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Chapter 2

Introduction to SAP ERP

True-False Questions
1. The architecture of an enterprise system refers to the technical structure of the software, how
users interact with the software, and how the software is physically managed on computer
hardware.

Answer: True Difficulty: Medium Page Reference: 1


Section: Enterprise Systems – Architecture of Enterprise Systems Practice:

2. The three layers of the “three-tier client-server architecture” are the presentation layer,
windows layer, and data layer.

Answer: False Difficulty: Medium Page Reference: 1


Section: Enterprise Systems – Architecture of Enterprise Systems Practice:

3. When you access the Internet, your browser is the presentation layer.

Answer: True Difficulty: Medium Page Reference: 2


Section: Enterprise Systems – Architecture of Enterprise Systems Practice:

4. Scalability is the ability of the hardware and software to support a greater number of users
easily over time.

Answer: True Difficulty: Easy Page Reference: 2


Section: Enterprise Systems – Architecture of Enterprise Systems Practice:

5. Service-oriented architecture (SOA) is the fundamental concept behind systems connecting


through standardized interfaces called Web services.

Answer: True Difficulty: Difficult Page Reference: 2


Section: Enterprise Systems – Architecture of Enterprise Systems Practice:

6. Enterprise resource planning (ERP) focuses on the internal operations of an organization.

Answer: True Difficulty: Medium Page Reference: 3


Section: Enterprise Planning Systems Practice:

7. Inter-company processes take place within a single company.

Answer: False Difficulty: Medium Page Reference: 4


Section: Enterprise Planning Systems Practice:

8. Customer relationship management (CRM) systems connect a company’s ERP system to its
accounting software system.
Answer: False Difficulty: Medium Page Reference: 4
Section: Enterprise Planning Systems Practice:

9. Supply chain management (SCM) systems help companies execute the processes of research,
design, and product management.

Answer: False Difficulty: Medium Page Reference: 4


Section: Enterprise Planning Systems Practice:

10. Application platforms serve as a type of "enterprise operating system" for a company’s ES
landscape by allowing all of the various systems to communicate seamlessly with one
another as well as with systems outside the company.

Answer: True Difficulty: Medium Page Reference: 5


Section: Application Platforms Practice:

11. Current versions of the SAP business suite can’t run on SAP NetWeaver.

Answer: False Difficulty: Easy Page Reference: 6


Section: Application Platforms Practice:

12. SAP NetWeaver is the “operating system” for an entire company’s business processes.

Answer: True Difficulty: Medium Page Reference: 6


Section: Application Platforms Practice:

13. Organizational data are used to represent the structure of an enterprise.

Answer: True Difficulty: Easy Page Reference: 6


Section: Data in an Enterprise System – Organizational Data Practice:

14. A company code is the highest organizational level in SAP ERP.

Answer: False Difficulty: Medium Page Reference: 7


Section: Data in an Enterprise System – Organizational Data Practice:

15. A client represents each company within an enterprise.

Answer: False Difficulty: Easy Page Reference: 7


Section: Data in an Enterprise System – Organizational Data Practice:

16. Material master are organizational elements that performs multiple functions and is relevant
to several processes.

Answer: False Difficulty: Medium Page Reference: 7


Section: Data in an Enterprise System – Organizational Data Practice:

17. A building can house only a single plant.

Answer: False Difficulty: Difficult Page Reference: 8


Section: Data in an Enterprise System – Organizational Data Practice:

18. A plant can be a factory, a warehouse, a regional distribution center, or a service center.

Answer: True Difficulty: Medium Page Reference: 8


Section: Data in an Enterprise System – Organizational Data Practice:

19. The material master is the most commonly used organizational data in an enterprise.

Answer: False Difficulty: Medium Page Reference: 8


Section: Data in an Enterprise System – Master Data Practice:

20. The material master includes a large amount of data because it is used in numerous
processes.

Answer: True Difficulty: Medium Page Reference: 8


Section: Data in an Enterprise System – Master Data Practice:

21. Materials are categorized into different material types based on the way they are used in the
firm’s operations.

Answer: True Difficulty: Medium Page Reference: 9


Section: Material Types Practice:

22. The four most common material types are raw materials, semi‐finished goods, finished
goods, and exported goods.

Answer: False Difficulty: Difficult Page Reference: 9


Section: Material Types Practice:

23. Raw materials (ROH) are purchased from an external source ‐ a vendor‐ and used in the
production process.

Answer: True Difficulty: Easy Page Reference: 10


Section: Material Types Practice:

24. Trading goods (HAWA) are resold to customers after they have been modified by the
company.

Answer: False Difficulty: Medium Page Reference: 10


Section: Material Types Practice:

25. Transaction data reflect the consequences of executing process steps.

Answer: True Difficulty: Medium Page Reference: 12


Section: Enterprise Systems – Transaction Data Practice:

26. The financial accounting documents, management accounting or controlling documents, and
material documents are all “virtual.”

Answer: True Difficulty: Medium Page Reference: 13


Section: Enterprise Systems – Transaction Data Practice:

27. Reporting is a general term for the methods a user can utilize to update data in the ERP
system to execute process steps.

Answer: False Difficulty: Medium Page Reference: 14


Section: Reporting Practice:

28. The online transaction processing (OLTP) system is designed to capture and store detailed
organizational data.

Answer: False Difficulty: Medium Page Reference: 15


Section: Reporting Practice:

29. Work lists identify tasks that are scheduled to be completed in a process.

Answer: True Difficulty: Medium Page Reference: 16


Section: Reporting – Work Lists Practice:

30. Information structures display lists of master data, such as materials, vendors, and purchasing
info records, and documents, such as transaction documents, FI, CO, and material documents
that are generated during the execution of a process.

Answer: False Difficulty: Medium Page Reference: 17


Section: Reporting – Online Lists Practice:

Package Title: Test bank


Course Title: Introduction to Accounting

Question type: Multiple Choice

1. ____________ is concerned with recording the financial impacts of business processes as


they
are executed.

a. Management accounting
b. Financial accounting (Fl)
c. Controlling (CO)
d. Bank ledger accounting
e. None of the above

Answer: b

Difficulty: Medium
Section Reference: Learning Objectives

2. Which of the following is a key process in financial accounting?


a. Sales order processing
b. Accounts receivable accounting
c. Credit management
d. Income verification
e. All of the above

Answer: b

Difficulty: Easy
Section Reference: Learning Objectives

3. Which process is used to manage money owed by


customers for goods and services purchased from the company?

a. General ledger accounting


b. Accounts receivable accounting
c. Fixed asset accounting
d. Bank ledger accounting
e. All of the above

Answer: b

Difficulty: Medium
Section Reference: Learning Objectives

4. Which process is concerned with recording data associated with bank statements?

a. Bank ledger accounting


b. Fixed asset accounting
c. General ledger accounting
d. Accounts receivable accounting
e. None of the above

Answer: a

Difficulty: Easy
Section Reference: Learning Objectives

5. ____________ are internal divisions of an enterprise that are used to define areas of
responsibility or to meet the external reporting requirements of an enterprise segment.

a. Cost centers
b. Depreciation areas
c. Business areas
d. Sub-ledgers
e. None of the above

Answer: c

Difficulty: Medium
Section Reference: Organizational Data
6. Which term refers to an ordered listing of accounts that comprise a company’s general
ledger?

a. General ledger
b. Balance sheet
c. Bank ledger
d. Chart of accounts (COA)
e. None of the above

Answer: d

Difficulty: Medium
Section Reference: Master Data

7. Which term represents what a company owns, such as cash, inventory of materials, and
buildings?

a. Liabilities
b. Equity
c. Assets
d. Revenues
e. None of the above

Answer: c

Difficulty: Medium
Section Reference: General Ledger Accounting

8. Which term represents what a company owes to others, including money owed to vendors
and loans from financial institutions?

a. Liabilities
b. Equity
c. Assets
d. Revenues
e. None of the above

Answer: a

Difficulty: Medium
Section Reference: General Ledger Accounting

9. Which term represents the monies a company earns by selling its products and services?

a. Liabilities
b. Assets
c. Expenses
d. Revenue
e. Equity
Answer: d

Difficulty: Medium
Section Reference: General Ledger Accounting

10. Which term represents the costs associated with creating and selling products and
services?

a. Assets
b. Expenses
c. Liabilities
d. Equity
e. None of the above

Answer: b

Difficulty: Medium
Section Reference: General Ledger Accounting

11. Which element is not a part of the typical company code data in general ledger accounts?

a. Tax-related data
b. Field status groups
c. Line item display
d. Reconciliation account data
e. None of the above

Answer: e

Difficulty: Difficult
Section Reference: General Ledger Accounting

12. Which term is a general ledger account that consolidates data from a group of related
sub-ledger accounts?

a. Subsidiary ledger
b. Sub-ledger
c. Reconciliation account
d. Line item display
e. None of the above

Answer: c

Difficulty: Medium
Section Reference: Subsidiary ledgers and Reconciliation Account

13. Which of the following records the impact of a transaction step on financial accounting?

a. Financial accounting document


b. Parallel accounting document
c. Sub-ledger
d. Subsidiary ledger
e. None of the above

Answer: a

Difficulty: Medium
Section Reference: Accounting Documents

14. Which of the following is used to implement multiple ledgers and use each ledger for
different purposes?

a. Financial accounting document


b. Subsidiary ledger
c. Sub-ledger
d. Parallel Accounting
e. None of the above

Answer: d

Difficulty: Easy
Section Reference: Parallel Accounting

15. Which type of asset has a physical form?

a. Master asset
b. Tangible asset
c. Informal asset
d. Intangible asset
e. None of the above

Answer: b

Difficulty: Easy
Section Reference: Asset Accounting

16. Which type of asset has a non-physical form?

a. Master asset
b. Tangible asset
c. Informal asset
d. Intangible asset
e. None of the above

Answer: d

Difficulty: Easy
Section Reference: Asset Accounting

17. Which of the following is used to report data needed to meet legal and regulatory
requirements?
a. Assets
b. Equity
c. Tangible document
d. Financial statement
e. None of the above

Answer: d

Difficulty: Medium
Section Reference:

18. Which of the following best describes the operative chart of accounts?

a. Contains the operational accounts that are used to record the financial impact of an
organization’s day-to-day transactions
b. Used to enable companies to meet special country-specific reporting requirements
c. Contains accounts that are used by multiple companies to consolidate their financial
reporting
d. Contains only accounts payable transactions
e. Contains only accounts receivable transaction

Answer: a

Difficulty: Difficult
Section Reference: Chart of accounts

19. Which of the following is not a mode of acquiring an asset for a company?

a. Acquiring internally via the production process


b. Acquire from a vendor using the purchasing process
c. Acquire from a vendor without using the purchasing process
d. Selling equipment
e. Acquiring without a vendor

Answer: d

Difficulty: Easy
Section Reference: Asset Accounting

20. All of the following are transaction types that occur during the life of an asset except
___________ .

a. Acquisition
b. Depreciation
c. Allocation
d. Retirement

Answer: c

Difficulty: Easy
Section Reference: Asset Accounting
21. Financial statements can be generated from which of the following?

a. Operative COA
b. Country-specific COA
c. Both operative and country-specific COAs
d. Neither operative nor country-specific COAs

Answer: c

Difficulty: Easy
Section Reference: Financial Statements

Question type: Multiple Answers

22. Balance sheet accounts are grouped into which of the following categories?

a. Revenue
b. Assets
c. Liabilities
d. Equity
e. Expenses

Answer: b, c, d

Difficulty: Medium
Section Reference: General Ledger Accounting

23. An organization can possess which of the following types of assets?

a. Tangible
b. Intangible
c. Financial
d. Economic
e. Virtual

Answer: a, b, c

Difficulty: Medium
Section Reference: Asset Accounting

24. Tangible assets can include which of the following?

a. Computers
b. Bonds
c. Production Machinery
d. Real Estate
e. Mortgage
Answer: a, c, d

Difficulty: Medium
Section Reference: Asset Accounting

25. What are the most common transaction types that occur during the life of an asset?

a. Production
b. Allocation
c. Acquisition
d. Depreciation
e. Retirement

Answer: c, d, e

Difficulty: Medium
Section Reference: Asset Accounting

26. What are the primary ways in which an asset can be acquired?

a. Internally by production
b. Internally by inventory tracking
c. Externally by vendor
d. Externally without a vendor
e. By asset liquidation

Answer: a, c, d

Difficulty: Easy
Section Reference: Acquisition

27. Which of the following are common depreciation areas used in the US?

a. Book depreciation
b. Cost accounting depreciation
c. Legal depreciation
d. Special depreciation
e. Physical depreciation

Answer: a, b, c. d

Difficulty: Medium
Section Reference: Depreciation

28. Reporting in financial accounting is broadly divided into which of the following two
categories?

a. Posting goods issue


b. Displaying account information
c. Generating financial statements
d. Recording transactions
e. Automatic posting of accounts

Answer: b, c

Difficulty: Easy
Section Reference: Reporting

29. From which of the following can financial statements be generated?

a. Operative chart of accounts


b. Country-specific chart of accounts
c. Revenue accounts
d. Assets
e. Liability accounts

Answer: a, b

Difficulty: Difficult
Section Reference: Financial Statements

30. What is true about a business area?


a) It is a internal division of an enterprise
b) It helps management monitor performance
c) It is used for external reporting
d) It is associated with one company code

Answer: a, b, c

Difficulty: Easy
Section Reference: Organizational Data

31. Which of the following are types of chart of accounts?


a) Operative COA
b) Country specific COA
c) Active COA
d) Group COA

Answer: a, b, d

Difficulty: Medium
Section Reference: Chart of Accounts

32. What does the COA data include?


a) Client segment
b) Storage location segment
c) Plant segment
d) Company code segment
Answer: a, d

Difficulty: Medium
Section General Ledger Accounts

33. The COA segment of the COA data includes which of the following?
a) Account currency
b) Account number
c) Account group
d) Short text

Answer: b, c

Difficulty: Medium
Section General Ledger Accounts

34. Which of the following does the balance sheet include?


a) Revenue
b) Expenses
c) Assets
d) Liabilities

Answer: c, d

Difficulty: Easy
Section General Ledger Accounts

35. Which of the following statements concerning reconciliation accounts are true?
a) Reconciliation account for customers is accounts payable
b) Reconciliation account for customers is accounts receivable
c) Reconciliation account for vendors is accounts payable
d) Reconciliation account for vendors is accounts receivable

Answer: b, c

Difficulty: Easy
Section Subsidiary Ledgers and Reconciliation Accounts

36. Which of the following statements regarding reconciliation accounts are not true?
a) Data are posted directly into them
b) Data are automatically posted into them after they are posted to the corresponding
sub-ledger
c) The reconciliation account includes the sum of the postings of the sub-ledgers.
d) None of the above

Answer: a

Difficulty: Easy
Section Subsidiary Ledgers and Reconciliation Accounts
37. Which attributes are present in the FI document items?
a) Amount
b) Document type
c) Posting date
d) Currency
e) Posting key

Answer: a, e

Difficulty: Medium
Section Accounting Documents

38. Which attributes are present in the FI document header?


a) Amount
b) Document type
c) Posting date
d) Currency
e) Posting key

Answer: b, c, d

Difficulty: Medium
Section Accounting Documents

39. Which of the following statements concerning the leading ledger are true?
a) It is a type of sub-ledger
b) Global accounting principles are consolidated into it
c) Having a leading ledger is optional
d) All transaction data are posted to it

Answer: b, d

Difficulty: Medium
Section Parallel Accounting

40. A cost center:


a) Absorbs costs
b) Can be associated with a department
c) Is similar to a cost object
d) Is associated with locations where costs are incurred

Answer: a, b, c, d

Difficulty: Easy
Section Concepts in Management Accounting

41. When does a debit take place?


a) When assets and expenses decrease
b) When assets and expenses increase
c) When revenue and liabilities decrease
d) When revenue and liabilities increase

Answer: b, c

Difficulty: Easy
Section General Ledger Accounting

42. Balance sheet accounts are grouped into:


a) Assets
b) Liabilities
c) Equity
d) Revenue

Answer: a, b, c

Difficulty: Easy
Section General Ledger Accounting

43. When does a credit take place?


a) When assets and expenses decrease
b) When assets and expenses increase
c) When revenue and liabilities decrease
d) When revenue and liabilities increase

Answer: a, d,

Difficulty: Easy
Section General Ledger Accounting

44. In accounts payable, which general ledger accounts are affected?


a) Accounts payable reconciliation
b) Vendor
c) Supplies expense
d) Bank

Answer: a, c, d

Difficulty: Easy
Section Accounts Payable Accounting

45. In accounts receivable, which general ledger accounts are affected?


a) Accounts receivable reconciliation
b) Sales revenue
c) Bank
d) Supplies expense
Answer: a, b, c

Difficulty: Easy
Section Accounts Receivable Accounting

Question type: True or False

46. Accounting processes are broadly divided into two main categories: financial accounting
and management accounting.

Answer: True

Difficulty: Easy
Section Reference: Learning Objectives

47. Financial accounting (Fl) is concerned with recording the financial impacts of business
processes as they are executed.

Answer: True

Difficulty: Medium
Section Reference: Learning Objectives

48. Management accounting, or controlling (CO), is intended primarily for audiences outside
the organization.

Answer: False

Difficulty: Medium
Section Reference: Learning Objectives

49. Accounts payable accounting is not associated with the procurement process.

Answer: False

Difficulty: Medium
Section Reference: Learning Objectives

50. The general ledger is used to record the financial impacts of business process steps.

Answer: True

Difficulty: Easy
Section Reference: Learning Objectives

51. The balance sheet is a snapshot of the organization at a point in time.

Answer: True
Difficulty: Easy
Section Reference: Learning Objectives

52. A segment is a division of an enterprise for which management monitors performance


separately from other segments.

Answer: True

Difficulty: Medium
Section Reference: Organizational Data:

53. Business areas are external departments of an enterprise that are used to define areas of
responsibility or to meet the internal requirements of a division.

Answer: False

Difficulty: Difficult
Section Reference: Organizational Data

54. A list of accounts that can be included in a general ledger is called master data.

Answer: False

Difficulty: Difficult
Section Reference: Master Data

55. A chart of accounts (COA) is an ordered listing of accounts that comprise a company’s
general ledger.

Answer: True

Difficulty: Easy
Section Reference: Chart of Accounts

56. Liabilities are what the company owns, such as cash, land, and buildings.

Answer: False

Difficulty: Easy
Section Reference: General Ledger Accounts

57. Assets are monies the company earns by selling its products and services.

Answer: False

Difficulty: Medium
Section Reference: General Ledger Accounts

58. Expenses are what the company owes to others, including money owed to vendors and
loans from financial institutions.
Answer: False

Difficulty: Difficult
Section Reference: General Ledger Accounts

59. Account currency determines the currency in which all the transactions are recorded.

Answer: True

Difficulty: Easy
Section Reference: General Ledger Accounts

60. A reconciliation account records the impact of a transaction step on financial accounting.

Answer: False

Difficulty: Difficult
Section Reference: Subsidiary Ledgers and Reconciliation Accounts

61. A financial accounting document is a general ledger account that consolidates data from a
group of sub-ledger accounts, such as customers and vendors.

