SOÅ TAY HÖÔÙNG DAÃN BAÛO DÖÔÕNG XE (CBU)

SERVICE BOOKLET(CBU)

Coâng ty TNHH lieân doanh saœn xuaát oâ toâ Ngoâi Sao

Vaên phoøng chính: An Bình, Dó An, Bình Döông. ÑT: (08) 38962181-4 * Fax: (08) 38961566
Vaên phoøng chi nhaùnh taïi Haø Noäi: Phoøng 405, Toøa nhaø V-Tower, 649 Kim Maõ, Quaän Ba Ñình, Thaønh Phoá Haø Noäi. ÑT: (04) 37665661~3 * Fax: (04) 37665664
www.vinastarmotors.com.vn
 VINA STAR AUTOMOBILE SERVICE & PARTS NETWORK
(MAÏNG LÖÔÙI DÒCH VUÏ SÖÛA CHÖÕA OÂ TOÂ VAØ CUNG CAÁP PHUÏ TUØNG THAY THEÁ CUÛA VINA STAR)
HAØ NOÄI ÑAØ NAÜNG * Coâng ty TNHH saûn xuaát & dòch vuï thöông maïi Baûo Long
* Coâng Ty TNHH oâtoâ Vinh Quang *Coâng ty coå phaàn thieát bò & phuï tuøng Ñaø Naüng Bao Long Trading Services & Manufacturing Co., Ltd
Vinh Quang Motors Co., Ltd. Danang Equiment and Spare Parts Joint Stock Co. Ñ/c: 79/4 QL 13, KP Trung, Vónh Phuù, Thuaän An, Bình Döông
Ñ/c: 805 Giaûi Phoùng, Q. Hoaøng Mai, Haø Noäi Ñ/c: 51 Phan Ñaêng Löu, Q. Haûi Chaâu, Ñaø Naüng Tel: 0650 - 378 5696
Tel: 04 - 3864 1332 Tel: 0511 - 361 2739 Fax: 0650 - 378 5697
Fax: 04 - 3864 3390 Fax: 0511 - 364 1000
TP. HOÀ CHÍ MINH
* Coâng Ty coå phaàn ñaàu tö thöông maïi An Daân DAKLAK
* Xí nghieäp coâng nghieäp vaø dòch vuï oâtoâ (ISAMCO)
An Dan Trade Investment Corporation *Coâng ty coâng nghieäp oâtoâ Daklak
Industry and Motor Service Company
Ñ/c: 583 Nguyeãn Vaên Cöø, Gia Thuïy, Long Bieân, Haø Noäi Daklak Automobile Industry Company
[Xöôûng 1]
Tel: 04 - 3650 3115 ~ 7 Ñ/c: 80 Nguyenã Chí Thanh, P.Tan
â An, Buon
â Ma Thuotä Workshop No.1
Fax: 04 - 3873 3653 Tel: 0500 - 395 6666 Ñ/c: 264 Traàn Höng Ñaïo, Q.1, TP.HCM
Fax: 0500 - 395 6079 Tel: 08 - 3920 0165
* Coâng ty TNHH oâtoâ Vieät Huøng ÑOÀNG NAI Fax: 08 - 3920 0169
Viet Hung Motors Co., Ltd. *Coâng ty TNHH oâtoâ Baéc Quang [Xöôûng 2]
Ñ/c: Km 14 + 500 Quoác loä 6, Yeân Nghóa, Haø Ñoâng, Haø Noäi Bac Quang Auto Co., Ltd. Workshop No.2
Tel: 04 - 3357 1260 ~ 3 Ñ/c: 6/6 Quoác Loä 13, P. Hieäp Bình Chaùnh, Q. Thuû Ñöùc, TP. HCM
Ñ/c: Ñöôn
ø g Soá 1, KCN Bien
â Hoa
ø I, Bien
â Hoa
ø , Ñoàng Nai
Fax: 04 - 3357 1267 Tel: 08 - 3726 9446
Tel: 061 - 383 5531 / 061 - 393 2368
Fax: 061 - 383 5516 Fax: 08 - 3726 6408
* Coâng Ty coå phaàn söûa chöõa oâtoâ Trung Thöôïng
Trung Thuong Automobile Repairing Joint Stock Co. VUÕNG TAØU * Coâng ty CP ñaàu tö & thöông maïi A.M.C
Ñ/c: Km 8 + 154 Laùng - Hoaø Laïc, Q.Hoaøi Ñöùc, Haø Noäi * Coâng ty coå phaàn Trung Haûi A.M.C Corporation
(Km 6, Ñaïi loä Thaêng Long) Trung Hai Joint Stock Company Ñ/c: 785 Kinh Döông Vöông, An Laïc, Bình Taân, TP.HCM
Tel: 04 - 3365 0919 / 04 - 3365 0207 / 04 - 2211 9231 Ñ/c: 203 Nam Kyø Khôûi Nghóa, P.3, TP. Vuõng Taøu Tel: 08 - 3752 2862 ~ 4
Fax: 04 - 3365 3230 Tel: 064 - 358 1197 Fax: 08 - 3876 0728
Fax: 064 - 353 2888
THANH HOÙA * Coâng ty TNHH chuyeân doanh oâtoâ Saøi Goøn (SADACO)
Coâng ty coå phaàn cô khí oâtoâ 19/5 BÌNH DÖÔNG Saigon Diamond Auto Co., Ltd.
Mechanical Automobile 19/5 Joint Stock Co. * Coâng ty TNHH thöông maïi Huy Phaùt Ñ/c: 900 Quoác Loä 1A, Khu phoá 1, P. Thaïnh Xuaân, Q.12, TP. HCM
Ñ/c: 280 Baø Trieäu, P.Ñoâng Thoï, Thanh Hoùa. Huy Phat Trading Co., Ltd. Tel: 08 - 3716 4647 ~ 50
Tel: 037 - 3961 515 [Xöôûng 1] Fax: 08 - 3716 4762
Fax: 037 - 3961 447 Ñ/c: 7/31B Ñaïi loä Bình Döông, Bình Hoøa,
Thuaän An, Bình Döông CAÀN THÔ
NGHEÄ AN Tel: 0650 - 376 8172 * Coâng ty TNHH MTV cô khí oâtoâ Caàn Thô (CAMECO)
* Coâng ty TNHH thöông maïi Kim Lieân Fax: 0650 - 376 8173 Can Tho Mechanical Automobile One Member Co., Ltd.
Kim Lien Trading Co. Ltd. [Xöôûng 2] Ñ/c: 274 Ñöôøng 30/4, P. Höng Lôïi, Q. Ninh Kieàu, TP. Caàn Thô
Ñ/c: 01 Nguyeãn Traõi, Tp. Vinh, Ngheä An. Ñ/c: Ñöôøng DT741, Taân Thònh, An Bình, Tel: 0710 - 376 8957
Tel: 0383 - 851 185 / 0383 - 514 674 Phuù Giaùo, Bình Döông Fax: 0710 - 376 2914
Fax: 0383 – 511 655 Tel: 0650 - 369 5695
Fax: 0650 - 369 5696

