Eaton 9355 Ups 10 15 Kva User Guide 164201594

Eaton® 9355 UPS
10/15 kVA
User’s Guide
p/n: 164201594
Revision J1
Class A EMC Statements
FCC Part 15
NOTE This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user
will be required to correct the interference at his own expense.
ICES-003
This Class A Interference Causing Equipment meets all requirements of the Canadian Interference
Causing Equipment Regulations ICES 003.
Cet appareil numérique de la classe A respect et outes les exigences du Reglement sur le matériel
brouilleur du Canada.
IEC 62040-2
Some configurations are classified under IEC 62040-2 as “C2 UPS for Unrestricted Sales
Distribution.”
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P-110000654-001 Revised: December 21st, 2018
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Table of Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.1 UPS Standard Features ................................................................................................................................ 2
1.1.1 Control Panel ....................................................................................................................................... 2
1.1.2 Customer Interface ............................................................................................................................... 2
1.1.3 Advanced Battery Management............................................................................................................... 2
1.2 Options and Accessories.............................................................................................................................. 3
1.2.1 Extended Battery Module (EBM).............................................................................................................. 3
1.2.2 Parallel System .................................................................................................................................... 3
1.2.3 Monitoring and Communication ............................................................................................................... 3
1.3 Battery System .......................................................................................................................................... 4
1.3.1 Battery Configurations ........................................................................................................................... 4
1.4 Using This Manual ...................................................................................................................................... 4
1.5 Conventions Used in This Manual .................................................................................................................. 4
1.6 Symbols, Controls, and Indicators .................................................................................................................. 5
1.7 For More Information .................................................................................................................................. 6
1.8 Getting Help .............................................................................................................................................. 6
1.9 Equipment Registration ............................................................................................................................... 6
2 Safety Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
2.1 Consignes de Sécurité ................................................................................................................................. 8
2.1.1 CONSIGNES DE SÉCURITÉ IMPORTANTES CONSERVER CES INSTRUCTIONS ............................................... 8
2.2 Advertencias de Seguridad ........................................................................................................................... 9
2.2.1 INSTRUCCIONES DE SEGURIDAD IMPORTANTES GUARDE ESTAS INSTRUCCIONES ..................................... 9
3 UPS Installation Plan and Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

3.1 Creating an Installation Plan ........................................................................................................................ 11
3.2 Preparing the Site ..................................................................................................................................... 11
3.2.1 Environmental and Installation Considerations .......................................................................................... 11
3.3 UPS System Power Wiring Preparation ......................................................................................................... 24
3.4 Inspecting and Unpacking the Equipment ...................................................................................................... 28
4 UPS System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

4.1 Preliminary Installation Information............................................................................................................... 31
4.2 Unloading the UPS Cabinet from the Pallet..................................................................................................... 31
4.2.1 Three-High Cabinets or Two-High EBM Cabinets ....................................................................................... 31
4.2.2 Two-High UPS Cabinets ....................................................................................................................... 34
4.3 External AC Power Wiring Installation ........................................................................................................... 38
4.3.1 Selecting an Installation Option.............................................................................................................. 38
4.3.2 UPS and UPS with Input Isolation Transformer Power Wiring Installation........................................................ 38
4.3.3 UPS with a Version 1 Wall-Mounted Bypass Switch ................................................................................... 41
4.3.4 UPS with a Version 2 Wall-Mounted Bypass Switch ................................................................................... 47
Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1 v

Table of Contents
4.4 Stabilizing the Cabinet ............................................................................................................................... 55

4.5 Internal Battery Tray Wiring Connections ....................................................................................................... 58
4.6 Extended Battery Module Installation............................................................................................................ 62
5 UPS Wiring Diagram Schematics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
6 Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
6.1 Installing Communication Options and Control Terminals .................................................................................. 73
6.2 Communication Options ............................................................................................................................ 76
6.2.1 DB-9 Communication Port .................................................................................................................... 76
6.2.2 X-Slot Cards....................................................................................................................................... 77
6.2.3 Remote Monitor Panel ......................................................................................................................... 78
6.2.4 Industrial Relay Card............................................................................................................................ 80
6.2.5 LanSafe Power Management Software ................................................................................................... 82
6.3 Control Terminals ..................................................................................................................................... 82
6.3.1 Remote Emergency Power-off .............................................................................................................. 83
6.3.2 Relay Output Contacts ......................................................................................................................... 83
6.3.3 Programmable Signal Inputs.................................................................................................................. 83
7 UPS Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

7.1 Control Panel Functions ............................................................................................................................. 85
7.1.1 Changing the Language........................................................................................................................ 85
7.1.2 Display Functions ............................................................................................................................... 86
7.1.3 User Settings..................................................................................................................................... 86
7.2 Initial UPS Startup..................................................................................................................................... 88
7.2.1 Normal Mode Startup .......................................................................................................................... 89
7.2.2 Starting the UPS on Battery .................................................................................................................. 90
7.2.3 Internal Bypass Startup ........................................................................................................................ 90
7.2.4 UPS Maintenance Bypass Startup .......................................................................................................... 91
7.2.5 Wall-Mounted Maintenance Bypass Startup ............................................................................................. 91
7.3 Single UPS Shutdown................................................................................................................................ 91
7.4 Operating the UPS Maintenance Bypass Switch ............................................................................................. 91
7.4.1 Single UPS Bypass.............................................................................................................................. 92
7.4.1.1 Transfer the load from the UPS to maintenance bypass:...................................................................... 92
7.4.1.2 Transfer the load from maintenance bypass to the UPS....................................................................... 93
7.5 Operating the Wall-Mounted Bypass Cabinet.................................................................................................. 93
7.6 Configuring the UPS for EBMs .................................................................................................................... 94
8 UPS Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
8.1 UPS and Battery Care ................................................................................................................................ 97
8.1.1 Storing the UPS and Batteries ............................................................................................................... 97
8.2 When to Replace Batteries ......................................................................................................................... 97
8.3 Recycling the Used Battery or UPS............................................................................................................... 97
vi Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1

Table of Contents
9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
9.1 Typical Alarms and Conditions ..................................................................................................................... 99
9.2 Silencing the Alarm ................................................................................................................................. 100
10 Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
11 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1 vii

Table of Contents
viii Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1

List of Figures
Figure 1. The Eaton 9355 UPS and EBM (3-High Cabinets Shown) ........................................................................ 1
Figure 2. UPS Cabinet Dimensions (2-High Front and Right Side Views) ............................................................... 14
Figure 3. Extended Battery Module Dimensions (2-High Front and Right Side Views) ............................................. 15
Figure 4. UPS Cabinet Dimensions (3-High Front and Right Side Views) ............................................................... 16
Figure 5. Extended Battery Module Dimensions (3-High Front and Right Side Views) ............................................. 17
Figure 6. UPS Cabinet Dimensions (2 or 3-High Top and Bottom Views) ............................................................... 18
Figure 7. Extended Battery Module Dimensions (2 or 3-High Top and Bottom Views).............................................. 19
Figure 8. 2-High UPS Cabinet Center of Gravity ............................................................................................... 20
Figure 9. 2-High EBM Cabinet Center of Gravity .............................................................................................. 21
Figure 10. 3-High UPS Cabinet Center of Gravity ............................................................................................... 22
Figure 11. 3-High EBM Cabinet Center of Gravity .............................................................................................. 23
Figure 12. Removing the Stabilizing Bracket Bolts ............................................................................................. 32
Figure 13. Removing the Brackets and Shipping Pad.......................................................................................... 33
Figure 14. Unloading the Cabinet ................................................................................................................... 34
Figure 15. Removing the Pallet...................................................................................................................... 34
Figure 16. Removing the Vertical Bracket ........................................................................................................ 35
Figure 17. Reinstalling the M4 Screws and Remove Pallet Brackets ...................................................................... 35
Figure 18. Removing the Front Shipping Bracket and Shipping Pad ....................................................................... 36
Figure 19. Unloading the Cabinet ................................................................................................................... 37
Figure 20. Removing the Pallet...................................................................................................................... 37
Figure 21. UPS Rear View (3-High Shown) ....................................................................................................... 39
Figure 22. UPS with Input Isolation Transformer Rear View ................................................................................. 40
Figure 23. UPS Terminal Block (3-High Shown) ................................................................................................. 41
Figure 24. Input Isolation Transformer Terminal Block ........................................................................................ 41
Figure 25. Version 1 Bypass Cabinet Front Cover .............................................................................................. 42
Figure 26. Version 1 Internal Cover................................................................................................................. 43
Figure 27. Version 1 Bypass Breaker .............................................................................................................. 43
Figure 30. Version 1 UPS Output to Bypass Cabinet Wiring ................................................................................. 45
Figure 31. Version 1 Load Connections ........................................................................................................... 46
Figure 32. Version 1 Bypass AC Input Wiring.................................................................................................... 47
Figure 33. Version 2 Bypass Cabinet Front Door and Cover ................................................................................. 48
Figure 34. Version 2 Bypass Cabinet Front Cover Open ...................................................................................... 49
Figure 35. Version 2 Bypass Cabinet Internal Cover ........................................................................................... 49
Figure 36. Version 2 Bypass Cabinet Bypass Breaker ......................................................................................... 50
Figure 39. Version 2 Bypass Cabinet UPS Output to Bypass Wiring....................................................................... 53
Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1 ix

List of Figures
Figure 40. Version 2 Bypass Cabinet Load Connections ...................................................................................... 54

Figure 41. Version 2 Bypass Cabinet Bypass AC Input Wiring .............................................................................. 55
Figure 42. Lowering the Leveling Feet ............................................................................................................ 56
Figure 43. Stabilizing Bracket with One Cabinet ................................................................................................ 57
Figure 44. Stabilizing Bracket with Two Cabinets .............................................................................................. 57
Figure 45. Stabilizing Bracket with Three Cabinets............................................................................................. 58
Figure 46. Removing the Front Covers ............................................................................................................ 59
Figure 47. Battery Panel (Dead Front) ............................................................................................................. 60
Figure 48. Internal Battery Tray Wiring Connections........................................................................................... 61
Figure 49. Internal Battery Tray Wiring Diagram ................................................................................................ 62
Figure 50. Typical EBM Installation (2-High Cabinets Shown) ............................................................................... 63
Figure 51. Front Ground Strap Installation (2-High Cabinets Shown) ...................................................................... 64
Figure 52. UPS Wiring Diagram ..................................................................................................................... 65
Figure 53. UPS with Extended Battery Modules Wiring Diagram .......................................................................... 66
Figure 54. UPS with Input Isolation Transformer Wiring Diagram .......................................................................... 67
Figure 55. Wall-Mounted Bypass Switch (Version 1) Bypass Wiring Diagram........................................................... 68
Figure 56. UPS with Input Isolation Transformer and Version 1 Wall-Mounted Bypass Wiring Diagram ......................... 69
Figure 57. Version 2 Bypass Cabinet Bypass Wiring Diagram – without Maintenance Isolation Switch (MIS).................. 70
Figure 58. Version 2 Bypass Cabinet Bypass Wiring Diagram – with MIS................................................................ 70
Figure 59. UPS with Input Isolation Transformer and Version 2 Wall Mounted Bypass Cabinet Wiring Diagram .............. 71
Figure 60. Communication Options and Control Terminals .................................................................................. 73
Figure 61. Removing the Front Covers ............................................................................................................ 74
Figure 62. Installing Communication Cables ..................................................................................................... 74
Figure 63. Removing Knockout Tabs .............................................................................................................. 75
Figure 64. Reinstalling the Front Covers .......................................................................................................... 75
Figure 65. Communication Port ..................................................................................................................... 76
Figure 66. Optional X-Slot Cards .................................................................................................................... 78
Figure 67. Remote Monitor Panel .................................................................................................................. 78
Figure 68. RMP Dimensions ......................................................................................................................... 79
Figure 69. RMP Top Internal View.................................................................................................................. 80
Figure 70. Industrial Relay Card ..................................................................................................................... 81
Figure 71. External Control Terminal Connections ............................................................................................. 82
Figure 72. Eaton 9355 UPS Control Panel ........................................................................................................ 85
Figure 73. Maintenance Bypass Switch........................................................................................................... 92
x Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1

List of Tables
Table 1. Air Conditioning or Ventilation Requirements During Full Load Operation................................................... 12

Table 2. UPS Cabinet Weights ..................................................................................................................... 13
Table 3. UPS Cabinet Clearances ................................................................................................................. 13
Table 4. Eaton 9355 10–15 kVA UPS: Recommended Terminal Block Wiring ........................................................ 25
Table 5. Eaton 9355 10–15 kVA UPS with Version 1 Wall-Mounted Bypass Switch: Recommended Terminal Block
Wiring ......................................................................................................................................... 27
Table 6. Eaton 9355 10–15 kVA UPS with Version 2 Wall-Mounted Bypass Switch: Recommended Terminal Block
Wiring ......................................................................................................................................... 28
Table 7. Communication Port Pin Assignment................................................................................................. 77
Table 8. RMP Wire Terminations .................................................................................................................. 80
Table 9. IRC Wire Terminations.................................................................................................................... 81
Table 10. Programmable Signal Inputs ............................................................................................................ 84
Table 11. Menu Map for Display Functions ...................................................................................................... 86
Table 12. User Settings................................................................................................................................ 87
Table 13. UPS-Mounted Bypass Switch Positions.............................................................................................. 92
Table 14. Model List.................................................................................................................................. 101
Table 15. Dimensions and Weights .............................................................................................................. 101
Table 16. Environmental and Safety Specifications .......................................................................................... 102
Table 17. Technical Specifications ................................................................................................................ 102
Table 18. Model Specifications .................................................................................................................... 103
Table 19. Battery Specifications................................................................................................................... 103
Table 20. Battery Runtimes (in Minutes) at Full Load ........................................................................................ 104
Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1 xi

List of Tables
xii Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1

Chapter 1 Introduction
The Eaton® 9355 UPS uninterruptible power supply (UPS) is a true online, double-conversion three-phase
system that can be used to prevent loss of valuable electronic information and minimize equipment downtime.
It is ideal for protecting essential information technology and electrical engineering infrastructure in corporate,
telecom, health care, banking, and industrial applications.
The Eaton 9355 UPS continually monitors incoming electrical power and removes the surges, spikes, sags, and
other irregularities that are inherent in commercial utility power. Working with a building's electrical system, the
UPS supplies clean, consistent power that sensitive electronic equipment requires for reliable operation. During
brownouts, blackouts, and other power interruptions, batteries provide emergency power to safeguard
operation.
With the Eaton 9355 UPS, you can safely eliminate the effects of electrical line disturbances and guard the
integrity of your systems and equipment. Figure 1 shows the Eaton 9355 UPS and an optional Extended
Battery Module (EBM).
! IMPORTANT
Startup and operational checks must be performed by an authorized Eaton Customer Service Engineer, or the
warranty terms specified on the product's resources page become void. See Chapter 11 Warranty for details.
This service is offered as part of the sales contract for the UPS. Contact an Eaton service representative in
advance (a minimum two-week notice is required) to reserve a preferred startup date.
Figure 1. The Eaton 9355 UPS and EBM (3-High Cabinets Shown)
Providing outstanding performance and reliability, the Eaton 9355 UPS's unique benefits including the
following:
• Online UPS design with pure sine wave output. The UPS filters and regulates incoming AC power and
provides consistent power to your equipment without draining the battery.
• More wattage in less space with a 0.9 power factor–protecting more equipment and leaving more room
for expansion.
• Support for Powerware Hot Sync paralleling of multiple modules for redundancy or extra capacity.
• Input current total harmonic distortion (THD) of less than five percent, using active input power factor
correction.
Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1 1

Introduction
• ABM® technology that uses advanced battery management to increase battery service life, optimize
recharge time, and provide a warning before the end of useful battery life.
• Up to three hours of extended runtime with added EBMs.
• Advanced power management with the Software Suite CD for graceful shutdowns and power monitoring.
• Emergency shutdown control through the remote emergency power-off (REPO) port.
• Start-on-battery capability for powering up the UPS even if utility power is not available.
• Standard communication options with a DB-9 serial port, relay output contacts, and programmable signal
inputs.
• Optional X-Slot® cards with enhanced communication capabilities for increased power protection and
control.
1.1 UPS Standard Features

The UPS has many standard features that provide cost-effective and consistently reliable power protection. The
descriptions in this section provide a brief overview of the UPS standard features.
1.1.1 Control Panel

The control panel, located on the front of the UPS, has a four-button graphical LCD with backlight. It provides
useful information about the UPS itself, load status, events, measurements, and settings.
See Chapter 7 UPS Operating Instructions for additional information.
1.1.2 Customer Interface

• Building Alarm Monitoring – Up to four inputs in the UPS are available to connect the facility's alarm
system contacts. Some system configurations may limit the number of inputs available. The UPS uses
these inputs to monitor the building alarms in addition to the UPS status.
• X-Slot Communication Bays – Two communication bays are standard equipment. Up to two
communication cards can be installed in the UPS at any time.
For additional information on these topics, see Chapter 6 Communication.
1.1.3 Advanced Battery Management

Advanced Battery Management (ABM) technology uses sophisticated sensing circuitry and a three-stage
charger. The charger is a high-frequency, IGBT-based power conversion stage that extends the useful service
life of UPS batteries by isolating the battery from the electrical environment, except for periodic charging or
reserve mode operation. ABM also protects batteries from damage due to high current charging and inverter
ripple currents. Charging at high currents can overheat and damage batteries.
ABM extends battery life by keeping the batteries charged and performing periodic battery testing. The battery
test checks the batteries by transferring to battery mode. During the test the battery voltage is constantly
monitored to determine Battery Health. ABM is intended for VRLA style batteries.
An ABM charging cycle starts with the charger driving the battery voltage at maximum current limit, to a
battery charge level of 2.30volts/cell. The time it takes for the voltage to reach the battery charge level is saved
as the battery charge time. If the battery charge time exceeds 24 hours, an alarm sounds.
When the battery reaches the float level, the battery is charged at the float level for 48 hours. Due to charger
capability, some battery cabinet configurations extend float level to 72 hours. Twenty-four hours into the float
period, a series of battery tests are performed to check the battery health. The float level charge continues
after a successful test.
2 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1

Introduction
After initial startup, the battery run time on the front panel display indicates two minutes. After the 24-hour float
charging period and automated battery testing, the actual battery run time is determined and the actual battery
run time is displayed.
After the float period is completed, the charger is disconnected and the batteries are allowed to rest for up to
672 hours (28 days) maximum rest time. If the battery voltage falls below the opportunity charge level of 2.1V/
cell during the first 240 hours (10 days) of the rest period, an alarm sounds.
An ABM charge cycle is initiated whenever one of these four conditions occurs since the last charge cycle:
• The batteries have rested over the maximum rest time of 672 hours.
• Accumulated discharge time is over a maximum battery discharge time of 20 seconds.
• Battery voltage is under the opportunity charge level of 2.1 volts/cell and the cabinet has been in rest mode
for longer than 240 hours.
• A Battery Test command has been initiated.
1.2 Options and Accessories

Contact an Eaton sales representative for information about the following options.
1.2.1 Extended Battery Module (EBM)

Battery backup protection with additional runtime can be provide by equipping the UPS system with up to four
Extended Battery Modules (EBMs) containing sealed lead-acid, maintenance-free batteries. The EBMs are
housed in single, free-standing cabinets designed for line-up-and-match installation, but may be installed
separate from the UPS cabinet. An external battery disconnect switch or tie point must be used when three or
four EBMs are located separate from the UPS cabinet. The EBMs may be installed on either the right or left
side of the UPS cabinet. The recommended installation location for adjacent battery cabinets is on the right side
of the UPS cabinet.
1.2.2 Parallel System

Up to four 9355 UPSs can be paralleled for either redundancy or extra capacity using Eaton’s patented
Powerware Hot Sync paralleling technology. Powerware Hot Sync also enables wireless paralleling in the event
of a communications failure, providing the industry’s only truly redundant paralleling solution.
1.2.3 Monitoring and Communication

X-Slot Cards – Optional X-Slot cards support several protocols, such as SNMP, SMTP, HTTP, Modbus®, and
TCP/IP. See Chapter 6 Communication, for additional information on monitoring and communication features.
Remote Monitoring Device (RMD) – An optional RMD contains a touch screen status display and a local
audible alarm, allowing monitoring of the operational status and alarm condition of the UPS from virtually any
location within the facility, up to 300 feet from the UPS.
Refer to the Eaton Remote Monitoring Device (RMD) Installation and Operation Manual, listed in
paragraph 1.7 For More Information, for additional information.
PredictPulse™ Remote Monitoring and Management Service – PredictPulse is a subscription monitoring

and management service from Eaton that collects and analyzes data from connected power infrastructure
devices, providing us with the insight needed to make recommendations and take action on your behalf. It’s
also powered by CA Technologies, bringing together the best in hardware and software. Like a second set of
eyes on your power infrastructure, PredictPulse provides 24/7 remote monitoring of alarms and system
performance (load, temperature/humidity, battery health, energy savings and service level) to reduce downtime
risk and expedite repairs. PredictPulse also shares real-time status and trend information via an online
dashboard and smartphone mobile app (Apple and Android), giving subscribers insights about past and current
performance, a list of all active alarms, and asset management data (i.e., battery date codes, last and next
scheduled service dates, firmware versions). The service notifies customers of critical alarms, supports remote
diagnostics, and facilitates smart dispatch of technicians. PredictPulse requires a Power Xpert® Gateway X-Slot

Introduction
(PXGMS) connectivity card in an X-Slot communication bay and an Environmental Monitoring Probe (EMP) for
battery temperature/humidity monitoring. See Chapter 6 Communication, for additional information.
1.3 Battery System

The battery system provides emergency short-term backup power to safeguard operation during brownouts,
blackouts, and other power interruptions.
1.3.1 Battery Configurations

The 9355 UPS battery system can be internal to the UPS cabinet, an Extended Battery Module/s (EBM)s, or a
combination of both. The EBMs are connected in parallel with the internal batteries to provide extended run
time. The battery system is equipped with sealed lead-acid, maintenance-free batteries.
An external battery disconnect switch or tie point must be used when battery systems are located separate
from the UPS cabinet and wiring exceeds the number of battery terminals available.
A supplemental 48 Vdc shunt trip signal for the battery disconnect device is provided by the UPS, but is not
required for normal operation.
1.4 Using This Manual

This manual describes how to install and operate the Eaton 9355 UPS. Read and understand the procedures
described in this manual to ensure trouble-free installation and operation. In particular, be thoroughly familiar
with the REPO procedure or the LOAD OFF procedure, see Chapter 7 UPS Operating Instructions.
The information in this manual is divided into sections and chapters. The system, options, and accessories
being installed dictate which parts of this manual should be read. At a minimum, Chapter 1 Introduction
through Chapter 4 UPS System Installation and Chapter 7 UPS Operating Instructions should be
examined.
Read through each procedure before beginning the work. Perform only those procedures that apply to the UPS
system being installed or operated.
1.5 Conventions Used in This Manual

This manual uses these type conventions:
• Bold type highlights important concepts in discussions, key terms in procedures, and menu options, or
represents a command or option that you type or enter at a prompt.
• Italic type highlights notes and new terms where they are defined.
• Screen type represents information that appears on the screen or LCD.
Icon Description
Note Information notes call attention to important features or instructions.
[Keys] Brackets are used when referring to a specific key, such as [Enter] or [Ctrl].
In this manual, the term UPS refers only to the UPS cabinet and its internal elements. The term UPS system
refers to the entire power protection system – the UPS cabinet, an external battery system, and options or
accessories installed.
The term line-up-and-match refers to accessory cabinets that are physically located adjacent to the UPS. The
term standalone refers to accessory cabinets that are located separate from the UPS.
Left and right side notations are referenced standing in front of the cabinet.

Introduction
1.6 Symbols, Controls, and Indicators

The following are examples of symbols used on the product to alert you to important information:
RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric
shock symbol.
CAUTION: REFER TO OPERATOR'S MANUAL - Refer to your operator's manual for

additional information, such as important operating and maintenance instructions.
This symbol indicates that you should not discard the product in the trash. This product
must be disposed of properly. For more information, contact your local recycling/reuse or
hazardous waste center.
This symbol indicates that you should not discard waste electrical or electronic
equipment (WEEE) in the trash. For proper disposal, contact your local recycling/reuse or
ON - Indicates that the switch is in the ON position.
OFF - Indicates that the switch is in the OFF position.
PHASE - The word “phase.”

