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UFI Global Exhibition

Barometer
Global India
27th Edition
Report based on the results of a survey
concluded in June 2021

Southern Africa Japan

United Kingdom Macau

Font : Proxima Nova Alt

Spain MACEO S Malaysia


Font : Proxima Nova Alt

Peru Russian Federation

Central &
Singapore
South America

South Korea US

Mexico Thailand

Argentina Brazil

Indonesia France

Australia
UFI Research: An Overview

Global Regional Topical


Reports Reports Reports

Analysing the global exhibition industry with Regular market overviews on UFI‘s Focused reports on challenges and
global comparisons. chapter regions. developments within the exhibition industry.

Global Barometer – Bi-annual report on Euro Fair Statistics – Annual list of certified COVID Related Research – Data, reports,
industry developments. data for Europe by country. and standards covering the exhibitions industry.

World Map of Venues – Report on trends The Trade Fair Industry in Asia – Annual Global Visitor Insights & Global Exhibitor
in venue space and project developments analysis of market developments for Asia & Insights – Data driven research reports on
globally. Pacific by country. visitor feedback and exhibitor expectations.

Economic Impact Study – Report on the The Exhibition Industry in MEA – Best Practices Compendiums – Case studies
value of exhibitions globally and regionally. Overview of the exhibition market in the of successful industry developments.
MEA region.
United Nations Sustainable Development Special Industry Topics – A wide ranging
Goals – Report on the economic, social The Exhibition Industry in Latin America selection of bespoke reports into specific
& environmental impacts of a number of – The first comprehensive overview by UFI industry topics.
exhibition industry projects. of the exhibition industry Latin America.

UFI Research Patron:


Freeman is the world’s leading brand experience company. They help their clients design, plan,
and deliver immersive experiences for their most important audiences. Through comprehensive
solutions including strategy, creative, logistics, digital solutions, and event technology, Freeman
helps increase engagement and drive business results. What makes them different is their UFI Research is available at
collaborative culture, intuitive knowledge, global perspective, and personalized approach. www.ufi.org/research

27th UFI Global Exhibition Barometer / July 2021 © 2


Contents

Introduction 04

Results globally

Operations – Reopening Exhibitions 05


Turnover – Operating profits 08
Public Financial Support – Workforce – Perspectives 10
Most Important Business Issues 12
Digitisation 15
Format of Exhibitions in the Coming Years 18
Physical, hybrid and digital events 20

Regional and details results for selected markets

North America – Mexico and US 23


Central & South America – Brazil, Chile and Colombia 51
Europe – France, Germany, Italy, Russian Federation, Spain, Turkey and UK 86
Middle East & Africa – South Africa et UAE 149
Asia & Pacific – Australia, China, Hong Kong, India, Japan, Malaysia, Singapore, South Korea and Thailand 177

Conclusion 254

Answers per country/region 256

27th UFI Global Exhibition Barometer / July 2021 © 3


Introduction

Welcome to the 27th edition of the “UFI Global Exhibition Barometer” Australasia) in Australasia, IECA (Indonesia Exhibition Companies
survey. This study is based on a global survey, conducted in June Association) in Indonesia, IEIA (Indian Exhibition Industry
2021. It represents up-to-date information on the status and outlook Association) in India, JEXA (Japan Exhibition Association) in Japan,
of the global exhibition industry as well as on 28 specific markets. MACEOS (Malaysian Association of Convention and Exhibition
Organisers and Suppliers) in Malaysia, MFTA (Macau Fair Trade
UFI launched the barometer on the back of a global crisis – the 2008 Association) in Macau, RUEF (Russian Union of Exhibitions and
Financial Crisis - and this edition updates and adds to the previous Fairs) in Russia, SECB (Singapore Exhibition & Convention Bureau)
ones released in the past 18 months to produce an assessment on in Singapore, SISO (Society of Independent Show Organizers) for the
the impact of the COVID-19 pandemic on the exhibition industry, as US, TEA (Thai Exhibition Association) in Thailand, UBRAFE (União
well as projections for the future. Brasileira dos Promotores Feiras) in Brazil and UNIMEV (French
Meeting Industry Council) in France.
With a record number of 474 participating companies, the reach of
this barometer is unprecedented. It enables us to share specific, Important remarks
vastly expanded insights into 23 markets and 5 regions. This is
the result of global collaboration, and we wish to thank all the The number of replies to the current survey (474 from 64 countries
following associations who take part in the project: AAXO (The and regions - see full list at the end of the document) provides
Association of African Exhibition Organizers) and EXSA (Exhibition representative results. However, the consolidated regional results
and Events Association of Southern Africa) in South Africa, AEO may not reflect the situation of specific countries in that region. This
(Association of Event Organisers) in the UK, AFE (Spanish Trade is why the report also includes a set of detailed results for the 23
Fairs Association) in Spain, AFEP (Asociacion de Ferias del Peru) markets where a significant number of answers were obtained.
in Peru, AFIDA (Asociación Internacional de Ferias de América) in Due to decimal rounding, the percentage values indicated in some
Central & South America, AKEI (The Association of Korean Exhibition charts may not exactly sum up to 100%.
Industry) in South Korea, AMPROFEC (Asociación Mexicana de
Profesionales de Ferias y Exposiciones y Convenciones) in Mexico, Questions related to this survey can be addressed to Christian
AOCA (Asociación Argentina de Organizadores y Proveedores de Druart, UFI Research Manager, at research@ufi.org
Exposiciones, Congresos, Eventos y de Burós de Convenciones)
in Argentina, EEAA (The Exhibition and Event Association of This research is available online at www.ufi.org/research

27
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Operations - Reopening Exhibitions

The 27th Barometer surveyed participants’ monthly operations, to Asia & Pacific) and 22% and 20% of “normal activity” (27% in Asia &
qualify their level of activity as “normal”, “reduced” or “no activity”, Pacific, 30% in Europe and 35% in North America).
from January 2021 and including their predictions until December
2021. These “company operations” include, for many companies While several markets reportedly reopened in June 2021, the majority
and while face-to-face events are not possible, working into the of companies in all regions expect both local and national exhibitions
development of digital solutions. to open again in the coming 12 months, and international exhibitions
to reopen in the first half of 2022.
Companies were also asked when they believed exhibitions would
open again in their city, and what element they considered most When asked what element would most help towards the “bounce-
helpful towards the “bounce back” of exhibitions. back” of exhibitions, the majority of companies rank “lifting of
current travel restrictions” (71% of answers), “readiness of exhibiting
Globally the situation is gradually improving: the proportion of companies and visitors to participate again” (58% of answer), and
companies globally expecting “no activity” for the last quarter of 2021 “lifting of current public policies that apply locally to exhibitions” (55%
has fallen from 53% in January to less than 10%, while the proportion of answers) as the key drivers. These “top 3” elements apply to all
of companies with “normal activity” has increased from 12% to close regions, except Middle East & Africa, where “mid-term visibility in
to 50%. terms of public policies, including travel restrictions” ranks third (with
45%). North America and Central & South America rank “readiness
These results vary depending on region and are primarily driven by of exhibiting companies and visitors to participate again” as the most
the currently confirmed or expected “reopening date” of exhibitions. important of these three elements.

Regional results indicate that the Middle East & Africa and Central &
South America regions are likely to be more affected than others with
a monthly average throughout 2020 of respectively 40% and 34%
of “no activity” (31% in Europe, 25% in North America and 23% in

27
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2021©© 55
Operations - Reopening Exhibitions
World

Reported levels of exhibition industry operations throughout 2021

%
I Don’t 5 6 9 9
Know
9 12
6 6
10
32 9
28 26
44 44 43
53 49
No 36 36
Activity
39 32

41
49 46
Reduced
40 40 40
37
35
49 49 47
42

Normal 27
19 22
13 16 16 17
12

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © 6


Operations - Reopening Exhibitions
World

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

%
1 1 5
not clear 5 6
yet
12

later 26 Lift of current travel restrictions 71%


34

Readiness of exhibiting companies and


58%
2022-H1 visitors to participate again
50
Lift of current public policies that apply
38 55%
2021-H2 locally to exhibitions

43
Mid-term visibility in terms of public policies,
45%
already
including travel restrictions
open

24
Financial incentive packages (leading to
40%
29 reduced costs for the exhibitors)
16
9
Relevant hygiene measures 31%
Local National International
exhibitions exhibitions exhibitions

Other 9%

27th UFI Global Exhibition Barometer / July 2021 © 7


Turnover - Operating profits

The 27th Barometer surveyed the participants’ expectations for their


company’s 2021 gross turnover, when compared to 2019. The survey
also questioned the evolution of operating profits for 2020 compared
to the previous year.

The following charts present: Regional results indicate that:

• revenues from 2020, as declared in the previous survey conducted • The revenue drop anticipated for 2021 is highest in the Middle
in December 2020 and projections for the full year 2021 compared East & Africa and Central & South America (respectively only 35%
to 2019, on average for all companies, and also broken down per and 37% of 2019 revenues), followed by Europe (48%), Asia &
level of revenue realised (0% of last year, less than 25%, etc.). Pacific (50%) and North America (55%).

• the evolution of operating profits for 2020 and those for 2019 • In terms of profits, the percentage of companies who have seen a
(taken from the previous Barometer). loss for 2020 is 41% for North America, 44% for the Asia & Pacific,
51% for the Middle East & Africa, 55% in Europe, and 59% for
On average globally, it is currently expected that 2021 revenues Central & South America.
will represent 47% of those of 2019. In terms of profits, 51% of
companies reported a loss in 2020, and 24% a reduction of their
profit by more than 50%.

27
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© © 88
Turnover - Operating Profits
World

Revenue compared to 2019 Operating Profits


%
Increase 3
of more 6
than 10%
5

Stable 11
(between 45
-10% and
+10%)

I don’t 24
know
Average for all
companies 43%
Reduced
2021: 48% 36% 35% by
11-50%
31% 36
Reduced
by more
than 50%
51

2020: 28% 16% 3


13% 14% Loss
8
3
5% 4% 5
3%

2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © 9


Public Financial Support – Workforce – Perspectives

The 27th Barometer surveyed the impact of the COVID-19 crisis There was a higher reduction in workforce amongst companies in
regarding public financial support, workforce reduction, and their Central & South America (79%), the Middle East & Africa (73%) and
perspectives in case of no business for the next 6 months. North America (63%) than in Asia & Pacific (52%) and Europe (43%).

Overall, 48% of companies have benefitted from some level of public 10% of companies state they will have to permanently close if there
financial support; for the majority of these, this represented less than is no business for the next six months (5% in North America and
10% of their overall 2019 costs. Europe, 10% in Central & South America, 12% for the Middle East &
Africa and 16% in Asia & Pacific).
This public support is stronger in Europe (65%) and Asia & Pacific
(49%) than in North America (36%), the Middle East & Africa (18%) For 57% globally, “it will be hard, but we can keep our heads above
and Central & South America (8%). water”, while 34% of companies consider they will manage (this
proportion varies from 23% in Central & South America to 41% in the
57% of companies have had to reduce their workforce, over half of Middle East & Africa).
these have made reductions of more than 25%.

27
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© © 10
10
Public Financial Support – Workforce –
Perspectives WORLD

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?

57%
52%

26% 26%
21%
14% 18% 16% 14%
12% 13%
9% 10%
5% 3% 5%

NO YES 48% NO 43% YES 57% WE’LL MANAGE WE'RE STRUGGLING


34% 66%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © 11


Most Important Business Issues

Companies were asked to identify the most important issues for their Further insight is also provided by type of activity (for 3 main
business in the coming year from a pre-defined list of eight issues. segments: “Organiser”, “Venue only” and “Service provider only”).
Multiple choices were proposed to get further insights for some
answers. While “impact of COVID-19 pandemic on the business” remains the
main issue for all respondents, “internal management challenges”
In line with results from the last Barometer six months ago, “impact of and “competition from within the industry” are the second and third
the COVID-19 pandemic on the business” and “state of the economy main issues for service providers (respectively 18% and 16% of
in home market” are considered to be the two most important respondents). Meanwhile, “Internal management challenges” ranks
business issues, selected by 29% and 19% of respondents. third for venues (18%) and organisers (16%).
“Global economic developments” (15% of respondents) “impact
of digitisation” (10% of respondents) and “internal management
challenges” (9% of respondents) also remain high on the list of key
business issues.

The following pages show the consolidated results, for the world and
by region. “impact of COVID-19 pandemic on the business” ranks
higher in the Middle East & Africa (34%), “state of the economy in
home market” ranks higher in Central & South America (26%), and
“global economic developments” ranks higher in the Middle East &
Africa (20%).

27th UFI Global Exhibition Barometer / July 2021 © 12


Top Issues
World

Results from current survey - June 2021 Results from previous survey - Dec 2020

29% 29%

19% 19%
15% 16%
10% 11% 9% 7% 7% 5%
5% 4% 5% 5%
2% 1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

58% 49% 61% 67%


38% 38% 46% 49%
16% 3% 25% 19% 6% 6%

Responding to New Internal Finance Human Business Other Virtual Trade Internet Social Other Health Sustainability Other
customer Digital Process Resources Model Show Media & safety
digitalization Products / Adjustments
needs Hybrid events

(multiple answers possible)

27th UFI Global Exhibition Barometer / July 2021 © 13


Most important issues: detail by region and type of
activity for the five top issues identified globally

North America Central & South America Europe Middle East & Africa Asia & Pacific

34
30
%
27 26 28 26
22
19 17 17 18 20
12 14 13 13
9 10 9 11 9 10
7 8
3

Impact of Covid-19 State of the Global Impact of Internal


pandemic on economy in economic digitisation management
the business home market developments challenges

Organiser Venue only Service provider only

29 28 29
%
20 19 18
15 16
13 14
11 10 9 10
8 8 7
5 5 4 4 4 3
2

Impact of State of the Global Impact of Internal Competition Competition Regulatory /


Covid-19 economy in economic digitisation management from within with other Stakeholders
pandemic on home market developments challenges the industry media issues
the business

26th UFI Global Exhibition Barometer / January 2021 © 14


Digitisation

With digitisation of product and services highlighted throughout 25% of survey participants stated that they have launched digital
the pandemic, the Global Barometer looked into the state of digital products not directly related to existing exhibitions and 22% reported
activity in the exhibition industry. The following pages show the global that they have developed a digital transformation strategy for the
results, followed by detailed results per region and industry segment. whole company.

58% of respondents said that they have added digital services/ 10% on average have created a designated function (like a Chief
products (such as apps, digital advertising and digital signage) to Digital Officer) in the upper/top management.
their existing exhibition offerings. This is especially the case in Asia &
Pacific (67%).

In addition, while 40% of respondents globally indicated that they


have developed a digital transformation strategy for individual
exhibitions and products, this number was higher in North America, at
57%.

And while 37% of respondents globally stated that they have digitised
internal processes and workflows, this number was again higher in
North America, at 54%).

27th UFI Global Exhibition Barometer / July 2021 © 15


Digitisation:
World

Actions put in place

Added digital services / products around our existing


exhibitions (like apps, digital advertising, and digital signage) 58%
Developed a digital / transformation strategy for individual
exhibitions / products 40%
Changed internal processes and workflows in our company
into digital processes 37%
Launched digital products not directly related to
existing exhibitions 25%
Developed a digital / transformation strategy
for the whole company 22%
Created a designated function in the upper/top management
(like a CDO, Head of Digital, etc.) 10%
Other 6%

27th UFI Global Exhibition Barometer / July 2021 © 16


Digitisation:
World
Actions put in place

North America Central & South America Europe Middle East & Africa Asia & Pacific

67
58 55 57 54
46 49 44 45

%
38 38
34 35 33 32 31
31
24 22 25 23
22 19
13 15 12
11 8
1 5

Added digital Developed a digital Changed internal Launched digital Developed a digital Created a
services / products / transformation processes and products not / transformation designated
around our existing strategy for workflows in our directly related to strategy for the function in the
exhibitions (like individual company into existing exhibitions whole company upper/top
apps, digital exhibitions / digital processes management
advertising, and products (like a CDO, Head
digital signage) of Digital, etc.)