Answer: False

Difficulty: Difficult
Section Reference: Accounting Documents

62. Parallel accounting consists of implementing multiple ledgers and using each ledger for
different purposes.

Answer: True

Difficulty: Easy
Section Reference: Parallel Accounting

63. An increase in an asset account or an expense account results in a credit posting.

Answer: False

Difficulty: Medium
Section Reference: General Ledger Accounting

64. An increase in revenue or liability results in a debit posting.

Answer: False

Difficulty: Medium
Section Reference: General Ledger Accounting

65. Accounts payable accounting is concerned with vendors.


Answer: True

Difficulty: Easy
Section Reference: Accounts Receivable (AR) Accounting

66. Accounts receivable accounting is concerned with customers.

Answer: True

Difficulty: Easy
Section Reference: Accounts Receivable (AR) Accounting

67. Within accounts receivable accounting, when a payment is made the bank account is
debited and the appropriate customer account is credited.

Answer: True

Difficulty: Medium
Section Reference: Accounts Receivable (AR) Accounting

68. Intangible assets are physical items such as buildings, machinery, and computers.

Answer: False

Difficulty: Medium
Section Reference: Asset Accounting

69. Tangible assets are non-physical items such as trademarks and patents.

Answer: False

Difficulty: Medium
Section Reference: Asset Accounting

70. Financial accounting is affected any time money either leaves or comes into the
company.

Answer: True

Difficulty: Easy
Section Reference: Integration with other processes

71. Reporting within financial accounting is divided into two categories: generating financial
statements and displaying account information.

Answer: True

Difficulty: Medium
Section Reference: Reporting
72. Financial statements can be generated for different organizational levels including one or
more company codes and business areas.

Answer: True

Difficulty: Medium
Section Reference: Financial Statements

Chapter 4
The Procurement Process

Multiple Choice Questions

1. Which one of the following is not a type of organizational data that is utilized in the
procurement process?

a. Client
b. Company Code
c. Storage Location
d. Purchasing Organization
e. Manufacturing Plant

Answer: e Difficulty: Easy Page Reference: 2


Section: Organizational Data Practice:

2. What is a storage location?

a. The place where raw materials are received


b. The place within a plant where materials are kept until they are needed
c. The place where materials are collected for staging and inspection
d. The place within a plant where machines are installed for production purposes
e. The place within a plant where finished goods are kept for sale

Answer: b Difficulty: Medium Page Reference: 2


Section: Storage Location Practice:
3. Which organizational element(s) control(s) the entry of accounting data in the vendor
master?

f. Purchasing organization
g. Client
h. Company Code
i. Client and Company Code
j. Client and Purchasing Organization

Answer: d Difficulty: Easy Page Reference: 3


Section: Organizational Data Practice: Yes

4. A purchasing organization is involved in all of the following operations except

f. Negotiating contracts and agreements


g. Negotiating pricing with vendors
h. Evaluating and identifying vendors
i. Determining storage locations within the plant

Answer: d Difficulty: Medium Page Reference: 4


Section: Purchasing Organization Practice:

5. Which one of the following is not a model of the purchasing organization?

a. Enterprise level
b. Company level
c. Client level
d. Plant level
j. Cross-plant

Answer: c Difficulty: Medium Page Reference: 4-6


Section: Purchasing Organization Practice:

6. Within the plant-level purchasing organization, also known as a plant-specific purchasing


Organization,

a. Each plant has its own purchasing organization


b. One purchasing organization is responsible for multiple plants
c. Only one purchasing organization for all plants
d. One purchasing organization is responsible for all company codes in the enterprise
e. Two or more purchasing organizations are responsible for each plant

Answer: a Difficulty: Difficult Page Reference: 5


Section: Plant-Level Purchasing Organization Practice:
7. A purchasing group is an individual or a group of individuals who are responsible for all of
the following except

f. Creating purchase requisitions


g. Negotiating contracts and agreements
h. Requesting quotations from vendors
i. Creating and monitoring purchase orders
j. Planning for material requirements

Answer: b Difficulty: Medium Page Reference: 6


Section: Purchasing Group Practice:

8. Which one of the following is not one of the data types that are relevant to the purchasing
process?

a. Material master
b. Vendor master
c. Sales master
d. Purchasing info records
e. Conditions

Answer: c Difficulty: Medium Page Reference: 7


Section: Master Data Practice:

9. The key data in the purchasing view of the material master are

f. The purchasing organization, the goods receipt processing time, and the delivery
tolerances
g. The purchasing group, the goods receipt processing time, and the delivery tolerances
h. The purchasing group, the invoice, and the delivery tolerances
i. The purchasing group, the material master, and the delivery tolerances
j. The price, the storage location, and the delivery date

Answer: b Difficulty: Easy Page Reference: 9


Section: Material Master Practice:

10. Data in the vendor master are grouped into which three segments?

a. General data, storage data, and purchasing data


b. General data, storage data, and inventory data
c. Storage data, accounting data, and purchasing data
d. Storage data, accounting data, and pricing data
e. General data, accounting data, and purchasing data

Answer: e Difficulty: Medium Page Reference: 9


Section: Vendor Master Practice:
11. General data in a vendor master contain all of the following except:

f. Name
g. Address
h. Communication
i. Payment terms and methods
j. Search term

Answer: d Difficulty: Easy Page Reference: 10


Section: Vendor Master Practice: Yes

12. Which of the following is an intersection or combination of material data and vendor data?

a. Condition type
b. Purchasing info record
c. Stock transfer
d. Third-party order
e. Search term

Answer: b Difficulty: Medium Page Reference: 12


Section: Purchasing Info Records Practice:

13. Which item category would you use to have your vendor ship goods directly to your
customer?

f. Consignment
g. Third-party
h. Stock transfer
i. Standard
j. Transfer posting

Answer: b Difficulty: Medium Page Reference: 13


Section: Item Categories Practice: Yes

14. Materials that are acquired to be used within the organization are referred to as

a. Stock materials
b. Transfer materials
c. Vendor materials
d. Consumable materials
e. None of the above

Answer: d Difficulty: Medium Page Reference: 14


Section: Account Determination Practice:
15. Which of the following account assignment categories is used when the company acquires a
fixed asset?

a. Cost center
b. Asset
c. Order
d. Sales order
e. Project

Answer: b Difficulty: Easy Page Reference: 15


Section: Account Determination Practice:

16. Which of the following document types is not utilized during the Purchasing process?

a. Material documents
b. Fl documents
c. CO documents
d. Picking document
e. Invoice

Answer: d Difficulty: Easy Page Reference: 17


Section: Good Movement Practice:

17. A FI document includes a header and an items section. Which of the following data are
included in the items section?

a. Document number
b. Account
c. Storage location
d. Document date
e. Document currency

Answer: b Difficulty: Medium Page Reference: 33


Section: Goods Receipt Practice: Yes

18. Which of the following statements about a plant is not true?

a. A plant can be assigned to more than one company code


b. A company code can have more than one plant
c. A plant is a key organizational element in purchasing
d. A plant can be assigned to only one company code
e. A plant must have at least one storage area

Answer: a Difficulty: Difficult Page Reference: 18


Section: Goods Movement Practice:
19. Which of the following goods movements need not involve a physical movement of
materials?

f. Goods receipt
g. Goods issue
h. Stock transfer
i. Transfer posting
j. None of the above (all involve physical movement of materials)

Answer: d Difficulty: Medium Page Reference: 19


Section: Goods Movement Practice:

20. Which element of the requirements determination process involves creating the requisition?

a. Data
b. Task
c. Trigger
d. Outcomes
e. None of the above

Answer: b Difficulty: Difficult Page Reference: 21


Section: Requirements Determination Practice:

21. A company can use which of the following to select a vendor from a list of potential
suppliers ?

a. Source list
b. Company code
c. Vendor master
d. Material master
e. None of the above

Answer: a Difficulty: Medium Page Reference: 23


Section: Source of Supply Determination Practice:

22. Which element of a purchase order includes communicating with the vendor?

a. Trigger
b. Data
c. Task
d. Outcome
e. None of the above

Answer: d Difficulty: Medium Page Reference: 25


Section: Order Processing Practice:
23. Which item is included in the header of a purchase order?

a. Order quantity
b. Vendor
c. Delivery date
d. Price
e. None of the above

Answer: b Difficulty: Medium Page Reference: 26


Section: Order Processing Practice: Yes

24. SAP can utilize which of the following media to communicate with a vendor?

a. Web services
b. EDI
c. Fax
d. Print
e. All of the above

Answer: e Difficulty: Easy Page Reference: 28


Section: Order Processing Practice:

25. Which of the following is(are) a form of data within the goods receipt step?

a. Material ordered
b. Quantity delivered
c. Verification
d. Storage location
e. All of the above

Answer: e Difficulty: Medium Page Reference: 31


Section: Goods Receipt Practice:

26. Which of the following is a form of invoice verification?

a. Three-way match
b. Quality management
c. Inspection lot
d. Warehouse management
e. None of the above

Answer: a Difficulty: Medium Page Reference: 34


Section: Invoice Verification Practice:
27. Which element of the payment step includes selecting a bank?

a. Trigger
b. Data
c. Outcome
d. Task
e. None of the above

Answer: d Difficulty: Medium Page Reference: 37


Section: Payment Processing Practice:

28. Which of the following facilitates the integration between vendor master data and financial
accounting?

a. Vendor account number


b. Reconciliation account
c. Accounts payable number
d. Material number
e. Accounts receivable number

Answer: b Difficulty: Medium Page Reference: 38


Section: Payment Processing Practice: Yes

29. Purchasing information systems are a component of which system?

a. Logistics information systems


b. Business intelligence systems
c. Financial information systems
d. Human resource information systems

Answer: a Difficulty: Medium Page Reference: 41


Section: Purchasing Information Systems Processing Practice: Yes

Multiple Answer Questions


1. Which of the following are organizational elements in purchasing?

a. Shipping point
b. Company code
c. Vendors
d. Materials
e. Plant

Answer: b, e Difficulty: Easy Page Reference: 2


Section: Organizational Data Practice:

2. Which of the following statements about storage locations are true?

a. A storage location must be assigned to a plant


b. A storage location can be assigned to more than one plant
c. A client can have more than one storage location
d. A plant can have more than one storage location
e. A storage location can hold only materials with a stock status of unrestricted use

Answer: a, c, d Difficulty: Medium Page Reference: 2


Section: Storage Location Practice: Yes

3. Which of the following are organizational elements in purchasing?

a. Sales organization
b. Purchasing area
c. Plant
d. Vendor
e. Storage location

Answer: c, e Difficulty: Easy Page Reference: 3


Section: Storage Location Practice:

4. Which of the following statements about purchasing organizations are correct?

a. They negotiate conditions of purchase with vendors


b. They can purchase only for one company
c. They can purchase for multiple plants
d. They can purchase for multiple plants, but they must be within the same company
code
e. They identify a buyer or a group of buyers

Answer: a, c Difficulty: Medium Page Reference: 3


Section: Purchasing Organization Practice:
5. A purchase order can be sent to which of the following?

a. A vendor
b. A customer
c. A plant
d. A purchasing organization
e. A purchasing group

Answer: a, c Difficulty: Easy Page Reference: 6


Section: Purchasing Group Practice:

6. Data for source determination are obtained from:

a. A purchase order
b. Purchase info records
c. A source list
d. Contracts and agreements
e. The vendor master record

Answer: b, c, d Difficulty: Medium Page Reference: 6


Section: Purchasing Organization Practice:

7. Which of the following are master data that are related to the purchasing process?

a. Material master
b. Vendor master
c. Vendor info records
d. Purchasing organization
e. Customer master

Answer: a, b, c Difficulty: Medium Page Reference: 7


Section: Master Data Practice: Yes

8. Which of the following are methods of valuing materials?

a. Actual price
b. Standard price
c. Purchasing price
d. Moving (average) price
e. Selling price

Answer: b, d Difficulty: Difficult Page Reference: 8


Section: Material Master Practice:
9. Which G/L accounts are impacted by the goods receipt step of the procurement process?

a. Accounts payable
b. Goods receipt / invoice receipt account
c. Inventory account
d. Vendor account
e. Band account

Answer: b, c Difficulty: Difficult Page Reference: 32


Section: Goods Receipt Practice:

10. Which G/L accounts are impacted by the invoice verification step of the procurement
process?

a. Accounts payable
b. Goods receipt / invoice receipt account
c. Inventory account
d. Vendor account
e. Bank account

Answer: a, b, d Difficulty: Difficult Page Reference: 36


Section: Invoice Verification Practice:

11. Which of the following data categories are included in a purchasing info record?

a. Freight
b. Discounts
c. Material number
d. Vendor address
e. Texts

Answer: a, b, e Difficulty: Easy Page Reference: 12


Section: Purchasing Info Records Practice:

12. Data from which of the following sources are automatically included in a purchase order?

a. Vendor info record


b. Purchasing info record
c. Material master
d. Vendor master
e. Purchasing organization

Answer: b, c, d Difficulty: Medium Page Reference: 12


Section: Purchasing Info Records Practice:
13. Which of the following are material types?

k. Consumable material
l. Raw material
m. Packaging
n. Consignment material
o. Non-valuated material

Answer: a, b, c, e Difficulty: Medium Page Reference: 14


Section: Account Determination Practice:

14. Which of the following are account assignment categories?

f. Asset
g. Order
h. Cost center
i. Sales order
j. Project

Answer: a, b, c, d, e Difficulty: Easy Page Reference: 15


Section: Account Determination Practice: Yes

15. Materials designated as __________ can be withdrawn only for sampling or for scrap.

a. Goods movement
b. In-quality inspection
c. Blocked stock
d. Material document
e. Purchase info record

Answer: b, c Difficulty: Medium Page Reference: 17


Section: Stock Type or Status Practice:

16. Material documents consist of a header and an items section. Which of the following are
included in the items section?

a. Document number
b. Movement type
c. Material number
d. Storage location
e. Document date

Answer: b, c, d Difficulty: Medium Page Reference: 18


Section: Goods Movement Practice: Yes
17. A purchase order can be created with reference to which of the following?

a. Purchase order
b. Purchase requisition
c. Purchase info record
d. RFQ
e. Sales order

Answer: a, b, d Difficulty: Medium Page Reference: 25


Section: Order Processing Practice: Yes

18. Which of the following are consequences of the goods receipt step in the procurement
process?

a. A material document is created


b. An accounting document is created
c. The purchase order history is updated
d. The document flow is updated
e. The material master is updated

Answer: a, b, c, e Difficulty: Difficult Page Reference: 30


Section: Goods Receipts Practice: Yes

19. Which of the following are key documents in purchasing?

f. Material documents
g. Fl documents
h. CO documents
i. Purchase order
j. Invoice

Answer: a, b, c, d, e Difficulty: Easy Page Reference: 21


Section: Process Practice:

20. Which of the following organizational data are required when creating a purchase
requisition?

a. Sales organization
b. Company code
c. Storage location
d. Purchasing organization
e. Purchasing group

Answer: b, d, e Difficulty: Easy Page Reference: 22


Section: Requirement Determination Practice:
21. Which steps are involved in converting a purchase requisition into a purchase order?

a. Source list
b. Outline purchase agreement
c. Storage location
d. Request for quotation
e. Quotation

Answer: d, e Difficulty: Medium Page Reference: 24


Section: Source of Supply Determination Practice:

22. Which of the following organizational data are required when creating a purchase order?

a. User input
b. Purchase Requisition
c. RFQ
d. Quotation
e. Purchase order

Answer: b, c, d, e Difficulty: Medium Page Reference: 25


Section: Order Processing Practice:

23. Which transaction documents are included in a purchase order?

k. Requisition
l. RFQ
m. Quotation
n. Conditions
o. Vendor

Answer: a, b, c Difficulty: Medium Page Reference: 26


Section: Order Processing Practice:

24. SAP can utilize which of the following forms of media to communicate with a vendor?

a. Print
b. E-mail
c. EDI
d. Web services
e. Fax

Answer: a, b, c, d, e Difficulty: Medium Page Reference: 28


Section: Oder Processing Practice:
25. What are the key stock types (statuses) utilized in purchasing, based on usability of
materials?

a. Unrestricted use
b. Stock in transit
c. Stock on order
d. Stock in storage
e. Blocked stock

Answer: a, b, e Difficulty: Medium Page Reference: 31


Section: Goods Receipt Practice:

26. Which of the following documents are required for the invoice verification step of the
procurement process?

a. Vendor invoice
b. Purchase requisition
c. Purchase order
d. Material document
e. Material master

Answer: a, c, d Difficulty: Medium Page Reference: 34


Section: Invoice Verification Practice:

27. Which of the following are consequences of the invoice verification step of the procurement
process?

a. A material document is created


b. An accounting document is created
c. The purchase order history is updated
d. G/L accounts are updated
e. The sales order is updated

Answer: b, d, c Difficulty: Difficult Page Reference: 34


Section: Invoice Verification Practice: Yes

28. Which of the following data are needed for invoice verification?

a. Company code
b. Purchase order
c. Material document
d. Invoice
e. User input

Answer: b, c, d, e Difficulty: Medium Page Reference: 35


Section: Invoice Verification Practice:
29. Which of the following tasks are performed during the payment step?

a. Selecting method of payment


b. Updating master data
c. Selecting invoice items
d. Verifying an invoice
e. Calculating the payment amount

Answer: a, c, e Difficulty: Medium Page Reference: 37


Section: Payment Processing Practice:

30. To complete a vendor payment, which of the following types of data must be included on the
vendor master?

a. Payment terms
b. Payment method
c. Date
d. Payment address
e. Amount

Answer: a, b, d Difficulty: Medium Page Reference: 37


Section: Payment Processing Practice:

31. Which organizational processes interact with procurement?

a. Project management
b. Material planning
c. Fulfillment (sales)
d. Management accounting
e. Financial accounting

Answer: a, b, c, d, e Difficulty: Medium Page Reference: 40


Section: Integration with Other Processes Practice:

32. Standard reporting tools in the transaction system are used to generate which of the
following?

a. Picking lists
b. Online lists
c. Work lists
d. Inventory lists

Answer: b, c Difficulty: Medium Page Reference: 40


Section: Reporting Practice: Yes
True-False Questions

1. Storage locations are places within a plant were materials are kept until they are needed.

Answer: True Difficulty: Easy Page Reference: 2


Section: Storage Location Practice:

2. There can only be one storage location within a plant.

Answer: False Difficulty: Easy Page Reference: 2


Section: Storage Location Practice:

3. A storage location is a key organizational element in purchasing.

Answer: True Difficulty: Medium Page Reference: 2


Section: Storage Location Practice:

4. A purchasing organization is involved only in negotiating prices with vendors

Answer: False Difficulty: Difficult Page Reference: 3


Section: Purchasing Organization Practice:

5. Typically, there are three models of purchasing organizations: enterprise-level, company-


level, and plant-level.

Answer: True Difficulty: Medium Page Reference: 4


Section: Purchasing Organization Practice:

6. The enterprise‐level purchasing organization is also known as the cross‐company code


purchasing organization.

Answer: True Difficulty: Medium Page Reference: 4


Section: Enterprise-Level Purchasing Organization Practice:

7. The company-level purchasing organization is the most centralized model.

Answer: False Difficulty: Medium Page Reference: 4


Section: Company -Level Purchasing Organization Practice:

8. The enterprise-level purchasing organization is the most centralized model.

Answer: True Difficulty: Medium Page Reference: 4


Section: Enterprise-Level Purchasing Organization Practice:
9. A plant can belong to more than one company code.

Answer: False Difficulty: Medium Page Reference: 4


Section: Company-Level Purchasing Organization Practice:
10. The most decentralized model of purchasing organizations is the plant‐specific purchasing
organization.

Answer: True Difficulty: Easy Page Reference: 5


Section: Plant-Level Purchasing Organization Practice:

11. A purchasing group is an internal group that is responsible for executing the procurement
process.

Answer: False Difficulty: Medium Page Reference: 6


Section: Purchasing Group Practice:

12. A purchasing organization is an individual or a group of individuals who are responsible for
purchasing activities for a material or group of materials.

