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Individual Support Work Skills Workshop Student Assessments Booklet
Individual Support Work Skills Workshop Student Assessments Booklet
INTRODUCTION
Assessment requirements
This record tool is to be used to record the assessment decisions for the following units of competency:
These assessments are targeted to a student who is studying the Certificate III in Individual Support and Certificate
IV in Disability.
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● Task 1: Case study
● Task 2: Simulation - Emergency procedures and manual handling
● Task 3: Simulation - WHS inspection
● Task 4: Simulation - WHS risk assessment
● Task 5: Simulation - Cleaning spills
● Task 6: Hand washing and sanitising
The table below shows all the assessment requirements for these units. Once a student has satisfactorily
completed all requirements related to the unit, they can be given a Final Assessment Result of ‘Competent’. A
number of spaces have been provided to record multiple attempts. Final Assessment Results should only be
recorded once all tasks have been attempted.
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Recording assessment outcomes
Use this Assessment Record Tool to record the outcomes of each assessment task related to these units. Add any
further comments about the student’s performance to the Assessment Cover Sheet for the relevant task.
Task Outcome
Satisfactory (S)
Assessor
Assessment requirements/tasks Not satisfactory (NS) Date initials
1. C
ase study
2. S
imulation - Emergency procedures
3. S
imulation – WHS inspection
4. S
imulation– WHS risk assessment
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5. Simulation– Cleaning spills
Assessor name:
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CASE STUDY
TASK SUMMARY:
This task requires students to read the case study and answer
the questions that follow.
WHAT D
O STUDENTS N
EED I N O
RDER T O C OMPLETE T HIS A SSESSMENT?
▪ Writing materials
▪ Risk assessment control form (provided)
▪ Risk assessment control matrix (provided).
WHEN A ND W
HERE D
O S TUDENTS N
EED T O DO T HIS?
▪ Students are required to complete this task during the workshop.
WHAT D
O STUDENTS H
AVE T O S UBMIT?
▪ Answers to all questions
▪ Completed Risk Assessment Control Form.
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CASE STUDY
Sarah has just started her new role as a disability support worker at SupportingU, a
local residential disability care service. The managing director, Michelle, received a
referral from a friend to hire Sarah to fill a maternity leave position.
Sarah has the necessary qualification and experience in the field, and as the
residence is quite busy Michelle decides to consider Sarah to work on a one-month
probationary trial period.
It has been nearly a month since Sarah started working at the residential facility and
Michelle has recently been informed by another support worker that, upon a
number of occasions whilst tending to the patients, Sarah does not wear the
required gloves when administering medication and performing cleaning duties. She
has also been reported to not wash her hands.
This news is particularly concerning as Sarah has been coughing and sniffing over
the last few days, displaying onset of flu-like symptoms. Some of the staff aware of
this issue are concerned of infections or the flu spreading, especially since the
residence is rather small and close contact with each other is quite likely.
Michelle is quite surprised with this news as the residence has very strict guides on
hand hygiene policy, which must be followed at all times. There have been a few
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small posters put up around the residence as reminders, and hand sanitiser
solution in every room – although there has been no sure way of monitoring that all
staff are adhering to this process.
Now, at one month into Sarah’s role, Michelle decides to conduct a direct
observation of Sarah treating her next patient.
Sarah is on duty for her next client with Michelle directly observing. Michelle notes
down the following during her observation:
Sarah did not wear the required gloves when feeding the client, nor did she
follow proper clean-up procedures. The client was given their medication and put
to bed, however Sarah did not change the client’s linen as scheduled. Sarah did
not wash her hands once during the observation. ‘
Through direct observation, Michelle has now been able to confirm that Sarah did
not follow the correct hand hygiene or clean up procedures.
You are required to do the following:
1. Complete a risk assessment using the template provided.
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Risk Assessment Control form
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RISK ASSESSMENT RATING MATRIX
Use this table to determine the current risk for each identified hazard.
LIKELIHOOD
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MINIMAL LOW LOW LOW LOW LOW
(no injury)
RISK LEVELS
Resolution at each level involves reducing the risk level to a lower level of risk
● Extreme – requires immediate assessment with management consideration. A detailed plan, regular monitoring and reporting is required with a target resolution within 1-month
timeframe
● High – requires immediate assessment with senior staff consideration, planning and reporting. Target resolution should ideally be within 3 months
● Medium – reviewing of existing controls and planning required. Resolution timeframe should be within 1 year
Low – the risk may be tolerable and controlled if managed with high-quality process and procedures.
