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Quantifying The Qualities of Aesthetics in Product Design Using Eye-Tracking Technology
Quantifying The Qualities of Aesthetics in Product Design Using Eye-Tracking Technology
Quantifying The Qualities of Aesthetics in Product Design Using Eye-Tracking Technology
a r t i c l e i n f o a b s t r a c t
Article history: This study provides a methodology to quantify the qualities of visual aesthetics in product design by
Received 8 December 2014 applying eye-tracking technology. The output data of eye-tracking software, consisting of number,
Received in revised form duration, and coordinate of eye fixations, are formulated using the fundamental constituent factors of
5 May 2015
beauty and attractiveness. This methodology has been developed by conducting three eye-tracking ex-
Accepted 16 May 2015
Available online 8 June 2015
periments and five experiments applying subjective measures which in total more than 300 participants
attended. The results of these experiments contributed to the development of an aesthetic formula. The
output of this formula was then compared with the declared preferences of a further 200 subjects. This
Keywords:
Aesthetics
comparison confirmed that the proposed methodology was capable of quantifying and predicting
Product design aesthetic preference by only monitoring eye behaviour.
Eye-tracking © 2015 Elsevier B.V. All rights reserved.
Design methodology
Design tool
Aesthetics is widely considered as a primary highly effective (Khalighy et al., 2012). Del. Coates has categorised product aesthetic
factor in the success of product design (Kieran, 1997; Herr, 2000; into four factors which are design principles, consumer features,
Postrel, 2001). Several attempts have been made to develop an contrast, and novelty (Coates, 2003). The issues with this classifi-
engineered robust method as a design tool to improve the aesthetic cation are absence of product function and vague purport of design
qualities more objectively (Pham, 1999; Chuang et al., 2001; Lai principles and consumer features (Khalighy et al., 2014). To define
et al., 2005, 2006; Cawthon and Moere, 2007; Hsiao et al., 2008; clear and quantifiable constituent factors of aesthetics it is essential
Zain and Tey, 2008; Yadav et al., 2013). However, the visual to begin with fundamentals. By imagining an absolute clean canvas,
design of product is still subjectively processed and designer's the first factor which makes a human able to recognise a visual
perceptions dominate the final outcome (You et al., 2006; Yun et al., element is called ‘contrast’ which is caused by difference between
2003) which does not necessarily match the consumer's preference visual properties of the element and the background (Coates,
(Hsu et al., 2000). One of the anticipated reasons is the proposed 2003). Once the number of visual elements increases, the second
methods are not efficient, useful, and feasibly applicable in the factor which is called ‘pureness’ is defined that is the ‘quantitative’
design process because of two reasons: firstly, the divergent nature aspect of beauty. These visual elements interact with each other in
of aesthetics consists of emotional and rational aspects makes it terms of similarity which defines the third factor called ‘propor-
difficult to judge (Bloch, 1995; Crilly et al., 2004; Khalid and tion’. These three basic factors are combined to define ‘beauty’
Helander, 2006), and secondly evaluation of aesthetic requires a (Kostellow, 2002; Coates, 2003; Norman, 2004). One of the main
combination of areas such as art, engineering, and psychology aspects of product design is function. Different perceptions of
which are inherently different (Khalid and Helander, 2006). In or- design elements in meeting functionality indicate the quality
der to develop a method which is capable of quantification, it is which is called ‘appropriateness’ (Chang et al., 2006, 2007). In other
necessary to clearly define the effective factors of aesthetics words, appropriateness shows what types of design elements are
perceived appropriate and consequently pleasant for a certain
product by a majority of people (Baxter, 1995). In addition, products
* Corresponding author. James Watt Building, School of Engineering, University can become monotonous after a while of use. This generates de-
of Glasgow, University Ave., Glasgow, UK. mand for new designs, which is called ‘novelty’ (Hung and Chen,
E-mail address: s.khalighy.1@research.gla.ac.uk (S. Khalighy).
http://dx.doi.org/10.1016/j.ergon.2015.05.011
0169-8141/© 2015 Elsevier B.V. All rights reserved.
32 S. Khalighy et al. / International Journal of Industrial Ergonomics 49 (2015) 31e43
1.4.2. Pureness
Pureness defines the level of simplicity against complexity
(Norman, 2010) which is the quantitative part of contrast and it is
related to the number of elements.