Answer: False Difficulty: Medium Page Reference: 7


Section: Purchasing Group Practice:

13. Vendor master data include the data needed to conduct business with a vendor and to execute
transactions related to the procurement process.

Answer: True Difficulty: Medium Page Reference: 9


Section: Vendor Master Practice:

14. The method used to value material is defined in the material master.

Answer: True Difficulty: Medium Page Reference: 8


Section: Material Master Practice:

15. Different material types have different required material views.

Answer: True Difficulty: Medium Page Reference: 7


Section: Material Master Practice:

16. General data related to a vendor are accessible to all company codes in a client.

Answer: True Difficulty: Easy Page Reference: 10


Section: Vendor Master Practice:

17. Purchasing data related to a vendor are accessible to all purchasing organizations.

Answer: False Difficulty: Easy Page Reference: 11


Section: Vendor Master Practice:

18. Material master data can be defined differently for different organizational levels.

Answer: True Difficulty: Medium Page Reference: 11


Section: Vendor Master Practice:
19. A purchasing info record is an intersection or combination of material and accounting data.

Answer: False Difficulty: Medium Page Reference: 12


Section: Purchasing Info Record Practice:

20. Accounting data related to a vendor are accessible to all clients in a company code.

Answer: False Difficulty: Medium Page Reference: 11


Section: Vendor Master Practice:

21. Item categories in a purchase order determine the process steps used to procure materials.

Answer: True Difficulty: Easy Page Reference: 13


Section: Item Categories Practice:

22. Consumable materials are acquired to be used within an organization.

Answer: True Difficulty: Easy Page Reference: 14


Section: Account Determination Practice:

23. When purchasing consumable materials, an account assignment category and specific
account assignment objects must be provided when the purchase order is created.

Answer: True Difficulty: Medium Page Reference: 16


Section: Account Determination Practice:

24. A goods movement is not required when changing the status of material from “in quality
inspection” to “unrestricted use”.

Answer: False Difficulty: Difficult Page Reference: 17


Section: Goods Movement Practice:

25. A plant-to-plant movement of goods does not generate an accounting document.

Answer: False Difficulty: Medium Page Reference: 18


Section: Goods Movement Practice:

26. A goods receipt cannot be accomplished without a movement type.

Answer: True Difficulty: Medium Page Reference: 18


Section: Goods Movement Practice:

27. A stock transfer does not involve a change in storage location.

Answer: False Difficulty: Difficult Page Reference: 18


Section: Goods Movement Practice:
28. A transfer posting changes the stock status of a material and need not involve a physical
movement of goods.

Answer: True Difficulty: Easy Page Reference: 19


Section: Goods Movement Practice:

29. A goods movement is a transaction that causes a change in stock value or status.

Answer: True Difficulty: Medium Page Reference: 17


Section: Goods Movement Practice:

30. Materials cannot be moved from one company code to another because each company code
uses a different set of books.

Answer: False Difficulty: Difficult Page Reference: 18


Section: Goods Movement Practice:

31. A transfer posting is used to move materials from one storage location to another.

Answer: False Difficulty: Easy Page Reference: 19


Section: Goods Movement Practice:

32. A transfer posting does not generate a material document.

Answer: False Difficulty: Medium Page Reference: 19


Section: Goods Movement Practice:

33. Requirements for materials must be created manually.

Answer: False Difficulty: Difficult Page Reference: 21


Section: Requirement Determination Practice:

34. The data needed to create a purchase requisition are the item category, quantity, desired
delivery date, and desired delivery location or receiving plant.

Answer: True Difficulty: Medium Page Reference: 22


Section: Requirement Determination Practice:

35. A requisition represents a legal obligation to make the purchase.

Answer: False Difficulty: Medium Page Reference: 22


Section: Requirement Determination Practice:

36. The header section of a purchase order contains information such as purchase order number,
vendor, currency, dates, and payment terms.

Answer: True Difficulty: Medium Page Reference: 26


Section: Order Processing Practice:
37. The primary task of the order processing step is to create and send the purchase order to the
vendor.

Answer: True Difficulty: Easy Page Reference: 27


Section: Order Processing Practice:

38. SAP cannot utilize any media except Web services to communicate a purchase order to a
vendor.

Answer: False Difficulty: Easy Page Reference: 28


Section: Order Processing Practice:

39. Materials ordered in multiple purchase orders must be delivered in multiple shipments.

Answer: False Difficulty: Medium Page Reference: 29


Section: Goods Receipt Practice:

40. The material master is updated after the invoice verification step of the procurement process
has been completed.

Answer: True Difficulty: Easy Page Reference: 36


Section: Invoice Verification Practice:

41. The material master is updated after the goods receipt step of the procurement process has
been completed.

Answer: True Difficulty: Difficult Page Reference: 32


Section: Goods Receipt Practice:

42. Tolerances for price variations among purchase orders, invoices, and goods receipts are
allowed, but tolerances for quantity variances are not.

Answer: False Difficulty: Difficult Page Reference: 33


Section: Invoice Verification Practice:

43. Invoice verification authorizes payment of the invoice to the vendor.

Answer: True Difficulty: Easy Page Reference: 36


Section: Invoice Verification Practice:

44. Payments must be made automatically through a payment program.

Answer: False Difficulty: Medium Page Reference: 37


Section: Payment Processing Practice:

45. Electronic payments are sent automatically.

Answer: True Difficulty: Medium Page Reference: 38


Section: Payment Processing Practice:
46. Work lists display lists of master data and documents that are generated during the execution
of a process.

Answer: False Difficulty: Difficult Page Reference: 41


Section: Work Lists Practice:

Package Title: Test bank


Course Title: The Fulfillment Process

Question type: Multiple Answers

1. Which of the following key organizational elements are unique to the fulfillment process?
a. Sales area
b. Credit control area
c. Client
d. Shipping point
e. Plant

Answer: a, b, d

Difficulty: Moderate
Section Reference: Organizational Data

2. Which of the following are the typical distribution channels?


a. Wholesale
b. Sales area
c. Online
d. Warehouse
e. Retail

Answer: a, c, e

Difficulty: Moderate
Section Reference: Organizational Data - Distribution Channel

3. Which of the following are characteristics of a wholesale channel?


a. It does not include sales taxes in calculating prices
b. It distributes directly to consumers
c. It requires a minimum volume of purchase
d. It offers volume discounts
e. It may designate a specific plant or plants from which deliveries are made

Answer: a, c, d, e

Difficulty: Moderate
Section Reference: Organizational Data - Distribution Channel

4. A sales area is a unique combination of which of the following elements?


a. Client
b. Company code
c. Sales organization
d. Distribution channel
e. Division

Answer: c, d, e

Difficulty: Moderate
Section Reference: Organizational Data - Sales Area

5. Which of the following can serve as an example of a plant ?


a. A manufacturing facility
b. An office building
c. A shipping point
d. A distribution channel
e. A storage facility

Answer: a, b, e

Difficulty: Moderate
Section Reference: Organizational Data - Plant

6. Material master data relevant to the fulfillment processes are defined for which of the
following organizational levels?
a. Client
b. Distribution channel
c. Plant
d. Sales organization
e. Shipping point

Answer: a, b, c, d

Difficulty: Moderate
Section Reference: Master Data - Material Master

7. Material master data are grouped into views. Which of the following views are used in
fulfillment?
a. Basic data
b. Client data
c. Sales organization data
d. Warehouse data
e. Sales plant data

Answer: a, c, e

Difficulty: Moderate
Section Reference: Master Data - Material Master

8. Which one of the following are examples of sales units?


a. Cartons
b. Data
c. Crates
d. Barrels
e. Cases

Answer: a, c, d, e

Difficulty: Easy
Section Reference: Master Data - Material Master

9. The three segments into which the data in the customer master are divided are ________
a. Financial accounting data
b. Sales area data
c. Management ainancial data
d. General data
e. Basic data

Answer: a, b, d

Difficulty: Moderate
Section Reference: Master Data - Customer Master

10. Which of the following departments in an organization are responsible for data in a
customer master?
a. HR
b. Accounting
c. Sales
d. Information Technology
e. Purchasing

Answer: b, c

Difficulty: Moderate
Section Reference: Master Data - Customer Master
11. What are the partner functions that customers can play in the fulfillment process?
a. Sold-to party
b. Bill-to party
c. Ship-to party
d. Receiver
e. Payer

Answer: a, b, c, e

Difficulty: Moderate
Section Reference: Master Data - Customer Master

12. Organizational data in a sales order include which of the following?


a. Shipping data
b. Client
c. Company code
d. Sales area
e. Purchasing organization

Answer: b, c, d

Difficulty: Difficult
Section Reference: Process - Sales Order processing

13. Material master data in a delivery document consist of which of the following?
a. Material description
b. Unit of measure
c. Quantity
d. Weight
e. Billing date

Answer: a, b, d

Difficulty: Difficult
Section Reference: Process - Shipping

14. Organizational data in a delivery document consist of which of the following?


a. Client
b. Company code
c. Quantity
d. Schedule lines
e. Shipping point
Answer: a, b, e

Difficulty: Difficult
Section Reference: Process - Shipping

15. The customer credit management process assesses whether credit should be granted
when:
a. A sales order is created or changed
b. Delivery is authorized or changed
c. Invoices are created or changed
d. The post goods issue step is performed during shipping

Answer: a, b, d

Difficulty: Moderate
Section Reference: Credit Management Process

16. The fulfillment process is integrated with which other processes?


a. Asset management
b. Project systems
c. Production
d. Management accounting

Answer: b, c, d

Difficulty: Moderate
Section Reference: Integration with Other Processes

17. Information structures are used to generate which of the following?


a. User-defined analysis
b. Flexible analysis
c. Rigid analysis
d. Standard analysis

Answer: b, d

Difficulty: Easy
Section Reference: Reporting Analytics

18. Which of the following statements regarding work lists are true?
a. They identify tasks that are ready for completion.
b. They contain a list of orders that are scheduled to be shipped by a specific date.
c. They generate lists of documents associated with specific master data.
d. They consist of standard and rigid analyses

Answer: a, b

Difficulty: Moderate
Section Reference: Reporting Work Lists

Question type: Multiple Choice

19. All of the following are key organizational elements in the fulfillment process except
a. Client
b. Company code
c. Sales area
d. Plant
e. Warehouse

Answer: e

Difficulty: Easy
Section Reference: Organizational Data

20. Which one of the following combinations of organizational elements is included in the
definition of a sales area?
a. Sales organization, distribution channel, division
b. Sales organization, company code, division
c. Client, distribution channel, division
d. Client, plant, division
e. Sales organization, distribution channel, plant

Answer: a

Difficulty: Moderate
Section Reference: Organizational Data

21. Which of the following is NOT a typical characteristic of a wholesale channel?


a. It does not include sales taxes in calculating prices in the US.
b. It distributes goods directly to consumers.
c. It requires a minimum volume of purchase.
d. It offers volume discounts.
e. It may designate a specific plant or plants from which deliveries are made.
Answer: b

Difficulty: Moderate
Section Reference: Organizational Data - Distribution Channel

22. In the fulfillment process, a plant is


a. A manufacturing facility only
b. A facility from which the company provides after-sales support
c. A facility from which the company delivers only services to its customers
d. A storage area
e. A facility from which the company delivers products and services to its
customers

Answer: e

Difficulty: Moderate
Section Reference: Organizational Data - Plant

23. All of the following are examples of a shipping point except


a. A rail depot
b. A loading dock
c. A storage rack
d. A mail room
e. A designated group of employees

Answer: c
Difficulty: Moderate
Section Reference: Organizational Data - Shipping Point

24. All of the following are key organizational elements for which material master data are
defined for the fulfillment process except
a. Client
b. Distribution channel
c. Plant
d. Sales organization
e. Shipping point

Answer: e

Difficulty: Moderate
Section Reference: Master Data - Material Master

25. Material master data are grouped into views. Which one of the following combination of
views is relevant to the fulfillment process?
a. Basic data, sales organization data, sales plant data
b. Basic data, company data, sales plant data
c. Basic data, sales organization data, client data
d. Client data, sales area data, sales plant data
e. Basic data, sales area data, warehouse data

Answer: a

Difficulty: Moderate
Section Reference: Master Data - Material Master

26. The data in the customer master are divided into the following three segments:
a. Plant data, accounting data, and sales area data
b. General data, financial data, and sales zone data
c. General data, accounting data, and shipping area data
d. Client data, accounting data, and sales zone data
e. General data, accounting data, and sales area data

Answer: e

Difficulty: Moderate
Section Reference: Master Data - Customer Master

27. Which master data do companies use to determine the prices of their products?
a. Price comparison
b. Pricing conditions
c. Selling price
d. Wholesale price
e. Tax allowances

Answer: b

Difficulty: Moderate
Section Reference: Master Data - Pricing Conditions

28. Which action triggers sales order processing in the fulfillment process?
a. Delivery of goods to the customer
b. Receipt of goods from a vendor
c. Receipt of a customer purchase order
d. Receipt of payment from customer
e. Picking goods for shipment

Answer: c

Difficulty: Moderate
Section Reference: Process
29. What is the final step in the fulfillment process?
a. Delivery of goods to the customer
b. Receipt of payment from the customer
c. Receipt of a customer purchase order
d. Receipt of goods from a vendor
e. Picking goods for shipment

Answer: b

Difficulty: Moderate
Section Reference: Process

30. Which one of the following represents the correct order of process steps for the
fulfillment process?
a. Sales order processing , pre-sales activity, inventory sourcing, shipping, billing,
payment
b. Sales order processing, pre-sales activity, inventory sourcing, billing, billing,
payment
c. Pre-sales activity, payment, sales order processing, inventory sourcing, shipping,
billing
d. Pre-sales activity, sales order processing, shipping, billing, inventory sourcing,
payment
e. Pre-sales activity, sales order processing, inventory sourcing, shipping, billing,
payment

Answer: e

Difficulty: Difficult
Section Reference: Process

31. Which of the following types of data is NOT included in a quotation?


a. Material master
b. Customer-material info records
c. Customer master
d. Vendor master
e. Pricing conditions

Answer: d

Difficulty: Difficult
Section Reference: Process - Pre-sales Activity

32. Which of the following types of data is NOT included in a billing document?
a. Data from the customer master
b. Data from the sales order
c. Data from the delivery document
d. Organizational data
e. Pricing conditions

Answer: e

Difficulty: Difficult
Section Reference: Process - Billing

33. The shipping step concludes with _________


a. Goods issue
b. Picking
c. Packing
d. Goods receipt
e. Goods delivery

Answer: a

Difficulty: Difficult
Section Reference: Process - Shipping

34. Which of the following organizational levels is NOT relevant to the fulfillment process?
a. Purchasing organization
b. Shipping point
c. Storage location
d. Sales area
e. Plant

Answer: a

Difficulty: Moderate
Section Reference: Organizational Data

35. Which of the following organizational levels is associated with a company's product line?
a. Sales organization
b. Sales area
c. Distribution channel
d. Sales group
e. Division

Answer: e

Difficulty: Moderate
Section Reference: Organizational Data - Division

36. Which of the following organizational levels is associated with the method used to
distribute materials to a customer?
a. Sales organization
b. Sales area
c. Distribution channel
d. Sales group
e. Division

Answer: c

Difficulty: Easy
Section Reference: Organizational Data - Distribution Channel

37. Output conditions include all of the following types of data except
a. Output type
b. Transmission medium
c. Transmission time
d. Output mode

Answer: d

Difficulty: Moderate
Section Reference: Master Data - Output Conditions

38. Which of the following statements regarding customer master data is NOT true?
a. They contain data that are needed to make postings in FI.
b. They are valid for a specific sales area.
c. They include data that are stored at the client level.
d. They include data that are needed to make postings in CO.

Answer: d

Difficulty: Difficult
Section Reference: Master Data - Customer Master

39. Which of the following statements regarding the fulfillment process is NOT true?
a. One delivery document can be created from multiple sales order documents.
b. An accounting document is created when a goods issue is posted.
c. A sales order must be created with reference to a quotation.
d. A quotation can generate multiple sales orders.

Answer: c

Difficulty: Difficult
Section Reference: Process - Shipping, Process - Sales Order processing

40. Which of the following is NOT a key step in the fulfillment process?
a. Sales order processing
b. Inventory sourcing
c. Shipping
d. Invoice verification
e. Pre-sales activity

Answer: d

Difficulty: Difficult
Section Reference: Process - Pre-sales Activity, Process - Shipping, Process - Sales Order
processing

41. Pre-sales activity includes all of the following except


a. Customer inquiries
b. Quotations
c. Mailing campaigns
d. Customer purchase orders
e. Tracking customer contacts

Answer: d

Difficulty: Difficult
Section Reference: Process - Pre-sales Activity

42. What document is NOT created during the billing step of the fulfillment process if
profitability analysis is active?
a. An invoice
b. An FI document
c. A material document
d. A CO document

Answer: c

Difficulty: Moderate
Section Reference: Process - Billing

43. Which of the following is not taken into consideration when determining a customer's
credit exposure?
a. open orders
b. scheduled deliveries
c. open invoices
d. current purchase orders

Answer: d

Difficulty: Moderate
Section Reference: Credit Management Process

44. The fulfillment process is integrated with all of the following processes except
a. Procurement
b. Inventory and warehouse management
c. Asset management
d. Material planning

Answer: c

Difficulty: Moderate
Section Reference: Integration with Other Processes

45. Which reporting options does SAP ERP system support?


a. Online lists
b. Work lists
c. Analytics
d. All of the above

Answer: d

Difficulty: Easy
Section Reference: Reporting

Question type: True or False

46. Organizational elements essential to the fulfillment process include client, company code,
sales area, and plant.

Answer: True

Difficulty: Easy
Section Reference: Organizational Data

47. A company code is divided into several sales organizations, each of which is responsible
for the sale and distribution of goods and services for a particular geographical area.

Answer: True

Difficulty: Easy
Section Reference: Organizational Data - Sales organization

48. A sales organization is responsible for negotiating terms and conditions of sales for a
particular market.

Answer: True

Difficulty: Moderate
Section Reference: Organizational Data - Sales organization

49. A company code must have at least two sales organizations.


Answer: False

Difficulty: Easy
Section Reference: Organizational Data - Sales organization

50. A distribution channel is the means by which a company delivers its goods and services
to its customers.

Answer: True

Difficulty: Easy
Section Reference: Organizational Data - Distribution Channel

51. A sales organization must have at least two divisions.

Answer: False

Difficulty: Moderate
Section Reference: Organizational Data - Division

52. A sales area can be assigned to only one company code.

Answer: True

Difficulty: Moderate
Section Reference: Organizational Data - Division

53. In the case of products, a plant is typically an office building.

Answer: False

Difficulty: Easy
Section Reference: Organizational Data - Plant

54. A shipping point is a location in a plant at which inbound deliveries are received.

Answer: False

Difficulty: Easy
Section Reference: Organizational Data - Shipping Point

55. A plant must have at least one shipping point, which must be physically located in that
plant.

Answer: False

Difficulty: Moderate
Section Reference: Organizational Data - Shipping Point

56. Sales plant data include details on how the material will be shipped from the plant.
Answer: True

Difficulty: Moderate
Section Reference: Master Data - Material Master

57. Customer master data include data needed to conduct business with customers and to
execute transactions that are related specifically to the fulfillment process.

Answer: True

Difficulty: Moderate
Section Reference: Master Data - Customer Master

58. A customer‐material information record is comprised of master data specific to one


customer and one material.

Answer: True

Difficulty: Moderate
Section Reference: Master Data - Customer Material Information Record

59. Pre-sales activity is often triggered by a communication from a customer such as a


purchase order.

