Professional Documents
Culture Documents
Ingles
Ingles
Ingles
7. My play station is
Customer: Good afternoon Mss. My name is Alexandra Medina. I'm afraid there is a
problem.
Customer: I bought a blender yesterday in this store, but the blender needs to be
repaired.
Customer: I was premiering my new blender with my favorite juice, but when I touch
the button It didn't work.
I was wondering if you could change me for another one? So I want to return it.
SalesPerson: I'm sorry to hear that, of course we can exchange it for you. Do you
have the receipt
SalesPersonGood. Thank you. All rigth you bought a Power 23 Blender. We'll exchange
it for a Power TT 23, which is more powerful. Do you want it?
Customer: Ok. If you are sure it will be ok. I accept it. But It will has another
problem I will be here again. And you will give me my money back.
SalesPerson: I guarantee you, Miss, that you won't have any problem, come back with
your receipt and we will refund your money.