Fig. 2. From left to right: figure (2) has lower pureness compare to Fig. (1) due to
having more elements therefore contrast is higher, Fig. (3) has lower proportion
1.4.3. Proportion compare to Fig. (1) because the elements are less similar therefore contrast is higher,
Proportion defines balance between visual weights generated Fig. (4) has lower pureness and lower proportion compare to Fig. (1) therefore contrast
by visual forces of design elements (Kostellow, 2002). Proportion is is higher.
S. Khalighy et al. / International Journal of Industrial Ergonomics 49 (2015) 31e43 33
saccade, gaze position, pupil size, and eye blink. EDF file can be
converted into ASCII file using EDF2ASC application which makes
text format data readable in Microsoft Excel.
1
1.5.2. Novelty proportion ¼ (2)
Unlike appropriateness, novelty includes unexpected and sF
unexperienced (Berlyne, 1971) design elements for a certain func-
tion (Hekkert et al., 2003). However, it may still maintain the main
elements to identify a specific category of a product (Hung and 2.3.3. Measuring contrast
Chen, 2012). For instance, a car is recognisable by its wheels as As discussed in part 1.4.4, contrast has inverse relationship with
main elements which cannot be removed in order to create a novel pureness and proportion and because both are effective in contrast
design unless the category changes (Khalighy et al., 2014). value they are multiplied. For instance, 5 elements with low pro-
portion makes higher contrast compared to 2 low proportion ele-
2. Experimental framework ments. Therefore contrast value is calculated using Equation (3).
contrast ¼ NF sF (3)
2.1. Measuring tool
Similar formula has been suggested by Eli Peli (1990) in
In order to quantify the qualities of aesthetics objectively, a measuring contrast of images which applies standard deviation of
measuring tool is required which is able to detect related visual pixels based on grey level value (Peli, 1990).
properties from involuntary stimulus. Because the whole process of As can be interpreted from the formula, contrast refers to
perceiving is visual, the tool has to detect the eye's behaviour. The amount of time which eye behaviour is erratic within total time of
technology which is able to track eye movement and gazes is called observation. Total time here means the time of observation until
‘eye-tracking’ device. This technology has been used in the design the viewer is able to express the preference.
related experiments such as eye behaviour while sketching (Sun
et al., 2014). This device is capable of measuring the locations on 2.3.4. Measuring appropriateness and novelty
the image which viewer looks at and the duration of each fixation. As already mentioned appropriateness and novelty are the
Fixation is duration of time between each eye movement (saccade). qualities of attractiveness, which is also time and function depen-
It can also measure the dilation and blinks both in size and dura- dent. Therefore, measuring these qualities needs an up-to-date
tion. The device which was used for the experiments is called template which can change for different products and at different
‘EyeLink II’ from SR Research Company which is composed of a times. The reason is the perception of novelty and appropriateness
headband and three cameras. of a particular product change over time. This template can be
generated by applying the location of fixations in eye-tracking data
2.2. Eye-tracking input and output data as x and y coordinates. Appropriateness template is created from a
known preferred product in a specific category while a novelty
EyeLink II software accepts bitmap image with resolution of template indicates non-common elements of known products. A
1024 768 which is applied as a trial in the experiments. The known most preferred product as representative of appropriate-
output data is saved as EDF file which contains trial ID, sync time, ness and all known products as representative of typical products
34 S. Khalighy et al. / International Journal of Industrial Ergonomics 49 (2015) 31e43
change over time and that is why an up-to-date template is 2.4. Eye-tracking experiment
required. Thus, two templates are produced on each trial which has
1024 768 pixels and generates x axis with size of 1024 and y axis Three eye-tracking experiments were conducted and 50 sub-
with size of 768. Therefore, the appropriateness template indicates jects participated in each of them. The first eye-tracking experi-
the common area of fixations of most preferred design and novelty ment (Khalighy et al., 2014) and the second one were conducted in
template shows the common area of fixations for all the designs. order to identify the issues and improve the method of conducting
These areas create ellipses in which the centre is the mean of the the third experiment. This paper will discuss the procedures,
coordinates of all the fixations and the radii represent the standard methods, and the results of the third experiment.