Answer: False

Difficulty: Moderate
Section Reference: Process - Pre-sales Activity

60. An inquiry is a request for information regarding a potential order that the customer
places with the company.

Answer: True

Difficulty: Moderate
Section Reference: Process - Pre-sales Activity

61. The final step in the fulfillment process is the receipt of payment from the customer.

Answer: True

Difficulty: Easy
Section Reference: Process

62. Customer master data are used in the fulfillment process for generating an invoice for
materials or services..

Answer: True

Difficulty: Easy
Section Reference: Process - Billing

63. In addition to the organizational data, material master data is necessary in the payment
step.

Answer: False

Difficulty: Moderate
Section Reference: Process - Payment

64. Open items are items in the payment step for which payment from the customer has been
received.

Answer: False

Difficulty: Moderate
Section Reference: Process - Payment

65. The fulfillment process acts as a stand-alone process and cannot be integrated with other
processes within an organization.

Answer: False

Difficulty: Easy
Section Reference: Integration with other processes

66. A sales area can be assigned to multiple company codes.

Answer: False

Difficulty: Easy
Section Reference: Organizational Data - Sales Area

67. A distribution channel can be assigned to multiple company codes.

Answer: False

Difficulty: Easy
Section Reference: Organizational Data - Distribution Channel

68. A distribution channel can be assigned to multiple sales areas

Answer: True

Difficulty: Easy
Section Reference: Organizational Data - Distribution Channel

69. A sales area can have many distribution channels.

Answer: False
Difficulty: Moderate
Section Reference: Organizational Data - Sales Area

70. Distribution channels can be used to differentiate between wholesale, retail, and Internet
sales strategies.

Answer: True

Difficulty: Easy
Section Reference: Organizational Data - Distribution Channel

71. A sales organization is used to divide a market based on geographic characteristics.

Answer: True

Difficulty: Easy
Section Reference: Organizational Data - Sales Organization

72. A one–to-many relationship exists between a sales area and plants.

Answer: True

Difficulty: Moderate
Section Reference: Organizational Data - Plant

73. A customer info record is an intersection of customer data and sales data.

Answer: False

Difficulty: Moderate
Section Reference: Master Data - Customer Material (Info) Record

74. A quotation can result in multiple sales orders.

Answer: True

Difficulty: Difficult
Section Reference: Process - Pre-sales Activity

75. Multiple quotations can be combined to create one sales order.

Answer: True

Difficulty: Difficult
Section Reference: Process - Pre-sales Activity

76. A line item in a sales order can include multiple schedule lines.

Answer: True

Difficulty: Difficult
Section Reference: Process - Sales Order Processing

77. Multiple orders can be combined into one delivery if certain conditions are met.

Answer: True

Difficulty: Difficult
Section Reference: Process - Sales Order Processing

Package Title: Test bank


Course Title: The Production Process (Phải ôn)

Question type: Multiple Answers

1. Which one of the following are key organizational data relevant to the production
process?

a. Company code
b. Credit control area
c. Client
d. Storage location
e. Plant

Answer: a, c, d, e

Difficulty: Moderate
Section Reference: Introduction

2. The master data relevant to the production process are


a. Work centers
b. Material master
c. Bills of material
d. Client
e. Company code

Answer: a, b, c

Difficulty: Difficult
Section Reference: Master Data

3. Which of the following are statuses that can apply to a BOM?


a. On
b. Off
c. Active
d. Inactive
e. Open
Answer: c, d

Difficulty: Difficult
Section Reference: Master Data - Bill of Material

4. What are the basic time elements in the production process?


a. Setup time
b. Alternate time
c. Build time
d. Teardown time
e. Processing time

Answer: a, d, e

Difficulty: Moderate
Section Reference: Master Data - Product Routing

5. Which of the following can be included in processing time?


a. Machine time
b. Configuring work center
c. Configuring equipment
d. Labor time
e. Setup time

Answer: a, d

Difficulty: Moderate
Section Reference: Master Data - Work Center

6. Which of the following are the general classifications of time elements in production?
a. Floating
b. Volatile
c. Fixed
d. Explosive
e. Variable

Answer: c, e

Difficulty: Moderate
Section Reference: Master Data - Product Routing

7. The material master is grouped into different views or segments based on which factors?
a. Processes that use the materials
b. Material type
c. Organizational level
d. Material composition
e. Material description
Answer: a, b, c

Difficulty: Hard
Section Reference: Master Data - Material Master

8. Examples of production resource tools are


a. Raw materials
b. Fixtures
c. Engineering drawings
d. Calibration instruments
e. Warehouse building

Answer: b, c, d

Difficulty: Moderate
Section Reference: Master Data - Production Resource Tools

9. A planned order is a formal request that indicates


a. How many units of a product are needed
b. Where the finished goods are to be shipped
c. What materials are needed
d. Where the raw materials are stored
e. When the materials are needed

Answer: a, c, e

Difficulty: Moderate
Section Reference: Process - Request Production

10. What are the organizational data that are included in a planned order?
a. Client
b. Company code
c. Plant
d. Storage location
e. Bill of materials

Answer: a, b, c, d

Difficulty: Difficult
Section Reference: Process - Request Production

11. Which are the following are options when a production manager receives a planned
order?
a. Create an alternate planned order
b. Reject the planned order
c. Combine the planned order with other orders
d. Authorize the production
e. Return the order to purchasing

Answer: b, c. d

Difficulty: Difficult
Section Reference: Process - Request Production

12. Which of the following are included in the header information of a production order?
a. Status
b. Work center
c. Plant
d. Validity
e. Material number

Answer: a, c, d

Difficulty: Difficult
Section Reference: Process - Authorize Production

13. What data are included in a confirmation?


a. Where the work was completed
b. How much raw material was used
c. Who the material is to be shipped to
d. How much work was completed
e. Who completed the work

Answer: a, d, e

Difficulty: Difficult
Section Reference: Process - Confirmations

14. Which user inputs are included in a goods receipt?


a. Plant
b. Material master
c. Quantities
d. Dates
e. Production order number

Answer: c, d, e

Difficulty: Difficult
Section Reference: Process - Goods Receipt

15. SAP ERP systems can communicate with


a. Shop floor control systems
b. PDC systems
c. Systems that automate tasks in work centers
d. Storage facilities
e. None of the above

Answer: a, b, c

Difficulty: Difficult
Section Reference: Process - Order Release (strm)

16. What does a stock requirement list contain?


a. Material
b. BOM
c. Plant
d. MRP type
e. All of the above

Answer: a, c, d

Difficulty: Difficult
Section Reference: Reporting

Question type: Multiple Choice

17. Which one of the following is NOT a type of organizational data relevant to the
production process?
a. Company code
b. Credit control area
c. Client
d. Storage location
e. Plant

Answer: b

Difficulty: Difficult
Section Reference: Introduction

18. In process industries like chemicals and beverages, the bill of materials is also known as
a(n)
a. Formula
b. List of chemicals
c. Bill of chemicals
d. Equation
e. Material list

Answer: a
Difficulty: Moderate
Section Reference: Master Data - Bill of Material

19. Which one of the following best describes a work center?


a. A location where materials are placed right before they are shipped
b. Another term used to describe an office building
c. A location where value-added work needed to produce a material is carried out
d. A shipping dock
e. A storage shelf in a warehouse

Answer: c

Difficulty: Difficult
Section Reference: Master Data - Work Center

ao

20. What term describes two simultaneous series of operations needed to build components
for a finished product?
a. Parallel sequences
b. Alternate sequences
c. Same sequence
d. Line sequence
e. Production sequence

Answer: a

Difficulty: Moderate
Section Reference: Master Data - Product Routing

21. Which one of the following best defines material staging?


a. Component materials are moved into storage
b. Component materials are received from the vendor
c. Component materials are moved from storage and prepared for use
d. Defective returned goods are broken down into several components for
refurbishment
e. Finished materials are moved back into a storage area

Answer: c

Difficulty: Difficult
Section Reference: Master Data - Product Routing

22. What term identifies the list of materials needed to produce one or more units of a
finished good?
a. Routing
b. Source materials
c. Component listing
d. Bill of components
e. Bill of materials

Answer: e

Difficulty: Moderate
Section Reference: Master Data - Bill of Materials

23. At what level are material requirements planning (MRP) and work scheduling data
defined?
a. Client level
b. Plant level
c. Company code level
d. Sales area level
e. Production level

Answer: b

Difficulty: Moderate
Section Reference: Master Data - Material Master

24. Which of the following is not a step in the production process?


a. Production authorization
b. Goods issue
c. Request production
d. Billing
e. Order release

Answer: d

Difficulty: Moderate
Section Reference: Process

25. If a company has adopted the make-to-stock strategy, what is the trigger for the
production of goods?
a. Need to increase inventory
b. Customer order
c. Request for quotation
d. Customer inquiry
e. Billing document

Answer: a

Difficulty: Moderate
Section Reference: Introduction
26. Which of the following does a routing identify on a production order?
a. The materials or components to be used in production
b. The location where operations are to be performed
c. The capacity requirements of the production order
d. The location of raw materials in the warehouse
e. The operations needed to produce a material

Answer: e

Difficulty: Difficult
Section Reference: Process - Authorization Production

27. What step in the production process is used to enter data in to the SAP ERP system when
the operations needed to produce a materials are completed?
a. Production note
b. Confirmation
c. Order complete
d. Production record
e. Production outcome

Answer: b

Difficulty: Difficult
Section Reference: Process - Confirmations

28. The creation of a production order results in several outcomes including all of the
following except
a. Scheduling
b. Availability checks
c. Purchase requisitions
d. Preliminary costing
e. Confirmation

Answer: e

Difficulty: Moderate
Section Reference: Process - Moderate

29. What operation in the routing is sometimes necessary to prepare materials for use in
production?
a. Backflushing
b. Confirmation
c. Material staging
d. Recall
e. Reservation
Answer: c

Difficulty: Difficult
Section Reference: Master Data - Product Routing

30. Which of the following is not an outcome of a goods issue to a production order?
a. The material master is updated to reflect the reduction in the quantity and value
of the materials issued
b. Actual costs associated with material consumption are calculated
c. Material reservations are updated
d. A goods receipt is automatically recorded
e. An FI document is created to record financial accounting data

Answer: d

Difficulty: Difficult
Section Reference: Process - Goods Issue

31. When the finished goods have been produced the SAP ERP system allows a user to
record which of the following?
a. Confirmation
b. Goods issue
c. Order release
d. Goods receipt
e. Authorize production

Answer: a

Difficulty: Easy
Section Reference: Process

32. Which of the following is an important report in the production process?


a. Work list
b. Stock requirement list
c. Online list
d. BOM
e. None of the above

Answer: b
Difficulty: Easy
Section Reference: Reporting

Question type: True or False

33. A bill of materials identifies the finished goods that are to be shipped to a specific
customer.

Answer: False

Difficulty: Easy
Section Reference: Master Data - Bill of Material

34. An active bill of materials can be used in the production of a material, but an inactive
BOM cannot.

Answer: True

Difficulty: Easy
Section Reference: Master Data - Bill of Material

35. A work center is a location where materials are placed immediately before they are
shipped.

Answer: False

Difficulty: Easy
Section Reference: Master Data - Work Center

36. All operations must be performed in some type of sequence, and many operations can be
completed in a variety of sequences.

Answer: True

Difficulty: Difficult
Section Reference: Master Data - Product Routing

37. Fixed time elements represent the time needed to produce one unit of material.

Answer: False

Difficulty: Moderate
Section Reference: Master Data - Product Routing

38. Variable time elements are independent of how many units of material are produced.

Answer: False
Difficulty: Moderate
Section Reference: Master Data - Product Routing

39. Material staging is the process in which component materials are moved from storage and
prepared for use.

Answer: True

Difficulty: Moderate
Section Reference: Master Data - Product Routing

40. Component assignment is a technique that assigns components in a BOM either to a


routing or to a specific operation within the routing.

Answer: True

Difficulty: Difficult
Section Reference: Master Data - Product Routing

41. Production resource tools are movable resources that are shared among different work
centers.

Answer: True

Difficulty: Moderate
Section Reference: Master Data - Product Resource Tools

42. Typically a production order does not include any references to the BOM, routing, or
work centers.

Answer: False

Difficulty: Moderate
Section Reference: Authorize Production

43. Capacity split is a strategy that is used to determine how the production work is to be
distributed among machines and/or people

Answer: True

Difficulty: Moderate
Section Reference: Process - Authorize Production

44. After production has been completed, a goods receipt against the production order is used
to pick the goods and ship them to the customer

Answer: False

Difficulty: Difficult
Section Reference: Process - Goods Receipt
45. If the bill of materials and the routing data are changed after the production order has
been created, the system must be manually instructed to reenter the data

Answer: True

Difficulty: Difficult
Section Reference: Process - Authorize Production

46. A time ticket is used to record the amount of time required to complete various
operations

Answer: True

Difficulty: Easy
Section Reference: Process - Confirmations

47. Material staging is a technique that is used to automatically record the goods issue when
an order is confirmed

Answer: False

Difficulty: Difficult
Section Reference: Master Data - Product Routing

48. Periodic processing is also known as period-end closing

Answer: True

Difficulty: Moderate
Section Reference: Process - Periodic Processing

49. Overhead allocation, work in process determination, and order settlement are all included
in periodic processing

Answer: True

Difficulty: Moderate
Section Reference: Process - Periodic Processing

50. A technically complete status for a production order means that even though the main
material is complete, other production processes may be needed to complete smaller
components of the material

Answer: False

Difficulty: Moderate
Section Reference: Process - Authorize Production
Package Title: Test bank Commented [MA1]:
Course Title: Inventory and Warehouse Management Processes

Question type: Multiple-Answer

1. Which of the following are examples of goods movements?

f. Move posting
g. Stock transfer
h. Stock movement confirmation
i. Goods issue
j. Internal order

Answer: b, d

Difficulty: Easy
Section: Learning Objectives

2. Which of the following are examples of unplanned goods issue?

a. Issuing materials to scrap


b. Shipping goods to unplanned storage location
c. Unplanned returns from customers
d. Using materials for internal consumption
e. Issuing materials to sampling

Answer: a, d, e

Difficulty: Easy
Section: Goods Issue

3. Which of the following represent common stock statuses? Commented [MA2]: Câu 2

a. Temporary location
b. In transit
c. Blocked
d. Unconfirmed
e. Fast-moved item

Answer: b, c

Difficulty: Medium
Section: Transfer Postings

4. Which of the following occur when a goods receipt is posted for raw materials on a
consignment basis?

a. The status of the materials is set to consignment stock.


b. The inventory account is impacted.
c. The quantity of materials in inventory is increased.
d. The quantity of materials in inventory is decreased.
e. The vendor’s account is impacted.

Answer: a, c

Difficulty: Difficult
Section: Transfer Postings

5. A stock transfer can involve movements

a. Between storage locations in different plants.


b. Between plants in different company codes.
c. Between different storage types within the same storage location.
d. Between plants in one company code.
e. Between storage locations within one plant.

Answer: a, b, d, e

Difficulty: Difficult
Section: Stock Transfers

6. Which of the following are valid techniques for moving materials?

a. Stock transport order


b. Stock internal request
c. Stock movement order
d. Two-step procedure
e. Three-step procedure

Answer: a, d

Difficulty: Medium
Section: Stock Transfers

7. For which of the following scenarios can storage location-to-storage location transfer be
applied?

a. Materials are wrongly delivered to one plant and need to be relocated to another plant
b. Materials are transferred from a temporary storage location in one plant to a permanent
storage location in another plant
c. Materials are moved via a stock transfer between plants in different company codes
d. Materials are initially stored in a temporary staging area and are subsequently moved to a
permanent location within the same plant
e. Materials received from a vendor are initially placed in a storage location for quality
inspection to be performed before being placed in permanent location

Answer: d, e

Difficulty: Difficult
Section: Storage location-to-storage location transfer
8. Which of the following are examples of limitations of using a stock transfer to move
materials from one plant to another?

a. The company cannot track the progress of the transfer.


b. The costs of transporting the materials are not taken into account.
c. Valuation can be based only on the book value of the materials at the sending plant, not
on the negotiated value.
d. Valuation can be based only on the negotiated value of the materials, not on the book
value.
e. Valuation can be based only on the book value of the materials, not on the fair market
value.

Answer: a, b, c

Difficulty: Medium
Section: Stock transport orders

9. A stock transport order can involve steps from which of the following processes?

a. Fulfillment
b. Production
c. Plant management
d. Procurement
e. Inventory management

Answer: a, d, e

Difficulty: Medium
Section: Stock transport orders

10. Which of the following statements apply to stock transport orders?

a. Goods can be received into quality inspection or blocked stock statuses.


b. Goods received can be posted to consumption accounts rather than material accounts.
c. Purchase requisitions can be converted to purchase orders.
d. No history is available to track the tasks associated with STOs.
e. An availability check can be executed to assess material availability in the supplying plant.

Answer: a,b, e

Difficulty: Difficult
Section: Stock transport orders with delivery and billing

11. Which of the following are rules that apply when linking warehouses to storage
locations?

a. A warehouse cannot be linked to storage locations across multiple plants.


b. A warehouse must be linked to at least one storage location.
c. Not all storage locations must be linked to a warehouse.
d. A storage location can be linked to one or many warehouses.
e. A warehouse can be linked to storage locations across multiple plants.

Answer: b, c, e

Difficulty: Medium
Section: Organizational data in warehouse management

12. Which of the following are key master data elements in warehouse management?

a. Material master
b. Storage bins
c. Storage section
d. Warehouse
e. Storage area

Answer: a, b

Difficulty: Easy
Section: Master data in warehouse management

13. Which of the following organizational levels are relevant to the warehouse management
view of master data?

a. Company code
b. Storage type
c. Plant
d. Storage bin
e. Warehouse

Answer: a, c, e

Difficulty: Medium
Section: Material master

14. Which of the following organizational data are included in a transfer requirement.

a. Storage location
b. Source of requirement
c. Warehouse number
d. Storage bin
e. Transfer date

Answer: a, c

Difficulty: Medium
Section: Plant warehouse movement -> Data

15. Which of the following typically are sources of a transfer requirement for warehouse
movement?
a. Invoice
b. Delivery document
c. Production order
d. Purchase order
e. Material document

Answer: b, c, e

Difficulty: Medium
Section: Tasks

16. Which of the following transaction data are included in a transfer order?

a. Storage location
b. Destination storage bin
c. Client
d. Source storage bin
e. Material master

Answer: b, d

Difficulty: Medium
Section: Execute warehouse movement -> Data

17. Which of the following statements are TRUE regarding the header in a transfer order?

a. The data are always applicable to one line item because a transfer order is created for
each material individually.
b. The data are applicable to all line items.
c. The data can be either applicable to one or several line items, and this must be explicitly
specified in the document.
d. The header data can include transfer order number, dates, and warehouse movement type.
e. The header data can include source storage type, material number, and bin.

Answer: b, d

Difficulty: Medium
Section: Execute warehouse movement -> Data

18. Examples of reference documents for a transfer order are

a. Transfer requirement.
b. Change request.
c. Storage location request.
d. Material document.
e. Delivery document

Answer: a, d, e
Difficulty: Medium
Section: Tasks

19. Which of the following are warehouse management steps related to the procurement
process?

a. Create invoice
b. Post goods issue
c. Create outbound delivery
d. Create transfer order
e. Create transfer requirement

Answer: d, e

Difficulty: Medium
Section: Plant warehouse movement

20. Which of the following are inventory management steps related to the fulfillment
process?

a. Create invoice
b. Post goods issue
c. Create outbound delivery
d. Create transfer order
e. Confirm transfer order

Answer: b, c

Difficulty: Medium
Section: Plant warehouse movement

21. Which of the following are warehouse management steps related to the production
process?

a. Create invoice
b. Goods issue
c. Create outbound delivery
d. Create transfer order
e. Create transfer requirement

Answer: d, e

Difficulty: Medium
Section: Warehouse management in production

22. In a stock transfer from one bin to another within the same warehouse, which of the
following statements apply?

a. Warehouse movements are involved.


b. This is an internal transfer, so no warehouse movements are involved.
c. There is always an FI impact involved.
d. A transfer requirement is created automatically.
e. A transfer requirement must be created manually.

