WESLEY D.

JACKSON Home: 614-524-1455

8089 Meadowmoore Blvd Pickerington Oh E-mail: Ley2785@yahoo.com Cell: 614-531-9399

Project Management Professional (PMP) Certified

IT Risk Mgt. & Compliance - Cyber Security– Information Technology – Infrastructure – App/Dev
 Results-driven professional with over 20 plus years of experience within project management,
IT risk management & compliance, cyber security, information technology, infrastructure and
telecommunications. Experience includes project managing thousands of projects for hundreds
of customers (e.g., State and local government, utilities, banking, telecom, and IT) within
industries that encompassed new and/or complex projects or technologies and typically long-
term and high value. Extensive background in coordinating, integrating, and managing
multiple internal business units as well external resources. Widespread knowledge with
managing multiple projects and completing deliverables within the agreed upon timelines and
within budget. Proficient with the PPM tools ServiceNow and Clarity, as well as Workday,
(WRM) Work Request Management, Oversite, IFET, GREDL, Folder as a Service, Primavera
P6, Microsoft Office. Microsoft Project and Office 365.

Strong project management and IT experience in some of the following areas:

 Information Systems Management  Cyber Security Project Management

 Infrastructure Project Management  Agile and Waterfall Project Management
 Data and Call Center Project Management  IT Risk Mgt. & Compliance
 Virtual and Cloud Project Management  Construction Project Management
 App/Dev Project Management  Enterprise Network Project Management

Professional Experience

IT Project Manager for NiSource Columbus, Ohio 04/2020 –

09/2021

Employed by NiSource, assigned to the Cyber Security and Risk Management Compliance
organization

Lead IT Project Manager for NIST Cybersecurity Framework (CSF) Assessment project

Scope of work incorporates project managing internal team and external IT Consultant Company
“KPMG Inc.” to perform an assessment of Nisource’s cybersecurity maturity inclusive of Company’s
IT Security Operations Center, IT Security, IT Governance, Risk and Compliance, Cybersecurity
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Awareness, IT Portfolio Management and Identity and Access Management. Purpose of project is to
access the maturity of Company’s processes and procedures as they align to the NIST Cybersecurity
Framework core functions, categories, and ID’s

Lead IT Project Manager for Dynamic Screens for RCA project

Scope of work encompasses project managing Operations Technology (OT) App/Dev team to code
and create new dynamic screen processes. Currently, end users have multiple monitors that display
various screens, documents, tables, and forms on specific monitors. The App/Dev team is tasked to
code and create a process that allows all end user information to be displayed dynamically on to one
screen

Lead IT Project Manager for the Security Information & Event Management (SIEM) and
Security Orchestration Automation & Response (SOAR) project.

Scope of work for (SIEM) consisted of the installation and configuration of IT security software,
hardware and solutions to support and house security incidents for rapid response and enhanced
observability. This allows Nisource IT security to monitor visualize ongoing security threats present in
the NiSource enterprise environment

Scope of work entailed implementation of UEBA, Yubikey, Duo, Gitbook, Github, slack security
technologies, enhancing the usability and effectiveness of the (SOAR) solution through the addition of
a documentation and script repository as well as a secure access and authentication mechanism

Lead IT Project Manager for Incident Response Program Technologies (IR) and Forensics
project.

Scope of work consisted of deployment of Forensics and Incident Response Technologies which
assisted with security incident analysis, forensics recovery, data collection and warehousing,
workflow, and analytics

Assistant Project Manager for Identity Access Management (IAM) project.

Scope of work involved working with SailPoint, Ping, AccessIT, CyberArk, Lotus Notes ID Vault and
tasked with project managing authentication, authorization, access control, single sign in and Active
Directory (AD)

Lead IT Project Manager for the Security Information & Event Management (SIEM) and
Security Orchestration Automation & Response (SOAR), Traffic Access Points (TAP) project

Scope of work comprised of detecting cybersecurity events, a core NIST framework function for
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improving Critical Infrastructure cybersecurity. This project’s completion helped deploy network
traffic monitoring taps at key points within the NiSource network to enhance the security teams’
ability to detect threats

Lead IT Project Manager for the NextGen Firewall Enhancement project

Scope of work entailed data center migration, firewall replacement/upgrades, training, host base
solutions, automation, and workflows and included research, selection, and implementation for not
only large firewalls but host-based protections and gap coverage. Recommended host-based solutions
would need to provide security to a remote workforce that would not traverse firewalls

Lead IT Project Manager for the Supervisory Control and Data Acquisition (SCADA) project

