“Innovative Training Solutions” ™

DIEBOLD OPTEVA ATM

Field Technician Training

OPTEVA ATM
Copyright ACT, Inc. 2007
 Table of Contents

Introduction iii

Course Outline iv

Chapter 1 Overview
Chapter 2 Configuration
Chapter 3 Diagnostics
Chapter 4 Power Supplies
Chapter 5 USB Hubs
Chapter 6 PC Core
Chapter 7 Terminal Control Module
Chapter 8 LCD, EPP Keyboard and Fascia
Chapter 9 Card Readers
Chapter 10 Printers
Chapter 11 Rear Operator Display
Chapter 12 Alarm
Chapter 13 Envelope Depository
Chapter 14 Advance Function Dispenser

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Introduction

™Trainer:

™Field Technical training for maintenance and repair of OPTEVA ATMs

™Class introductions/Background

Agenda

9 Class schedule: 8:30-4:30

Breaks: 10:00-10:15
3:00-3:15
Lunch: 12:00-1:00

9 Days 1-3: Classroom instruction combined with

practical exercises.
9 Days 4-5: “Hands-on” troubleshooting and
Maintenance/ Student evaluation and
testing.

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 COURSE OUTLINE

Day 1
• Chapter 1 Overview
• Chapter 2 Configuration
• Chapter 3 Diagnostics

Day 2
• Chapter 4 Power Supply
• Chapter 5 USB HUBS
• Chapter 6 PC Core
• Chapter 7 Terminal Control Module

Day 3
• Chapter 8 LCD, EPP Keyboard and Fascia
• Chapter 9 Card Readers
• Chapter 10 Printers
• Chapter 11 Rear Operator Display

Day 4
• Chapter 12 Alarm
• Chapter 13 Envelope Depository
• Chapter 14 Advance Function Dispenser

Day 5
• Troubleshooting continue
• Clean-up
• Survey

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 Table of Contents
Chapter 1

Overview .......................................................................1
ATM Functions.............................................................................1
Transaction Processing ...................................................................... 1
ATM Networks .............................................................................3
Network Services............................................................................... 3
ATM Service...................................................................................... 3
Cash Replenishment Services ............................................................ 4
1st Line Maintenances ........................................................................ 4
2nd Line Maintenances ....................................................................... 4
ATM Exterior Maintenance............................................................... 4
ATM Security ...............................................................................5
Dual/Single Control ........................................................................... 5
Three Modes of Operation ................................................................. 6
OPTEVA MODELS .....................................................................7
Machine Number System:.................................................................. 8
Opteva 760 ....................................................................................9
Front View ......................................................................................... 9
Back view ........................................................................................ 10
Power On/Off Switches ................................................................... 11
Power Strip ...................................................................................... 12
Power on ATM: ..........................................................................12
Maintenance Mode......................................................................13
Agilis Supply Manager (ASM) ...................................................13
ASM features: .................................................................................. 13
Status messages................................................................................ 15
Earlier version status blocks ............................................................ 16
Later version status blocks............................................................... 16
Scoreboard Fault .............................................................................. 17
Maintenance Log On...................................................................19
Supply Menu...............................................................................21

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Copyright ACT, Inc. 2007
 Counters........................................................................................... 22
Dispense Test................................................................................... 23
Transaction Counter......................................................................... 25
Key Verification Numbers............................................................... 25
Load/Unload Supplies...................................................................... 26
Load DDU Files............................................................................... 28
ATM Device Self Test ..................................................................... 28
Manager Menu ............................................................................29
DES Keys....................................................................................33
Practical Exercises ......................................................................36

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 CHAPTER 1
Overview

ATM Functions
ATMs were designed to provide bank customers access to their bank accounts
or their credit card accounts in a self service environment.

The most common functions are:

ƒ Cash withdrawals,
ƒ Deposits,
ƒ Transfer funds,
ƒ Perform balance inquiries and
ƒ Print a statement of your account

Today’s ATMs are capabilities of much more transactions and services than
the ones listed above.

To perform a transaction the user will need a ATM card or Credit card. The
transactions will be initiated when a magnetic card reader in the ATM reads
the data from the card inserted.
To lead the user through the transaction the ATM monitor can display text
and/or graphics.