Answer: a, e

Difficulty: Difficult
Section: Warehouse management in stock transfers

23. Which of the following are scenarios under which stock transfers involving warehouse
movements can occur?

a. Stock transfer from a plant where the storage location is not warehouse managed to a
plant where it is
b. Stock transfer from a storage bin in a non warehouse-managed storage location to a
storage bin in another non warehouse-managed storage location
c. Stock transfer between two non warehouse-managed storage locations
d. Stock transfer from a plant where the storage location is warehouse managed to a plant
where it is not
e. Stock transfer between two warehouse-managed storage locations

Answer: a, d, e

Difficulty: Difficult
Section: Warehouse management in stock transfers

24. The key links between inventory management and warehouse management are

a. Transfer orders.
b. Storage locations.
c. Transfer requirements.
d. Association of storage locations to a warehouse.
e. Storage sections.

Answer: c, d

Difficulty: Easy
Section: Chapter summary

Question type: Multiple- Choice

25. Which of the following statements about the goods receipt step are NOT true? Commented [MA3]: Câu 3

f. It results in a decrease in inventory.


g. It can occur during the procurement process.
h. It can result in the creation of material and financial accounting documents.
i. Materials are placed in an appropriate storage location with an appropriate status.
j. It can occur during the production process.

Answer: a
Difficulty: Medium
Section: Goods Receipt

26. The key organizational level associated with inventory management is

a. Plant.
b. Company code.
c. Storage section.
d. Storage area.
e. Storage location.

Answer: e

Difficulty: Easy
Section: Inventory Management

27. When do unplanned receipts occur?

f. When an invoice has been canceled


g. When material is transferred to another location
h. When a reference document does not exist
i. When a stock transfer is created
j. When the capacity of a storage location is exceeded

Answer: c

Difficulty: Medium
Section: Goods Receipt

28. In the production process, a goods issue reflects

a. Moving raw materials or semifinished goods from a work center to storage bins.
b. Shipping finished goods or trading goods to a customer to fill a sales order.
c. Issuing finished goods to a production order.
d. Shipping finished goods to a customer against a goods issue request.
e. Issuing raw materials or semifinished goods to a production order.

Answer: e

Difficulty: Medium
Section: Goods Issue

29. Which of the following scenarios requires material-to-material posting?

a. Changing the material status from consignment to warehouse stock


b. Changing the material number of a material
c. Changing the material’s storage location
d. Changing the status of materials in stock
e. Changing the type of materials in stock
Answer: b

Difficulty: Easy
Section: Transfer Postings

30. Which one of the following is NOT an example of using transfer postings?

a. Changing the material status from consignment to warehouse stock


b. Changing the material number of a material
c. Changing the material’s storage location
d. Changing the status of materials in stock
e. Changing the type of materials in stock

Answer: c

Difficulty: Easy
Section: Transfer Postings

31. What is a stock transfer used for?

f. To change the status or type of materials in stock


g. To show material movements when a material is received in the warehouse from the
vendor’s location
h. To indicate that a material-to-material change has been posted
i. To physically move materials from a storage location to the client’s warehouse
j. To physically move materials within the enterprise from one organizational level or
location to another

Answer: e

Difficulty: Easy
Section: Stock Transfers

32. Which of the following options is appropriate when two locations are physically close to
each other and there is no significant time lag between issue and receipt?

a. One-step procedure
b. Two-step procedure
c. Three-step procedure
d. Stock transport order
e. None of the above

Answer: a

Difficulty: Difficult
Section: Stock Transfers

33. A storage location-to-storage location transfer involves which of the following?

a. A stock transfer among several storage locations of two plants


b. A stock transfer between two storage locations of two plants
c. A stock transfer among several storage locations within the same plant
d. A stock transfer between two storage locations within the same plant
e. A stock transfer between or among at least two storage locations within one or more
plants

Answer: d

Difficulty: Easy
Section: Storage location-to-storage location transfer

34. In plant-to-plant transfer, an FI document

a. Is created in both one-step and two-step movements.


b. Is created in two-step movements only.
c. Is created in one-step movements only.
d. Is not created.

Answer: a

Difficulty: Easy
Section: Plant-to-plant transfer

35. Which of the following represents the hierarchy of a warehouse?

a. Warehouse, storage section, storage type, storage bin


b. Warehouse, storage bin, storage section, storage type
c. Warehouse, storage type, storage section, storage bin
d. Warehouse, storage section, storage bin, storage type
e. Warehouse, storage type, storage bin, storage section

Answer: c

Difficulty: Medium
Section: Storage Type

36. Shelf storage, pallet storage, and rack storage are examples of

a. Storage bins.
b. Warehouses.
c. Storage sections.
d. Storage types.
e. None of the above

Answer: d

Difficulty: Medium
Section: Storage Type

37. A storage type is a division of a warehouse based on the characteristics of the

a. Weight, width, and type


b. Dimensions and profitability.
c. Space, materials, and activity.
d. Price, space, and type.
e. Usage, price, and dimensions.

Answer: c

Difficulty: Medium
Section: Storage Type

38. Fast-moving, slow-moving, heavy, light, large, and small are examples of

a. Storage bins.
b. Warehouses.
c. Storage sections.
d. Storage types.
e. None of the above.

Answer: c

Difficulty: Medium
Section: Storage Section

39. A picking area groups which of the following elements?

a. Shelves and pallets


b. Storage bins, based on similar picking strategies
c. Materials with similar transportation type
d. Materials with similar usage
e. Materials of the same material type

Answer: b

Difficulty: Medium
Section: Picking area

40. If a company stores a material in a storage location that is associated with a warehouse,
then it must include additional data

a. In the storage location stock view of the material master for that material.
b. In the basic data view of the material master for that material.
c. In the general plant data/storage view of the material master for that material.
d. In the warehouse management view of the material master for that material.
e. No data need to be added.

Answer: d

Difficulty: Medium
Section: Material master

41. Shelves, stacks, and aisles are examples of


a. Storage locations.
b. Coordinate systems for addresses.
c. Storage sections.
d. Storage identifiers.
e. Storage areas.

Answer: b

Difficulty: Easy
Section: Storage bins

42. Which of the following represents the document used to plan the movement of materials
into and out of bins in a warehouse?

a. Transfer list
b. Transfer request
c. Transfer plan
d. Transfer order
e. Transfer requirement

Answer: b

Difficulty: Medium
Section: Plan Warehouse movement

43. Which of the following is a request to change the status of the material?

a. Posting change notice


b. Notice for change
c. Material change list
d. Status request list
e. Change request

Answer: a

Difficulty: Easy
Section: Tasks

44. When creating a transfer order, you find that a particular material has to be moved from
multiple source bins. Which of the following statements follows from this scenario?

a. The transfer order will have multiple line items for the material.
b. More than one transfer order needs to be created.
c. The material will be written in one line item.
d. An internal order request will be created to move the material into one source bin.
e. This scenario is impossible.

Answer: a

Difficulty: Difficult
Section: Execute warehouse movement -> Data

45. The ERP system can create transfer orders automatically, but only when

a. A destination is known.
b. The reference document is a transfer requirement
c. A warehouse movement type is specified.
d. A reference document exists.
e. Both the plant and the storage location are known.

Answer: d

Difficulty: Medium
Section: Tasks

46. Which of the following represents a possible sequence of steps in the warehouse
movement process?

a. Create a transfer request, physically move the materials, confirm the movement, retrieve
the transfer request
b. Physically move the materials, confirm the movement, create a transfer request, retrieve
the transfer request
c. Physically move the materials, generate a transfer order, confirm the movement, retrieve
the transfer order
d. Generate a transfer order, retrieve the transfer order. confirm the movement, physically
move the materials
e. Generate a transfer order, physically move the materials, retrieve the transfer order,
confirm the movement

Answer: e

Difficulty: Difficult
Section: Confirm warehouse movement

47. In warehouse management steps associated with the procurement process, the warehouse
inventory is calculated as sum of the inventory in the following places:

a. Storage sections and storage areas


b. Warehouse bins and storage sections
c. Interim storage areas and warehouse bins
d. Storage locations and storage sections
e. Storage locations and storage areas

Answer: c

Difficulty: Medium
Section: Confirm warehouse movement

48. In a stock transfer from a plant where the storage location is warehouse managed to a
plant where it is not, which of the following activities occurs at the receiving plant?
a. A goods receipt triggers WM process steps.
b. A simple goods receipt is recorded in IM.
c. A goods issue triggers WM process steps.
d. A simple goods issue is recorded in IM.
e. None of the above

Answer: b

Difficulty: Medium
Section: Warehouse management in stock transfers

49. In a bin status report, double-clicking on a bin that contains materials

a. Produces a drilldown report showing details of the materials.


b. Opens a screen that enables you to change which bin is shown on the report.
c. Produces information about the bin location.
d. Opens a screen where storage bin information can be configured.
e. Will not display any data.

Answer: a

Difficulty: Medium
Section: Reporting

50. Warehouse management is typically used

a. By organizations that have small quantities of materials.


b. By transportation companies.
c. By organizations that have either large quantities of materials or an expensive inventory.
d. By storage companies.
e. By organizations that demand better reporting for their inventory.

Answer: c

Difficulty: Easy
Section: Chapter summary

Question type: True or False

51. A storage location is a key organizational level associated with inventory management.

Answer: True

Difficulty: Easy
Section: Inventory Management

52. The most relevant category of master data in inventory management is the plant.

Answer: False
Difficulty: Medium
Section: Inventory Management

53. A goods receipt cannot be posted without reference to an order.

Answer: False

Difficulty: Easy
Section: Goods Receipt

54. Planned receipts occur when a reference document, such as a purchase order or a
production order, does not exist.

Answer: False

Difficulty: Easy
Section: Goods Receipt

55. A goods issue results in the creation of appropriate material, FI, and CO documents.

Answer: True

Difficulty: Easy
Section: Goods Issue

56. A goods issue, unlike a goods receipt, can be posted without reference to an order.

Answer: False

Difficulty: Easy
Section: Goods Issue

57. A goods issue, unlike a goods receipt, results in a decrease in inventory.

Answer: True

Difficulty: Easy
Section: Goods Issue

58. A transfer posting always involves an actual movement of materials.

Answer: False

Difficulty: Easy
Section: Transfer Postings

59. To change a material number you need to create a change request.

Answer: False

Difficulty: Easy
Section: Transfer Postings

60. In a consignment scenario, when raw materials are consumed in the production process,
the status of the materials is changed from warehouse stock to consignment.

Answer: False

Difficulty: Medium
Section: Transfer Postings

61. A stock transfer involves physically moving materials.

Answer: True

Difficulty: Easy
Section: Stock Transfers

62. One-step procedure, two-step procedure, and stock transport order are strategies for
moving materials.

Answer: True

Difficulty: Medium
Section: Stock Transfers

Difficulty: Easy
Section: Stock Transfers

63. A material document is created during both the one-step and two-step procedures.

Answer: True

Difficulty: Easy
Section: Stock Transfers

64. During the one-step procedure, two material documents are created.

Answer: False

Difficulty: Easy
Section: Stock Transfers

65. Moving materials between two storage locations within the same plant or different plants
is known as storage location-to-storage location transfer.

Answer: False

Difficulty: Medium
Section: Storage location-to-storage location transfer
66. One-step procedure is possible only when the materials are in unrestricted use at the
supplying location.

Answer: False

Difficulty: Medium
Section: Storage location-to-storage location transfer

67. When transferring materials between storage locations in the same plant, if quantities are
valued in the same way, then no FI document is created.

Answer: True

Difficulty: Medium
Section: Storage location-to-storage location transfer

68. In plant-to-plant transfer in the two-step method, the FI document is created at the time of
receipt.

Answer: False

Difficulty: Difficult
Section: Plant-to-plant transfer

69. A movement of materials between two plants in different company codes is called a
company code-to-company code transfer.

Answer: True

Difficulty: Easy
Section: Company code-to-company code transfer

70. Stock transport orders with delivery include the invoice verification step.

Answer: False

Difficulty: Easy
Section: Stock transport orders with delivery

71. In stock transport orders with delivery and billing, valuation is based on the purchase
price in the STO.

Answer: True

Difficulty: Medium
Section: Stock transport orders with delivery and billing

72. Inventory management keeps track of the quantity of materials in storage location, but it
cannot determine their exact location.
Answer: True

Difficulty: Easy
Section: Stock transport orders with delivery and billing

73. A storage location can be linked to only one warehouse.

Answer: True

Difficulty: Easy
Section: Organizational data in warehouse management

74. A storage type is a division of a storage section that is based on the characteristics of the
space, materials, or activity.

Answer: False

Difficulty: Easy
Section: Storage type

75. Storage sections represent the physical links between IM and WM.

Answer: False

Difficulty: Medium
Section: Storage type

76. Shelf storage is an example of a storage type

Answer: True

Difficulty: Easy
Section: Storage type

77. Lightweight materials are designated as fast-moving materials.

Answer: False

Difficulty: Easy
Section: Storage section

78. A picking area groups materials with the same material type.

Answer: False

Difficulty: Easy
Section: Picking area

79. Storage bins are the smallest unit of space in a warehouse.

Answer: True
Difficulty: Easy
Section: Storage bins

80. Transfer requirements can be created manually as well as automatically.

Answer: True

Difficulty: Medium
Section: Tasks

81. Transfer orders are used to execute warehouse movements.

Answer: True

Difficulty: Easy
Section: Execute Warehouse Movement

82. Transfer orders can only be created automatically.

Answer: False

Difficulty: Easy
Section: Execute Warehouse Movement

83. Target quantities, destination storage type, bin, and quant are examples of line item data
in a transfer order.

Answer: True

Difficulty: Medium
Section: Execute warehouse movement -> Data

84. Transfer orders in the execute warehouse management step can be created with or
without a reference document.

Answer: True

Difficulty: Easy
Section: Tasks

85. One of the steps of the inventory management process related to procurement is post
goods issue.

Answer: False

Difficulty: Easy
Section: Plant warehouse movement

86. Inventory management in the production process involves a goods issue and a goods
receipt.
Answer: True

Difficulty: Easy
Section: Warehouse management in production

87. A stock transfer from a storage bin in one warehouse to a storage bin in another
warehouse is a possible scenario under which warehouse movements can occur.

Answer: False

Difficulty: Easy
Section: Warehouse management in stock transfers

Package Title: Test bank


Course Title: Material Planning Process

Question type: Multiple Answers

1. Material planning is concerned with answering which basic questions?

k. Which planning version should the company choose?


l. What materials are required?
m. What is the shortest time required for completing the planning?
n. When are the materials required?
o. How many materials are required?

Answer: b, d, e

Difficulty: Easy
Section: Learning Objectives

2. Which of the following statements concerning maintaining inventory at high levels are
TRUE?

a. The longer the materials remain in storage, the more money the company loses.
b. Maintaining high levels of inventory can lead to serious write-offs.
c. Maintaining high levels of inventory is a recommended material planning policy.
d. Maintaining high levels of inventory can incur insurance costs.
e. The company may lose money storing excessive inventory, but the customer’s interest
must be the company’s highest priority.

Answer: a, b, d

Difficulty: Medium
Section: Learning Objectives
3. The proposals that material planning generates typically are in the form of

a. A planning proposal.
b. Planned orders.
c. A material order list.
d. Purchase requisitions.
e. Purchase list.

Answer: b, d

Difficulty: Easy
Section: Learning Objectives

4. Which of the following statements concerning the material planning process are NOT
TRUE?

a. It can involve the creation of an operations plan.


b. The demand management step creates requirements for individual materials.
c. The final procurement proposals trigger either the production or procurement process.
d. The requirements step specifies the way the materials will be transported.
e. MRP uses sales objectives to generate the final procurement proposals.

Answer: d, e

Difficulty: Medium
Section: Learning Objectives

5. Which of the following are key organizational elements in materials planning?

a. Company code
b. Shipping point
c. Plant
d. Storage location
e. Sales area

Answer: a, c, d

Difficulty: Easy
Section: Learning Objectives

6. Which of the following are master data relevant to material planning?

a. Storage location
b. Bills of material
c. Material master
d. Planning version
e. Production version

Answer: b, c

Difficulty: Easy
Section: Master Data

7. Which of the following statements regarding the MRP views of the material master are
TRUE?

a. There are four MRP data views.


b. The system uses the MRP 4 view to select the correct BOM.
c. There are three MRP data views.
d. The system uses the MRP 3 view to determine how to procure materials (make vs. buy).
e. The system uses the MRP 1 view to select the correct BOM.

Answer: a, b

Difficulty: Medium
Section: Master Data

8. Which of the following statements concerning the outcome of the material planning
process are NOT TRUE?

a. The outcome can be multiple procurement proposals.


b. The outcome is always a single procurement proposal.
c. The outcome triggers the sales and operations planning step.
d. The outcome triggers the forecasting planning step.
e. The outcome can trigger either the production or the procurement process.

Answer: b, c, d

Difficulty: Medium
Section: Procurement Type

9. Which of the following represent procurement types?

a. Consumption-based planning
b. External
c. Section 2
d. None
e. No planning

Answer: b, d

Difficulty: Easy
Section: Procurement Type

10. Which of the following are production control techniques as indicated by the MRP type
in the material master?

a. Consumption-based planning
b. External control
c. Internal control
d. Sales order-based planning
e. No planning

Answer: a, e

Difficulty: Easy
Section: MRP Type

11. Which of the following represent reasons why a company should maintain a safety stock?

a. The ERP system can be configured to automatically prevent inventory from falling below
the safety stock levels.
b. To avoid stock-outs
c. Maintaining a safety stock of at least 20 pieces is mandatory in the ERP system.
d. Maintaining a safety stock will guarantee that supply meets demand.
e. To avoid lost sales

Answer: a, b, e

Difficulty: Medium
Section: MRP Type

12. Which of the following statements about consumption-based planning are NOT TRUE?

a. It includes forecast-based planning as one of its categories.


b. It calculates the requirements for a material based on historical consumption data.
c. It is relatively more complicated compared with MRP.
d. It assumes that future consumption will follow the same patterns as past consumption.
e. It takes into account dependencies between different materials.

Answer: c, e
Difficulty: Difficult
Section: MRP Type

13. Which of the following statements about MRP and MPS are TRUE?

a. MPS calculates requirements for all the levels of the BOM.


b. MRP calculates requirements only for the first-level items in the BOM.
c. Both MRP and MPS calculate requirements based on historical data only.
d. MRP calculates requirements for all levels of the BOM.
e. MPS calculates requirements only for the first-level items in the BOM.

Answer: d, e

Difficulty: Medium
Section: MRP Type

14. Which of the following are common time estimates utilized during the planning process?

a. Production planning time


b. GR processing time
c. Planned delivery time
d. Planned receiving time
e. In-house production time

Answer: b, c, e

Difficulty: Medium
Section: Scheduling Times

15. Which of the following are elements of the in-house production time?

a. Interoperation
b. Planned delivery
c. Processing
d. GR
e. Setup

Answer: a, c, e

Difficulty: Medium
Section: Scheduling Times

16. The lot size independent in-house production time is used in which of the following
scenarios?

a. The lot size is fixed.


b. Processing time is constant.
c. Processing time is very short compared to the setup and interoperation times.
d. Processing time is long in comparison to the setup and interoperation times.
e. The quantity of material to be produced varies.

