THE CHANGING ROLE OF IT IN BUSINESS

IT is about telecommunication networks; all kinds of hardware such as computers,

routers, memory, cables, servers, and printers, and all types of software including both
systems and applications such as operating systems, productivity tools, office
application tools, data management tools, and social and mobile applications. IT
facilitates the storage, distribution, retrieval, management, manipulation, sharing,
acquisition, collection, delivery, and even processing of information and other digital
content.

IT has replaced the traditional or conventional methods of business activities with

modern and innovative technological tools. These technological tools help business
organizations increase profit, efficiency, and productivity. Many years ago, business
organizations have shifted majority of their operations in anticipation of the Digital Age;
they used IT to actualize this shift. Most of them turned to giant IT companies. that
provide IT solutions.

Others required tailor-made technology for specific clients. As time went by, many
companies became so eager to digitalize their operations that providers created each IT
setup as unique, making it expensive and complicated. As a result, businesses engaged
with IT infrastructure, which is so expensive to operate and maintain at the same time,
require a lot of staff.

At present, we enjoy technologies that are designed and developed to revolutionize old
concepts. Many of the tasks that involve complex solutions can now be automated by
simpler and cheaper IT. Mobile apps, social media, cloud com ing, grid computing, and
networking have ushered in the technological era. Furthermore, technological industries
are moving toward developing software models rather than hardware. Google.
Microsoft, and Amazon spend plenty of money to be connected in the Cloud where
everyone is at now, thereby giving a sense that this new era of IT is inevitable.