, Telkom has gone through various business
dynamics and transformative phases, such as the invention of telephone,
changes in the origin company’s structure that led to the establishment of
Telkom, the growth of cellular technology, development of the digital era
and international business expansion as well as the company’s
transformation to become a digital telecommunications company.

 1882 – The Invention of Telephone

In 1882, the invention of telephone challenged the postal and telegraphic services, which had been
in use from 1856 and gradually users were shifting to use this new invention. At that time, there
were private companies that operated telephone business and with more players in the industry, it
prompted the industry’s growth even further: by 1892 telephone was used for