Introduction
1.7 For More Information

Refer to the Eaton 9355 Parallel UPS 10/15 kVA User’s Guide for the following additional information:
• Installation instructions, including site preparation, planning for installation, wiring and safety information,
and detailed illustrations of cabinets with dimensional and connection point drawings
• Operation, including breakers, standard features and optional accessories, procedures for using the bypass
functions, and information about maintenance
Refer to the Eaton Remote Monitoring Device (RMD) Installation and Operation Manual for additional
installation and operating instructions.
• Visit www.eaton.com/powerquality or contact an Eaton service representative for information on how to
obtain copies of these manuals.
1.8 Getting Help

If help is needed with any of the following:
• Scheduling initial startup
• Regional locations and telephone numbers
• A question about any of the information in this manual
• A question this manual does not answer
Please call the Customer Reliability Center at:
United States: 1-800-843-9433

Canada: 1-800-461-9166 ext 260
All other countries: Call your local service representative
Please have the following information ready when you call for service:
• Model number
• Serial number
• Firmware version number
• Date of failure or problem
• Symptoms of failure or problem
• Customer return address and contact information
Please use the following e-mail address for manual comments, suggestions, or to report an error in this
manual:
E-ESSDocumentation@eaton.com
1.9 Equipment Registration

Please visit www.eaton.com/pq/register to register your new Eaton UPS / Eaton UPS Accessory.
Model Number:
Serial Number:

Chapter 2 Safety Warnings
IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS

This manual contains important instructions that you should follow during installation and maintenance of the
UPS and batteries. Please read all instructions before operating the equipment and save this manual for future
reference.
DANGER
This UPS contains LETHAL VOLTAGES. All repairs and service should be performed by AUTHORIZED SERVICE
PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS inside the UPS.
WARNING
• This UPS contains its own energy source (batteries). The UPS output may carry live voltage even when the
UPS is not connected to an AC supply.
• To reduce the risk of fire or electric shock, install this UPS in a temperature and humidity controlled, indoor
environment, free of conductive contaminants. Ambient temperature must not exceed 40°C (104°F). Do
not operate near water or excessive humidity (95% maximum).
• To reduce the risk of fire, connect only to a circuit provided with 100 amperes maximum branch circuit
overcurrent protection in accordance with the National Electrical Code® (NEC®), ANSI/NFPA 70.
• Output overcurrent protection and disconnect switch must be provided by others.
CAUTION
• Batteries can present a risk of electrical shock or burn from high short circuit current. Observe proper
precautions. Servicing should be performed by qualified service personnel knowledgeable of batteries and
required precautions. Keep unauthorized personnel away from batteries.
• Proper disposal of batteries is required. Refer to your local codes for disposal requirements.
• Never dispose of batteries in a fire. Batteries may explode when exposed to flame.

Safety Warnings
2.1 Consignes de Sécurité
2.1.1 CONSIGNES DE SÉCURITÉ IMPORTANTES CONSERVER CES INSTRUCTIONS
! IMPORTANT
Ce manuel comporte des instructions importantes que vous êtes invité à suivre lors de toute procédure
d'installation et de maintenance des batteries et de l'onduleur. Veuillez consulter entièrement ces instructions
avant de faire fonctionner l'équipement et conserver ce manuel afin de pouvoir vous y reporter ultérieurement.
DANGER!
Cet onduleur contient des TENSIONS MORTELLES. Toute opération d'entretien et de réparation doit être
EXCLUSIVEMENT CONFIÉE A UN PERSONNEL QUALIFIÉ AGRÉÉ. AUCUNE PIÈCE RÉPARABLE PAR
L'UTILISATEUR ne se trouve dans l'onduleur.
AVERTISSEMENT!
• Cet onduleur renferme sa propre source d'énergie (batteries). Les prises de sortie peuvent être sous
tension même lorsque l'onduleur n'est pas branché sur le secteur.
• Pour réduire les risques d'incendie et de décharge électrique, installer l'onduleur uniquement à l'intérieur,
dans un lieu dépourvu de matériaux conducteurs, où la température et l'humidité ambiantes sont
contrôlées. La température ambiante ne doit pas dépasser 40 °C. Ne pas utiliser à proximité d'eau ou dans
une atmosphère excessivement humide (95 % maximum).
• La protection contre une surintensité pour le(s) circuit(s) de sortie de courant alternatif doit être fournie par
un autre fournisseur.
• Les interrupteurs de déconnexion convenables pour le(s) circuit(s) de sortie de courant alternatif doivent
être fournie par un autre fournisseur.
ATTENTION!
• Les batteries peuvent présenter un risque de décharge électrique ou de brûlure par des courts-circuits de
haute intensité. Prendre les précautions nécessaires.
• Une mise au rebut réglementaire des batteries est obligatoire. Consulter les règlements en vigueur dans
votre localité.
• Ne jamais jeter les batteries au feu. L'exposition aux flammes risque de les faire exploser.

Safety Warnings
2.2 Advertencias de Seguridad

2.2.1 INSTRUCCIONES DE SEGURIDAD IMPORTANTES GUARDE ESTAS INSTRUCCIONES
! IMPORTANT
Este manual contiene instrucciones importantes que debe seguir durante la instalación y el mantenimiento del
SIE y de las baterías. Por favor, lea todas las instrucciones antes de poner en funcionamiento el equipo y
guarde este manual para referencia en el futuro.
PELIGRO
Este SIE contiene VOLTAJES MORTALES. Todas las reparaciones y el servicio técnico deben ser efectuados
SOLAMENTE POR PERSONAL DE SERVICIO TÉCNICO AUTORIZADO. No hay NINGUNA PARTE QUE EL
USUARIO PUEDA REPARAR dentro del SIE.
WARNING
• Este SIE contiene su propia fuente de energía (las baterías). Los receptáculos de salida pueden transmitir
corriente eléctrica aun cuando el SIE no esté conectado a un suministro de corriente alterna (c.a.).
• Para reducir el riesgo de incendio o de choque eléctrico, instale este SIE en un lugar cubierto, con
temperatura y humedad controladas, libre de contaminantes conductores. La temperatura ambiente no
debe exceder los 40°C. No trabaje cerca del agua o con humedad excesiva (95% máximo).
• La protección contra exceso de corriente para el/los circuito(s) de CA de salida será suministrada por
terceros.
• Los interruptores de desconexión debidamente clasificados para el/los circuito(s) de CA de salida serán
suministrados por terceros.
PRECAUCIÓN
• Las baterías pueden presentar un riesgo de descargas eléctricas o de quemaduras debido a la alta
corriente de cortocircuito. Preste atención a las instrucciones correspondientes.
• Es necesario desechar las baterías de un modo adecuado. Consulte las normas locales para conocer los
requisitos pertinentes.
• Nunca deseche las baterías en el fuego. Las baterías pueden explotar si se las expone a la llama.

Safety Warnings

Chapter 3 UPS Installation Plan and Unpacking
Use the following basic sequence of steps to install the UPS:
1. Create an installation plan for the UPS system.

2. Prepare your site for the UPS system.
3. Inspect and unpack the UPS cabinet.
4. Unload and install the UPS cabinet, and wire the system.
5. Complete the Installation Checklist.
6. Have authorized service personnel perform preliminary operational checks and start up the system.
The instructions are intended for the chief operator/system supervisor, electrical consultants, and installation
electricians. Local regulations and electrical code must be followed during the UPS installation.
3.1 Creating an Installation Plan

Before installing the UPS system, read and understand how this manual applies to the system being installed.
Use this chapter’s procedures and illustrations and those in Chapter 4 UPS System Installation to create a
logical plan for installing the system.
3.2 Preparing the Site

For the UPS system to operate at peak efficiency, the installation site should meet the environmental
parameters outlined in this manual. The operating environment must meet the weight, clearance, and
environmental requirements specified.
3.2.1 Environmental and Installation Considerations

The UPS system installation must meet the following guidelines:
• The system must be installed on a level floor suitable for computer or electronic equipment.
• The system must be operated at an altitude no higher than 1500m (5000 ft) without derating. For additional
assistance with high altitude operation, contact an Eaton service representative (see paragraph
1.8 Getting Help).
• The system must be installed in a temperature and humidity controlled indoor area free of conductive
contaminants.
CAUTION
Do not expose the UPS to overly aggressive environments, like salt mist or corrosive gases. High relative
humidity accelerates the effects of contaminants. The UPS should be installed in a G1 environment (based on
ANSI/ISA S-71.04 classifications). If the UPS is used in a more aggressive environment, it can cause reduced
product life and possibly early failure. If the installation location does not meet the recommended environment,
contact Eaton service representative for further information (see paragraph 1.8 Getting Help).
• The environmental requirements specified below are for the air at the intake ports of the 9355 UPS, and
are the maximum, not to exceed, ratings.
– There shall be at least a 1.8°F (1.0°C) difference between the dry bulb temperature and the wet bulb
temperature, at all times, to maintain a non-condensing environment.
– The maximum rate of temperature change shall be limited to 3°F over 5 minutes (36°F/hour), based on
the ASHRAE Standard 90.1-2013.

UPS Installation Plan and Unpacking
• The newer, more energy efficient data center cooling methods (such as air side economization) can create
much wider ranges of temperature and Relative Humidity (RH) in the UPS room and/or data center. There
are two aspects of this increased operating environment that can, if ignored, create issues.
– One is the creation of microclimates, which are persistent variations of temperature and/or RH within
a single room. For example one side of the room is always cooler than the other side, no matter the
actual temperature.
– The other aspect is the rate of change of temperature and/or RH, which can occur during transitions
within the cooling system. Examples: changing the mixture ratio of inside versus outside air, or
external changes in the outside air when going from night to day, and back to night.
– When ignored, either one of these aspects can create an undesirable microclimate at the UPS
location. If the environment created by this microclimate exceeds the UPS operating specification, the
UPS reliability, over time, will be reduced. These same environmental extremes will also create
reliability concerns for any servers that are exposed to them.
Failure to follow guidelines may void your warranty.

The basic environmental requirements for operation of the UPS are:
• Ambient Temperature Range: 5–40°C (41–104°F)
• Recommended Operating Range: 5–40°C (41–104°F)
• Maximum Relative Humidity: 5–95%, noncondensing
CAUTION
If battery systems are located in the same room as the UPS, the battery manufacturer's environmental
requirements should be followed if they are more stringent than the UPS requirements. Operating
temperatures above the recommended range will result in decreased battery life and performance, and may
reduce or void the battery warranty.
The UPS ventilation requirements are shown in Table 1. To allow for future power upgrades, Eaton
recommends using air conditioning or ventilation sized for the fully rated UPS kVA installed instead of the
derated kVA ordered. Sizing the site cooling infrastructure to be capable of cooling the maximum kVA size will
allow a full power rating upgrade without having to modify the infrastructure.
Table 1. Air Conditioning or Ventilation Requirements During Full Load Operation

Model UPS Rating Minimum Required Cooling Air Flow
Eaton 9355 UPS 8–15 kVA 104 liter/sec (220 cfm)
The UPS equipment operating environment must meet the weight requirements shown in Table 2 and the size
requirements shown in Table 3.

Table 2. UPS Cabinet Weights
Standard Model Floor Loadings (2-High/3-High Cabinets)
Point Loading
Eaton 9355 UPS Maximum Weight lb/in2 (kg/cm2)
2-High UPS 381 lb (173 kg) 95 (6.7)
3-High UPS-32 587 lb (266 kg) 147 (10.3)
3-High UPS-64 619 lb (281 kg) 155 (10.9)
2-High EBM 480 lb (218 kg) 120 (8.4)
3-High EBM 710 lb (322 kg) 178 (12.5)
The UPS cabinet uses forced air cooling to regulate internal component temperature. Allow clearance in front
of and in back of the cabinet for proper air circulation. The clearances required around the UPS cabinet are
shown in the following table.
Table 3. UPS Cabinet Clearances
From Front of Cabinet 36" (91.4 cm) working space
6" (15.2 cm) without PDM installed; with PDM installed, clearance determined by
From Back of Cabinet customer-supplied mating plug
NOTE: For serviceability while on MBS, access to the landing feet (if lowered) and sufficient flexible conduit must be provided to
move the unit to a location with the following service clearances.
Service Clearance:
8" (20.3 cm) from each lowered rear landing foot
From Side or Rear of Cabinet:
Service Clearance:
17" (43.2 cm)
From Top of Cabinet:

Figure 2. UPS Cabinet Dimensions (2-High Front and Right Side Views)
Dimensions are in millimeters [inches]

Figure 3. Extended Battery Module Dimensions (2-High Front and Right Side Views)

Figure 4. UPS Cabinet Dimensions (3-High Front and Right Side Views)

Figure 5. Extended Battery Module Dimensions (3-High Front and Right Side Views)

Figure 6. UPS Cabinet Dimensions (2 or 3-High Top and Bottom Views)

Figure 7. Extended Battery Module Dimensions (2 or 3-High Top and Bottom Views)

Figure 8. 2-High UPS Cabinet Center of Gravity
Dimensions mm [in]
See Figure 8.
Weight
Weight and Center of Gravity A B C kg [lb]
Eaton 9355 8–15 kVA UPS 2- 81 [3.2] 452 [17.8] 406 [16.0] 169 [373]
High

Figure 9. 2-High EBM Cabinet Center of Gravity
Dimensions mm [in]
See Figure 9.
Weight
Eaton 9355 Extended Battery 81 [3.2] 452 [17.8] 406 [16.0] 218 [480]
Module 2-High

Figure 10. 3-High UPS Cabinet Center of Gravity
Dimensions mm [in]
See Figure 10.
Weight
Eaton 9355 8–15 kVA UPS 3- 81 [3.2] 452 [17.8] 610 [24.0] 276 [609]
High

Figure 11. 3-High EBM Cabinet Center of Gravity
Dimensions mm [in]
See Figure 11.
Weight
Eaton 9355 Extended Battery 81 [3.2] 452 [17.8] 610 [24.0] 276 [609]
Module 3-High

3.3 UPS System Power Wiring Preparation

Read and understand the following notes while planning and performing the installation:
WARNING
As a result of the connected loads high leakage current is possible. Connection to earth ground is required for
safety and proper product operation. Do not check UPS operation by any action that includes removal of the
earth (ground) connection with loads attached.
• Refer to national and local electrical codes for acceptable external wiring practices.
• For external wiring, use 90°C copper wire.
! IMPORTANT
This product has been evaluated for use with copper wire only. For external wiring, use only 90°C copper wire.
Wire sizes listed in Table 4 through Table 6 are for copper wiring only. If wire is run in an ambient
temperature greater than 40°C, larger size wire may be necessary. Wire sizes are based on using the
specified breakers.
• Recommended wire sizes are based on NFPA National Electrical Code® (NEC®)70 Table 310.15(B)(16) 90°
C ampacity with 40°C ambient correction factors.
• Input neutral must be wired for proper operation. Failure to connect an input neutral will void the warranty.
If the optional input transformer is installed, an input neutral is not required.
• The Eaton 9355 UPS is a single-feed UPS only.

Table 4. Eaton 9355 10–15 kVA UPS: Recommended Terminal Block Wiring
Feeder
Circuit L1, L2, L3, Ground Tighten- Conduit Size2, 3
Wire Breaker N Wire Wire ing (Number of
Model Voltage Function Rating Size1 Size1 Torque Conduits)
208 Input
UPS
Module, 120 lb in 1.00" conduit
45A 6 AWG 10 AWG
220 TB1 (13.5 Nm) (1)
WYE / 4-
Wire
480 Input 12 AWG
XFMR 1.00" conduit
120 lb in
Module 20A 12 AWG
600 14 AWG (13.5 Nm) (1)
Delta / 3-
Eaton 9355 10
Wire
kVA
UPS System 208 Output
UPS
6 AWG 10 AWG
220 TB1 (13.5 Nm) (1)
WYE / 4-
Wire
480 (with
transformer) 25 lb in 1.00" conduit
8 AWG 10 AWG
600 (with (2.8 Nm) (1)
transformer)

Table 4. Eaton 9355 10–15 kVA UPS: Recommended Terminal Block Wiring (Continued)
Feeder
Circuit L1, L2, L3, Ground Tighten- Conduit Size2, 3
Wire Breaker N Wire Wire ing (Number of
Model Voltage Function Rating Size1 Size1 Torque Conduits)
208 Input
UPS
60A 4 AWG 10 AWG
220 TB1 (13.5 Nm) (1)
WYE / 4-
Wire
480 Input 30A
XFMR 1.00" conduit
120 lb in
Module 10 AWG 10 AWG
600 25A (13.5 Nm) (1)
Delta / 3-
Eaton 9355 15
Wire
kVA
UPS System 208 Output
UPS
6 AWG 10 AWG
220 TB1 (13.5 Nm) (1)
WYE / 4-
Wire
480 (with
transformer) 25 lb in
6 AWG 10 AWG 1.00" conduit (1)
600 (with (2.8 Nm)
transformer)
1 Use only 90°C-rated copper wire. Minimum wire size is based on 120/208 full load ratings applied to National Electrical Code
(NEC) Table 310-104(A). Code may require a larger AWG size than shown in this table because of temperature, number of
conductors in the conduit, or long service runs. Follow local requirements.
2 Per NEC article 300 20(a) for Ferrous Metal Raceways, all three-phase conductors must be run in the same conduit. Neutral and
ground must be run in the same conduit as the phase conductors.

3 Conduit is sized to accommodate one neutral conductor the same size as the phase conductor and one #8 AWG ground conductor.
If two neutral conductors or an oversized neutral conductor are to be installed, check the size of the conduit needed to
accommodate the extra wire or size and use that conduit size in place of the conduit size listed. Conduit sizes were chosen from
NEC Table C1, type letters RHH, RHW, RHW 2, TW, THW, THHW, THW 2.

Table 5. Eaton 9355 10–15 kVA UPS with Version 1 Wall-Mounted Bypass Switch: Recommended Terminal Block Wiring
Feeder L1, L2,

Wire Circuit L3, Ground Tighten- Conduit Size2, 3
Func- Breaker N Wire Wire ing (Number of
Model Voltage tion Rating Size1 Size1 Torque Conduits)
208 6 AWG 120 lb in

Input 45A 10 AWG 1.00" conduit (1)
Eaton 9355 10 220 8 AWG (13.5 Nm)
kVA
UPS System 208 120 lb in
Output 8 AWG 10 AWG 1.00" conduit (1)
220 (13.5 Nm)
208 120 lb in
Input 60A 4 AWG 10 AWG 1.25" conduit (1)
Eaton 9355 15 220 (13.5 Nm)
kVA
220 (13.5 Nm)
1 Use only 90°C-rated copper wire. Minimum wire size is based on 120/208 full load ratings applied to NEC Code Table 310-104(A).
Code may require a larger AWG size than shown in this table because of temperature, number of conductors in the conduit, or long
service runs. Follow local requirements.


Table 6. Eaton 9355 10–15 kVA UPS with Version 2 Wall-Mounted Bypass Switch: Recommended Terminal Block Wiring
Feeder L1, L2,

Wire Circuit L3, Ground Tighten- Conduit Size2, 3
Func- Breaker N Wire Wire ing (Number of
Model Voltage tion Rating Size1 Size1 Torque Conduits)
208 6 AWG 120 lb in

Input 45A 10 AWG 1.00" conduit (1)
Eaton 9355 10 220 8 AWG (13.5 Nm)
kVA
220 (13.5 Nm)
208 120 lb in
Input 60A 4 AWG 10 AWG 1.25" conduit (1)
Eaton 9355 15 220 (13.5 Nm)
kVA
220 (13.5 Nm)
1 Use only 90°C-rated copper wire. Minimum wire size is based on 120/208 full load ratings applied to NEC Code Table 310-104(A).
Code may require a larger AWG size than shown in this table because of temperature, number of conductors in the conduit, or long
service runs. Follow local requirements.

! IMPORTANT
If a 4-pole Automatic Transfer Switch (ATS) is used to connect the UPS to a generator or alternative input
source, it may interrupt the UPS input neutral during its transition between sources. This UPS should always
have an input source neutral connected at the bypass input terminals. This neutral must be continuous and
uninterrupted; even if there are no phase-to-neutral loads connected to the UPS output. If the UPS is fed from a
4-pole ATS that interrupts the neutral, a delta-to-wye isolation transformer, with its secondary neutral bonded to
ground, must be placed in line with the bypass input of the UPS. This will provide an uninterrupted neutral to
the UPS, regardless of the position of the ATS neutral contact.
Note: if an overlapping neutral or make-before-break ATS switch is used, the neutrals must overlap for a
minimum of 50 msec during the transition. In these cases, a transformer is not needed.
3.4 Inspecting and Unpacking the Equipment

The cabinet is shipped bolted to a metal and wood pallet with outer protective packaging material covering the
cabinets.
1. Carefully inspect the outer packaging for evidence of damage during transit.
CAUTION
Do not install a damaged cabinet. Report any damage to the carrier and contact an Eaton service representative
immediately.

2. Use a forklift or pallet jack to move the packaged cabinet to the installation site, or as close as possible,
before unpacking. If possible, move the cabinet using the pallet. Insert the forklift or pallet jack forks
between the supports on the bottom of the pallet.
3. Set the pallet on a firm, level surface, allowing a minimum clearance of 3m (10 ft) on each side for
removing the cabinet from the pallet.
4. Remove the protective packaging material from the cabinet and recycle in a responsible manner. Retain
any parts kits packaged with the cabinet.
5. Inspect the contents for any evidence of physical damage, and compare each item with the Bill of Lading.
If damage has occurred or shortages are evident, contact an Eaton service representative immediately to
determine the extent of the damage and its impact on further installation.
If any equipment has been damaged during shipment, keep the shipping and packing materials for the
carrier or place of purchase and file a claim for shipping damage. If you discover damage after acceptance,
file a claim for concealed damage.
To file a claim for shipping damage or concealed damage: 1) File with the carrier within 15 days of receipt
of the equipment; 2) Send a copy of the damage claim within 15 days to your service representative.
NOTE While waiting for installation, protect the unpacked cabinet from moisture, dust, and
other harmful contaminants. Failure to store and protect the UPS properly may void the
warranty.
NOTE Check the battery recharge date on the packaging label. If the date has expired and the
batteries were never recharged, do not use the UPS. Contact your service
representative.


Chapter 4 UPS System Installation
4.1 Preliminary Installation Information

WARNING
Installation should be performed only by qualified personnel.
Refer to the following while installing the UPS system:

• Review Chapter 3 UPS Installation Plan and Unpacking, for cabinet dimensions, equipment weight,
wiring and terminal data, and installation notes.
• Do not tilt the cabinets more than ±10° during installation.
• Remove conduit landing plates to add conduit landing holes as required.
• If perforated floor tiles are required for ventilation, place them in front of the UPS.
4.2 Unloading the UPS Cabinet from the Pallet

The following tools are required for unloading the cabinet(s):
• 15 mm wrench or socket
• 7 mm nut driver or socket
CAUTION
The UPS and EBM cabinets are heavy (see Table 2). Unloading the cabinets requires at least two people to
safely remove the cabinets from the pallet. Be sure to support the front and rear of the cabinet during the entire
unloading process.
To unload three-high cabinets or two-high EBM cabinets, proceed to

4.2.1 Three-High Cabinets or Two-High EBM Cabinets. To unload two-high UPS cabinets, proceed to
4.2.2 Two-High UPS Cabinets.
4.2.1 Three-High Cabinets or Two-High EBM Cabinets

To remove a three-high cabinet or a two-high EBM cabinet from the shipping pallet:
1. Remove the two M10 bolts securing the stabilizing bracket to the pallet (see Figure 12).