Scope of work consisted of designing and implementing a centralized automation system to monitor
and control NiSource’s enterprise network spanning multiple states. Install and configure the
following components. Human Machine Interface (HMI), Supervisory System, Remote Terminal
Units (RTUs), Programmable Logic Controllers (PLCs) and Communication Infrastructures.
Implement VPN/remote access for data analytics, rapid response to perform maintenance/service and
to mitigate down time

Nisource PM job description includes some of the following:

 Define project scope, goals and deliverables that support business goals in collaboration with
senior management and stakeholders
 Develops and manages cross-functional IT projects, infrastructure initiatives and data center
migration

 Estimates, plans, schedules, and tracks project timelines, milestones, financials and deliverables
using appropriate tools

 Manages project budget and financials (e.g., forecasting vs. actuals)

 Incident and Escalation Management, problem solving and driving down time to resolution on
service impacting events. Proactively own high severity escalations

 Liaises and negotiates with contractors and external suppliers to clearly communicate technical
issues, and seeks economies of scale

 Proactively identifies and communicates risks to project development and schedule

 Work within Change Management and PMO daily duties

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IT Consultant - Project Manager, Franklin County Children Services (FCCS) 08/2019 –

11/2019

Employed by Rose International, assigned to Franklin County Children Services (FCCS) Information
Technology Department as a contractor. Lead Project Manager for FCCS’s Microsoft Active
Directory Migration Project and Lead Project Manager for FCCS’s Transfer of Internet to Ohio
Department of Job and Family Services (ODJFS) Project

Scope of work for FCCS’s Microsoft Active Directory Migration project consisted of migrating
FCCS’s, cyber security, IAM, applications, email services, voice, network and data services for
thousands of phones, desktop PC’s, Cisco switches, servers, firewalls, virtual machines, and other
devices from Franklin County’s Data Center (FCDC) to the State of Ohio’s Computer Center (SOCC)

PM job description included some of the following:

 Lead Project Manager for FCCS and worked directly with the State of Ohio Department of
Administrative Services (DAS), Office of Information Technology (OIT), and Ohio
Department of Jobs and Family Services (ODJFS) multi-functional teams (Enterprise Network
resources, Infrastructure resources, Managers, Engineers, Technicians and Support Staff) as
well as contractors and vendors (team sizes range from 25 to 50 members)
 Managed Server Engineers, Infrastructure resources and support staff to map out scope
definitions, functional and design requirements, current and future IP addressing, AD server
and group policies
 Administered the entire lifecycle of the project from the initiation and planning phases through
project closure
 Project managed the decoupling of FCCS’s Active Directory child domain from their Franklin
County Data Center to the State of Ohio’s “MSDS” domain located in their State of Ohio
Computer Center. Task was accomplished by moving FCCS’s Active Directory Objects
example (computers, users, printers, and groups) from FCCS’s child domain to the State of
Ohio’s MSDS domain
 Project managed data center migrations, server migrations, worked with server and network
engineers, database admins and network resources to set up a process to migrate objects, user
accounts and services by hardware and software methods for ex: VMware. And by creating a
migration schedule as well as pre- and post-migration testing and user acceptance testing

Scope of work for FCCS’s Transfer of Internet to ODJFS Project entailed the migration of all FCCS’s
existing users, voice, data lines, network equipment and application servers from their FCDC to
ODJFS’s enterprise and network infrastructure. This in turn provided higher voice and data bandwidth
and a fully redundant enterprise network

 Project managed the conversion of FCCS’s six office locations voice and data network from a
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hub and spoke network which is a non-redundant network to a fully redundant network by
migrating all six sites separately onto ODJFS network located at the State of Ohio SOCC and
increasing the bandwidth speed from 100 Meg to Gigabit speed
 Administered the entire lifecycle of the project from the initiation and planning phases through
project closure
 Responsible for overseeing Engineering, Technical, Networking, and other resources (team
size ranges from 25 to 50 members) during analysis, design, installation, testing and
implementation of FCCS’s large-scale complex network system

Project Manager for (JPMC) JP Morgan Chase Columbus, Ohio 08/2018 – 11/2018

Employed by eXcell, assigned to JPMC as a contractor. Project managed JPMC’s West Region
Audio/Video Telepresence and Work Force Technology Systems projects

PM job description included some of the following:

 Lead PM for JPMC’s West Region (AV-TP) AV Telepresence Project. Project managed
the installation of various types of AV - TP systems (e.g., digital interactive projects, large
screen monitors and audio equipment in conference rooms, training centers, auditoriums, and
banking centers for video conferencing) from planning phase through project closure
 Facilitated project teams consisting of Global Real Estate, GMS engineers, and Corporate
network engineers to design and install digital interactive and AV-TP systems
 Led engineering and facility resources to secure construction and building permits
 Created high-level project cost estimates based off labor, material, equipment, manhours, and
change management and presented to Global Real Estate for them to secure approval/denial in
moving forward with the project
 Synchronized business analysis, resource management, and project financials (e.g., work
orders, purchase orders, accounts payable/receivable, vendor time and cost management)
 Lead PM for JPMC’s (WTS) Workforce Technology Systems Project. Project managed
infrastructure facilities, the data and call center, (MER) main equipment rooms, and (TR)
telecom rooms across the country
 Project managed all layer 1 transport (copper, cat 5/6 and fiber) and layer 3 (Cisco switches,
routers, servers, and firewalls). Coordinated installation, management, and maintenance of
horizontal and backbone cabling, as well as creation and design of infrastructure scope of
work, and addressed power requirements and various remediations within those locations
 Oversaw organization of managers, engineers, technicians, and other internal/external
resources during and after business hours who performed data center migrations, structured
cabling, power management, maintenance, and support on various network equipment to
ensure Infrastructure Facilities, Data/Call Centers and MER/TR met all standards, regulations
and were compliant in order to pass JPMC’s strict audits

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AT&T Employment History Columbus, Ohio 05/1993 – 03/2018

Successfully project managed thousands of information technology, cyber security, infrastructure, data
center migrations, ERP Implementation, SDLC, and App/Dev projects as well as personally installed
hundreds of telecoms and data and network equipment as a senior systems technician. AT&T accounts
have included some of the following:

 City, State and Local Government Agencies  Hospitals and Medical Facilities
 Manufacturing  Data and Call Centers
 Insurance Companies  Utility Companies
 Banking and Financial Institutions  Telecom / Mobility Companies

Sr. Technical Project Manager for AT&T Global Project Management 01/2015 – 03/2018

Assigned to the State Farm Insurance Company EN4 AT&T Virtual Private Network (AVPN)
Project.

The scope of work consisted of upgrading 13,400 State Farm Insurance agents, corporate offices, and
data and call centers throughout the United States from T1, T3 to Ethernet AVPN technology

PM job description included some of the following:

 Successfully implemented State Farm EN 4 AVPN network for 13,400 sites, including project
managing Infrastructure Facilities, data and call centers and migrations, ordering/provisioning
of data and network equipment and final test and turn up
 Managed project deliverables and scheduled milestones. Responsible for change management,
risk management and conflict resolution, communication management, IAM and identity
management, vendor management, project completion reports, data analytics, return on
investment and transition to life cycle
 Enterprise networking included overseeing cyber security, engineering, technical, networking
and other internal/external resources (team size ranged from 25 to 75 members) during analysis
and design, installation, IAM and identity management, testing and implementation of large-
scale complex network systems comprising of Managed Enterprise Services, Virtual Desktop
Infrastructure, Cisco switches, routers, firewalls, servers, various databases, storage devices
and Cloud (physical and virtual machines) VOIP, AVPN, MPLS, ASE, ADE, Wifi, wireless
and fiber circuits
 Facilitated network security procedures with adding IAM authentication credentials, Risk
Framework, IP and port assignments to Cisco switches, firewalls, routers, and servers (physical
and virtual machines)
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 Planned, developed, and supported IT systems specifically over new ERP implementations
“Oracle/SAP”
 Assisted AT&T PMO with the measurement and understanding of its Information and
Technology risks and oversaw those risks through Risk Management Framework processes
 Delivered performance metrics (financials, actual vs budgets, weekly reports)
 Fashioned various communication management plans, presentations and reports including
business analysis, change management, resource management, GANTT and PERT charts,
WBS, OBS and RBS charts, status reports, progress measurement and forecasting reports and
project team minute reports. Software used included Microsoft Visio
 Worked with various internal/external construction and engineering teams to move or construct
call/data centers
 Proficient in PICS, GRETA, CANOPI, IOS, PED, EFMS, AOTS and ICORE applications

Sr. Technical Project Manager for AT&T Global Project Management 01/2011 – 12/2014

Assigned to AT&T’s Global Cloud Data Centers.

