OVI

HANDYASSA
F&B SERVICE

OBJECTIVE WORK HISTORY

Seeking a position as a restaurant waiter with a dining

establishment to uphold dining standards, perform market BANQUET SUPERVISOR

outreach projects and cater to customer needs." THE TRANS LUXURY HOTEL BANDUNG

- Assist with the complete setup and breakdown of the banquet

area.

- Relay food and beverage orders.

HIGHLIGHTED SKILLS - Maintain a high level of cleanliness and awareness of sanitary

practices.
Creativity.
- Anticipate guests’ needs and exceed customer service
Interpersonal Skills.
expectations.
Critical Thinking.
- Maintain composure in a fast-paced environment.
Problem Solving.
- Relay important information about orders, allergies and special
Public Speaking.
requests to the appropriate person.
Customer Service Skills.
- Respond urgently and appropriately to any concerns.
Teamwork Skills.

Communication.

CONTACT INFORMATION PREVIOUS EDUCATION

General Hotel Operations
CellPhone/Whatsapp: +62 83822909424

Email: handyassa_ovi@yahoo.com

Address: Kp.Citunjung RT.002/001, Batujajar, Kab.Bandung INTERNATIONAL HOTEL AND CRUISE SHIPS TRAINING

Barat BANDUNG

- Post graduate in general hotel operation in 2013

INTERESTS
- Cycling

- Camping

- Soccer

- Designing
OVI HANDYASSA
Bandung | +62 838 2290 9424 | handyassa_ovi@yahoo.com

September 1st, 2021

Dear, PT.Cipta Wira Tirta

I’m writing to you today to apply for the position of restaurant waiter at (CTI Group, which I
saw posted on a job board at CTI facebook. With more than seven years of experience in
the food service industry in a variety of establishments, and exceptional hospitality skills to
complement this experience, I am confident in my abilities to perform this role and become
a central element to your team.
I have proven my ability to manage the workflow of both the back and front end of many
restaurants, evidenced by my ability to consistently earn high customer satisfaction ratings
on all take-home surveys. This has been a major aspect of my success throughout my
career. In my present role of Banquet Supervisor at The Trans Luxury Hotel, I have
demonstrated strong leadership qualities while supervising the staff in a manner which
adheres to the banquet ideals and image. I have also memorized the table set list and their
appropriate entrée pairings, which resulted in monthly sales 100% company average.
Furthermore, I’ve also gained extensive knowledge and insights into providing outstanding
customer services by anticipating customer needs. Having previously worked at The Trans
Luxury Hotel as a banquet supervisor, I became proficient in handling the concerns of less
satisfied patrons by ensuring that they never left the hotel without resolving any issues they
had.
My resume is enclosed, and will give you further insight into my skill sets,
accomplishments, and experience in this sector. I look forward to discussing my
application with you further.

Sincerely,

OVI HANDYASSA