UPS System Installation
Figure 12. Removing the Stabilizing Bracket Bolts
M10 Bolts Front of

Pallet
Stabilizing Bracket
Rear of Pallet
2. Remove the M10 bolts from the two Pallet Brackets securing the leveling feet to the pallet (see Figure 13).
3. Remove the four M4 screws securing the stabilizing bracket to the cabinet rear panel and remove the
bracket (see Figure 13). Retain the hardware for later use.
NOTE Retain the stabilizing bracket and hardware for later re-assembly onto the cabinet.
4. Remove the front cover from the bottom cabinet to access the front shipping bracket.
Press and release the handle latch at the bottom of the cover and then lift the cover up and off the cabinet.

CAUTION
To maintain stability of the pallet, apply downward pressure to the front of the pallet when completing steps 5
through 7 to prevent tipping.
5. Remove the three M10 bolts securing the rear shipping pad to the pallet and remove the shipping pad, see
Figure 13.
NOTE Hold the back of the cabinet so that the bolts can be removed easily without the cabinet
rolling backward.
6. Remove the two M10 bolts securing the front shipping bracket and remove the bracket.
If needed, adjust the leveling feet to release the bracket.
Figure 13. Removing the Brackets and Shipping Pad
Front Shipping
Bracket
M10 Bolts
Front of
Pallet
M10 Bolts
Pallet Bracket (x2)
(Secures the rear UPS
leveling feet to the pallet)
M4 Screws
Rear of Pallet
Rear Shipping Pad
7. Reinstall the front cover removed in Step 4.

Hang the top edge of the cover on the cabinet first, then lower the bottom edge and snap into place.

! IMPORTANT
Support the front and back of the cabinet when rolling it off the pallet to prevent tipping.
8. Slowly roll the cabinet toward the rear of the pallet. Once the pallet tilts, continue rolling the cabinet down
the pallet until the cabinet touches the floor (see Figure 14).
If needed, adjust the leveling feet so that the cabinet rolls freely.
Figure 14. Unloading the Cabinet
9. With the cabinet supported, slowly pull the pallet away from the cabinet (see Figure 15).
Figure 15. Removing the Pallet
10. Roll the cabinet to the desired location.

11. Proceed to paragraph 4.3.1 Selecting an Installation Option.
4.2.2 Two-High UPS Cabinets

To remove a two-high UPS from the shipping pallet:
1. Remove the M10 bolt securing the vertical bracket to the pallet (see Figure 16).

2. Remove and retain the three M4 screws securing the vertical bracket to the UPS. Remove the vertical
bracket.
Figure 16. Removing the Vertical Bracket
M4 Screws
M10 Bolt
Vertical Bracket
3. Reinstall the M4 screws to the UPS (see Figure 16).
Figure 17. Reinstalling the M4 Screws and Remove Pallet Brackets
M4 Screws
Front of
Pallet
Pallet Bracket (x2)

(Secures the rear UPS
leveling feet to the pallet)
Rear of Pallet
4. Remove the M10 bolts from the two Pallet Brackets securing the leveling feet to the pallet (see Figure 17).
5. Repeat Steps Step 1 through Step 4 to remove the vertical bracket on the other side.
6. Remove the front cover from the bottom cabinet to access the front shipping bracket.
Press and release the handle latch at the bottom of the cover and then lift the cover up and off the cabinet.
7. Remove the three M10 bolts securing the rear shipping pad to the pallet and remove the shipping pad (see
Figure 18).

NOTE Hold the back of the cabinet so that the bolts can be removed easily without the cabinet
rolling backward.
8. Remove the two M10 bolts securing the front shipping bracket and remove the bracket.
If needed, adjust the leveling feet to release the bracket.
Figure 18. Removing the Front Shipping Bracket and Shipping Pad
Front Shipping
Bracket
M10 Bolts
M10 Bolts
Rear Shipping Pad
9. Reinstall the front cover removed in Step 6.

NOTE Support the front and back of the cabinet when rolling it off the pallet to prevent tipping.
10. Slowly roll the cabinet toward the rear of the pallet. Once the pallet tilts, continue rolling the cabinet down
the pallet until the cabinet touches the floor (see Figure 19).
If needed, adjust the leveling feet so that the cabinet rolls freely.

Figure 19. Unloading the Cabinet
11. With the cabinet supported, slowly pull the pallet away from the cabinet (see Figure 20).
Figure 20. Removing the Pallet
12. Roll the cabinet to the desired location.

13. Proceed to paragraph 4.3.1 Selecting an Installation Option.

4.3 External AC Power Wiring Installation

4.3.1 Selecting an Installation Option
You are now ready to install the Eaton 9355 UPS. Select one of the following installation options according to
your UPS configuration:
UPS Configuration Paragraph Section
UPS only 4.3.2 UPS and UPS with Input Isolation Transformer Power Wiring
Installation
UPS with an input isolation transformer 4.3.2 UPS and UPS with Input Isolation Transformer Power Wiring
Installation
UPS with a version 1 wall-mounted bypass switch 4.3.3 UPS with a Version 1 Wall-Mounted Bypass Switch
UPS with a version 2 wall-mounted bypass switch 4.3.4 UPS with a Version 2 Wall-Mounted Bypass Switch
Parallel UPS configuration Refer to the Eaton 9355 Parallel UPS (10/15 kVA) User's Guide.
4.3.2 UPS and UPS with Input Isolation Transformer Power Wiring Installation
The Eaton 9355 UPS has the following power connections:
• 3–phase (L1, L2, and L3), neutral, and ground connection for rectifier/bypass input
• 3–phase (L1, L2, and L3), neutral, and ground connection for load output
The nominal input/output voltages are:
• 120/208 or 127/220 Vac
• 480V or 600V 60-Hz input is available using the optional input isolation transformer module
Output overcurrent protection and disconnect switch must be provided by others.
Figure 52 through Figure 54 show the oneline diagrams.
WARNING
Only qualified service personnel (such as a licensed electrician) should perform the UPS installation. Initial
startup must be performed by an authorized Eaton Customer Service Engineer. Risk of electrical shock.
To hardwire the UPS:

1. Verify that the electrical connections to the installation site have been properly installed.
2. A wall-mounted, user–supplied, readily–accessible disconnection device must be incorporated in the input
wiring.
Compare the circuit breaker ratings to the ones in Table 4.
NOTE To accommodate the feature of easy system expandability, it is recommended that

initial installation of the Eaton 9355 UPS contain wiring to support the maximum
capacity of the UPS cabinet.
3. Switch off utility power to the distribution point where the UPS will be connected. Be absolutely sure there
is no power.
4. Determine your equipment's grounding requirements according to your local electrical code.

5. Verify that the UPS battery circuit breaker is in the OFF position (see Figure 21).
Figure 21. UPS Rear View (3-High Shown)
Battery Circuit Breaker
UPS Wiring
Access Cover
Conduit Landing Plates
6. For UPS only installations, proceed to Step 7; for UPS installations with an input isolation transformer,
proceed to Step 10.
7. Remove the UPS wiring access cover and one of the conduit landing plates and retain (see Figure 21).
8. Punch two holes in the conduit landing plate for the input and output conduit using a Greenlee® punch or
similar device.
9. Proceed to Step 12.
10. Verify that the input circuit breaker is in the OFF position (see Figure 22).
11. Remove the input isolation transformer wiring access cover and retain.

Figure 22. UPS with Input Isolation Transformer Rear View
Input Isolation
Transformer
Wiring Access Cover
Input Circuit Breaker
12. Hardwire the input, output, and ground terminations for the UPS or input isolation transformer. See Table 4
for wiring specifications.
For a detailed view of the terminal block, see Figure 23 or Figure 24.
NOTE 1 Input neutral must be wired for proper operation. Failure to connect an input neutral will
void the warranty. If the optional input transformer is installed, an input neutral is not
required.
NOTE 2 The Eaton 9355 UPS is a single-feed UPS only.

Figure 23. UPS Terminal Block (3-High Shown)
Ground
Figure 24. Input Isolation Transformer Terminal Block
L1 L2 L3 N L1 L2 L3 N N
INPUT OUPUT
13. For UPS only installations, replace the UPS wiring access cover and conduit landing plate.
For UPS installations with an input isolation transformer, replace the transformer wiring access cover.
14. Proceed to to complete the UPS installation.
4.3.3 UPS with a Version 1 Wall-Mounted Bypass Switch

This chapter describes installing the wall-mounted bypass switch with the UPS. The wall-mounted bypass
switch is a Make-Before-Break (MBB) maintenance bypass switch.

NOTE The input isolation transformer cannot be used with the wall-mounted bypass switch.

• 120/208 or 127/220 Vac
Figure 55 and Figure 56 show the oneline diagrams.
WARNING
To hardwire the bypass cabinet:

wiring.
3. Switch off utility power to the distribution point where the bypass cabinet and UPS will be connected. Be
absolutely sure there is no power.
5. Remove the bypass cabinet front cover (see Figure 25).
Figure 25. Version 1 Bypass Cabinet Front Cover
6. Remove the internal cover to gain access to the breakers (see Figure 26).

Figure 26. Version 1 Internal Cover
Internal
Cover
7. Punch holes for the conduit (AC input, UPS output, load connection, and maintenance bypass contact
wires) using a Greenlee punch or similar device.
8. Verify that the bypass breaker is in the OFF position (see Figure 27).
9. Mount the bypass cabinet to the wall and install the conduit.
Figure 27. Version 1 Bypass Breaker
11. Remove the UPS wiring access cover and one of the conduit landing plates and retain.

12. Punch two holes in the conduit landing plate for the input and output conduit using a Greenlee punch or
similar device.
UPS Wiring
Access Cover
13. Hardwire the UPS input terminations.

See Table 5 for specifications and Figure 29 for a detailed view of the UPS terminal block.
required.

Maintenance
Bypass
Contacts
TB2
Ground
14. Hardwire the output terminations from the UPS to the bypass cabinet (see Figure 30).
Figure 30. Version 1 UPS Output to Bypass Cabinet Wiring
Ground
Neutral
Line 1
Line 2
Line 3
15. Hardwire the load to the bypass cabinet (see Figure 31).
16. Route the maintenance bypass wires through the conduit to the UPS terminal block (see Figure 29).

Connect the black and the red wire to TB2 on the UPS. Cap the blue wire.
NOTE The maintenance bypass contacts are normally-open. To ensure proper bypass
operation, DO NOT use the blue wire (it is normally-closed).
17. Replace the UPS wiring access cover and conduit landing plate.
Figure 31. Version 1 Load Connections
Maintenance Bypass
Wiring to UPS TB2
Ground Neutral
Line 1 Line 2 Line 3
18. Wire the AC input to the bypass breaker (see Figure 32).

Figure 32. Version 1 Bypass AC Input Wiring
Line 2
Line 3
Line 1
19. Verify the bypass input.

20. Reinstall the internal cover.
21. Reinstall the bypass cabinet front cover.
22. Proceed to 4.4 Stabilizing the Cabinet to complete the UPS installation.
4.3.4 UPS with a Version 2 Wall-Mounted Bypass Switch

This chapter describes installing the wall-mounted bypass switch with the UPS. The wall-mounted bypass
switch is a Make-Before-Break (MBB) maintenance bypass switch.
NOTE The input isolation transformer cannot be used with the wall-mounted bypass switch.

• 120/208 or 127/220 Vac
Figure 57 through Figure 59 show the oneline diagrams.

WARNING
To hardwire the bypass cabinet:

wiring.
3. Switch off utility power to the distribution point where the bypass cabinet and UPS will be connected. Be
absolutely sure there is no power.
5. Unfasten the bypass cabinet front door latch and swing the door open (see Figure 33).
6. Follow the instructions on the inside of the door to open or remove the front cover (see Figure 33 and
Figure 34).
Figure 33. Version 2 Bypass Cabinet Front Door and Cover
Front Cover
Door Latch
Door

Figure 34. Version 2 Bypass Cabinet Front Cover Open
Internal
Cover
Front Cover
7. Remove the internal cover to gain access to the breakers (see Figure 35).
Figure 35. Version 2 Bypass Cabinet Internal Cover
Internal
Cover
8. Punch holes for the conduit (AC input, UPS output, load connection, and maintenance bypass contact
wires) using a Greenlee punch or similar device.

9. Verify that the bypass breaker is in the OFF position (see Figure 36).
10. Mount the bypass cabinet to the wall and install the conduit.
Figure 36. Version 2 Bypass Cabinet Bypass Breaker
12. Remove the UPS wiring access cover and one of the conduit landing plates and retain.
13. Punch two holes in the conduit landing plate for the input and output conduit using a Greenlee® punch or
similar device.

UPS Wiring
Access Cover
14. Hardwire the UPS input terminations.

See Table 6 for specifications and Figure 38 for a detailed view of the UPS terminal block.
required.

Maintenance
Bypass
Contacts
TB2
Ground
15. Hardwire the output terminations from the UPS to the bypass cabinet (see Figure 39).

Figure 39. Version 2 Bypass Cabinet UPS Output to Bypass Wiring
Neutral
Ground
Line 1
Line 2
Line 3
16. Hardwire the load to the bypass cabinet (see Figure 40).
17. Route the maintenance bypass wires through the conduit to the UPS terminal block (see Figure 38).
Connect the black and the red wires from the terminal block on the Tie Cabinet to TB2 on the UPS.
NOTE The maintenance bypass contacts are normally-open. To ensure proper bypass
operation, DO NOT use the blue wire (it is normally-closed).
18. Replace the UPS wiring access cover and conduit landing plate.

Figure 40. Version 2 Bypass Cabinet Load Connections
Line 1 Line 2 Line 3
Neutral
Ground
Maintenance Bypass
Wiring to UPS TB2
19. Wire the AC input to the bypass breaker (see Figure 41).

Figure 41. Version 2 Bypass Cabinet Bypass AC Input Wiring
Line 1
Line 2
Line 3
20. Verify the phase rotation for each UPS and the bypass input.
21. Reinstall the internal cover.
22. Reinstall the bypass cabinet front cover.
23. Proceed to 4.4 Stabilizing the Cabinet to complete the UPS installation.
4.4 Stabilizing the Cabinet

NOTE 1 For seismic installations, you MUST order and install an Eaton 9355 UPS seismic kit; do
not use the following instructions.
NOTE 2 For non-seismic installations, you MUST install the stabilizing bracket on all 3-high
cabinets. The stabilizing bracket is optional for 2-high cabinets.
To stabilize the cabinet(s):

1. Lower the leveling feet to prevent the cabinet from rolling.

Figure 42. Lowering the Leveling Feet
2. Attach the stabilizing bracket to the bottom of the cabinet rear panel using the retained hardware from the
shipping pallet according to the cabinet configuration:
• For one cabinet, see Figure 43.

• For two cabinets, see Figure 44.
• For three cabinets, see Figure 45.
NOTE No more than three cabinets can be attached together. For four cabinets, use two of the
two-cabinet installations. For five cabinets, use one three-cabinet and one two-cabinet
installation.
3. Use the holes and slots in the bottom of the bracket to attach the cabinet to the flooring if desired.
4. Continue to one of the following sections:
• See paragraph 4.5 Internal Battery Tray Wiring Connections to connect the internal battery tray wiring.
• See paragraph 4.6 Extended Battery Module Installation to install optional EBMs.
• See Chapter 6 Communication to install UPS communication options, such as X-Slot cards or remote
emergency power-off (REPO).
• See Chapter 7 UPS Operating Instructions to start up the UPS.
NOTE After UPS startup, ensure maximum battery runtime by configuring the UPS for the
correct number of EBMs (see 7.6 Configuring the UPS for EBMs).

Figure 43. Stabilizing Bracket with One Cabinet
M4 Screws
Figure 44. Stabilizing Bracket with Two Cabinets
M4 Screws

Figure 45. Stabilizing Bracket with Three Cabinets
M4 Screws
4.5 Internal Battery Tray Wiring Connections

NOTE To reduce electrical safety risks during transportation, the UPS is shipped with the
internal battery tray assemblies disconnected.
DANGER
This UPS contains LETHAL VOLTAGES. All repairs and service should be performed by AUTHORIZED SERVICE
PERSONNEL ONLY. There are NO USER SERVICEABLE PARTS inside the UPS.
WARNING
The UPS is intended to be operated only with batteries installed. When batteries are not installed a stabilizing
bracket is required to prevent a tip hazard.
WARNING

CAUTION
• Servicing should be performed by qualified service personnel knowledgeable of batteries and required
precautions. Keep unauthorized personnel away from batteries.
• Batteries can present a risk of electrical shock or burn from high short circuit current. The following
precautions should be observed: 1) Remove watches, rings, or other metal objects; 2) Use tools with
insulated handles; 3) Do not lay tools or metal parts on top of batteries; 4) Disconnect charging source prior
to connecting or disconnecting battery terminals; 5) Wear voltage rated gloves and electrical hazard
footwear.
• When replacing batteries, replace with the same type and number of batteries or battery packs. Contact
your service representative to order new batteries.
• Proper disposal of batteries is required. Refer to your local codes for disposal requirements.
• Never dispose of batteries in a fire. Batteries may explode when exposed to flame.
• Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes and
may be extremely toxic.
• Determine if the battery is inadvertently grounded. If inadvertently grounded, remove source of ground.
Contact with any part of a grounded battery can result in electrical shock. The likelihood of such shock will
be reduced if such grounds are removed during installation and maintenance.
• ELECTRIC ENERGY HAZARD. Do not attempt to alter any battery wiring or connectors. Attempting to alter
wiring can cause injury.
To access and install the internal battery trays and wiring connections:
1. Verify that the input, output, and battery circuit breakers are in the OFF position
2. Remove the front covers of all cabinets, starting with the top cabinet.
Press and release the handle latch at the bottom of each cover and then lift the cover up and off the
cabinet (see Figure 46).
Figure 46. Removing the Front Covers
3. The battery cover panel is made up of two parts joined together with four screws. Remove both parts of
the panel at the same time by removing the 10 M4 screws on the edges of the panel and M4 screw in the
middle of the panel (see Figure 47).

Figure 47. Battery Panel (Dead Front)
Front View, Front Covers Removed

3-High Cabinet Shown
Front View, Front Covers Removed

2-High Cabinet Shown
Battery Panel
(Dead Front)
4. Connect the UPS battery wiring to the Battery tray wiring, red connector to red connector, black connector
to black connector (see Figure 48 and Figure 49).

Figure 48. Internal Battery Tray Wiring Connections
Red Black
Connector Connector
Black Red
Connector Connector
White Wire
Cabinet
Wiring
Harness
Red Black
Wire Wire
Red Red Black Black
White Wire
Black Black Red Red
Battery Tray Battery Tray

Wiring Wiring

Figure 49. Internal Battery Tray Wiring Diagram
BLACK
BLACK
RED
RED
Assembly Assembly
RED BLACK
BLACK WHITE RED

DIAGRAM REPRESENTS
EACH TWO-SHELF
CABINET MODULE

Assembly Assembly
RED BLACK
BLACK WHITE RED
5. Repeat these steps to connect each battery tray to the UPS-Battery wiring harness.
• See paragraph 4.6 Extended Battery Module Installation to install optional EBMs.
emergency power-off (REPO).
4.6 Extended Battery Module Installation

NOTE A maximum of 22 battery strings can be installed in one configuration, including UPS
batteries (4 EBM-64 models or 3 EBM-96 models). UPS-32 models contain 2 strings;
UPS-64 models contain 4 strings; EBM-64 models contain 4 strings; and EBM-96
models contain 6 strings.
NOTE For non-seismic installations, you MUST install the stabilizing bracket on all 3-high
cabinets. The stabilizing bracket is optional for 2-high cabinets.
To install the optional Extended Battery Module (EBM):
1. Position the EBM adjacent to the next cabinet.

2. Verify that all battery circuit breakers are in the OFF position (see Figure 50).
3. Remove the two ground straps from the EBM rear panel.

4. Install one ground strap between the UPS and EBM rear panels as shown in Figure 50.
5. If additional EBMs are installed, attach another ground strap between the first and second EBM as shown
in Figure 50. Repeat for each additional EBM.
6. Plug the EBM cable into the UPS battery connector.
7. If additional EBMs are installed, plug the EBM cable of the second cabinet into the battery connector on
the first EBM. Repeat for each additional EBM.
Figure 50. Typical EBM Installation (2-High Cabinets Shown)
EBM Battery
Circuit Breaker
Rear Ground Strap
UPS Battery Connector

EBM Battery Connector
UPS Battery Circuit Breaker
EBM Cable
8. Remove the top front covers of all cabinets.

9. Install the remaining ground straps between each cabinet (see Figure 51).
10. Reinstall the top front covers removed in Step 8.
emergency power-off.
correct number of EBMs (see Configure UPS for number of EBMs).

Figure 51. Front Ground Strap Installation (2-High Cabinets Shown)
Front Ground Strap

Note: Diagram illustrates one out of two battery strings (2-high configuration) or four battery strings (3-high configuration).
Battery symbol shown represents a battery tray assembly containing 8 batteries.
Figure 52. UPS Wiring Diagram
Chapter 5 UPS Wiring Diagram Schematics
External Battery Connector

(Plug Connection)
Note: Up to four Extended
Battery Modules can be added.
One line diagram for 9355 8-15 kVA 2 or 3-High UPS with internal batteries
Notes:
Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1

1. Use only 90 C-Rated copper wire, minimum wire size is based on 120/208 full load ratings applied to Nation Electrical Code (NEC ) Table 310.15(B)(16). Code may
require a larger AWG size than shown in this table because of termperature, number of conductors in the conduit, or long service runs. Follow local requirements.
2. Per NEC article 300-20(A) for ferrous metal raceways, all three-phase conductors must be run in the same conduit. Neutral and ground must be run in the same
conduit as the phase conductors.
3. Conduit is sized to accommodate one neutral conductor the same size as the phase conductor and one ground conductor.. If two neutral conductors or an oversized
neutral conductor are to be installed, check the size of the conduit needed to accommodate the extra wire or size and use that conduit size in place of the conduit
size listed. Conduit sizes were chosen from NEC table C1, type letters RHH, RHW, RHW-2, TW, THW, THHW, THW-2.
65
66
Note: Diagram illustrates one out of two battery strings (2-high configuration) or four battery strings (3-high configuration).
Battery symbol shown represents a battery tray assembly containing 8 batteries.
UPS Wiring Diagram Schematics

Figure 53. UPS with Extended Battery Modules Wiring Diagram
EBM-64 or EBM-64 or
EBM-96 EBM-96

Notes:
UPS Input Breaker
208V 60 Hz
480V or 600V 60 Hz input
Note: Diagram illustrates one out of two battery strings

(2-high configuration) or four battery strings
(3-high configuration).
Battery symbol shown represents a battery
tray assembly containing 8 batteries.
208V 60 Hz
Output

(Plug Connection)
Figure 54. UPS with Input Isolation Transformer Wiring Diagram
and Input Isolation Transformer
Key:
Notes:
- Customer 1. Use only 90 C-Rated copper wire, minimum wire size is based on 120/208 full load ratings applied to Nation Electrical Code (NEC ) Table 310.15(B)(16). Code may
Supplied require a larger AWG size than shown in this table because of termperature, number of conductors in the conduit, or long service runs. Follow local requirements.
- Factory 2. Per NEC article 300-20(A) for ferrous metal raceways, all three-phase conductors must be run in the same conduit. Neutral and ground must be run in the same
Supplied conduit as the phase conductors.

