ADMINISTRATIVE OFFICE PROCEDURE

DEVELOPMENT
OF BUSINESS
PERSONALITY
LESSON #2: September 11, 2021: 12:00 NN - 3:00 PM
 POINTS FOR DISCUSSION
WHAT IS TEAMWORK?
CHARACTERISTICS OF EFFECTIVE TEAMS
GROUP VS TEAM
PERSONALITY AND ITS NATURE
INTEGRATION OF PERSONALITY
THE IMPORTANCE OF PERSONALITY TRAITS
DEFINING BUSINESS PERSONALITY
 TEAMWORK

"a joint action by a group of people, in

which each person subordinates his or
her individual interests and opinions
to the unity and efficiency of the
group."

WEBSTER'S NEW WORLD DICTIONARY

 TEAMWORK

EFFECTIVE AND EFFICIENT TEAMWORK GOES BEYOND INDIVIDUAL

ACCOMPLISHMENTS;

HARMONIZE CONTRIBUTIONS AND WORK

TOWARDS A COMMON GOAL
CHARACTERISTICS
OF EFFECTIVE TEAMS
THE TEAMS MUST HAVE:

A clear goal;
A results-driven structure;
Competent team members;
Unified commitment;
A collaborative climate;
High standards that are understood by all;
Receive external support and encouragement; and
Principled leadership
 GROUP TEAM
GOAL: TO RAISE 50% SALE AT THE
END OF THE QUARTER
GOAL: NONE
GROUP

ACTIVITY: PRODUCT DEVELOPMENT ACTIVITY: COMMUNITY CARAVAM Group refers to a number of people who
are connected by some shared activity,
MANAGER PHYSICIAN
interest, or quality
HUMAN RESOURCE DOCTOR
PERSONNEL DENTIST
MARKETER PEDIATRIC
RESEARCHER LAWYER
ADVERTISER
TEAM

Team refers to a number of persons

associated together in work or activity
 GROUP TEAM
GOAL: TO RAISE 50% SALE AT THE
END OF THE QUARTER
GOAL: NONE
GROUP

ACTIVITY: PRODUCT DEVELOPMENT ACTIVITY: COMMUNITY CARAVAM Members work independently and they
often are not working towards the same
MANAGER PHYSICIAN
goal.
HUMAN RESOURCE DOCTOR
PERSONNEL DENTIST
MARKETER PEDIATRIC
RESEARCHER LAWYER TEAM
ADVERTISER
Members work interdependently and
work towards both personal and team
goals, and they understand these goals
are accomplished best by mutual
support.
 GROUP TEAM
GOAL: TO RAISE 50% SALE AT THE GOAL: NONE
GROUP
END OF THE QUARTER
Members focus mostly on themselves
ACTIVITY: PRODUCT DEVELOPMENT ACTIVITY: COMMUNITY CARAVAM
because they are not involved in the
MANAGER PHYSICIAN planning of their group's objectives and
HUMAN RESOURCE DOCTOR goals.
PERSONNEL DENTIST
MARKETER PEDIATRIC
RESEARCHER LAWYER
TEAM
ADVERTISER
Members feel a sense of ownership
towards their role in the group because
they committed themselves to goals they
helped create.
 TEAM GROUP
GOAL: TO RAISE 50% SALE AT THE
END OF THE QUARTER
GOAL: NONE
GROUP

ACTIVITY: PRODUCT DEVELOPMENT ACTIVITY: COMMUNITY CARAVAM Members are given their tasks or told
what their duty/job is, and suggestions
MANAGER PHYSICIAN DOCTOR
are rarely welcomed.
HUMAN RESOURCE DENTIST
PERSONNEL PEDIATRIC
MARKETER LAWYER
RESEARCHER

ADVERTISER
TEAM

CONDUCTS COORDINATION ATTEND ORIENTATION Members collaborate together and use

MEETING FOR UPDATES AND BEFORE PROCEEDING WITH their talent and experience to contribute
STRATEGIC PLANNING THE ORIENTATION
to the success of the team's objectives.

 TEAM GROUP
GOAL: TO RAISE 50% SALE AT THE GOAL: NONE
GROUP
END OF THE QUARTER
Members are very cautious about what
ACTIVITY: PRODUCT DEVELOPMENT ACTIVITY: COMMUNITY CARAVAM
they say and are afraid to ask questions.
MANAGER PHYSICIAN DOCTOR They may not fully understand what is
HUMAN RESOURCE DENTIST taking place in their group.
PERSONNEL PEDIATRIC
MARKETER LAWYER
RESEARCHER

ADVERTISER
TEAM

CONDUCTS COORDINATION ATTEND ORIENTATION Members base their success on trust and
MEETING FOR UPDATES AND BEFORE PROCEEDING WITH encourage all members to express their
STRATEGIC PLANNING THE ORIENTATION
opinions, varying views, and questions.

 TEAM GROUP
GOAL: TO RAISE 50% SALE AT THE GOAL: NONE
GROUP
END OF THE QUARTER
Members do not trust each other's
ACTIVITY: PRODUCT DEVELOPMENT ACTIVITY: COMMUNITY CARAVAM
motives because they do not fully
MANAGER PHYSICIAN DOCTOR understand the role each member plays
HUMAN RESOURCE DENTIST in their group.
PERSONNEL PEDIATRIC
MARKETER LAWYER
RESEARCHER

ADVERTISER
TEAM

CONDUCTS COORDINATION ATTEND ORIENTATION Members make a conscious effort to be

MEETING FOR UPDATES AND BEFORE PROCEEDING WITH honest, respectful, and listen to every
STRATEGIC PLANNING THE ORIENTATION
person's point of view.

