Change Calendar

Fact Sheet

Streamline the Change Management Process

With Peregrine’s change calendar it becomes easier than ever to manage, schedule and update
changes. The calendar provides both functional change management views and interaction
within a Microsoft Outlook look and feel. Ultimately organizations can experience a productivity
increase through better change planning as managers have a consolidated view into upcoming
changes at local, regional and global levels.
The change calendar is seamlessly interactive with processes relating to Change Management
and provides actionable read and write capabilities so that information is accurately shared
between applications. As updates are made from the calendar the Change Management
application ensures that changes do not breach service level agreements. This dynamic
interaction helps users and managers communicate more effectively and therefore increase
work productivity.
Users can publish the calendar as PDF or HTML file thereby allowing a wide audience to be
aware of upcoming changes. It also can be printed for distribution.
Graphical User Interface
Resembling a variety of Outlook-like calendar views, the calendar provides visual status of
upcoming changes. Users can define color schemas and views based on personal preference.
Change technicians are empowered in their ability to update and share their schedule across the
enterprise.
Default and Customizable Fields
By default the calendar details view includes ten fields; title, actions, date(s), time(s), group,
details, description, justification, impact, asset/CI, back-out method, and file. It also includes
additional fields that can be customized for particular requirements. The information is written to
the ServiceCenter database and used to track information related to unique operational needs.
Security and Compliance
User rights are available based on their user login and the rules set up by the security
administrator. The calendar is designed to meet Section 508 compliance for the public sector
and government industries, and is currently undergoing certification.
Global Support
The change calendar is universalized for multiple language support and multi-client capabilities.
Availability
The calendar will be available CY Q4 2005. The calendar is available to customers on
ServiceCenter 6.1.1 and requires Change Management and the Peregrine SOAP API.