- Factory 3. Conduit is sized to accommodate one neutral conductor the same size as the phase conductor and one ground conductor.. If two neutral conductors or an oversized
Options neutral conductor are to be installed, check the size of the conduit needed to accommodate the extra wire or size and use that conduit size in place of the conduit
67
Figure 55. Wall-Mounted Bypass Switch (Version 1) Bypass Wiring Diagram
Red Wire
(open when breaker is open)
Black Wire
225A Breaker (common)
Auxiliary Contacts
Blue Wire
225A (closed when breaker is open)
Bypass Input
80A (4X) LOAD
From UPS 1 Output
Not Used
Not Used
Not Used

UPS Input Breaker
208V 60 Hz

208V 60 Hz
Output

(Plug Connection)
Key:
- Customer
Supplied
- Factory
Supplied
- Factory
Options
Notes:

Figure 56. UPS with Input Isolation Transformer and Version 1 Wall-Mounted Bypass Wiring Diagram
69
Figure 57. Version 2 Bypass Cabinet Bypass Wiring Diagram – without Maintenance Isolation Switch
(MIS)
Red Wire
Black Wire
225A Breaker (common)
Auxiliary Contacts
Blue Wire
225A (closed when breaker is open)
Bypass Input
80A (4X) LOAD
From UPS 1 Output
Not Used
Not Used
Not Used
Figure 58. Version 2 Bypass Cabinet Bypass Wiring Diagram – with MIS
Red Wires
Black
225A Breaker Wires
Auxiliary Contacts (common)
Blue Wires
(closed when breaker is
225A open)
Bypass Input
110A
80A (4X) LOAD
From UPS 1 Output
MIS
Not Used 225A
Not Used
Not Used

UPS Input Breaker
208V 60 Hz

Diagram
208V 60 Hz
Output

(Plug Connection)
Key:
- Customer
Supplied
- Factory
Supplied
- Factory
Options
Notes:

Figure 59. UPS with Input Isolation Transformer and Version 2 Wall Mounted Bypass Cabinet Wiring
71

Chapter 6 Communication
This section describes the:
• DB-9 communication port

• X-Slot cards
• Remote Monitor Panel and Industrial Relay Card (IRC)
• LanSafe Power Management Software
• Remote emergency power-off (REPO)
• Relay output contacts
• Programmable signal inputs
Figure 60 shows the location of the communication options and control terminals on the UPS.
Figure 60. Communication Options and Control Terminals
X-Slot Communication Bay #1
Signal Input 1
1
X-Slot Communication Bay #2 2
1
Signal Input 2 2
1
REPO (normally open) 2
1
REPO (normally closed) 2
DB-9 Communication Port

1
2
Relay Output Contacts 3
6.1 Installing Communication Options and Control Terminals

To access and install the communication options and control terminals:
1. Remove the front covers of all cabinets, starting with the top cabinet.
Press and release the handle latch at the bottom of each cover and then lift the cover up and off the
cabinet (see Figure 61).

Communication
Figure 61. Removing the Front Covers
2. Install the appropriate X-Slot card and/or necessary cable(s) into the top cabinet (see Figure 60 and
Figure 62).
Figure 62. Installing Communication Cables
3. On the bottom cover (and also the middle cover if 3-high), remove a knockout tab in the top edge of the
cover for each cable:
With wire cutters, cut either side of the tab and twist down to remove the tab (see Figure 63).

Communication
Figure 63. Removing Knockout Tabs
4. Route the cable(s) to the approximate location of the cover access holes.
5. Connect the cables to the appropriate location.
See Chapter 6 Communication or paragraph 6.3 Control Terminals for detailed information.
6. Reinstall the front covers, starting with the bottom cabinet (see Figure 64).
Hang the top edge of the cover on the cabinet first, then lower the bottom edge and snap into place. Verify
that the cables fit in the access holes in the covers.
Figure 64. Reinstalling the Front Covers

Communication
7. Proceed to Chapter 7 UPS Operating Instructions to start up the UPS.
correct number of EBMs (see paragraph 7.6 Configuring the UPS for EBMs).
6.2 Communication Options

The Eaton 9355 UPS has serial communication capabilities through the DB-9 communication port or through an
X-Slot card in one of the available bays. In addition, the LanSafe Power Management Software can be installed
and used to communicate with the UPS via one of the serial communication connections.
The UPS supports two serial communication devices according to the following table:
Independent Multiplexed
X-Slot 1 X-Slot 2 DB-9 Communication Port

Any X-Slot card Any X-Slot card except the Eaton Modem Card Not in use
Eaton Relay Interface Card

Any X-Slot card Available
Powerware Hot Sync CAN Bridge Card
Any X-Slot card Not in use Available
NOTE You can configure relays, signal inputs, and the serial port baud rate through the front
panel menus (see 7.1.3 User Settings).
6.2.1 DB-9 Communication Port

To establish communication between the UPS and a computer, connect your computer to the UPS
communication port using the supplied communication cable.
When the communication cable is installed, power management software can exchange data with the UPS.
The software polls the UPS for detailed information on the status of the power environment. If a power
emergency occurs, the software initiates the saving of all data and an orderly shutdown of the equipment.
The cable pins are identified in Figure 65 and the pin functions are described in Table 7. See Figure 60 for the
communication port location.
Figure 65. Communication Port
5
9
4
8
3
7
2
6
1

Communication
Table 7. Communication Port Pin Assignment
Pin Number Signal Name Function Direction from the UPS

2 TxD Transmit to external device Out
3 RxD Receive from external device In
5 GND Signal common (tied to chassis) —
6.2.2 X-Slot Cards

X-Slot cards allow the UPS to communicate in a variety of networking environments and with different types of
devices. The Eaton 9355 UPS has two available communication bays for any X-Slot card, including:
• Power Xpert® Gateway Card - provides a data gateway from the UPS to the Power Xpert Software;
provides remote monitoring through a Web browser interface, e-mail, and a network management system
using SNMP; connects to a twisted-pair Ethernet (10/100BaseT) network. Modbus TCP support provides
direct integration of the UPS's parameters to a Building Management System (BMS). It has a built-in
switching hub that allows a second network device to be connected to the network without the
requirement of an additional network drop.
• ConnectUPS™-X Web/SNMP Card - has SNMP and HTTP capabilities as well as monitoring through a Web
browser interface; connects to a twisted-pair Ethernet (10/100BaseT) network. It has a built-in switching
hub that allows three additional network devices to be connected to the network without the requirement
of additional network drops. In addition, a Environmental Monitoring Probe can be attached to obtain
humidity, temperature, smoke alarm, and security information.
• Relay Interface Card - has isolated dry contact (Form-C) relay outputs for UPS status: Utility failure, Low
battery, UPS alarm/OK, or On bypass.
• Modbus® Card - allows you to continuously and reliably monitor the UPSs in your Building Management
System (BMS).
• Industrial Relay Card - is used to indicate the operating status of the UPS using the customer's monitoring
equipment and to connect an optional RMP. The IRC uses four isolated normally-open or normally-closed
dry relay contacts to indicate the UPS status. Normal, Bypass, Battery, and Alarm mode can be monitored.
• Multi-Server Card - has six serial communication ports that can communicate simultaneously with other
computers using LanSafe Power Management Software (provided on the Software Suite CD).
• Modem Card - provides out-of-band remote notification and monitoring using modem communication
directly to cell phones and pagers.
• Single-Port Card - connects to the Expansion Chassis to enable multiple communication options or to a PC
for power management control.
• ConnectUPS-MX SNMP Card - has Ethernet, modem, and SNMP capabilities.
• USB Card - connects to a USB port on your computer.
NOTE The Eaton 9355 UPS does not detect plug-and-play hardware. Before installing the USB
Card, set the UPS baud rate to 1200 through the front panel (see Table 10).
See Figure 60 for the location of the two X-Slot communication bays.

Communication
Figure 66. Optional X-Slot Cards
Power Xpert® Gateway Card Multi-Server Card
ConnectUPS-X Web/SNMP Card Modem Card
Relay Interface Card Single-Port Card
Modbus Card ConnectUPS-MX SNMP Card
Industrial Relay C ard USB Card
6.2.3 Remote Monitor Panel

The optional RMP can be installed to monitor the operation of the UPS from virtually any location within your
facility, up to 152.4m (500 ft) from the UPS. You can surface–mount an RMP on a desktop or on a wall,
wherever you have a serial interface line. Figure 67 shows an RMP. Figure 68 shows the enclosure dimensions
and cable exit openings.
Figure 67. Remote Monitor Panel
Cable Exit Opening for 1/2” Conduit

or Provided Strain Relief Horn Silence Button

Communication
Figure 68. RMP Dimensions
Cable Exit Openings

for 1/2” Conduit or
Provided Strain Relief
(3 places)
Mounting Slots
(6 places)
NOTE Matches mounting holes on a single- or

Dimensions are in mm [inches] double-gang electrical box.
To install an RMP:
NOTE If mounting to a hollow wall, secure the enclosure bottom to a wood or metal stud
within the wall. Do not use hollow wall anchors. The RMP can also be mounted to a
single- or double-gang electrical box.
1. If wall mounting, securely mount the RMP. Proceed to Step 2.

If desk mounting, install the provided bumpers to the bottom of the RMP enclosure. Proceed to Step 3.
2. Install 1/2” conduit from the RMP to the IRC through the cable exit openings (see Figure 68). Proceed to
Step 4.
3. Install wiring from the RMP to the IRC using the cable listed in Table 8 and the provided strain relief
bushings in the cable exit openings in the IRC (see Figure 70) and the RMP.
4. Connect the wiring between the RMP and the IRC plug–in terminal blocks using terminations shown in
Table 8. See Figure 69 and Figure 70 for plug–in terminal block locations.

Communication
Table 8. RMP Wire Terminations

From RMP Terminal To IRC Terminal Remarks
J1-1 J1-1
J1-3 J1-3
Use Beldon 8690 060 or equivalent
J1-4 J1-4
cable
J1-5 J1-5
J1-6 J1-6
5. Install the IRC into an open X-Slot communication bay (see Figure 62).
6. To check the operation of the RMP, ensure that the UPS is supplying the load via the inverter or bypass. If
the indicators on the RMP show the appropriate status, then it is operating correctly.
If the RMP is not operating correctly, check the wiring, the fuse on the IRC, and the plug–in terminal blocks
for proper seating. If all connections are secure but the RMP still does not operate correctly, replace the
fuse. If this does not correct the problem, contact your service representative for verification that the RMP
is working correctly.
Figure 69. RMP Top Internal View
Plug-in Terminal Block J1

to Industrial Relay Card
NOTE Conduit and wiring

supplied by the customer. The
maximum distance between
the RMP and the UPS is not to
exceed 152.4m (500 ft).
6.2.4 Industrial Relay Card

The IRC uses normally-open or normally-closed dry relay contacts to indicate the UPS status as listed in
Table 9. Figure 70 shows an IRC.

Communication
Figure 70. Industrial Relay Card
Plug-in Terminal Block J1 to RMP
Plug-in Terminal Block J2

Cable Exit Opening for 1/2” Conduit from Relay Contacts
or Provided Strain Relief to Customer Monitoring Equipment
1. Verify that the UPS is turned off and all power sources are removed.
2. Install wiring from the IRC to the monitoring equipment using 1/2” conduit through the cable exit opening
in the IRC (see Figure 71).
3. Connect wiring between the IRC and the monitoring equipment using terminations shown in Table 9. See
Figure 70 for plug–in terminal block locations.
4. Install the IRC into an open X-Slot communication bay (see Figure 62).
5. To check the operation of the IRC, ensure that the UPS is supplying the load via the inverter or bypass. If
the indicators on the customer's monitoring equipment show the appropriate status, then it is operating
correctly.
If the IRC is not operating correctly, check the wiring, the fuse on the IRC, and the plug–in terminal blocks
for proper seating. If all connections are secure but the IRC still does not operate correctly, replace the
fuse. If this does not correct the problem, contact your service representative for verification that the IRC
is working correctly.
Table 9. IRC Wire Terminations

IRC Terminal Function Remarks
J2-1 NC
J2-2 COM Normal mode
J2-3 NO
J2-4 NC
J2-5 COM Bypass mode
J2-6 NO
J2-7 NC
J2-8 COM Battery mode
J2-9 NO

Communication
Table 9. IRC Wire Terminations (Continued)
IRC Terminal Function Remarks

J2-10 NC
J2-11 COM Alarm mode
J2-12 NO
Maximum contact rating: 250 Vac, 30 Vdc @ 5A; Wire range: 16 24 AWG
6.2.5 LanSafe Power Management Software

Each Eaton 9355 UPS ships with LanSafe Power Management Software and an interface cable. To begin
installing LanSafe software, see the instructions accompanying the Software Suite CD.
NOTE Use only the supplied communication cable to connect the UPS to your computer.
LanSafe software provides up-to-date graphics of UPS power and system data and power flow. It also gives
you a complete record of critical power events, and it notifies you of important UPS or power information. If
there is a power outage and the Eaton 9355 UPS battery power becomes low, LanSafe software can
automatically shut down your computer system to protect your data before the UPS shutdown occurs.
6.3 Control Terminals

The cables should be connected to the control terminals with a mating connector. Input and output terminals
have a functional isolation from terminal to terminal. They are connected to the UPS chassis through individual
1 MW resistors.
Figure 71. External Control Terminal Connections
2 + Polarity
Signal Input 1 (programmable)
1 – Polarity
2 + Polarity
Signal Input 2 (programmable)
1 – Polarity
UPS
Connectors 2
REPO Normally Open
1
2
REPO Normally Closed
1
3 Common
2 Normally Closed Relay Output
1 Normally Open
NOTE If using a semiconductor switch type, pay attention to the proper polarity. A relay or
other mechanical control is preferred.

Communication
6.3.1 Remote Emergency Power-off

REPO is used to shut down the UPS from a distance. This feature can be used for shutting down the load and
the UPS by thermal relay, for instance in the event of room overtemperature. When REPO is activated, the UPS
shuts down all converters, de-energizes all system relays, trips the battery circuit breaker, and fully powers
down within 10-15 seconds.
There are two REPO positions that may be used, normally-open or normally-closed.
The pins on the normally-closed REPO connector are connected together. When this connection is open, the
logic circuitry completely shuts down the UPS, thus preventing the power from supplying the load.
If the use of normally-closed REPO operation is desired, replace the connector with a normally-closed external
switch (see Figure 60).
If the use of normally-open REPO operation is desired, connect a normally-open external switch (see
Figure 60).
NOTE 1 To restart the UPS, reconnect the REPO connector pins and turn on the UPS manually.
The pins must be shorted to keep the UPS running. Maximum resistance is 10 ohm
NOTE 2 Leave the REPO connector installed in the REPO port on the UPS rear panel even if the
REPO function is not needed.
CAUTION
• The REPO must not be connected to any utility connected circuits. Reinforced insulation to the utility is
required. The REPO switch must have a minimum rating of 24 Vdc and 20 mA.
• To ensure the UPS stops supplying power to the load during any mode of operation, the input power must
be disconnected from the UPS when the emergency power-off function is activated.
REPO Connections
Wire Function Terminal Wire Size Rating Suggested Wire Size
L1
REPO 12 22 AWG(4 0.32 mm2) 18 AWG (0.82 mm2
L2
6.3.2 Relay Output Contacts

The UPS incorporates a programmable relay output with potential free contacts for remote alarm indications
(see Figure 60). An additional four relay outputs can be obtained with the X-Slot compatible Relay Interface
Card.
WARNING
The relay output contacts must not be connected to any utility connected circuits. Reinforced insulation to the
utility is required. The relay output contacts must have a maximum rating of 30 Vac/1A and 60 Vdc/2A nominal
values.
6.3.3 Programmable Signal Inputs

The UPS incorporates two programmable signal inputs (see Figure 60 on Figure 60). Use of non-polar (relay)
control input is recommended. The pins must be shorted with maximum resistance of 10 ohm in order to
activate the specific input.

Communication
NOTE See Figure 57 for the polarity and verify these connections if polarity control is required.
The default and programmable settings for the signal inputs are shown in Table 10.
Table 10. Programmable Signal Inputs
Signal Description
Disable Bypass Operation If active, the automatic transfer to the static bypass is prevented.
Charger Off If active, the battery charge function is disabled. In a utility power outage, the
discharge of batteries is supported.
If active, the UPS output turns off regardless of the mode of operation. Auxiliary
Remote ON/OFF power, fan, communication, and rectifier/battery charger remain functional. Restart is
initiated immediately when this signal is inactive.
Request Bypass If active, the UPS transfers to bypass if the bypass voltage, frequency, and
synchronization are all okay.
Request Normal If active, the UPS transfers to inverter operation if not prohibited by REPO or an alarm
condition.
Force Bypass If active, the UPS is forced to static bypass operation regardless of the bypass status.
External Battery Breaker Status If active, the UPS knows that the batteries are disconnected.
Building Alarm 1-6 These alarms can be activated separately or at the same time with other building
alarms.
Not in Use Default
Shutdown If active, the UPS shuts down immediately.
If active, the UPS shuts down after a user-configured delay time. Default shutdown
Delayed Shutdown delay is 120 seconds. The UPS automatically restarts when the signal changes to
inactive.
Normal/Bypass If active, the UPS transfers to bypass if okay. If inactive, the UPS transfers to the
inverter when possible.
On Generator If active, the UPS knows that input is fed from the generator. Bypass is disabled; the
automatic battery test is disabled.
External Transformer Overtemperature This option is not used.

Chapter 3 Maintenance
Chapter 7 UPS Operating Instructions

This section explains how to
S This
Carechapter
for thecontains
UPS andinformation
batteries on how to use the Eaton 9355 UPS, including front panel operation, UPS
S Replace the Extended Battery
startup and shutdown, and configuring
Modulesthe (EBMs)
UPS for Extended Battery Modules (EBMs).
7.1 C o n t rSo lRecycle

P a n e l Fused
u n c tbatteries
ions or UPS
The UPS has a four-button graphical LCD with backlight. It provides useful information about the UPS itself,
UPS and Battery Care
load status, events, measurements, and settings (see Figure 72).
For the best preventive maintenance, keep the area around the UPS
Figure
clean and 72. Eaton 9355
dust‐free. If theUPS Control Panel
atmosphere is very dusty, clean the outside of
the system with a vacuum cleaner.
For full battery life, keep the UPS at an ambient temperature of Power On Indicator (green)
25°C (77°F). On Battery Indicator (yellow)
Bypass Indicator (yellow)
NOTE The batteries in the UPS are rated for a 3–5 year service life. The length of service
Alarm Indicator (red)
life varies, depending on the frequency of usage and ambient temperature. Batteries used
beyond expected service life will often have severely reduced runtimes. Replace batteries at
least every 5 years to keep units running at peak efficiency.
OPERATION
OPERATION
OPERATION Control Buttons
Storing the UPS and Batteries for the LCD Menu Options
If you store the UPS for a long period, recharge the battery every
6 months by connecting
The following thethe
table shows UPS to utility
indicator power.
status and The batteries charge
description.
to 80% capacity in less than 5 hours.The following
following ittable
TheHowever, table shows
shows the
the indicator
is recommended that status
indicator status and
and description.
description.
the batteries charge for 48 hours after long-term storage.
The following table shows the indicator status and description.
Indicator
Indicator
Indicator StatusStatus
Status Description
Description
Description
Check the battery recharge date on the shipping carton label. If the date
has expiredIndicator On On
and the batteriesStatus
On were never Description
The
The UPS isUPS is
is operating
operating
recharged,
The UPS notnormally.
normally.
do
operating use the
normally.
UPS. Contact
Greenyour service representative.
Flashing
On SThe
The UPS
UPS is is starting up
operating or is shut down and waiting for power to return.
normally.
Green
Green Flashing
Flashing A newS information
The UPS ismessage
starting is
upactive.
or is shut down and waiting for power to return.
SS AA new
new information
information message
message is
is active.
active.
Green Flashing S The UPS is starting up or is shut down and waiting for power to return.
Off SS Bypass
The UPS is turned
Bypass is
is not
off
not available.
and will not turn on automatically.
available.
When to Replace Batteries S A new information message is active.
Off The isUPS
S Bypass is turned
is is off
off and
notmode.
available.will
will not
not turn
turn on
on automatically.
When the indicatorOnflashes
Off slowlyThe UPS
and The
the inaudible
UPS Battery
turnedalarm andbeeps automatically.
intermittently, On The
TheUPS
UPSis
Off need replacing. isin Battery
turned offmode.
andservice
will not turn on automatically.
Yellowthe batteries On
may The UPS Contact
is in your
Battery mode.
representative to order new batteries.
Yellow On The UPS is in Battery mode.
Yellow On The UPS is in Bypass mode.
Yellow On
On The
The UPS
UPS is
is in
in Bypass
Bypass mode.
mode.
Yellow On The UPS is in Bypass mode.

Yellow ® EBM User's Guide S 164201650 Rev 3 Draft 13-APR-2010
Eaton BladeUPS 23
Yellow On The
Yellow On The UPS
UPS has
has an
an active
active alarm.
alarm.
On Flashing The UPS
Thehas
There is an new
active alarm.
Red
On
Flashing There is aahas
UPS newanUPS alarm
active
UPS condition.
condition. See
alarm.
alarm See “Troubleshooting”
“Troubleshooting” on on page
page 105
105 for
for
Red additional information.
FlashingFlashing Thereadditional
is a new
There
information.
is aUPS
newalarm
UPS condition. See Chapter
alarm condition. 9 Troubleshooting for
See “Troubleshooting” onadditional
page 105 for
Red
Red information.
additional information.
7.1.1 C h a n g i n g t h e L a n g u a g e Changing
Changing the the Language
Language
Press and hold the first button on Press
Press
the
and
Changing
leftand
hold
the
hold the first
first button
theLanguage
for approximately button on
on the
five secondsthetoleft
left for
for approximately
select approximately five
five seconds
the language menu. seconds
This
action is possible from any LCD menu to
to select
select the
the
screen. language
language menu.
menu. This
This action
action is
is possible
possible from
from any
any LCD
LCD menu
menu
Press and hold the first button on the left for approximately five seconds
screen.
screen.
to select the language menu. This action is possible from any LCD menu
screen.
Display
Display Functions
Functions
As the
Displaydefault or
or after
after 15
Functions
As the default 15 minutes
minutes of
of inactivity,
inactivity, the
the LCD
LCD displays
displays the
the
selectable Eaton 9355screen.
startup UPS (10/15 kVA)
The User’s Guide is
164201594—Rev J1 logo and can be 85
selectable startup
As the default screen.
or after The default
15 minutes default is the
the Eaton
Eaton
of inactivity, the logo
LCDand can be
displays the
changed
changed to the
tostartup Mimic
the Mimic screen
screen in the User Settings menu.
selectable screen. Theindefault
the User Settings
is the Eatonmenu.
logo and can be
changed
The to the Mimic screen in the User
The backlit LCD automatically dims after a long period of
backlit LCD automatically dims after a Settings
long menu.
period of inactivity.
inactivity. Press
Press
any button to restore the screen.
Changing the Language
to Step 15. seconds, until the UPS stops beeping.
Press and hold the first button on the left for approximately five seconds
to Instructions
select the language 2. You menu. MUST Thisshut down
action the UPS
is possible before
Verify
from anyreplacing
that the
LCD menu the cordilluminates
indicator assembly. solid, indicating that the
UPS Operating Continue to Step 3 to shut down UPS is a standalone UPS. and any loads not connected through the
operating normally
screen.
Load Connector are now energized.
For parallel shutdown procedures, refer to the Eaton BladeUPS
Display Functions(12 kVA) User's Guide and then If thecontinue to Step
indicator 11.
is flashing, do not proceed until all alarms are
clear. Check the UPS status from the front panel to view the active
As the default or after 15 minutes
3. Switch of inactivity,
the load connectorthe LCDbreaker
circuit displays tothe
the alarms
OFF (O)and position
7 . 1 . 2 D istartup
selectable u n c t i o n sThe default is the Eatonalarms.
s p l a y Fscreen. Correct
logo and can be
the restart if necessary.
(see Figure 2).
changed to the Mimic
As the default or after screen
15 minutes in theof User Settings
inactivity, menu.
the LCD
The displays
UPS should the selectable
be in Normal startup screen.
mode. The default
By default, is mode
Normal
the Eaton logo and can be changed
NOTE The loaddims to the
connector Mimic screen in
operates theonUser
the Settings
High menu.
Efficiency setting.
The backlit LCD automatically afterbreaker
a longcontrols
period theofload connector Press
inactivity. only, not the output power.
The backlit LCD automatically
any button to restore the screen. dims after a long period of inactivity. Press
24. To energize a load connected any buttonthrough
to restore
thethe screen.
Load Connector, switch
Use the 4. buttons
Press any button toon the
thethrough
front load
panel connector
display circuit breaker
to activate the menuto the ON ( | ) position.
Use thetwo
twomiddle
middle buttons ( and ) to scroll
scroll through themenu
the menu structure. Press the button to enter a
structure. Press the options. Select TURN UPS ON/OFF, TURN
button to enter a submenu. Press theESC button UPS OFF, and press the
submenu. Press the button.
button to select an 25.
option. Press
Press the
the
ESC button to cancel or return to the
button
button until
to the
cancel Eaton
or logo
return appears.
to the previous
to select an option. Press the ESC
menu.
previous menu.
5. Confirm the selection. Press and hold the button for three
The following table shows the basic
seconds, until menu
the UPSstructure.
stops BladeUPS Cord Kit Instructions S 164201721 Rev 2 Draft 13-APR-2010
beeping.
Eaton 15
Table 11. Menu Map forThe output

Display relays open, the UPS transfers to Standby mode, and
Functions
the indicator turns off.
2
2 Eaton 9355
Eaton 9355 UPS
UPS (10/15
(10/15 kVA)
kVA) User's Guide SS 164201594
User's Guide 164201594 Rev
Rev D
D Display Information or Menu Function
Main Menu Submenu
6. Switch the UPS battery circuit breaker to the OFF (O) position.
UPS Status UPS off / System normal / UPS supporting load / UPS on battery / UPS on bypass /
7. Active
If optional EBMs are alarm listswitch
installed, / Batteryallstatus
EBM battery circuit
breakers to the OFF (O) position.
Event Log Displays up to 127 events and alarms
Measurements
Disconnect the EBM
Output
cable from the UPS extended battery
L-N and L-L / Current / Frequency / Power
connector.
Battery Voltage / Current / Runtime
8. Switch the UPS input circuit breaker to the OFF (O) position.
Input L-N and L-L / Current / Frequency
9. Switch off utility power where the UPS is connected.
Bypass L-N and L-L / Frequency
10. Unplug the power cords.
Control Go to Bypass Mode Transfers the UPS to internal Bypass mode
When this command is active, the option changes to Go to Normal Mode.
Start Battery Test Initiates a battery test
Display Test Four different selectable tests for the front panel functions: the LEDs cycle through,
Eaton BladeUPS Cord Kit Instructions S 164201721 Rev 2 Draft 13-APR-2010
the alarm beep sounds, the backlight turns off and on, and the 5pixels scroll through
to test the LCD.
Settings User Settings See Table 12 for more information.
Service Settings This screen is password-protected.
Identification UPS Type / Part Number / Serial Number / Firmware / Display / CAN Bridge
Turn UPS ON/OFF ON and OFF Options
7.1.3 User Settings

The following table displays the options that can be changed by the user.
NOTE Changes to the output voltage or frequency options should be made before turning on
the UPS; otherwise, the changes do not take effect.

