Professional Documents
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INVQM All Chapters
INVQM All Chapters
Chapter I
Research Problem
In this chapter, an overview of the study is provided. This chapter starts off by
presenting the background of the study, followed by the statement of the problem that
will be answered on the following chapters of the study. This also includes the
presentation of the review of related literature and review of related studies as well as the
and eventually, its overall performance and productivity. According to Winston and
Patterson (2006), a leader is one or more people who selects, equips, trains, and
influences one or more followers, who have diverse gifts, abilities, and skills and focuses
the followers to the organization’s mission and objectives causing them to willingly and
coordinated effort to achieve collective goal. There are three major styles of leading,
acts in ways that result in being a role model for the followers, provides meaning and
challenge that motivates and inspires the followers’ work, promotes their followers’
innovation and creativity, and attends to each follower’s need for achievement and
growth by acting as coach or mentor (Bass, 2000.) Another style is the transactional
the needs of both side of followers and leaders. This style depends on people who work
well in a shaped and administered environment and leaders are focused to the tasks that
needs to be done and completed. Lastly, the laissez-faire leadership wherein leaders are
hands-off and allow group members to make decisions (Chowdhury, 2014.) They believe
that their employees will excel when they are left alone to respond to their responsibilities
in their own ways. However, laissez-faire proves to be beneficial only when the group
members are highly skilled, well-motivated and capable enough. The other variables
whose relationship with these three will be identified in this study are motivation and
something because one sees either the value of doing it or the value that comes from it,
attachment with a person, group, or organization. Kanter (1982), and Pavett and Lau
(1983), pointed out that an important component of successful management is the ability
to influence others. As such, committed and motivated employees are more dedicated
supervisors must therefore be able to utilize the most appropriate leadership style in
leading the generation who will soon dominate the workforce, in order to be most
operations, hence, effective leaders are high in demand. In a study of followers under
motivated and inspired to achieve higher organizational goals under this style, and
described it as one that helps with the innovation of the entire organization, and has the
ability to promote staff goal and development. The transactional leadership style, as
studied by Syed et al. (2017), has a significant relationship with knowledge sharing
behaviour and similarly has a significant relationship with organizational creativity which
different. There is a high cost of doing nothing which demonstrates that subordinates may
be as sensitive to the reinforcement or discipline that they do not receive as they are to
the rewards and punishments that they do receive. Not seizing opportunities to provide
organizations (VonBergen, 2012). In addition, the study of Ozge and Hande (March,
the researchers asserted, it seems that leaders fail to support the legitimate interests of
organizations and employees by ignoring the responsibilities and duties assigned to them
and showing little or no concern for employees’ well-being. Among the three, a
leadership study on learning organizations was also conducted by Bernard M. Bass in the
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year 2000. He concluded that the future leaders of learning organizations will be
transformational. Using motivation and commitment as the predictors for group success,
My Linh Nguyen concluded in her 2017 study that employee motivation plays a vital role
on it as an assertive contributor, and Mohamud et al.’s study during the same year also
organizational effectiveness.
produce topnotch students and competitive workers in different fields. Providing quality
education and a conducive learning environment, its success stories continues to draw the
attention of the mass. An institution’s progress, such as this school, is highly inclined to
its operations which is run by its members, from the employers down to the employees.
These employees, especially the teaching staff, are those who interact and influence the
students’ growth on a daily basis and are therefore, important factors in meeting, or even
surpassing the goals of and expectations from the school. Their individual productivity is
fueled by their level of motivation towards their work and commitment to the educational
institution that they belong to, and these two factors are assumed to be related to the
leadership style of their leader based on past studies in businesses organizations. Most
findings in leadership studies assert that transformational and transactional leadership are
highly effective in high levels of employee motivation and commitment, while the
opposite goes for laissez-faire. However, the teaching staff of a learning institution are
not simple employees who all throughout work would follow orders and accomplish it
the way the employer wants it to be accomplished. Although they are considered as
followers, they become the role models in front their students and must imbue great
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ideals and independence. This characteristic of teachers where they have to shift position,
from being a follower to a leader, generated the problem as to whether or not it their
supervisor’s leadership style has a relationship with their level of motivation and
commitment.
