Courses Calendar 2

Programmes will continue to run virtually, unless

communicated otherwise.
Please Click on the Calendar you wish to view

Accounting & Finance Calendar

Banking Calendar

Insurance Calendar

Islamic Finance Calendar

Digital Transformation & Project Management Calendar

Leadership & Management Calendar
 Accounting & Finance Calendar 2021
No. COURSE TITLE DAYS CODE JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

FUNDAMENTAL SKILLS
1 Basic Business Mathematics 4 200 03- 06

2 Intermediate Business Mathematics 4 250 12 - 15

ACCOUNTING
3 Accounting 1: Recording Financial Transactions 10 210 07 - 18 04-15 14 - 25

4 Accounting 2: Maintaining Financial Records 10 211 13 - 24

5 Accounting 3: Drafting Financial Statements 10 212 05 - 16
6 Accounting for Decision Making 5 214 10 - 14
7 Introduction to IFRS for Financial Institutions 5 219 23 - 27
8 Islamic Accounting Standards 5 258 14 - 18
9 Accounting for Banks 5 271 04 - 08

10 Insurance Accounting 5 275 24 - 28

FINANCE
11 Cases in Finance 5 223 19 - 23

12 Valuation of Companies 3 224 21 - 23 21 - 23

13 Financial Analysis 5 226 28 - 1 05 - 09
14 Managing Finance 5 257 07 - 11
15 Cash Management 5 207 12 - 16
16 Credit Management 5 208 23 - 27
17 Financial Reporting & Analysis 5 206 04 - 08
18 Corporate Finance 5 238 21 - 25

19 Advanced Financial Analysis 3 237 13 - 15 21 - 23

20 Financial Crimes & Fraud Prevention 3 218 04 - 06
21 Fraud Investigation Using Excel 4 289 12 - 15

MANAGEMENT ACCOUNTING
22 Understanding Financial Statements 3 220E 21 - 23 23 - 25 20 - 22 03 - 05 12 - 14

23 Financial Statement Analysis 5 221 07 - 11 11 - 15 14 - 18

24 Finance for the Non Financial Manager 5 240E 14 - 18 25 - 29 05 - 09
25 Budgeting: Preparation & Control 3 241 06 - 08

PERFORMANCE MANAGEMENT
26 Evaluating Company Performance 3 222 25 - 27

27 Evaluating Commercial Bank Performance 3 272 01 - 03

SECTOR SPECIFIC
28 Understanding Bank Financial Statements 3 230 02 - 04 20 - 22 10 - 12

29 Understanding Insurance Company Financial Statements

3 231 04 - 06

30 Understanding Islamic Bank Financial Statements 3 232 07 - 09 05 - 07

31 Analysing Bank Financial Statements 5 266 13 - 17

32 Analysing Insurance Company Financial Statements5 267 23 - 27

33 Analysing Islamic Bank Financial Statements 5 268 26 - 30

FINANCIAL MODELLING
34 Financial Modelling with Excel - Introduction 5 252 14 - 18 04 - 08 11 - 15 07 - 11

35 Advanced Financial Modelling with Excel 5 253 05 - 09

36 Financial Modelling for Project Finance 5 254 19 - 23
37 Cash Flow Modelling 4 298 12 - 15
38 Computerised Accounting 5 256 10 - 14

AUDIT & INTERNAL CONTROLS

39 Understanding the External Auditor's Report 2 242 10 - 11

40 Internal Audit 5 278 14 - 18

41 Internal Audit Techniques Workshop 2 288 22 - 23

42 Internal Controls, Policies & Procedures 3 264 27 - 29

PROFESSIONAL ETHICS
43 Introduction to Business & Professional Ethics 2 274I 28 - 29

44 Advanced Business & Professional Ethics 4 274A 27 - 30

TAX ACADEMY
45 Principles of Economic Substance 3 2103 21 - 25 31 - 04

46 Principles of Transfer Pricing 5 2104 30 - 03 05 - 09

47 Principles of Value Added Tax 5 259 07 - 11 07 - 11 23 - 27 06 - 10 04 - 08 05 - 09 03 - 07 07 - 11
48 Advanced Principles of Value Added Tax 5 286 21 - 25 27 - 01 10 - 14
49 VAT for Financial Sector 3 283 28 - 30 27 - 29 28 - 30 28 - 30
50 VAT for Insurance Sector 2 2000 31 - 01 26 - 27
51 VAT for Real Estate Sector 3 2001 18 - 20 28 - 30
52 VAT for Oil & Gas Sector 2 2106 16 - 17 01 - 02
53 VAT for Hospitality, Tourism & Transportation Sector
2 299 13 - 14 01 - 02
54 Advanced Principles of Transfer Pricing (TP) 5 2108 19 - 23

