(1998) IRLR 326
Martins v Marks & Spencer
MARTINS (appellant) v.
MARKS & SPENCER ple (respondents)
[i 700 Race relations
‘711 Direct discrimination
716 — Relevant circumstances the same or not
materially different
738 Diserimination by employers - refusal to offer
employment
745 — Liability of employers and principals
798 Tribunal procedure
4300 Tribunals
Race Relations Act 1976 sections: 1(1a),3(4),4(1), 2(3)
‘The facts:
‘Ms Martins, who is Afro-Caribbean by origin, applied four
times for a post as a trainee manager with Marks & Spencer,
but was rejected without an interview. She brought race dis-
crimination proceedings in respect of her last application. The
claim was settled on the payment of £250 compensation and
agreement that she would take a selection test and would be
granted an interview.
‘Ms Martins did well on her practical test, but her application
for employment was unsuecessful, because her performance at the
interview was graded poorly. In particular, it was thought that she
did not “communicate effectively”. The interviewing panel was
composed of a man of Afro-Caribbean origin employed as a senior
buyer and a white woman employed as senior group personnel
manager,
‘When Ms Martins asked for further details, she was inter
viewed by a recruitment manager, where she alleged that the
company pursued racist policies. However, the manager decided
that no further action was required.
‘Ms Martins brought a complaint of race discrimination, An
industrial tribunal found that “nothing but bias” could explain the
ow marks she had received from the recruitment panel. The tri-
bunal said: “We are aware, for all three of us have spent a lifetime
interviewing, that it is perfectly obvious that people do behave dif-
ferently on different occasions and there is absolutely no doubt.
that every individual can have a bad interview. On the other
hand, it is not our experience that people in interview can appear
as something completely different than they do on other occa-
sions.” On the basis of her evidence before them, the tribunal
found it inconceivable that Ms Martins could properly be