information, then the relationship between the variables will be identified. The concept of
leadership and its different styles have come to be and have been studied since ancient
times, but were mainly focused on business organizations and the likes. However, these
are not the only organizations who has a structure and a leadership style which affects its
overall performance. Learning institutions are also important organizations as they foster
the future of the society. Hence, it would be best to identify which leadership styles have
utilized and improved to contribute in enhancing the employees’ performance and the
eventually, the students’ as well. This study will determine if there is a relationship
between the different leadership styles and employees’ motivation and commitment,
organizational performance. The results will greatly contribute in giving insights to the
leadership style dominantly expressed by the group’s head, and the level of motivation
towards work and commitment to the school that employees have, as well as the
relationship between the different leadership styles and the level of motivation and
Figure 1
The study will identify the relationship between the different major leadership
motivation and commitment because they are factors that significantly affect the
survey questionnaire will identify the leadership style of the employees’ leader or
supervisor, the level of motivation and commitment the employees’ have and the
relationship between these factors. Once identified and determined, the conclusion drawn
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from the results can help leaders utilize the leadership style that has a positive significant
This study aims to determine the relationship between the different leadership styles
leadership styles:
4.1 Transformational
4.2 Transactional
4.3 Laissez-faire?
leadership styles:
5.1 Transformational
5.2 Transactional
5.3 Laissez-faire?
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ready, able, and willing to change (Bass, 1996). Transformational leaders are more likely
to be called quiet leaders for they lead by example. They are aware on the important
things, achievements and ideals. Transactional leaders promote compliance and they keep
their followers motivated. There is a need for leaders to appreciate the value of learning
leadership position, but he or she more or less neglects the responsibilities and
obligations assigned to his or her position. These leaders who do nothing usually gives
the firm negative consequences since they would typically think that doing nothing will
not affect their organization’s performance. Moreover, having such leaders even
demotivate good performers and encourage poor workers. The probability of having
desired behavior decreases and the levels of undesired performance increases. The
inaction of these supervisors pays a very high price during the long run (VonBergen,
2012).
doing things towards a certain goal using the best ways possible. In order to achieve these
goals, the leader should gain the employees’ trust and make them follow. Nevertheless, in
order to make them trust him and complete their tasks properly for the organization, the
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employees should be motivated. The leaders and the employees help one another to attain
Commitment has been defined and measured in many different ways. One of
organization he or she belongs to. It also reflects the degree to which the individual
its followers in a desired manner to achieve the desired collective goal, hence, they
concluded in their study that leadership styles can affect the quality of work life.
The findings of the study conducted by Koech and Namusonge (2012) on laissez-
faire leadership are consistent with the observations and studies of previous
investigations. Avoidant leaders under this style choose not to intervene with the work
affairs, avoid responsibilities, and neglect building relationships with the subordinates
ineffectiveness. On the other hand, effective reward and recognition systems under the
correlation with organizational performance, since the leaders are able to inspire their
giving them appropriate rewards such as bonuses and commission based on their
performance, and by clearing out a direction to achieve organizational goals. Both the
leaders and their followers work towards the objectives of group through knowledge
management during their exchanges which also creates organizational creativity. It was
concluded in the study of Hussain et al. (2017), that due to the knowledge management
success.
showed that leaders using this style might help develop a delightful work atmosphere for
workers’ fulfillment and satisfaction. The study has raised social awareness on the
outcomes. Hence, organizations were encouraged to apply the studied style to contribute
organizations in corporate sectors supported the statements of Bass and Avolio (1994),
that both transformational and transactional leadership style boost the level of employee
commitment to their organization. However, the result for the laissez-faire leadership
affective commitment. The results of the study also clearly reveals the comparison
between transformational and transactional style, wherein both has a significant impact
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style, in sync of its results with commitment, has a negative relationship with employee
motivation as well.