9
 Banking Calendar 2021
No. COURSE TITLE DAYS CODE JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

CORPORATE / RETAIL BANKING

1 Elements of Banking 5 100 07 - 11 11 - 15 13 - 17 14 - 18

2 Negotiable Instruments 2 101 30 - 31 27 - 28

3 Cards Fraud Risk 1 1018 03

4 Complaint Management & Dispute Resolution in Banks 2 1021 07 - 08
5 Total Quality Management in Banks (TQM) 2 1022 20 - 21
6 Relationship Managers (RM) Skills & Techniques 2 1057 21 - 22
7 Contractor Finance 3 1058 26 - 28
8 Writing Effective Credit Proposal 3 1059 23 - 25

9 Cards 1.01 2 1084 11 - 12

10 Acquiring 1.01 1 1085 28

COMPLIANCE & RISK

11 Anti-Money Laundering Awareness Programme 3 102 05 - 07 02 - 04 06 - 08 25 - 27 01 - 03 28 - 30 28 - 30 21 - 23

12 Banking Law and Practice 3 129 08 - 10

13 Compliance Framework 3 136 12 - 14 06 - 08

14 Corporate Governance 2 139 27 - 28 24 - 25

15 Regulatory Compliance Programme 3 170 23 - 25 16 - 18
16 KYC (Know Your Customer) The Regulator's Perspective 1 172 01 1

17 Risk Based Approach to Regulations, Compliance & AML 3 173 16 - 18 26 - 28

18 Advanced Anti Money Laundering 1 1000 30
19 Complying with FATCA & Its Impact on Business 1 1014 31
20 AML for Alternative Remitters 2 1029 08 - 09
21 AML for the Insurance Sector 1 1032 15

22 AML for Trade Finance 2 1033 10 - 11 15 - 16

23 Compliance Requirements from Volume 1 of the CBB Rulebook 3 1054 13 - 15

INTERNATIONAL BANKING
24 Introduction to International Trade Finance 4 140 05 - 08

25 Uniform Customs & Practices for Documentary Credit (UCP 600) 3 143 03 - 05
26 Documentary Letter of Credit 4 149 05 - 08

27 Uniform Rules for Demand Guarantees (URDG 758) 2 155 20 - 21

28 Advanced International Trade Finance 3 1006 14 - 16
29 International Standard Banking Practices (ISBP 745) (For Trade Finance) 2 1026 21 - 22

30 Stand-by-Letters of Credit (SBLCs) & Letters of Credit (LCs) - Comparison 2 1049 14 - 15

TREASURY & CAPITAL MARKETS

31 Quantitative Methods for Risk Management 3 106 18 - 20

32 Corporate Finance 3 122 05- 07

33 Foreign Exchange - Level 1 3 165 08 - 10

34 Money Markets - Level 1 3 166 16 - 18
35 Introduction to Treasury Operations 3 167 02 - 04 26 - 28

36 Derivatives - Level 1 3 169 27 - 29

37 Foreign Exchange - Level 2 3 175 26 - 28

38 Money Markets - Level 2 3 176 05 - 07

39 Portfolio Management 3 179 09 - 11

40 Asset Liability Management 3 181 13 - 15

41 Private Equity & Venture Capital 3 183 13 - 15

42 Derivatives - Level 2 3 184 12 - 14

43 Asset Valuation 3 185 26 - 28

44 Foundations of Investment Analysis 3 186 13 - 15

45 Fixed Income Management 3 187 03 - 05

46 Repo Market 2 195 16 - 17

47 Mergers & Acquisitions (M&A) 3 1017 16 - 18

48 CBB Rule Book for Investment Professionals 3 1053 26 - 28

CREDIT
49 SME Financing 3 109 18 - 20

50 Project Appraisal & Financing 3 110 21 - 23

51 Real Estate Investment & Financing 3 112 23 - 25

52 BIBF Credit Programme Level 1 3 117A 02 - 04 25 - 27
53 BIBF Credit Programme Level 2 3 117B 28 - 30

54 Corporate Credit Risk Analysis 3 119 04 - 06

55 Loan Syndication 2 1050 02 - 03

RISK
56 Bank and Country Risk Analysis 4 121 08 - 11

57 Basel III Framework & Implementation 2 171 17 - 18

58 Risk Management & Value at Risk (VaR) 3 188 09 - 11
59 Operational Risk Management 2 1031 03 - 04 07 - 08
60 Fundamentals of Financial Risk Management 10 1015 04 - 15

