DEPARTMENT OF FOREIGN AFFAIRS

JOB VACANCY
Interested applicants are requested to
Passport Processor* submit in PDF format the following
requirements via email at
(Contract of Service) hrmo.recruitment@dfa.gov.ph and
write in the subject line Application
Office: DFA Office of Consular Affairs, Aseana Business
for Passport Processor (COS):
Park, Pres. Diosdado Macapagal Avenue cor. Bradco
Avenue, Paranaque City • Duly accomplished DFA
Work Location: SM City North EDSA, Glorietta Ayala application form (downloadable at
Mall, Robinsons Place Las Pinas, Robinsons https://dfa.gov.ph/images/2020/For
Magnolia and SM Mall of Asia ms/DFA-Application-Form-
Rev2.pdf
Project: 6-month Passport-on-Wheels (POW) • Updated resumé with colored
Project Duration: June to December 2021 photo
• Copy of transcript of records AND
Number of Vacant Positions: 14 per work location
diploma (if unavailable a
Salary: P20,109.00 / month Certificate of Graduation will
suffice)
Minimum Qualifications:
• Valid NBI clearance (or proof of
• Filipino citizen
renewal or new application)
• Bachelor’s degree in Foreign Service, Diplomatic and Consular
Affairs, Public Administration, Business Administration, Human
Resource Management, or other related courses Certificate/s of Good Moral
• Customer service experience Character from current/previous
• Good written and oral communication skills employer or school, whichever is
• Working knowledge in computer applications applicable, may be required by
HRMO during the selection process.
General Functions of the Position:
 Reviews and processes passport applications; DFA implements equal employment
 Evaluates and checks authenticity, completeness and correctness of opportunity for Persons with
submitted documents; Disability in accordance with RA
 Conducts thorough interview of the applicant, ensuring that the 10524 (An Act Expanding the
information obtained establishes the true identity and Philippine Positions Reserved for Persons with
citizenship of applicant; Disability, amending for the purpose
 Determine if applicants have discrepancies or irregularities and RA 7277 as amended, otherwise
elevates these to the Officers-in-Charge for appropriate action or known as the Magna Carta for
resolution; PWDs).
 Processes passport applications at an average rate of 6-8 minutes
per application; Incomplete submission of
 Follows guidelines on passport requirements and adapts to various documents will not be
passport application scenarios and cases.
accepted/processed.
 Attends to consular inquiries from the public; and
 Performs other tasks as instructed by the management/supervisors
Most Qualified applicants will receive
Note: POW requires personnel to work physically for two a notification at the email address
(2) weeks followed by two (2) weeks working from home indicated in their application form.
(WFH), COS personnel hired under this project are also
requested to perform other functions while WFH, such as Deadline of submission of
answering consular inquiries via email or drafting letters. application is on 18 June 2021 at
5:00 P.M.