There will be a keyboard that the user will use to input additional information
for account and transaction selection. A beeper provides audible feedback of
key depressions on the keyboard.

The ATM may use digitized audio messages and software activated light
panels, called Media Entry Indicator, that signal when and where an action is
expected.

Transaction Processing
Once the user has made selections for the account, amount, and type of
transaction, the ATM sends a transaction request to the computer system at
the cardholder’s bank. ATMs are often connected so that this request may be
sent through different ATM networks. The bank’s computer system
determines if the funds are available then approves or denies the request.

OPTEVA ATM 1-1

Copyright ACT, Inc. 2007
 OPTEVA MODELS

Model # Description
500 Front/Rear Load Lobby Cash Dispenser For Retail Location
520 Front/Rear Load Lobby Cash Dispenser
560 TTW Cash Dispenser
562 TTW Cash Dispenser Small Foot Print
720 Front/Rear Load Lobby Advanced Function
740 Advanced Function Drive Up TTW
750 Advanced Function Island
760 Advanced Function Walk Up TTW

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Machine Number System:

1 – Non cash 0 – Low end 0 – Standard

dispensing lobby
3 – Deposits 2– Lobby 1 – Statement
Printer
5 – Cash 4 – TTW drive up 3 – teller assist
dispensing
7 – Cash 5 – Standalone 4 – Side Car
Dispensing Island
and deposits drive up
6 – TTW walk up 5 – Bill payment
8 – Standalone 7- Bulk Cash
8 - Recycling

New Features:

• Pentium 4 processor
• 10.4 inch Rear Operator Display
• Tri-color lead through indicators
• 15.1 inch Color LCD
• USB port for devices
• Agilis Software
ƒ Agilis XFS ix series
ƒ Agilis 91x
ƒ Agilis 91x Plus
ƒ Agilis XFS for Opteva

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Opteva 760

Front View

Figure 1-1

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Maintenance Mode
• Opteva Service Diagnostics
• Opteva Service Diagnostics Plus
Maintenance procedures include such functions as adding cash, adding
printer supplies, checking counters, and reviewing status messages.

Agilis Supply Manager (ASM)

The Agilis Supply Manager (ASM) is an option that provides

additional maintenance procedures.

If ASM is not installed and authorized, faults only appear on the

Scoreboard. You must then log on to Maintenance Manager to correct
the faults.

Agilis Scoreboard Fault Correction - When you access the Agilis 91x
Maintenance Log on screen, a list of current terminal faults appear.
With the Agilis Supply Manager option enabled, you can correct these
faults without logging on.

ASM features:
• Continuous Availability - you can perform maintenance
procedures while the terminal is in service. Rear access only.
• Sequence command - A sequence is a series of menu items and
messages that lead a terminal operator through a series of
functions. The Terminal Manager uses the Sequence command
to create sequences.
• Electronic Data Capture (EDC) - stores journal information
electronically on the hard disk and support remote commands for
the retrieval of the stored data.

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The first screen you see when accessing Agilis 91X is the Maintenance
Log on screen

• Log on – used to log into the maintenance mode

• Consumer Screen (not shown above) – used to switch
between the consumer screen and Agilis 91x software on a
front load ATM.
• Shutdown – shutdown the operating system or Agilis 91x
software.
• Other Applications (not shown above) – ex. Format floppy A,
set date and time, calibrate touch screen.
• Language – English is the default, other languages may be
added in the future.
• Help – help, product information, and product licenses.

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 Table of Contents
Chapter 2

CONFIGURATION ....................................................1
Agilis 91x software .............................................................. 1
Agilis 91x Software Suite .................................................................. 1
Agilis 91x Maintenance Software...................................................... 1
Preparing for Installation of the Agilis 91x Software.......... 2
Modes of Operation ............................................................. 2
Power up Sequence:............................................................. 3
Out of service Mode ............................................................ 3
Off Line Mode ..................................................................... 4
In Service Mode................................................................... 4
Maintenance Mode .............................................................. 4
Configuration ....................................................................... 5
Authorize software............................................................................. 7
Setting Manager ................................................................... 8
Devices................................................................................. 8
Diebold _ATM................................................................... 11
Model............................................................................................... 11
Start up............................................................................................. 11
Extended Features.............................................................. 12
Log Files ............................................................................ 12
Message Authentication..................................................... 12
Operator Interface .............................................................. 13
Languages .......................................................................... 14