MANAGEMENT PROGRAMMES (DEVELOPMENT)

61 Economics for Bankers - Part A 3 133A 01 - 03

62 Economics for Bankers - Part B 3 133B 26 - 28

63 Performance Analysis of Banks Using CAMELS 1 1027 1

64 FAP 1 Module 1 - Foundation 4 FAP1M1 10 - 13 07 - 10 21 - 24 23 - 26 13 - 16 19 - 22 10 - 13 14 - 17 05 - 08

65 FAP 1 Module 2 - Foundation 4 FAP1M2 24 - 27 14 - 17 04 - 07 06 - 09 04 - 07 26 - 29 24 - 27 21 - 24

66 FAP 2 Part 1 - Intermediate 4 FAP2M1 21 - 24 21 - 24 25 - 28 23 - 26 20 - 23 25 - 28 26 - 29 10 - 13 21 - 24 26 - 29

67 FAP 2 Part 2 - Intermediate 4 FAP2M2 24 - 27 21 - 24 23 - 26 11 - 14 19 - 22 24 - 27 05 - 08

10
 Insurance Calendar 2021
No. COURSE TITLE DAYS CODE JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN 22

BIBF PROFESSIONAL AWARD FOR CERTIFIED INSURANCE PRACTITIONER (BPACIP) - ENGLISH

1 Insurance Principles & Practice 5+1 4018 10 - 14 11 28 - 01 & 29 11 - 15 2 03 - 07 4

2 Medical Insurance 5+1 4019 25 - 29 27 12 - 16 14 14 - 18 23

3 Motor Underwriting & Claims Handling 5+1 4020 14 - 18 18 06 - 10 8 05 - 09 7

4 Miscellaneous Insurance & Customer Lines 5+1 4021 30 - 03 01 24 - 28 25 26 - 30 27

5 Property and Business Interruption Insurance 5+1 4022 21 - 25 22 11 - 15 2 10 - 14 11

BIBF PROFESSIONAL AWARD FOR SPECIALIST INSURANCE PRACTITIONER (BPASIP) - ENGLISH

6 Legal Aspects of Insurance 5+1 4023 23 - 27 24 14 - 18 23

7 Liability Insurance 5+1 4024 17 - 21 18

8 Life Assurance 5+1 4025 28 - 1 & 29 10 - 14 11
9 Reinsurance Principles & Application 5+1 4026 21 - 25 25 05 - 09 7
10 Contemporary Issues and Trends in Insurance 5+1 4027 27 - 29 29 26 - 28 27

BIBF INSURANCE MANAGEMENT DIPLOMA (BIMD) - ENGLISH

11 Risk Management 5+1 462E 07 - 11 9

12 Insurance Marketing 5+1 465E 28 - 02 & 30

13 Advanced Underwriting 5+1 483E 23 - 27 24

14 Advanced Claims 5+1 484E 25 - 29 2

15 Insurance Corporate Management 5+1 485E 14 - 18 15

BIBF INSURANCE MANAGEMENT DIPLOMA (BIMD) - ARABIC

16 Risk Management 5+1 462A 07 - 11 9

17 Insurance Marketing 5+1 465A 28 - 02 & 30

18 Advanced Underwriting 5+1 483A 23 - 27 24

19 Advanced Claims 5+1 484A 25 - 29 2

20 Insurance Corporate Management 5+1 485A 14 - 18 15

Specialised Courses - English

21 Induction to Insurance 3 493 28 - 02 13 - 15 12 - 24

22 Reserving for Non-actuaries 3 434 21 - 23

23 Principles of Insurance Broking 2 435 06 - 07

24 Insurance Fraud 2 436 24 - 25

25 Underwriting Fundamentals 5 494 17 - 21

26 Insurance for Banking Operations 3 499 07 - 09

27 Life Insurance Underwriting 3 408 07 - 09

28 Claims Workshop 5 411 20 - 24

29 Insurance for HR Professionals 2 415 19 - 20
30 International Cargo Insurance 5 4016 31 - 04
31 Engineering Insurance 3 4017 26 - 28