* Xin vui loøng tham khaœo website www.vinastarmotors.com.vn ñeå coù ñöôïc thoâng tin môùi nhaát veà maïng löôùi dòch vuï.
 GIÔÙI THIEÄU CHUNG
Chieác xe Mitsubishi cuûa quyù khaùch haøng do VINA STAR saûn xuaát ñöôïc cheá taïo töø
nhöõng vaät lieäu toát nhaát vôùi kyõ thuaät cheá taïo oâtoâ tieân tieán nhaát vaø vôùi caùc phöông phaùp kieåm
tra chaát löôïng hieän ñaïi nhaát.
VINA STAR hy voïng raèng quyù khaùch haøng seõ haøi loøng khi laøm chuû sôû höõu cuõng nhö
khi ñieàu khieån chieác xe naøy.
Ñeå luoân ñaûm baûo tính naêng hoaït ñoäng toát cuõng nhö tuoåi thoï cao cho chieác xe cuûa quyù
khaùch haøng, VINA STAR daønh cho quyù khaùch haøng moät cheá ñoä baûo haønh toát nhaát. Cheá ñoä
baûo haønh naøy ñöôïc giaûi thích chi tieát trong phaàn Chính saùch baûo haønh cuûa nhaø saûn xuaát
vaø phaàn Keá hoaïch baûo trì xe khaùch haøng.
Quyù khaùch haøng neân yeâu caàu ñaïi lyù baùn haøng ñieàn ñaày ñuû thoâng tin chi tieát vaøo Bieân
baûn ñaêng kyù tröôùc khi nhaän soå tay höôùng daãn baûo döôõng xe ñuùng theo chính saùch baûo haønh
cuûa VINA STAR.