Answer: a, b, c

Difficulty: Difficult
Section: Scheduling Times

17. Multiple BOMs can be created for a single material in which of the following situations?

a. The same material is produced in different plants.


b. The material is produced in the same lot sizes.
c. The material is produced in different lot sizes.
d. A bike model is upgraded with a new tire.
e. The company applies a make-to-order production planning strategy to fulfill a customer
order for a material.

Answer: a, c, d

Difficulty: Medium
Section: BOM Selection Method

18. Which of the following statements regarding a BOM are TRUE?

a. A BOM identifies the components needed to make the material.


b. A BOM identifies the sequence of operations needed to make the materials.
c. A BOM component can have its own BOM.
d. A BOM identifies the material’s routing strategy.
e. A BOM is plant specific.

Answer: a, c, e

Difficulty: Medium
Section: General

19. Which of the following items represent demand elements of the availability check group?

a. Purchase requisitions
b. Production orders
c. Purchase orders
d. Safety stock
e. Material reservations

Answer: d, e

Difficulty: Medium
Section: Availability Check Group

20. Identify the SAP ERP terms for net requirements planning and planning with final
assembly.

a. Strategy 10
b. Strategy 20
c. Strategy 30
d. Strategy 40
e. Strategy 50

Answer: a, d

Difficulty: Easy
Section: Strategy Group

21. Which of the following statements about a product group are TRUE?

a. It is used to group products with similar planning characteristics.


b. Each member of a product group is assigned a group factor.
c. Materials can be members of more than one product group for different planning
scenarios.
d. A material can belong to only one product group.
e. Each member of a product group is assigned a proportion factor.

Answer: a, c, e

Difficulty: Difficult
Section: Product Groups

22. Sales and operations planning involves the creation of a(n) Commented [MA4]: Câu 1

a. Financial document.
b. Material movement.
c. Sales forecast.
d. Operations plan.
e. Material document.

Answer: c, d

Difficulty: Medium
Section: Process

23. The MRP controller ________

a. Is a step in the planning process in which PIRs are transferred to demand management.
b. Uses variety of reports and makes adjustments to procurement proposals, as needed.
c. Transfers CIRs into PIRs.
d. Is a planning tool that generates forecasts.
e. Monitors material availability.

Answer: b, e

Difficulty: Medium
Section: Process

24. The purpose of the materials requirements planning step is to

a. Calculate PIR.
b. Calculate CIR.
c. Calculate net requirements.
d. Generate procurement proposals (requisitions and planned orders).
e. Calculate reorder points.

Answer: c, d

Difficulty: Medium
Section: Materials Requirements Planning

25. Which of the following statements concerning MRP-based planning are TRUE?

a. Planning is based on historical data.


b. Planning is based on exploding the BOM.
c. Dependent demand is derived from independent demand.
d. It is used for low-value materials.
e. Planning is based on calculating a reorder point.

Answer: b, c

Difficulty: Medium
Section: Materials Requirements Planning

26. Which of the following statements regarding MRP are TRUE?

a. Planning is executed for only the first level of the material’s BOM.
b. MRP can be executed for one plant only.
c. MRP can result in planned orders.
d. MRP can result in purchase orders.
e. MRP can be executed for a single level or multiple levels of the BOM.

Answer: c, e

Difficulty: Medium
Section: Materials Requirements Planning
27. Which of the following statements about the MRP step in the material planning process
are TRUE?

a. MRP can be executed for one plant.


b. Planning for specific storage location in not possible with MRP.
c. MRP can be executed for multiple plants.
d. MRP can be executed within MRP areas.
e. MRP can only be executed manually by the MRP controller.

Answer: a, c, d

Difficulty: Medium
Section: Materials Requirements Planning

28. Which of the following are steps in the MRP procedure?

a. Check planning file


b. Scheduling
c. Lot size calculation
d. Bins calculation
e. Storage location inspection

Answer: a, b, c

Difficulty: Medium
Section: Materials Requirements Planning

29. If materials are to be procured externally, then, in the determine procurement proposal
step, MRP

a. Can create purchase requisitions.


b. Will always generate planned orders.
c. Will determine the quantity of material to procure.
d. Can create planned orders.
e. Can create schedule lines.

Answer: a, d, e

Difficulty: Medium
Section: Determine Procurement Proposal

30. Identify which of the following are processing keys:

a. Schedule lines
b. Regenerative planning
c. Net change planning
d. Purchase requisition planning
e. Planning mode

Answer: b, c

Difficulty: Medium
Section: Determine Procurement Proposal

31. Which of the following are tasks in SOP?

a. Monitoring exceptions
b. Creating a sales plan
c. Evaluating feasibility
d. Creating revised PIRs
e. Adjusting schedules

Answer: b, c

Difficulty: Medium
Section: General

32. Which of the following are possible outcomes in MRP?

a. Operations plan
b. Purchase requisitions
c. Production plan
d. Planned orders
e. Dependent requirements

Answer: b, d, e

Difficulty: Medium
Section: General

33. Which of the following statements about the MRP list are TRUE?

a. It displays static data.


b. It highlights changes to MRP elements.
c. It is the most important reporting tool.
d. The MRP controller is the only one authorized to generate it.
e. It displays MRP elements.

Answer: a, e

Difficulty: Medium
Section: MRP list
Question type: Multiple Choice

1. The main objective of material planning is

f. To minimize the expenses for storing excess inventory.


g. To balance the demand for materials with the supply.
h. To shorten the duration of the procurement cycle.
i. To eliminate excess inventory.
j. To prevent lost sales.

Answer: b

Difficulty: Easy
Section: Learning Objectives

2. The money tied up in inventory best represents

a. An opportunity cost.
b. A liquid asset.
c. A strategic policy.
d. A high risk for loss.
e. A material planning strategy.

Answer: a

Difficulty: Easy
Section: Learning Objectives

3. A purchase requisition is

a. A confirmation for purchasing materials.


b. Proof of delivery.
c. A document issued by a vendor.
d. A request to purchase materials.
e. A confirmation of an inbound delivery.

Answer: d

Difficulty: Easy
Section: Learning Objectives

4. Requirements in the material planning process specify

a. The master data requirements.


b. How the material planning should be executed.
c. The work center capacity.
d. Requirements for the different modes of transportation.
e. How many of the materials are needed and when they are needed.

Answer: e

Difficulty: Easy
Section: Learning Objectives

5. The organizational data elements in material planning are:

a. Plant, production version, company code.


b. Planning version, company code, client.
c. Client, company code, production version.
d. Storage section, client, storage location.
e. Client, company code, plant, storage location.

Answer: e

Difficulty: Medium
Section: Learning Objectives
6. The master data elements in material planning are:

a. Material masters, product types, storage location, vendors.


b. Product routings, bills of material, material masters, product groups.
c. Product types, product routings, material masters, product groups.
d. Product routings, product types, material masters, customers.
e. Material masters, storage location, product groups, product routings.

Answer: b

Difficulty: Medium
Section: Master Data

7. A company has two options for procuring materials: make or buy. Which MRP data view
of the material master will the ERP system consider for this decision?

a. MRP 1
b. MRP 2
c. MRP 3
d. MRP 4
e. None of the above

Answer: b

Difficulty: Medium
Section: Master Data

8. Which of the following statements best represents what procurement type indicates?

a. How a material is produced


b. Vendor’s groups
c. All of the ways to procure a material the user will choose from when making a decision
d. Whether a material is produced in house, obtained externally, both, or none
e. How a vendor will be chosen in the procurement process

Answer: d

Difficulty: Medium
Section: Procurement Type

9. MRP type specifies

a. Whether the material is produced in house or is obtained externally.


b. How material quantities for planning will be calculated.
c. The production control technique used in planning.
d. The available time periods the ERP system can use for scheduling.
e. The strategy for BOM selection.

Answer: c
Difficulty: Medium
Section: MRP Type

10. Replenishment lead time is

a. The time between placing an order and receiving the materials.


b. The amount of time the routing operations will last.
c. The length of time a working center usually operates (in hrs, in one day).
d. Another term for capacity.
e. A synonym for interoperation time.

Answer: a

Difficulty: Medium
Section: MRP Type

11. Which of the following statements about consumption-based planning is TRUE?

a. Planning is based on historical data.


b. Planning is based on exploding the BOM.
c. Dependent demand is derived from independent demand.
d. It is used for high-value materials
e. Planning is based on MPS.

Answer: a

Difficulty: Easy
Section: MRP Type

12. Which of the following options represents categories of consumption-based planning?

a. Materials-requirement planning, time-phased planning, reorder-point planning


b. Master production scheduling, MRP, forecast-based planning
c. MRP, forecast-based planning, master production scheduling
d. Forecast-based planning, time-phased planning, reorder-point planning
e. None of the above

Answer: d

Difficulty: Easy
Section: MRP Type

13. A company would be most likely to apply consumption-based planning for which of the
following products?

a. Car
b. Brake
c. Engine
d. Printer
e. Pen

Answer: e

Difficulty: Medium
Section: MRP Type

14. The MRP technique calculates the requirements for a material based on

a. Historical data.
b. Current data.
c. The material’s dependence on other materials.
d. Material type.
e. Replenishment lead time.

Answer: c

Difficulty: Medium
Section: MRP Type

15. Exploding the BOM refers to

a. Creating the BOM hierarchy showing all the levels of the BOM.
b. Calculating and planning requirements for materials at all levels of the BOM.
c. Executing the BOM for materials at the top level of the BOM.
d. Choosing the planning strategy for the BOM.
e. Generating multiple BOMs for materials in the same material group.

Answer: b

Difficulty: Medium
Section: MRP Type

16. Requirements that are calculated based on actual and forecasted sales are known as

a. Planned independent requirements.


b. Customer-planned independent requirements.
c. Integrated independent requirements.
d. Forecast-independent requirements.
e. Customer-independent requirements.

Answer: a

Difficulty: Medium
Section: MRP Type
17. The lot size key specifies the

a. Optimum lot size for a group of materials.


b. Recommended lot size for a material.
c. Procedure used to determine the capacity of a storage area.
d. Lot size groups per each material type.
e. Procedure that is used to determine the lot size.

Answer: e

Difficulty: Medium
Section: Lot Size Key

18. The static lot-sizing procedure

a. Combines the requirements from multiple time periods into one lot.
b. Specifies a fixed quantity based on fixed lot size.
c. Specifies a quantity that is fixed for a specific, limited time period.
d. Specifies a fixed quantity based on either fixed lot size or lot-for-lot.
e. Combines quantities for multiple time periods into several lots.

Answer: d

Difficulty: Difficult
Section: Lot Size Key

19. Setup time, processing time, and interoperation time are elements of

a. In-house production time.


b. Goods issue processing time.
c. Planned delivery time.
d. Goods receipt processing time.
e. Planned shipping time.

Answer: a

Difficulty: Easy
Section: Scheduling Times

20. Setup time is the time required to

a. Set up the operations used in a work center.


b. Move materials from one work center to another.
c. Process materials in production.
d. Set up the work centers used in production.
e. Move materials from one storage location to another.
Answer: d

Difficulty: Medium
Section: Scheduling Times

21. In SAP ERP production planning strategy, net requirements planning (Strategy 10),
procurement proposals are based on

a. CIRs and components that are already in stock.


b. PIRs, with regard to CIRs.
c. PIRs, without regard to CIRs.
d. CIRs, but components are not in stock.
e. PIRs, but the components are not in stock.

Answer: c

Difficulty: Difficult
Section: Strategy Group

22. Consider the following scenario, then choose which one of the options below corresponds
to the level of CIRs and PIRs after consumption.

Before consumption:

Procurement proposal for CIRs: 50


Procurement proposal for PIRs: 50

a. CIRs: 50, PIRs: 0


b. CIRs: 50, PIRs: 50
c. CIRs: 0, PIRs: 0
d. CIRs: 0, PIRs: 50
e. CIRs: 100, PIRs: 100

Answer: a

Difficulty: Medium
Section: Consumption Mode

23. The manner in which CIRs consume PIRs is determined by the

a. Consumption type.
b. Consumption mode.
c. Consumption strategy.
d. Planning strategy.
e. Planning type.
Answer: b

Difficulty: Easy
Section: Consumption Mode

24. What does SOP stand for?

a. Sales and operations planning


b. Strategic operations planning
c. Sales operations planner
d. Systems operations products
e. Sales operations projects

Answer: a

Difficulty: Easy
Section: Process

25. What is SOP used for?

a. Creating an operational plan and material documents


b. Calculating the financial impact of the material movements
c. Generating and executing the operations plan
d. Tracking material movements
e. Forecasting and planning

Answer: e

Difficulty: Medium
Section: Process

26. After the SOP process has generated the production plan,

a. SOP executes the plan.


b. The plan is conveyed to MRP for execution.
c. The plan is transferred to demand management.
d. SOP uses the plan to generate execution plan.
e. The plan is saved as a production version.

Answer: c

Difficulty: Medium
Section: Process

27. The planning table is best defined as


a. An independent tool used for parallel execution of the SOP process.
b. An interface for transferring data into SOP.
c. An interface used to enter all the operational plans.
d. A spreadsheet-like tool used to complete the tasks in SOP.
e. A brainstorming session for selecting the most appropriate plan.

Answer: d

Difficulty: Medium
Section: Tasks

28. Given the information below, calculate disaggregated quantities for touring bikes
(TOUR) and off-road bikes (ORBK).

Total production = 100

TOUR proportion factor = 35


ORBK proportion factor = 65

a. TOUR = 35, ORBK = 65


b. TOUR = 65, ORBK = 35
c. TOUR = 0, ORBK = 65
d. TOUR = 35, ORBK = 0
e. TOUR = 50, ORBK = 50

Answer: a

Difficulty: Easy
Section: Tasks

29. Master production scheduling is specialized form of

a. MRP.
b. Demand planning.
c. SOP.
d. Production planning.
e. Operations scheduling.

Answer: a

Difficulty: Easy
Section: Materials Requirements Planning

30. Given the following information, use the net requirement calculation to calculate the
available stock.

MRP type is consumption-based planning.


Plant stock = 100
Receipts = 20
Issues = 10
Safety stock = 30

a. 120
b. 130
c. 80
d. 70
e. 110

Answer: a

Difficulty: Medium
Section: Materials Requirements Planning

31. Given the following information, use the net requirement calculation to calculate the
available stock.

MRP type is MPS.

Plant stock = 100


Receipts = 20
Issues = 10
Safety stock = 30

a. 120
b. 130
c. 80
d. 70
e. 110

Answer: c

Difficulty: Medium
Section: Materials Requirements Planning

32. In the determine procurement proposal step, for materials with the procurement type of
internal, MRP will:

a. Generate purchase requisitions.


b. Provide three options.
c. Prompt the MRP controller to select the appropriate production version.
d. Transfer this step to MPS.
e. Always generate planned orders.

Answer: e

Difficulty: Easy
Section: Determine procurement proposal

33. Which of the following is most likely to trigger the MRP process?

a. A periodic planning need


b. Changes to MRP elements
c. The need for an operations plan
d. Events affecting demand
e. Events affecting supply

Answer: b

Difficulty: Difficult
Section: Various

34. The most important reporting tool in material planning is the

a. Planning result report.


b. MRP list.
c. Stock overview.
d. Stock/requirements list.
e. Strategies list.

Answer: d

Difficulty: Easy
Section: Stock Requirements List

35. The stock/requirements list displays

a. Changes in the planning situation since MRP was run.


b. MRP elements at an aggregation level.
c. All MRP elements for a material.
d. Required materials per production version.
e. All materials needed per MRP element.

Answer: c

Difficulty: Easy
Section: Stock Requirements List
Question type: True or False

1. Lack of overall planning may result in excess inventory and lost sales.

Answer: True

Difficulty: Easy
Section: Learning Objectives

2. When a company transfers part of the materials in stock from one distribution center to
another, this scenario is known as stock-out.

Answer: False

Difficulty: Easy
Section: Learning Objectives

3. Material planning is one of the most complex processes within an organization.

Answer: True

Difficulty: Easy
Section: Learning Objectives

4. Planned orders are requests to produce materials.

Answer: True

Difficulty: Easy
Section: Learning Objectives

5. MRP uses requirements to generate the final procurement proposals

Answer: True

Difficulty: Easy
Section: Learning Objectives

6. Storage area is one of the organizational data elements in material planning.


Answer: False

Difficulty: Easy
Section: Learning Objectives

7. Product routings is one of the master data elements in material planning.

Answer: True

Difficulty: Easy
Section: Master Data

8. Work scheduling data are defined at the client level.

Answer: False

Difficulty: Easy
Section: Master Data

9. MRP is defined at the plant level.

Answer: True

Difficulty: Easy
Section: Material Master

10. MRP data are specific to each plant.

Answer: True

Difficulty: Easy
Section: Master Data

11. In-house production is the most common procurement type for raw materials.

Answer: False

Difficulty: Easy
Section: Procurement Type

12. Semifinished goods are typically purchased from vendors

Answer: False
Difficulty: Easy
Section: Procurement Type

13. MRP type specifies the production control technique used in planning.

Answer: True

Difficulty: Easy
Section: MRP Type

14. Consumption-based planning calculates the requirements for a material based on current
consumption data.

Answer: False

Difficulty: Easy
Section: MRP Type

15. In time-phased planning, materials are ordered when the stock level reaches a
predetermined level known as the reorder point.

Answer: False

Difficulty: Medium
Section: MRP Type

16. Consumption-based planning assumes that future consumption will follow the same
patterns as current consumption.

Answer: False

Difficulty: Easy
Section: MRP Type

17. In a scenario when the need for brakes depends on the need to produce cars,
consumption-based planning will be an appropriate strategy to use.

Answer: False

Difficulty: Medium
Section: MRP Type

18. Typically, semifinished goods and raw materials have dependent requirements.

Answer: True
Difficulty: Easy
Section: MRP Type

19. The input to MRP is the independent requirement for the finished goods.

Answer: True

Difficulty: Medium
Section: MRP Type

20. MPS is a mandatory step in the planning process and is usually followed by MRP.

Answer: False

Difficulty: Easy
Section: MRP Type

21. Period lot-sizing procedures combine the requirements from multiple time periods, such
as days or weeks, into one lot.

Answer: True

Difficulty: Easy
Section: Lot Size Key

22. For externally procured materials, the planned delivery time and the GR processing time
are used to determine procurement time.

Answer: True

Difficulty: Medium
Section: Scheduling Times

23. Lot size dependent times remain the same regardless of the amount of the material being
procured.

Answer: False

Difficulty: Easy
Section: Scheduling Times
24. The BOM selection method in the material master identifies the criteria the system
should use to select the BOM.

Answer: True

Difficulty: Easy
Section: BOM Selection Method

25. A BOM is used only in the materials planning process.

Answer: False

Difficulty: Easy
Section: Various

26. Planning with final assembly takes into consideration current sales orders.

Answer: True

Difficulty: Easy
Section: Strategy Group

27. When using planning without final assembly, components are made to order, and the
finished product is made to stock.

Answer: False

Difficulty: Easy
Section: Strategy Group

28. The strategy group defines the strategy the system uses to determine whether a quantity
of material will be available on a specific day.

Answer: False

Difficulty: Easy
Section: Availability Check Group

29. A BOM always identifies the components needed to make one unit of the finished
product.
Answer: False

Difficulty: Medium
Section: Various

30. In make-to-stock strategy the production of the finished goods and any needed
semifinished goods is triggered by a sales order.