Motivation moves the people to act and continue their action already initiated. In
a group motivation heightens the desire of a person to work effectively and efficiently
according to the person’s position. The study conducted by Ozkan and Solmaz (2015),
reveals that the type of work and the promotion in the organization has a great effect on
subordinates, including the working conditions, salary, and appreciation they provide, has
helps organizations grow and be more productive correlating to their mission and goals.
motivation, which is recognition and empowerment. He implies that this factors helps in
relationship that helps build a great relationship on employees and the organization. This
shows how organizations must work well on developing better rules and policies that
their employees to help maximize their job performance. The study also stated that this
affected by the leadership style utilized by their supervisors. This includes the degree of
and more. Therefore, letting the employees work opportunities, listening to their ideas,
delegating them high responsibility tasks, and giving them freedom to make choices are
Employee motivation has always been a challenge for many leaders globally.
Researches on what motivates employees have already been done, but most, if not all are
really generalizations. Joshua Jensen’s study on employee motivation last 2018 points out
that leaders in organizations have the responsibility of determining what motivates their
employees and that what motivates them may differ from people to people. Through
regular touch points, leaders must spend time building relationships and getting to know
their employees on an intimate level to determine what motivates them. It will take time
and effort but it will all boil down to knowing the employees and being able to interact
and lead them in ways that will make and keep them motivated and satisfied with what
they do.
performance and an essential activity for a group’s success. The findings of Mohamud et
and employee commitment, and that job involvement, intrinsic motivation, and job
However, the study of Ajay Garg and Dillen Ramjee (2013) showed that there is
relationship with continuance commitment which is related to the costs associated with
leaving the organization the individual currently belongs to. Employees with a strong
continuance commitment remain with the organization because it provides them with
desirable personal outcomes and benefits that they are unwilling to sacrifice. And
is positively weak.
Another study of Dr. Bassam Al-Daibat (2017) on the impact of leadership styles
transformational leadership was found out to be more effective. The leaders were
workers capacities and gives meaning to their work by empowering them to achieve
current commitments towards work and completion of the tasks while helping them to
Hypotheses
employees’ motivation
employees’ motivation
employees’ motivation
employees’ motivation
employees’ motivation
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employees’ motivation
employees’ commitment
employees’ commitment
employees’ commitment
employees’ commitment
employees’ commitment
employees’ commitment
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Chapter II
Research Methodology
This chapter gives an outline of the research methods that were followed in the
study. It provides information on the participants, as well as the criteria of their inclusion
in the study. The researchers also described the how the variables were measured and
what research design and procedures were utilized for the purpose of the study. The
instrument for data collection is included and the definition of terms is also presented.
Measurement of Variables
The study computed for the mean of variables and their correlation coefficients
based on the data of the ordinal scale of the questionnaire to determine the relationship of
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the different leadership styles and employee motivation and commitment. The results will
be utilized to determine and analyze their level of motivation and commitment depending
The respondents of the study are the teaching staff of the Senior High School
Department of Saint Paul School of Professional Studies, Palo, Leyte. The respondents
are certified employees of the school, teaching senior high school students. The
researchers asked for the official list of the Senior High School teachers from the Human
Resource Head to identify all the respondents who were to partake in the study. However,
it should be noted that a small portion of the population did not participate in the study
Research Instrument
The study will use structured questionnaires with three sections to gather the
needed information. The first section is the Multifactor Leadership Questionnaire (MLQ)
Rater Form developed by Bass and Avolio, adapted from Chowhury’s leadership study. It
contains relevant statements that will identify the leadership style of the employees’
supervisor based on their observations. The second section is the Work Motivation Scale.
commitment to the organization. A 5-point Likert scale was marked by the respondents
for the first section and a 6-point Likert scale for the second and third section depending
on their answer.