V2
 CHÍNH SAÙCH BAÛO HAØNH CUÛA NHAØ SAÛN XUAÁT
1. CHÍNH SAÙCH BAÛO HAØNH XE OÂTOÂ MÔÙI CUÛA COÂNG TY TNHH
LIEÂN DOANH SAÛN XUAÁT OÂTOÂ NGOÂI SAO (SAU ÑAÂY ÑÖÔÏC GOÏI
LAØ CHÍNH SAÙCH BAÛO HAØNH)
Theo caùc ñieàu khoaûn, ñieàu kieän döôùi ñaây coâng ty TNHH lieân
doanh saûn xuaát oâtoâ ngoâi sao (sau ñaây ñöôïc goïi laø Vina Star)
seõ baûo haønh baát kyø CHI TIEÁT NAØO THUOÄC LOAÏI CHI TIEÁT
ÑÖÔÏC BAÛO HAØNH CHUNG, thuoäc HEÄ THOÁNG TRUYEÀN
ÑOÄNG, CAÙC CHI TIEÁT ÑIEÄN TÖÛ vaØ CAÙC CHI TIEÁT ÑAËC BIEÄT
maø taát caû caùc quy ñònh döôùi ñaây cuûa xe oâtoâ môùi do Vina Star
saûn xuaát hoaëc cung caáp (sau ñaây goïi laø “xe oâtoâ Vina Star
môùi”) seõ khoâng bò hö hoûng do vaät lieäu cuõng nhö do cheá taïo
trong ñieàu kieän vaän haønh vaø baœo döôõng bình thöôøng neáu bò
hö hoûng trong thôøi haïn baûo haønh aùp duïng chi tieát ñoù thì seõ
ñöôïc söõa chöõa hoaëc thay theá mieãn phí taïi caùc cô sôû do Vina
Star chæ ñònh laøm ñaïi lyù uûy quyeàn cho xe oâtoâ ñöôïc Vina Star
saûn xuaát hoaëc cung caáp.
2. CAÙC CHI TIEÁT ÑÖÔÏC BAÛO HAØNH
(1) CHI TIEÁT ÑÖÔÏC BAÛO HAØNH CHUNG
CHI TIEÁT ÑÖÔÏC BAÛO HAØNH CHUNG laø taát caû caùc chi tieát cuûa
xe oâtoâ Vina Star môùi maø khoâng thuoäc HEÄ THOÁNG TRUYEÀN
ÑOÄNG, CAÙC CHI TIEÁT ÑIEÄN TÖÛ, CAÙC CHI TIEÁT ÑAËC BIEÄT,
CAÙC CHI TIEÁT TRUNG GIAN ÑAËC BIEÄT (ñöôïc quy ñònh döôùi
ñaây), CAÙC CHI TIEÁT MAU HOÛNG, CAÙC CHAÁT BOÄI TRÔN
(ñöôïc quy ñònh döôùi ñaây) vaø caùc chi tieát ñöôïc neâu trong “CAÙC
ÑIEÀU KIEÄN HOAËC HOÛNG HOÙC KHOÂNG ÑÖÔÏC BAÛO HAØNH”
döôùi ñaây seõ ñöôïc baûo haønh trong 36 thaùng hoaëc 100.000 km
V3
ñaàu tieân, tuøy theo ñieàu kieän naøo ñeán tröôùc, keå töø khi chieác xe
oâtoâ Vina Star môùi naøy ñöôïc giao tôùi chính ngöôøi mua ñaàu tieân
ghi trong “bieân baûn ñaêng kyù” (sau ñaây goïi laø ngaøy baét ñaàu
baûo haønh).
(2) CHI TIEÁT THUOÄC HEÄ THOÁNG TRUYEÀN ÑOÄNG
CHI TIEÁT THUOÄC HEÄ THOÁNG TRUYEÀN ÑOÄNG ñöôïc lieät keâ döôùi
ñaây seõ ñöôïc baûo haønh trong 36 thaùng hoaëc 100.000 km ñaàu
tieân, tuøy theo ñieàu kieän naøo ñeán tröôùc, keå töø ngaøy baûo haønh.
1/. Ñoäng cô
- Thaân maùy vaø caùc chi tieát beân trong
- Caùc chi tieát vaø gioaêng thuoäc quy laùt
- Naép xupap
- Xích/curoa & baùnh raêng truyeàn ñoäng truïc caân baèng
- Truïc caân baèng
- Caùc-te daàu
- Bôm daàu boâi trôn
- Coå goùp khí naïp
- Bôm nöôùc
- Xích/curoa cam vaø caùc chi tieát lieân quan
- Baùnh ñaø
2/. Hoäp soá
- Voû hoäp soá vaø caùc chi tieát beân trong
- Boä bieán ñoåi moâmen thuûy löïc vaø taám noái truyeàn löïc (keå caû
vaønh raêng baùnh ñaø)
- Voû boä chuyeån caàu vaø caùc chi tieát beân trong
3/. Ñoái vôùi xe caàu tröôùc laø chuû ñoäng chính (moät caàu vaø hai caàu)
- Caùc baùn truïc vaø goái ñôõ (tröø oáng boïc cao su)
- Caùc khôùp noái ñoàng toác
- Voû boä truyeàn löïc chính vaø caùc chi tieát beân trong
- Truïc caùc ñaêng
- Khôùp chöõ thaäp
- Chaïc khôùp chöõ thaäp baét vôùi maët bích
- OÅ bi trung taâm
- Voû caàu vaø caùc chi tieát beân trong
- Moayô baùnh xe
4/. Ñoái vôùi xe caàu sau laø chuû ñoäng chính (moät caàu vaø hai caàu)
- Truïc caùc ñaêng tröôùc hoaëc sau
- Khôùp chöõ thaäp
- Chaïc khôùp chöõ thaäp baét vôùi maët bích
- Voû caàu vaø caùc chi tieát beân trong
- Caùc baùn truïc vaø caùc goái ñôõ (tröø oáng boïc cao su)
- Moayô baùnh xe
(3) CHI TIEÁT ÑIEÄN TÖÛ
CAÙC CHI TIEÁT ÑIEÄN TÖÛ ñöôïc lieät keâ döôùi daây seõ ñöôïc baûo
haønh trong 36 thaùng hoaëc 100.000 km ñaàu tieân, tuøy theo
ñieàu kieän naøo ñeán tröôùc, keå töø Ngaøy Baét Ñaàu Baûo Haønh.
- Computer cuûa hoäp soá töï ñoäng ñöôïc ñieàu khieån baèng ñieän töû
- Computer cuûa heä thoáng phanh choáng tröôït
- Computer cuûa heä thoáng xoâng
- Boä ñieàu aùp IC
- Boä ñaùnh löûa ESC
- Module chaån ñoaùn tuùi khí an toaøn
- Computer ñieàu khieån ñoäng cô
(4) CAÙC CHI TIEÁT ÑAËC BIEÄT
CAÙC CHI TIEÁT ÑAËC BIEÄT ñöôïc lieät keâ döôùi ñaây ñöôïc baûo
haønh trong 36 thaùng hoaëc 100.000 km ñaàu tieân, tuøy theo
ñieàu kieän naøo ñeán tröôùc, keå töø ngaøy baûo haønh.
- Ñeøn pha haloâgen, ñeøn pha kín vaø boùng ñeøn cao aùp HID
- Radio, caùtxeùt, thieát bò voâ tuyeán vaø maùy ñieàu hoøa ñöôïc laép
ñaët taïi nhaø maùy Vina Star
- OÁng boïc
- Ñóa phanh vaø troáng phanh
- Ñoái vôùi aéc quy laép nguyeân baûn treân xe seõ ñöôïc baûo haønh
trong 12 thaùng hoaëc 20.000 km ñaàu tieân, tuøy theo ñieàu kieän
naøo ñeán tröôùc, keå töø Ngaøy Baét Ñaàu Baûo Haønh.
3. CAÙC CHI TIEÁT KHOÂNG BAÛO HAØNH
(1) CAÙC CHI TIEÁT TRUNG GIAN ÑAËC BIEÄT
- CAÙC CHI TIEÁT TRUNG GIAN ÑAËC BIEÄT laø caùc chi tieát ñöôïc
lieät keâ döôùi ñaây seõ khoâng thuoäc chính saùch baûo haønh cuûa
Vina Star maø do nhaø saûn xuaát lieân quan ñeán caùc chi tieát ñoù
baûo haønh.
- Loáp xe, xaêm xe
- Maùy ñieàu hoøa, rañioâ, caùtxeùt vaø caùc chi tieát khaùc maø khoâng
phaûi caùc chi tieát ñoù do chính Vina Star laép ñaët.
(2) CAÙC CHI TIEÁT MAU HOÛNG VAØ CAÙC CHAÁT BOÂI TRÔN
CAÙC CHI TIEÁT MAU HOÛNG VAØ CAÙC CHAÁT BOÂI TRÔN ñöôïc
lieät keâ döôùi ñaây seõ khoâng thuoäc chính saùch baûo haønh naøy.
1. CHI TIEÁT MAU HOÛNG
- Loõi loïc gioù - Loõi loïc daàu boâi trôn
- Loõi loïc nhieân lieäu - Curoa truyeàn ñoäng