CONSEQUENCE TABLE
Use the following matrix to rate the consequence of each identified hazard. Where a hazard could have multiple consequences (for example, injury and financial cost)
the highest consequence should be selected.
Description
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Major Lost time injury Lost time injury Serious Major ($50,000–
(greater than 2 (greater than 2 environmental $500,000)
weeks) weeks) impact
Moderate Lost time injury Lost time injury (less Substantial High ($20,000–
(less than 2 than 2 weeks) environmental $50,000)
weeks) impact
Minimal Minor Minor, for example Little or no Low (less than
headache/nausea environmental $5,000)
impact
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2. What hazards have been identified after completing the risk assessment?
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2. Safely transfer your fellow student, who is playing a client, from the hospital bed to a wheelchair using a
hoist. Once the client is safely in the wheelchair, transfer them to the assembly point.
3. Debrief with your assessor after the scenario is complete.
4. Answer two verbal questions.
NB: More than one student might be required to complete the transfer from the hospital bed to the wheelchair.
COVID-19 Special Instructions
Due to Coronavirus, there are special protocols that must be met:
1. The student must put on a mask before commencing the simulated activities described above
2. The student must put on single-use medical gloves before commencing the simulated activities described
above.
3. As soon as the simulated task is complete the student must:
a. Dispose of the single use gloves safely
b. Wash their hands thoroughly
c. It is optional to use alcohol sanitiser on hands after washing them.
4. The hospital bed mattress must be cleaned and disinfected after every use.
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ASSESSMENT CHECKLIST
Refer to the Marking Guide for further instructions and details about each assessment task.
Record each outcome on the Record of Assessment Outcomes at the end of this document.
Please note that students are provided with three attempts in which to
satisfactorily complete each task.
Columns for each attempt and a space in which to record the date of
each attempt (where applicable) have been provided in the checklists.
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Task summary:
Students are required to complete a work health and
safety check using the risk assessment form provided.
What do students need in order to complete this assessment?
● Hazard inspection policies and procedures
● Work, health and safety checklist
When and where do students need to do this?
● Students will do this task in a simulated workplace provided at Apex Training Institute
● Students need to complete this task during their workshop
What do students have to submit?
● Completed work, health and safety checklist
Instructions to students:
Select a work area from the simulated workplace of Apex Nursing Home.
You should have a copy of a WHS checklist for that area and conduct a workplace inspection.
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Location Yes No Comment/action by required by
date
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Task summary:
What do students need in order to complete this assessment?
● Hazard Identification and hazard reporting policies and procedures
● Supporting documents (included in this assessment):
– Risk Assessment Control Form
– Risk Assessment Matrix
– Consequence Table
– Hierarchy of Control Table.
When and where do students need to do this?
● Students will do this task in an Apex campus which will operate as a simulated work environment
● Students will need to complete all the assessments below on the day of the workshop
What do students have to submit?
● Completed Risk Assessment Control form.
● Completed Hierarchy of Control table.
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Instructions to students:
Read the following documents:
● Hazard identification and hazard reporting policies and procedures
● Risk assessment policies and procedures
Please consider the following two tasks:
● Transferring client from bed to wheelchair using standing hoist
● Using the wheelchair to conduct an emergency evacuation of the client
You will need to do a hazard identification and risk assessment for these tasks.
1. Use the risk assessment control form and identify at least 3
potential hazards for your chosen work activity or
task.
2. Now use the risk assessment rating matrix and the consequence table to:
● consider the consequences of the hazard
● consider the likelihood of those consequences occurring
● calculate the risk rating.
3. Enter your risk assessment data in the Risk Assessment Control form and the Hierarchy of Control table.
Think about the following questions when completing the documents:
● What type of harm or injury could the hazard potentially cause?
● What is the likelihood of that harm occurring?
● Are there current controls in place?
● How effective are these controls?
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● Are workplace procedures being followed?
● What further controls might be required?
● How would you put these controls in place?
4. Now add each of your recommendations into the Hierarchy of Control table. You may double up on some of
the hierarchy levels. An example has been completed for you as a guide.
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Risk Assessment Control form
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RISK ASSESSMENT RATING MATRIX
Use this table to determine the current risk for each identified hazard.
LIKELIHOOD
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MINIMAL LOW LOW LOW LOW LOW
(no injury)
RISK LEVELS
Resolution at each level involves reducing the risk level to a lower level of risk
● Extreme – requires immediate assessment with management consideration. A detailed plan, regular monitoring and reporting is required with a target resolution within 1-month
timeframe
● High – requires immediate assessment with senior staff consideration, planning and reporting. Target resolution should ideally be within 3 months
● Medium – reviewing of existing controls and planning required. Resolution timeframe should be within 1 year
Low – the risk may be tolerable and controlled if managed with high-quality process and procedures.