The scope of work consisted of effectively managing software installations and applications, app/dev,
server migrations, cyber security, installation of infrastructure facilities, disaster recovery systems,
virtual machine/desktop infrastructures VMware, data and call centers, enterprise networks,
mainframes, telecommunication, data, and storage equipment for various customers who leased out
AT&T’s data centers and cloud services throughout the United States and all over the world

PM job description included some of the following:

 Led customers and AT&T resources to ensure projects were delivered on time proactively
managed changes in project scope, identified issues and devised contingency plans
 Managed enterprise networking resources (team size ranged from 20 to 35 members)
responsible for planning, installing, monitoring, troubleshooting, security, and correcting issues
with large scale complex enterprise networks. Examples include cyber security, IAM and
identity management, risk management, virtual desktop infrastructure, VMware, Cisco
switches blade servers, routers, databases, “SAN" storage devices, managed services, managed
enterprise services, cloud (physical and Virtual machines), IASS, PAAS and SAAS, Amazon
Web Services (AWS), Microsoft Azure, Wifi, wireless and VPN
 Managed resources and tasked by utilizing high level complex software and tools to perform
analysis, forecasting and daily project management duties (Clarity PPM, ServiceNow PPM)
 Planned, developed, and supported IT systems specifically over new ERP implementations
(Oracle/SAP)

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 Incident and Escalation Management, problem solving and driving down time to resolution on
service impacting events. Proactively own high severity escalations
 IAM and Software Development Life Cycle (SDLC) responsible for managing various projects
in which customers required specialized software/applications to access and run their apps and
networks. Managed the resources that planned, designed, implemented, and tested the software
and applications (team size ranged from 15 to 20 members)
 Worked with various internal/external construction and engineering teams to construct or move
call/data centers
 Responsible for full accountability of managing concurrent high complexity projects and/or
programs that spanned multiple regions and/or business units
 Managed large project/program budgets and cost reporting. Acted as liaison with the customer,
stakeholders, vendors and AT&T management by providing communication, data analytics and
reporting and status regarding the progress of the project/program
 Identified risks and developed risk assessments and mitigation strategies
 Responsible for detailed planning that included project/program structure and staffing,
estimating, resource allocation, detailed scheduling, change management, quality assurance
testing and governance

Senior Project Program Manager for AT&T Global Project Management 12/2008 –
12/2010

Assigned to the State of Tennessee for two years on their NeTN End – Site Migration Project.

The scope of work consisted of upgrading infrastructure facilities, data and call centers and deploying
LAN/WAN networks that were outdated at over 2,000 State of Tennessee agencies located in 95
Tennessee counties.

PM job description included some of the following:

 Oversaw internal multi-functional teams (enterprise network resources, infrastructure

resources, managers, engineers, technicians, and support staff) as well as contractors and
vendors (team size ranged from 25 to 50 members)
 Responsible for project managing the entire lifecycle of the project
 Coordinated detailed planning, including project/program structure and staffing, estimating,
resource allocation, comprehensive scheduling, critical path analysis, data analytics and
reporting and negotiating project conflicts
 Created, obtained approval for business case financials throughout project lifecycle
 Supported security IT control resources by providing expertise in order to ensure effective
design and implementation
 Provided mentoring and training to junior project managers and team members
 Synchronized efforts with project team to implement, plan, design and build network security
process which entailed the use of authorization credentials, firewalls, routers, and servers
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 Planned, developed, and supported IT systems specifically over new ERP implementations
(Oracle/SAP) and VMware implementations
 IAM, identity management and App/Dev responsible for working with resources to create,
implement and deploy software/applications that allowed customer to access their networks

Senior Project Program Manager for AT&T Global Project Management 06/2006 --
11/2008

Assigned to the State of Ohio for two years on their BMV Phase One Project.

The scope of work for the BMV Phase One Project consisted of converting 1,068 BMV sites in 88
Ohio counties from a frame-relay network to a point-to-point network

PM job description included some of the following:

 Created databases that maintained/stored project documentations and included completed

work/change orders, conversion schedules, circuit information and financial reports
 Assisted with scope verification and customer acceptance of the deliverables by working with
AT&T and State of Ohio personnel during the test verification processes
 Worked with internal/external engineering and facility resources to secure construction and
building permits
 Generated the conversion schedule and gathered the necessary staffing resources
 Created and executed the project plan that would be used to manage this project
 Hosted weekly status meetings with engineers, project team members and senior management
 Incident and Escalation Management, problem solving and driving down time to resolution on
service impacting events. Proactively own high severity escalations

EDUCATION

Master of Information Systems Management

Keller Graduate School of Management, Columbus, Ohio

Bachelor of Science in Information Technology

DeVry Institute of Technology, Columbus, Ohio

Bachelor of Science in Technical Management

DeVry Institute of Technology, Columbus, Ohio

Associate Degree in Electronic Technology

DeVry Institute of Technology, Columbus, Ohio
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CERTIFICATIONS
CERTIFIED PROJECT MANAGEMENT PROFESSIONAL (PMP)
SIX SIGMA GREEN BELT CERTIFIED

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