V4
- Bugi - Maët naï saùt li hôïp, maù phanh - Söï xuoáng caáp hay hö hoûng bình thöôøng cuûa nhöõng chi tieát
- Choåi gaït nöôùc - Caùc gioaêng (tröø gioaêng quiilat) vaø keo traùng maï, beà maët sôn, chi tieát cao su, vaät lieäu phuû boïc vaø
- OÁng loùt - Caàu chì nhöõng chi tieát trang trí meàm do thôøi gian söû duïng haøng ngaøy
- Boùng ñeøn (tröø boùng ñeøn pha haloâgen, ñeøn pha kín vaø boùng vaø do aûnh höôûng cuûa thôøi tieát.
ñeøn cao aùp HID) - Nhöõng bieåu hieän hôi sai quy caùch maø khoâng aûnh höôûng tôùi
- Choåi than caùc loaïi moâtô vaø caùc chi tieát mau hoûng khaùc chaát löôïng, khaû naêng vaän haønh cuõng nhö chöùc naêng cuûa xe
2. CAÙC CHAÁT BOÂI TRÔN VAØ CAÙC LOAÏI KHAÙC nhö laø hôi oàn hoaëc hôi rung hoaëc chæ xaûy ra trong nhöõng quaù
- Daàu boâi trôn ñoäng cô - Daàu hoäp soá thöôøng trình hoaït ñoäng baát thöôøng.
- Daàu hoäp soá töï ñoäng - Daàu phanh vaø daàu li hôïp - Hö hoûng do khoâng thöïc hieän ñaày ñuû hoaëc khoâng ñuùng cheá
- Daàu heä thoáng laùi - Daàu boä trôï löïc laùi ñoä baûo döôõng nhö khoâng tuaân thuû vieäc kieåm tra vaø baûo döôõng
- Daàu boä chuyeån caàu - Ñieän dòch aéc quy ñònh kyø hoaëc kieåm tra vaø baûo döôõng haøng ngaøy ñöôïc quy
- Môõ boâi trôn - Nöôùc laøm maùt ñònh trong cuoán “Soå tay höôùng daãn cho chuû xe” hoaëc “:Soå
- Daàu caàu - Ga laïnh tay höôùng daãn baûo döôõng” göûi keøm treân xe.
- Nöôùc röûa kính - Nhieân lieäu - Hö hoûng do söû duïng phuï tuøng khoâng ñöôïc Vina Star chaáp
thuaän hoaëc do baát kyø moät ngöôøi naøo hoaëc moät cô sôû naøo söõa
(3) CAÙC CHI TIEÁT KHAÙC KHOÂNG ÑÖÔÏC BAÛO HAØNH
chöõa hoaëc thay theá maø khoâng phaûi laø Vina Star hoaëc caùc ñaïi
CAÙC CHI TIEÁT KHAÙC KHOÂNG ÑÖÔÏC BAÛO HAØNH ñöôïc lieät keâ
lyù dòch vuï uûy quyeàn cuûa Vina Star.
döôùi ñaây seõ khoâng thuoäc chính saùch baûo haønh naøy.
- Hö hoûng do tai naïn giao thoâng, vaän haønh sai hoaëc khoâng
- Voøng laøm kính - Ron cao su troøn
tuaân thuû theo nhöõng qui ñònh vaän haønh trong cuoán “Soå tay
- Naép tra daàu boâi trôn - Chuïp cao su
höôùng daãn cho chuû xe”, söû duïng sai xe oâtoâ Vina Star môùi, söû
- Gioaêng (tröø gioaêng quiilat) - Buloâng vaø ñai oác
duïng xe oâtoâ Vina Star môùi trong caùc ñieàu kieän baát bình
- Naép chuïp - OÁng daãn meàm
thöôøng nhö ñua xe vaø do söûa ñoåi xe hoaëc baát kyø chi tieát/ boä
- Caùc tem ghi löu yù
phaän naøo cuûa xe maø khoâng ñöôïc Vina Star ñoàng yù, chaáp
4. CAÙC ÑIEÀU KIEÄN VAØ HÖ HOÛNG KHOÂNG ÑÖÔÏC BAÛO HAØNH thuaän.
Chính saùch baûo haønh naøy khoâng aùp duïng cho:
- Caùc maøi/ hao moøn vaø raùch hoûng bình thöôøng cuûa baát kyø chi
tieát naøo, thuoäc loaïi söõa chöõa baûo döôõng bình thöôøng vaø caùc
chi tieát lieân quan (quy ñònh trong phaàn keá hoaïch baûo trì xe
cuûa baïn trong cuoán saùch naøy)
V5
- Nhöõng thieät haïi ñi keøm nhö: Khoâng söû duïng ñöôïc xe, thôøi
gian chôø ñôïi, chi phí cho nhieân lieäu, ñieän thoaïi, ñi laïi, göûi
xe, thuû tuïc, thaát thu vaän chuyeån hoaëc caùc phí toån lieân quan
tôùi cuûa caûi caù nhaân, tôùi hoaït ñoäng kinh doanh hoaëc hao toån
veà thu nhaäp
- Baát kyø xe oâtoâ Vina Star môùi maø chæ soá ñoàng hoà coângtômet
ñaõ thay ñoåi, khoâng xaùc ñònh ñöôïc chæ soá quaûng ñöôøng xe
ñaõ chaïy.