80
65

%
47 45
34 37
24 24 25 24 24 23 20 20
18
12
7
4

Organiser Venue only Service provider only

27th UFI Global Exhibition Barometer / July 2021 © 17


Format of Exhibitions in the Coming Years

The 27th Barometer focussed on possible driving trends for the


format of exhibitions in the coming years, by asking companies to The results show no significant differences across regions.
assess four different statements. As the same question was in the
two previous editions of this research, the comparisons allow to
identify trends.

Global results indicate that:

• 78% of companies (up from 64% six months ago and 57%
12 months ago) of respondents are confident that “COVID-19
confirms the value of face- to-face events” anticipating that the
sector will bounce back quickly (39% “Yes, for sure” and 39%
“Most probably”), while 20% are “Not sure”.

• 46% - compared to 63% 6 months ago and 57% 12 months ago -


believe that there will be “Less international ‘physical’ exhibitions,
and overall, less participants” (6% “Yes, for sure” and 39% “Most
probably”), and 44% are “Not sure”.

• 6% of companies – 80% 6 months ago and 82% 12 months


ago - consider that there is “A push towards hybrid events, more
digital elements at events” (26% “Yes, for sure” and 50% “Most
probably”).

• 11% - down from 14% 6 months ago and 17% 12 months ago -
agrees with the statement that “Virtual events replacing physical
events” (3% “ Yes, for sure” and 8% “Most probably”), 36% are
“Not sure” and 53% are stating “definitely not”.

27th UFI Global Exhibition Barometer / July 2021 © 18


Format of Exhibitions in the Coming Years
World

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 39% 39% 18% 2% 2%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 6% 39% 32% 12% 11%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 26% 50% 13% 6% 4%

Not sure events


“Virtual” at all replacing “physical” events 3% 8% 18% 19% 53%

27th UFI Global Exhibition Barometer / July 2021 © 19


Physical, hybrid and digital events

The 27th Barometer introduced new questions to measure the There are no strong regional differences, although digital events
current and projected levels of activities related to hybrid or digital have a stronger relevance in Central & South America, where 31%
events in relation to physical events. It also questioned venues about of events organised in 2021 will be digital, and 53% of companies
their expended activities during these Covid-19 times. believe that digital events will represent more than 10% of their
income for the next two years.
Global results indicate that companies project that for the whole of
2021, 50% of the events they will have run will be physical (on-site), Most venues have expanded their range of activities as physical
30% “hybrid” and 20% digital. events were limited:

In terms of income for the next 2 years, 61% of companies that • 56% went for streaming of digital events, as broadcast studio
answered the survey declare that physical & “hybrid” events will • 49% ran vaccination centres
represent more than 50% of their income, and 59% consider that • 35% held sports and / entertainment events stage
digital events will represent less than 10%. • 26% proposed their site to generate brand activations
• And 20% were used as temporary hospitals.

27th UFI Global Exhibition Barometer / July 2021 © 20


Physical, hybrid and digital events
World

Number of fairs projected in 2021 Respective contributions from PHYSICAL Expanded activities
(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL (for venues only)
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical
56%
Less than Between 10% Between 30% More than 49%
10% and 30% and 50% 50%

20% 35%
Less than
30% 10% 6% 10% 6% 37%
26%
20%
Between 10%
and 30% 0% 6% 6% 21%
Digital

Between 30%
50% and 50%
0% 1% 2% 3%

More than
50%
0% 0% 1% – Streaming of digital events (broadcast studio)

Vaccination centre

Sports and / entertainment events stage

Site to generate brand activations


Digital Physical Hybrid
Hospital

27th UFI Global Exhibition Barometer / July 2021 © 21


Part 2:
Detailed results for 5 regions and 23 markets

North America: Mexico


US

Central & South America: Brazil


Chile
Colombia

Europe: France
Germany
Italy
Russian Federation
Spain
Turkey
United Kingdom

Middle East & Africa: UAE
South Africa

Asia & Pacific: Australia
China
Hong Kong
India
Japan
Malaysia
Singapore
South Korea
Thailand

27th UFI Global Exhibition Barometer / July 2021 © 22


North America

27th UFI Global Exhibition Barometer / July 2021 © 23


Operations - Reopening Exhibitions
North America

Situation of industry operations in 2021 I Don’t


Know
No
Activity
Reduced Normal

North America World


3 3 3 6 3 5 6
6 3 9 9 9 12
15 9
20 6
10 6
23 32
33 9
28 28 26
46 43 34 44 44 43
50 53 49
30
64 48 36 36
39 32
53
57
41
49 46
50
40 74 40 40 40
40 66
39 37
60 58 35
25 49 49 47
42 42
32
23 27
19 22
14 17 17 13 16 16 17
11 11 12

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © 24


Operations - Reopening Exhibitions
North America

When do you believe North America World


exhibitions will open
again in your city? not clear
yet
1 1
1 4
4
1
5
1
6 5

12
%
27
later 34 26
34

2022-H1 57
50
36
2021-H2 38
44
43

already
open

29 24
35
29
19 16
6 9

Local National International Local National International


exhibitions exhibitions exhibitions exhibitions exhibitions exhibitions

27th UFI Global Exhibition Barometer / July 2021 © 25


Operations - Reopening Exhibitions
North America

What do you believe would most help the “bounce back” of exhibitions?

North America World

Readiness of exhibiting companies and


visitors to participate again
69% Lift of current travel restrictions 71%

Readiness of exhibiting companies and


Lift of current travel restrictions 62% visitors to participate again
58%

Lift of current public policies that apply Lift of current public policies that apply
locally to exhibitions
57% locally to exhibitions
55%

Mid-term visibility in terms of public policies, Mid-term visibility in terms of public policies,
including travel restrictions
38% including travel restrictions
45%

Financial incentive packages (leading to Financial incentive packages (leading to


reduced costs for the exhibitors)
38% reduced costs for the exhibitors)
40%

Relevant hygiene measures 31% Relevant hygiene measures 31%

Other 14% Other 9%

27th UFI Global Exhibition Barometer / July 2021 © 26


Turnover
North America

Revenue compared to 2019


North America World

Average for all


companies Average for all
42% 42% companies 43%
2021: 52%
2021: 48% 36% 35%
33%
31% 31%

2020: 36%
22%

2020: 28% 16%


13% 14%
11% 11%
6% 5%
3% 3% 4%
0%

0% less than 25% 25-49% 50-75% more than 75% 0% less than 25% 25-49% 50-75% more than 75%

2020 2021 2020 2021

27th UFI Global Exhibition Barometer / July 2021 © 27


Operating Profits
North America

North America World

%
Increase 5 3
of more 6
than 10%
12 5

Stable 5 11
(between
5 45
-10% and
+10%)
55

I don’t 24
know
32

Reduced
by
11-50%
36
Reduced 31
by more
than 50%
51
41
3
Loss 2 8
2
10 3
5

2019 2020 2019 2020

27th UFI Global Exhibition Barometer / July 2021 © 28


Public Financial Support
North America

Did your company benefit from public


financial support?
64%

North America World 52%

26%
18% 15% 14%
No

Yes, for less than 10% of our 2019 overall costs


5% 3% 3%
0%
Yes, for between 10% and 25% of our 2019 overall costs
NO YES
Yes, for between 25% and 50% of our 2019 overall costs North America 64% North America 36%
World 52% World 48%
Yes, for more than 50% of our 2019 overall costs

27th UFI Global Exhibition Barometer / July 2021 © 29


Workforce
North America

Have you had to reduce your workforce?

North America World

No, thanks to savings 26% 18%


22% 24%
No, thanks to governmental support/ short time work allowance 16%
15%
Yes, up to 10% 12% 12% 14% 12% 12%
9%
5%
Yes, up to 25% 2%
Yes, up to 50%
NO YES
Yes, up to 75% North America 37% North America 63%
World 43% World 57%
Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © 30


Perspectives
North America

If there is no business for the next 6 months,


which best applies?
61%
57%
North America World

22%
18%
13% 12% 10%
It's okay, we have extended our offering to other 5%
profitable work areas

It's okay, we'll survive from our savings


WE’LL MANAGE WE’RE STRUGGLING
It will be hard, but we can keep our heads above water North America 34% North America 66%
World 34% World 66%
I’m afraid we’d have to close down

27th UFI Global Exhibition Barometer / July 2021 © 31


Most Important Business Issues -
Format of Exhibitions - North America

Most important business issues in the exhibition industry North America Global
29%
27%

19% 19%
16%
12% 13%
10% 11%
7% 7% 7% 5%
5% 4% 4% 4%
1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 35% 53% 10% 3%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 3% 49% 34% 14%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 26% 45% 13% 11% 5%

Not sure events


“Virtual” at all replacing “physical” events 3% 8% 28% 62%

27th UFI Global Exhibition Barometer / July 2021 © 32


Digitisation
North America

North America Global

Digitisation: implementation in North America and globally

Developed a digital / transformation strategy for individual 57%


exhibitions / products 58%

Changed internal processes and workflows in our company 54%


into digital processes 40%

Added digital services / products around our existing 46%


exhibitions (like apps, digital advertising, and digital signage) 37%

Launched digital products not directly related to 32%


existing exhibitions 25%

Developed a digital / transformation strategy 22%


for the whole company 22%
16%
Other
10%

Created a designated function in the upper/top management 8%


(like a CDO, Head of Digital, etc.) 6%

27th UFI Global Exhibition Barometer / July 2021 © 33


Number of fairs projected in 2021
North America

North America World

14%
20%
30%
34%

52%
50%

Digital Physical Hybrid Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © 34


Respective contributions from PHYSICAL (ON-SITE) AND
HYBRID ACTIVITIES / DIGITAL ONLY (ONLINE) ACTIVITIES
estimated for the income of the next 2 years

North America World

Physical Physical

Less than Between 10% Between 30% More than Less than Between 10% Between 30% More than
10% and 30% and 50% 50% 10% and 30% and 50% 50%

Less than Less than


10% 3% 10% 0% 38% 10% 6% 10% 6% 37%

Between 10% Between 10%


and 30% 0% 0% 15% 28% and 30% 0% 6% 6% 21%
Digital

Digital
Between 30% Between 30%
and 50%
0% 3% 0% 3% and 50%
0% 1% 2% 3%

More than More than


50%
0% 0% 3% – 50%
0% 0% 1% –

27th UFI Global Exhibition Barometer / July 2021 © 35


Expanded activities (for venues only)
North America

75%

56%
50% 49%

35%

25% 25% 26%


22%

0%
North America World

Streaming of digital events (broadcast studio) Streaming of digital events (broadcast studio)

Vaccination centre Vaccination centre

Sports and / entertainment events stage Sports and / entertainment events stage

Site to generate brand activations Site to generate brand activations

Hospital Hospital

27th UFI Global Exhibition Barometer / July 2021 © 36


Detailed results for Mexico

Situation of industry operations in 2021

%
I Don’t 6 6 6 6 6
Know
17 6 6
21
26
33 22 19
39

56 29 41
No
Activity
67
53
56
44
63
58
Reduced
50
50 72
59
39 53
28 35
28 31
Normal
17 16 16
11
6 6

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 37
Detailed results for Mexico

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

not clear
yet
17
29
6
%
Readiness of exhibiting companies and
67%
later visitors to participate again

52 Lift of current public policies that apply


35 57%
2022-H1 locally to exhibitions

43 Lift of current travel restrictions 52%


2021-H2

Financial incentive packages (leading to


38%
already
reduced costs for the exhibitors)
open
48 35
Mid-term visibility in terms of public policies,
33%
29 including travel restrictions

6
Relevant hygiene measures 33%
Local National International
exhibitions exhibitions exhibitions

Other 10%

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 38
Detailed results for Mexico

Revenue compared to 2019 Operating Profits


%
Increase 5
of more
than 10%
5

Stable
(between 43 25
-10% and
+10%)

Average for all I don’t


know
companies
44% 45%
2021: 53% 39% Reduced
35% by
11-50% 33

65
Reduced
by more
2020: 33% 20% than 50%
5

Loss
11% 19
6%

0% 0% 0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 39
Detailed results for Mexico

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?
90%

60%

35%
30%

20% 5% 5%
15%
10% 10% 10% 10%

0% 0% 0% 0%
NO YES 10% NO 25% YES 75% WE’LL MANAGE WE'RE STRUGGLING
35% 65%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 40
Detailed results for Mexico

Most important business issues in the exhibition industry Mexico Global


29%
25%
20% 19%
16% 16%
13% 11% 11%
7% 7% 5%
4% 4% 4% 4% 4%
1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 26% 63% 11%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 47% 40% 13%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 33% 56% 11%

Not sure events


“Virtual” at all replacing “physical” events 11% 32% 58%

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 41
Detailed results for Mexico

Mexico Global

Digitisation: implementation in Mexico and globally

Developed a digital / transformation strategy for individual 52%


exhibitions / products 58%

Changed internal processes and workflows in our company 43%


into digital processes 40%

Launched digital products not directly related to 33%


existing exhibitions 37%

Added digital services / products around our existing 29%


exhibitions (like apps, digital advertising, and digital signage) 25%
24%
Other
22%

Developed a digital / transformation strategy 10%


for the whole company 10%

Created a designated function in the upper/top management 10%


(like a CDO, Head of Digital, etc.) 6%

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 42
Detailed results for Mexico

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%

13%
Less than
10% 5% 16% 0% 32%
38%
Between 10%
and 30% 0% 0% 26% 16%

Digital
49% Between 30%
and 50%
0% 0% 0% 0%

More than
50%
0% 0% 5% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 43
Detailed results for US

Situation of industry operations in 2021

%
I Don’t 7 6
Know 13 13
20 21 19

24
40
47
53 53 40
No 63
Activity
47
47

88
Reduced 40 79 81
33 71
27 27
19 53
40
33
Normal
19 20 20 20 20

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (18 answers in total) 44
Detailed results for US

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

%
2 2
not clear 2 9
yet

31 Lift of current travel restrictions 78%


later 33

Readiness of exhibiting companies and


78%
2022-H1
60 visitors to participate again

33 Lift of current public policies that apply


56%
2021-H2 locally to exhibitions

48
Mid-term visibility in terms of public policies,
39%
already
including travel restrictions
open

26 Financial incentive packages (leading to


33 33%
reduced costs for the exhibitors)
15
6
Relevant hygiene measures 22%
Local National International
exhibitions exhibitions exhibitions

Other 22%

27th UFI Global Exhibition Barometer / July 2021 © (18 answers in total) 45
Detailed results for US

Revenue compared to 2019 Operating Profits


%
Increase 6
of more
than 10%

Stable 28
(between
-10% and
+10%)

I don’t 71 6
know
Average for all 6
companies
43%
40%
2021: 50% Reduced
by
11-50%

29% 39
2020: 39% 27% Reduced
by more
20% 21% than 50%

24
Loss
17
7% 7% 7%
6
0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (18 answers in total) 46
Detailed results for US

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?

