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Running Head: Week 4 Case Study

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Week 4 Case Study: Chapter 20 and 25

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John McKinney

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HIM 301Intorduction to Health Informatics
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Instructor: Professor Kelli Lewis

June 12, 2018


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Running Head: Week 4 Case Study
Chapter 20 and 25

With the purpose of clinical content manager, it’s necessary to address all reporting

problems not just to peruse accountability, but to preserve a high caliber of patient care within a

health care system. As stated by Seargeant, “An organization may be able to reimplement the

current systems and adopt more effective and efficient processes to capture their value. The most

important of all are the people using the systems and how leadership leverages the information”

(Seargeant, 2018). A productivity method of ensuring quality within a reputable healthcare

organization is the delivery of care utilizing the role of clinical informatics. Continual process

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improvement builds the foundation of providing positive outcomes for healthcare providers.

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Use of clinical information processing can identify fundamental reporting problems with

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structured methodologies beginning with the training of staff awareness. Identification of
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workflows, and processes for staff members to maintain consistent performance. Evaluation of

existing workflows and processes will identify area gaps in opportunities for improvement.
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Encouraging feedback from end-users builds collaboration, while reduces resistance among staff.
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Identify how, what, why, when, and where the breakdown becomes transpired allows for how

necessary of reaction and resolution is needed. Finally, determine the best solution to resolve the
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problem with the goal to ensure patient safety and quality of care.

Implementation of a process for preadmission testing data used when migrating from
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paper to require the approach to be cautiously defined and planning of necessary tasks and
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milestones to be accomplished during the project. Conducting successful testing of the data

required by auditing of current workflows and processes to ensure essential outcomes are
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achieved. Documentation during the admission phase is capturing all needed data from the

patient. Maliff stated, “As electronic medical records (EMR) become more widely used,

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Running Head: Week 4 Case Study
hospitals are moving to integrate medical devices into their EMRs. This will allow automatic

charting of data like vital signs, automatic entry of weight and other physiological parameters

when seen in pre-admission testing, and countless other applications where data can be captured

automatically” (Maliff, 2012). As data is transferred from paper into electronic format (EHR),

auditing of the process using quality control must be part of the project plan.

The methodology by applying a Patient Safety and Quality Research Design (PSQRD)

can diagnose area for quality improvement in the healthcare environment and create a strategy to

improve those accepted results.

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According to Nelson, Avedis Donabedian formulated an approach to measure the quality

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of patient safety with a healthcare organization with process design and how patient outcomes

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are achieved. Using his proposal offers a foundation for PSQRD (Nelson, 2014). By identifying
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the necessary area for quality improvement allows for maintaining elements of safety. Those

elements may consist of facility building structures, the ratio of staff versus patient population,
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and accessible equipment. Using an evidenced-based intervention to support required patient


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quality and safety; setting expectations of communication habits between staff and patient to

support the needs for patient care would be a necessary component of the PSQRD.
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When it’s necessary for nurses to utilize their clinical background during testimony as an

expert witness and should welcome the chance to be viewed as an expert witness. Based on their
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education, clinical experience; the profession of nursing is one of the most honorable professions
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as McConnell describes, “Nurses have legal obligations to the public, their patients, the

profession, and their employers. Unethical and inaccurate testimony is contrary to these
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obligations, established code of ethics, and professional standards” (McConnell, 2010).

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Running Head: Week 4 Case Study
As for preparing for testimony, those should have a clear understanding of the subject

matter of the content to be discussed during the questioning. As Zorn notes, “effective

interpretation and response to questions; suggestions for appearance and demeanor, and other

practical pearls of wisdom” (Zorn, 2015). A clear understanding of the topic provides insight for

the expert witness supporting their testimony by reviewing documentation and presenting facts

and not opinions related to questions.

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Running Head: Week 4 Case Study
References

Maliff, R. (2012). SMART SHOPPING. Health Facilities Management, 25(6), 21.

McConnell, T., & Vaughn, S. (2010). Standards for nurse expert witnesses: a recommendation.
Journal Of Legal Nurse Consulting, 21(2), 3-7.

Nelson, R., & Staggers, N. (2014). Health informatics an interprofessional approach. St. Louis,
MO: Elsevier Mosby.

Seargeant, D., & Spence, J. (2018). 4 Strategies to Unlock Healthcare Performance Management
Constraints. Hfm (Healthcare Financial Management), 1-7.

Zorn, E. (2015). Serving as a Nurse Expert Witness: A Virtual Roundtable Discussion. Journal Of
Legal Nurse Consulting, 26(3), 40-44.

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