deviations of the x, y coordinates. The ellipses show how the dis-
tribution of fixations is concentrated on the stimuli (Fig. 4). 2.4.1. Generalities
The experiment was conducted in a lab with a size of almost 20
C ¼ ðx; yÞ (4) square meters. The windows are covered and only artificial light is
used in order to remove any distraction to eyes. The stimuli are
uploaded to the computer before beginning the test via the eye-
Rx ¼ sx ; Ry ¼ sy (5) tracking builder software. The subject sits in front of 1900 screen
where the images are shown. Four sensors are located on the cor-
ners of the screen in order to detect the position of eye-tracking
Rx Ry
arc sin MinðxÞ þ arc sin MinðyÞ device. Then eye-tracking device is set on their head through its
q¼ (6) headband which is adjustable by the screw. Then the camera is
2 adjusted to be in a position where it can detect the subject eye's
In Equation (6), in the arcsin fraction, denominator is always pupil in order to track the eye movement. Two PCs are used in the
greater than numerator. For example, if Rx is greater than Min(x) experiment: one is used to show the images while the experi-
then Rx will be the denominator. Moreover, if x value which is menter can monitor the process of eye tracking via the second one.
associated with the minimum of y is greater than mean of x co- The eye-tracking software is run on both computers simulta-
ordinates, the ellipse is towards ‘right’ otherwise it is towards ‘left’. neously. The eye's position has to be calibrated before images are
shown on the screen. This process involves asking the participant to
If A ¼ Appropriateness then: A ¼ (x,y)2A look at a black dot on the white background. The dot moves to
If N ¼ Novelty then:N ¼ (x,y)2T' or N ¼ (x,y);T different locations on the screen and each time it adapts the pupil
position with the dot location. This process is repeated once in
T 0 is everywhere excluding T area. If NT ¼ Total number of fixa- order to validate the calibration. Speakers are also used to help in
tions, NA ¼ Number of fixations of A area, and NN ¼ Number of fix- increasing the concentration of movement of the dot and indication
ations in N area, then appropriateness and novelty can be measured of changing the stimuli. Once calibration is done, the software
using Equations (7) and (8): shows whether it is successful or recalibration is required. If cali-
bration is unsuccessful, the camera position has to be adjusted
NA again before repeating the process. After successfully finalising the
A¼ (7) calibration process, the stimuli will be shown on the screen and the
NT
eye-movement is being recorded (Fig. 5).
Fig. 5. Conducting the eye-tracking experiment in the lab with applied equipment.
Before beginning, subjects are informed about the procedure of 2.7.1. Calculating the qualities of beauty
the experiment. Then they are asked to do a simple task in order to Eye-tracking software saves files in EDF format which is read-
determine their dominant eye. They are asked to make a triangle able via EyeLink Data Viewer software. However, analysis of the
hole with their hands and look at a target on the wall which is a required data will need the text format of the file. Therefore, the
small circle through the hole made by hands with both eyes open. ASCII files were generated by converting the EDF file using EDF2ASC
Then they bring the hands close to the face while they are looking at application. Each file represents the data for each subject and
the target. Each eye they bring their hands close to, is the dominant contains duration and coordinate of fixations for each stimulus.
eye. They then sit in front of the screen and the eye-tracking device ASCII file contains lots of data in which all data are not relevant to
is set on their head. Then the camera for the dominant eye is this study. Therefore, each file is filtered via AscFilter software in
adjusted to the right position and eye movement is calibrated order to extract the required data. This application reads .acs file
(Section 2.4). Experiment begins with the selection task in which and converts it to .flt file. Fig. 7 shows the interface of AscFilter
25 images were used. Each image contains two simple geometric software.
figures. Different figures were generated by changing the elements As can be seen from Fig. 7, there are 8 sections shown in the
of design in terms of nature, dimension, and location (Section 1.4) interface of the application. Input file is converted ASCII file and
in form, shape, colour, and texture (Kostellow, 2002). By modifying output file is the file which is generated by this software which is
the design in terms of pureness and proportion, 8 different possi- saved as FLT file. The Log file shows what types of data are selected.
bilities emerge (2 4 ¼ 8, 2 indicates pureness and proportion and In “Select Messages” section, the type of data is listed. The required
4 shows 4 design elements of form, shape, colour, and texture) and data in this study are TRIAL_ID, SYNCTIME, and TRIAL_RESULT
for each possibility 3 criteria (nature, dimension, and location) are which are selected. The next section is “Items of Interest” which
36 S. Khalighy et al. / International Journal of Industrial Ergonomics 49 (2015) 31e43
Fig. 7. Interface of AscFilter software which is used to extract the required data from ASCII file.
shows the list of trials. In this study except the first image which is Equation (1) by 200 (because minimum number of fixation is 2).