Answer: False

Difficulty: Easy
Section: Strategy Group

31. Consumption-based planning derives dependent demand based on independent


requirements and exploding the BOM.

Answer: False

Difficulty: Easy
Section: Consumption Mode

32. A product group groups products with similar planning characteristics, such as similar
types.

Answer: True

Difficulty: Easy
Section: Product Groups

33. Whether SOP is required depends on the production planning strategy used for the
material.

Answer: True

Difficulty: Medium
Section: Process

34. The MRP controller is a program in the SOP process that is responsible for creating
procurement proposals and monitoring material availability.

Answer: False
Difficulty: Easy
Section: Process

35. SOP can be either flexible or standard.

Answer: True

Difficulty: Easy
Section: Process

36. The operations plan is an outcome of SOP.

Answer: True

Difficulty: Easy
Section: Sales and operations planning

37. After planning the master schedule items, MRP creates dependent requirements for the
components of those items.

Answer: True

Difficulty: Medium
Section: Materials Requirements Planning

38. MPS is generally appropriate for high-value items only.

Answer: True

Difficulty: Easy
Section: Materials Requirements Planning

39. MPS creates planned orders for the MPS items and dependent requirements for all items
in the BOM.

Answer: False

Difficulty: Easy
Section: Materials Requirements Planning

40. Net requirements calculation is one of the steps in MRP.

Answer: True

Difficulty: Easy
Section: Materials Requirements Planning

41. The lot size calculation step in MRP is used to determine whether there is a need to
procure the material.

Answer: False

Difficulty: Easy
Section: Materials Requirements Planning

42. The ERP system initially uses forward scheduling and employs backward scheduling
only if forward scheduling is unsuccessful.

Answer: False

Difficulty: Easy
Section: Materials Requirements Planning

43. A processing key is a control parameter that determines how the materials in the MRP list
will be organized.

Answer: False

Difficulty: Easy
Section: Dependent Requirement Determination

44. The schedule lines control parameter applies to scheduling agreements.

Answer: True

Difficulty: Medium
Section: Dependent Requirement Determination

45. The MRP list, unlike the stock/requirements list, highlights changes to MRP elements
that have occurred since MRP was executed.

Answer: False

Difficulty: Easy
Section: MRP List

46. The planning result report aggregates quantities for MRP elements to make it easier to
view the overall picture.

Answer: True
Difficulty: Easy
Section: Planning Result Report

Package Title: Test bank


Course Title: Integrated Process

Question type: Multiple Answers

1. Which of the following processes can have a controlling (CO) impact?

a. Warehouse management
b. Fulfillment
c. Inventory management
d. Production
e. Procurement

Answer: b, d, e

Difficulty: Medium
Section: General

2. Which of the following processes can result in the creation of a financial (FI) document?

a. Warehouse management
b. Fulfillment
c. Inventory management
d. Production
e. Procurement

Answer: b, c, d, e

Difficulty: Medium
Section: General

3. Which of the following are steps in the warehouse management process?

a. Create goods receipt


b. Confirm transfer order
c. Create stock transfer order
d. Create transfer requirement
e. Post goods issue

Answer: b, d
Difficulty: Medium
Section: Warehouse Management Steps Related to Procurement

4. Which of the steps listed below are part of the fulfillment process.

a. Purchase order sent to vendor


b. Goods receipt posted
c. Billing
d. STO processing
e. Sales order processing

Answer: c, e

Difficulty: Medium
Section: Fulfillment Process – Initial Steps and Fulfillment Process - Concluding Steps

5. Which of the steps listed below are part of the procurement process?

a. Create transfer order


b. Create requisition
c. Send payment
d. Process sales order
e. Process STO

Answer: b, c

Difficulty: Medium
Section: Procurement Process – Initial Step and Procurement Process - External Procurement

6. Which of the following statements concerning the procurement process are TRUE?

a. Vendor billing is one of the steps.


b. Only one FI document is created.
c. Goods receipt is one of the steps.
d. The send payment step involves creation of an FI document.
e. Two material documents are created.

Answer: a, c, d

Difficulty: Medium
Section: Procurement Process – External Procurement

7. Identify the steps in the procurement process for which an FI document is created.

a. Goods receipt
b. Goods issue
c. Billing
d. Purchase order
e. Receive invoice

Answer: a, e

Difficulty: Medium
Section: Procurement Process – Internal Procurement and Procurement Process – External
Procurement

8. Identify the steps in the fulfillment process for which an FI document is created.

a. Goods receipt
b. Goods issue
c. Billing
d. Purchase order
e. Receive invoice

Answer: b, c

Difficulty: Medium
Section: Fulfillment Process – Concluding Steps

9. The sales order processing step in the fulfillment process includes which of the following
activities?

a. Materials are shipped.


b. An availability check is executed.
c. A goods receipt is posted.
d. A sales order is created.
e. A goods issue is posted.

Answer: b, d

Difficulty: Medium
Section: Fulfillment Process – Initial Steps

10. In which of the following steps in the production process is a material document created?

a. Goods receipt
b. Goods issue
c. Confirmation
d. Request production
e. Availability check

Answer: a, b

Difficulty: Medium
Section: Production Process - Continued

11. Which of the following are strategies for acquiring materials?

a. Internally from a vendor


b. Externally from a storage location
c. Externally from a plant
d. Internally from another plant
e. Externally from a vendor

Answer: d, e

Difficulty: Easy
Section: Procurement Process – Initial Steps

12. Which of the following statements apply to the goods issue step of the internal
procurement process?

a. Both material and FI documents are created.


b. A material document is created, but FI documents are not.
c. The status of the materials in the receiving plant is “stock in transit.”
d. The status of the materials in the receiving plant is “unrestricted use.”
e. The material document includes two line items for each location.

Answer: a, c, e

Difficulty: Difficult
Section: Procurement Process – Internal Procurement

13. Which of the following statements regarding the goods receipt step of the internal
procurement process are TRUE?

a. Both material and FI documents are created.


b. A material document is created, but an FI document is not.
c. The status of the materials in the receiving plant is “stock in transit.”
d. The status of the materials in the receiving plant is “unrestricted use.”
e. The material document includes two line items, one for the sending location (plant) and
one for the receiving location.

Answer: b, d
Difficulty: Difficult
Section: Procurement Process – Internal Procurement

14. Which of the following statements regarding the goods receipt step of the external
procurement process are TRUE?

a. A goods receipt is created against an STO.


b. This step results in both an FI and a material document.
c. A goods receipt is created against a PO.
d. An FI document is created, but there is no GL impact.
e. Only one material document is created.

Answer: b, c, e

Difficulty: Medium
Section: Procurement Process – External Procurement

15. Which of the following impacts to the general ledger accounts result when a company
pays a vendor invoice?

a. The bank account is credited.


b. The vendor subledger account is debited.
c. The bank account is debited.
d. The vendor subledger account is credited.
e. The accounts payable reconciliation account is debited.

Answer: a, b, e
Difficulty: Medium
Section: Procurement Process – External Procurement

16. Which of the following statements regarding WM steps related to procurement are NOT
TRUE?

a. A transfer requirement is created.


b. Goods are moved from storage bins to an interim storage area.
c. Goods are moved from an interim storage area into storage bins.
d. A transfer order is created against an STO.
e. A PO triggers the WM process.

Answer: b, d, e

Difficulty: Medium
Section: Warehouse Management Steps Related to Procurement

17. The shipping step involves which of the following activities?

a. Creating a delivery document.


b. Authorizing picking, packing, and goods issue.
c. Processing a purchase order.
d. Authorizing picking, packing, and goods receipt.
e. Creating a transfer order.

Answer: a, b

Difficulty: Medium
Section: Fulfillment Process – Shipping

18. Which of the following statements regarding WM steps related to fulfillment are TRUE?

a. A transfer order is created based on a delivery document.


b. Goods are moved from an interim storage area into storage bins.
c. A transfer order is created against an STO.
d. A PO triggers the WM process.
e. Goods are moved from storage bins to an interim storage area.

Answer: a, e

Difficulty: Medium
Section: Warehouse Management Steps Related to Fulfillment

19. What are the GL entries when a customer invoice is generated?

a. The accounts payable reconciliation account is debited.


b. The accounts receivable reconciliation account is debited.
c. The customer subledger account is debited.
d. The revenue account is credited.
e. The vendor subledger account is credited.

Answer: b, c, d

Difficulty: Medium
Section: Fulfillment Process – Concluding steps

20. Which of the following statements about an STO are NOT TRUE?

a. It can trigger the fulfillment process.


b. It can trigger the production process.
c. A goods issue can be posted against an STO.
d. A goods receipt can be posted against an STO.
e. A purchase order can be posted against an STO.

Answer: a, e

Difficulty: Medium
Section: Procurement, fulfillment, production, and IWM processes
21. Identify the GL entries that are posted when a payment is sent to a vendor.

a. The vendor account is credited,


b. The vendor account is debited.
c. The accounts payable reconciliation account is debited.
d. The bank account is credited.
e. The bank account is debited.

Answer: b, c, d

Difficulty: Medium
Section: Procurement Process – External

22. The goods receipt step in production involves which of the following GL entries?

a. Finished goods inventory account is debited.


b. The manufacturing output settlement account is credited.
c. Finished goods inventory account is credited.
d. The COGS account is debited.
e. The GR/IR account is credited.

Answer: a, b

Difficulty: Medium
Section: Production Process - Continued

23. Which of the following statements about the integrated process are TRUE?

a. The process is triggered by a customer order.


b. The fulfillment process is suspended when the needed raw materials are not available.
c. The production process is suspended when the needed raw materials are not available.
d. The production process continues when the finished products become available.
e. The fulfillment process continues when the finished products become available.

Answer: a, c, e

Difficulty: Medium
Section: General

Question type: Multiple Choice

1. In a make-to-order strategy the production of finished goods or semifinished goods is


most frequently triggered by a

k. Sales order.
l. Purchase order.
m. Transfer order.
n. Production order.
o. Goods issue.

Answer: a

Difficulty: Easy
Section: Learning Objectives

2. Which one of the steps listed most likely would be the final step in the procurement
process?

a. Confirm transfer order


b. Goods receipt
c. Goods issue
d. STO
e. Send payment

Answer: e

Difficulty: Medium
Section: Procurement Process – Internal Procurement and Procurement Process - External
Procurement

3. In which of the following processes is a material document NOT created?

a. Warehouse management
b. Fulfillment
c. Inventory management
d. Production
e. Procurement

Answer: a

Difficulty: Medium
Section: General

4. In which of the following processes is a transfer order (TO) created?

a. Warehouse management
b. Fulfillment
c. Inventory management
d. Production
e. Procurement

Answer: a
Difficulty: Medium
Section: General
5. After a transfer order related to fulfillment has been confirmed, which of the following
steps is most likely to occur next?

a. Billing
b. Payment
c. Creating a transfer requirement
d. Shipping
e. Posting a goods receipt

Answer: d

Difficulty: Medium
Section: Fulfillment Process - Continued

6. Shipping, billing, and payment are steps in which process?

a. Warehouse management
b. Fulfillment
c. Inventory management
d. Production
e. Procurement

Answer: b

Difficulty: Medium
Section: Fulfillment Process – Continued and Fulfillment Process – Concluding Steps

7. Receive invoice is a step in which process?

a. Warehouse management
b. Fulfillment
c. Inventory management
d. Production
e. Procurement

Answer: e

Difficulty: Medium
Section: Procurement Process – (External)
8. A company has decided to acquire materials via internal procurement. What is the likely
next step?

a. Create an STO
b. Create a purchase order
c. Create a sales order
d. Initiate shipping
e. Post a goods receipt

Answer: a

Difficulty: Medium
Section: Procurement Process – Internal Procurement

9. Which one of the following statements about the goods receipt step in the procurement
process is TRUE?

a. No FI or material documents are created.


b. One material document is created, but no FI documents are.
c. One FI document created, but no material documents are.
d. Both FI and material documents are created.
e. None of the above

Answer: d

Difficulty: Medium
Section: Procurement Process – Internal Procurement

10. Identify the step in the procurement process for which a material document is created.

a. Goods issue
b. Goods receipt
c. Transfer order
d. STO
e. Create requisition

Answer: b

Difficulty: Medium
Section: Procurement Process – Internal Procurement

11. Identify the step in the fulfillment process for which a material document is created.
a. Goods issue
b. Goods receipt
c. Transfer order
d. STO
e. Create requisition

Answer: a

Difficulty: Medium
Section: Fulfillment Process – Concluding Steps

12. Which one of the following activities triggers the shipping step (goods issue) in the
fulfillment process?

a. Goods receipt is posted


b. Availability check is initiated
c. Transfer order is created
d. Picking is completed
e. STO is created

Answer: d

Difficulty: Medium
Section: Fulfillment Process - Shipping

13. Which statement about the production process is TRUE?

a. It is triggered by the WM process.


b. The first step is an availability check.
c. The last step is confirmation.
d. It involves issuing materials to the production order.
e. No FI documents are created.

Answer: d

Difficulty: Medium
Section: General

14. In the procurement process, a purchase requisition is created during which step?

a. Availability check
b. Sales order processing
c. Requirements determination
d. Purchase order processing
e. Source of supply determination

Answer: c
Difficulty: Medium
Section: Procurement process – Initial steps

15. In a plant-to-plant movement, valuation occurs at

a. Goods issue and at the valuation price of the issuing plant.


b. Goods receipt and at the valuation price of the issuing plant.
c. Goods issue and at the valuation price of the receiving plant.
d. Goods receipt and at the average price of the receiving plant.
e. Goods issue and at the average price of the receiving plant.

Answer: a

Difficulty: Medium
Section: Procurement Process – Internal Procurement

16. Calculate the financial effect of a goods issue posting based on the following data.

Procurement type: Internal


Materials: Pens
Quantity shipped: 100
Valuation price at the receiving plant (for one pen): $2.30
Valuation price at the sending plant (for one pen): $2.40

a. Debit GR/IR, credit inventory for $230.00.


b. Debit inventory, credit COGS for $240.00.
c. Debit inventory, credit GR/IR for $230.00.
d. Debit and credit to the inventory account for $240.00.
e. No financial effect takes place at this step, so no FI document is created.

Answer: d

Difficulty: Difficult
Section: Procurement Process – Internal Procurement

17. What is the FI effect of a goods receipt posting in the external procurement process?

a. Debit GR/IR, credit inventory


b. Debit inventory, credit COGS
c. Debit inventory, credit GR/IR
d. Debit and credit to the inventory account
e. No financial effect takes place at this step, so no FI document is created.

Answer: c

Difficulty: Medium
Section: Procurement Process – External Procurement
18. What is the general ledger impact when a vendor invoice is received and verified?

a. Debit GR/IR, credit vendor subledger account


b. Debit inventory, credit GR/IR
c. Debit vendor subledger account, credit COGS
d. Debit inventory, credit vendor subledger account
e. Debit vendor subledger account, debit GR/IR

Answer: a

Difficulty: Medium
Section: Procurement Process – External Procurement

19. What is the general ledger impact when a transfer requirement is created in the
warehouse management process?

a. Debit GR/IR, credit inventory


b. Debit inventory, credit COGS
c. Debit inventory, credit GR/IR
d. Debit and credit to the inventory account
e. There is no impact on the GL.

Answer: e

Difficulty: Easy
Section: Warehouse Management Steps Related to Procurement

20. In WM steps related to fulfillment, a transfer order is created based on a(n)

a. Purchase order.
b. Goods issue.
c. Delivery document.
d. Goods receipt.
e. STO.

Answer: c

Difficulty: Medium
Section: Warehouse Management Steps Related to Fulfillment
21. What is the general ledger impact of the goods issue step in the fulfillment process?

a. Debit GR/IR, credit inventory


b. Debit inventory, credit COGS
c. Debit and credit to the inventory account
d. Debit COGS, credit inventory
e. No financial effect takes place at this step, so no FI document is created.

Answer: d

Difficulty: Medium
Section: Fulfillment Process – Concluding Steps

22. Calculate the debit and credit for the goods issue step in the fulfillment process, based on
the following data. (Note: You need to pick the right price for this calculation.)

Materials sold (trading goods): Printers


Quantities sold: 100
Price for customer: $120.00
Current average moving price: $85.00
Price from vendor: $84.00
Average price 30 days before customer order was placed: $86.00

a. $12,000
b. $8,500
c. $8,400
d. $8,600
e. $0.00

Answer: b

Difficulty: Medium
Section: Fulfillment Process – Concluding Steps

23. What is the GL entry when a company receives a payment from a customer?
a. Debit revenue, credit customer
b. Debit customer, credit revenue
c. Debit bank, credit customer, credit accounts reconciliation account
d. Debit accounts reconciliation account, credit bank
e. Debit accounts reconciliation account, debit customer, credit bank

Answer: c

Difficulty: Medium
Section: Fulfillment Process – Concluding Steps

24. What is the CO impact in the confirmation step of the production process?

a. Labor costs are transferred from the work centers to the production order.
b. Material costs are debited to the production order as actual costs.
c. The finished goods inventory account is debited.
d. The manufacturing output settlement account is credited.
e. The production order is credited by the value of the finished goods.

Answer: a

Difficulty: Difficult
Section: Production Process - Continued

25. What is the general ledger impact of the goods receipt step during a stock transfer?

a. Debit GR/IR, credit inventory


b. Debit inventory, credit COGS
c. Debit and credit to the inventory account
d. Debit COGS, credit inventory
e. There is no GL impact.

Answer: e

Difficulty: Medium
Section: Inventory Management (STO) - Continued
Question type: True or False

1. Sell-from-stock strategy uses inventory as a buffer between processes to de-couple them


or to make them less dependent on each other.

Answer: True

Difficulty: Easy
Section: Learning Objectives

2. The warehouse management process always results in the creation of a material


document.

Answer: False

Difficulty: Medium
Section: General

3. The warehouse management process sometimes involves the creation of an FI document.

Answer: False

Difficulty: Medium
Section: Warehouse Management Steps Related to Procurement

4. The confirmation of the transfer order (TO) is executed during the warehouse
management process.

Answer: True

Difficulty: Medium
Section: Warehouse Management Steps Related to Procurement

5. Sales order processing and payment are steps in the procurement process.

Answer: False

Difficulty: Medium
Section: Fulfillment Process – Initial Steps

6. The availability check in the fulfillment process can trigger the procurement process.
Answer: True

Difficulty: Medium
Section: Procurement Process – Initial Steps

7. Creating a purchase order is a step in the fulfillment process.

Answer: False

Difficulty: Easy
Section: Procurement Process – External Procurement

8. The production process can trigger the procurement process.

Answer: True

Difficulty: Easy
Section: General

9. The fulfillment process can trigger the procurement process.

Answer: True

Difficulty: Easy
Section: Procurement Process – Initial Steps

10. There is a controlling (CO) impact in the billing step of the procurement process.

Answer: False

Difficulty: Medium
Section: General

11. There is a controlling (CO) impact in the goods issue step of the fulfillment process.

Answer: True

Difficulty: Medium
Section: General

12. The goods issue step in in the fulfillment process results in the creation of FI and material
documents and also has a CO impact.
Answer: True

Difficulty: Medium
Section: General

13. The last step of the production process is always goods issue.

Answer: False

Difficulty: Easy
Section: General

14. A purchase requisition is converted to a PO in the purchase order processing step in the
procurement process.

Answer: True

Difficulty: Medium
Section: Procurement Process – Initial steps

15. In external procurement, materials have the status “stock in transit” at the time of the
goods issue step for the receiving plant.