To fully understand the entirety and the purpose of the study, the following terms
were defined:
Leadership. This refers to creating ways that will mold and help people to contribute
to their own interest which create and innovate ideas to solve problems
Commitment. The attitude of being dedicated and loyal to the organization the
person belongs to
The independent variables of the study are the leadership styles and the dependent
variables are employees’ motivation and commitment. This quantitative research will be
using descriptive design to determine the relationship between the different leadership
styles and employees’ motivation and commitment. These variables were measured first
Data Processing
The data gathered was analyzed by computing the mean of the variables, then
Pearson’s correlation was applied to draw logical conclusion. The analysis was done
using Statistical Package of Social Sciences (SPSS). The hypotheses were tested at α =
0.05. The p-value must be less than the alpha to be considered as significant. Once the
relationship is identified as significant, the strength and direction of the correlation values
are interpreted wherein -1 is considered perfectly negative, -0.8 is strongly negative, -0.5
Chapter III
This chapter contains the interpretation of results from the gathered data, including
its discussions which provides an explanation of the results to bring out the essence of the
study. This also includes the summary of the findings, as well as meaningful conclusions
Interpretation of Results
Table 1
Transformational leadership as experienced by the respondents
f
Statement Mean Interpretation
N=30
Instills pride in me for being associated with him/her 113 3.77 Fairly Often
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Go beyond self-interest for the good of the group 120 4.00 Fairly Often
Act in ways that build others respect for him/her 121 4.03 Fairly Often
Provides feedback so that I will know how I am doing 114 3.80 Fairly Often
Talk about his/her most important values and beliefs 102 3.40 Sometimes
Specify the importance of having a strong sense of purpose 115 3.83 Fairly Often
Consider the moral and ethical consequences of decisions 117 3.90 Fairly Often
Emphasize the importance of having a collective sense of 125 4.17 Fairly Often
mission
Provides challenges that fosters growth 121 4.03 Fairly Often
Talks enthusiastically about what needs to be accomplished 122 4.07 Fairly Often
As shown in the table from the previous page, most of the statements relevant to
having a collective sense of mission which is fairly often observed has the highest mean
at 4.17 while talking about his/her most important values and beliefs which is sometimes
Table 2
Transactional leadership as experienced by the respondents
f
Statement Mean Interpretation
N=30
Makes clear expectations 114 3.80 Fairly Often
Sets a standard for carrying out a job 124 4.13 Fairly Often
Provides incentives and well earned recognition 113 3.77 Fairly Often
Spend time mentoring and coaching subordinates 117 3.90 Fairly Often
Provides assistance in exchange for efforts 107 3.57 Fairly Often
Concentrates his/her full attention on dealing with mistakes, 109 3.63 Fairly Often
complaints and failures
Values order and structure 106 3.53 Fairly Often
Discuss in specific terms who is responsible for achieving 114 3.80 Fairly Often
performance targets
Make clear what one can expect to receive when performance 112 3.73 Fairly Often
goals are achieved
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Express satisfaction when expectations are met 116 3.87 Fairly Often
As shown in the table above, all of the statements relevant to transactional leadership
are fairly often observed. Setting a standard for carrying out a job which is fairly often
observed has the highest mean at 4.13 while valuing order and structure which is also
Table 3
Laissez-faire leadership as experienced by the respondents
f
Statement Mean Interpretation
N=30
Avoids getting involved when important issues arise 64 2.13 Once in a while
He/she is absent when needed 54 1.80 Once in a while
Avoids making decisions 61 2.03 Once in a while
Delay responding to urgent questions 64 2.13 Once in a while
Lets me work complex problems out on my own 65 2.17 Once in a while
Stays out of the way as I work 72 2.40 Once in a while
Gives complete freedom in choosing ways to finish the job 102 3.4 Sometimes
Does not work with employees to meet goals 52 1.73 Once in a while
Believes that it is best to leave employees alone 75 2.5 Sometimes
Provides little to no guidance 54 1.8 Once in a while
leadership are observed once in a while. Giving complete freedom in choosing ways to
finish the job which is sometimes observed has the highest mean at 3.4 while not working
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with the employees to meet goals which is observed once in a while has the lowest mean
at 1.73.