(A) There is a gap between the final day of the course & the examination day to allow participants additional study time.
(B) All English courses will take place from 8:00 AM to 1:00 PM
(C) All Arabic courses will take place from 3:00 PM to 8:00 PM Exam Day

11
 Islamic Finance Calendar 2021
No. COURSE TITLE DAYS CODE JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

OPEN ENROLMENT
1 Islamic Banking & Finance - 1 5 ISB600E 17 - 21 14 - 18 27 - 01

2 Islamic Banking & Finance - 2 3 ISB641E 24 - 26 13 - 15 07 - 09

3 Islamic Banking & Finance - 3 3 ISB642E 19 - 21

4 Shariah Standards for Sukuk Structuring 1 ISB600E 07 - 08
5 Shariah for Bankers 3 ISB630E 28 - 30
6 Shariah Auditing for Non-Auditors (English) 3 ISB638E 04 - 06
7 Istisnaa & its Applications 2 ISB632E 12 - 13
8 Foundations of Strategic Management from an Islamic Perspective 3 ISB652 04 - 06

9 ‫ التدقيق الشرعي لغير المدققيين‬3 ISB638A 11 - 13

10 Murabaha & its Applications 2 ISB631E 12 - 13

11 Islamic Mutual Funds 2 ISB611E 26 - 27

12 ‫ المستوى األول‬- ‫ مبادىء الصيرفة اإلسالمية‬5 ISB624A 06 - 10

13 ‫ المستوى الثاني‬- ‫ مبادىء الصيرفة اإلسالمية‬5 ISB625A 14 - 16

14 Ijarah & its Applications 2 ISB609E 07 - 08

15 Musharakah-Mudharaba & their Applications 2 ISB645E 08 - 09

16 CBB Islamic Banking Regulations (Rulebook 2) Compliance and Regulation for Islamic
2 Banks
EX676E 11 - 12

17 Instruments of Real Estate Financing in Islamic Banks 2 ISB671 20 - 21

18 60 - 45 2 ‫اإلسالمية‬
EX610A ‫شرح المعايير الشرعية الجديدة الصادرة عن هيئة المحاسبة والمراجعة الشرعية للمؤسسات المالية‬ 10 - 11

EXTERNAL COURSES
19 Islamic Banking Ethics & Corporate Governance (English) 2 EX605E 07 - 08 06 - 07 12 - 13 07 - 08

20 Risk Management & Stress Testing for IFIs 2 EX688 20 - 21

21 Understanding Islamic Banking Products for Business 2 EX682E 07 - 08

22 Hedging in Islamic Finance: Concept, Strategies & Instruments 2 EX602E 24 - 25

23 ‫ الرقابة والمراجعة في المؤسسات المالية اإلسالمية‬ ‫ مواضيع متقدمة في‬4 EX614A 10 - 11

24 Understanding IFSB Standards - Detailed Analysis of Select Standards 2 EX687 21 - 22

25 Islamic Credit Cards 3 EX658E 14 - 15

26 Islamic Financial Management Certificate with Simulation 3 EX679E 05 - 07

27 Islamic Trade Finance 2 EX638E 04 - 05

28 ‫ المؤسسات التجارية والصناعية والمصارف اإلسالمية شركاء في االستثمار‬2 EX685A 21 - 22

29 ‫ التوثيق وصياغة العقود والمستندات والمراسالت التجارية في المصارف االسالمية‬2 EX689 21 - 22 19 - 20

12
 Digital Transformation & Project Management Calendar 2021
No. COURSE TITLE DAYS CODE JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

IT MANAGEMENT
1 Fundamentals of IT Audit 4 3001 31 - 03 27 - 30

2 IT Disaster Recovery Planning 3 344 14 - 16 28 - 30

3 IT Governance 4 345 10 - 13
4 IT Risk Management 4 310 10 - 13 03 - 06
5 IT Service Management 4 329 07 - 10 05 - 08
6 Business Continuity Management – BCM 4 380 21 - 24 01 - 04
7 Cloud Computing: Business Trends & Technologies 2 368 04 - 05 21 - 22 10 - 11
8 IT Strategy & Management 4 311 24 - 27