61%

44%

31%
25% 28%
17% 17% 17% 17% 17%
11%
6% 6% 6%
0% 0%
NO YES 69% NO 39% YES 61% WE’LL MANAGE WE'RE STRUGGLING
33% 67%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (18 answers in total) 47
Detailed results for US

Most important business issues in the exhibition industry USA Global

27% 29%

18% 19%
16%
12%
10% 11% 10%
7% 8% 8% 7%
4% 5%
4%
2% 1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 44% 39% 11% 6%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 6% 53% 24% 18%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 24% 35% 6% 24% 12%

Not sure events


“Virtual” at all replacing “physical” events 6% 29% 65%

27th UFI Global Exhibition Barometer / July 2021 © (18 answers in total) 48
Detailed results for US

USA Global

Digitisation: implementation in USA and globally

Changed internal processes and workflows in our company 56%


into digital processes 58%

Developed a digital / transformation strategy for individual 50%


exhibitions / products 40%

Added digital services / products around our existing 44%


exhibitions (like apps, digital advertising, and digital signage) 37%

Developed a digital / transformation strategy 28%


for the whole company 25%

Launched digital products not directly related to 22%


existing exhibitions 22%

Created a designated function in the upper/top management 6%


(like a CDO, Head of Digital, etc.) 10%
6%
Other
6%

27th UFI Global Exhibition Barometer / July 2021 © (18 answers in total) 49
Detailed results for US

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%

16%
24% Less than
10% 0% 0% 0% 44%

Between 10%
and 30% 0% 0% 6% 39%

Digital
60% Between 30%
and 50%
0% 6% 0% 6%

More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (18 answers in total) 50
Central &
South America

27th UFI Global Exhibition Barometer / July 2021 © 51


Operations - Reopening Exhibitions
Central & South America

Situation of industry operations in 2021 I Don’t


Know
No
Activity
Reduced Normal

Central & South America World


5 6
11 11 11 13 9 9 9 12
13 16
6 6
10
8 6 32 9
39 17 28 26
10 44 44 43
49 49 51 30 49
55 34 53
58
36 36
39 32
44 43

42 42
41
49 46
47 38
38 40 40 40
39 39 36 37
35 35
32 49 49 47
42
36 38
31 32
27
21 19 22
14 17 13 16 16 17
11 12 12 13 12
9

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © 52


Operations - Reopening Exhibitions
Central & South America

When do you believe Central & South America World


exhibitions will open
again in your city? not clear
yet
2
7
1
8
3

15
1
5
1
6 5

12
%
later 26
26 34
40

2022-H1

50
56
2021-H2 38
47
43

already
open 48
24
24 29
17 16
9
3 3
Local National International Local National International
exhibitions exhibitions exhibitions exhibitions exhibitions exhibitions

27th UFI Global Exhibition Barometer / July 2021 © 53


Operations - Reopening Exhibitions
Central & South America

What do you believe would most help the “bounce back” of exhibitions?

Central & South America World

Readiness of exhibiting companies and


visitors to participate again
63% Lift of current travel restrictions 71%

Lift of current public policies that apply Readiness of exhibiting companies and
locally to exhibitions
62% visitors to participate again
58%

Lift of current public policies that apply


Lift of current travel restrictions 51% locally to exhibitions
55%

Financial incentive packages (leading to Mid-term visibility in terms of public policies,


reduced costs for the exhibitors)
45% including travel restrictions
45%

Mid-term visibility in terms of public policies, Financial incentive packages (leading to


including travel restrictions
41% reduced costs for the exhibitors)
40%

Relevant hygiene measures 34% Relevant hygiene measures 31%

Other 13% Other 9%

27th UFI Global Exhibition Barometer / July 2021 © 54


Turnover
Central & South America

Revenue compared to 2019


Central & South America World

60%

Average for all


companies 43%
38%
2021: 48% 36% 35%
31%
Average for all
companies 26% 27%
24%
2021: 32%
2020: 28% 16%
13% 14%
2020: 23%
8%
5% 6% 5%
4% 3% 3% 4%

0% less than 25% 25-49% 50-75% more than 75% 0% less than 25% 25-49% 50-75% more than 75%

2020 2021 2020 2021

27th UFI Global Exhibition Barometer / July 2021 © 55


Operating Profits
Central & South America

Central & South America World

%
Increase
3 3
of more 8 6
than 10%
6 5

Stable 40 4 11
(between 45
-10% and
+10%)
21
I don’t 24
know

Reduced
by
11-50% 37
36
Reduced 59
by more
than 50%
51
4
8 3
Loss
8
6
3
6 5

2019 2020 2019 2020

27th UFI Global Exhibition Barometer / July 2021 © 56


Public Financial Support
Central & South America

92%
Did your company benefit from public
financial support?

Central & South America World 52%

26%

14%
No
8% 5%
Yes, for less than 10% of our 2019 overall costs 3%
0% 0% 0%
Yes, for between 10% and 25% of our 2019 overall costs
NO YES
Yes, for between 25% and 50% of our 2019 overall costs Central & Central &
South America 92% South America 8%
Yes, for more than 50% of our 2019 overall costs
World 52% World 48%

27th UFI Global Exhibition Barometer / July 2021 © 57


Workforce
Central & South America

Have you had to reduce your workforce?

Central & South America World

33%
No, thanks to savings 26% 18%
No, thanks to governmental support/ short time work allowance
16% 16%
14% 14% 14% 14% 12%
Yes, up to 10%
9% 5%
Yes, up to 25%
5% 5%

Yes, up to 50%
NO YES
Yes, up to 75% Central & Central &
South America 21% South America 79%
Yes, we shut down to the minimum
World 43% World 57%

27th UFI Global Exhibition Barometer / July 2021 © 58


Perspectives
Central & South America

If there is no business for the next 6 months,


which best applies? 68%

57%
Central & South America World

18%
10% 13% 13% 10% 10%
It's okay, we have extended our offering to other
profitable work areas

It's okay, we'll survive from our savings


WE’LL MANAGE WE’RE STRUGGLING
It will be hard, but we can keep our heads above water Central & Central &
South America 23% South America 78%
I’m afraid we’d have to close down World 34% World 66%

27th UFI Global Exhibition Barometer / July 2021 © 59


Most Important Business Issues - Format
of Exhibitions - Central & South America

Most important business issues in the exhibition industry Central & South America Global
29%
26% 26%

19%
16%
9% 11% 11%
7% 7% 6% 7% 7%
4% 5% 5%
2% 1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 28% 31% 32% 4% 4%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 13% 38% 37% 13%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 37% 49% 12% 1%

Not sure events


“Virtual” at all replacing “physical” events 11% 17% 21% 10% 42%

27th UFI Global Exhibition Barometer / July 2021 © 60


Digitisation
Central & South America

Central & South America Global

Digitisation: implementation in Central and South America and globally

Added digital services / products around our existing 49%


exhibitions (like apps, digital advertising, and digital signage) 58%

Developed a digital / transformation strategy for individual 44%


exhibitions / products 40%

Changed internal processes and workflows in our company 31%


into digital processes 37%

Launched digital products not directly related to 31%


existing exhibitions 25%

Developed a digital / transformation strategy 19%


for the whole company 22%
8%
Other
10%

Created a designated function in the upper/top management 1%


(like a CDO, Head of Digital, etc.) 6%

27th UFI Global Exhibition Barometer / July 2021 © 61


Number of fairs projected in 2021
Central & South America

Central & South America World

20%
29% 31% 30%

50%
40%

Digital Physical Hybrid Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © 62


Respective contributions from PHYSICAL (ON-SITE) AND
HYBRID ACTIVITIES / DIGITAL ONLY (ONLINE) ACTIVITIES
estimated for the income of the next 2 years

Central & South America World

Physical Physical

Less than Between 10% Between 30% More than Less than Between 10% Between 30% More than
10% and 30% and 50% 50% 10% and 30% and 50% 50%

Less than Less than


10% 5% 14% 5% 22% 10% 6% 10% 6% 37%

Between 10% Between 10%


and 30% 1% 12% 10% 14% and 30% 0% 6% 6% 21%
Digital

Digital
Between 30% Between 30%
and 50%
0% 1% 8% 3% and 50%
0% 1% 2% 3%

More than More than


50%
0% 1% 3% – 50%
0% 0% 1% –

27th UFI Global Exhibition Barometer / July 2021 © 63


Expanded activities (for venues only)
Central & South America

63%

56%
49%

35%
32%
26% 26%
21% 21% 22%

Central &
South America World

Streaming of digital events (broadcast studio) Streaming of digital events (broadcast studio)

Vaccination centre Vaccination centre

Sports and / entertainment events stage Sports and / entertainment events stage

Site to generate brand activations Site to generate brand activations

Hospital Hospital

27th UFI Global Exhibition Barometer / July 2021 © 64


Detailed results for Brazil

Situation of industry operations in 2021

%
I Don’t 7 8 8 8
Know

8 8 8
14
38 38 38
44 44 44 43 43

No 31 31
Activity 38

43

29 29
Reduced 44 44
50
44 44 44
54 54
46
36
Normal
29 29
19 19
13 13 13 13

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 65
Detailed results for Brazil

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

%
not clear 4 4 5
yet 4 4
14
Readiness of exhibiting companies and
65%
later visitors to participate again
31
42
Lift of current public policies that apply
59%
2022-H1 locally to exhibitions

55
Mid-term visibility in terms of public policies,
59%
2021-H2 including travel restrictions

50
Relevant hygiene measures 47%
already
open
50
Financial incentive packages (leading to
23 29%
reduced costs for the exhibitors)

12
5 Lift of current travel restrictions 24%
Local National International
exhibitions exhibitions exhibitions

Other 12%

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 66
Detailed results for Brazil

Revenue compared to 2019 Operating Profits


%
Increase
of more
than 10% 18

Stable
36
(between 12
-10% and
+10%)
55%
I don’t 12
know

Reduced
Average for all 36% 36% by 43
companies 11-50%

2021: 39% 27% 27% Reduced 59


by more
than 50%

Loss 14
2020: 23% 9% 9%
7

0% 0% 0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 67
Detailed results for Brazil

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
100% best applies?

81%

67%

33%

13%
6%
0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
NO YES 0% NO 67% YES 33% WE’LL MANAGE WE'RE STRUGGLING
13% 88%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 68
Detailed results for Brazil

Most important business issues in the exhibition industry Brazil Global


29% 29%
24%
19%
17% 16%
11% 12%
7% 7% 7% 5%
5% 4% 5%
2% 1%
0%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 19% 50% 31%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 38% 46% 15%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 38% 44% 19%

Not sure events


“Virtual” at all replacing “physical” events 6% 19% 6% 69%

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 69
Detailed results for Brazil

Brazil Global

Digitisation: implementation in Brazil and globally

Added digital services / products around our existing 18%


exhibitions (like apps, digital advertising, and digital signage) 58%

Developed a digital / transformation strategy for individual 6%


exhibitions / products 40%

Changed internal processes and workflows in our company 6%


into digital processes 37%

Launched digital products not directly related to 6%


existing exhibitions 25%

Developed a digital / transformation strategy 6%


for the whole company 22%

Created a designated function in the upper/top management 0%


(like a CDO, Head of Digital, etc.) 10%
0%
Other
6%

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 70
Detailed results for Brazil

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%

26% 24% Less than


10% 6% 0% 0% 25%

Between 10%
and 30% 0% 19% 13% 31%

Digital
Between 30%
and 50%
0% 6% 0% 0%

49%
More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 71
Detailed results for Chile

Situation of industry operations in 2021

%
I Don’t
Know
22 22 20 22
30 30
42
46 50
54 54
58
No
Activity
22 10 30
33
30 44
20

Reduced
42 33
38 29 23 22
31
33 50
40 40
33
Normal
21 23 22 22
15 15 17
8

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 72
Detailed results for Chile

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

not clear
yet 14 13
9
%
Lift of current public policies that apply
22 69%
later locally to exhibitions

32
Lift of current travel restrictions 63%
2022-H1 47

Financial incentive packages (leading to


63%
2021-H2 reduced costs for the exhibitors)
52

Mid-term visibility in terms of public policies,


43 56%
already
including travel restrictions
open
37
Readiness of exhibiting companies and
44%
visitors to participate again
17
11
3 Relevant hygiene measures 25%
Local National International
exhibitions exhibitions exhibitions

Other 13%

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 73
Detailed results for Chile

Revenue compared to 2019 Operating Profits


%
Increase 7
of more
than 10%

Stable
21
(between
-10% and
+10%)

I don’t
know

Reduced
36% by
11-50%
71
27% 27%
Average for all Reduced
companies by more
than 50%

2021: 28%
Loss

9%

0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2021

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 74
Detailed results for Chile

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?
87%

69%

24% 24%
18% 18% 19%
13% 12% 13%
6%
0% 0% 0% 0% 0%
NO YES 13% NO 18% YES 82% WE’LL MANAGE WE'RE STRUGGLING
19% 81%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 75
Detailed results for Chile

Most important business issues in the exhibition industry Chile Global


29% 29%
24%
19%
16%
11% 11%
8% 7% 8% 7% 8%
5% 4% 5% 5%
3% 1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 21% 36% 29% 7% 7%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 31% 23% 31% 15%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 36% 50% 7% 7%

Not sure events


“Virtual” at all replacing “physical” events 14% 21% 29% 7% 29%

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 76
Detailed results for Chile

Chile Global

Digitisation: implementation in Chile and globally

Added digital services / products around our existing 63%


exhibitions (like apps, digital advertising, and digital signage) 58%

Developed a digital / transformation strategy for individual 56%


exhibitions / products 40%

Changed internal processes and workflows in our company 50%


into digital processes 37%

Launched digital products not directly related to 31%


existing exhibitions 25%

Developed a digital / transformation strategy 31%


for the whole company 22%
13%
Other
10%

Created a designated function in the upper/top management 6%


(like a CDO, Head of Digital, etc.) 6%

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 77
Detailed results for Chile

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%

24% Less than


10% 15% 8% 0% 8%

Between 10%
and 30% 8% 0% 15% 23%
59%

Digital
17%
Between 30%
and 50%
0% 0% 15% 0%

More than
50%
0% 8% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 78
Detailed results for Colombia

Situation of industry operations in 2021

%
I Don’t
Know 11 12 11 11 12 12

6
33 12 11 12 12
42 17
47
53
58
No 65
Activity 39
39 35
47
53
50
44
Reduced

47
32 42
32
44 41
30 39
29
Normal
22 22 24
16
11 11 11
5

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 79
Detailed results for Colombia

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

%
3 4
not clear
yet
3 10

20 Readiness of exhibiting companies and


71%
later visitors to participate again
39

Financial incentive packages (leading to


52 71%
2022-H1 reduced costs for the exhibitors)

Lift of current travel restrictions 52%


2021-H2 54

Lift of current public policies that apply


50 52%
already
locally to exhibitions
open
31
Mid-term visibility in terms of public policies,
33%
including travel restrictions
20
7 7
Relevant hygiene measures 29%
Local National International
exhibitions exhibitions exhibitions

Other 14%

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 80
Detailed results for Colombia

Revenue compared to 2019 Operating Profits


%
Increase
of more 10
than 10%
5
65%
Stable
(between
-10% and 20
+10%)
62
I don’t
50% know

Reduced
by
11-50%
Average for all
companies 28% 65
Reduced
by more
2021: 33% than 50% 31

2020: 25% Loss


11% 12% 12%

6% 6% 6% 6% 8

2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 81
Detailed results for Colombia

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?
91%

55% 55%

25%

15% 15%
9% 10% 10%
5% 5% 5%
0% 0% 0% 0%
NO YES 9% NO 5% YES 95% WE’LL MANAGE WE'RE STRUGGLING
30% 70%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 82
Detailed results for Colombia

Most important business issues in the exhibition industry Colombia Global


29%
23%
21%
19%
16% 15%
11% 11%
8% 9% 7% 9% 7%
4% 5%
2% 2% 1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 42% 26% 26% 5%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 13% 40% 33% 13%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 50% 33% 17%

Not sure events


“Virtual” at all replacing “physical” events 17% 17% 11% 11% 44%

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 83
Detailed results for Colombia

Colombia Global

Digitisation: implementation in Colombia and globally

Developed a digital / transformation strategy for individual 33%


exhibitions / products 58%

Launched digital products not directly related to 33%


existing exhibitions 40%

Added digital services / products around our existing 14%


exhibitions (like apps, digital advertising, and digital signage) 37%

Changed internal processes and workflows in our company 14%


into digital processes 25%

Developed a digital / transformation strategy 10%


for the whole company 22%
5%
Other
10%

Created a designated function in the upper/top management 0%


(like a CDO, Head of Digital, etc.) 6%

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 84
Detailed results for Colombia

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%

26% Less than


0% 21% 5% 37%
10%

42%
Between 10%
and 30% 0% 11% 11% 5%

Digital
Between 30%
and 50%
0% 0% 5% 5%
32%

More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 85
Europe

27th UFI Global Exhibition Barometer / July 2021 © 86


Operations - Reopening Exhibitions
Europe

Situation of industry operations in 2021 I Don’t


Know
No
Activity
Reduced Normal

Europe World
3 4 7 5 6
8 8 10 9 9 9 12
5 4
7 8 6 6
28 10
26 32 9
41 32 28 26
44 44 43
52 49 53 49
58 31 31
61 34 28 36 36
39 32

51 49 41
39 49 46
40
40 40 40
33
34 37
57 57 35
30 55
29 51 49 49 47
42

25 27
18 19 21 22 19 22
14 13 16 16 17
10 12 12

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © 87


Operations - Reopening Exhibitions
Europe

When do you believe Europe World


exhibitions will open
again in your city? not clear
yet
2
4
2
5
4
9
1
5
1
6 5

12
%
later 27 26
30 34

2022-H1
43
50

35 38
2021-H2

44
43

already 29
open

24
32 29
18 16
14
9

Local National International Local National International


exhibitions exhibitions exhibitions exhibitions exhibitions exhibitions

27th UFI Global Exhibition Barometer / July 2021 © 88


Operations - Reopening Exhibitions
Europe

What do you believe would most help the “bounce back” of exhibitions?