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Copyright ACT, Inc. 2007
 Other Applications Menu................................................... 15
To add applications:........................................................... 16
Ports Configuration............................................................ 17
Supplies Management........................................................ 19
Continuous Availability..................................................... 20
Transaction Host ................................................................ 21
Configure Protocol............................................................. 21
Message Format ................................................................. 21
Message Format ................................................................. 22
Message Settings................................................................ 23
Maintenance Message Properties....................................... 24
Select Protocol ................................................................... 24
Device Properties ............................................................... 25
After Hour Depository ..................................................................... 25
Camera............................................................................................. 25
Card Reader ..................................................................................... 25
Coin Dispenser................................................................................. 25
Consumer display ............................................................................ 26
Consumer Keypad............................................................................ 27
Depositor.......................................................................................... 27
Dispenser ......................................................................................... 29
Dispenser Denomination Properties................................................. 30
Encryption........................................................................................ 31
Indicators ......................................................................................... 31
Safe door lock .................................................................................. 32
Signage ............................................................................................ 32
Journal Printer.................................................................................. 32
Receipt Printer ................................................................................. 33
Practical Exercises ............................................................. 35

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 CHAPTER 2
Configuration

Agilis 91x software

Agilis 91x Software Suite

A Diebold suite of applications, which includes:
ƒ Agilis 91x for 911 or 912 networks,
ƒ Agilis Base Communications (ABC),
ƒ Agilis 91x Maintenance software,
ƒ Message Authentication Application (MAC), and
ƒ Bill Mix application (BMX).

Agilis 91x Maintenance Software

The Agilis 91x Maintenance Software, included in the Agilis 91x
Software Suite,

Maintenance procedures can be performed using the Agilis 91x

Maintenance Software and one of the following methods:

ƒ Agilis 91x (GUI) Maintenance Software interface

ƒ Agilis 91x Text Terminal Unit (TTU) Maintenance Software
interface
ƒ Agilis 91x Operator Switch (White Rocker Switch)
Maintenance Software interface (Windows XP only)

OPTEVA ATM 2-1

Copyright ACT, Inc. 2007
Configuration
To run configuration: You must be logged on as an administrator
to access Diebold_ATM configuration.

1. Choose Start (or press Ctrl+Alt+Del on the keyboard).

2. Choose Log Off.

3. Choose Log Off to the question Are sure you want to log off?.

4. Log on the terminal one of two ways

ƒ Administrator and use diebold as the password or

ƒ Manage_ATM and use diebold as the password

5. Right-click on the My Computer icon and select Manage on

the pop-up menu.

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 6. The Computer Management window displays.

7. Select Diebold ATM in the left panel to configure the terminal.

8. Select item(s) to be configured.

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Authorize software
This option allows the operator to authorize software that has been
purchased and properly licensed. A secure password is required.

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Practical Exercises

Practical Exercise 1: Power up sequence

Go to the ATMs and power it on

1. Observe the power up sequence.

2. Access Diebold_ATM configuration.
3. Review the following
ƒ Authorize software
ƒ Settings manager
ƒ Devices
ƒ Diebold _ATM
ƒ Ports configuration
ƒ Supplies management
ƒ Transaction Host
4. Select Diebold_ATM and disable the desktop, select
Apply and reboot ATM.
5. Try to re-enter Diebold_ATM, were you able to

Yes or No

6. Go back and enable the desktop

7. Select Transaction Host and change the protocol to IBM
3271 Bisync.
8. When done browsing input original configuration and
reboot ATM

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 Table of Contents
Chapter 3
Diagnostics........................................................ 1
Opteva Service Diagnostics ................................................. 1
Access Service Diagnostics ................................................. 1
OSD + ........................................................................3
Terminal Status Screen ........................................................ 3
Status Icons:....................................................................................... 3
Module State Colors: ......................................................................... 3
Toggle Button .................................................................................... 4
Module States: ................................................................................... 4
Module Tab.......................................................................... 5
Status and Test Page .......................................................................... 5
Common tests: ................................................................................... 6
Self Test Tab ........................................................................ 7
Version Information............................................................. 8
Configuration ....................................................................... 9
Metrics ............................................................................... 10
Columns:.......................................................................................... 10
Expand/Collapse sign....................................................................... 10
Control buttons ................................................................................ 10
Status Log .......................................................................... 12
Control Buttons................................................................................ 12
Columns........................................................................................... 12
Component and Status view............................................................. 12