Table 4
Leadership styles as experienced by the respondents
This is the result on the most currently experienced leadership style by the
respondents of the study. Among the three leadership styles, transformational and
transactional leadership which are both fairly often observed has the highest means at
3.77 while laissez-faire leadership which is observed once in a while has the lowest mean
under transformational leadership, is mostly observed by the employees with the highest
mean of 4.17 and not working with the employees to meet goals, a behavior under
laissez-faire leadership, is least observed by the employees with the lowest mean of 1.73.
Table 5
Respondents’ level of motivation towards work
f
Statement Mean Interpretation
N=30
Has managers and leaders who are helpful and fair 166 5.30 Agree
Gives you status and prestige 144 4.80 Agree
Provides satisfactory material rewards 131 4.37 Somewhat Agree
Allows you to reach and develop your full potential 142 4.73 Agree
Means working in pleasant and helpful 141 4.70 Agree
environment
Is a secure one 144 4.80 Agree
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This table shows the mean of the statements that will determine the respondents’
level of motivation towards their work. Most statements are agreed upon by the
respondents, indicating that they more or less are motivated by their job as faculty
Table 6
Respondents’ level of commitment to the organization
f
Statement Mean Interpretation
N=30
I am willing to put a great deal of effort beyond 160 5.33 Agree
that normally expected in order to help this
organization be successful
I talk high about this organization to my friends as 151 5.03 Agree
a great organization to work for
I feel very little loyalty to this organization 156 5.20 Agree
I would accept almost any type of job assignment 148 4.93 Agree
in order to keep working for this organization
I find that my values and organization‘s values are 149 4.97 Agree
very similar
I am proud to tell others that I am part of this 177 5.90 Strongly Agree
organization
I could just as well be working for a different 108 3.60 Somewhat Agree
organization as long as the type of work was
similar
This organization really inspires the very best in 153 5.10 Agree
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The table from the previous page shows the mean of the statements that will
determine the respondents’ level of commitment to the organization. Most statements are
agreed upon by the respondents, indicating that they more or less are committed to the
Table 7
Respondents’ level of motivation and commitment
This table determines the employees’ level of motivation towards their work and
their level of commitment to the organization. This table shows the mean of the
observed from the previous tables (tables 5 and 6) and presented in the table above (table
7), the respondents have high levels of motivation towards work at 4.79 and high levels
Table 8
Leadership styles and employees’ motivation correlation
These are the results on the relationship of the three major leadership styles-
motivation. The table above shows the results of the Pearson’s correlation statistical
treatment on the data on the different leadership styles and employees’ motivation from
the survey. At α = 0.05, p-value below the alpha level is considered significant and its
observed from the table, transformational leadership with the p-value of 0.0.39 and
transactional leadership with the p-value of 0.008, both have a significant relationship
with the employees’ high level of motivation, while laissez-faire leadership with the p-
coefficients of 0.379 and 0.475 have a weak positive relationship with employees’
motivation.
Table 9
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These are the results on the relationship of the three major leadership styles-
commitment. The table above shows the results of the Pearson’s correlation statistical
treatment on the different leadership styles and employees’ commitment from the survey
data. Like the previous table, at α = 0.05, p-value below the alpha level is considered
significant and its strength and direction is measured through its corresponding
correlation coefficient. As observed from the table, all the leadership styles-
values of 0.125, 0.123, and 0.264, show no significant relationship with the employees’
Discussions
From the results of the survey, it is found out that employees fairly often observe
having a collective sense of mission has the highest mean at 4.17 and the behavior under
transformational leadership most often observed. On the other hand, talking about his/her
most important values and beliefs has the lowest mean at 3.40 and the behavior under
transformational leadership least observed. This suggests that the supervisor of the
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faculty members transform the needs, aspirations, and values of followers from a focus
generate emotion, energy, and excitement that cause followers to make significant
personal sacrifices in the interest of the mission, and to perform above and beyond the
Setting a standard for carrying out a job has the highest mean at 4.13 and the behavior
under transactional leadership most often observed, while valuing order and structure has
the lowest mean at 3.53 and the behavior under transactional leadership least observed.