Europe World

Lift of current travel restrictions 77% Lift of current travel restrictions 71%

Readiness of exhibiting companies and Readiness of exhibiting companies and


visitors to participate again
61% visitors to participate again
58%

Lift of current public policies that apply Lift of current public policies that apply
locally to exhibitions
54% locally to exhibitions
55%

Mid-term visibility in terms of public policies, Mid-term visibility in terms of public policies,
including travel restrictions
47% including travel restrictions
45%

Financial incentive packages (leading to Financial incentive packages (leading to


reduced costs for the exhibitors)
39% reduced costs for the exhibitors)
40%

Relevant hygiene measures 28% Relevant hygiene measures 31%

Other 6% Other 9%

27th UFI Global Exhibition Barometer / July 2021 © 89


Turnover
Europe

Revenue compared to 2019


Europe World

47%
Average for all
Average for all companies 43%
companies
37% 36%
35% 2021: 48% 35%
2021: 45% 31% 31%

2020: 32%
2020: 28% 16%
13% 13% 13% 14%
12%

5% 5% 5% 4%
3% 3%

0% less than 25% 25-49% 50-75% more than 75% 0% less than 25% 25-49% 50-75% more than 75%

2020 2021 2020 2021

27th UFI Global Exhibition Barometer / July 2021 © 90


Operating profits
Europe

Europe World

%
2 3
Increase
of more
4 6
than 10% 5
5
11
Stable
43 11
(between 45
-10% and
+10%)
24
I don’t 24
know

Reduced
by
11-50%
42 36
Reduced
by more 55
than 50%
51

3
Loss 4
8
4
2 3
5 5

2019 2020 2019 2020

27th UFI Global Exhibition Barometer / July 2021 © 91


Public Financial Support
Europe

Did your company benefit from public


financial support?

Europe World 52%

35%
30%
26%
21%
14%
No 10%
Yes, for less than 10% of our 2019 overall costs
5% 3% 3%
Yes, for between 10% and 25% of our 2019 overall costs
NO YES
Yes, for between 25% and 50% of our 2019 overall costs Europe 35% Europe 65%
World 52% World 48%
Yes, for more than 50% of our 2019 overall costs

27th UFI Global Exhibition Barometer / July 2021 © 92


Workforce
Europe

Have you had to reduce your workforce?

Europe World

32%
18%
25% 26%
No, thanks to savings

No, thanks to governmental support/ short time work allowance 17% 16%
Yes, up to 10% 12% 14% 12%
6% 9% 3% 5% 4%
Yes, up to 25%

Yes, up to 50%
NO YES
Yes, up to 75% Europe 57% Europe 43%
World 43% World 57%
Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © 93


Perspectives
Europe

If there is no business for the next 6 months,


which best applies?
59% 57%

Europe World

27%

18%
13%
9% 10%
It's okay, we have extended our offering to other 5%
profitable work areas

It's okay, we'll survive from our savings


WE’LL MANAGE WE’RE STRUGGLING
It will be hard, but we can keep our heads above water Europe 36% Europe 64%
World 34% World 66%
I’m afraid we’d have to close down

27th UFI Global Exhibition Barometer / July 2021 © 94


Most Important Business Issues -
Format of Exhibitions - Europe

Most important business issues in the exhibition industry Europe Global


28% 29%

17% 19% 18%


16%
13% 11%
9% 7% 7%
5% 4% 4% 4% 5%
2% 1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 40% 44% 12% 3%1%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 6% 45% 40% 9%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 23% 52% 13% 7% 5%

Not sure events


“Virtual” at all replacing “physical” events 3% 14% 25% 58%

27th UFI Global Exhibition Barometer / July 2021 © 95


Digitisation
Europe

Europe Global

Digitisation: implementation in Europe and globally

Added digital services / products around our existing 58%


exhibitions (like apps, digital advertising, and digital signage) 58%

Developed a digital / transformation strategy for individual 38%


exhibitions / products 40%

Changed internal processes and workflows in our company 38%


into digital processes 37%

Developed a digital / transformation strategy 25%


for the whole company 25%

Launched digital products not directly related to 24%


existing exhibitions 22%

Created a designated function in the upper/top management 15%


(like a CDO, Head of Digital, etc.) 10%
6%
Other
6%

27th UFI Global Exhibition Barometer / July 2021 © 96


Number of fairs projected in 2021
Europe

Europe World

15% 20%
29% 30%

56% 50%

Digital Physical Hybrid Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © 97


Respective contributions from PHYSICAL (ON-SITE) AND
HYBRID ACTIVITIES / DIGITAL ONLY (ONLINE) ACTIVITIES
estimated for the income of the next 2 years

Europe World

Physical Physical

Less than Between 10% Between 30% More than Less than Between 10% Between 30% More than
10% and 30% and 50% 50% 10% and 30% and 50% 50%

Less than Less than


10% 5% 8% 8% 46% 10% 6% 10% 6% 37%

Between 10% Between 10%


and 30% 1% 3% 2% 21% and 30% 0% 6% 6% 21%
Digital

Digital
Between 30% Between 30%
and 50%
0% 1% 1% 2% and 50%
0% 1% 2% 3%

More than More than


50%
0% 1% 0% – 50%
0% 0% 1% –

27th UFI Global Exhibition Barometer / July 2021 © 98


Expanded activities (for venues only)
Europe

57% 56%
54%
49%

35%
32%
26%
24% 24%
22%

Europe World

Streaming of digital events (broadcast studio) Streaming of digital events (broadcast studio)

Vaccination centre Vaccination centre

Sports and / entertainment events stage Sports and / entertainment events stage

Site to generate brand activations Site to generate brand activations

Hospital Hospital

27th UFI Global Exhibition Barometer / July 2021 © 99


Detailed results for France

Situation of industry operations in 2021

%
I Don’t
Know 10 11 11 11 11
16
5 5
32
16
11 11
50 16
55 55 55
60
No
Activity 47
55

37

Reduced
74 74 74
32 68
32
25
40 40
42
35 32
Normal

15 18
14
5 5

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 100
Detailed results for France

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

not clear
yet
6
4
5
4 15 %
later 10 Lift of current travel restrictions 81%
26 31

Lift of current public policies that apply


67%
2022-H1 locally to exhibitions
39
Mid-term visibility in terms of public policies,
30 62%
2021-H2 including travel restrictions

44
Financial incentive packages (leading to
43%
already
reduced costs for the exhibitors)
open
29
Readiness of exhibiting companies and
34 33%
visitors to participate again
16
7
Relevant hygiene measures 33%
Local National International
exhibitions exhibitions exhibitions

Other 0%

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 101
Detailed results for France

Revenue compared to 2019 Operating Profits


%
Increase
of more 10
than 10%

14
Stable
(between
-10% and
+10%)
55%
53%
I don’t
know 29
Average for all
companies

Reduced
2021: 49% 36% by
11-50%

Reduced
24% by more
than 50% 48
2020: 29%
Loss
12%
9%
6% 6%

0% 0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 102
Detailed results for France

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?

62%

48% 48%

29%
19% 19% 19%
14% 14% 14%
10%
5%
0% 0% 0% 0%
NO YES 86% NO 76% YES 24% WE’LL MANAGE WE'RE STRUGGLING
67% 33%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 103
Detailed results for France

Most important business issues in the exhibition industry France Global


30% 29%

19% 20%
16%
11% 13%
11%
7% 7% 7% 7% 7% 5%
4% 4%
2% 1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 53% 32% 16%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 6% 53% 35% 6%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 20% 50% 20% 5% 5%

Not sure events


“Virtual” at all replacing “physical” events 11% 50% 39%

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 104
Detailed results for France

France Global

Digitisation: implementation in France and globally

Added digital services / products around our existing 48%


exhibitions (like apps, digital advertising, and digital signage) 58%

Developed a digital / transformation strategy for individual 33%


exhibitions / products 40%

Changed internal processes and workflows in our company 29%


into digital processes 37%

Developed a digital / transformation strategy 24%


for the whole company 25%

Launched digital products not directly related to 10%


existing exhibitions 22%
10%
Other
10%

Created a designated function in the upper/top management 0%


(like a CDO, Head of Digital, etc.) 6%

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 105
Detailed results for France

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%
10%

28% Less than


10% 5% 11% 5% 53%

Between 10%
and 30% 0% 5% 0% 21%

Digital
62% Between 30%
0% 0% 0% 0%
and 50%

More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 106
Detailed results for Germany

Situation of industry operations in 2021

%
I Don’t 5
Know 11
17 17 17 17
21
42 42 42 6 6
26
55 58
60
No
Activity

56 56
50
56
53
42
Reduced 37 37 37
25 21
20

Normal 28 28 28
20 20 21 21 21 21 21 21 22

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (20 answers in total) 107
Detailed results for Germany

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

not clear
yet
6 6
11
%
later 27 Lift of current travel restrictions 95%
33

Readiness of exhibiting companies and


74%
2022-H1 visitors to participate again
60
Lift of current public policies that apply
68%
2021-H2 locally to exhibitions
48
Mid-term visibility in terms of public policies,
58 37%
already
including travel restrictions
open

Relevant hygiene measures 37%


29
18
3 Financial incentive packages (leading to
16%
reduced costs for the exhibitors)
Local National International
exhibitions exhibitions exhibitions

Other 11%

27th UFI Global Exhibition Barometer / July 2021 © (20 answers in total) 108
Detailed results for Germany

Revenue compared to 2019 Operating Profits


%
Increase
of more 11
than 10%

67% 11
Stable
(between
-10% and
+10%) 56

I don’t
26
know

44%
Average for all
companies Reduced
by
11-50%
2020: 45% 31%
Reduced
by more 31 53
2021: 35% than 50%
20%

13% 13% 13% Loss


6
6
0% 0% 0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (20 answers in total) 109
Detailed results for Germany

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?

61%
58%

37%

26%
21% 21%
16%
11% 11% 11%
6% 5% 5% 5% 5%
0%
NO YES 39% NO 63% YES 37% WE’LL MANAGE WE'RE STRUGGLING
37% 63%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (20 answers in total) 110
Detailed results for Germany

Most important business issues in the exhibition industry Germany Global


29%
23%
21%
19% 18%
16%
11% 11%
9% 7% 7% 7%
4% 5% 4% 5%
2% 1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 58% 16% 11% 16%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 13% 44% 38% 6%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 28% 56% 11% 6%

Not sure events


“Virtual” at all replacing “physical” events 5% 11% 84%

27th UFI Global Exhibition Barometer / July 2021 © (20 answers in total) 111
Detailed results for Germany

Germany Global

Digitisation: implementation in Germany and globally

Added digital services / products around our existing 60%


exhibitions (like apps, digital advertising, and digital signage) 58%

Developed a digital / transformation strategy for individual 45%


exhibitions / products 40%

Launched digital products not directly related to 40%


existing exhibitions 37%

Changed internal processes and workflows in our company 25%


into digital processes 25%

Developed a digital / transformation strategy 10%


for the whole company 22%
5%
Other
10%

Created a designated function in the upper/top management 0%


(like a CDO, Head of Digital, etc.) 6%

27th UFI Global Exhibition Barometer / July 2021 © (20 answers in total) 112
Detailed results for Germany

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%

28% Less than


10% 0% 6% 6% 44%

44%
Between 10%
and 30% 0% 0% 0% 33%

Digital
Between 30%
and 50%
0% 0% 0% 11%
28%

More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (20 answers in total) 113
Detailed results for Italy

Situation of industry operations in 2021

%
I Don’t 6
Know 10

33 33 35 35
39
50
55 55
No 65 65
Activity

83
85
Reduced
50

67 65 65
61
45
40 40
30 30
Normal
17
11
5 5 5 5 5 5

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 114
Detailed results for Italy

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

%
6 3
not clear
9
yet 7

later
Lift of current travel restrictions 68%
30 29 27

Readiness of exhibiting companies and


53%
2022-H1 visitors to participate again

Lift of current public policies that apply


42%
2021-H2 33 34 locally to exhibitions
47
Mid-term visibility in terms of public policies,
37%
already
including travel restrictions
open

Financial incentive packages (leading to


30 26%
29 reduced costs for the exhibitors)
17
Relevant hygiene measures 21%
Local National International
exhibitions exhibitions exhibitions

Other 16%

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 115
Detailed results for Italy

Revenue compared to 2019 Operating Profits


%
Increase 6
of more
than 10%
11

Stable
(between 11
-10% and
56% +10%)
63
I don’t
know
28
44%
Average for all
companies Reduced
by
33% 11-50%
2021: 43%
28%
Reduced
by more
than 50%
44
17% 38
2020: 26% Loss
11%
6% 6%

0% 0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 116
Detailed results for Italy

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?

79%

63%

53%

26%
21% 21%

11% 11%
5% 5% 5%
0% 0% 0% 0% 0%
NO YES 74% NO 74% YES 26% WE’LL MANAGE WE'RE STRUGGLING
21% 79%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 117
Detailed results for Italy

Most important business issues in the exhibition industry Italy Global


29%
24%
22%
19%
16% 16%
10% 11% 10%
9% 7% 7%
4% 5% 5%
2% 2% 1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 28% 61% 6% 6%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 6% 24% 65% 6%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 28% 44% 22% 6%

Not sure events


“Virtual” at all replacing “physical” events 6% 22% 72%

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 118
Detailed results for Italy

Italy Global

Digitisation: implementation in Italy and globally

Added digital services / products around our existing 38%


exhibitions (like apps, digital advertising, and digital signage) 58%

Developed a digital / transformation strategy for individual 24%


exhibitions / products 40%

Changed internal processes and workflows in our company 19%


into digital processes 37%
14%
Other
25%

Launched digital products not directly related to 10%


existing exhibitions 22%

Developed a digital / transformation strategy 10%


for the whole company 10%

Created a designated function in the upper/top management 5%


(like a CDO, Head of Digital, etc.) 6%

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 119
Detailed results for Italy

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%

13%
Less than
10% 6% 6% 11% 56%

50% Between 10%


0% 0% 6% 17%
and 30%

Digital
37%
Between 30%
and 50%
0% 0% 0% 0%

More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 120
Detailed results for Russian Federation

Situation of industry operations in 2021

%
I Don’t 6 6
Know 12 12
19 18 18 18 18
13 24
31 6
38 12
6
38 12 12 12
18
No
Activity 31 12

29
38
47
Reduced 81
76 76 76
63 65
56 59
50
41
31
Normal 24

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 121
Detailed results for Russian Federation

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

not clear
yet
5

11
5
5
5
5 %
10
15 Lift of current travel restrictions 100%
later
11
15
Readiness of exhibiting companies and
20 71%
2022-H1 visitors to participate again

Mid-term visibility in terms of public policies,


53%
2021-H2 including travel restrictions

74 Financial incentive packages (leading to


65 41%
already
reduced costs for the exhibitors)
open 55

Relevant hygiene measures 35%

Lift of current public policies that apply


29%
locally to exhibitions
Local National International
exhibitions exhibitions exhibitions

Other 6%

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 122
Detailed results for Russian Federation

