Christopher John Clegg

MSc, FBCS, CITP, MAPM, CPM

Contact Mobile: +44 (0) 7545 353451 Email: cleggc@btinternet.com
Location Basingstoke, UK LinkedIn: www.linkedin.com/in/chris-clegg-874b6814

Profile

A results-driven Senior Manager with significant experience of setting up and running Programmes, Projects
and PMOsfor large and small UK & Global businesses.Budget control ranging from £100k to over £35 million.
Comprehensive Business & IT experience within diverse Companies, including Investment Banking, Wealth
Management (Life & Pensions, Annuities, Equities & Bonds, Underwriting), London Market (Lloyd’s of
London). Includes interaction with Regulatory bodies on key initiatives (KYC, MiFiD, Solvency2, Gender
Directive, GDPR).
Mainframe migration experience having moved systems from mainframe-to-mainframe and from mainframe-
to-client-server and cloud (IBM to Oracle, IBM to Azure).
Global implementation experience across Multi-sites in the UK, USA/Canada, Europe (Germany, France,
Spain, Holland, Portugal, Czech Republic), Asia (Hong Kong, Singapore, India), Australia, Bermuda & Africa.
Extensive management experience with teams ranging in size from 5 to 200 people on programmes
including software development, package implementation and business transformation.
Excellent planning skills and experience of planning very large projects (ship refits). Conversant with all
major planning tools. Highly experienced in areas such as PERT, CPM and Earned Value Analysis.
Lifecycle Transition Consultancy. Experienced in the move from Waterfall to Agile project management.
Helping companies determine how to make the transition to Agile and assisting Senior Management
understand the integration of Agile projects into their Programme/PMO Portfolio and provision of meaningful
reports.
Excellent communication skills at all levels, including Executive Management & C-Suite / Board Members.
An accomplished mentor, coach and Project Management Trainer. (BCS Fellow, assessor and mentor.)

Key skills & business capabilities

Programme, Project, Portfolio Management Multi-site & Global Expertise

PMO Setup & Management
PRINCE2, SSADM, PMBoK, DSDM, Agile, Scrum
Full Project Lifecycle Management and Delivery
Stakeholder Management
Risk Management & Change Management
Resource Management
Project Reviews & Troubleshooting
Configuration Management
3rd Party Vendor and Offshore Supplier Management
Budgets
Release Management and Control
Large Scale Planning & Dependency Management
Large Scale Data Clean-up & Data Migration (MDM)
Software Development & Implementation
Agile Methodologies & Coaching
Agile Retrospective Facilitation
Business Case management
Mentoring & Coaching
Project Management Trainer
ITIL components (SLA, ROI, KPI)
Incident Management
Budgeting & Cost Control, P&L, Project
Multi-cultural Team Building & Leadership
Earned Value Analysis and Reporting
Effective Communication & Presentation Skills

IT & technical capabilities

MS Project, Open Workbench, CA Clarity, PlanView, OOP, C++, VB, dBase, Swift4, Python, PaaS
MS Office (Excel, PowerPoint, Word, Visio) IBM mainframe (IMS, JCL, Cobol, Assembler)
Azure DevOps, VersionOne, Atlassian (Jira) PowerBI, SharePoint, Workday, Access

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 Christopher John CleggContact: +44 (0) 7545 353451

Career to date

Jan 2018 to Date DIRECTOR, CJC Software Limited – Consultancy roles

Sabbatical / Training
 Care for family during Covid-19 Lockdown (shielding)
 Assessments for FBCS accreditation award and mentoring of junior PMs
 Teaching English to Foreign Language students – Diploma
 Project Management - Moving from Waterfall to Agile
 Agile Coaching and Scrum
 Python programming & Data Analytics

PMO Manager, Large Cloud Migration (Lloyds Banking Group through IBM)
 Coordination of all Business Change reporting across the programme for the IBM team
 Introduction of best practice across the IBM PMO and roll-out to the project managers
 Liaison with senior management stakeholders (IBM and Lloyds Banking Group)
 Facilitation of agile workstreams and project meetings

PMO CONSULTANT, Brewin Dolphin Limited

 Supporting the implementation of new processes and procedures.
 Implementation of Timesheet recording for projects. Dashboard using Power BI.
 Providing consultancy and training to junior PMOs and existing Project Managers.
 Creation of Management reports and dashboards. Reporting to Head of Change, CTO & CIO.

