American Facts and

Geography
NH Pre-process Training

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this material is not permitted to any unauthorized persons or third parties except by written agreement.
Agenda

• The United States of America

o Quick Facts
o A Short History
o Geography and Map
o Cities and State Capitals
o Time Zones

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this material is not permitted to any unauthorized persons or third parties except by written agreement.
Training Objectives

Upon completing this training, participants will be able to:

• Understand the history and geography of

the United States
• Relate with our American customers so we
can communicate and assist them better

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this material is not permitted to any unauthorized persons or third parties except by written agreement.

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Quick Facts About the United States
• Population: More than 320 million
• Government: Federal government
• Capital: Washington, D.C.
• National Anthem: The Star-Spangled Banner
• Languages: American English is the most common
Has about 430 languages

Let’s take a quick look at some facts about the United States
• Population: more than 320 million – third largest country in the
world
• American English is not the National language of the United States
• The government of the United States of America is
• A federation is a political entity characterized by a union of
partially self-governing states or regions under a central
(federal) government.
• Comprised of fifty states, 48 contiguous/mainland states plus
the state of Alaska and the Island state of Hawaii
• Out of the 50 states, the US has one capital district and
several other territories (Five insular territories and Minor
outlying possessions)
The US is a melting pot of culture, with about 430 languages

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this material is not permitted to any unauthorized persons or third parties except by written agreement.
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or
distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 4
A Short History of the US

Who discovered America? (Christopher Columbus). Columbus “discovered”

America in 1492. Truth is, America already had inhabitants, that were later
called native Indians.
Most historians give the credit for discovering the Americas to Columbus because
it’s existence was unknown to Europe before his voyages.
Why did Columbus venture out from Europe to explore? (expected answer/s:
conquer new worlds, to find china/india, barter/trade)
Answer: He wanted to find a western sea route to China, India, and the fabled
gold and spice islands of Asia.
If his target was the US, he would have gone this way. [click screen to activate
animation].
However, at that time, they believed that end of the world is to the west so he did
not venture there.

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this material is not permitted to any unauthorized persons or third parties except by written agreement.
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or
distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 5
A Short History of the US

Most immigrants escaped from their native countries because of war, political and
religious oppression, hunger – they wanted a new life. Back then, these
immigrants occupied different areas that created territories, which in turn,
became states. Back then England and the European Union overtaxed Americans.
13 territories fought back during the Revolutionary war. Territories that did not
join the revolution did not become part of the country when they declared
American independence in 1776. Canada (occupied by the French) maintained
their territories. In fact, Queen Elizabeth II of England is still queen of Canada.

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this material is not permitted to any unauthorized persons or third parties except by written agreement.
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distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 6
US Demographics

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this material is not permitted to any unauthorized persons or third parties except by written agreement.
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distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 7
US Geography

Let’s take a look at this map to see the geographic scope of the United
States
• The mainland United States borders Canada to the north and Mexico, the
Gulf of Mexico, and the Straits of Florida to the south.
• The western border meets the Pacific Ocean, and to the east lies the
Atlantic Ocean.

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this material is not permitted to any unauthorized persons or third parties except by written agreement.

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US Geography

Let’s take a look at this map to see the geographic scope of the United
States
• The mainland United States borders Canada to the north and
Mexico, the Gulf of Mexico, and the Straits of Florida to the south.
• The western border meets the Pacific Ocean, and to the east lies the
Atlantic Ocean.

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of
this material is not permitted to any unauthorized persons or third parties except by written agreement.

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US Cities and State Capitals

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this material is not permitted to any unauthorized persons or third parties except by written agreement.
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distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 10
U.S. Time Zones

Manila Hawaii Alaska Pacific Mountain Central Eastern

Friday Thursday Thursday Thursday Thursday Friday Friday
8/16/2019 8/15/2019 8/15/2019 8/15/2019 8/15/2019 8/16/2019 8/16/2019
1:00 PM 7:00 PM 9:00 PM 10:00 PM 11:00 PM 12:00 AM 1:00 AM
Mla Time HST AKDT PDT MDT CDT EDT

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this material is not permitted to any unauthorized persons or third parties except by written agreement.
Write down all your questions and bring them up to
your trainer.

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this material is not permitted to any unauthorized persons or third parties except by written agreement.

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 Thank You!

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this material is not permitted to any unauthorized persons or third parties except by written agreement.
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or
distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 13