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5.4.

Stakeholder Management Monitoring

In this stakeholder management process, we monitor project stakeholder relationship and


adjusting strategies to engage stakeholder engagement through modification of strategy
and engagement plans. This is to increase the efficiency and effectiveness of stakeholder
engagement activities during project development and when changes occur in the project.

In the table below, it shows that the interest of the stakeholder was changed after the
treatment strategy monitoring applied.

5.4.1 Stakeholder Management Monitoring

Project Interest Treatment Changing interest


No. Title/Name/Role
monitoring after treatment
The report from Think Manage -
Penang State city prior the progress closely
S01
Government development of the
project
The report from Manage -
project manager prior closely
S02 Think City the progress
development of the
project
George Town The successful of the Keep -
Conservation project satisfied
S03
Development
Corporation
Seberang Perai The successful of the Keep -
S04 City Council project satisfied

(MBSP)
Penang Island The successful of the Keep -
S05 City Council project satisfied

(MBPP)
S06 RMB Manage all of the Keep -
Construction project schedule, informed

Sdn Bhd progress and


resources to meet the
as Project
project goals, and
manager
report all of the
progress to other
stakeholders
Qhawarizmi Produce the most Keep -
S07
Architects suitable design informed
Civil & structural Produce the design of
S08
Engineer civil and structural
Mechanical & Produce the specs and Keep -
S09 electrical design of mechanical informed

engineer and electrical engineer


Produce the bills of Keep -
Quantity quantity of the project informed
S10
Surveyor and procurement
tendering process
S11 Finish the construction Keep -
The contractor according to the informed
contract document
S12 Finish the task or Keep -
The sub-
contract made with the informed
contractor
contractor
S13 Supply all of the Keep -
Supplier material according to informed
the contract
S14 Handling the Monitor -
Section chief construction workers (minimum
effort)
S15 Document Control the document Monitor -
Control (minimum

specialist effort)
S16 Make sure all of the Monitor -
Site engineer structural construction (minimum
construct correctly effort)
S17 To make sure all of the Monitor -
people entering the (minimum
Safety
project site follow the effort)
rules of safety
S18 To have the correct Keep -
Purchasing
item to purchase and informed
manager
report
S19 Make sure to check Keep -
QA/QC and have a standard informed
control to the project
S20 Make sure to have Monitor -
enough workers to (minimum
HR Director
distributed to the effort)
project
S21 To have more detailed Monitor -
Accountant calculation prior project (minimum
cost effort)
S22 To have detailed Monitor -
documentation prior to (minimum
Cashier purchasing material or effort)
worker payment in the
project
S23 To share many Keep To share updated to
updated news satisfied the public with the
regarding the project permission of the
The Star
development, including project manager and
the pro and cons from owner
public
S24 To share many Keep To share updated to
updated news satisfied the public with the
Penang regarding the project permission of the
Property Talk development, including project manager and
the pro and cons from owner
public
S25 To share many Keep To share updated to
updated news satisfied the public with the
New Straits regarding the project permission of the
Times development, including project manager and
the pro and cons from owner
public
S26 - To have a new Manage -
attractive place closely
to come and
stay
Local people
- To have a new
Penang proud
to introduce to
the world
S27 People stay in - To increase the Manage - Agree to have
land and closely more flexible
property price condition in
near the area the project
- To improve the neighbourhood
environment environment
quality that can prior to the
support a new construction
healthy life process.
- Less noise and - Agree to use
air pollution another
from the project alternative
site road
- have less traffic
jam near the
project due to
the vehicle in
neighbourhood
and out from
area (project
the project site
area)
- security
guarantee in
the
neighbourhood
due to the
arrival of
workers from
outside area
- guarantee of
not increasing
covid case due
to the arrival of
workers from
outside the
area.

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