Revenue compared to 2019 Operating Profits


%
Increase 6
of more
than 10%
25 13
Stable
(between
-10% and
+10%) 19

Average for all 50% I don’t


know
companies

2021: 53% 50
Reduced
36% 36% by
11-50%

29%
27% Reduced 63
2020: 37% by more
21% than 50%
13
Loss

13

0% 0% 0% 0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 123
Detailed results for Russian Federation

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?
88% 88%

35%
29%

13% 18%
12%
6% 6% 6%
0% 0% 0% 0% 0% 0%
NO YES 13% NO 65% YES 35% WE’LL MANAGE WE'RE STRUGGLING
6% 94%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 124
Detailed results for Russian Federation

Most important business issues in the exhibition industry Russia Global


29% 29% 27%

19% 18%
16%
11% 11%
7% 7% 5%
5% 4% 4% 4%
0% 2% 1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 35% 53% 6% 6%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 13% 38% 31% 19%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 41% 41% 12% 6%

Not sure events


“Virtual” at all replacing “physical” events 6% 13% 81%

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 125
Detailed results for Russian Federation

Russian Federation Global

Digitisation: implementation in Russian Federation and globally

Added digital services / products around our existing 76%


exhibitions (like apps, digital advertising, and digital signage) 58%

Developed a digital / transformation strategy for individual 53%


exhibitions / products 40%

Changed internal processes and workflows in our company 47%


into digital processes 37%

Developed a digital / transformation strategy 47%


for the whole company 25%

Created a designated function in the upper/top management 35%


(like a CDO, Head of Digital, etc.) 22%

Launched digital products not directly related to 29%


existing exhibitions 10%
6%
Other
6%

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 126
Detailed results for Russian Federation

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%

21%
Less than
10% 6% 0% 0% 59%

Between 10%
and 30% 0% 0% 0% 18%

Digital
79% Between 30%
and 50%
0% 6% 6% 0%

More than
50%
0% 6% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 127
Detailed results for Spain

Situation of industry operations in 2021

%
I Don’t 7
Know 13 13
20
25 25
33
44 47 33
50
33
No
Activity
75
88 60
60
56
63
Reduced

67
50 60
50 53 53

Normal 25 27
19 20
13 13
6

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 128
Detailed results for Spain

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

%
4
not clear 8 8
yet
12
Readiness of exhibiting companies and
75%
later visitors to participate again
33
38

2022-H1 40 Lift of current travel restrictions 69%

Lift of current public policies that apply


63%
2021-H2 locally to exhibitions
31

38 20 Financial incentive packages (leading to


63%
already
reduced costs for the exhibitors)
open

Mid-term visibility in terms of public policies,


50%
28 including travel restrictions
24
16
Relevant hygiene measures 19%
Local National International
exhibitions exhibitions exhibitions

Other 6%

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 129
Detailed results for Spain

Revenue compared to 2019 Operating Profits


%
Increase 7
of more
than 10%
22
14
Stable
(between
-10% and 7
+10%)

I don’t
50% know

Average for all


45% 44
companies
Reduced
by
2021: 46% 11-50%
71
27% 27% Reduced
by more
2020: 34% than 50%
19% 19%
33
13% Loss

0% 0% 0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 130
Detailed results for Spain

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?

71%

53% 53%

20% 20% 21%


13% 13% 13%
7% 7% 7%
0% 0% 0% 0%
NO YES 47% NO 73% YES 27% WE’LL MANAGE WE'RE STRUGGLING
29% 71%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 131
Detailed results for Spain

Most important business issues in the exhibition industry Spain Global


29%
24%
22% 20%
19%
16% 16%
12% 11%
7% 7% 6% 5%
4%
2% 1%
0% 0%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 27% 60% 13%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 63% 25% 13%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 7% 71% 7% 14%

Not sure events


“Virtual” at all replacing “physical” events 36% 29% 36%

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 132
Detailed results for Spain

Spain Global

Digitisation: implementation in Spain and globally

Added digital services / products around our existing 69%


exhibitions (like apps, digital advertising, and digital signage) 58%

Developed a digital / transformation strategy for individual 38%


exhibitions / products 40%

Changed internal processes and workflows in our company 38%


into digital processes 37%

Launched digital products not directly related to 31%


existing exhibitions 25%

Developed a digital / transformation strategy 31%


for the whole company 22%

Created a designated function in the upper/top management 6%


(like a CDO, Head of Digital, etc.) 10%
6%
Other
6%

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 133
Detailed results for Spain

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

6% Less than
10%
Between 10% Between 30%
and 30% and 50%
More than
50%

18%
Less than
10% 13% 13% 13% 33%

Between 10%
and 30% 7% 7% 0% 13%

Digital
76% Between 30%
and 50%
0% 0% 0% 0%

More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 134
Detailed results for Turkey

Situation of industry operations in 2021

%
I Don’t
Know 10 9 10 10 10 10

10
36 20 20
45 45 45 27
50 30
58 40
No
Activity 10

9
36
Reduced 80
36 36 25
70
64 60 60
25
50
45

Normal 27 25
17 18 18

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (12 answers in total) 135
Detailed results for Turkey

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

not clear
yet
5
%
33 Lift of current travel restrictions 83%
later 39
35

Mid-term visibility in terms of public policies,


58%
2022-H1 including travel restrictions

22 33 Readiness of exhibiting companies and


25 50%
2021-H2 visitors to participate again

Financial incentive packages (leading to


50%
already
reduced costs for the exhibitors)
open

39 Lift of current public policies that apply


35 33 25%
locally to exhibitions

Relevant hygiene measures 25%


Local National International
exhibitions exhibitions exhibitions

Other 8%

27th UFI Global Exhibition Barometer / July 2021 © (12 answers in total) 136
Detailed results for Turkey

Revenue compared to 2019 Operating Profits


%
Increase
of more
8
than 10%

17
Stable
(between
-10% and
57% +10%)

I don’t
know
Average for all 33
companies
40%
2021: 50% Reduced
by
11-50%

29% 30%
Reduced
by more
than 50%
20% 42
14% Loss
2020: 24% 10%

0% 0% 0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (12 answers in total) 137
Detailed results for Turkey

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?

64%
58%

42% 42%
36%

17%
8% 8% 8% 8% 8%
0% 0% 0% 0% 0%
NO YES 64% NO 58% YES 42% WE’LL MANAGE WE'RE STRUGGLING
42% 58%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (12 answers in total) 138
Detailed results for Turkey

Most important business issues in the exhibition industry Turkey Global


31%
29% 28%
25%
19%
16%
11%
6% 7% 7% 5%
3% 3% 4% 3% 3%
0% 1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 27% 45% 27%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 100%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 10% 60% 30%

Not sure events


“Virtual” at all replacing “physical” events 18% 45% 36%

27th UFI Global Exhibition Barometer / July 2021 © (12 answers in total) 139
Detailed results for Turkey

Turkey Global

Digitisation: implementation in Turkey and globally

Added digital services / products around our existing 67%


exhibitions (like apps, digital advertising, and digital signage) 58%

Developed a digital / transformation strategy for individual 50%


exhibitions / products 40%

Changed internal processes and workflows in our company 50%


into digital processes 37%

Launched digital products not directly related to 25%


existing exhibitions 25%

Developed a digital / transformation strategy 25%


for the whole company 22%
17%
Other
10%

Created a designated function in the upper/top management 0%


(like a CDO, Head of Digital, etc.) 6%

27th UFI Global Exhibition Barometer / July 2021 © (12 answers in total) 140
Detailed results for Turkey

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%

21% 22%
Less than
10% 0% 10% 10% 60%

Between 10%
and 30% 0% 10% 0% 10%

Digital
57% Between 30%
and 50%
0% 0% 0% 0%

More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (12 answers in total) 141
Detailed results for UK

Situation of industry operations in 2021

%
I Don’t 6 5 6 6
Know
11 11
16
33 22
44 47
56
61 61 61
No
33
Activity 72 32 17
44

Reduced
50
32
50
56
39 47 50
33 33 33
39
22
Normal
21
17
6 6 6 6 6 6

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (18 answers in total) 142
Detailed results for UK

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

%
4 7
not clear
yet
9
3
22 9
Readiness of exhibiting companies and
78%
later 21 visitors to participate again

2022-H1
Lift of current travel restrictions 56%

52
48 Lift of current public policies that apply
50%
2021-H2 locally to exhibitions
59
Mid-term visibility in terms of public policies,
50%
already
including travel restrictions
open

26 Financial incentive packages (leading to


28%
26 reduced costs for the exhibitors)

10
4 Relevant hygiene measures 22%
Local National International
exhibitions exhibitions exhibitions

Other 6%

27th UFI Global Exhibition Barometer / July 2021 © (18 answers in total) 143
Detailed results for UK

Revenue compared to 2019 Operating Profits


%
Increase 6
of more
than 10%

18
Stable
(between
-10% and 50
+10%)

I don’t
know 29
Average for all
companies

2021: 50% 38% 38% Reduced


36% by
11-50% 21

Reduced
by more
21% 21% 21% than 50% 7 47

13% 13% Loss 14


2020: 21%
7

0% 0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (18 answers in total) 144
Detailed results for UK

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?

56%

35% 35% 33%


28%
22% 22%
18% 17%
12% 11%
6% 6%
0% 0% 0%
NO YES 82% NO 28% YES 72% WE’LL MANAGE WE'RE STRUGGLING
44% 56%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (18 answers in total) 145
Detailed results for UK

Most important business issues in the exhibition industry UK Global


33%
29%

17% 19%
16% 15%
12% 11%
8% 7% 7%
6% 6% 5%
4%
2% 2% 1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 50% 39% 11%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 6% 69% 19% 6%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 18% 59% 6% 6% 12%

Not sure events


“Virtual” at all replacing “physical” events 17% 6% 11% 67%

27th UFI Global Exhibition Barometer / July 2021 © (18 answers in total) 146
Detailed results for UK

UK Global

Digitisation: implementation in UK and globally

Added digital services / products around our existing 56%


exhibitions (like apps, digital advertising, and digital signage) 58%

Changed internal processes and workflows in our company 50%


into digital processes 40%

Developed a digital / transformation strategy for individual 28%


exhibitions / products 37%

Launched digital products not directly related to 22%


existing exhibitions 25%

Developed a digital / transformation strategy 22%


for the whole company 22%

Created a designated function in the upper/top management 11%


(like a CDO, Head of Digital, etc.) 10%
0%
Other
6%

27th UFI Global Exhibition Barometer / July 2021 © (18 answers in total) 147
Detailed results for UK

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%
10%
21%
Less than
10% 12% 6% 6% 24%

Between 10%
and 30% 0% 0% 0% 41%

Digital
69% Between 30%
and 50%
0% 0% 6% 6%

More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (18 answers in total) 148
Middle East & Africa

27th UFI Global Exhibition Barometer / July 2021 © 149


Operations - Reopening Exhibitions
Middle East & Africa

Situation of industry operations in 2021 I Don’t


Know
No
Activity
Reduced Normal

Middle East & Africa World


6 6 6 5 6
9 9 9 9 9 12
13
6 6
13 16 10
32 9
18 28 26
44 44 44 43
47 47 49
56 42 53
58 45 30
62
36 36
39 32
41 39
39
41
23 49 46

41 40 40 40
39 39 35 37
26 26 35 35
21
49 49 47
39 42
38
33 33
27
19 22
17 16 18 15 16 16 16 17
13 13 13 12 13

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © 150


Operations - Reopening Exhibitions
Middle East & Africa

When do you believe Middle East & Africa World


exhibitions will open
again in your city? not clear
yet
3 3 2
10
1
5
1
6 5

12
%
24
later 33 26
34

2022-H1 51
50

47 38
2021-H2

48
43

already
open 23
24

26 29
16 15 16
9

Local National International Local National International


exhibitions exhibitions exhibitions exhibitions exhibitions exhibitions

27th UFI Global Exhibition Barometer / July 2021 © 151


Operations - Reopening Exhibitions
Middle East & Africa

What do you believe would most help the “bounce back” of exhibitions?

Middle East & Africa World

Lift of current travel restrictions 80% Lift of current travel restrictions 71%

Lift of current public policies that apply Readiness of exhibiting companies and
locally to exhibitions
55% visitors to participate again
58%

Mid-term visibility in terms of public policies, Lift of current public policies that apply
including travel restrictions
48% locally to exhibitions
55%

Readiness of exhibiting companies and Mid-term visibility in terms of public policies,


visitors to participate again
43% including travel restrictions
45%

Financial incentive packages (leading to Financial incentive packages (leading to


reduced costs for the exhibitors)
36% reduced costs for the exhibitors)
40%

Relevant hygiene measures 27% Relevant hygiene measures 31%

Other 9% Other 9%

27th UFI Global Exhibition Barometer / July 2021 © 152


Turnover
Middle East & Africa

Revenue compared to 2019


Middle East & Africa World

50%
Average for all
companies 43%

2021: 48% 36% 35%


Average for all 32% 31%
companies
26% 26%
2021: 34% 21%

2020: 28% 16%


13% 14%
2020: 24% 12% 12%
9% 9%
5% 4%
3% 3%

0% less than 25% 25-49% 50-75% more than 75% 0% less than 25% 25-49% 50-75% more than 75%

2020 2021 2020 2021

27th UFI Global Exhibition Barometer / July 2021 © 153


Operating profits
Middle East & Africa

Middle East & Africa World

%
Increase
3 3
of more 5 6
than 10%
10 5

Stable 39 11
(between 10 45
-10% and
+10%)

I don’t
21 24
know

Reduced
by 33
11-50%
36
Reduced
by more
than 50%
51 51
19 3
Loss
8
3 3
6 5

2019 2020 2019 2020

27th UFI Global Exhibition Barometer / July 2021 © 154


Public Financial Support
Middle East & Africa

Did your company benefit from public 83%


financial support?

Middle East & Africa World 52%

26%

14%
No
8% 8%
Yes, for less than 10% of our 2019 overall costs 3% 5% 3%
0%
Yes, for between 10% and 25% of our 2019 overall costs
NO YES
Yes, for between 25% and 50% of our 2019 overall costs Middle East & Middle East &
Africa 83% Africa 18%
Yes, for more than 50% of our 2019 overall costs
World 52% World 48%

27th UFI Global Exhibition Barometer / July 2021 © 155


Workforce
Middle East & Africa

Have you had to reduce your workforce?