OPTEVA ATM i
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 OSD..........................................................................14
Accessing Service Diagnostics .......................................... 14
Terminal Status Screen ...................................................... 14
Terminal State Status Icons: ............................................................ 14
Module and Module State Colors: ................................................... 14
Service Logon .................................................................................. 16
Service Docs .................................................................................... 18
Service Calls .................................................................................... 19
Module Tab........................................................................ 20
Common tests: ................................................................................. 20
Practical Exercises ............................................................. 21

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 CHAPTER 3
Diagnostics

Opteva Service Diagnostics

Opteva Service Diagnostics is used to diagnose the health and fitness
of individual Modules found on the ATM.
There are two versions of OSD:
• OSD+
• OSD

OSD+ and OSD are available as part of a Diebold Agilis Product that
is licensed to the owner of the ATM under the terms of the Diebold
Master Program Product License and Version Upgrade Agreement.

OSD+ - is a striped down version of OSD and does not require a

Diebold log on name or password.

OSD – you will need a Diebold log on name and password to be able
to access OSD. The following tabs will be available.

Access Service Diagnostics

1. On a rear load machine, go to the rear operator panel and
click on log on. On a front load machine press ESC on the
operator keyboard.
2. Select Maintenance mode.
3. Enter the six digit password (default is 000000).
4. Click on the tab label Tools.
5. Select Device diagnostics.
You will now be in Opteva Service Diagnostics+ or Opteva Service
Diagnostics.

OPTEVA ATM 3-1

Copyright ACT, Inc. 2007
There are two major components:
• Overall Terminal Pages
• Individual Module Pages – Displays the current state of a
specific module, lists all possible tests that may be run.
o Common tests
o Device specific tests

OSD+ task bar consists of the following tabs:

• Terminal status
• Modules
• Self Tests
• Version Information
• Configuration
• Metrics
• Status Log
• Service Documents
• Service Calls

Note: The items in bold are additional tabs found on the OSD
task bar.

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 OSD +
Terminal Status Screen
Will listed all modules on the ATM and the current state of each.

Status Icons:
• Green OK check mark – module working properly.
• Red X – module not working properly.
• Yellow exclamation mark – device warning
(ex. May be out of paper).
Module State Colors:
• Green – module in normal operation.
• Red – module needs attention.
• Black - module is a diagnostic process that when selected will
be shown in a separate window.
• Yellow – module in normal operation, but may need supplies
replenish.

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Practical Exercises

Practical Exercise 1: OSD+ Diagnostics

1. Boot up ATM.
2. Click on Log in.
3. Select Maintenance mode.
4. Enter six digit password.
5. Click on tab label Tools.
6. Select Device Diagnostics.
7. From the Terminal Status screen, observe the status icons
and module state colors.
8. Click on the dispenser icon, did it take you to dispenser
diagnostics? Yes or No
9. Run the following dispenser tests.
• Self Test
• Sensor State Test
• Get Cassette information
• Dispense Test

10. Click on Terminal Status and review the following tabs

• Modules,
• Self test,
• Version info,
• Configuration,
• Metrics,
• Status log

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 Table of Contents
Chapter 5

USB................................................................................1
Description........................................................................... 1
USB components ................................................................. 1
Communication.................................................................................. 2
Hot Plug-in Capability ....................................................................... 2
Persistent Addressing......................................................................... 2
USB Cable ......................................................................................... 3
USB connections................................................................................ 3
USB Hub.............................................................................. 4
USB Viewer ......................................................................... 6
Accessing View ................................................................................. 6
Viewer Icons ...................................................................................... 8
XP Device Manager........................................................... 10
Troubleshooting ................................................................. 16
Practical Exercises ............................................................. 18

OPTEVA ATM i
Copyright ACT, Inc. 2007
 CHAPTER 5
USB
Description
The Opteva ATM uses Universal Serial Bus (USB) to provide data
communication (sometimes power) to the hardware modules.