UPS Operating Instructions
Table 12. User Settings
Description Available Settings Default Setting
Set Date and Time Set Month 01/01/2003

Date: mm/dd/yyyy 00:00
Time: 24:00
Display Contrast Adjust contrast with up/down arrow buttons Moderate
Change Language Select Language: <English> English

Elegir idioma <Español>
Relay Config Relay: [Alarm 1] [X-Slot 1-1/2/3/4] or [X- Alarm 1: empty

Slot 2-1/2/3/4] X-Slots (1 or 2)
Setup: [Battery Low] [On Battery] [On Bypass] #1: UPS ok
[UPS ok] [custom] [empty] #2: On Bypass
#3: Summary Alarm
#4: On Battery
Signal Inputs [empty] [Logic] <empty>

(see paragraph
6.3.3 Programmable Signal Inputs for more
information. )
Serial Port Config Port: [X-Slot-1] [X-Slot-2/Serv] 19200

Speed: [19200] [9600] [2400] [1200]
Modem Config Modem Installation <Not Installed>

Set Modem Call Events Event #0
Call modem: no
Set Modem Init String ATZ0
Set Modem Call Command None

Set Modem Communication Password None
Start Screen Eaton logo Eaton logo
Mimic screen
User Password Enabled/Disabled Disabled
If Enabled is selected, the password is USER.
Audible Alarms Normal Sound/Disabled Normal Sound
Battery Charging ABM cycling/constant ABM cycling
Automatic Battery Tests Enabled/Disabled Enabled

Enabled automatically runs the battery test
once a month.
Full Power Battery Test Enabled/Disabled Enabled
Number of Battery Strings 0 through 22 2 strings for UPS-32 models

(see paragraph 4 strings for UPS-64 models
7.6 Configuring the UPS for EBMs for more
information. )

Table 12. User Settings (Continued)
Description Available Settings Default Setting
Battery Capacity 1 through 65535 watts per cell 34 W/cell
Battery Low Alarm Level 1.750 through 1.950 volts per cell 1.880 V/cell
Set Nominal Output Voltage Output: 120V/208V

[120V/208V] [127V/220V]
Bypass Voltage High Limit +1 through +20% (1% increments) 120V +10%
Bypass Voltage Low Limit -1 through -20% (1% increments) 120V -15%
Nominal Output Frequency 50 Hz or 60 Hz 60 Hz
Synchronization Enabled/Disabled Enabled
Synchronization Window ±0.5 through ±3.0 Hz ±2.0 Hz

(0.1 Hz increments)
Unsynchronized Transfer to Bypass Allowed/Not Allowed Not Allowed
Output Frequency Slew Rate 0.1 though 5 hertz per second 0.5 Hz/s
(0.1 Hz increments)
Usage of Bypass Enabled/Disabled Enabled
Transfer to Bypass When Overload After a delay/Immediately After a delay
Automatic Start Delay -1 through 32767 seconds 0s

(-1 means disabled)
Control Commands from X-Slot1 Allowed/Disabled Allowed
Control Commands from X-Slot2/ Allowed/Disabled Allowed

Serv
X-Slot Signal Input Activation Delay 0 through 65 seconds 5s
Input signal delayed shutdown delay 1 through 65535 seconds 120s
Site Wiring Fault Notice Enabled/Disabled Enabled
Reset Custom Event Settings 0 through 32 Total: 0/32
Auto Output Configuration Enabled/Disabled Enabled for initial startup

Disabled after initial startup
7.2 Initial UPS Startup

Startup and operational checks must be performed by an authorized Eaton Customer Service Engineer, or the
warranty terms specified on the product's resources page become void. See Chapter 11 Warranty for details.
This service is offered as part of the sales contract for the UPS. Contact an Eaton service representative in
advance (a minimum two-week notice is required) to reserve a preferred startup date.

WARNING
OPERATION
N
Verify that UPS installation has been carried out correctly and the UPS ground has been connected.
Select one of the following startup options:

The following table shows
Startup the indicator status and
Option description.
Section
Indicator Status Description
Status Description Normal mode See paragraph 7.2.1 Normal Mode Startup. OPERATION
On The UPS is operating normally.
On Battery mode
The UPS is operating normally. See paragraph 7.2.2 Starting the UPS OPERATION
on Battery.
Green Flashing S The UPS is starting up or is shut down and waiting for power to return.
Flashing S The UPS isBypass mode
starting Seeforparagraph
up or is shut down and waiting power to7.2.3 Internal
return. Bypass
S A new Startup. message is active.
information
S A new information message is active. S Bypass is not available.
UPS
S Bypass isNormal maintenance
Mode
not available. bypass
Startup See paragraph 7.2.4 UPS Maintenance Bypass Startup.
Off The UPS is turned off and will not turn on automatically.
Off To start
The UPS is Normal
turned off up
Wall-mounted the
Mode
and will UPS
maintenance when
notStartup
turn on the load
bypass Seeis
automatically. de-energized:
paragraph 7.2.5 Wall-Mounted Maintenance
OPERATION Bypass Startup.
On The UPS is in Battery mode.
On The UPS is To start
inParallel
1. Battery
If anup
UPS the UPS
mode.
optional when the load
wall-mounted
configuration is to
bypass
Refer de-energized:
cabinet
the is installed,
Eaton 9355 Parallel UPSproceed to User's Guide.
(10/15 kVA)
Step 2; otherwise, proceed to Step 4.
Yellow
1. If an optional wall-mounted bypass cabinet is installed, proceed to
72.. 2 . 1Step N o2;
Verify rm otherwise,
thea l wall e S tproceed
M o dmounted to Step
a r t u pbypass isOntransfered
4. toThe
UPSUPSmodeis in Bypass
(see mode.
On The UPS is Normal
in Bypass mode. Mode Startup
“Using the Wall-Mounted Bypass Cabinet” on page 97.
To
2. start up the
Verify the UPSwall when
Yellowthe load
mounted is de-energized:
bypass is transfered to UPS mode (see
To start up the UPS when the load is de-energized:
3. “Using
Proceed theto Wall-Mounted
Step 4.
1. If an optional wall-mounted bypass cabinet Bypass OnCabinet” on The
page
is installed, UPS97. has anto
proceed active
Stepalarm.
2; otherwise, proceed to Step 4.
On The UPS has 1.an If active alarm. wall-mounted bypass cabinet is installed, proceed to
an optional
3.
2.
4. VerifyProceed
Verify2;the
that to Step
wall
the 4.
mounted
internal bypass is transferred
maintenance bypasstoswitch
Flashing UPS mode
There is (see
is ainnew paragraph
theUPS
UPS alarm condition. See “Troubleshooting” on page 105 for
Flashing There is a new UPS Step alarm otherwise,
condition. Seeproceed
Red to Step 4.
“Troubleshooting”
7.5 Operating
position (see the Wall-Mounted
Figure 59 on pageBypass 95).onCabinet).
page 105 for
4. Verify that the internal maintenance bypass switch is in the UPS
2. Proceed
3. Verify the to wall
Step mounted
4. 59 on bypass is transfered to UPS mode (see
5. position
“Using
(see
If an optional Figure
isolation
the Wall-Mounted
page 95).is installed, switch the input
transformer
Bypass Cabinet” on page 97.
4. Verify circuitthat
breaker to the maintenance
the internal ON position bypass (see Figure
switch12ison page
in the UPS 21).position (see Figure 73).
5. If an optional isolation transformer is installed, Changing switchthe the Language
input
Changing the5. If
6.Language an optional
circuit
Switch breaker isolation
on utility thetransformer
topower ONwhereposition
theis(see
installed,
UPSFigure switch
12 onthe
is connected. input
page circuit breaker to the ON position (see
21).
Figure 24). Press and hold the first button on the left for approximately five second
Press and hold the 4. first Verify that the
button on theinternal
left formaintenance
approximately bypass
five switch
seconds
toconnected.
select theis language
in the UPS menu. This action is possible from any LCD men
6.
7. SwitchSwitch
Wait for ontheutility
frontpower
panel where
LCD tothe UPS is
illuminate.
6. position ON (see
the Figure
utility 59
power
to select the language menu. This action is possible from any on page
where 95).
the UPS is connected.
LCD menu
screen.
screen. 7. Wait
7. Wait
The forthethefront
frontpanel
indicator panel
flashes. LCDto to illuminate.
5. If an for
optional isolation LCD illuminate.
transformer is installed, switch the input
8. The circuit breaker
Removeindicator to
the breaker the tie from all batteryFigure
ON
flashes. position (see circuit12
Display on page 21).
Functions
breakers.
The
Display Functions indicator flashes.
6. Switch on utility power where the UPS Asconnected.
is the default or after 15 minutes of inactivity, the LCD displays the
As the default or 8.
8. Remove
9.after
Switch
Remove all
the
15 minutes the breaker
battery
breaker tietie
circuit
of inactivity, from
from all all
breakers
the battery
battery
LCD to the circuit
circuit
displays breakers.
ONbreakers.
position.
the
selectable startup screen. The default is the Eaton logo and can be
selectable startup 9. screen.
7.
9. Wait
Switch
Switch The
forallthe
all default
front
battery
battery is the
panel
circuit
circuit Eaton
LCD
breakers to
breakers logo
to the
to and
illuminate.
ON
the can
changedbe
position.
ON to
position. the Mimic screen in the User Settings menu.
The indicator stops flashing.
changed to the Mimic screen in the User Settings menu.
The
The indicator
indicator flashes.
stops flashing. The backlit LCD automatically dims after a long period of inactivity. Pre
The backlit LCD 10. Press any
The
automatically button
indicator
dims on the
stops
after front
a flashing.
long panelofdisplay
period inactivity. to activate
any button Press the menu
to restore the screen.
8. options.
Remove
any button to restore10. Press anythe
the screen.
10. Press any buttonbreaker
button ononthe tiefront
the from
front all
panel
panelbattery
display
display circuit breakers.
to activate the menu
to activate the menu options.
Use the two middle buttons ( and ) to scroll through the menu
options.
11. Press
Press the button on the front panel display and
Use the two middle 9.
11. buttons
Switch theall( battery
and
button ) to
on scroll
circuit
the through
breakers
front panel the
to themenu
display ON thenthen
andposition.
structure. press
Press
press
the
the
thebutton to select the TURN UPS ON/
button to enter a submenu. Press the button
structure. Press theOFFbutton button
menu. to
to select
enter athe TURN
submenu. UPS
Press ON/OFF
the to
menu.
button
select an option. Press the ESC button to cancel or return to the
11. Press the button on the front panel display and then press the
to select an option. PressThe the indicator
ESC button stopstoflashing.
cancel or returnprevious to the menu.
12. Select
12. button
Select theTURN
the to
TURNselect
UPSUPS the
ON TURN
ON UPS
option.
option. ON/OFF
Press
Press andand menu.
holdhold button button
the the for three forseconds, until the UPS stops
previous menu.
three seconds,
10. beeping.
Press any button until
on the the UPSfront stops
panel beeping.
display to activate the menu
12. Select the TURN UPS ON option. Press and hold the button for
options.
three
The seconds,
The indicator
indicator until the UPS The
illuminates.
illuminates. stops
TheUPS beeping.
UPS is is
now now powering
powering thetheload.load.
The
If the indicator 82 illuminates. The
9355UPS isUPSnow poweringfromthe load.
button indicator
to selectisthe flashing, check the status
Eaton UPS (10/15 kVA) User's Guide Sthe front Rev D
164201594
TURN UPS ON/OFF menu.
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594
panel toRevview D the active alarms. Correct the alarms and restart if
If the
necessary. indicator is flashing, check the UPS status from the front
panel to view the active alarms. Correct the alarms and restart if
three seconds, until the UPS stops beeping. Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1 89
necessary.
The indicator illuminates. The UPS is now powering the load.
If the indicator is flashing, check the UPS status from the front
On position
The(see
UPS Figure 59 on
is operating page 95).
normally.
Green Flashing S The UPS is starting up or is shut down and waiting for po
Green Flashing S The UPS
5. If an optional is starting
isolation up or is shut down
transformer and waiting
is installed, for power
switch to return. S A new information message is active.
the input
circuit Sbreaker
A new information
to the ONmessage
position is active.
(see Figure 12 on page 21). S Bypass is not available.
S Bypass is not available.
6. Switch on utility power where the UPS is connected.
On 7. Wait for Thethe
UPSfront panel LCD
is in Battery mode.to illuminate.
Yellow
Yellow The
If the
indicator flashes.
indicator is flashing, check the UPS status from the front panel to view the active alarms.
On The UPS is in Bypass mode.
On 8. Correct the
The alarms
UPS is inand restart if necessary.
Remove the breaker tie from all battery circuit breakers.
Bypass mode. CORD KIT INSTRUCTIO
Yellow
Yellow 7 .9.
2 . 2 Switch
S t a r t i nall
g tbattery
h e U P Scircuit
o n B abreakers
ttery to the ON position.
On The UPS has an active alarm.
On NOTEThe Before
UPS has an using
active this feature, the UPS must have been powered by utility power at least
alarm.
The indicator stops flashing. Flashing There is a new UPS alarm condition. See “Troubleshooting
once.
Flashing There is a new UPS alarm condition.Red
See “Troubleshooting” on page 105 for
Red 10. Press additional
any button onRemoving
the front panel
information. the Existing
display Power
to activate Cords
the menu
To start the UPS
options. on battery when the load is de-energized:
To remove the existing power cords:
1. If an optional wall-mounted bypass cabinet is installed, proceed to Step 2; otherwise, proceed to Step 4.
2. Verifybutton
the wall mounted bypass
1. If the UPS Changing
and
OPERATION
the Language
internal batteries are already installed, continue to
Changing tothe
select the
LanguageTURNisUPS
transferred
ON/OFF to menu.
UPS mode (see paragraph
7.5 Operating the Wall-Mounted Bypass Cabinet).
Step 2. If the
Press and hold the first buttonare
UPS and internal batteries onnot
theinstalled, continue
left for approxima
Press and hold the first button on the left
12. Select the TURN UPS ON option. Press and hold thefor to Step 15.
approximately five
button seconds
for the language menu. This action is possible fro
to select
3. Proceed
to to the
select Steplanguage
4. menu. This action is possible from any LCD menu
three seconds, until the UPS stops beeping. screen.
2. You MUST shut down the UPS before replacing the cord assembl
screen.
4. Verify that the internal maintenance bypass switch is in the UPS position (see Figure 73).
The indicator illuminates. The UPS is now poweringContinuethe to load.
Step 3 to shut down a standalone UPS.
Normal
5.
Mode Startup
Switch all battery circuit breakers to the ON position.
For parallel Display Functions
To start up the Functions
If the
Display UPS when
indicator the load is
is flashing, de-energized:
check the UPS status from theshutdown
front procedures, refer to the Eaton BladeUPS
panelNOTE to view the Leave the battery
active alarms.circuit
Correct breaker(s) in(12
the alarms the kVA)
and User's
As the
ONrestart
position if Guide
during and
thisorthen
default aftercontinue
operation. If youtoneed
15 minutes Step 11.
of inactivity, the LCD
1. IfAs anthe default
optional
necessary.
or
to after
cancel15
wall-mounted thisminutes
operation,
bypass of inactivity,
wait until
cabinet the front
the
is installed,LCDproceed
displays
panel LCDtothe
selectable startup
illuminates screen.
before The default
switching the is the Eaton logo
selectable
Step startup
2; otherwise, screen.
battery circuit
proceed The default
tobreaker(s)
Step is the 3.
4. off. Eaton Switch the changed
logo and loadbe
can connector circuit breaker
to the Mimic screen in tothe
theUser
OFF Settings
(O) position
men
changed to the Mimic screen in the User Settings (see Figure 2).
menu.
2. Wait Verify the The backlit LCD automatically dims after a long period
6. thewallfrontmounted bypass is transfered to UPS mode (see
Thefor
“Using backlit LCDpanel
the Wall-Mounted
LCD
automatically to illuminate.
Bypassdims after a long
Cabinet” on period
page 97. ofOPERATION
inactivity.
any button Pressto restore the screen.
NOTE The load connector breaker controls the load connector only, not the output powe
7. Press any button on the front panel display to activate the menu options.
3. Proceed to Step 4.9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D Use the87two middle buttons ( and ) to scroll through t
8. Within Use the three two middle
Eaton
minutes, buttons
press the( button
and ) to on scroll through
the front panel the menu
display and then Press
structure. press the button to
thepanelbutton select a submenu. Pre
4. Press any button Internal on the
Bypassfront Startupdisplaytotoenter
activate the menu
structure.
the TURN Press
UPS the
ON/OFF button
menu. to enter a submenu. Press the
to button
select an option. Press the ESC button
4. Verify that the internal maintenance bypass switch
ESC
is in the
options. UPS TURN UPS ON/OFF, TURN UPS
Select OFF,toandcancel
pressorthr
to select(see
position an option.
Figure Press
59 on the 95).button to cancel or returnTo
page to start
the the
previous menu.UPS when load is powered by internal bypa
Normal
9. Select Mode the TURN Startup
UPS ON option. Press and hold the button.
button for three seconds, until the UPS stops
previous menu.
beeping. 1. If an optional wall-mounted bypass cabinet is insta
To
5. start If anup the UPS
optional when the
isolation load is de-energized:
transformer is installed,5.switch the input
Confirm the selection. Press and hold the button for three
The UPS
circuit starts intoBattery
breaker the ONmode within
position (seetwoFigure
minutes12 and
on supplies
page 21). Step
battery 2; otherwise,
power to your proceed to Step 4.
equipment.
1. If an optional wall-mounted bypass cabinet is installed, proceed to seconds, until the UPS stops beeping.
76.. 2 . 3Step I n t2;
Switch otherwise,
e r nona l utility s proceed
B y p a spower u p to Step
S t a r twhere the UPS 4.
82 is connected.
2. Verify the wall mounted bypass is transfered to By
The
Eaton output
9355 relays
UPS (10/15 kVA) open, the UPS
User's Guide transfers
S 164201594 Rev D to Standby mode, and
82 Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D “Using the Wall-Mounted Bypass Cabinet” on pag
To the indicator turns off.
7. start
2. Verify
Wait the the
forUPSwall
thewhen load is powered
mounted
front panel LCD bypass isbytransfered
internal bypass:
to illuminate. to UPS mode (see
“Using the Wall-Mounted Bypass
1. If an optional wall-mounted bypass cabinet is installed, Cabinet” on pageproceed
97. 3.Step Proceed to Step 4.
6. Switch thetoUPS 2; otherwise,
battery circuitproceed
breaker to toStep 4. (O) position.
the OFF
The indicator flashes.
3. Verify
2. Proceed theto wallStep 4.
mounted bypass is transferred to UPS mode (see paragraph 4. Verify that the maintenance bypass switch is in the
7. If optional EBMs are installed, switch all EBM battery circuit
8. 7.5 Remove
Operating the breaker tie from all
the Wall-Mounted battery
Bypass circuit breakers.
Cabinet). position (see Figure 59 on page 95).
4. Verify that the internal maintenance bypass switchbreakers is in thetoUPS the OFF (O) position.
3.
9. ProceedSwitch all
position to Step
battery
(see 4. circuit
Figure 59 on breakers
page 95). to the ON position. 5. If an optional isolation transformer is installed, swit
Disconnect the EBM cable from the UPS extended battery
4. Verify that the internal maintenance bypass switch is connector. in the UPS position circuit
(seebreaker
Figure 73).to the ON position (see Figure 12 on
5. If Thean optional indicator stopstransformer
isolation flashing. is installed, switch the input
5. If an optional
circuit breaker isolation
to thetransformer
ON positionis(see installed,
Figure switch
12 onthe input
page circuit
21). breaker on
6. Switch to the ONpower
utility position (see the UPS is connecte
where
10. FigurePress 24). any button on the front panel display to8.activate Switch thethe UPS input circuit breaker to the OFF (O) position.
menu
6. Switch options.on utility power where the UPS is connected. 7. Wait for the front panel LCD to illuminate.
6. Switch ON the utility power where the UPS is connected. 9. Switch off utility power where the UPS is connected.
11. Wait
7.
7. Press
Wait the
for
for button
thefront
the on LCD
frontpanel
panelthe front
LCDto to panel display and then press the The
illuminate.
illuminate. indicator flashes.
button to select the TURN UPS ON/OFF menu.
The indicator flashes. The UPS starts and transfers to Bypass mode. This
12. Select the TURN UPS ON option. Press and hold the button for1 minute.
8. Remove
three
The UPS the breaker
seconds,
starts until
and tie from
the
transfers UPS all battery
to stops
Bypass circuit
beeping.
mode. Thisbreakers.
may take up to 1 minute.
The indicator flashes while transfering to bypa
9. Switch
The
The allindicator
battery flashes
indicator circuit breakers
illuminates.
whileThe to theisON
UPS
transferring nowposition.
powering
to bypass the load.
then goes out with the the illuminating
illuminating totoindicate
indicate the UPS is ope
the UPS is operating in Bypass mode. The load is now Eaton BladeUPS
powered byCord Kit Instructions
mode.
utility S 164201721
The load
power. 2 Draft 13-APR-2010
is nowRevpowered by utility power.
If the indicator
The indicatorstops flashing.
is flashing, check the UPS status from the front
panel to view the active alarms. Correct the alarms and restart if The display indicates On Manual/Maintenance Byp
10. Press any button on the front panel display to activate the menu
necessary.
options. 8. To switch to Normal mode from internal Bypass m
90 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1 wall mounted bypass to Bypass mode (see “Using
11. Press the button on the front panel display and then press the Wall-Mounted Bypass Cabinet” on page 97 and rot
button to select the TURN UPS ON/OFF menu. maintenance bypass switch to the UPS position.
The indicator illuminates to indicate the UPS is
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D 87
8. Remove the breaker tie from all battery circuit breakers.
OPERATION
N 9. Switch all battery circuit breakers to the ON position.
The indicator stops flashing.