CHÍNH SAÙCH BAÛO HAØNH NAØY LAØ DUY NHAÁT CUÛA VINA STAR
DAØNH CHO XE OÂTOÂ VINA STAR MÔÙI

COÂNG TY TNHH LIEÂN DOANH SAÛN XUAÁT OÂTOÂ NGOÂI SAO

V6
 KEÁ HOAÏCH BAÛO TRÌ XE KHAÙCH HAØNG
Kieåm tra tröôùc khi giao xe
Ñeå giuùp cho quyù khaùch haøng coù ñöôïc caûm giaùc thoaûi maùi
vaø haøi loøng vôùi chieác xe MITSUBISHI môùi naøy, ñaïi lyù uûy
quyeàn cuûa Vina Star ñaõ kieåm tra xe theo noäi dung vaø lòch
trình qui ñònh cuûa Vina Star.
Kieåm tra baûo döôõng mieãn phí
Vina Star daønh cho quyù khaùch haøng moät dòch vuï kieåm tra
baûo döôõng mieãn phí taïi 1.000km, 5.000km. Coâng taùc kieåm
tra vaø coâng vieäc boâi trôn seõ ñöôïc thöïc hieän khoâng tính tieàn
vôùi khaùch haøng taïi baát cöù ñaïi lyù uûy quyeàn naøo cuûa Vina Star.
Khaùch haøng chæ phaûi traû tieàn cho caùc chaát boâi trôn, vaät tö ñaõ
söû duïng.
Kieåm tra vaø baûo döôõng ñònh kyø
Coâng taùc kieåm tra, baûo döôõng thích hôïp laø raát caàn thieát ñeå
söû duïng an toaøn vaø giaûm möùc chi phí söû duïng toaøn boä cho
xe. Lòch baûo döôõng ñònh kyø neâu trong cuoán saùch naøy laø yeâu
caàu toái thieåu caàn phaûi aùp duïng cho xe cuûa quyù khaùch haøng
taïi caùc ñaïi lyù uûy quyeàn cuûa Vina Star
Phaàn coâng vieäc khaùch haøng töï thöïc hieän
Quyù khaùch haøng töï thöïc hieän ñöôïc caøng nhieàu phaàn vieäc
kieåm tra, baûo döôõng caøng toát. Tröôùc khi söû duïng haøng ngaøy
hoaëc tröôùc moät chuyeán ñi daøi, quyù khaùch caàn phaûi thöïc hieän
coâng taùc kieåm tra vaø baûo döôõng. Moät soá phaàn vieäc kieåm tra
vaø baûo döôõng baét buoäc phaûi thöïc hieän theo quaõng ñöôøng maø
xe ñöôïc söû duïng. Phaàn naøy quyù khaùch caàn tham khaûo ôû cuoán
Soå tay höôùng daãn söû duïng xe.
V7
Söû duïng xe ôû nöôùc ngoaøi
Moät ñieàu quan troïng nöõa maø chuùng toâi caàn thoâng baùo vôùi
quyù khaùch haøng laø xe ñöôïc thieát keá phuø hôïp hôn vôùi ñieàu kieän
thöïc teá cuûa moãi nöôùc.
Khi caàn quyù khaùch coù theå lieân laïc ñöôïc vôùi caùc ñaïi lyù uûy
quyeàn cuûa Vina Star ñeå bieát ñöôïc thoâng tin caàn thieát.
Caùc ñieàu kieän vaø luaät leä coù teåh thay ñoåi ôû caùc nöôùc coù theå laø:
- Nhieân lieäu vaø caùc chaát boâi trôn ôû nöôùc ñoù coù theå khoâng phuø
hôïp vôùi xe cuûa quyù khaùch. Quyù khaùch söû duïng khoâng ñuùng
nhieân lieäu vaø caùc chaát boâi trôn seõ gaây hö hoûng tôùi xe.
- Trong moät vaøi tröôøng hôïp, coù theå coù theå coù söï söûa ñoåi xe
cuûa quyù khaùch ñeå phuø hôïp vôùi luaät giao thoâng cuûa nöôùc ñoù.
- Caùc dòch vuï cho xe cuûa quyù khaùch haøng coù theå khoâng ñöôïc
ñaày ñuû do taïi nöôùc ñoù khoâng nhaäp chuûng loaïi xe nhö cuûa
quyù khaùch haøng vì vaäy ñoái vôùi moät vaøi phuï tuøng, quyù khaùch
haøng khoâng tìm ñöôïc ñeå thay theá.
Nhöõng ñieàu treân ñaây coù theå gaây phieàn phöùc cho khaùch haøng
vì vaäy tröôùc khi ñöa xe ñi söû duïng ôû nöôùc ngoaøi quyù khaùch
haøng neân lieân laïc vôùi ñaïi lyù cuûa Vina Star ñeå ñöôïc giuùp ñôõ.
Kieåm tra treân ñöôøng
Vieäc kieåm tra xe treân ñöôøng laø moät phaàn vieäc trong coâng
taùc kieåm tra vaø baûo döôõng ñònh kyø. Vieäc kieåm tra naøy seõ ñöôïc
thöïc hieän sau khi toaøn boä coâng vieäc kieåm tra vaø baûo döôõng
theo quy ñònh ñaõ ñöôïc hoaøn taát.
Khi kieåm tra treân ñöôøng, löu yù kieåm tra caùc muïc sau:
• Haønh trình töï do cuûa tay laùi
• Hoaït ñoäng cuûa phanh chaân vaø phanh tay
• Hoaït ñoäng cuûa ñoäng cô
• Hoaït ñoäng cuûa caùc ñoàng hoà hieån thò, thieát bò chieáu saùng,
söôûi, xin ñöôøng, thoâng khí, ñieàu hoøa…

V8
LÒCH KIEÅM TRA VAØ BAÛO DÖÔÕNG ÑÒNH KYØ

Khi xe cuûa quyù khaùch ñöôïc caùc ñaïi lyù dòch vuï cuûa Vina Star kieåm tra
vaø baûo döôõng ñònh kyø, caùc kyù hieäu sau ñöôïc duøng ñeå thoâng baùo coâng
vieäc caàn laøm.
I : Kieåm tra
R : Thay theá
L : Boâi trôn
FWD : Xe daãn ñoäng caàu tröôùc
RWD : Xe daãn ñoäng caàu sau
4WD : Xe daãn ñoäng 2 caàu
MPI : Xe trang bò ñoäng cô phun nhieân lieäu ña ñieåm.