USB components
Host
Also known as the root, the root tier or the root hub. It is built into the
motherboard or installed as a PCI adapter card. The host controls the
traffic on the bus and can also function as a hub. Diebold is using
Pentium 4 processor or newer.

Hub
Provides a point or port to attach a device to the bus. Hubs are
responsible for detecting devices attached or detached from the bus and
for providing power management for devices attached to the hub.

Hubs can either be Bus Powered (drawing power directly from the bus)
or self-powered (drawing power from an external source).

A self-powered device can be plugged into a bus-powered hub. A bus-

powered hub cannot be connected to another bus-powered hub or
support more than (4) downstream ports.

A USB device that draws more than 100mA cannot be connected to a

bus-powered hub.

Device
Devices attached to the bus through a port. USB devices can also
function as hubs. For example a USB monitor can have ports for
attaching a USB keyboard and a USB mouse. The monitor in this case
is also a bus-powered hub.

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USB Hub

Figure 4-2
7 Port USB Hub

Red LED (D19)

ƒ On - Hub configured
ƒ Off – Not configured
Green LED (D18)
ƒ On - Device enumerated
ƒ Off – Not enumerated

Ports
ƒ 1-7 module to hub
ƒ 8 to host or another hub

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The following block diagram is an example only

Figure 4-3
Block Diagram

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USB Viewer
The USB Viewer is a Windows GUI application that allows you to
browse all USB controllers and connected USB devices on your
system. The left pane displays a connection-oriented tree view.

Not all ATM will have the USB Viewer application loaded.

The right pane displays the USB data structures pertaining to the
selected USB device, such as:
• Device configuration
• Interface
• Endpoint descriptors
• Current device address

The viewer should be used when trying to determine if a device has

been enumerated. If a device is properly enumerated then the module is
functioning correctly to the operating system. This means that the
module's USB communication subsystem, the Opteva's processor USB
communication subsystem, the USB hub(s), and USB cabling are
operating correctly.

The automatically refresh its display whenever a change is detected in

the USB connections.

The Viewer will not automatically refresh when there is a serious

problem with a hub or a device.

Press the F5 key to force a refresh of the USB display.

Accessing View
There are different ways to access the view:
• Access from OSD diagnostic
• Short cut on the desk top
• Windows Start menu and then programs

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The following is an example only, using the shortcut on the
desktop.

1. Press Ctrl +Alt+Del on the keyboard.

2. Choose Log off.
3. Select yes for are you sure.
4. Log on using Manage_ATM, use Diebold as the password.
5. Double click on Shortcut to dusbview.exe

Figure 4-4
Desktop

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Figure 4-3
Viewer

Viewer Icons

Icon Definition
Device failure

Device is connected and enumerated

A hub is present and enumerated

No device detected to be present

Host (Opteva processor)

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Practical Exercises

Practical Exercise 1: USB Viewer

1. Log off
2. Log on using manage_atm, password Diebold
3. Active the viewer
4. Locate the following items in the viewer
• AFD
• EPP4 Keyboard
• TCM

5. Locate the 3 Hubs

6. What is the address for the Universal Host Controller that
Hub 1 is attached too.

_______________________

7. Unplug the USB cable at the printer and review the

Viewer. Did the Viewer refresh?

Yes or No
8. Plug printer back in and unplug one of the USB cables
from the system board.
9. Check the Viewer and see what is missing.
10. Plug everything back in and close the Viewer

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 Table of Contents
Chapter 14

ADVANCE FUNCTION DISPENSER .....................1

Description........................................................................... 1
Transport Module ................................................................ 4
Stacker Module .................................................................... 6
Picker Module...................................................................... 8
Feed shaft assembly ......................................................................... 10
Stripper wheel and fender assembly ................................................ 11
Take-away wheel assembly ............................................................. 12
Stepper Drive Motor ........................................................................ 13
Keyboard Assembly........................................................... 14
Control Board .................................................................... 17
Connectors ....................................................................................... 17
LED’s............................................................................................... 19
AFD Communication....................................................................... 20
Updating the AFD Communication................................... 21
Setting the AFD Communication ...................................... 21
Cassette .............................................................................. 22
Description....................................................................................... 22
Picker Latch Button ......................................................................... 24
Media Low Button ........................................................................... 25
Media Low Actuator Mechanism .................................................... 26
Media Configuration Buttons .......................................................... 27
Push Plate......................................................................................... 30
Stripper Floor Extension and Take-away floor extension................ 31
Tamper-indicating Cassette ............................................................. 32
Divert/Retract Cassette .................................................................... 33
AFD Cassette Coding ...................................................................... 35
Cassette strapping ............................................................................ 36