9 Business Impact Analysis for an effective IT Disaster Recovery Plan 2 3035 04 - 05 27 - 28

10 Information Risk Management: Maximising the Value of Data & Information 4 3039 13 - 16 05 - 08

11 Big Data: Principle & Best Practices of Scalable Real-Time Data Systems 2 3041 24 - 26 04 - 06 27 - 29 26 - 28
12 Introduction to Digital Banking & Digital Transformation 2 3043 14 - 16 06 - 08 07 - 09
13 FinTech in Flash: Financial Technology Made Easy 2 3044 07 - 08 25 - 26 06 - 07
14 How Your Organisation can use IoT to Win in the Outcome Economy 4 3070 28 - 31 11 - 14
15 The Digital Transformation Playbook: Rethink Your Business for the Digital Age3 3071 15 - 17

16 Artificial Intelligence & Robotic Process Automation in Banking 2 3061 06 - 07 09 - 10

17 EDGE: Value-Driven Digital Transformation 3 3079 18 - 20
18 Digital Transformation Game Plan 3 3080 03 - 05

19 Blockchain for Business Professionals 2 317 27 - 28 19 - 20

20 Blockchain for FinTech 1 318 11 15 21
21 Blockchain Use Cases 1 319 18 17 7

22 FinTech - Open Banking and API's 2 3081 30 - 31

SECURITY
23 Management of Information Security 4 328 12 - 15 06 - 09

24 Information Security Policies, Procedures & Standards 3 3000 06 - 08

25 IT Security: Defense Against the Digital Dark Arts 3 3056 06 - 08 04 - 06

26 Introduction to Artificial Intelligence & Machine Learning for Cyber Security 2 3062 03 - 04 15 - 16
27 Blockchain Security 2 3082 04 - 05

28 Bahrain Personal Data Protection Law 3 3083 21 - 23

29 Cyber Security for Banking Professionals 2 3084 14 - 15

30 Vulnerability Assessment and Penetration Testing 5 3085 24 - 28
31 Data Privacy Principals and Practices 2 3086 17 - 18 17 - 18
32 Python for Cyber Security Engineers 5 3087 23 - 27

MS OFFICE AUTOMATION
33 MS Access 4 340 14 - 17 24 - 27

34 MS Outlook 3 356 28 - 30 28 - 30
35 MS Excel – Basic 3 315B 10 - 12 07 - 09 07 - 09 04 - 06 30 - 01 | 20 - 22 11 - 13 12 - 14 10 - 12 07 - 09 05 - 07

36 MS Excel – Intermediate 4 315I 24 - 27 21 - 24 06 - 09 19 - 22 21 - 24

37 MS Excel – Advanced 4 315A 14 - 17 13 - 16 26 - 29 20 - 23
38 MS PowerPoint 3 350 21 - 23 01 - 03 14 - 16
39 MS Project 4 395 01 - 04

40 MS Word - Basic 2 330B 24 - 25

41 MS Word - Intermediate 3 330I 25 - 27

42 MS Word - Advanced 4 330A 26 - 29
43 MS Excel Business Dashboard 4 3023 24 - 27 14 - 17 13 - 16 26 - 29 21 - 24
44 MS Excel Data Analysis & Visualization 3 3024 07 - 09 27 - 29 12 - 14

45 Business Process Modelling 2 3025 27 - 28

46 Microsoft Excel Conditional Formatting 1 3036 11 14
47 MS Excel Data Cleansing & Data Presentation 2 3037 25 - 26
48 Microsoft Power BI 3 3048 28 - 03 06 - 09 05 - 08 26 - 29
49 MS Excel Data Forecasting 3 3058 14 - 16 20 - 22 10 - 12
50 Introduction to MS Excel VBA 4 3059 21 - 24 04 - 07 20 - 23
51 Advanced PowerPoint & Infographic Design 4 3060 17 - 20 28 - 31 30 - 02 03 - 06