in choosing ways to finish the job which is sometimes observed has the highest mean at
3.4 and the behavior under laissez-faire leadership most often observed, while not
working with the employees to meet goals which is observed once in a while has the
lowest mean at 1.73 and the behavior under laissez-faire leadership least observed. This
indicates that the supervisor is not one to neglect duties and pass the heavy
which are both fairly often observed has the highest means, both at 3.77 while laissez-
faire leadership which is observed once in a while has the lowest mean at 2.21.
transformational leadership, is mostly observed by the employees with the highest mean
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of 4.17 and not working with the employees to meet goals, a behavior under laissez-faire
leadership, is least observed by the employees with the lowest mean of 1.73
The survey also determined the level of motivation and commitment of the
respondents. They have high levels of motivation towards work at 4.79 and high levels of
The results of the Pearson’s correlation statistical treatment on the data determined
the relationship between the different leadership styles and employees’ motivation from
the survey data. At α = 0.05, p-value below the alpha level is considered significant and
its strength and direction is measured through its corresponding correlation coefficient.
As observed from the table, transformational leadership with the p-value of 0.0.39 and
transactional leadership with the p-value of 0.008, both have a significant relationship
with the employees’ high level of motivation, while laissez-faire leadership with the p-
coefficients of 0.379 and 0.475 have a weak positive relationship with employees’
motivation. These two leadership styles can positively but not greatly affect the level of
by the supervisor, will not be able to affect their level of motivation towards their work.
Pearson’s correlation statistical treatment was also used to determine the relationship
between the different leadership styles and employees’ commitment from the survey data.
Like the previous treatment, at α = 0.05, p-value below the alpha level is considered
significant and its strength and direction is measured through its corresponding
correlation coefficient. The results show that all the leadership styles- transformational,
30
0.123, and 0.264, show no significant relationship with the employees’ high level of
commitment. Whether or not the supervisor of the department utilize any of the three
leadership styles, it does not affect the level of commitment the respondents have towards
the organization.
Summary of Findings
After all the processing, from data collection to treatment, the study reveals a number
of findings:
1. Results show that transformational and transactional leadership are the leadership
2. These teachers of the Saint Paul School of Professional Studies - Senior High
School Department who were the respondents of the study possess high levels of
3. The same teachers who participated in the study also possess high levels of
suggesting that the two can contribute in helping the employees have an
whether or not it is observed from their leader or direct supervisor, it will not
5. Lastly, the findings revealed that the three leadership styles, transformational,
Conclusions
motivation and commitment is a must. Hence, variables that can enhance the level of
motivation towards work and the level of commitment a member have for his/her
organization should be identified. One of the most often variable used by business
organizations is the leadership style of the head. This variable is used by the researchers
commitment in an educational institution. After the analyzing the results and interpreting
transactional, and laissez-faire leadership, majority of the teachers from the Senior
2. The teachers from the Senior High School Department of Saint Paul School of
Professional Studies are highly motivated towards their work as faculty members;
3. The teachers from the Senior High School Department of Saint Paul School of
employees’ motivation. The style has a weakly positive connection with the
employees’ motivation. The style has a weakly positive connection with the
may or may not have a strong commitment towards their organization or department;
Recommendations
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From the results and conclusion, the researchers suggest the following strategies that
may help educational institutions, especially faculty heads, in increasing their work
productivity through high levels of employee motivation and commitment. The survey
conducted also raised several hypotheses worthy of further research on the variables
2. Perform researches that will identify the major contributors of the employees’ high
levels of commitment towards the educational institution and why they are so;
teachers to work beyond what is expected from them for the welfare of the students
productivity;
5. Identify other factors that can directly affect organizational productivity and