Middle East & Africa World

No, thanks to savings 26% 18%


24%
No, thanks to governmental support/ short time work allowance 16% 20%
17% 14%
Yes, up to 10% 10% 10% 9% 12% 12%
7% 5%
Yes, up to 25%

Yes, up to 50%
NO YES
Yes, up to 75% Middle East & Africa 27% Middle East & Africa 73%
World 43% World 57%
Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © 156


Perspectives
Middle East & Africa

If there is no business for the next 6 months,


which best applies?
57%
Middle East & Africa World 46%

29%

18%
12% 13% 12% 10%
It's okay, we have extended our offering to other
profitable work areas

It's okay, we'll survive from our savings


WE’LL MANAGE WE’RE STRUGGLING
It will be hard, but we can keep our heads above water Middle East & Africa 41% Middle East & Africa 59%
World 34% World 66%
I’m afraid we’d have to close down

27th UFI Global Exhibition Barometer / July 2021 © 157


Most Important Business Issues -
Format of Exhibitions - Middle East & Africa

Most important business issues in the exhibition industry Middle East & Africa Global
34%
29%

22%
19% 20%
16%
11%
8% 7% 7% 6% 5%
4%
3% 3% 2% 2% 1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 60% 20% 15% 3%3%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 3% 42% 44% 11%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 10% 61% 12% 7% 10%

Not sure events


“Virtual” at all replacing “physical” events 8% 23% 10% 60%

27th UFI Global Exhibition Barometer / July 2021 © 158


Digitisation
Middle East & Africa

Middle East & Africa Global

Digitisation: implementation in Middle East & Africa and globally

Added digital services / products around our existing 55%


exhibitions (like apps, digital advertising, and digital signage) 58%

Changed internal processes and workflows in our company 45%


into digital processes 40%

Developed a digital / transformation strategy for individual 34%


exhibitions / products 37%

Launched digital products not directly related to 13%


existing exhibitions 25%

Developed a digital / transformation strategy 11%


for the whole company 22%

Created a designated function in the upper/top management 5%


(like a CDO, Head of Digital, etc.) 10%
5%
Other
6%

27th UFI Global Exhibition Barometer / July 2021 © 159


Number of fairs projected in 2021
Middle East & Africa

Middle East & Africa World

20%
27% 25%
30%

50%
48%

Digital Physical Hybrid Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © 160


Respective contributions from PHYSICAL (ON-SITE) AND
HYBRID ACTIVITIES / DIGITAL ONLY (ONLINE) ACTIVITIES
estimated for the income of the next 2 years

Middle East & Africa World

Physical Physical

Less than Between 10% Between 30% More than Less than Between 10% Between 30% More than
10% and 30% and 50% 50% 10% and 30% and 50% 50%

Less than Less than


10% 11% 11% 5% 34% 10% 6% 10% 6% 37%

Between 10% Between 10%


and 30% 0% 8% 11% 16% and 30% 0% 6% 6% 21%
Digital

Digital
Between 30% Between 30%
and 50%
0% 0% 0% 5% and 50%
0% 1% 2% 3%

More than More than


50%
0% 0% 0% – 50%
0% 0% 1% –

27th UFI Global Exhibition Barometer / July 2021 © 161


Expanded activities (for venues only)
Middle East & Africa

86%

56%
49%
43%

35%
29% 29% 29%
26%
22%

Middle &
East Africa World

Streaming of digital events (broadcast studio) Streaming of digital events (broadcast studio)

Vaccination centre Vaccination centre

Sports and / entertainment events stage Sports and / entertainment events stage

Site to generate brand activations Site to generate brand activations

Hospital Hospital

27th UFI Global Exhibition Barometer / July 2021 © 162


Detailed results for United Arab Emirates

Situation of industry operations in 2021

%
I Don’t 8 8 8 8 11 11
Know
20 17

33 33
40
44

No
Activity
58 56 56
50 67 67 67
53

Reduced

67 67
60
56

33 33 33 33
Normal 27 25 25 25

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (15 answers in total) 163
Detailed results for United Arab Emirates

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

not clear
yet
8 7 7
%
Lift of current travel restrictions 87%
later 25 29 32

Mid-term visibility in terms of public policies,


53%
2022-H1 including travel restrictions

33 Lift of current public policies that apply


32 40%
2021-H2 locally to exhibitions
32

Readiness of exhibiting companies and


33%
already
visitors to participate again
open

Financial incentive packages (leading to


33 32 33%
29 reduced costs for the exhibitors)

Relevant hygiene measures 33%


Local National International
exhibitions exhibitions exhibitions

Other 7%

27th UFI Global Exhibition Barometer / July 2021 © (15 answers in total) 164
Detailed results for United Arab Emirates

Revenue compared to 2019 Operating Profits


%
75% Increase 8
of more
than 10%

Stable 23
(between
-10% and 50
Average for all +10%)
companies
I don’t
know
2021: 60% 23

Reduced
by
33% 33% 33% 11-50%
15
25
Reduced
by more
2020: 34% than 50%

31
13% 13% Loss 25

0% 0% 0% 0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (15 answers in total) 165
Detailed results for United Arab Emirates

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?
92%

43%

29% 29%
21% 21% 21%
14% 14%
8% 7%
0% 0% 0% 0% 0%
NO YES 8% NO 43% YES 57% WE’LL MANAGE WE'RE STRUGGLING
64% 36%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (15 answers in total) 166
Detailed results for United Arab Emirates

Most important business issues in the exhibition industry United Arab Emirates Global
33% 31%
29%

21%
19%
16%
11%
7% 7% 7% 5%
5% 4%
2% 1%
0% 0% 0%
Impact of State of the Global Internal Competition from Competition Regulatory /
Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 60% 20% 13% 7%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 43% 43% 14%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 7% 60% 20% 13%

Not sure events


“Virtual” at all replacing “physical” events 13% 7% 80%

27th UFI Global Exhibition Barometer / July 2021 © (15 answers in total) 167
Detailed results for United Arab Emirates

United Arab Emirates Global

Digitisation: implementation in United Arab Emirates and globally

Added digital services / products around our existing 40%


exhibitions (like apps, digital advertising, and digital signage) 58%

Changed internal processes and workflows in our company 20%


into digital processes 40%

Developed a digital / transformation strategy for individual 13%


exhibitions / products 37%

Developed a digital / transformation strategy 13%


for the whole company 25%

Launched digital products not directly related to 7%


existing exhibitions 22%

Created a designated function in the upper/top management 0%


(like a CDO, Head of Digital, etc.) 10%
0%
Other
6%

27th UFI Global Exhibition Barometer / July 2021 © (15 answers in total) 168
Detailed results for United Arab Emirates

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%

22% 24% Less than


10% 17% 0% 17% 33%

Between 10%
and 30% 0% 0% 0% 25%

Digital
54% Between 30%
and 50%
0% 0% 0% 8%

More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (15 answers in total) 169
Detailed results for South Africa

Situation of industry operations in 2021

%
I Don’t 7 7 7
Know 14 14
21

29 14 14

63 63
No
67
Activity 57
81 81 64
88
50

57
Reduced 64
57

31 31 27 29 14
21
Normal 13 13
6
14 14
6 6 6 6 6 7 7 7 7 7

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 170
Detailed results for South Africa

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

not clear
yet

27
7

14
%
later 38 Lift of current travel restrictions 81%

Lift of current public policies that apply


81%
2022-H1 locally to exhibitions

Readiness of exhibiting companies and


44%
2021-H2 visitors to participate again
59
79
Mid-term visibility in terms of public policies,
38%
already
62 including travel restrictions
open

Relevant hygiene measures 31%

14
Financial incentive packages (leading to
25%
reduced costs for the exhibitors)
Local National International
exhibitions exhibitions exhibitions

Other 13%

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 171
Detailed results for South Africa

Revenue compared to 2019


Operating Profits
%
73% Increase 7
of more
than 10% 7
25
Stable
(between 20
56% -10% and
+10%)

I don’t
know

45
Reduced
by
11-50%

25% 67
Reduced
by more
19% than 50%
15
Average for all
companies 13%
Loss 5
7% 7%
2020: 16% 10
2021: 15% 0% 0% 0%

0% less than 25% 25-49% 50-75% more than 75% 2019 2020

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 172
Detailed results for South Africa

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?

67%
67%

47%

27%
20% 20%
13%
7% 7% 7% 7% 7% 7%
0% 0% 0%
NO YES 33% NO 7% YES 93% WE’LL MANAGE WE'RE STRUGGLING
13% 87%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 173
Detailed results for South Africa

Most important business issues in the exhibition industry South Africa Global
35%
29%
25%

19%
16% 15%
10% 11%
7% 7% 5%
4% 5%
3% 3% 3% 3%
1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 47% 20% 27% 7%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 38% 62%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 13% 67% 7% 7% 7%

Not sure events


“Virtual” at all replacing “physical” events 13% 20% 20% 47%

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 174
Detailed results for South Africa

South Africa Global

Digitisation: implementation in South Africa and globally

Added digital services / products around our existing 75%


exhibitions (like apps, digital advertising, and digital signage) 58%

Developed a digital / transformation strategy for individual 56%


exhibitions / products 40%

Changed internal processes and workflows in our company 38%


into digital processes 37%

Created a designated function in the upper/top management 38%


(like a CDO, Head of Digital, etc.) 25%

Launched digital products not directly related to 31%


existing exhibitions 22%

Developed a digital / transformation strategy 13%


for the whole company 10%
6%
Other
6%

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 175
Detailed results for South Africa

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%

23% Less than


10% 13% 20% 0% 27%

43%
Between 10%
and 30% 0% 7% 20% 13%

Digital
Between 30%
0% 0% 0% 0%
34% and 50%

More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (16 answers in total) 176
Asia & Pacific

27th UFI Global Exhibition Barometer / July 2021 © 177


Operations - Reopening Exhibitions
Asia & Pacific

Situation of industry operations in 2021 I Don’t


Know
No
Activity
Reduced Normal

Asia & Pacific World


5 7 5 6
10 12 9 9 9 12
13 13
27 6 6
10 5 5 10
34 34 35 34 25 18 7 32 9
28 26
42 44 44 43
53 49

36 36
42 37 34 32
39
47
46
52 46 41
49 46
50 47 48
51
41 40 40 40
37
35
46 49 49 47
45 42
41
30 33
24 27
21 19 19 22
15 16 18 18 16 16 17
12 13

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © 178


Operations - Reopening Exhibitions
Asia & Pacific

When do you believe Asia & Pacific World


exhibitions will open
again in your city? not clear
yet
1
7
1
7 9
1
5
1
6 5

12
%
16
later 26 26
35 34

2022-H1

50

36 51 38
2021-H2

39 43

already
open

24
30 18 29
18 16
6 9

Local National International Local National International


exhibitions exhibitions exhibitions exhibitions exhibitions exhibitions

27th UFI Global Exhibition Barometer / July 2021 © 179


Operations - Reopening Exhibitions
Asia & Pacific

What do you believe would most help the “bounce back” of exhibitions?

Asia & Pacific World

Lift of current travel restrictions 77% Lift of current travel restrictions 71%

Readiness of exhibiting companies and Readiness of exhibiting companies and


visitors to participate again
54% visitors to participate again
58%

Lift of current public policies that apply Lift of current public policies that apply
locally to exhibitions
52% locally to exhibitions
55%

Mid-term visibility in terms of public policies, Mid-term visibility in terms of public policies,
including travel restrictions
45% including travel restrictions
45%

Financial incentive packages (leading to Financial incentive packages (leading to


reduced costs for the exhibitors)
41% reduced costs for the exhibitors)
40%

Relevant hygiene measures 35% Relevant hygiene measures 31%

Other 6% Other 9%

27th UFI Global Exhibition Barometer / July 2021 © 180


Turnover
Asia & Pacific

Revenue compared to 2019


Asia & Pacific World

45% Average for all


Average for all companies 43%
companies 39%
2021: 48% 36% 35%
2021: 45% 32% 31%

25%

17% 17% 17% 16%


2020: 27% 2020: 28% 14%
13%

4% 5% 4%
2% 2% 3%

0% less than 25% 25-49% 50-75% more than 75% 0% less than 25% 25-49% 50-75% more than 75%

2020 2021 2020 2021

27th UFI Global Exhibition Barometer / July 2021 © 181


Operating profits
Asia & Pacific

Asia & Pacific World

%
Increase 4 3
of more 6 6
than 10%
4 5

Stable 11
(between 17 45
-10% and
48
+10%)

I don’t 24
know
25

Reduced
by
11-50%

34 36
Reduced
by more
than 50%
51
44
4 3
Loss
9 8
3
3 5
2

2019 2020 2019 2020

27th UFI Global Exhibition Barometer / July 2021 © 182


Public Financial Support
Asia & Pacific

Did your company benefit from public


financial support?

Asia & Pacific World


51% 52%

27% 26%

13% 14%
No

Yes, for less than 10% of our 2019 overall costs


5% 5% 4% 3%
Yes, for between 10% and 25% of our 2019 overall costs
NO YES
Yes, for between 25% and 50% of our 2019 overall costs Asia & Pacific 51% Asia & Pacific 49%
World 52% World 48%
Yes, for more than 50% of our 2019 overall costs

27th UFI Global Exhibition Barometer / July 2021 © 183


Workforce
Asia & Pacific

Have you had to reduce your workforce?

Asia & Pacific World

35%
No, thanks to savings 26% 18%
No, thanks to governmental support/ short time work allowance 16% 16% 15% 14%
13% 13% 12%
Yes, up to 10%
9% 5% 6%
Yes, up to 25% 3%
Yes, up to 50%
NO YES
Yes, up to 75% Asia & Pacific 48% Asia & Pacific 52%
World 43% World 57%
Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © 184


Perspectives
Asia & Pacific

If there is no business for the next 6 months,


which best applies?
50%
57%
Asia & Pacific World

16%

18%
13%
10%
It's okay, we have extended our offering to other 18% 16%
profitable work areas

It's okay, we'll survive from our savings


WE’LL MANAGE WE’RE STRUGGLING
It will be hard, but we can keep our heads above water Asia & Pacific 35% Asia & Pacific 65%
World 34% World 66%
I’m afraid we’d have to close down

27th UFI Global Exhibition Barometer / July 2021 © 185


Most Important Business Issues -
Format of Exhibitions - Asia & Pacific

Most important business issues in the exhibition industry Asia & Pacific Global
30% 29%

17% 19%
16%
14%
11% 10%
9%
7% 6% 6% 7% 6% 5%
4% 3%
1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 39% 40% 20% 1%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 8% 47% 30% 16%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 27% 48% 15% 6% 4%

Not sure events


“Virtual” at all replacing “physical” events 5% 9% 22% 17% 48%

27th UFI Global Exhibition Barometer / July 2021 © 186


Digitisation
Asia & Pacific

Asia & Pacific Global

Digitisation: implementation in Asia/Pacific and globally

Added digital services / products around our existing 67%


exhibitions (like apps, digital advertising, and digital signage) 58%

Developed a digital / transformation strategy for individual 35%


exhibitions / products 40%

Changed internal processes and workflows in our company 33%


into digital processes 37%

Developed a digital / transformation strategy 23%


for the whole company 25%

Launched digital products not directly related to 22%


existing exhibitions 22%

Created a designated function in the upper/top management 12%


(like a CDO, Head of Digital, etc.) 10%
2%
Other
6%

27th UFI Global Exhibition Barometer / July 2021 © 187


Number of fairs projected in 2021
Asia & Pacific

Asia & Pacific World

21% 20%
32% 30%

50%
47%

Digital Physical Hybrid Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © 188


Respective contributions from PHYSICAL (ON-SITE) AND
HYBRID ACTIVITIES / DIGITAL ONLY (ONLINE) ACTIVITIES
estimated for the income of the next 2 years

Asia & Pacific World

Physical Physical

Less than Between 10% Between 30% More than Less than Between 10% Between 30% More than
10% and 30% and 50% 50% 10% and 30% and 50% 50%

Less than Less than


10% 5% 9% 7% 36% 10% 6% 10% 6% 37%

Between 10% Between 10%


and 30% 0% 5% 5% 23% and 30% 0% 6% 6% 21%
Digital

Digital
Between 30% Between 30%
and 50%
1% 2% 2% 5% and 50%
0% 1% 2% 3%

More than More than


50%
0% 0% 0% – 50%
0% 0% 1% –

27th UFI Global Exhibition Barometer / July 2021 © 189


Expanded activities (for venues only)
Asia & Pacific

56%
52%
48% 49%
43%

35%
30%
26%
22%

9%

Asia & Pacific World

Streaming of digital events (broadcast studio) Streaming of digital events (broadcast studio)

Vaccination centre Vaccination centre

Sports and / entertainment events stage Sports and / entertainment events stage

Site to generate brand activations Site to generate brand activations

Hospital Hospital

27th UFI Global Exhibition Barometer / July 2021 © 190


Detailed results for Australia

Situation of industry operations in 2021

%
I Don’t
9 8 8 8 8
Know 14 15
23 8 8 23 21
31

7
No
Activity
77
69
62 77
71 69 82
77 62
57
Reduced
77
69

Normal 23 23 23
14 15 15 15 14
9 8

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (15 answers in total) 191
Detailed results for Australia

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

not clear
yet
4

17
4

20 %
later 30 Lift of current travel restrictions 64%

Financial incentive packages (leading to


26 43%
2022-H1 reduced costs for the exhibitors)
40
22
Mid-term visibility in terms of public policies,
36%
2021-H2 including travel restrictions

Readiness of exhibiting companies and


29%
already
visitors to participate again
open 52 27
43
Lift of current public policies that apply
21%
locally to exhibitions
7
7
Relevant hygiene measures 14%
Local National International
exhibitions exhibitions exhibitions

Other 14%

27th UFI Global Exhibition Barometer / July 2021 © (15 answers in total) 192
Detailed results for Australia

Revenue compared to 2019 Operating Profits


%
Increase
of more
71% than 10%
21
32
Stable
(between
-10% and
+10%)

I don’t
know 36
47%
Average for all
companies
Reduced
by
45
2021: 46% 11-50%

27% Reduced
24% by more
than 50%
5 43

13% 13% Loss 9


5
2020: 19% 6% 5
0% 0% 0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (15 answers in total) 193
Detailed results for Australia

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?