options. The following table shows the indicator status and description.
11. The
Press Indicator
button
the indicates on Statusdisplay and
Description
Status Description
display Onthe front panel
Manual/Maintenance then press the
Bypass.
button to select the TURN UPS ON/OFF menu.
8. To switch to Normal mode from internal On Bypass mode, The UPS is operating
transfer normally.
the wall mounted bypass to Bypass mode
12. (see Select the TURN
paragraph 7.5 UPS ON
Operating
Green option.
the Press
Wall-Mounted
Flashing and hold
Bypassthe button for
S The UPS is starting up or is the
Cabinet) and rotate shutinternal
down andmaintenance
waiting for power to return.
Flashing threeupseconds,
bypass
S The UPS is starting switch
or is shut until
todown
the UPSthewaiting
and UPS stops
position.for power beeping.
to return. S A new information message is active.
S A new information message is active. S Bypass is not available.
S Bypass is notThe The
available. indicator illuminates.toThe
indicator illuminates UPSthe
indicate is now
UPS powering
is operatingthe load.mode. The load is now powered by
in UPS
UPS. Off The UPS is turned off and will not turn on automatically.
Off The UPS is turned theand willindicator
If off not turn on isautomatically.
flashing, check the UPS status from the front
7 . 2 . 4 panel
U P toMview
S a i n t ethe
n a nactive
c e B y palarms.
a s s S t aCorrect
r t u p the alarms and restart if
necessary.
To start the UPS in maintenance Yellow bypass:
1. Verify that the maintenance bypass On
switch is in theThe UPS is inposition
BYPASS Bypass mode.
(see Figure 73).
On The UPS is in Bypass mode. CORD KIT INSTRUCTIONS
2.
If an optional isolation
Yellowtransformer is installed, switch the input circuit breaker to the ON position (see
Figure 22). CORD KIT INSTRUCTIONS
On The UPS has an active alarm.
On The UPS has 3. an Switch ON the utility power where the UPS is connected.
active alarm.
Flashing There is a new UPS alarm condition. See “Troubleshooting” on page 105 for
Flashing There is a new UPSThealarm Red
load condition.
is now powered by utility power.
See “Troubleshooting” on page 105 for
Removing
additional the Existing Power Cords
information.
4. To transfer the load to the UPS, see paragraph 7.5 Operating the Wall-Mounted Bypass Cabinet.
Removing the Existing
To remove the Power Cords
existing power cords:
7.2.5 W a l l - M o u nTot e dremove
M a i n t ethe
n a nexisting
c e B y p apower
s s S t a rcords:
tup
1. If the UPS and internal batteries Changing
are alreadythe Language
installed, continue to
Changing theToLanguage start the UPS Stepin maintenance
2. If the UPSbypass (wall-mounted
and internal batteries operation):
are not installed, continue
1. If the UPS and internalPress batteriesand hold the firstinstalled,
are already button on the leftto
continue for approximately five second
Press and hold the 1. first
Verify thatto
button the
onStep
the15.
bypass leftbreaker
for is in the
approximately OFF
Step 2. If the UPS andtointernal position
five seconds (see
select batteries Figure
the language 27 or
are not Figure
menu. This36).action
installed, continueis possible from any LCD men
to select the language menu. This action is possible from any
topower
Step LCD menu
screen.
2. Switch 2.ONYou the MUST
utility shut 15. wherethe
down the UPS
wall-mounted bypass cabinet
before replacing the cord is connected.
assembly.
screen.
Continue
3. Switch the bypass
to Step 3 to shut down a standalone UPS.
2. breaker
You MUST to the ON down
shut position.
the UPS before replacing the cord assembly.
Continue to Step 3 to Display
shut down Functions
athe
standalone UPS.
Display Functions The load isFor now parallel
powered shutdown
by utilityprocedures,
power. refer to Eaton BladeUPS
(12 kVA) User's Guide and thenAscontinue the default to Step 11. 15 minutes of inactivity, the LCD displays the
or after
4.after
To 15
transfer the load For parallel
to the UPS,theshutdown
see procedures,
paragraph 7.5
theOperating refer to Wall-Mounted
the Eaton BladeUPS
As the default or minutes of inactivity, LCD displays
selectable startupthe screen. The default Bypass Cabinet.
is the Eaton logo and can be
3. Switch (12
the kVA)
load
selectable startup screen. The default is the Eaton logo and changed User's
connector Guide and
circuit then
breaker continue
to the OFFto Step
(O) 11.
position
can be to the Mimic screen in the User Settings menu.
7.3
changed S ito
n gthe
l e UMimic
P S S hscreen
u t d o w(see
inn theFigure 2).
3. User SwitchSettings
the loadmenu. connector circuit LCD
The backlit breaker to the OFFdims
automatically (O) position
after a long period of inactivity. Pre
To shut down the UPS: (see Figure 2).
The backlit LCD automatically dims after a long period of inactivity. any buttonPress to restore the screen.
NOTE The load connector breaker controls the load connector only, not the output power.
1. Press any button on the front panel display to activate the menu options.
NOTE The load connector breaker Use the two
controls middle
the load buttons
connector ( and
only, not ) to power.
the output scroll through the menu
Use the two middle buttons
2. Press the( button
and ) to on scroll
the frontthrough
panel the menu
display and then Press
structure. press the the button to
button to select
enter the
a TURN UPS
submenu. ON/ the
Press button
structure. Press theOFFbutton menu. to enter a submenu. Press the to button
select an option. Press the ESC button to cancel or return to the
options. Select TURN UPS ON/OFF, TURN UPS OFF, and press the
to select an option. Press the ESC 4.button Press to any
cancel or return
button on the tofront
the panel
previous menu. display to activate the menu
3. Press the button.
button to select the TURN UPS OFF option.
previous menu. options. Select TURN UPS ON/OFF, TURN UPS OFF, and press the
4. Press5. hold the thebutton.
and Confirm button
selection.for three
Press seconds,
and hold until
thethe UPS stops
button forbeeping.
three
seconds,
The UPS stops5. supplyinguntil the
power UPS stops beeping.
Confirm the to the load.Press and hold the
selection. button for three
5. Switch theThe UPSoutput
82 seconds,
batteryrelays
circuit until
open,
Eaton the
breaker
9355the UPS
to
UPS the
UPS stops
OFF
(10/15 beeping.
kVA)position.
transfersUser's to Standby
Guide mode,
S 164201594 Rev Dand
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Revthe D indicator turns off.
The UPS disconnects Thefrom the batteries
output relays open,and isthe onUPSlogictransfers
power only. to Standby mode, and
6. Switch 6.OFF Switch
the utility the
the power indicator
UPS battery turns
where circuit
the UPS off.
breaker to the OFF (O) position.
is connected.
7.4 O p e r a t i n g t h e U7. If a
PS M optional
i n t e n aEBMs
n c e B yare
p ainstalled,
s s S w i t cswitch
h all EBM battery circuit
7. bypass
The UPS maintenance If optional EBMs
switch are installed,
is located switch
on the back allUPS
of the EBM battery
(see Figurecircuit
73).
breakers
Disconnect to the
the EBM OFF
cable (O) the
from position.
UPS extended battery
The maintenance bypass switch is used to bypass the UPS during maintenance or servicing. The switch
connector.
provides a wrap-around Disconnect
bypass without
theshutting down
EBM cable the load.
from The extended
the UPS SERVICE position
battery on the switch allows a
8. connector.
Switch the UPS input circuit breaker to the OFF (O) position.
9. 8. off
Switch Switch
utilitythe UPSwhere
power input circuit
the UPS breaker to the OFF (O) position.
is connected.
9. the
10. Unplug Switch offcords.
power utility power where the UPS is connected.
service engineer to apply power to the UPS input and verify its operation while the load is powered through
bypass.
Figure 73. Maintenance Bypass Switch
The UPS-mounted bypass switch has three positions as described in Table 13.
NOTE In the UPS or SERVICE position, AC input power is still connected to the input terminals
inside the UPS.
Table 13. UPS-Mounted Bypass Switch Positions
Switch Position Description
UPS Connects the UPS output to the load.
SERVICE Connects the load directly to AC input power and disconnects UPS output. AC input power is still connected
to the UPS input.
BYPASS Like the SERVICE position, BYPASS connects the load directly to AC input power and disconnects UPS
output. However, because BYPASS also disconnects AC input from the UPS, this is the appropriate position
for UPS maintenance or repair.
7.4.1 Single UPS Bypass

7.4.1.1 Transfer the load from the UPS to maintenance bypass:
1. Remove the cables and screws for any ConnectUPS Web/SNMP or PXGX card and then remove the x-slot
card.

5. If the optional UPS output circuit breaker is installed, switch the breaker to the
ON position. The UPS has a four-button graphical LCD with backlight.
e UPS is connected. about the UPS itself, load status, events, measurements
6. Wait for the front panel LCD to illuminate. Figure 53). UPS Operating Instructions
ker to the ON position.
The indicator flashes. Display Functio
breaker is installed,Display switch the Functions
breaker to the
As the default or a
7.AsSwitch
the default the battery
or aftercircuit 15 minutes breaker of to the ON position.
inactivity, the LCD displays the selectable
Display Functions startupPowerscreen. Th
On Indica
startup screen. The default is the Eaton logo and can be changed to the Mimic screen in the User
On Setting
Battery Indic
uminate.As the default The or after indicator stops flashing.
in the User15 minutes
Settings of inactivity, the LCD displays the selectable
menu.
NOTE Before proceeding ensure Bypass Indicato
startup screen. The default is the Eaton logo and can be changed to that there are
the Mimic no active alarms or notices.
screen The backlit
8. Press any button on the front panel display to activate the menu options. Alarm LCD au
Indicator
in the User Settings
The backlit menu.LCD automatically dims after a long period of inactivity. Press any button to restore the scre
eaker to The the backlit to restore
ON position.
9.LCD Press thethe
2. screen.
Set the system to internal Bypass mode:
button onafter
the front panel display and thenPress pressany thebutton button to
automatically dims a long period of inactivity. OPERATION Use the two midd
to restore the Use select
screen. the
the two middle TURN • Using
UPS
buttons ON/OFF
the( button
menu.
and ) to on scroll
the frontthrough
panel the menu
display, structure.
scroll Press the
to the Control menu option and press the button to enter
button to enter abutton. submenu. Press the button to select an option. Press the ESC button to can
Use the twoESC 10. Select
middle the
buttons TURN ( and UPS ON option.
) to scroll Press
through and hold
the menu. the button
menu structure. Press the for three
Bypass mode. Thisto may button
take up to to cancel
1•minute. or return to the previous Control Buttons
button seconds,
enter a submenu. until thePress
UPS the
Press stops beeping.
the button to to select
selectthe an Go
option. Press
to Bypass the option.
Mode
OPERATION for the LCD Menu Options The following table
ATION ESC button The to cancel
following or return
table to showsthe previous
the basic menu.
menu structure.
ansfering to bypass then ThegoesUPSout with The
precharges the for a indicator
few minutes illuminates
and then and the indicator
indicatorextinguishes,
illuminates.
Figureindicating
53. Eaton the
9355UPSUPSsystem is
Control Panel
s operating The infollowing
Bypass mode. table Theisload
shows the isbasic
now menu
operating in Bypass
structure. mode. Table 6. Menu Map for Display Functions
or Display Functions The UPS now powering the load.
The following table shows Display the indicator status and descr
3. Turn the Maintenance Bypass rotary switch on the back of the Main Menu position.Functions Display Infor
Submenu
Submenu
ctions Display Functions
If the Display indicator
Information is flashing,
or Menu Function check the UPS status from the front panelUPS to the SERVICE
to view The following table or shows
Maintenance Bypass. the active alarms. Correct the alarms status and restart if necessary. UPS Status As the default after the
15
UPS
indicator
minutes
off / Syst
As The
the following
default or afterVerify
table 15 the load
shows
minutes the isoftransferred
Indicator
indicator
inactivity, by
the viewing
and
LCD the output
Status
description.
displays the meters
selectablescreen.
Description
Display Information UPS off or/ Menu
System Function
normal / UPS supporting load / UPS on battery / UPS on bypass / Active alarm startup screen. The default is the E
list / Battery s
nternal Bypass startupmode, screen.
rotate
11. Replace listthe The
the default
maintenance
/ Battery UPS status
front is the
door. Eaton logo and can be changed On toIndicator
the Mimic Thescreen
UPS isStatus in Description
operating normally. the User Settings menu.
ator
n. UPS
Status
in theoff User
/ System normal The
Description
Settings /menu.
UPSNormal
supporting LED load / UPSwill on battery / UPS on bypass / Active alarm
be flashing. For parallel s
For parallel systems: System normal
list / Battery status Green/ Battery floating UPSFlashing in Parallel mode / Parallel
S TheUnit
UPSOn is starting upTheorThe UPSdown
is backlit
shut is operating
LCD normally.
andautomatically
waiting Number
for power x to
/ Ur
dim
OnThe backlit The Number
LCD UPS x The
is
automatically UPS
/operating
Units is
on CAN nowBusbypassed,
normally.
dims / Unitsaonlong
after with
load the load
period of powered by
inactivity. utility
Press anypower.
S button
A new information message is active.
ndicate the UPSFor is parallel
operating inEaton
UPS mode. TheBattery to restore the screen.
S The UPS is starting up orDisplays
systems: System
9355 UPS normal
(20/30/kVA) floatingand
Installation UPS in Parallel
Operation mode
Manual / Parallel
S 164201626 Rev C Event Log Flashing
Green
Unit 77 up to
is shut down
to restore the screen. S Bypass is not available.
n Flashing
Number x / Units on4.CAN
SDisplays
The UPS Command
up istostarting
Bus 127 events
/ Units the
up
on orand
loadUPS
is shut off.
alarms down and waiting for power to return. S A new information message is active
Measurements Use the
Parallel two middle buttons
System Voltage ( [by
andu
Use theuptwo S middle
A new information
buttons (message )istoactive. through the menu Off The S button
Bypass isonturn
not available.
Parallel System Displays to Voltage
127 events [byPress /the
unit]alarms
and Voltage and
button
[Parallel on scroll
the
total]front display,
/ Output scroll
Voltage: L-Nto structure.
the
/ Output UPS
Voltage L-L /UPS
Press
On/Off theis turned
menu.
Output Pressoff and(parallel
the will not UPSs
button turnto
to automatically.
enter
only) thea submenu.
Current / OutpPre
(parallel UPSs only) S
button toCurrent Bypass
enter /aOutputis not
submenu. available.
Frequency Press the Power
/ Output button to select an option. Press the
UPS off. On Off ESC
Thebutton to cancel
UPS is turned off andorwill
return
not turnto ot
ystem Voltage
ESC button[by unit] to / cancel
Voltage [Parallel
or return total]
to /theOutput Voltage:menu.
previous L-N / Output Voltage L-L / Output The UPS is in Battery mode. Output L-N and L-L /
PSs Output
only) Current / Output L-N and L-L
Frequency Rear / Current
fan is/Power
/ Output Frequency
running signifying / Power (kW/kVA/pf)
load is being supplied utility power on bypass. On TheThefollowing table mode.
UPS is in Battery shows the/ bas
rtup The following table shows the basic Yellow structure.
menu Battery Voltage Curr
Battery On The UPS
Voltage is in Battery mode.
L-N and L-L / Current 5. / /Frequency
Current
Switch/ all Runtime
of the(kW/kVA/pf)
/ Power UPS battery circuit breakers to the Off position.
ass: On 6. Menu
Table YellowMap for TheDisplay
UPS is in Bypass mode.
Functions Input L-N and L-L /
w Input
splay Functions Voltage / Current L-N/ and6. L-L
Runtime Turn the Maintenance
/ Current / Frequency Bypass rotary switch on the back of the UPS to the BYPASS position.
page 10). Main Menu SubmenuOn The UPS
Bypass is in Bypass
Display mode.
Information L-N and L-L
or Menu Fun/
Yellow
Bypass
ubmenu OnL-N and L-L L-NInformation
The
/ Current
Display and
UPS L-L
1 . 2in/ Bypass
is
7 . 4/ .FrequencyFrequencyn s mode.
Torr aMenu f e rFunction
the load from maintenance bypass to the UPS CORD KIT INSTRUCTIONS
ss switch is in the BYPASS position (see UPS StatusYellow Control
On The UPS has an active alarm.Go to Bypass
UPS offMode
/ System normal Transfers
/ UPSthe
su
w Go to Bypass Mode L-N and L-LUPS/ Frequency
off 1. Turn
Transfers
/ System the UPS
normaltheto / maintenance
internal
UPS Bypassbypass
supporting mode
load / UPS switch on the
on battery back
/ UPS on of the UPS
bypass to the
/ Active alarmSERVICE position (seelist Figure 73).status When this co
/ Battery
When this
list / Battery status command is active, the option changes to Go to Normal Mode. On The UPS has an active alarm.
ass Mode 2.internalSwitch all of the UPS Redbattery circuit breakers Flashing
to the ON position. There is a new UPS alarmStart condition. See
Test“Troubleshooting” on pag
OnTransfers the The UPSUPS to has anBypass
active mode
alarm. Battery
For parallel systems:Initiates
Systemanor ba
Start Battery Test
When thisFor Initiates
parallel
command is aactive,
systems:battery test
System
the option normalchanges / Battery
to Go floating
to Normal UPSMode.in Parallel mode / Parallel Unit Flashing There is
Number x / Units on CAN Bus /Se
a new UPS alarm condition. Un
Flashing Number There 3. Wait 1.5 to 2 minutes for the internal startup
See “Troubleshooting” on page Red process to complete. Display Test information. Four different
x / is a new
Units on UPS
CANalarm Bus / Unitscondition.
on load 105 for additional
e
eryUPS
Test is connected.
Display Test InitiatesRemoving Four
a battery different
test the Existing
selectable tests Power
for the front
Wait until the bypass indicator illuminates Event
additional information. Cords
panel functions: the
and the
LEDs cycle through, the alarm
Logtwo front fans are operating before proceeding Displays up to to
the beep sounds,
127 events and ala
Displaysbeep upsounds,
to 127 events the backlight
and alarms turns off and on, and the pixels scroll through to test the LCD.
est
y power. next step. To remove
Four different selectable tests for the front panel functions: the LEDs cycle the existing power cords:
through, the alarm
Measurements Changing Parallel the
Settings SystemLanguage
User Settings
Voltage [by unit] / VoltageSee Table 7f
[Parall
User
arallel Settings beep sounds,
System Voltage See[by
the Table
unit]7/for
backlight detail.
Voltage
turns off[Parallel
and on, total]and the / Output
pixelsVoltage: L-N / Output
scroll through to test Voltage
the LCD.L-L / Output(parallel UPSs only) Current / Output Frequency / Outp
Verify the output voltage
UPSisand present on the metersare screen. Press and hold the firstService
tobutton
Changing on the
the
Settings left for approximat
Language This screen is
parallel
see UPSs only)
“Using Current / Output
the UPS Maintenance BypassFrequency1. / Output If thePower internal batteries already installed, continue
ngs Service SettingsSee Table 7 forThis
Changing screen
detail. the is password-protected.
Language Step 2. If the UPS and internal batteries language
are not Outputmenu.
installed, This action
continue is possible
L-N and L-L from
/ Currentany LCD me
/ Frequency
4. Turn the maintenance bypass switch on the back of the UPS to the UPS position
Identification Pressto and
return to Normal
hold the first button UPSon the/ Pa
Type le
Output L-N and L-L / Current / Frequency / Power (kW/kVA/pf)
ettings Pressisand
This screen UPS Type mode.
/ Part Number / to
Serial StepNumber15. / Firmware
hold the first button on the left for approximately five seconds Battery
password-protected. / Display / CAN Bridge to select theVoltage
language menu.
/ Current This actio
/ Runtime
Battery Voltage the
to select / Current language / Runtime menu. This action isindicator
possibleilluminates,
from any LCD menu Turn UPS ON/OFF ON and OFF Options
UPS Type / Part Number When
ON and OFF Options / Serialthe Number green
2. /You UPS normal
MUST
Firmware shut
/ Display /down
CAN Bridge the UPS before the UPS is powering
replacing the cord screen.
the load.
assembly.
Input L-N and L-L / Current / Frequency
nput screen.
L-N and L-L / Current / FrequencyContinue to Step 3 to shut down a standalone UPS.
FF Options Verify the load is transferred to the UPS by viewing the output meters screen.
BypassEaton 9355 UPS (20/30 kVA)
L-NInstallation
and L-L / and Operation Manua
Frequency
Bypass L-N and L-L / Frequency
5. Reinstall any ConnectUPS For parallel Web/SNMPshutdown procedures, or PXGX refer to the Eaton Display
BladeUPS Functions
Display Functions Controlcards, secure with
Go retained
to Bypass hardware
Mode andTransfers
connectthe cables.
UPS to internal Byp
Go to Bypass Mode Transfers the UPS to internal Bypass (12 kVA)mode User's Guide and then continue to Step 11. As the default or after
When this command 15 minutes of in
is active, the
7 . 5 As
ion and Operation Manual Othe
p edefault
S 164201626
When rthis
a tRev gC or
i ncommandt h eafterW is a 15
ll-M
active, minutes
79 t e dofB
otheu noption inactivity,
y p a s stoCGo
changes athe LCD
e t displays
btoi nNormal Mode. the selectable startup screen. The default i
selectable startup screen.3.TheSwitch defaultthe loadEaton
is the connector logo andcircuit
canbreaker
be to theStart
OFF (O) position
Battery Test
changed to the Initiates
Mimic a battery
screen testin the Us
tart Battery Test Initiatesto
changed a To thetransfer
battery Mimictest the screenload(see fromFigure
in thethe User UPS 2). to maintenance bypass:
Settings menu. Display Test Four different selectable tests for
Display Test Four different 1. selectable
Transfer tests the UPS for the tofront
Bypasspanelmode:functions: the LEDs cycle through, the alarm
The backlit LCD automatically dims afte
Thebeepbacklit LCD automatically dims after a long period of inactivity. Press beep sounds, the backlight turns
sounds, the backlight NOTE turns offThe andload
on, and the pixels
connector breaker scroll through
controls thetoload
testconnector any button
the LCD. only, not the output power. to restore the screen.
any button to restore • Press the any screen. button on the front panel display Settings to activate the menu User options.
Settings See Table 7 for detail.
User Settings See Table 7 for detail. Use the two middle buttons ( and ) to
Use the two middle • Using buttons the( button and ) to on scroll
the front through
panel the menu
display, scroll to the ControlServicemenu
Settings
option and Press
structure. This screen
press the isbutton
the password-protecte
to enter
ervice Settings This screen is password-protected. 4. Press any button on the front panel display to activate the menu
structure. Press thebutton. button to enter a submenu. Press the button to select an option. Press the ESC butto
options. Select TURN UPS Identification
ON/OFF, TURN UPS OFF, and press the UPS Type / Part Number / Serial N
to select
UPS Type an/ Part
option. Press the ESC button to cancel or/ CAN
return to the previous menu.
•Number Press / Serial
the Number button.
button/ Firmware
to select / Display
the Go Bridge
to Bypass Mode option.
previous menu. Turn UPS ON/OFF ON and OFF Options
ON and OFF Options
5. Confirm the selection. Press and hold the74 button forEaton
three9355 UPS (20/30 kVA) Installation and Operation M
n 9355 UPS (20/30 kVA) Installation and Operation Manual S 164201626 Rev C
seconds, until the UPS stops beeping.
0 kVA) Installation and Operation Manual S 164201626 Rev C EatonUPS
9355 UPS (10/15 kVA) User’s Guide
The output relays open, the 82
transfers toEaton 9355164201594—Rev
Standby mode,
UPS J1 User's Guide
and
(10/15 kVA) S 164201594 93
Rev D
Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Revthe
D indicator turns off.
7.
1. Wait
If an for the front
optional panel LCDbypass
wall-mounted to illuminate. options.is installed, proceed
cabinet OPERATION to
The indicator flashes. 11. Press the button on the front panel display and then press the
2. Verify the wall mounted bypass is transfered buttontotoUPS select mode the (seeTURN UPS ON/OFF menu.
The UPSthe starts and transfers to Bypass mode. on This may take up to
“Using Wall-Mounted Bypass Cabinet” page
CORD 97. KITOPERATION
INSTRUCTIONS
1 minute. 12. Select the TURN UPS ON option. Press and hold the button for
Normal Mode Startup
3. Proceed to Step 4. three seconds, until the UPS stops beeping.
The up the
To start indicator
UPS when flashes thewhile load is transfering
de-energized: to bypass then goes out
The indicator illuminates.
Internal UPS Bypass Startup
4. with
Verify the
The that theilluminating
indicator
internalilluminates to indicate
maintenance and the the UPSswitch
bypass is operating
indicator is in UPS The
in Bypass
extinguishes,
the indicatingisthenow UPS powering
system isthe load.
1. mode.
If an
position The
operating
optional(see load in is now
Bypass
wall-mounted
Figure 59 powered
mode.
on bypass
page by cabinet
95). utility power. is installed, proceed To start
to the UPS when load is powered by internal bypa
Normal
16. Mode theStartup ON ( | ) position.
StepSwitch2; otherwise, UPSproceed input circuit to Step breaker4.If theto theindicator is flashing, check the UPS status from the front
2. Switch the bypass breaker (may be designated MBP ortheCBP) in the 1. wall-mounted
If anCorrect
optionalbypass cabinet
wall-mountedandtorestart
the ifcabinet is insta
bypass
To The
5. start
If anupdisplay
the UPS
optional indicates whenOn
isolation the Manual/Maintenance ispanel
load is de-energized:
transformer installed, to view Bypass.
switch active
the inputalarms. the alarms
17.
ON
2. Verify Wait
position. for the UPS front panel display to
necessary. illuminate. Step 2; otherwise, proceed to Step 4.
circuit the breaker wall mountedto the ONbypass position is (see
transfered
Figure to 12UPS on page mode (see
21).
8.
1.
3. If
To
If switch
an
“Using optional
present,
to
theswitch Normal
wall-mounted
Wall-Mounted mode
the maintenance
from
bypass
Bypass internal
cabinet
Cabinet”
isolation
Bypassis mode,
installed,
on page
breaker (MIS)
transfer
proceed the
to
97.on the wall-mounted bypass cabinet to the OFF
The indicator flashes onStep the UPS. 2.MOB Verify the wall mounted bypass is transfered to By
6. wall
Step
Switch mounted
position; 2; on
otherwise,
utility
otherwise, bypasspower proceed
switch to where
Bypass
thetoUPS themode 4.
UPS
breakers (see “Using
is connected.
(may the
be designated or UPS) on the wall-mounted
Wall-Mounted
3. 18.
Proceed
bypass tothe
cabinet Step Bypass
to 4. front
the Cabinet”
OFF position. on page 97 and rotate the internal “Using the Wall-Mounted Bypass Cabinet” on pag
2. Verify Checkthethe wall UPS
mounted panel display
bypass is transferedfor active to UPSalarms mode or notices
(see
7. maintenance
Wait for front
bypass panel switch LCD tototheilluminate.
UPS position.
4. The
“Using
Verify (other
UPS is than
the
that now “Batteries
bypassed,
Wall-Mounted
the internal Disconnected”).
with
Bypass
maintenance the load Cabinet”powered
bypass Resolve
on page
switch isany
by utility active
inpower.
97. the 3.alarms
UPS Proceed to Step 4.
The
The before indicatorcontinuing.
position (see Figure 59 on page 95). flashes.
illuminates to indicate the UPS is operating in UPS
To
3. transfer
Proceed the to load Stepfrom maintenance bypass to the UPS mode: 4. Verify that the maintenance bypass switch is in the
mode. The load is4.now powered by UPS.
8. 19.
5. anSwitch
Remove
If optional thethe UPS battery
breaker tie fromcircuit all batterybreaker to the
circuit ON ( | ) position.position (see Figure 59 on page 95).
breakers.
1. If the UPS wasisolation poweredtransformer off, continueistoinstalled, Step 2. switch the input
4. Verify
circuit that the
breaker EBMs internal
to the are maintenance
ON installed,
position (see bypass switch
Figure 12EBM on ispage in the 21). UPS
9. 20. theIfUPS
Switch
position
If optional
all
(see isbatteryFigure
already circuit
in59 on
Bypass breakers
pagemode, 95). connect
to the ONthe
proceed Step 6.cable to 5.
toposition. the IfUPSan optional isolation transformer is installed, swit
extended battery
6. Switch on utility power where the UPS is connected. connector. circuit breaker to the ON position (see Figure 12 on
2.
5. Switch
The
If ON
an optional theisolation
indicator utilitystops power where theisUPS
flashing.
transformer is connected.
installed, switch the input
WaitSwitch
circuit
7. Wait for theall
breaker EBM
fronttopanel
the
panelbattery
ON circuit
position
LCD breakers
(see Figure to 12theon ON ( | ) 21).
page position.
6. KIT Switch on utility power where the UPS is connecte
3. for the front LCD to to illuminate.
illuminate. CORD INSTRUCTIONS
Status Description
6. 21.
Switch
The Verify
options. on that
utility
indicator the power“Batteries
flashes. whereDisconnected”
the UPS is connected. alarm has cleared. 7. Verify
Wait for the front panel LCD to illuminate.
The that indicator
no otherflashes. alarms appear on the UPS front panel display.
11. Switch
7.
8.
4. Pressfor
Wait
Remove the
allthe
the
battery button
front
breaker
Eaton circuit
9355 on
panel UPStiethe LCD
from
breakers
(10/15frontto panel
illuminate.
allto
kVA) battery display
the Guide
User's ON circuit and
position. then
breakers.
S 164201594 Revpress
D the The 89 indicator flashes.
Flashing S The UPS is starting Ifupthe
button or istoshut indicator
downthe
select andisTURN flashing,
waiting do
for power
UPS not
ON/OFF proceed
to return. menu.until all alarms are
Removing 9. the
The
S A new information
Switch
The
Existing
clear.
message Check
indicator
all battery
indicator
Power
is active.the
flashes.
circuit
stops
UPSbreakersCords
status from
flashing. to the theON front panel to view the The
position. active UPS starts and transfers to Bypass mode. This
S Bypass is12.not Selectalarms.
available. the TURN Correct UPS theON alarms option. andPress restart and if necessary.
hold the button for 1 minute.
8. The
Remove To remove
the breaker the existing
tieflashing.
from all power circuit
battery cords:
The
three UPS indicator
seconds,
starts and stops
until the
transfers UPS to stops
Bypass mode. Thisbreakers.
beeping. may take up to 1 minute.
22. Press any button on the front panel display to activate the menu The indicator flashes while transfering to bypa
9. Switch 1.battery
allindicator If the UPS
circuit and
breakers internal to batteries
the are already installed, continue to
On The UPS is 10. Press
Theoptions.
The
in Battery any
mode. button
indicator Select on TURNthe front
illuminates.
flashes UPSpanel
while ON/OFF,
The UPS
transferring isON
display toto
TURN
now position.
activate
UPSthen
powering
bypass ON, the and
the
goes menu press
load.
out with thethe
the illuminating
illuminating totoindicate
indicate the UPS is ope
options. Step 2. If the UPS and internal batteries are not installed, continue
the UPSbutton.
is operating in Bypass mode. mode. The load is now powered by utility power.
If the indicator
The indicator to Step stops 15.
is flashing,flashing. check the UPS status from the front
The
11. 23.
Press display
the
Confirm indicates
button
the
panel to view the active alarms. On
on
selection. Manual/Maintenance
the front
Presspanel and hold
Correct display
thetheBypass.
and button
alarms then andpress theif The display indicates On Manual/Maintenance Byp
for three
restart
On The UPS is 10. Press
in Bypass any2.to
mode.
button
seconds,
necessary. button Youon
select
until
MUST
thethethe UPS
shut panel
front
TURN stops
downON/OFF
UPS the UPS
display
beeping. to before
activate
menu. replacing
the menu the cord assembly.
5. Verify voltage isContinue present on to the
Step UPS 3 tooutput
shut down by checkinga standalonethat an output UPS. voltage reading present on the front
options. 8. To switch to Normal mode from internal Bypass m
panel LCD display.
12. Select Verifythe that TURN theUPS ON option.
indicator Press andsolid,
illuminates hold the indicating buttonthatfor the
wall mounted bypass to Bypass mode (see “Using
11. The
Press
three load the
seconds,
isisnow For
button parallel
until
powered onthe the shutdown
UPS
by front stops
utility panel
power. procedures,
display
beeping. andreferthento the Eaton
press BladeUPS
the Wall-Mounted
On The UPS has an active
UPS alarm.
operating normally and any loads not connected through the Bypass Cabinet” on page 97 and rot
button to (12 kVA)
select the User's
TURN Guide
UPS and then
ON/OFF continue to Step 11.
menu.
6. If
Load Connector
present,indicator switch the
are now
maintenance
energized. maintenance bypass switch toON
the UPS position.
Flashing The
There is a new UPS alarm condition. See illuminates.
“Troubleshooting” Theisolation
UPS is breaker
on page now105 for
(MIS) onthe
powering theload.wall-mounted bypass cabinet to the
12. position;
Select the 3.TURN
otherwise, Switch UPS switchtheON load
the connector
UPS
option. breakers
Press circuit
and (mayhold breaker
bethe tobutton
designated the MOB OFF
for (O) position
or UPS) on the wall-mounted
additional information. If the indicator
Eaton 9355 UPS is(10/15
flashing, do not proceed
S 164201594 until RevallD alarms are The87 indicator illuminates to indicate the UPS is
bypass
three
If the cabinet
seconds, indicator tountil
(see the is ON
Figure
the UPS
flashing, 2). kVA)
position. stops
check
User's Guide
beeping.
the UPS status from the front
clear. Check the UPS status from the front panel to view the mode. active The load is now powered by UPS.
panel
7. Switch to
alarms.
the view the breaker
Correct
bypass active
the alarms alarms.
(may be andCorrect
restart
designated the alarms
if MBP or and
necessary. CBP)restart if
in the wall-mounted bypass cabinet to the
The
necessary. indicator
NOTE The illuminates.
load connector The UPScontrols
breaker is now thepowering
load connector theonly,load.not the output power.
OFF position.
Changing the Language If the
The UPS should be in Normal mode. By default, Normal mode
The UPS
operates isindicator
now onpowering
is flashing,
the Highthe load
Efficiency
check the UPS
in Bypass
setting. mode. status from the front
Press and hold the firstpanel button
to view on the left
active for approximately
alarms.
4. Press any button on the front panel display Correct five
the seconds
alarms and restart if
to activate the menu
8. Transfer
to select the language menu.
necessary. the This UPS to Normal
action is mode: from any LCD menu
possible
24. To energize options.
a load Select connected TURN UPS ON/OFF,
through the LoadTURN Connector,UPS OFF, switch and press the
screen. • the Press load theconnector button.
button circuit to select the GotoTothe
breaker NormalON ( Mode | ) position.
option.
25. Press5.
• Press the Confirm the until
selection. Press and hold the button for three
ESC button until theEaton
Eaton logo appears.
Display Functions the button the logo appears.
seconds, until the UPS stops beeping. Eaton 9355 UPS (10/15 kVA) User's Guide S 16420159
The UPS is now powering the
As the default or after 15 minutes of inactivity, the LCD displays the load in Normal mode.
The
Eaton output
9355 relays
kVA)open, thecanUPS Rev Dto Standby87mode, and
transfers
S 164201594
selectable startup screen. EatonThe default
BladeUPS CordisKitUPS
the (10/15
Eaton
Instructions
User's Guide
S 164201721
logo and Rev 2be
Draft 13-APR-2010 15
7.6
changedC oton fthe
i g uMimic
r i n g t hscreen
e U P Sinf othe
rthe
E User
B M s Settings
indicator menu.
turns off.
To ensure maximum battery runtime, configure the UPS for the correct number of EBMs:
The backlit LCD automatically6.dimsSwitch
after the
a longUPS battery
period circuit breaker
of inactivity. Pressto the OFF (O) position.
any button to restore the any
1. Press screen.
button on the front panel display to activate the menu options.
Use the two middle buttons
2. Using breakers
the( button,
and ) to totothe
scroll
scroll the OFF
through (O)
the position.
Settings menu
menu.
structure. Press the button to enter a submenu. Press the button
to select an option. Press the ESCDisconnect the EBM
button to cancel cable to
or return from
thethe UPS extended battery
previous menu. connector.
94 8. (10/15
Eaton 9355 UPS Switch the
kVA) User’s UPS
Guide input circuit
164201594—Rev J1 breaker to the OFF (O) position.