52 Charts for Business Presentation 4 3072 21 - 24 04 - 07 19 - 22 05 - 08

53 MS Excel Business Functions 4 3088 07 - 10 23 - 26 11 - 14 12 - 15 14 - 17

PROJECT MANAGEMENT
54 IT Project Management 4 394A 31 - 03 05 - 08

55 Project Management – Fundamentals 4 394F 14 - 17 27 - 30 14 - 17

56 Project Management - Scheduling & Cost Control 4 394C 07 - 10 21 - 24

57 The Principles of Earned Value Management - A Cost & Schedule Control System 2 3005 30 - 31 01 - 02

58 Identifying & Managing Project Risk 4 3007 06 - 09 12 - 15

59 WBS: A Building Block of Sound Project Management 1 3023 08

60 Project Scheduling & Crash Time Made Clearer 2 3024 11 - 12

61 Engaging Stakeholders for Project Success 2 3025 17 - 18 15 - 16

62 Project Change Management 3 3026 06 - 08

63 LEGO Project Management: A FUN WAY TO LEARN PROJECT MANAGEMENT 2 3038 20 - 21

64 Innovation and Project Management 2 3040 13 - 14

65 Business Analysis for IT Professionals 2 3041 23 - 24 10 - 11

66 Project Quality Management: Why, What & How? 3 3042 09 - 11

67 Project Tools and Techniques: A Tale of Project Success 3 3045 25 - 27

68 Managing the Project Budget for an effective Control 3 3054 12 - 14

69 Project Management Metrics, KPI’s and Dashboard 4 3073 28 - 31 20 - 23

70 Digital Project Management 4 3074 20 - 23 26 - 29

71 Project to Product, How to Survive and Thrive in the Digital Age 4 3075 26 - 29

72 Project-Driven Technology Strategy 4 3076 19 - 22

73 The Data Driven Project Manager 3 3077 21 - 23

74 Doing Agile Right - Transformation Without Chaos 3 3100 27 - 29 07 - 09

75 Strategic Project Management 4 3101 05 - 08

76 Project Management and Sustainable Development Principles 3 3102 10 - 13

77 Projects Benefits Realization Management 3 3103 01 - 03

78 Scrum Fundamentals 3 3104 04 - 06 24 - 26

79 How to Build the Best Project Management Office (PMO) 4 3105 11 - 14

SOFTWARE DEVELOPMENT
80 Python Fundamentals 5 3089 17 - 21

81 DevOps for Software Developers 5 3090 21 - 25 19 - 23

82 Data Science with R Programming 5 3091 25 - 29 21 - 25

83 Hyperledger Fabric Fundamentals 4 3092 20 - 23

AMAZON WEB SERVICES (AWS)

84 AWS Cloud Practitioner Essentials 2 394A 24 - 25 07 - 08 12 - 13 13 - 14 12 - 13

85 AWS Business Essentials 2 394F 01 - 02 26 - 27 03 - 04 22 - 23

13
 Leadership & Management Calendar 2021
No. COURSE TITLE DAYS CODE JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

PEOPLE MANAGEMENT
1 Employee Management Skills 3 502 02 - 04 04 - 06 06 - 08 05 - 07 07 - 09

2 The Professional Manager 2 504E 03 - 04 09 - 10 04 - 05 10 - 11 12 - 13

3 The Professional Manager (Arabic) 2 504A 30 - 31 17 - 18

4 High Impact Leadership 2 519 24 - 25 24 - 25 11 - 12 26 - 27 14 - 15 22 - 23 28 - 29

5 Coaching Techniques 3 553 07 - 09 27 - 29 05 - 07

6 Building High Performance Teams 2 563E 17 - 18 14 - 15 23 - 24 22 - 23 14 - 15

7 Building High Performance Teams (Arabic) 2 563A 13 - 14 17 - 18

8 Train the Trainer 3 568 28 - 30 01 - 03 10 - 12

9 Organisational Behaviour 3 593 26 - 28

10 Conflict Management 2 5055 28 - 29 09 - 10 28 - 29

11 Effective Performance Appraisals 2 513 12 - 13

12 Talent and Retention Management 2 569 10 - 11

13 Resourcing Talent 2 590 20 - 21

14 HR Management for Non-HR Managers 2 591 12 - 13

15 Reward Management 2 594 25 - 26

16 Consulting Skills 3 5090 15 - 17

17 Challenges in Labour Cases - In Private Sector 5 5113 10 - 14

18 Developing Competency Framework 2 5114 03 - 04

19 Assessment Methods for HR 2 5088 15 - 16

20 Agile Organisation 2 50159 20 - 21 17 - 18

21 Continuous Professional Development 2 50158 19 - 20 28 - 29

22 Managing Stakeholder Relationships 2 50147 27 - 28 06 - 07

23 Managing a Remote Team 2 51235 21 - 22 05 - 06 27 - 28

24 The Art of Delegation 2 50123 10 - 11 13 - 14 05 - 06

25 Introduction to People Analytics 2 51025 11 - 12 01 - 02

26 360 Degree Feedback 2 51026 21 - 22

27 Rewards, Recognition & Metrics Supporting Great Customer Experiences - Level 6 2 MGT517 28 - 29
2

BUSINESS CONTINUITY
28 Managing Change 2 508 30 - 31 27 - 28 05 - 06 17 - 18
29 Managing Quality 2 509 18 - 19 11 - 12 26 - 27 24 - 25

