Domain A: Communication Skills

1. Clear writing
2. Straight talking
3. Listening
4. Conflict management

Domain B: Organization Skills

1. Goal settings and meeting goals

2. Team management
3. Time management
4. Stress management

Domain C: Decision making Skills

1. Identify problem and solution

2. See logical consequences
3. Establish priorities
4. Navigate risk and uncertainty

Domain D: Training and development Skills

1. Adaptability skills
2. Management development

Domain E: Budgeting Skills

1. Financial reporting
2. New benefits/ programs planned
3. Monitoring, control, feedback
4. Prepare necessary reports

Domain F: Empathetic skills

1. Understanding others
2. Cognitive empathy
3. Open mindedness
4. Authentic listening