V12
V13
V14
V15
LÒCH KIEÅM TRA BAÛO DÖÔÕNG ÑÒNH KYØ

Khi daàu ñoäng cô vaø loïc daàu ñoäng cô ñöôïc thay taïi caùc ñaïi lyù dòch vuï cuûa Vina Star theo chu kyø thôøi gian
khoâng ñuùng theo lòch ghi trong "Lòch kieåm tra baûo döôõng ñònh kyø" thì cô sôû dòch vuï seõ ghi vaøo "Baûn löu dòch vuï"

Ngaøy Ngaøy Ngaøy Ngaøy Ngaøy

km km km km km

1.000 km 5.000 km 10.000 km 15.000 km 20.000 km

hoaëc 1 thaùng hoaëc 3 thaùng hoaëc 6 thaùng hoaëc 9 thaùng hoaëc 12 thaùng

Ngaøy Ngaøy Ngaøy Ngaøy Ngaøy

km km km km km

25.000 km 30.000 km 35.000 km 40.000 km 45.000 km

hoaëc 15 thaùng hoaëc 18 thaùng hoaëc 21 thaùng hoaëc 24 thaùng hoaëc 27 thaùng

Ngaøy Ngaøy Ngaøy Ngaøy Ngaøy

km km km km km

50.000 km 55.000 km 60.000 km 65.000 km 70.000 km

hoaëc 30 thaùng hoaëc 33 thaùng hoaëc 36 thaùng hoaëc 39 thaùng hoaëc 42 thaùng

V16
Ngaøy Ngaøy Ngaøy Ngaøy Ngaøy

km km km km km

75.000km 80.000km 85.000km 90.000km 95.000km

hoaëc 45 thaùng hoaëc 48 thaùng hoaëc 51 thaùng hoaëc 54 thaùng hoaëc 57 thaùng

Ngaøy Ngaøy Ngaøy Ngaøy Ngaøy

km km km km km

100.000km 105.000km 110.000km 115.000km 120.000km

hoaëc 60 thaùng hoaëc 63 thaùng hoaëc 66 thaùng hoaëc 69 thaùng hoaëc 72 thaùng

Ngaøy Ngaøy Ngaøy Ngaøy Ngaøy

km km km km km

125.000km 130.000km 135.000km 140.000km 145.000km

hoaëc 75 thaùng hoaëc 78 thaùng hoaëc 81 thaùng hoaëc 84 thaùng hoaëc 87 thaùng

V17
Ngaøy Ngaøy Ngaøy Ngaøy Ngaøy

km km km km km

150.000km 155.000km 160.000km 165.000km 170.000km

hoaëc 90 thaùng hoaëc 93 thaùng hoaëc 96 thaùng hoaëc 99 thaùng hoaëc 102 thaùng

Ngaøy Ngaøy Ngaøy Ngaøy Ngaøy

km km km km km

175.000km 180.000km 185.000km 190.000km 195.000km

hoaëc 105 thaùng hoaëc 108 thaùng hoaëc 111 thaùng hoaëc 114 thaùng hoaëc 117 thaùng

Ngaøy Ngaøy Ngaøy Ngaøy Ngaøy

km km km km km

200.000km 205.000km 210.000km 215.000km 220.000km

hoaëc 120 thaùng hoaëc 123 thaùng hoaëc 126 thaùng hoaëc 129 thaùng hoaëc 132 thaùng

V18
Baûn löu dòch vuï
Ngaøy Chæ soá caây soá (km) Moâ taû coâng vieäc thöïc hieän Ñaïi lyù thöïc hieän dòch vuï

V19
Ngaøy Chæ soá caây soá (km) Moâ taû coâng vieäc thöïc hieän Ñaïi lyù thöïc hieän dòch vuï

V20
 HAÕY SÖÛ DUÏNG
PHUÏ TUØNG CHÍNH HAÕNG
Mitsubishi ñaõ traûi qua moät thôøi kyø phaùt trieån laâu daøi ñeå mang ñeán cho quyù khaùch moät chieác xe
sang troïng vôùi chaát löôïng vaø ñoä tin caäy cao nhaát. Ñöøng laøm giaûm chaát löôïng vaø ñoä tin caäy cuûa
xe baèng phuï tuøng thay theá khoâng ñuùng. Luoân duøng phuï tuøng chính hieäu cuûa Mitsubishi
(Mitsubishi Genuine Parts) ñöôïc thieát keá vaø saûn xuaát nhaèm ñaûm baûo duy trì chieác xe cuûa quyù
khaùch luoân hoaït ñoäng ôû möùc cao nhaát. Phuï tuøng chính hieäu cuûa Mitsubishi ñöôïc nhaän daïng baèng
daáu hieäu minh hoïa döôùi ñaây vaø quyù khaùch coù theå ñöôïc cung caáp ôû baát kyø ñaïi lyù dòch vuï uûy quyeàn
cuûa Vina Star.

Daàu boâi trôn

Söû duïng daàu boâi trôn coù caùc tieâu chuaån kyõ thuaät quy ñònh döôùi ñaây:
1. Daàu ñoäng cô: API SG hoaëc cao hôn; SAE 20W – 50 hoaëc 20W – 40
2. Daàu hoäp soá thöôøng/ boä chuyeån caàu: API GL4; SAE 75W -90 hoaëc 75W – 85W
3. Daàu hoäp soá töï ñoäng: DIA QUEEN ATF III
4. Daàu caàu: API GL5; SAE 90 hoaëc 80W

V21
 GENERAL INFORMATION
Your MITSUBISHI vehicle which is produced by VINA STAR is manufactured from the
finest materials with the latest automobile engineering techniques and the most advanced
methods of quality control.
VINA STAR hope you will enjoy owning and operating your vehicle for years to come.
To ensure continued performance and prolonged life of your vehicle, VINA STAR offer
you a generous warranty details of which are explained in the Manufacturer's Limited
Warranty and Your Car Care Plan.
The Memorandum of Registration should be filled in by your selling dealer to receive
service in accordance with VINA STAR's warranty.