30 Crisis Management & Communication 2 5115 19 - 20

PROCESS OPTIMISATION
31 Lean Six Sigma Yellow Belt 5 5063 14 - 18 04 - 08 23 - 37

32 Lean Six Sigma Green Belt 9 5064 24 - 28 & 21 - 24

BUSINESS COMMUNICATION
33 Effective Business Correspondence 4 545 25 - 28 14 - 17 25 - 28 21 - 24 06 - 09 01 - 04

34 Business Report Writing 4 548 15 - 18 28 - 31 23 - 26 05 - 08 27 - 30 21 - 24

35 Business Report Writing (Arabic) 4 548A 25 - 28

36 Effective Email Writing 4 5085 01 - 04 04 - 07 06 - 09 26 - 29 11 - 14 12 - 15

37 Management Communication 2 5051 30 - 31 26 - 27

38 Professional Presentation Skills 4 552 15 - 18 24 - 27 12 - 15 25 - 28 12 - 15

39 Effective Meeting Management 2 5054 05 - 06 21 - 22

40 Communicating for Success 2 541 27 - 28 21 - 22 11 - 12 16 - 17 14 - 15 10 - 11 14 - 15

41 Negotiating for Success 2 567 21 - 22 04 - 05 22 - 23 03 - 04

INTERPERSONAL SKILLS
42 Stress Management 2 564E 14 - 15 25 - 26 02 - 03 25 - 26 20 - 21 10 - 11

43 Time Management & Organisational Skills 2 526 03 - 04 14 - 15 25 - 26 27 - 28 25 - 26 08 - 09 03 - 04 01 - 02

44 Emotional Intelligence 2 556E 27 - 28 21 - 22 30 - 31 07 - 08 26 - 27 14 - 15

45 Influencing Behaviour 2 585E 07 - 08 12 - 13

46 Influencing Behaviour (Arabic) 2 585A 12 - 13

47 Business Etiquette 2 595 14 - 15 07 - 08 13 - 14

48 Work Ethics 2 587 24 - 25 20 - 21 07 - 08

49 Critical Thinking 3 5059 09 - 11 18 - 20 01 - 03 25 - 27 14 - 16 02 - 04

50 Creativity & Innovation 3 5086 09 - 11 24 - 25 06 - 08 03 - 05 05 - 07

51 The Power of Positive Thinking 2 5087 07 - 08 04 - 05 13 - 14 08 - 09 14 - 15

52 Intrapreneurship 2 5107 21 - 22 24 - 25

CUSTOMER SERVICE
53 Customer Service Excellence 2 524E 03 - 04 05 - 06 25 - 26 03 - 04 01 - 02

54 Customer Service Excellence (Arabic) 2 524A 24 - 25 29 - 30 06 - 07

58 Call Centre Customer Service 2 5065 26 - 27

56 Social Customer Service 2 5112 10 - 11 11 - 12 13 - 14

Customer Experience Masterclass - Level 6 MGT517 08 - 11

57 4
0
Improve Customer Experience by Embracing Data Protection MGT517 07 - 08
58 2
1

MARKETING
59 Fundamentals of Marketing 3 580 05 - 07

60 Marketing Communications 2 583E 11 - 12

61 Rules of Relationship Management - Your buffer against Disruption 3 586 25 - 27

62 Digital Marketing Essentials 3 578 11 - 13

63 Social Media Marketing 2 577 25 - 26 12 - 13

SALES
64 Selling Smarter 2 581 24 - 25 23 - 24 20 - 21

65 Sales & Key Account Planning 2 5066 06 - 07 07 - 08

66 Sales Management 3 5126 23 - 25

67 Virtual Sales Skills to Deliver Customer Value during Disruption 2 51022 23 - 24

PUBLIC RELATIONS
68 Introduction to Public Relations 2 582 03 - 04

69 Conference and Event Management 2 5109 01 - 02

14