 TEAM GROUP
GOAL: TO RAISE 50% SALE AT THE
END OF THE QUARTER
GOAL: NONE
GROUP

ACTIVITY: PRODUCT DEVELOPMENT ACTIVITY: COMMUNITY CARAVAM Members may have a lot to contribute
but are held back because of a closed
MANAGER PHYSICIAN DOCTOR
relationship with each member.
HUMAN RESOURCE DENTIST
PERSONNEL PEDIATRIC
MARKETER LAWYER
RESEARCHER

TEAM
ADVERTISER

Members are encouraged to offer their
CONDUCTS COORDINATION ATTEND ORIENTATION
skills and knowledge, and in turn each
MEETING FOR UPDATES AND BEFORE PROCEEDING WITH
STRATEGIC PLANNING THE ORIENTATION member is able contribute to the group's


success.
AFTER THE ACTVITY

ADMINISTER ASSESSMENT AND ACCOMPLISHES ASSESSMENT

POST EVALUATION ACTIVITY FORM GIVEN BY THE EVALUATORS

 TEAM GROUP
GOAL: TO RAISE 50% SALE AT THE GOAL: NONE
GROUP
END OF THE QUARTER
Members are bothered by differing
ACTIVITY: PRODUCT DEVELOPMENT ACTIVITY: COMMUNITY CARAVAM
opinions or disagreements because they
MANAGER PHYSICIAN DOCTOR consider it a threat. There is no group
HUMAN RESOURCE DENTIST support to help resolve problems.
PERSONNEL PEDIATRIC
MARKETER LAWYER
RESEARCHER
TEAM
ADVERTISER

Members see conflict as a part of human

CONDUCTS COORDINATION ATTEND ORIENTATION nature and they react to it by treating it

MEETING FOR UPDATES AND BEFORE PROCEEDING WITH as an opportunity to hear about new
STRATEGIC PLANNING THE ORIENTATION
ideas and opinions. Everybody wants to

AFTER THE ACTVITY

resolve problems constructively.
ADMINISTER ASSESSMENT AND ACCOMPLISHES ASSESSMENT
POST EVALUATION ACTIVITY FORM GIVEN BY THE EVALUATORS

 TEAM GROUP
GOAL: TO RAISE 50% SALE AT THE
END OF THE QUARTER
GOAL: NONE
GROUP

ACTIVITY: PRODUCT DEVELOPMENT ACTIVITY: COMMUNITY CARAVAM Members may or may not participate in
group decision-making, and conformity is
MANAGER PHYSICIAN DOCTOR
valued more than positive results
HUMAN RESOURCE DENTIST
PERSONNEL PEDIATRIC
MARKETER LAWYER
RESEARCHER
TEAM
ADVERTISER

Members participate equally in decision-

CONDUCTS COORDINATION ATTEND ORIENTATION making, but each member understands

MEETING FOR UPDATES AND BEFORE PROCEEDING WITH that the leader might need to make the
STRATEGIC PLANNING THE ORIENTATION
final decision if the team cannot come to

AFTER THE ACTVITY

a consensus agreement.
ADMINISTER ASSESSMENT AND ACCOMPLISHES ASSESSMENT
POST EVALUATION ACTIVITY FORM GIVEN BY THE EVALUATORS

PERSONALITY
CHARACTERISTIC PATTERN OF BEHAVIOR THAT
DETERMINES AN INDIVIDUAL’S ADJUSTMENT TO
THE ENVIRONMENT OR SITUATION

Personality is the whole aspect of an individual from

general point of view. It includes a person’s physical,
psychological and emotional aspects.

It is the impression of characteristic attributes, an

aggregate of an individual’s physical, psychological and
behavioral aspects contributing to his ‘good personality’
or no personality,
 PERSONALITY

“how people affect others and how they

understand and view themselves, as well
as their pattern of inner and outer
measurable traits and the person-
situation intervention.”

FRED LUTHANS
 PERSONALITY

Thus, personality devotes for the

methods of affecting others, reacting to
others’ actions and interacting with
others...
NATURE OF
PERSONALITY
SELF-CONSCIOUS:
being aware of his surroundings and self-identity

ADAPTABILITY TO ENVIRONMENT:
Desistance to change; people adapt to the changed
situations and challenges

GOAL ORIENTED:
Strive for achievement; Individuals do have the drive to
achieve goals.
PERSONALITY
NATURE
SELF-CONSCIOUS:
ADAPTABILITY TO ENVIRONMENT:
GOAL ORIENTED:
PERSONALITY
INTEGRATION
PERSONALITY WORKS IN CONSISTENCY BY
INTEGRATING VARIOUS ACTIVITIES (OF
MENTAL AND ALSO EXPERIENCES OF THE
INDIVIDUAL) TOGETHER
 THE
IMPORTANCE
OF
teamwork describes it
as a unique
PERSONALITY
contribution of each TRAITS
member, rather than a
simple sum of all their
characteristics.

ABILITY OF A
CANDIDATE TO
BE A TEAM
PLAYER
 A TEAM PLAYER

OPENNESS NEUROTICISM EXTRAVERSION AGREE- CONSCIEN-

ABLENESS TIOUSNESS
being imaginative, confidence, stability energetic, sociable,
curious and creative and good impulse comfortable being cooperative, well organizational
control around people and altruistic and and planning skills,
stimulated with compassionate; are discipline and
presence of others sensitive for others ambition
 DEFINING BUSINESS
PERSONALITY

TALKING WITH TALK TO YOUR TALKING TO YOUR

YOUR TEAM CLIENTS COMPETITORS