E1
 MANUFACTURER'S LIMITED WARRANTY
1. NEW VEHICLE LIMITED WARRANTY OF VINA STAR MOTORS
CORPORATION (hereinafter called "WARRANTY")
Subject to the following tems and conditions, VINA STAR
MOTORS CORPORATION (hereinafter called Vina Star”)
warrants that any item of BASIC WARRANTY ITEMS POW-
ERTRAIN COMPONENTS ELECTRONIC COMPONENTS and
SPECIFIC ITEMS, as each such term is defined below, of the
newvehicle manufactured by or for Vina Star (hereinafter
called “New Vina Star vehicle”) will be free from any de
fects in material and workmanship under normal use and
maintenance. Any part warranted which proves defective
within the warranty period
Applicable to such part will be repaired or replaced free of
charce by any dealer appointed by Vina Star as authoirzed
dealer , for, vehicle manufactured by or for Vina Star.
2. COVERED ITEMS
(1) BASIC WARRANTY ITEMS
BASIC WARRANTY ITEMS, wich are every part of the new
Vina Star vehicle other POWER TRAIN COMPONENTS,
ELECTRONIC COMPONENTS, SPECIFIC ITEMS, SPECCIAL
TRANSACTED ITEMS (as defined below), EXPENDABLES
and LUBRICANTS (as defined below) and those items isted
in “NOT COVERRED DAMAGE OR CONDITION” section
beloww are warranted for the first 36 months or 100,000
kilometers, wichever occurs first, from when this new Vina
E2
Star vehicle is first delvered to orginal purchaser (you) as set
forth on the memorandum of registration (hereinafter called
the “Warranty Start Date”.)
(2) POWER TRAIN COMPONENNTS
POWER TRAIN COMPONENNTS, wich are those parts listed
below, are warranted for the first 36 months or 100,000
kilometers, whichever occurs first, fom the Warranty Start Date
1/. Engine
- Cylinder block and intermal parts
- Cylinder head assemblies and gaskets
- Valve cover
- Silent shafts chains/ belt & sprockeet
- Silent shafts
- Oil pan
- Oil pump
- Intake manif old
- Water pump
- Timing belts and timing chain and related parts
- Flywheel
2/. Transmission
- Transmission case and all intermal parts
- Torque converter and driver plate (including ring gear)
- Trasfer case and all intermal parts
3/. For front wheel driver – based vehice (2 wheel drive and - ESC lgniter
4 wheel drive) - Air – bag diagnosis module
- Axle shafts and supports (excluding rubber boot) - Engine control computer
- Constant velocity joints (4) SPECIFIC ITEMS
- Final drive housing and all internal parts SPECIFIC ITEMS which are those parts listed below are
- Axle housing and all intermal parts warranted for the first 36 months or 100,000 kilometers,
- Propeller shaft assembly whichever occurs first, fom the Warranty Start Date.
- Universal - Sealed-beam headlamp, halogen lamp and discharge lamps
- Flange yoke - Radio, cassette stereo, wireless apparatus and air condi-
- Center bearing tioner equipped at Vina Star’s factory
- Wheel hub - The orriginal equipped battery warranted for the first 12
4/. For rear wheel drive – based vehicle (2 wheel drive and months or 20,000 kilometers, whichever occurs first, from
4 wheel drive) the Warranty Start Date.
- Propeller shaft assembly (front or rear) - Boot
- Universal joints - Brake disc rotor and drum
- Flange yoke 3. NOT - COVERED ITEMS
- Axle housing and intermal parts (1) SPECIAL TRANSACTED ITEMS
- Axle shafts and supports (excluding rubber boot) - SPECIAL TRANSACTED ITEMS, which are those part
- Wheel hub listed below, are not covered under this warranty by Vina
(3) ELECTRONIC COMPONENTS Star but by the manufacturer concerned of each such part.
ELECTRONIC COMPONENTS, which are those parts listed - Tyre, tube
below, are warranted for the first 36 months or 100,000 - Air conditioner, Radio, cassette stereo and others, other
kilometers, whichever occurs first, from the Warranty Start than those originally installed on this new Vina Star vehicle
Date.
(2) EXPENDABLES AND LUBRICANTS
- Electronic control automatic transmission computer
- Anti – skid brake computer EXPENDABLES AND LUBRICANTS, which are those parts
- Glow system computer listed below, are not covered under this WARRANTY.
- IC voltage regulator
1. EXPENDABLES - Rubber other than Cylinder Head Gaskets
- Air cleaner elements - Bushing 4. NOT - COVERED DAMAGE OR CONDITION
- Oil filte elements - Fuse
This warrantuy does not cover:
- Fuel filter elements - Drive belt
- Fair wear and tear of many part, nomal maintenance
- Spark plug - Wiper blade
service items and the parts and material used in connec-
- Clutch facing, brake pad and brake lining
tion with such service (as describeb and specified in Your
- Various types of gaskets (except cylinder head gaskets) and
Car Care Plan in this Service Booklet).
packing.
- Lamp bulb (other than sealed-beam/Halogen lamps and - Nomal deterioration or damage to plated parts paint coat,
discharge lamps). rubber parts, upholstery and soft trim caused by daily wear
- Brushes of various types of motor ang other expendable parts expo-sure.
- Minor irregularities not affecing quality, performance or
2. LUBRICANTS AND OTHERS
function of vehicle or parts thereof (e.q slight noise or
- Engine oil - Manual transmission gear oil vibration) or which appear only abnormal operations
- Brake and clutch fluid - Automatic transmission fluid - Damage caused by insufficient or improper maintenance
- Grease - Coolan (e.q negligenence of the daily and perodic inspection
- Differentinal gear oil - Steering gear oil services and maintenance as described in this Service
- Power steering fluid - Transter gear oil Booklet and Owner’s Handbook included in the New Vina
- Battery electrolyte - Refrigerant Star vehicle).
- Window washer fluid - Fuel
- Damage caused by using a parts not approved by Vina star
(3) OTHER ITEMS NOT COVERED and being repaired replaced by any person or any entity
OTHER ITEMS NOT COVERED, wich are those parts listed other than Vina Star or Vina Star authorized service
below, are not covered under this WARRANTY. dealers.
- Packing - O-Ring - Damage caused by Traffic accidents, abuse or negligence
- Oil filler cap - Bolts and nuts of the proper handing as set forth in the Owner’s Hand-
- Caution plate - Pipes book, misuse of the new Vina Star vehicle, use of the new
- Grommet - Oil seal Vina Star vehicle under unusual conditions such as in races
- Drain plug - Hoses or rallies, and modifications of or to the new Vina Star
- Cover vehicle or many parts not recommended by Vina Star.

E4
- Damage caused by extermal influences such as chemical
pollution, acid rain, traffic accident, hail, sand, stones, fire
or disasters whether due to human fault, negligence or act
of God.
- Damage in cargo body or cargo cabin by loading.
- Incidental or consequential damages such as loss of use of
the new Vina star vehicle, loss of time, expenses for fuel,
telephone, travel, lodging, legal fees, transportation loss or
damage to personal property or commercial loss or loss of
revenues.
- Any new Vina star vehicle for which the odometer reading
has been altered so the mileage cannot be detemined.