n 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev10.
D Unplug the power cords.
to select the language menu. (other This than action is possible
“Batteries from any LCD
Disconnected”). menu any active
Resolve screen.
alarms
screen.Pressand
Press and hold
hold
As the the
the first
first
default button
buttonor afteronon thethe
15 leftleft
minutes forfor approximately
approximately
of inactivity, the five
five seconds
seconds
LCD displaysFunctions
Display the
toto select
select the
the language
language before
menu.
menu. continuing.
Thisaction
This action is is possible
possible from anyLCD LCD menu
Display selectable
Functions startup screen. The default isfrom
the any
Eaton logo menu
and can be
screen. changed to the Mimic screen in the User Settings menu.
screen. As the default or after Functions
Display UPS of
15 minutes Operating
inactivity,Instructions
the LCD displays the
As the default or after19.
15 Switch
minutes theof UPS battery
inactivity, thecircuit
LCD breaker to
displays the the ON ( | ) position.
selectable startup screen. The default is the Eaton logo and can be
Display Functions
selectable startup Thescreen.
backlit LCD The default is the Eaton
automatically logo and
dims after a longcanperiod
be changed
of inactivity.
to AsPress
the the
Mimicdefault
screenor after
in the15User
minutes of inactivity,
Settings menu. the LCD
As the default or after20.
15 Ifminutes
optionalofEBMs inactivity,are installed,
the LCD connect
displays the
the EBM cable to the UPS startup screen. The default is the Eaton logo
selectable
changedDisplay
Display Functions
Functions
to the Mimic
any screen
button in the User
to restore Settings menu.
the screen.
selectable startup screen.extended The default battery
is theconnector.
Eaton logo and can be The backlit LCD automatically
changed dimsscreen
to the Mimic after ainlong
theperiod of inactivity.
User Settings menu P
The AsAs
changed thethe
backlitto default
default
LCD
theUse oror
Mimic theafter
after 1515
automatically
two
screen minutes
minutes
dims
middle
in ofof
after
thebuttons
User ainactivity,
inactivity,
long
( and
Settings the
period)the
menu.toLCDLCD
of displays
displays
inactivity.
scroll through thethe
Press
thebutton
any menu to restore the screen.
selectable
anyselectable
button startup
tostartup
restore
structure.the
3. Switch
screen.
screen.screen.
Press
Press The The
the
theall EBM
default
default battery
is
button
button isthe the circuit
Eaton
toEaton
twice to logo
enter breakers
alogo
select and
and
the
submenu. can toPress
can
User the
bebe ON the( |menu.
Settings ) position.
The backlit LCD automatically dims after a long period o
button
CORD KIT INSTRUCTIONS
The backlit
changed
changed LCD
totothe automatically
tothe Mimic
Mimic
select screen
screen
an dims
option. inin after
thethe
Press Usera
User
the long period
Settings
Settings
ESC button of inactivity.
menu.
menu. to cancel orPress
Use
returnthe two
to the middle
any buttons
button ( andthe) to
to restore scroll through the menu
screen.
Use button
any the twotomiddle
restore 21.
buttons
the
4. Verify
screen.
Using ( that )the
and
the to “Batteries
scroll
button, through
scroll to Disconnected”
the the menu
Battery Setup alarm
menu hasand
structure. cleared.
press
Press Verify button
the
the button. to enter a submenu. Press the but
previous menu. that no other alarms appear on the UPS front panel
TheThe
structure. backlit
backlit
PressLCDLCD automatically
theautomatically
button to dims dimsafter
enter aafter a along
submenu. long period
period
Press of of
the inactivity.
inactivity.
button Pressdisplay.
toPress
select an Use thePress
option. two middle
the ESCbuttons
button( toand
cancel) toor
scroll through
return to theth
Use
to any the
any
select two
button
button middle
toto
an option. buttons
restore
restore5. the
Press the
Using
the ( screen.
and
screen.
ESC )button,
the button to scroll
to scroll through
cancel to or the
thereturn menu
Number of Battery
to the previousStrings option and Press
structure.
menu. press the
the button. to enter a submenu. Pres
button
structure. Press the If theto enter
button indicator
a submenu. is flashing, Press dothenot proceedbuttonuntil all alarms are an option. Press the ESC button to cancel or re
to select
previous menu.
to Use Use
select thethe
Removing two
antwo
option. middle
middlePress buttons
6.buttons
the Existing
clear.
Use
the the ESC (and
(Check and
or
buttonthe ) to
)buttons
to
Power UPS
to scroll
scroll through
through
Cords
status
to
cancel or from
select the
the
return the
thetomenu
menu
number front
the ofpanel
stringstoaccording
view theto
previousactive
your UPS configuration:
menu.
structure.
structure.
previous menu. Pressthe
Press the alarms. button
button to to enter
enter
Correct a asubmenu.
the submenu.
alarms and Press
Press the
restart the button
button
if necessary.
82 Eaton
toto 9355 UPS
select
select (10/15
anan kVA) User's
option.
option. Press
Press Guide
the ToSESC
the remove
ESCbutton
164201594buttonthe
Rev to existing
Dto cancelor
cancel power
or cords:
return
return totothethe
previousmenu.
previous menu. 22. Press All 2-High UPS andon
any button EBM theCabinets*
front panel display to activate the menu Number of Strings
1. If the UPS 82 and internal Eatonbatteries are already
9355 UPS (10/15 installed,
kVA) User's continue
Guide S 164201594 Revto
D
options. Select TURN UPS ON/OFF, TURN UPS ON, and press the
9355 UPS (10/15 kVA) User's Guide S 164201594UPS Rev D + 1 EBM Step 2. If the UPS and internal batteries are not installed, continue 6
button. 82 Eaton 9355 UPS (10/15 kVA) User's Guide S 164201594 Rev D
to Step 15. 10
9355 UPS (10/15 kVA) User's Guide S 164201594UPS Rev D + 2 EBMs
23. Confirm the selection. Press and hold the button for three
UPS +2.3 EBMs
seconds,
You MUST shut down the UPS before replacing the cord assembly. 14
Eaton
aton 9355
9355 UPS
UPS (10/15
(10/15 kVA)
kVA) User's
User's Guide
Guide S 164201594
S 164201594 Rev RevD Duntil the UPS stops beeping.
Continue to Step 3 to shut down a standalone UPS.
UPS + 4 EBMs 18
Verify that the indicator illuminates solid, indicating that the
For parallel shutdown procedures, refer to the Eaton BladeUPS
UPS is operating
All 3-High UPS and EBM normallyCabinets* and any loads not connected through the Number of Strings
(12 kVA) User's Guide and then continue to Step 11.
Load Connector are now energized.
UPS + 1 EBM 10
3. Switch the load connector circuit breaker to the OFF (O) position
If the indicator is flashing, do not proceed until all alarms are
UPS + 2 EBMs
(see Figure 2). 16
clear. Check the UPS status from the front panel to view the active
alarms.
UPS + 3 Correct
EBMs the alarms and restart if necessary. 22
NOTE The load connector breaker controls the load connector only, not the output power.
* UPS-32
The UPS models
shouldcontain
be in2Normal
strings; EBM-64
mode.models contain 4Normal
By default, strings. mode
UPS-64 models
operates contain
on the High 4 strings; EBM-96
Efficiency models contain 6 strings.
setting.
options.
24. To energize a load Select
connectedTURN UPS ON/OFF,
through the LoadTURN UPS OFF,
Connector, and press the
switch
7. the
Press button.
theconnector
load button circuit
to savebreaker to the ON ( | ) position.
the setting.
25. Press5.
8. Press the Confirm the until
selection. Press and hold the
screenbutton for three
ESC button until theEaton
Eaton logo
the button the logo orappears.
Mimic appears.
seconds, until the UPS stops beeping.
The output relays open, the UPS transfers to Standby mode,

15 and
the indicator turns off.

Disconnect the EBM cable from the UPS extended battery

connector.
Eaton BladeUPS Cord Kit Instructions S 164201721 Rev 2 Draft 13-APR-2010 5


Chapter 8 UPS Maintenance
This section explains how to:
• Care for the UPS and batteries

• Recycle used batteries or UPS
• Use the maintenance bypass switch
8.1 UPS and Battery Care

For the best preventive maintenance, keep the area around the UPSOPERATION
clean and dust–free. If the atmosphere is
very dusty, clean the outside of the system with a vacuum cleaner.
For full battery life, keep the UPS at an ambient temperature of 77°F (25°C).
NOTE The batteries in the UPS are rated for a 3–5 year service life. The length of service life
Normal Mode Startup
varies, depending on the frequency of usage and ambient temperature. Batteries used
To start up the UPSbeyond
when expected
the load is de-energized:
service life will often have severely reduced runtimes. Replace
batteries at least every 5 years to keep units running at peak efficiency.
1. If an optional wall-mounted bypass cabinet is installed, proceed to
8.1.1 Storing the UPS and Batteries
2. Verify
When storingthe
thewall
UPSmounted bypass
and optional is transfered
cabinets, to UPS
the following mode (see
requirements should be met:
“Using the Wall-Mounted Bypass Cabinet” on page 97.
• Verify that the battery circuit breaker is in the OFF position.
• Avoid temperature and humidity extremes. To maximize battery life, the recommended storage
4. temperature
Verify that is 59°F
the (15°C)maintenance
internal to 77°F (25°C).bypass switch is in the UPS
• If position
you store(see Figure
the UPS for59 on page
a long 95).
period, recharge the batteries every 10 months by applying utility power.
The batteries charge to 80% capacity in approximately 3 hours. However, it is recommended that the
5. batteries
If an optional
chargeisolation transformer
for 48 hours is installed,
after long-term switch the input
storage.
circuit breaker to the ON position (see Figure 12 on page 21).
• Check the battery recharge date on the shipping carton label. If the date has expired and the batteries
6. were never
Switch onrecharged, do not
utility power use the
where the UPS.
UPS Contact your service representative.
is connected.
8.2 W h e n t o 7.
R e pWait
l a c efor
B athe
t t e rfront
i e s panel LCD to illuminate.
When the
indicator flashes and the LCD panel displays Battery Failure, the batteries may need replacing.
Contact your service representative to order new batteries.
8. Remove the breaker tie from all battery circuit breakers.
Change the batteries approximately every five years.
9. Switch all battery circuit breakers to the ON position.
8.3 R e c y c l i n g t hThe
e U s e d indicator
B a t t e r y stops
o r U Pflashing.
S
Contact your local recycling or hazardous waste center for information on proper disposal of the used battery or
UPS.
options.
WARNING
• Do notbutton to select
dispose the TURN
of the battery UPS ON/OFF
or batteries in a fire.menu.
Batteries may explode. Proper disposal of batteries is
required. Refer to your local codes for disposal requirements.
• Dothree seconds,
not open until the
or mutilate the UPS stops
battery beeping.Released electrolyte is harmful to the skin and eyes. It
or batteries.
may be toxic.
The indicator illuminates. The UPS is now powering the load.
If the indicator is flashing, check the UPS status from the front
panel to view the active alarms. Correct the alarms and restart if
necessary.