Answer: False

Difficulty: Medium
Section: Procurement Process – Internal Procurement

16. In the internal procurement process, the debits and credits for the GL account postings at
the goods issue step are calculated based on the valuation price at the sending plant.

Answer: True

Difficulty: Difficult
Section: Procurement Process – Internal Procurement

17. At the time of goods receipt in an internal procurement process, the material document
consists of two lines for each of the plants.

Answer: False

Difficulty: Medium
Section: Procurement Process – Internal Procurement
18. At the time of a goods receipt in an internal procurement process, both material and FI
documents are created.

Answer: False

Difficulty: Medium
Section: Procurement Process – Internal Procurement

19. At the time of a goods receipt in an external procurement process, the material document
consists of a single line item.

Answer: True

Difficulty: Medium
Section: Procurement Process – External Procurement

20. When a payment to a vendor is initiated, the bank account will be debited by the amount
of the payment.

Answer: False

Difficulty: Medium
Section: Procurement Process – External Procurement

21. No material documents are created during WM processes.

Answer: True

Difficulty: Easy
Section: Warehouse Management Steps Related to Procurement

22. The shipping step involves creating a delivery document.

Answer: True

Difficulty: Easy
Section: Fulfillment Process – Shipping

23. The delivery document is a request to move materials from one plant to another.

Answer: False

Difficulty: Easy
Section: Fulfillment Process – Shipping
24. The amount of the debit and credit for the goods issue step in fulfillment is based on
current moving average price of the material.

Answer: True

Difficulty: Medium
Section: Fulfillment Process – Concluding Steps

25. When a payment from a customer is received, an automatic posting is made to the
accounts receivable reconciliation account.

Answer: True

Difficulty: Medium
Section: Fulfillment Process – Concluding Steps

26. A goods receipt moves materials from “unrestricted use” to “in transit” status.

Answer: False

Difficulty: Easy
Section: Procurement, Fulfillment, Production and IWM Processes

27. If the storage location is warehouse managed, then a goods receipt will trigger the WM
processes.

Answer: True

Difficulty: Easy
Section: Procurement, Fulfillment, Production and IWM Processes

28. When an invoice from a vendor is received, a credit entry is posted to the GR/IR account.

Answer: True

Difficulty: Medium
Section: Procurement Process – External

29. There is a FI impact at the time of the goods receipt during a stock transfer.
Answer: False

Difficulty: Medium
Section: Inventory Management (STO) - Continued

Chapter 1

Introduction to Business Processes

Multiple Choice Questions


1. Which term refers to business processes that are not executed by a single group or function?

p. Silo Effect
q. Cross-Functional
r. Functional Structure
s. Enterprise Systems
t. Organizational Structure

Answer: b Difficulty: Easy Page Reference: 1


Section: The Functional Organizational Structure Practice:

2. Which term refers to a system in which workers complete their tasks in separate departments
without regard to the consequences for the other components of the process?

a. ERP Effect
b. Cross-Functional
c. Functional Structure
d. Enterprise Systems
e. Silo Effect

Answer: e Difficulty: Easy Page Reference: 2


Section: The Functional Organizational Structure: The Silo Effect Practice:

3. Which system supports business processes end to end?

k. Management System
l. Accounting System
m. Enterprise System
n. Functional Structure
o. Document System

Answer: c Difficulty: Medium Page Reference: 2


Section: The Functional Organizational Structure: The Silo Effect Practice: Yes

4. Which of the following statements about business processes is true?

a. They are executed across multiple functions.


b. They are initiated by some type of trigger.
c. They involve multiple steps.
d. All of the above
e. None of the above

Answer: d Difficulty: Medium Page Reference: 4


Section: Business Processes

5. Which term represents a set of tasks or activities that produce desired outcomes?

k. Business Process
l. Trigger
m. Outcome
n. Enterprise Resource Planning
o. None of the above

Answer: a Difficulty: Easy Page Reference: 4


Section: Business Processes Practice:

6. Which term refers to all of the activities involved in buying or acquiring the materials used
by the organization, such as raw materials needed to make products?

k. Material Planning
l. Procurement Process
m. Production Process
n. Fulfillment Process
o. Lifecycle Data Management

Answer: b Difficulty: Medium Page Reference: 5


Section: Business Processes Practice: Yes

7. Which process involves the actual creation of the products?


f. Material Planning
g. Procurement Process
h. Production Process
i. Fulfillment Process
j. Lifecycle Data Management

Answer: c Difficulty: Medium Page Reference: 5


Section: Business Processes Practice:

8. Which process uses historical data and sales forecasts to plan which materials will be
procured and produced?

a. Material Planning
b. Procurement Process
c. Production Process
d. Fulfillment Process
e. Lifecycle Data Management

Answer: a Difficulty: Medium Page Reference: 5


Section: Business Processes Practice: Yes

9. Which process supports the design and development of products from the initial product idea
stage through the discontinuation of the product?

f. Material Planning
g. Procurement Process
h. Production Process
i. Fulfillment Process
j. Lifecycle Data Management

Answer: e Difficulty: Medium Page Reference: 5


Section: Business Processes Practice:

10. Which process tracks the financial impact of process steps with the goal of meeting legal
reporting requirements?

k. Human Capital Management (HCM)


l. Project Management
m. Financial Accounting
n. Management Accounting or Controlling (CO)
o. None of the above

Answer: c Difficulty: Medium Page Reference: 6


Section: Business Processes Practice:
11. Which process is used to plan and execute large projects such as the construction of a new
factory or the production of complex products such as airplanes?

f. Human Capital Management (HCM)


g. Project Management
h. Financial Accounting
i. Management Accounting or Controlling (CO)
j. None of the above

Answer: b Difficulty: Medium Page Reference: 6


Section: Business Processes Practice:

12. Which process focuses on people within an organization and includes functions such as
recruiting, hiring, training, and benefits management?

f. Human Capital Management (HCM)


g. Project Management
h. Financial Accounting
i. Management Accounting or Controlling (CO)
j. None of the above

Answer: a Difficulty: Difficult Page Reference: 6


Section: Business Processes Practice:

13. What is the final step of the procurement process?

k. Invoice
l. Purchase Requisition
m. Purchase Order
n. Payment
o. None of the above

Answer: d Difficulty: Easy Page Reference: 6


Section: Business Processes: Procurement-Buy Practice:

14. What steps are involved in the accounting portion of the procurement process?

f. Receiving the materials and the invoice


g. Creating the purchase requisition and sending payment
h. Creating and sending the purchase order
i. Creating the purchase requisition and receiving the materials
j. Receiving the invoice and sending payment

Answer: e Difficulty: Difficult Page Reference: 7


Section: Business Processes: Procurement-Buy Practice: Yes

15. What is the first step of the production process?


k. Authorize Production
l. Request Production
m. Create Product
n. Receive Finished Goods
o. Issue Raw Materials

Answer: b Difficulty: Easy Page Reference: 7


Section: Business Processes: Procurement-Make Practice: Yes

16. What function does the warehouse perform in the fulfillment process?

f. Prepares and sends the shipment to the customer


g. Communicates data related to the order to other parts of the organization
h. Tracks the order
i. Notifies the customer
j. None of the above

Answer: a Difficulty: Easy Page Reference: 8


Section: Business Processes: Procurement-Make Practice: Yes

17. ___________ is concerned with matching the demand for materials in the organization with
the supply.

k. Business Planning
l. The Silo Effect
m. Project Management
n. Material Planning
o. None of the above

Answer: d Difficulty: Medium Page Reference: 8


Section: Business Processes: Material Planning-Plan Practice:

18. Which of the following is concerned with the storage and movement of materials?

a. Business Planning
b. Silo Effect
c. Project Management
d. Material Planning
e. Inventory and warehouse management (IWM)

Answer: e Difficulty: Medium Page Reference: 9


Section: Business Processes: Inventory and Warehouse Management-Store
Practice:
19. _____________enables an organization to optimize its product development process, from
design to market, while ensuring that it complies with industry, quality, and regulatory
standards?

a. Business Planning
b. Lifecycle Data Management
c. Project Management
d. Material Planning
e. None of the above

Answer: b Difficulty: Medium Page Reference: 10


Section: Business Processes: Lifecycle Data Management-Design Practice:

20. _____________ provides tools to manage and store documents securely and to keep track of
the multiple versions of these documents?

a. Document Management
b. Enterprise Management
c. Project Management
d. Material Planning
e. None of the above

Answer: a Difficulty: Medium Page Reference: 10


Section: Business Processes: Lifecycle Data Management-Design Practice:

21. How does GBI Global sell its merchandise?

a. Directly to customers
b. Via a network of specialized dealers
c. Via the Internet
d. All of the above
e. None of the above

Answer: b Difficulty: Medium Page Reference: 13


Section: Global Bicycle Incorporated (GBI) Practice: Yes

22. Which of the following statements about SAP R/3 is true?

a. It supports a single function or department


b. It is an end-to-end enterprise system
c. Sharing data between departments is problematic
d. None of the above

Answer: b Difficulty: Medium Page Reference: 15


Section: How to use this book: SAP Software and Certification Practice: Yes

Multiple Answer Questions


1. Within the financial structure, typical functions or departments found in a modern
organization include which of the following?

u. purchasing
v. operations
w. internships
x. finance
y. marketing

Answer: a, b, d, e Difficulty: Medium Page Reference: 1


Section: The Functional Organizational Structure Practice: Yes

2. Which of the following are steps within a generic business process of an organization?

k. Payment
l. Trigger
m. Shipment
n. Outcome
o. Confirmation

Answer: b, d Difficulty: Difficult Page Reference: 4


Section: Business Processes Practice:

3. Which processes have an impact on an organization’s finances?

p. Financial accounting processes


q. Project management processes
r. Management accounting or controlling processes
s. Material planning process
t. Procurement process

Answer: a, c Difficulty: Medium Page Reference: 6


Section: Business Processes Practice: Yes
4. Which processes focus primarily on people and projects?

p. Financial accounting processes


q. Procurement process
r. Production process
s. Human capital management processes
t. Project management processes

Answer: d, e Difficulty: Medium Page Reference: 6


Section: Business Processes Practice:

5. Which of the following are components of the procurement process?

p. Warehouse
q. Purchasing
r. Sales
s. Operations
t. Accounting

Answer: a, b, e Difficulty: Medium Page Reference: 7


Section: Business Processes: Production-Make Practice: Yes

6. Which of the following are components of the production (make) process?

f. Sales
g. Operations
h. Warehouse
i. Accounting
j. Production

Answer: c, e Difficulty: Medium Page Reference: 7


Section: Business Processes: Production-Make Practice:

7. Which of the following are components of the fulfillment (sell) process?

a. Sales
b. Operations
c. Warehouse
d. Accounting
e. Production

Answer: a, c, d Difficulty: Medium Page Reference: 8


Section: Business Processes: Fulfillment-Sell Practice:
8. The term materials encompasses which of the following?

f. Products
g. Components
h. Parts
i. Anything used in an organization
j. Accounting

Answer: a, b, c, d Difficulty: Medium Page Reference: 8


Section: Business Processes: Fulfillment-Sell Practice:

9. Which of the following activities are related to the production process?

f. Request materials
g. Store materials
h. Locate Materials
i. Issue Materials
j. Receive Payment

Answer: a, b, c, d Difficulty: Medium Page Reference: 9


Section: Business Processes: Inventory and Warehouse Management-Store Practice:

10. Which of the following activities are related to the procurement process?

f. Issue Materials
g. Receive Materials
h. Prepare for Storage
i. Store Materials
j. Locate Materials

Answer: b, c, d Difficulty: Medium Page Reference: 9


Section: Business Processes: Inventory and Warehouse Management-Store Practice:

11. Which of the following activities are related to the fulfillment process?

a. Locate Materials
b. Prepare Shipment
c. Prepare for Storage
d. Store Materials
e. Ship to Customer

Answer: a, b, e Difficulty: Medium Page Reference: 9


Section: Business Processes: Inventory and Warehouse Management-Store Practice: Yes
12. Which of the following are components of the lifecycle data management process?

f. Engineering
g. Marketing
h. Accounting
i. Production
j. Sales

Answer: a, b, d Difficulty: Medium Page Reference: 10


Section: Business Processes: Lifecycle Data Management-Design Practice:

13. Which departments take part in the conception of an idea?

f. Accounting
g. Production
h. Engineering
i. Sales
j. Marketing

Answer: c, e Difficulty: Medium Page Reference: 10


Section: Business Processes: Lifecycle Data Management-Design Practice:

14. In which elements of the lifecycle data management process does marketing play a role?

f. Design
g. Conceive product ideas
h. Make
i. Marketing & service
j. Discontinue product

Answer: c, d, e Difficulty: Easy Page Reference: 10


Section: Business Processes: Lifecycle Data Management-Design Practice:

15. In which components of the asset management process is production involved?

f. Settlement
g. Perform maintenance
h. Authorize maintenance
i. Request maintenance
j. Perform service

Answer: b, c, d Difficulty: Medium Page Reference: 11


Section: Business Processes: Asset Management and Customer Service-Service Practice:
16. Sales is involved in which steps in the customer service process?

f. Perform service
g. Create service request
h. Settlement
i. Authorize service
j. Request maintenance

Answer: b, d Difficulty: Medium Page Reference: 11


Section: Business Processes: Human Capital Management-People Practice:

17. What part of the project management process is within the various functional areas?

f. Budgeting
g. Execution
h. Settlement
i. Planning

Answer: a, b, c, d Difficulty: Medium Page Reference: 12


Section: Business Processes: Project Management-Projects Practice: Yes

18. Which of the following products fall(s) within GBI’s line of business?

a. Deluxe and professional touring bikes


b. Men and women’s off-road bikes
c. Motor bikes
d. Bike accessories

Answer: a, b, d Difficulty: Medium Page Reference: 14


Section: Global Bicycle Incorporated (GBI) Practice: Yes

19. What is true about SAP R/3?

a. Supports a single function or department


b. Executes every process from start to finish
c. Consolidates process data in a single database
d. Enables users to view the status of a process in real time

Answer: b, c, d Difficulty: Medium Page Reference: 15


Section: How to use this book: SAP Software and Certification Practice: Yes

True-False
1. The most common organizational structure within modern organizations is the functional
structure.
Answer: True Difficulty: Easy Page Reference: 1
Section: The Functional Organizational Structure Practice:

2. Losing sight of the big picture is commonly referred to as the silo effect.

Answer: True Difficulty: Medium Page Reference: 2


Section: The Functional Organizational Structure: The Silo Effect Practice:

3. Systems that support end-to-end processes are called business processes.

Answer: False Difficulty: Medium Page Reference: 4


Section: Business Processes Practice:

4. An enterprise system is a set of tasks or activities that produce desired outcomes.

Answer: False Difficulty: Easy Page Reference: 2


Section: The Functional Organizational Structure: Enterprise Systems Practice:

5. Without the various steps of the business process, a company can’t successfully bill
customers and ship products.

Answer: True Difficulty: Medium Page Reference: 4


Section: Business Processes Practice:

6. The lifecycle data management (design) process supports the design and development of
products from the initial product idea stage through the discontinuation of the product.

Answer: True Difficulty: Medium Page Reference: 5


Section: Business Processes Practice:

7. The material planning process is used to maintain internal assets such as machinery and to
delivery after-sales customer services such as repairs.

Answer: False Difficulty: Medium Page Reference: 5


Section: Business Processes Practice:

8. The fulfillment process (sell) consists of all the steps involved in selling and delivering the
products to the organization’s customers.

Answer: True Difficulty: Medium Page Reference: 5


Section: Business Processes Practice:

9. The financial accounting process focuses on internal reporting to manage costs and revenues.

Answer: False Difficulty: Difficult Page Reference: 6


Section: Business Processes Practice:
10. The procurement process includes all of the tasks involved in acquiring needed materials.

Answer: True Difficulty: Medium Page Reference: 6


Section: Business Processes: Procurement-Buy Practice:

11. Within the production process, the issuing of raw materials takes place in the warehouse.

Answer: True Difficulty: Difficult Page Reference: 7


Section: Business Processes: Procurement-Make Practice:

12. Materials encompass all the products, components, and parts that are used in an organization.

Answer: True Difficulty: Medium Page Reference: 8


Section: Business Processes: Material Planning-Plan Practice:

13. Lead time is the time between placing the order and receiving confirmation that the item has
been shipped.

Answer: False Difficulty: Easy Page Reference: 8


Section: Business Processes: Material Planning-Plan Practice:

14. The purpose of material planning is to match supply with demand.

Answer: True Difficulty: Medium Page Reference: 8


Section: Business Processes: Material Planning-Plan Practice:

15. Insufficient supply results in a situation called “stock out.”

Answer: True Difficulty: Medium Page Reference: 8


Section: Business Processes: Material Planning-Plan Practice:

16. Excess supply will result in lower inventory costs because the company is eligible for a bulk
rate.

Answer: False Difficulty: Difficult Page Reference: 8


Section: Business Processes: Material Planning-Plan Practice:

17. Forecasts of finished goods are determined by data from material planning.

Answer: True Difficulty: Medium Page Reference: 9


Section: Business Processes: Material Planning-Plan Practice:

18. Large warehouses do not need to move items as quickly and efficiently as smaller
warehouses.

Answer: False Difficulty: Medium Page Reference: 9


Section: Business Processes: Inventory and Warehouse Management-Store Practice:

19. Asset management is concerned with both the preventive and the corrective maintenance of
an organization’s equipment.

Answer: True Difficulty: Medium Page Reference: 10


Section: Business Processes: Asset Management and Customer Service-Service Practice:

20. Document management provides tools to manage and store documents securely and to keep
track of the multiple versions of these documents.

Answer: True Difficulty: Easy Page Reference: 10


Section: Business Processes: Lifecycle Data Management-Design Practice:

21. The final stage of asset management and customer service is the authorization maintenance
stage.

Answer: False Difficulty: Medium Page Reference: 11


Section: Business Processes: Asset Management and Customer Service-Service Practice:

22. The final stage of the customer service process is the settlement stage.

Answer: True Difficulty: Easy Page Reference: 11


Section: Business Processes: Asset Management and Customer Service-Service Practice:

23. A project is permanent in nature and is typically associated with smaller, simpler projects.

Answer: False Difficulty: Medium Page Reference: 11


Section: Business Processes: Project Management-Projects Practice:

24. During the planning phase of a project the scope of the project is defined and the milestones
and deadlines are established.

Answer: True Difficulty: Easy Page Reference: 12


Section: Business Processes: Project Management-Projects Practice:

25. Projects rely on resources located in and work performed in other processes.

Answer: True Difficulty: Medium Page Reference: 12


Section: Business Processes: Project Management-Projects Practice:

26. Common reports of financial accounting include income statement, profit and loss, and
balance sheet.

Answer: True Difficulty: Medium Page Reference: 12


Section: Business Processes: Financial Accounting-Track for External Reporting
Practice:

27. Accounts payable is used to track money owed by customers.

Answer: False Difficulty: Easy Page Reference: 13


Section: Business Processes: Financial Accounting-Track for External Reporting
Practice:
28. Asset accounting is concerned with tracking financial data related to assets such as
machinery and cars.

Answer: True Difficulty: Medium Page Reference: 13


Section: Business Processes: Financial Accounting-Track for External Reporting
Practice:

29. Accounts receivable is used to track money that is owed to vendors.

Answer: False Difficulty: Easy Page Reference: 13


Section: Business Processes: Financial Accounting-Track for External Reporting
Practice:

30. Management accounting helps an organization track costs and revenues to assess its
profitability

Answer: True Difficulty: Medium Page Reference: 13


Section: Business Processes: Management Accounting-Track for Internal Reporting
Practice:

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