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Copyright ACT, Inc. 2007
 Stripper Floor Extension Adjustment ................................ 39
Take-away Floor Extension Adjustment ........................... 41
AFD Teardown .................................................................. 43
Transport removal............................................................................ 43
Transport Belts removal................................................................... 44
Stacker removal ............................................................................... 45
Pick Module removal....................................................................... 46
AFD Diagnostics................................................................ 47
AFD Common Tests .......................................................... 47
Reset Test......................................................................................... 47
Self Test ........................................................................................... 48
Lead-through Test............................................................................ 48
Firmware Download ........................................................................ 48
Sensor Test....................................................................................... 48
Get Cassette Information ................................................................. 48
Set Dispenser Communication......................................................... 48
Practical Exercises ............................................................. 50

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 CHAPTER 14
Advance Function Dispenser

Description
The Advanced Function Dispenser is a presenter type dispenser. It
picks media from dispense cassettes, stacks the media, and transports
the media stack to the consumer. The media stack is presented to the
consumer through a slot in the terminal fascia.

The main components of the AFD are:

• Picker module(s)
• Stacker module
• Transport module
• Control Board

The dispenser may contain from one to five cassettes depending upon
the configuration options. Occasionally, media may be diverted from
the picking process or retracted from the presentation slot. Diverted or
retracted media is retained in the divert/retract cassette.

OPTEVA ATM 14-1

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Figure 14-1
760 Rear Load AFD
Left side view

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Transport Module
The transport module is mounted on top of the stacker module. The
transport module moves the media stack out through the fascia opening
to the consumer.

After the stacker module lifts the media stack into the transport path,
the transport module push plate and belts move the media stack to the
front of the transport module until it blocks the exit sensor.

When the exit sensor is blocked, the push plate stops, the shutter
opens, and the belts push the media stack through the fascia opening to
the consumer.

The transport module holds the media in this position until it is

removed by the consumer. If the consumer does not remove the media,
the transport module can retract the media stack.

Once retracted, the media stack can be held in escrow or deposited into
the retract compartment of the divert/retract cassette.

There are four versions of the transport module,

• 860mm Rear load = ANY FULL FUNCTION MACHINE

• 720mm Front load = 750, 720 or 520
• 625mm Front load = 500 SERIES
• 620mm Rear load = 500 SERIES

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Components:
• Stacker sensor bracket with stacker detector sensor
• Gate switch
• Gate
• Fascia plate
• Lead through indicator
• Exit sensor

Figure 14-3
760 Rear Load
Transport

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Stacker Module
The stacker module arranges the picked media into a neat stack then
lifts it into the transport path for delivery to the consumer.

If any questionable media is encountered, a divert door slides over the

stacker tray and diverts the media into the divert compartment of the
divert/retract cassette.

The Stacker Module also contains the transport motor that runs all the
transport belts on all the different modules using inter-module timing
belts.

Figure 14-4
Stacker

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Picker Module
The media cassettes are inserted into the picker modules, the picker
removes media from the dispense cassette.

Figure 14-5
Picker Module

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Control Board
The dispenser control CCA is located on the side of the dispenser. It
contains control circuitry and firmware.

The firmware controls the dispenser operations and contains all the
dispenser routines to handle USB communications, mis-picks, come-
alongs, short notes, doubles, and long notes, as well as the motor drive
pulse sequence commands.

The firmware also reads the currency cassette information to perform

and complete a dispense operation.

If you replace the AFD control CCA, then you must set the AFD
communication.