UPS Maintenance
Special Symbols
The following are examples of symbols used on the UPS or accessories to alert you to important
information:
CAUTION
RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of
electric shock symbol.
Do not discard the UPS or the UPS batteries in the trash. This product contains sealed, lead–acid batteries and
CAUTION: REFER TO OPERATOR'S MANUAL - Refer to your operator's manual for
additional information, such as important operating and maintenance
must be disposed of properly. For more information, contact your local recycling/reuse or hazardous waste
instructions.
center. This symbol indicates that you should not discard the UPS or the UPS batteries
in the trash. This product contains sealed, lead‐acid batteries and must be
disposed of properly. For more information, contact your local recycling/reuse or
This symbol indicates that you should not discard waste electrical or electronic
CAUTION
equipment (WEEE) in the trash. For proper disposal, contact your local
recycling/reuse or hazardous waste center.
Do not discard waste electrical or electronic equipment (WEEE) in the trash. For proper disposal, contact your
local recycling/reuse or hazardous waste center.
Eaton, Powerware, and BladeUPS are registered trademarks of Eaton Corporation or its subsidiaries and affiliates.
Phillips and Pozidriv are registered trademarks of Phillips Screw Company.
Copyright 2008–2010 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be
reproduced in any way without the express written approval of Eaton Corporation.

Chapter 9 Troubleshooting
OPERATION
The Eaton 9355 UPS is designed for durable, automatic operation and also alerts you whenever potential
operating problems may occur. Usually the alarms shown by the control panel do not mean that the output
power is affected. Instead, they are preventive alarms intended to alert the user. Use the following
troubleshooting chart to determine the UPS alarm condition.
OPERATION
OPERATION
9.1 Typical Alarms and Conditions
The following table describes typical alarms and conditions; check the Event Log through the control panel for a
list of active alarms. IfOn The UPS
an alarm appears withisaoperating normally.
service code, please contact the Help Desk (see paragraph
1.8Green
Getting Help). Flashing S The UPS is starting up or is shut down and waiting for power to return.
The
Thefollowing
S A new table
following tableshows
shows
information the
theindicator
message is active. status
indicator statusand
anddescription.
description.
OPERATION S Bypass is not available.
Alarm or Condition Possible Cause Action
Indicator
Indicator Status
Status Description
Description
On Battery Off A utility failure
ThehasUPSoccurred
is turnedandoffthe
and will not
UPS Theturn
UPSonisautomatically.
powering the equipment with battery power.
On
On TheTheUPS
UPSisisoperating
operatingnormally.
normally.
On is in Battery mode.
The UPS is in Battery mode. Prepare your equipment for shutdown.
Green
Green Flashing
Flashing SS The
TheUPS
UPSisisstarting
startingup upor
orisisshut
shutdown
downandandwaiting
waitingfor
forpower
powertotoreturn.
return.
Yellow
LED is on. The following
SS AAnew table shows
newinformation
information the indicator
message
message active. status and description.
isisactive.
1 beep every second.
OPERATION SS Bypass
Bypassisisnot
notavailable.
available.
On The UPS is in Bypass mode.
Battery Low Off
Off The battery The
isTheUPS
UPSisis
running turned
turnedoff
low. offand
andwill
willnot
not
Fiveturn
turn on
onautomatically.
minutes automatically.
or less of battery power remains
Yellow On The UPS
On
On The UPSisis
TheUPS isinoperating
inBattery normally.
mode. (depending on load configuration and battery charge).
Batterymode.
Green On
Flashing The UPS has an active
S The UPS is starting up alarm. Savedown
or is shut your work and turnfor
and waiting offpower
your equipment.
to return.
Yellow
LEDYellow
is on. S A new information message When utility
is active. power and
is restored, the UPS restarts
Flashing The following
There is atable
new UPS shows
alarm the indicator
condition. status
See “Troubleshooting”description.
on page 105 for
Red
Continuous beep for 10 STheBypass is automatically, provides power to the load, and charges
On
On additional
The UPS ininnot available.
UPSisisinformation.
Bypass
Bypass mode.
mode. the battery.
seconds.
Yellow
Yellow
Battery Breaker On The UPS doesThe
not recognize the internal Verify the battery circuit breaker is in the ON position. If
On The UPS
UPS is is operating
in Battery normally.
mode.
On batteries.
On The
The UPS
UPS has
has an
an active
activealarm.
alarm. the condition persists, contact your service
Green FlashingChangingS The theUPS isLanguage
starting up or is shut down and waiting for power to return.
representative.
Yellow Flashing There isisaainformation
new
newUPS UPSalarm condition. See
Red
FlashingPress and
There
S Ahold
new the first alarm condition.
message
button onisthe left“Troubleshooting”
See
active. “Troubleshooting”
for approximately on
onpage
five105
page 105for
for
seconds
LEDRed
is on. additional
additional
S Bypass information.
information.
is not available.
On to select
Thethe
UPS language
is in Bypass menu.
mode.This action is possible from any LCD menu
1 beep every second. screen.The UPS is turned off and will not turn on automatically.
Off
Yellow
Overload Power requirements exceed the UPS Remove some of the equipment from the UPS. The UPS
On capacity (greater
Changing
Changing The than
the
UPS 100% Language continues to operate, but may switch to Bypass mode
of
the Language
has an nominal;
active alarm.
Display Functions
see page for specific output overload if the load increases. The alarm resets when the
Yellow FlashingPress
As
ranges). theand
Press and
Therehold
hold
default the
is aorthe
new first
first
UPS
after button
button
alarm
15 on
on the
condition.
minutes of left
See
condition for
forapproximately
theinactivity,
left approximately
“Troubleshooting”
becomes the five
on page
LCD displays
inactive. seconds
five105
seconds
for
the
LEDRed
is on. to selectadditional
the information.
language menu.
On
to select
selectable the language
The startup
UPS is in screen. The default is the Eaton logo and can be menu
menu.
Bypass mode.
This
This action
action is
is possible
possible from
from any
any LCD
LCD menu
1 beep every second. screen.
screen. to the Mimic screen in the User Settings menu.
changed
Yellow
Overtemperature UPSThe
internal temperature is too high or dims
Turn after
the maintenance bypassofswitch to the SERVICE
backlit LCD automatically a long period inactivity. Press
On theDisplay
fan has failed.
Changing
Display
any button tothe
has Language
TheFunctions
Functions
UPS an active
restore alarm. position. Otherwise, shut down the UPS.
the screen.
Clear vents and remove any heat sources. Allow the
Press
FlashingAs theand
Asthe holdaor
default the first
after 15button
minutes on of
theinactivity,
left“Troubleshooting”
for approximately
the LCD
LCDdisplays five105
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default
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or
two ismiddle
newafter
UPS 15
buttons
minutes
alarm UPSofto
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) See
tocool. Ensure
scroll
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through
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UPS
LEDRed
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additional
selectable screen.menu.
information.
startup screen. TheThis
The action
default
default is possible
isisthe
the Eaton
Eatonlogo from
logo and
andany
canLCD
can be menu
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enter a submenu. Press the button
1 beep every second. screen.
changed
changedtotothe
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screenin
inIfthe User
to select an option. Press the ESC
the
the alarm Settings
User
button
Settingsmenu.
disappears,
to cancel turn
menu.
the maintenance
or return to the bypass
previous
The menu.
Thebacklit
backlit LCD
LCDautomatically
automaticallydimsswitch
dims backaatolong
after
after the UPS
long position.
period
period of
ofinactivity.
inactivity.Press
Press
Display
any buttonFunctions
anybutton to restore
tothe
restore the
thescreen.If
screen. the condition persists, contact your service
Changing Language
representative.
As the
Press
Use
Use the
thedefault
and
two
twohold or
the
middle
middleafter 15
first
buttonsminutes
button
buttons on
(( and of))to
andthe inactivity,
left
to scroll
scroll the LCD
for approximately
through
through thedisplays
the the
five seconds
menu
menu
Battery test failed Thestructure.
batteries
to selectneed
selectable
structure. the service.
startup
Press
Press thescreen.
language
the menu.TheThis
button
button to
toContact
default
action
enter
enter your
is isservice
the representative.
Eaton
possible
aasubmenu.
submenu. logo
from
Press
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the
thecanLCD be menu
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82 changed
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Eaton 9355 UPS (10/15select
select to
an
an
kVA) User's the Mimic
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Guide screen
Press
Press
S 164201594the
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ESC
ESCthe User to
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to cancel
cancel menu.
or
or return
return to
to the
the
The UPS does not start. The main utility breaker is off. Verify that the main utility breaker is on.
previous
previousmenu.menu.
The backlit LCD automatically dims after a long period of inactivity. Press
any buttonFunctions
Display to restore the screen.
As
Usethe thedefault or after
two middle 15 minutes
buttons ( andof) inactivity, the LCDthe
to scroll through displays
menu the
selectable startup
structure. Press the screen. button to enter a submenu. Press thecan be
The default is the Eaton logo and button
82
82 Eaton
Eaton9355
9355UPS changed
UPS(10/15
(10/15kVA)
to select to
kVA)User's
User'sthe
anGuide Mimic
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SS 164201594
164201594
Press
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button
User’s to cancelmenu.
orJ1return to the
164201594—Rev 99
previous menu.
The backlit LCD automatically dims after a long period of inactivity. Press
Flashing There is a new
Flashing UPSisalarm
There a newcondition.
UPS alarmSee “Troubleshooting”
condition. on page 105 on
See “Troubleshooting” forpage 105
Red Red On The UPS has
additional an active alarm.
information.
additional
Removing theinformation.
Existing Power Cords
Removing
Flashing the Existing
There is a newPower
UPS alarmCords
condition. See “Troubleshooting” on page 105 for
Troubleshooting Red additional information.
Changing the Language
Changing 1. If the UPS and internal batteries are alrea
the Language
1. If the UPS and internal Step batteries
2. If theare UPS already installed,
and internal continu
batteries
Press andPress hold Step
the
andfirsthold
2. Ifbutton
the UPS
the on button
first the left
and internalonfortheapproximately fiveinstalled,
left for approximately
batteries are not seconds fivecon
se
Changing to Step 15.
to select the tothe
select Language
language the
to Step 15. menu.
language This action
menu. is
This possible
action isfrom any
possible LCD
from menu
any LCD
screen.
Press screen.
and hold the first button on 2. the You leftMUST for approximately
shut down the fiveUPS
seconds
before re
Alarm or Condition Possible Cause Action
to select the2.languageYou MUST menu. shut This downaction theisUPS
Continue tobefore
possibleStepfrom 3replacing
to any
shutLCD themenu
down cord ass
a stand
screen. is
If an optional isolation transformer Continue
Verify that thetoisolation
Step 3transformer
to shut down a standalone
input circuit breaker UPS.
Display Display
Functions
installed, the input circuit breaker is off. is on. Functions For parallel shutdown procedures, refer t
As the defaultAs the For parallel
or default shutdown
after 15orminutes after 15of (12 procedures,
kVA) of
inactivity,
minutes therefer
User's Guide
LCD
inactivity, to the
andLCD
displays
the Eaton
thenthe BladeUP
continue
displays th
Display
The remote emergency power-off Functions
(REPO)
selectableselectable Reset
(12 the
kVA)
startup screen. REPO
User's
startup switch
The and
Guide
default
screen. restart
The and
is the the
then
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continue
Eaton is the that
logoEatonto Step
and can 11.
logobeand can be
switch is active or the REPO
As
connectortoisthethe
changed changed
the default
REPO connector
Mimic to thescreen
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present.
of User
screen
the loadmenu.
in the User
connector circuit breake
Settings menu.
missing. 3. orSwitch
after 15
theminutes
load connector inactivity,
(see Figure circuit the LCD displays
2).breaker to the OFF (O) posi
the
selectable startup (seescreen.
Figure The default
2). dims afterdims is the Eaton logo and can be
The backlitThe LCD automatically
backlit LCD automatically a long period
after a longof inactivity. Press
period of inactivity
Power is not available at The UPS is in Standby mode.changed to the Supply Mimicpower screen to theinconnected
the Userequipment: SettingsPress menu.any
any buttonany to restore
button to therestore
screen. the
NOTE screen.Thetoload connector breaker controls the load con
the UPS output button on the front panel display activate the menu
receptacles. The backlit NOTE
LCD automatically
The load connectordims after
breaker a long
controls period
the load of inactivity.
connector only, notPress
the outpu
Use the two Usemiddle
the two
options. buttons the( buttons
middle
Press and )onto(the
button scroll
and through
) to scroll
front panel the
display menu the menu
through
structure. structure.
Pressand thethenPress button
press the to
the 4. enter
button
button
Press atotosubmenu.
select
anyenter the aTURN
button Press
onUPS
submenu. thethe Press
front button
the displ
panel b
to select an option. Press the ESC button toselect
cancel or return
Use the two to4.middle
select
Press
ON/OFF an option.
any
buttons
menu. ( Press
button
Press and on options.
the )theto scroll
button ESC
front
to button
panel
through
Select tothe
cancel
display
theTURN
TURN to to
menu
UPS the
orON/OFF,
returnthe
activate toTUR
the
m
previous menu.
structure. previous
Press theON menu.
options.
UPS button
Select
option; to
press TURNenterUPS
the abutton.
submenu.
button. ON/OFF,
Press and Press
hold the
TURN UPS OFF, button and pre
to select an option.button. Press
the buttonthe ESC seconds,
for three button to untilcancel
the UPSorstops return to the
previous menu.beeping. 5. Confirm the selection. Press and hold th
5. Confirm the selection. Press and
seconds, untilhold the the
UPS stops button for three
beeping.
The UPS does not provide The batteries need charging or service. Apply
seconds,utility power
until thefor 48 UPShoursstops to charge the batteries.
beeping.
the expected backup time.
82 82Eaton 9355 UPS (10/15
Eaton kVA)
9355 UPSUser's If the
(10/15Guide
kVA) condition
User's Guide persists,
S 164201594 Rev D
S 164201594 The Revoutput
contact Dyour servicerelays open, the UPS transfe
The output relays open,
representative. the the UPS indicatortransfers
turnsto Standby mode,
off.
82 the indicator
UPS (10/15 kVA) User's Guide S 164201594 Rev D
turns off.
Battery Eaton
circuit9355
breakers are in the OFF Switch all battery circuit 6. breakers
Switchtothe the ONUPS position.
battery circuit breaker to
position. 6. Switch the UPS battery circuit breaker to the OFF (O) positio
7. If optional EBMs are installed, switch all
7. If optional EBMs arebreakers installed,toswitch the OFF all EBM battery circuit
(O) position.
9.2 Silencing the Alarm breakers to the OFF (O) position.
Disconnect the EBM cable from the UPS
Before silencing an alarm, check the alarm condition and perform the applicable
Disconnect the action to resolve
EBMconnector.
cable fromthe thecondition.
UPS extended battery
Press any button on the front panel display to silence the alarm.connector. If the alarm status changes, the alarm beeps
again, overriding the previous alarm silencing. 8. Switch the UPS input circuit breaker to t
9. Switch off utility power where the UPS i
Eaton BladeUPS Cord Kit Instructions S 164201721 Rev


Chapter 10 Product Specifications
This section provides the following specifications:
• Model list
• Dimensions and weights
• Environmental and safety specifications
• Technical specifications
• Model specifications
• Battery specifications
• Battery runtimes
Table 14. Model List
UPS Description Power Rating
2-high: UPS with one battery section

9355-10-32 3-high: UPS with one battery and one isolation 10 kVA, 9 kW
transformer section
9355-10-64 3-high: UPS with two battery sections 10 kVA, 9 kW
2-high: UPS with one battery section

9355-15-32 3-high: UPS with one battery and one isolation 15 kVA, 13.5 kW
transformer section
9355-15-64 3-high: UPS with two battery sections 15 kVA, 13.5 kW
Extended Battery
Module (EBM) Description
EBM-64 2-high: two battery sections
EBM-96 3-high: three battery sections
Table 15. Dimensions and Weights
Dimensions (H x W x D) Weight
2-High UPS 32.2" x 12" x 33.5" (81 x 30 x 85 cm) 381 lb (173 kg)
3-High UPS-32 47.8" x 12" x 33.5" (121.5 x 30 x 85 cm) 587 lb (266 kg)
3-High UPS-64 47.8" x 12" x 33.5" (121.5 x 30 x 85 cm) 619 lb (281 kg)
2-High EBM 32.2" x 12" x 30.3" (81 x 30 x 77 cm) 480 lb (218 kg)
3-High EBM 47.8" x 12" x 30.3" (121.5 x 30 x 77 cm) 710 lb (322 kg)

Product Specifications
Table 16. Environmental and Safety Specifications
50°F to 104°F (10°C to 40°C)

Operating Temperature
Optimal battery performance: 77°F (25°C)
Transit Temperature -13°F to 131°F (-25°C to 55°C)
32°F to 77°F (0°C to 25°C)

Storage Temperature
Recommended battery storage: 59°F to 77°F (15°C to 25°C)
Ventilation Front air intake, forced air, two fans, positive pressurization, temperature UPS-monitored
Altitude 9,843 ft (3,000m) operating without derating 32,810 ft (10,000m) during transportation
Relative Humidity 5 95% noncondensing
<56 dBA at 1 meter distance, typical loads<62 dBA for heavy load, high ambient or high
Audible Noise altitude, on battery
Surge Suppression ANSI C62.41 Category B3, IEC 61000-4-5
Safety Conformance UL1778 5th Edition, CSA C22.2 No. 107.3-14, NOM-NYCE
Agency Markings cULus, NOM-NYCE
EMC (Class A) 47 CFR Part 15/ICES-003 Class A
Table 17. Technical Specifications
Online, double conversion topology with static bypass switch and 3 position maintenance
Technology bypass switch. Frequency independent operation.
Input Voltage Range 75/130 144/249 Vac per phase
Input Power Factor >0.99 at full load nominal line conditions
Input Rated Voltage 120/208 or 127/220 Vac three-phase
Isolation Transformer Input 480V or 600V ±20%60 Hz only

Voltage Range
Input Frequency Range 45 65 Hz
Input Rated Frequency 50/60-Hz selectable, auto configuring
±1% static, Phase to Neutral±2% static, Phase to Phase±5% dynamic at 100% resistive
Output Voltage Regulation load change Response time <1 ms
Output Voltage Distortion <2% THD linear load<5% THD non linear load
Output Frequency 50/60-Hz selectable or auto configuring
Output Frequency Regulation Synchronization to line
101 110% for 10 minutes 111 125% for 60 seconds 126 149% for 5 seconds>150% for 300
Output Overload milliseconds

Table 18. Model Specifications
10 kVA Model
Output Voltage (Line Line) 208 208 208 220
Output Voltage (Line Neutral) 120 120 120 127
480 (with input 600V (with input

Input Voltage 208 isolation isolation 220
transformer) transformer)
Input Current 32.2A 16A 13.3A 30.5A
Output Current 27.8A 27.8A 27.8A 26.2A
Output kVA 10 10 10 10
Output kW 9 9 9 9
Efficiency (Minimum) 89% 83% 83% 89%
Heat Rejection [BTU/hr (kg-cal/hr)] 3798 (956) 6294 (1585) 6294 (1585) 3798 (956)
15 kVA Model
Output Voltage (Line Line) 208 208 208 220
Output Voltage (Line Neutral) 120 120 120 127
480 (with input 600 (with input

Input Voltage 208 isolation isolation 220
transformer) transformer)
Input Current 48A 24A 20A 45.7A
Output Current 41.6A 41.6A 41.6A 39.4A
Output kVA 15 15 15 15
Output kW 13.5 13.5 13.5 13.5
Efficiency (Minimum) 90% 85% 85% 90%
Heat Rejection [BTU/hr (kg-cal/hr)] 5122 (1290) 8134 (2048) 8134 (2048) 5122 (1290)
Table 19. Battery Specifications
9 Ah sealed, valve-regulated lead acid (VRLA), maintenance-free, minimum 3-year float service
Battery Type life at 25°C (77°F), voltage 192 Vdc (96 cells per string)
Maximum of 22 strings per full configuration, including UPS batteries (4 EBM-64 cabinets or
Number of Strings 3 EBM-96 cabinets, plus UPS batteries)UPS-32: 2 strings; UPS-64: 4 strings
EBM-64: 4 strings; EBM-96: 6 strings
Battery Replacement Must be replaced by a qualified service technician
Service configurable 0.5 34A per string, with overall maximum of 34A (limited by input current).
Charger Default: 3.4A per string
Internal battery: approximately 3 hours to 80% usable capacity at nominal line voltage after full
Charging
load discharge

Table 19. Battery Specifications (Continued)
External battery: no more than 10x discharge time to 90% usable capacity at nominal line voltage
after full load discharge
Start-on-Battery Allows start of UPS without utility input
ABM technology increases battery service life, optimizes recharge time, and provides a warning
Performance before the end of useful battery life
Protection Extended Battery Module output protected by 100A circuit breaker
Table 20. Battery Runtimes (in Minutes) at Full Load
2-High Cabinets
32 Internal UPS
Load Batteries (1) EBM-64 (2) EBM-64 (3) EBM-64 (4) EBM-64
15 kVA/13.5 kW 4 23 43 65 88
10 kVA/9 kW 8 37 69 106 144
3-High Cabinets
64 Internal UPS
Load Batteries (1) EBM-96 (2) EBM-96 (3) EBM-96
15 kVA/13.5 kW 13 43 76 113
10 kVA/9 kW 22 69 124 184
NOTE Battery times are approximate and vary depending on the load configuration and battery charge.

Chapter 11 Warranty
To view the UPS warranty please click on the link or copy the address to download from the Eaton website:
UPS Product Warranty
https://www.eaton.com/content/dam/eaton/products/backup-power-ups-surge-it-power-distribution/backup-
power-ups/portfolio/eaton-three-phase-ups-warranty.pdf
EQUIPMENT REGISTRATION
Please visit www.eaton.com/pq/register to register your new Eaton UPS / Eaton UPS Accessory.
Model Number:
Serial Number:

164201594J1
164201594 J1

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Eaton® 9355 UPS

3 UPS Installation Plan and Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

4 UPS System Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1 v

4.4 Stabilizing the Cabinet ............................................................................................................................... 55

5 UPS Wiring Diagram Schematics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

7 UPS Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

vi Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1

10 Product Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1 vii

viii Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1 ix

Figure 40. Version 2 Bypass Cabinet Load Connections ...................................................................................... 54

x Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1

Table 1. Air Conditioning or Ventilation Requirements During Full Load Operation................................................... 12

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1 xi

xii Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1 1

1.1 UPS Standard Features

1.1.1 Control Panel

1.1.2 Customer Interface

1.1.3 Advanced Battery Management

2 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1

1.2 Options and Accessories

1.2.1 Extended Battery Module (EBM)

1.2.2 Parallel System

1.2.3 Monitoring and Communication

PredictPulse™ Remote Monitoring and Management Service – PredictPulse is a subscription monitoring

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1 3

1.3 Battery System

1.3.1 Battery Configurations

1.4 Using This Manual

1.5 Conventions Used in This Manual

Note Information notes call attention to important features or instructions.

4 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1

1.6 Symbols, Controls, and Indicators

CAUTION: REFER TO OPERATOR'S MANUAL - Refer to your operator's manual for

ON - Indicates that the switch is in the ON position.

OFF - Indicates that the switch is in the OFF position.

PHASE - The word “phase.”

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1 5

1.7 For More Information

1.8 Getting Help

United States: 1-800-843-9433

1.9 Equipment Registration

6 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1

IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1 7

2.1 Consignes de Sécurité

2.1.1 CONSIGNES DE SÉCURITÉ IMPORTANTES CONSERVER CES INSTRUCTIONS

8 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1

2.2 Advertencias de Seguridad

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1 9

10 Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1

Use the following basic sequence of steps to install the UPS:

1. Create an installation plan for the UPS system.

3.1 Creating an Installation Plan

3.2 Preparing the Site

3.2.1 Environmental and Installation Considerations

Eaton 9355 UPS (10/15 kVA) User’s Guide 164201594—Rev J1 11

Failure to follow guidelines may void your warranty.

Table 1. Air Conditioning or Ventilation Requirements During Full Load Operation

Eaton 9355 UPS 8–15 kVA 104 liter/sec (220 cfm)