Jun 2015 to Dec 2017 CHANGE DIRECTOR & PROGRAMME MANAGER, Xchanging
Responsible for programme leadership and delivery, overseeing a resource base of Programme /
Project Managers and Business Analysts across Lloyd’s of London insurance systems

Director, Major Programmes

 Resource Management for Business Change projects, co-ordinating internal and contract resources
 Member of Steering Group for all Business Change projects including Governance and budget usage
 Accountable for ensuring Risk, Issue & Dependency processes in place for all projects & RAID logs
 Leadership of project teams ensuring effective relationships within the business and external markets
 Senior Leadership Team member responsible for staff development and proposal of training courses
 Collaboration with Stakeholders, aligning delivery to participants (Lloyd’s, Managing Agents, Brokers)
 Reporting to Xchanging C-Suite (CTO, CIO and CEO).
 Budgetary responsibilities of circa £18million p.a.

Programme Manager – Lloyd’s of London

 Interim Programme Manager for the Lloyd’s of London IMR replacement system (incl. data migration)
prior to hiring of replacement and taking up Director role (above). Maintained management continuity of
this critical London Market Repository. Budget £5 million (excluding Vendor and hardware costs).
 Transition management of a shared service in Singapore (LISS) including Regulatory compliance.
 Migration of a Shared Service from a large integrator to the Xchanging internal estate providing a global
service to Lloyd’s of London Brokers. Budget £1 million.
 Reporting to Xchanging CEO, CTO and COO. Also reporting to key Stakeholder groups.

Feb 2014 to Jun 2015 PMO MANAGER, HSBC

Responsible for supporting two major global programmes – OTC Clearing & Collateral Management

 Set-up PM Governance processes, ensuring an appropriate level of governance for programmes.

Responsible to the Global PMO Director and CTO for status reporting.
 Production of all Executive Reports, Risks/Issues, P&L, and Plans provided to the Exec Board.

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 Christopher John CleggContact: +44 (0) 7545 353451

 Maintenance of Business Cases and all aspects of Business Change governance and flagging
divergence where appropriate.

Jul 2013 to Jan 2014 PROGRAMME MANAGEMENT CONSULTANT, CHK Solutions (Pty) Ltd
Responsible for Project & PMO course development, promoting and championing best practice

 MSP and ITIL refresher training, engaging with project managers, programme teams and BAs
 Evaluation of maturity levels for use of Agile. Advice on use of Agile management methods (Scrum,
KANBAN) and importance and the responsibilities of the Scrum Master and Product Owner

Aug 2012 to Jul 2013 PROGRAMME PMO MANAGER, Royal Bank of Canada
Responsible for Global Programme Office, supporting the implementation of the BaNCS software
 Governance & control exercised across the programme in Toronto, London & Luxembourg
 Review/approval of plans, milestones, deliverables and production of all Steering Group reports
 Management and leadership of a staff of 12+, involving 3 key programmes across 3 Continents
 Reporting to Programme Director (Global Head of Custody).

Jan 2011 to Jun 2012 PROGRAMME/PORTFOLIO & PMO MANAGER, MGM Advantage
Responsible for delivery of a portfolio of inter-related IT development projects, working with the CEO
 Projects included a Wealth protection & Income drawdown product, a D2C pilot & EU Directives
 Full remit for PMO control, budgets, P&L, business case production, maintenance and support
 Achieved the set-up of a new Programme Office, along with project audits & assurance functionality

Early details include

Nov 10 to Dec 10 Programme Manager Legal and General

Jan 09 to Jul 10 Senior PMO Consultant Nationwide Building Society
May 08 to Dec 08 Programme & PMO Consultant AXS-One (Pty) Ltd
Oct 07 to Apr 08 Global Programme Manager Fidelity International
Nov 05 to Sep 07 Release & Programme Manager Legal & General
May 05 to Oct 05 Programme Manager Automobile Association (AA)
Feb 05 to Apr 05 Programme Manager Legal & General
May 04 to Dec 04 Global Project Manager DHL International
Jul 03 to May 04 CRM IT Programme Director ABN Amro Bank N.V.
Jun 98 to May 03 Programme Manager, PruLab Prudential Assurance Company

Professional accreditation & development

Fellow of the British Computer Society (FBCS)

Member of Association of Project Management (MAPM
BCS Chartered IT Professional (CITP)
APMCertificated Project Manager (CPM)
PRINCE2 Practitioner
Agile Foundations
ITIL Best Practice Methods

Education & qualifications

Matriculation (SA) Maths, Science, English, Afrikaans & Biology

Stellenbosch University & Naval Academy, SA B. Mil, Naval Commission
The Open University (OU) MSc System Management
The TEFL Org Advanced Business English Teaching

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