Urgently looking for Data Center Operator

 Location – Dubai
 Duration – 1 year (extendable)

Data Centre Operator

 
Sl. Resource  
No Type Timings Skill set Required Qualifications
1 Data Centre 24*7 in multiple shifts, each   Install, operate, maintain and   A degree and diploma in Computer
Operator shift comprises of  9 hours support the hardware and software Sciences or a related discipline. Knowledge
including half an hour break in the Data Centre and provide on regulatory compliance and especially the
Operations service within and security and legal aspects.
outside the Group in order to   Computer operations on all installed
maintain uninterrupted service and hardware and software and Technology
agreed service levels. Infrastructure. Knowledge of all relevant
  Provide first level systems support and allied systems and technologies, good
for round-the-clock information communication in English, interpersonal
transfer, storage, and processing in skills
a timely and efficient manner   Good knowledge of SLA's, good
meeting the agreed service levels. communication  in English   interpersonal
  Implement checklists, procedures skills, customer expectations  management
and policies to ensure that   Ability to learn new technologies,
operational activities have been adaptability, innovative thinking, technical
executed according to priorities in a acumen
timely and efficient manner.   At least 2 to 3 years’ experience in data
  Provides Help desk cover outside center operations.
the normal office hours in order to  
provide round-the-clock help desk  
support.
 
  Execute system shutdowns for  
maintenance and upgrades in co-
 
ordination with SAP basis team,
 
network, server, and administration
and Real estate teams to ensure  
minimal disruption.  
  Co-ordinate with support staff and  
vendors in order to ensure uptime is  
maximized and the best services  
from vendors can be obtained.  
  Comply with Data Centre policies  
and procedures.  
  Monitor the data center  
environment for any inadequacies in  
power, cooling,  
  Communicate with internal and  
external clients on a day to day basis  
to provide data center and systems  
support services.  
  Implement systems and data  
security in all data centers in line  
with policies and guidelines  
established by Chief Information  
Security Officer so as reduce
 
exposure to downtime risks.
  Provide adequate cover in each
shift by following the shift roster,
annual leave plans and contingency
action plans.
 
 
Please send across your updated word resume at the earliest mentioning below details