43%
40%
33%
27% 27% 29%
20% 20% 21%

7% 7% 7% 7% 7% 7%
0%
NO YES 80% NO 40% YES 60% WE’LL MANAGE WE'RE STRUGGLING
29% 71%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (15 answers in total) 194
Detailed results for Australia

Most important business issues in the exhibition industry Australia Global


41%
29%

15% 19%
9% 16%
11% 12% 12%
7% 7% 5%
3% 4% 3% 3% 3%
1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 8% 77% 15%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 17% 58% 25%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 36% 29% 14% 14% 7%

Not sure events


“Virtual” at all replacing “physical” events 7% 14% 21% 29% 29%

27th UFI Global Exhibition Barometer / July 2021 © (15 answers in total) 195
Detailed results for Australia

Australia Global

Digitisation: implementation in Australia and globally

Added digital services / products around our existing 107%


exhibitions (like apps, digital advertising, and digital signage) 58%

Developed a digital / transformation strategy for individual 87%


exhibitions / products 40%

Changed internal processes and workflows in our company 87%


into digital processes 37%

Launched digital products not directly related to 67%


existing exhibitions 25%

Developed a digital / transformation strategy 67%


for the whole company 22%

Created a designated function in the upper/top management 40%


(like a CDO, Head of Digital, etc.) 10%
7%
Other
6%

27th UFI Global Exhibition Barometer / July 2021 © (15 answers in total) 196
Detailed results for Australia

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%
11% 12%

Less than
10% 0% 0% 0% 69%

Between 10%
and 30% 0% 8% 0% 23%

Digital
Between 30%
76% and 50%
0% 0% 0% 0%

More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (15 answers in total) 197
Detailed results for China

Situation of industry operations in 2021

%
I Don’t
Know 13 13 13 13 13
19 18 18 18
27 25 25
7 7
19 6 13 13

20
No 29 18 13 27
Activity 31
25
47 19
38
40

Reduced
73
59 60 60
50 53 50 50 53

38 35
33
Normal

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 198
Detailed results for China

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

%
not clear 4 7
yet
3
19
32 Readiness of exhibiting companies and
60%
later
23 visitors to participate again

19 Mid-term visibility in terms of public policies,


9 50%
2022-H1 including travel restrictions

23
Financial incentive packages (leading to
50%
2021-H2
27 reduced costs for the exhibitors)

Lift of current travel restrictions 45%


already 59
open
14
43
Lift of current public policies that apply
45%
locally to exhibitions
18

Relevant hygiene measures 45%


Local National International
exhibitions exhibitions exhibitions

Other 5%

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 199
Detailed results for China

Revenue compared to 2019 Operating Profits


%
Increase
of more 10
than 10%

Stable 41 20
Average for all (between
-10% and
companies +10%)

I don’t 10
2021: 63%
know
47%
43%
Reduced 25
by
2020: 45% 33% 11-50%
41
29%
Reduced
24% by more 15
than 50%

14% Loss
10% 17 20

0% 0% 0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 200
Detailed results for China

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?

52%
48%
42%
37%
29%

19% 19%
14%
11% 11% 10%
5% 5%
0% 0% 0%
NO YES 58% NO 62% YES 38% WE’LL MANAGE WE'RE STRUGGLING
38% 62%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 201
Detailed results for China

Most important business issues in the exhibition industry China Global


29%
27%

19%
17% 16%
13% 13%
11% 11% 11%
7% 7% 5%
4% 5%
3% 1%
0%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 41% 29% 29%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 71% 21% 7%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 18% 71% 12%

Not sure events


“Virtual” at all replacing “physical” events 19% 25% 25% 31%

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 202
Detailed results for China

China Global

Digitisation: implementation in China and globally

Added digital services / products around our existing 43%


exhibitions (like apps, digital advertising, and digital signage) 58%

Changed internal processes and workflows in our company 43%


into digital processes 40%

Developed a digital / transformation strategy for individual 33%


exhibitions / products 37%

Developed a digital / transformation strategy 14%


for the whole company 25%

Created a designated function in the upper/top management 10%


(like a CDO, Head of Digital, etc.) 22%

Launched digital products not directly related to 5%


existing exhibitions 10%
0%
Other
6%

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 203
Detailed results for China

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%
10%

Less than
33% 10% 11% 11% 16% 42%

Between 10%
and 30% 0% 0% 0% 11%

Digital
57% Between 30%
and 50%
0% 5% 0% 5%

More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (21 answers in total) 204
Detailed results for Hong Kong

Situation of industry operations in 2021

%
I Don’t
Know
20 20 20 20 20
30 30 30 30 30

50 10
60
No
Activity

50 50 50
60 40
50 50
Reduced 60 60
70
40

40
30 30 30 30
Normal
20 20 20
10 10 10

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (10 answers in total) 205
Detailed results for Hong Kong

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

not clear
yet
20 %
later 40 Lift of current travel restrictions 70%

Lift of current public policies that apply


30 50%
2022-H1 locally to exhibitions
82
Mid-term visibility in terms of public policies,
50%
2021-H2 including travel restrictions

50 Financial incentive packages (leading to


40%
already
reduced costs for the exhibitors)
open
50
Readiness of exhibiting companies and
30%
visitors to participate again
18
10
Relevant hygiene measures 30%
Local National International
exhibitions exhibitions exhibitions

Other 0%

27th UFI Global Exhibition Barometer / July 2021 © (10 answers in total) 206
Detailed results for Hong Kong

Revenue compared to 2019 Operating Profits


%
Increase
of more 10
than 10%

Stable 20
(between
60% -10% and
+10%)

I don’t
50% know

40%
Reduced
by
Average for all 11-50%
companies
30% 70
Reduced
2021: 37% by more
than 50%

2020: 27% Loss


10% 10%

0% 0% 0% 0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (10 answers in total) 207
Detailed results for Hong Kong

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?

50%

30% 30% 30% 30%

20% 20% 20% 20%

10% 10% 10% 10% 10%

0% 0%
NO YES 70% NO 30% YES 70% WE’LL MANAGE WE'RE STRUGGLING
40% 60%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (10 answers in total) 208
Detailed results for Hong Kong

Most important business issues in the exhibition industry Hong Kong Global
32%
29%

21%
19%
16% 14%
11% 11%
7% 7% 7% 5%
4% 4% 4% 4% 4%
1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 20% 60% 20%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 56% 33% 11%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 20% 50% 10% 20%

Not sure events


“Virtual” at all replacing “physical” events 20% 80%

27th UFI Global Exhibition Barometer / July 2021 © (10 answers in total) 209
Detailed results for Hong Kong

Hong Kong Global

Digitisation: implementation in Hong Kong and globally

Added digital services / products around our existing 40%


exhibitions (like apps, digital advertising, and digital signage) 58%

Changed internal processes and workflows in our company 40%


into digital processes 40%

Developed a digital / transformation strategy for individual 30%


exhibitions / products 37%

Launched digital products not directly related to 30%


existing exhibitions 25%

Developed a digital / transformation strategy 10%


for the whole company 22%
10%
Other
10%

Created a designated function in the upper/top management 0%


(like a CDO, Head of Digital, etc.) 6%

27th UFI Global Exhibition Barometer / July 2021 © (10 answers in total) 210
Detailed results for Hong Kong

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%
8%

Less than
32% 10% 0% 0% 0% 40%

Between 10%
and 30% 0% 10% 0% 30%

Digital
60% Between 30%
and 50%
0% 10% 10% 0%

More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (10 answers in total) 211
Detailed results for India

Situation of industry operations in 2021

%
I Don’t 6
Know 13
21 21 21 21

38 35
43
57 44 14 14 14
No 38
Activity
78 78 36
14 14
21

42 43
Reduced
39
31
38
29
33 50 50
43
13
Normal
21 22 22 19
17 14
9 10 13

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (24 answers in total) 212
Detailed results for India

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

%
2 6 2
not clear
yet
4
13

later
Lift of current travel restrictions 83%
35
44
Readiness of exhibiting companies and
67%
2022-H1 visitors to participate again
48

Relevant hygiene measures 50%


2021-H2

48 Lift of current public policies that apply


46%
already
locally to exhibitions
open
44
29
Financial incentive packages (leading to
46%
reduced costs for the exhibitors)

11 8
6 Mid-term visibility in terms of public policies,
42%
including travel restrictions
Local National International
exhibitions exhibitions exhibitions

Other 4%

27th UFI Global Exhibition Barometer / July 2021 © (24 answers in total) 213
Detailed results for India

Revenue compared to 2019 Operating Profits


%
Increase
of more 10
than 10%
5
Stable 10
(between
-10% and
+10%)

I don’t 71
know 29
47%
42% 41%
Reduced
Average for all by
11-50%
companies

27%
2021: 38% Reduced
by more
than 50% 48
18% 14
14% Loss
11%
14
2020: 17%
0% 0% 0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (24 answers in total) 214
Detailed results for India

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
95%
best applies?

57%

43%

24%
19% 14%
14%
10%
5% 5% 5% 5% 5%
0% 0% 0%
NO YES 5% NO 48% YES 52% WE’LL MANAGE WE'RE STRUGGLING
29% 71%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (24 answers in total) 215
Detailed results for India

Most important business issues in the exhibition industry India Global


30% 29%

22%
19%
14% 16%
11%
8% 7% 7% 8%
3% 6% 4% 5% 5% 5%
1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 62% 19% 19%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 19% 31% 31% 19%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 10% 50% 30% 5% 5%

Not sure events


“Virtual” at all replacing “physical” events 5% 5% 32% 5% 53%

27th UFI Global Exhibition Barometer / July 2021 © (24 answers in total) 216
Detailed results for India

India Global

Digitisation: implementation in India and globally

Added digital services / products around our existing 33%


exhibitions (like apps, digital advertising, and digital signage) 58%

Changed internal processes and workflows in our company 17%


into digital processes 40%

Developed a digital / transformation strategy for individual 13%


exhibitions / products 37%

Launched digital products not directly related to 4%


existing exhibitions 25%
4%
Other
22%

Developed a digital / transformation strategy 0%


for the whole company 10%

Created a designated function in the upper/top management 0%


(like a CDO, Head of Digital, etc.) 6%

27th UFI Global Exhibition Barometer / July 2021 © (24 answers in total) 217
Detailed results for India

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%

28% Less than


0% 5% 15% 35%
33% 10%

Between 10%
and 30% 0% 5% 5% 25%

Digital
Between 30%
and 50%
0% 0% 5% 5%
40%
More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (24 answers in total) 218
Detailed results for Japan

Situation of industry operations in 2021

%
I Don’t 8 8 8
Know
15 15 15 15 15
23 8
31
46

No 46
Activity

85 69
62 62
69 69 54
85 85
Reduced
62

54
46

Normal 23 23 23 23
15 15 15
8

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (13 answers in total) 219
Detailed results for Japan

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

%
not clear
3 3
yet 6 8 13

8 Lift of current travel restrictions 85%


later
29
28
Readiness of exhibiting companies and
62%
2022-H1 visitors to participate again

54 Mid-term visibility in terms of public policies,


62%
2021-H2 31 including travel restrictions
42
Lift of current public policies that apply
54%
already
locally to exhibitions
open

Financial incentive packages (leading to


31 17 15%
reduced costs for the exhibitors)
19
8
Relevant hygiene measures 15%
Local National International
exhibitions exhibitions exhibitions

Other 8%

27th UFI Global Exhibition Barometer / July 2021 © (13 answers in total) 220
Detailed results for Japan

Revenue compared to 2019 Operating Profits


%
Increase
of more
8
than 10%

Average for all


companies Stable
(between
25
-10% and 50
+10%)
2021: 68%
I don’t
50% 50% know
47%

40%
Reduced
by
11-50% 50
25
2020: 40%
Reduced
by more
than 50%
6
6
13% Loss
6 17
6
0% 0% 0% 0% 0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (13 answers in total) 221
Detailed results for Japan

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?

46%
38% 38%
31%
23% 23%

15% 15% 15% 15% 15%


8% 8% 8%
0% 0%
NO YES 62% NO 62% YES 38% WE’LL MANAGE WE'RE STRUGGLING
46% 54%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (13 answers in total) 222
Detailed results for Japan

Most important business issues in the exhibition industry Japan Global


35%
29%

19% 19% 19%


16%
11% 11%
8% 7% 7%
4% 5% 5%
3% 1%
0% 0%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 31% 46% 23%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 18% 64% 18%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 31% 46% 15% 8%

Not sure events


“Virtual” at all replacing “physical” events 17% 17% 17% 50%

27th UFI Global Exhibition Barometer / July 2021 © (13 answers in total) 223
Detailed results for Japan

Japan Global

Digitisation: implementation in Japan and globally

Added digital services / products around our existing 54%


exhibitions (like apps, digital advertising, and digital signage) 58%

Launched digital products not directly related to 46%


existing exhibitions 40%

Changed internal processes and workflows in our company 15%


into digital processes 37%

Developed a digital / transformation strategy for individual 8%


exhibitions / products 25%

Developed a digital / transformation strategy 8%


for the whole company 22%

Created a designated function in the upper/top management 8%


(like a CDO, Head of Digital, etc.) 10%
0%
Other
6%

27th UFI Global Exhibition Barometer / July 2021 © (13 answers in total) 224
Detailed results for Japan

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than

6% 10% and 30% and 50% 50%

Less than
10% 0% 17% 0% 42%

46%
Between 10%
and 30% 0% 0% 0% 42%

Digital
48%
Between 30%
and 50%
0% 0% 0% 0%

More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (13 answers in total) 225
Detailed results for Malaysia

Situation of industry operations in 2021

%
I Don’t
Know 13
20 23
29 31 31
41 38
50
56
61 65
No
Activity
27 8 8
47

54 23 23
47 31
Reduced
41 33
20
44 22 33
24
38 38
31
Normal 24 20 20 23
17 18
12 11
6

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 226
Detailed results for Malaysia

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

%
not clear
3 3
yet 8
14 11

later
Lift of current travel restrictions 82%

31 25
Financial incentive packages (leading to
71%
2022-H1 reduced costs for the exhibitors)
33

Readiness of exhibiting companies and


65%
2021-H2 visitors to participate again

36 Lift of current public policies that apply


28 65%
already
locally to exhibitions
open

25
Relevant hygiene measures 53%

17
8
3 Mid-term visibility in terms of public policies,
47%
including travel restrictions
Local National International
exhibitions exhibitions exhibitions

Other 18%

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 227
Detailed results for Malaysia

Revenue compared to 2019 Operating Profits


%
Increase 6
of more
than 10%
69%

Stable 25
(between
-10% and
+10%)

I don’t
know
25

Reduced
by
11-50%
Average for all
29% 29% 29%
companies
Reduced
by more
2021: 33% 19%
than 50%
44
14% Loss

2020: 18% 6% 6%

0% 0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 228
Detailed results for Malaysia

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?