Connectors
Connector Description
J1 Stacker DC Motor
J2 Stacker Sensor
J3 Transport Sensor
J4 48v DC Power
J5 USB
J7 Feed Channel 3
J8 Feed Channel 1
J9 Feed Channel 2
J10 Push Plate Motor
J11 Feed Channel 4
J12 Feed Channel 5
J13 Cam Stepper Motor
J15 Stepper Motor 5
J16 Stepper Motor 4
J17 Stepper Motor 3
J18 Stepper Motor 2
J19 Stepper Motor 1

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Figure 14-14
Control Board

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Cassette

Description
The AFD multi-media cassettes are black. The lid can be adjusted for
the various types of media by using different combinations of rails,
caps and spacers.

Cassette format:
• Convenience
• Tamper-indicating

Figure 14-15
Cassettes

All tamper-indicating cassette locks are keyed the same and use a
common key.

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AFD Cassette Coding

Figure 14-24
Coding Chart

D3 D2 D1 D0 MP CC LB SB
$1 A 0 0 0 0 X X X
$5 B 0 0 0 X X X X X
$ 10 C 0 0 X 0 X X X X
$ 20 D 0 0 X X X X X
$ 50 E 0 X 0 0 X X X X
$ 100 F 0 X 0 X X X X

X = button installed

MP – Media Parity
LB – Long Button *
SB – Short Button*
ML – Media Low
CC – Currency/Country Code

Currency/Country Code
In – Buttons CC7-CC0 specify a country currency
USA is CC7 – CC0 out

Out – Same buttons are instead used to specify thickness

T2, T1, T0 and height H2, H1, H0 for currency

Note: The short and long buttons are used to signal proper cassette
insertion, Use of these buttons is firmware dependent.

OPTEVA ATM
Copyright ACT, Inc. 2007
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AFD Diagnostics

AFD Common Tests

• Reset Test
• Self Test
• Sensor Test
• Display and Set Metrics Test
• Firmware Download
• Lead-through Test

Reset Test
This test executes a firmware reset and then requests configuration
information.

This should only be used as a last option.

OPTEVA ATM
Copyright ACT, Inc. 2007
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Practical Exercises

Practical Exercise 1: AFD hardware removal.

1. Perform a terminal shut down and power off ATM.

2. Open the safe door.
3. Remove all the cassettes.
4. Pull on the blue release pin locate at the bottom of the
dispenser on the left.
5. Pull out the AFD shelf, in needed place a screwdriver shaft
in the slide to hold the shelf in place.
6. Remove the Control board cover and disconnect the 48v
power cable and the USB cable.
7. Make a note of all cable connections on the AFD control
board.
8. Disconnect all cables from the AFD control board.
9. Remove the two screws that secure the board.
10. Slide the board toward the rear of the dispenser and
remove the board.

Transport removal

1. Remove the four screws (M3-6) that secure the transport.

2. Push the transport from the rear to loosen the stacker-to-
transport push plate timing belt.
3. Remove the transport-to-stacker inter-module timing belt
and the stacker-to-transport push plate timing belt.
4. Position the cam so that the stacker tray is in the full down
position and the divert tray is over the stacker tray.
5. Lift the transport at the front and rear and remove it.

OPTEVA ATM
Copyright ACT, Inc. 2007
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Practical Exercise 3: Stacker Module teardown

1. Remove the divert door.

2. Remove the cam motor.
3. Remove the cam; take note as to the position of the cam,
tray and gate linkage for replacement.
4. Reinstall the cam carefully and rotate it by hand before
you tighten down the shoulder screw.
5. Remove the cam follower.
6. Reinstall all components and belts.
7. Re-attach the stacker to the top pick module.

Practical Exercise 4: Transport Module teardown

1. Remove the lead through indicator and remove the fascia

plate.
2. Remove the exit sensor and the gate switch keeping the
harness intact.
3. Remove the stacker sensor bracket.
4. Remove the gate actuator which is the big sheet metal on
the front.
5. Remove the front and rear shafts and remove the transport
belts.
6. Reinstall all components and belts.
7. Reinstall the transport on top of the stacker module.
8. Reinstall the dispenser control board and re-connect all
cables

OPTEVA ATM
Copyright ACT, Inc. 2007
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 Practical Exercise 5: AFD Diagnostics

1. Power up ATM.
2. Select maintenance mode.
3. Enter the six digit password.
4. Click on tab label Tools.
5. Select Device diagnostics.
6. Select Modules
7. Select Dispenser
8. Run the AFD common testes

OPTEVA ATM
Copyright ACT, Inc. 2007
14-53