CONSEQUENCE TABLE
Use the following matrix to rate the consequence of each identified hazard. Where a hazard could have multiple consequences (for example, injury and financial cost)
the highest consequence should be selected.
Description
32
Major Lost time injury Lost time injury Serious Major ($50,000–
(greater than 2 (greater than 2 environmental $500,000)
weeks) weeks) impact
Moderate Lost time injury Lost time injury (less Substantial High ($20,000–
(less than 2 than 2 weeks) environmental $50,000)
weeks) impact
Minimal Minor Minor, for example Little or no Low (less than
headache/nausea environmental $5,000)
impact
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SIMULATION: CLEANING SPILLS
TASK SUMMARY:
Students are required to follow procedures to clean up a bodily
fluid spill (vomit).
WHAT D
O STUDENTS N
EED I N O
RDER T O C OMPLETE T HIS A SSESSMENT?
▪ An area in which they can demonstrate clean-up procedures.
▪ A bodily fluids spill kit.
▪ 2 x spill area warning signs.
▪ PPE.
▪ Disinfectant.
▪ Clinical waste bags and ties.
▪ Clinical waste receptacle.
▪ Hand-washing facilities
▪ Fake vomit (more on this below)
WHEN A ND W
HERE D
O S TUDENTS N
EED T O THIS?
▪ Students will do this task in a simulated environment on the day of the workshop.
▪ Provide students with date of your workplace visit so they can write it in their Student Assessment Booklet.
WHAT D
O STUDENTS H
AVE T O S UBMIT F OR T HIS A SSESSMENT?
Students do not need to submit anything for this task.
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INSTRUCTIONS:
Your service has been suffering from a gastro-enteritis outbreak.
A client announces that they feel sick, and they suddenly vomit on the floor.
You have been instructed to take action to clean the area and prevent further
spread of infection.
For this task your assessor will use a substance to simulate vomit.
1. Using your workplace’s policies and procedures and a bodily fluids spill kit, clean up the vomit and wash the
area.
2. Once you have cleaned up properly, correctly dispose of the contaminated materials as per procedure.
3. As you work, you are to explain to your assessor what you are doing. Remember to communicate professionally
and appropriately with your assessor during this time.
Your assessor will ask you a number of verbal questions about infection control procedures after you have
completed the task.
Your assessor will be looking to see that you can:
▪ Read, understand and follow procedures and guidelines to safely dispose of
contaminated waste
For example, correct use of the spill kit, use of PPE, consideration of others’
health and safety, etc.
▪ Respond to a situation in which additional precautions are required to
prevent transmission of infection
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For example, correct hand hygiene procedures, use of disinfectant etc.
▪ Read, understand and follow procedures and guidelines to safely dispose of
contaminated waste
For example, use of correct bags or containers, disposing in the correct place, etc.
▪ Follow organisation procedures when selecting the right PPE
▪ Correctly place warning signs
▪ Identify any risks to clients and report and record these
▪ Identify, separate and maintain clean and contaminated zones
▪ Demonstrate correct hand washing procedure before and after the clean
up.
▪ Report and record these risks
▪ Raise safety issues as per workplace procedures
▪ Contribute to the development of safe workplace procedures to minimise
risk.
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As part of completing the checklist you must answer the question below:
1. Below, kindly write out in detail the safety directions or advice for the cleaning product you have used
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2. Kindly draw below any safety symbols and/or signs associated with the cleaning product you have used
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ASSESSMENT TASK : HAND WASHING AND SANITISING
TASK SUMMARY:
Students are required to follow World Health Organisation (WHO)
guidelines on handwashing and correct use of alcohol-based
hand rub
WHAT D
O I NEED I N ORDER T O COMPLETE T HIS ASSESSMENT?
▪ Handwashing area; taps, sinks
▪ Paper Towels
▪ Alcohol based hand rub
▪ WHO video tutorial on handwashing: https://tinyurl.com/y48t3ek2
▪ WHO video tutorial on correct use of alcohol-based hand rub: h
ttps://tinyurl.com/y4orlyfk
INSTRUCTIONS:
You are required to wash and sanitise your hands in line with World Health
Organisation (WHO) guidelines:
● At the beginning of the workshop
● At the end of the workshop
1. Ensure when washing your hands you follow the steps as described in the WHO tutorial video.
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2. When sanitising your hands using an alcohol-based handrub, ensure you follow the instructions as outlined in
the WHO tutorial video.