THIS WARRANTY IS THE ONLY WARRANTY PROVIDED

BY VINA STAR IN CONNECTION WITH
THE NEW VINA STAR VEHICLE

VINA STAR MOTORS CORPORATION

E4
 YOUR CAR CARE PLAN
Pre-delivery in spection service
To help you get maximum enjoyment and satisfaction from
your new Vina Star vehicle, the vehicle has been inspected
and prepared by an authorized Vina Star dealers according to
Vina Star’s recommended inspection schedule
Free service
Vina Star offer you free service at 1.000 km, 5.000 km for
your new vehicle. The inspection and lubrications will be
performed free of charge at any authorized Vina Star dealers.
Only lubricants and materrials used then will be charged.
Periodic inspection and Maintenance service
Proper maintenance and care of the vehicle are indispensable
for safe driving and lower overrall running cost. The periodic
inspection services designated in this book are the minimum
requirements which should be perfomed on your initiative by
authorized Vina Star dealers
Do it yourself
You can carry out many inspection and maintenance items on
your vehicle yourself, prior to long- distance travel or, prefer-
ably, before you use your vehicle everyday.Certain mainte-
nance items must also be carried out periodically in accor-
dance with distance travelled. For these items, see your
Owner's Handbook.
E6
Driving in foreign countries
It is important to point out to our valued customers that differ-
ent countries throughout the world have vehicles designed to
be more suited to those conditions which exist in a paticular
country.
If you are concerned in anyway, please contast the Vina Star
authorized dealers for information of the country you will drive
before your departure.
The locan conditions or regulations may change for a particu-
lar country in the fllowing way:
• Local fuels and lubricants may not be suitable for use in
your vehicles. Damage may occur to the mechanism if the
wrong fuels or lubricants are used.
• Modiffication of your vehicle may be required in some
cases, due to local regulations or different driving condi-
tions.
• The correct customer care sevice for your particular
vehicle may not be available due to the fact that the
importer may not distribute all of our model range.
Certain parts of your vehicle may therefore, not be
available.
All of the above could the inconveniences to you please check
them together with the Vina Star authotries dealers before
your departyre to foreign countries.
Road test
The road test is included in the periodic inspection. This test
is to be conducted affter completion off all work concemed
with items indicated as service items for each periodic
inspection.
Check the following items while driving the vehicle.
• Check free play of steering wheel.
• Check efficiency of service brake and parking brake
system
• Check driveabbility of engine.
• Check condition of instruments, gauges, indicators,
exterior lamps, heater and ventilators.

E7
PERIODIC INSPECTION AND MAINTENANCE SCHEDULE

When your vehicle is given a periodic inspection by an authorized Vina

Star dealer, the following symbols are used in order to assure perfect
and uniform service operations.
I : Inspection
R : Replace or change
L : Lubrication
FWD : Front – wheel – drive vehicles
RWD : Read - wheel – drive vehicles
4WD : 4 - wheel – drive vehicles
MPI : Multi point injection.

E8
E9
E10
E11
PERIODIC INSPECTION SERVICE RECORD
When the engine oil and the oil filter of your vehicle are replaced by an authorized Vina Star
dealer at intervals other than those shown in these "Periodic Inspection Service Record" sheets,
the dealer will record the operations on the "Operation Record" sheets.

Date Date Date Date Date

km km km km km

1,000 km or 1 month 5,000 km or 3 months 10,000 km or 6 months 15,000 km or 9 months 20,000 km or 12 months

Date Date Date Date Date

km km km km km

25,000 km or 15 months 30,000 km or 18 months 35,000 km or 21 months 40,000 km or 24 months 45,000 km or 27 months

Date Date Date Date Date

km km km km km

50,000 km or 30 months 55,000 km or 33 months 60,000 km or 36 months 65,000 km or 39 months 70,000 km or 42 months

E12
Date Date Date Date Date

km km km km km

75,000 km or 45 months 80,000 km or 48 months 85,000 km or 51 months 90,000 km or 54 months 95,000 km or 57 months

Date Date Date Date Date

km km km km km

100,000 km or 60 months 105,000 km or 63 months 110,000 km or 66 months 115,000 km or 69 months 120,000 km or 72 months

Date Date Date Date Date

km km km km km

125,000 km or 75 months 130,000 km or 78 months 135,000 km or 81 months 140,000 km or 84 months 145,000 km or 87 months

E13
Date Date Date Date Date

km km km km km

150,000 km or 90 months 155,000 km or 93 months 160,000 km or 96 months 165,000 km or 99 months 170,000 km or 102 months

Date Date Date Date Date

km km km km km

175,000 km or 105 months 180,000 km or 108 months 185,000 km or 111 months 190,000 km or 114 months 195,000 km or 117 months

Date Date Date Date Date

km km km km km

200,000 km or 120 months 205,000 km or 123 months 210,000 km or 126 months 215,000 km or 129 months 220,000 km or 132 months

E14
Operation Record
Date Mileage Servicing items Servicing dealer

E15
Date Mileage Servicing items Servicing dealer

E16
 DON'T PLAY AROUND
WITH SUBSTITUTES
Mitsubishi has gone to great lengths to bring you a superbly crafted automobile offering the
highest quality and dependability. Don’t go downgrading that quality and dependability with
substitute parts. Always use Mitsubishi Genuine Parts, designed and manufactured to maintain
your Mitsubishi automobile at top performance. Mitsubishi Genuine Parts are identified by this
mark and are available at all authorized Vina Star dealers.

Lubrication oil
Use lubrication oil meeting the requirements of the appropriate specification as follows:
1. Engine oil: API SG or higher; SAE 20W – 50 or 20W – 40
2. Manual transmission/ transfer oil: API GL4; SAE 75W- 90 or 75W – 85W
3. Automatic transmission fluid: DIA QEEN ATF SP III
4. Differential oil: API GL5; SAE 90 or 80W

MITSUBISHI MOTORS
GENUINE PARTS
Pub. No. VSBP/CBU 1107
Printed on: July - 2011
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