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RAJEEV KUMAR

BUSINESS DEVELOPMENT
MANAGER

CONTACT ME AT

PERSONAL PROFILE
Dubai, UAE
A leading business development professional with an
experience of over 20 years and drive needed to manage real-
rajdfc@gmail.com
estate rental of full range in businesses of all sizes. A self-
971 (0) 50 880 1604
driven and determined individual with an excellent
communication skill to translate company’s objectives into
linkedin.com/in/rajeev- revenue and profits. A valuable team player by working in
kumar-04867462
multi culture environment and experience in managing
international exhibitors, events and senior management of
SKILLS SUMMARY
various organizations.
Business Development: Competitor
Intelligence, Business 2 Business sales, WORK EXPERIENCE
Market research, Developing new
accounts, Client retention, Lead Business Development Manager/Asset Revenue Manager
generation Commercial, Contracts Dubai Airports | Jan 2007 - Present
Account management
Dubai, UAE
Managerial: Commercial, Orientation, Responsible for achieving revenues in accordance with agreed
Report writing, Technical aptitude, targets, renewal rates and any sales budget. Also, in charge of
Administrative skills, Problem solving,
Client management, Operational
overcoming any initial customer objections, and then pulling
Support, Relationship growth them into a conversation about the company's products.
Single Point of Contact for Dubai Cargo Village and Dubai
Personal: Leadership, Professionalism,
Flower Center for entire Commercial operations.
Highly motivated, Can handle stress,
Always pro-active, Well organized, Developing new business within the existing customer base.
Highly Competitive, Conscientious Keeping abreast of changes in the marketplace and
watching competitor activity.
Core Competencies: Leadership, Project
Developing and coordinate the oversee programs, technical
Management, Contract Management,
Can handle stress, Negotiation, assistance and resource materials to assist departments in
Financial Analysis, Documentation, the marketing, business development, communications and
Review and Reporting positioning of their activities.
Managing sales teams to deliver commercial and
EDUCATION
operational results.
Missouri University, USA Develop partnerships with third parties and external
Marketing and Management BA organizations.
(Marketing)
Keeping accurate statistical information and records.
Madurai Kamraj University, India Facilitating marketing opportunities with tenants and
Bachelor BA concessionaires for revenue generation.
(Marketing, Finance, Law and
Effective working relationship between all the stakeholders
Tourism)
and departments.
AWARDS RECEIVED Sales Manager
Destinations of the World | Apr 2003 – Jan 2007
Certificate of Appreciation
London, UK
from Emirates Sky Cargo Constant contact and closely associating with existing
for 2018
Dealers and Distributors and discussing with them
regarding sales, new schemes and promotions, target
Certificate of Appreciation
from Emirates Sky Cargo
achievement and helping them by giving innovative ideas to
for 2020 increase sales.
Develop, coordinate the oversees and local exhibitions to
Appreciation certificates
assist departments in the marketing , business
for Professional Handling
and Excellent services
development, communications and positioning of their
rendered to the Passengers activities.
of prestigious Airlines as Successful implementation of various operational
follows: British Airlines; procedures & process for higher sales.
Lufthansa German Airlines;
Cathay Pacific Airlines;
Qatar Airlines; Swiss Air; Sales Executive
Gulf Air; Sri Lankan Airlines Al Sayegh Brothers | Jan 2002 – Apr 2003
and Korean Air. Dubai, UAE
Certificate of Appreciation Gathering and evaluating data and information regarding
from Dubai Airports
Competitor’s products and giving valuable feedback and
reporting to the Management.
ACHIEVEMENTS
Provide accurate information to the Customers about the
Product & Service.
Successfully completed To ensure intense level of Customer satisfaction and to
“Introduction to Civil
Aviation” course from the
ensure that responses to all communication is in
Aviation College and accordance with the shortest possible response policy
received the Competence promoted by the company.
Certificate for the same.
Preparing enquiries of products and sending them to the
Received training on all respective suppliers.
Airline systems of the new Preparing spread sheet, comparison sheet and evaluation
Graphical User Interface sheet of prices of different suppliers.
System (GUI).
Customer Service Agent
Successfully completed Emirates Group | Aug 1999 – Dec 2002
courses related to Airport
Dubai, UAE
Passenger Handling &
several training courses on Responsible for all operations referring to Customer
better customer service
Service in Travel Trade.
from the Aviation College.
Dealing with worldwide suppliers to provide different
Successfully completed a services to the customers through Online Reservation
course with regards to Systems.
Dangerous Goods for Cargo
Providing high standard of customer service to retail
& Passenger Handling from
the Aviation College. agents and passengers.
Handling Agency to all Airlines and having good contacts
LANGUAGES with all Travel agents and Suppliers Worldwide.
Handling of flights in distress situation like Denied
English, Hindi, Malayalam, Urdu Boarding, Delays, etc.
Sound experience in dealing with multi-nationalities.
Keeping up-to-date information on procedures of all
Airlines operating from Dubai International Airport.

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