3. As you perform these tasks, you are to explain to your assessor what you are doing. Remember to communicate
professionally and appropriately with your assessor during this time.
Your assessor might ask you a number of verbal questions about what you are doing
Your assessor will be looking to see that you can:
▪ Read, understand and follow procedures and guidelines to properly wash
and sanitise hands
▪ Demonstrate correct hand-washing procedure
▪ Demonstrate correct procedure when using alcohol-based rub to sanitise
hands
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Assessment Task 1: Case study
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understanding and
knowledge?
Please add any feedback to the student about this task on the Assessment Cover Sheet. Keep a copy of the
completed Assessment Task Cover Sheet.
Assessment Task 1
Outcome Satisfactory ⬜ Not Satisfactory ⬜ Date:
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Assessment Task 2: Simulation – EMERGENCY PROCEDURES AND MANUAL HANDLING
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Did the student correctly use
manual handling techniques
for minimising manual
handling risk?
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Thankfully fires do not occur
often. How do you keep
your skills up to date so that
if an emergency occurs, you
know what to do?
Please add any feedback to the student about this task on the Assessment Cover Sheet. Keep a copy of the completed
Assessment Task Cover Sheet.
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Assessment Task 3: Simulation – WHS INSPECTION
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answered incorrectly,
if applicable)
Please add any feedback to the student about this task on the Assessment Cover Sheet. Keep a copy of the
completed Assessment Task Cover Sheet.
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Please note any reasonable adjustments for this task below.
Assessment
Task 3
outcome Satisfactory ⬜ Not Satisfactory ⬜ Date:
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Did the student conduct a
workplace risk assessment
and correctly record the
results
● Identifying at least 3
potential hazards
● Considering the
consequences of
each hazard
● Considering the
likelihood of each
hazard
● Calculating the risk
rating
● Identifying current
control measures
and their
effectiveness
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● Identifying further
action and risk
controls needed
● Identifying
responsibilities and
date due
Please add any feedback to the student about this task on the Assessment Cover Sheet. Keep a copy of the
completed Assessment Task Cover Sheet.
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Please note any reasonable adjustments for this task below.
Assessment Task 4
Outcome Satisfactory ⬜ Not Satisfactory⬜ Date:
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Assessment Task 5: SIMULATION: CLEANING SPILLS
The assessor must liaise with the student’s supervisor to locate an area that is safe and appropriate in which the
simulation can occur (for example, a dry area with a hard surface).
The vomit spill must be simulated by using milk and biscuit. The spill should be approximately 13cm in diameter.
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Did the student read,
understand and follow
procedures and guidelines
to safety clean up a bodily
fluid spill (vomit)?
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For example, student
should demonstrate:
correct use of PPE;
covering the area of the
spill with an absorbent
clumping agent; allowing
the agent time to absorb;
using a disposable scraper
and pan to scoop up
absorbent material and
anything unabsorbed;
placing all contaminated
items into an impervious
container or plastic bag for
disposal; discarding
contaminated materials;
mopping the area with a
detergent solution; wiping
the area with sodium
hypochlorite and allowing
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to dry; using correct hand
hygiene procedures.
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Did the student read,
understand and follow
procedures and guidelines
to safely dispose of
contaminated waste?
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Did the student follow
organisation procedures
when selecting the right
PPE?
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Did the student identify
any risks to clients and
report and record these?
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Did the student
demonstrate correct hand
washing procedure before
and after the clean up?
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Describe what you find in
the ‘clean zone’ and
‘contaminated zone’ in
your workplace.
areas include
surfaces and
drawers where clean
or sterilised
instruments are
stored and that
never come in
contact with
contaminated
instruments or
equipment.
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● Contaminated
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What are the potential
risks arising out of this
hazard? Provide three
examples.
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Aerosols might be
inappropriate to use when
cleaning. Why is this?
Sample response:
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Imagine this was a real
situation. What
documentation would you
need to complete after
you finished this clean up
Please add any feedback to the student about this task on the Assessment Cover Sheet. Keep a copy of the
completed Assessment Task Cover Sheet.
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Assessment Task 6: SIMULATION: HAND WASHING AND SANITISING
The assessor must organise hand washing and sanitising resources prior to the beginning of the workshop.
Date of
assessment :
Observation Criteria :
guidelines
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The candidate’s Not Yet Satisfactory ❑
performance was : Satisfactory
❑
Feedback to candidate
Date of
assessment :
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Dries hands and appropriately ❑ ❑ ❑
disposes of paper towels
Feedback to candidate
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