53%

35% 38%
31%
29%

18% 18% 18% 19%


12% 12% 13%
6%
0% 0% 0%
NO YES 71% NO 47% YES 53% WE’LL MANAGE WE'RE STRUGGLING
31% 69%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 229
Detailed results for Malaysia

Most important business issues in the exhibition industry Malaysia Global


29%
24%
20%
19%
16% 14%
10% 12% 11% 10%
7% 8% 7%
4% 5%
2% 1%
0%
Impact of State of the Global Internal Competition from Competition Regulatory /
Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 56% 25% 13% 6%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 6% 50% 19% 25%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 44% 50% 6%

Not sure events


“Virtual” at all replacing “physical” events 13% 6% 19% 63%

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 230
Detailed results for Malaysia

Malaysia Global

Digitisation: implementation in Malaysia and globally

Added digital services / products around our existing 76%


exhibitions (like apps, digital advertising, and digital signage) 58%

Developed a digital / transformation strategy for individual 29%


exhibitions / products 40%

Changed internal processes and workflows in our company 29%


into digital processes 37%

Developed a digital / transformation strategy 24%


for the whole company 25%

Created a designated function in the upper/top management 24%


(like a CDO, Head of Digital, etc.) 22%

Launched digital products not directly related to 12%


existing exhibitions 10%
0%
Other
6%

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 231
Detailed results for Malaysia

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%

24% Less than


10% 14% 29% 0% 14%

43%
Between 10%
and 30% 0% 21% 14% 0%

Digital
Between 30%
7% 0% 0% 0%
33% and 50%

More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (17 answers in total) 232
Detailed results for Singapore

Situation of industry operations in 2021

%
I Don’t
Know
9 9 9 10
18
27 27 27 27 27 27
36

No
Activity

64 64 64
55 70
45 45

Reduced 64 64 64 64
55

Normal 27 27 27 27 27 27
20
9 9 9 9 9

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 233
Detailed results for Singapore

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

not clear
yet
7 5 7
%
20 Lift of current travel restrictions 100%
later
35

Lift of current public policies that apply


64%
2022-H1 locally to exhibitions

79
Readiness of exhibiting companies and
55%
2021-H2 visitors to participate again
60

Mid-term visibility in terms of public policies,


55 36%
already
including travel restrictions
open

Financial incentive packages (leading to


36%
reduced costs for the exhibitors)

13 14
5 Relevant hygiene measures 18%
Local National International
exhibitions exhibitions exhibitions

Other 0%

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 234
Detailed results for Singapore

Revenue compared to 2019 Operating Profits


%
Increase
of more 9
than 10%
27 9
Stable
(between 9
-10% and
55% 56%
+10%)
9
I don’t
know

40 18

Reduced
by
11-50%

Reduced 7
Average for all by more
22%
companies than 50% 7 45
18%
2020: 26% Loss 13
11% 11%
9% 9% 9%
2021: 19% 7
0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 235
Detailed results for Singapore

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?

64%

45%

27% 27% 27%


18% 18% 18% 18%
9% 9% 9% 9%
0% 0% 0%
NO YES 82% NO 55% YES 45% WE’LL MANAGE WE'RE STRUGGLING
36% 64%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 236
Detailed results for Singapore

Most important business issues in the exhibition industry Singapore Global


29% 28%
24%
19%
16%
14%
11% 10% 10%
7% 7% 7%
4% 5%
3% 3%
0% 1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 18% 73% 9%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 9% 45% 36% 9%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 64% 27% 9%

Not sure events


“Virtual” at all replacing “physical” events 10% 10% 30% 50%

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 237
Detailed results for Singapore

Singapore Global

Digitisation: implementation in Singapore and globally

Added digital services / products around our existing 55%


exhibitions (like apps, digital advertising, and digital signage) 58%

Changed internal processes and workflows in our company 55%


into digital processes 40%

Developed a digital / transformation strategy 36%


for the whole company 37%

Developed a digital / transformation strategy for individual 27%


exhibitions / products 25%

Created a designated function in the upper/top management 27%


(like a CDO, Head of Digital, etc.) 22%

Launched digital products not directly related to 18%


existing exhibitions 10%
9%
Other
6%

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 238
Detailed results for Singapore

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%

Less than
10% 9% 0% 0% 36%

42%
51% Between 10%
and 30% 0% 0% 18% 36%

Digital
Between 30%
and 50%
0% 0% 0% 0%

6%
More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 239
Detailed results for South Korea

Situation of industry operations in 2021

%
I Don’t
Know
20 20
30

50 50
55 56 56 56
60
No
Activity
67 70

70 70
Reduced

70

50 50
45 44 44 44
40
33 30
Normal

10 10

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 240
Detailed results for South Korea

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

not clear
yet 11 10
6

17
%
19 Lift of current travel restrictions 91%
later
21

Lift of current public policies that apply


55%
2022-H1 locally to exhibitions
21 24

56 Mid-term visibility in terms of public policies,


45%
2021-H2 including travel restrictions

Readiness of exhibiting companies and


27%
already
visitors to participate again
open
47 48
Financial incentive packages (leading to
9%
17 reduced costs for the exhibitors)

6
Relevant hygiene measures 9%
Local National International
exhibitions exhibitions exhibitions

Other 0%

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 241
Detailed results for South Korea

Revenue compared to 2019 Operating Profits


%
Increase
of more 10
than 10%

30
Average for all Stable 20
companies (between
60% -10% and
+10%)
2021: 67%
I don’t
know

30

38% Reduced
by
11-50% 60
31%
Reduced
23% by more
than 50%
20% 20%
2020: 30% 40
Loss

8% 10

0% 0% 0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 242
Detailed results for South Korea

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?

73%

64%

45%
36%
27%

18%
9% 9% 9% 9%
0% 0% 0% 0% 0% 0%
NO YES 36% NO 82% YES 18% WE’LL MANAGE WE'RE STRUGGLING
36% 64%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 243
Detailed results for South Korea

Most important business issues in the exhibition industry South Korea Global
38%
29%

19% 19%
16%
11%
8% 8% 7% 8% 8% 7% 8%
4% 4% 5%
0% 1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 33% 33% 33%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 67% 17% 17%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 22% 33% 33% 11%

Not sure events


“Virtual” at all replacing “physical” events 29% 14% 57%

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 244
Detailed results for South Korea

South Korea Global

Digitisation: implementation in South Korea and globally

Added digital services / products around our existing 100%


exhibitions (like apps, digital advertising, and digital signage) 58%

Developed a digital / transformation strategy for individual 45%


exhibitions / products 40%

Launched digital products not directly related to 45%


existing exhibitions 37%

Changed internal processes and workflows in our company 36%


into digital processes 25%

Developed a digital / transformation strategy 36%


for the whole company 22%

Created a designated function in the upper/top management 18%


(like a CDO, Head of Digital, etc.) 10%
0%
Other
6%

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 245
Detailed results for South Korea

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

2% Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%

Less than
10% 0% 25% 13% 50%
38%
Between 10%
and 30% 0% 0% 0% 13%

Digital
60%
Between 30%
and 50%
0% 0% 0% 0%

More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 246
Detailed results for Thailand

Situation of industry operations in 2021

%
I Don’t
Know
9
18 18 20

40 40
45 45
50
55
No
Activity
55 70
80
55 55

70
Reduced

45 60 60
55
50
45
36
27 27 30
Normal
20
9 10

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 247
Detailed results for Thailand

When do you believe exhibitions What do you believe would most help the
will open again in your city? “bounce back” of exhibitions?

not clear
yet 13 14 %
35 Lift of current travel restrictions 100%
later

Lift of current public policies that apply


82%
2022-H1 50 locally to exhibitions

64
Mid-term visibility in terms of public policies,
55%
2021-H2 including travel restrictions

65 Relevant hygiene measures 45%


already
open

38 Readiness of exhibiting companies and


27%
visitors to participate again
21

Financial incentive packages (leading to


27%
reduced costs for the exhibitors)
Local National International
exhibitions exhibitions exhibitions

Other 9%

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 248
Detailed results for Thailand

Revenue compared to 2019 Operating Profits


%
Increase
of more 10
than 10%

10
Stable
(between
-10% and
+10%) 20
I don’t
50% 50% know
75

Average for all


companies Reduced
by
11-50%
2021: 45%
30% 30%
Reduced 60
by more
2020: 34% 20% than 50%
13
Loss
10% 10%
13

0% 0% 0%
2019 2020
0% less than 25% 25-49% 50-75% more than 75%

2020 2021

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 249
Detailed results for Thailand

Did your company benefit from Have you had to reduce your If there is no business for
public financial support? workforce? the next 6 months, which
best applies?

55%
50%

40%
30%
27%
20% 20% 20%

9% 9% 10% 10%

0% 0% 0% 0%
NO YES 45% NO 20% YES 80% WE’LL MANAGE WE'RE STRUGGLING
40% 60%

No No, thanks to savings It's okay, we have extended our offering to other
profitable work areas
Yes, for less than 10% of our 2019 overall costs No, thanks to governmental support/ short time work allowance
It's okay, we'll survive from our savings
Yes, for between 10% and 25% of our 2019 overall costs Yes, up to 10%
It will be hard, but we can keep our heads above water
Yes, for between 25% and 50% of our 2019 overall costs Yes, up to 25%
I’m afraid we’d have to close down
Yes, for more than 50% of our 2019 overall costs Yes, up to 50%

Yes, up to 75%

Yes, we shut down to the minimum

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 250
Detailed results for Thailand

Most important business issues in the exhibition industry Thailand Global


40%
29%

20% 19% 20%


16% 16%
11%
7% 7% 5%
4% 4%
0% 0% 0% 0% 1%

Impact of State of the Global Internal Competition from Competition Regulatory /


Impact of Stakeholders
Covid-19 pandemic economy in economic management within the with other Other
digitisation issues
on the business home market developments challenges exhibition industry media

Format of exhibitions in the coming years Yes, for sure Most probably Not sure Not sure at all Definitely not

Covid-19 confirms the value of face to face events - sector bounces back quickly 30% 50% 20%

Not
Lesssure at all
international “physical” exhibitions, and overall less participants 10% 50% 10% 30%

Not sure
A push at all “hybrid” events, more digital elements at events
towards 10% 80% 10%

Not sure events


“Virtual” at all replacing “physical” events 10% 10% 20% 30% 30%

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 251
Detailed results for Thailand

Thailand Global

Digitisation: implementation in Thailand and globally

Added digital services / products around our existing 82%


exhibitions (like apps, digital advertising, and digital signage) 58%

Changed internal processes and workflows in our company 36%


into digital processes 40%

Launched digital products not directly related to 36%


existing exhibitions 37%

Developed a digital / transformation strategy for individual 27%


exhibitions / products 25%

Developed a digital / transformation strategy 9%


for the whole company 22%

Created a designated function in the upper/top management 9%


(like a CDO, Head of Digital, etc.) 10%
0%
Other
6%

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 252
Detailed results for Thailand

Number of fairs projected in 2021 Respective contributions from PHYSICAL


(ON-SITE) AND HYBRID ACTIVITIES / DIGITAL
ONLY (ONLINE) ACTIVITIES estimated for the
income of the next 2 years

Physical

Less than Between 10% Between 30% More than


10% and 30% and 50% 50%

22%
Less than
10% 0% 10% 0% 20%

45%
Between 10%
and 30% 0% 10% 20% 10%

Digital
Between 30%
33% and 50%
0% 0% 0% 30%

More than
50%
0% 0% 0% –

Digital Physical Hybrid

27th UFI Global Exhibition Barometer / July 2021 © (11 answers in total) 253
Conclusion

The Global Barometer survey has been measuring the pulse of the travel restrictions” (71% of answers), “readiness of exhibiting
exhibition industry since 2008. This 27th survey was concluded in companies and visitors to participate again” (58% of answer), and
June 2021 and includes data from 474 companies in 64 countries and “lifting of current public policies that apply locally to exhibitions” (55%
regions. The report delivers outlooks and analysis for 24 countries of answers) as the key drivers.
and regions. In addition, it analyses five aggregated regional zones.
On average globally, it is currently expected that 2021 revenues
While the results highlight the strong impact the COVID-19 pandemic will represent 47% of those of 2019. In terms of profits, 51% of
has had on the global exhibition industry in 2020, the situation is companies reported a loss in 2020, and 24% a reduction of their
gradually improving, and there is a strong belief that the sector, profit by more than 50%.
primarily driven by physical exhibitions and business events, will
bounce back quickly. Overall:

Globally the situation is gradually improving: the proportion of • 48% of companies have benefitted from some level of public
companies globally expecting “no activity” for the last quarter of 2021 financial support; for the majority of these, this represented less
has fallen from 53% in January to less than 10%, while the proportion than 10% of their overall 2019 costs.
of companies with “normal activity” has increased from 12% to close
to 50%. • 57% of companies have had to reduce their workforce, over half of
these have made reductions of more than 25%.
These results vary depending on region and are primarily driven by
the currently confirmed or expected “reopening date” of exhibitions. • 10% of companies state they will have to permanently close if
While several markets reportedly reopened in June 2021, the majority there is no business for the next six months.
of companies in all regions expect both local and national exhibitions
to open again in the coming 12 months, and international exhibitions • For 57% globally, “it will be hard, but we can keep our heads
to reopen in the first half of 2022. above water”, while 34% of companies consider they will manage.

When asked what element would most help towards the “bounce- In line with results from the last Barometer six months ago, “impact of
back” of exhibitions, the majority of companies rank “lifting of current the COVID-19 pandemic on the business” and “state of the economy
in home market” are considered to be the two most important

27th UFI Global Exhibition Barometer / July 2021 © 254


business issues, selected by 29% and 19% of respondents. “Global • 76% of companies – 80% 6 months ago and 82% 12 months
economic developments” (15% of respondents) “impact of digitisation” ago - consider that there is “A push towards hybrid events, more
(10% of respondents) and “internal management challenges” (9% of digital elements at events” (26% “Yes, for sure” and 50% “Most
respondents) also remain high on the list of key business issues. probably”).

The digitisation of products and services gained momentum • 11% - down from 14% 6 months ago and 17% 12 months ago -
throughout the pandemic, and 58% of respondents said they have agrees with the statement that “Virtual events replacing physical
added digital services/products (such as apps, digital advertising events” (3% “Yes, for sure” and 8% “Most probably”), 36% are “Not
and digital signage) to their existing exhibition offerings. In addition, sure” and 53% are stating “definitely not”.
40% have developed a digital transformation strategy for individual
exhibitions or products. THANK YOU TO ALL SURVEY PARTICIPANTS FOR YOUR
CONTRIBUTION! THE NEXT GLOBAL BAROMETER SURVEY
In terms of future exhibition formats, global results indicate that: WILL BE CONDUCTED IN DECMEBER 2021 – PLEASE
PARTICIPATE!
• 78% of companies (up from 64% six months ago and 57% 12
months ago) of respondents are confident that “COVID-19 confirms
the value of face- to-face events” anticipating that the sector
will bounce back quickly (39% “Yes, for sure” and 39% “Most
probably”), while 20% are “Not sure”.

• 46% - compared to 63% 6 months ago and 57% 12 months ago -


believe that there will be “Less international ‘physical’ exhibitions,
and overall, less participants” (6% “Yes, for sure” and 39% “Most
probably”), and 44% are “Not sure”.

27th UFI Global Exhibition Barometer / July 2021 © 255


Appendix: Number of survey replies per country
Total = 474 (in 64 countries/regions)

North America 42 Europe 159 Middle East 25


Canada 3 Belgium 2 Lebanon 2
Mexico 21 Bulgaria 1 Oman 3
USA 18 Croatia 2 Qatar 2
Czech Republic 1 Saudi Arabia 3
Finland 1 United Arab Emirates 15
Central & South America 82 France 21
Argentina 6 Georgia 1
Bolivia 2 Germany 20 Asia & Pacific 147
Brazil 17 Greece 4 Australia 15
Chile 16 Hungary 1 China 21
Colombia 21 Ireland 1 Hong Kong 10
Costa Rica 2 Italy 21 India 24
Cuba 1 Netherlands 5 Indonesia 9
Ecuador 3 Poland 2 Japan 13
El Salvador 1 Portugal 4 Malaysia 17
Guatemala 4 Romania 1 New Zealand 1
Panama 3 Russian Federation 17 Pakistan 1
Peru 3 Slovenia 1 Philippines 1
Uruguay 3 Spain 16 Singapore 11
Sweden 4 South Korea 11
Africa 19 Switzerland 1 Sri Lanka 1
Egypt 1 Turkey 12 Thailand 11
Libya 1 Ukraine 2 Vietnam 1
Rwanda 1 United Kingdom 18
South Africa 16

27th UFI Global Exhibition Barometer / July 2021 © 256


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