warm-up image and the data may not be included in the analysis, Because pureness is quantitative, number of fixations is divided by
the other images are selected. In “Channel” section the data of left number of subjects. Proportion is measured in inverse of second by
and right eyes are selected. This study uses the data for one eye for dividing 1000 by Equation (2) (the fixations duration unit is milli-
each subject as a dominant eye (Section 2.6). Although the ‘eye second) and contrast is calculated using Equation (3) divided by
blinking rate’ (Srinidhi and Ip, 2012) and ‘pupil size’ (Ho and Lu, number of subjects. Table 1 shows an example of calculating the
2014) have been considered in a relationship with preference, qualities of beauty for left and right figures for the first stimulus
those are not effective factors in this study. Fixations are the (Fig. 11).
required data which is ticked in “Eye Tracking Events”. Fixation
durations below 80 ms were removed because such ‘extremely
short’ fixations normally result from false saccade planning rather
than meaningful information processing. Out-of-range fixations are 2.7.2. Calculating the qualities of attractiveness
also removed from the data as they are outside the default By calculating the required variables, a relevant ellipse is
1024 768 canvas using data pooling option in the software. The generated. In order to draw an accurate shape, AutoCAD software
SYNCTIME is set to zero in “Set time to zero” section and eye was utilised. First, a rectangle with dimensions of 1024 768 is
dilation can be selected in “Include Pupil Size” section which is not drawn as an image area. The appropriateness template applies the
included in this study. After applying all the required settings, the coordinates of fixations for most preferred stimulus and novelty
filtering process begins by clicking the “Start” button. 50 subjects template uses the coordinates of all the fixations for all the stimuli.
participated in the experiment. Therefore, for each task 50 files By calculating and applying the numbers for C,Rx,Ry, and q (Equa-
were generated (100 files for both tasks). The mentioned process is tions (4)e(6)) the ellipses are produced in AutoCAD. Then the file is
repeated for all 100 files. exported as PDF file using “Export” command in AutoCAD and the
The FLT files contain the required data. In order to apply the PDF file is converted to bitmap image using PDF to BMP converter.
defined formula, the data were imported in Microsoft Excel (Fig. 8). Using Photoshop software, the ellipse area is filled with black
Each file includes the data for all 24 trials. However, all 50 data colour (AscFilter software can recognise 256 colours) and the whole
for each trial must be located in the same section in order to image rescaled to be 1024 768 pixels (same resolution as the
calculate the result for all 50 subjects. Therefore, the data of each stimuli). Therefore, two templates will emerge: One for appropri-
trial copied into a single section. This section shows all the co- ateness and one for novelty. Fig. 9(a) left shows the distribution of
ordinates and duration of fixations for each trial and for all 50 all the fixations on all the images and right figure shows the tem-
participants. After having all the data in a same place, the defined plate used in measuring novelty and Fig. 9(b) shows the distribu-
equations of the qualities of beauty are applied. Fixations on left tion of all fixations on the most preferred design and the template
and right figures are separated based on x coordinate in which if the used in measuring appropriateness.
x coordinate of fixation is over 512 (middle of the image) the fix- The next step is to input the templates in AscFilter software by
ation is associated with the right figure otherwise it is on the left making script file which is in text format (.txt). The script file is
figure. Pureness is calculated in percentage by multiplying the made using this command:
S. Khalighy et al. / International Journal of Industrial Ergonomics 49 (2015) 31e43 37
Fig. 8. Imported FLT file in Microsoft Excel shows 8 fixations on image 02 (1: Image file name, 2: Fixation duration in millisecond, 3: Fixation ‘X’ coordinate, 4: Fixation ‘Y’
coordinate).
Fig. 9. (a). Generating the template (right) to measure novelty based on the concentration of distribution of fixations on all the stimuli (left). (b). Generating the template (right) to
measure appropriateness based on the concentration of distribution of fixations on the most preferred stimuli (left).
Fig. 10. By applying the template the data shows which fixation is in white or black area.
38 S. Khalighy et al. / International Journal of Industrial Ergonomics 49 (2015) 31e43
Table 1
Example of calculating the beauty qualities in the selection task.
Fig. 11. The images which were used in the selection task.
2.8. Result
T
By using the commands for each formula in Microsoft Excel the C¼ (9)
value for each aesthetic quality is calculated. In this section the 2
results of both tasks are provided.
S. Khalighy et al. / International Journal of Industrial Ergonomics 49 (2015) 31e43 39
Table 2
The result of selection task.
Figure no. Figure Contrast (ms) Pureness (%) Proportion (s1) Total time (ms) C/T Preference (%)
Fig. 13. The figures were used in the test from wide range of contrast over total time number.
Table 3
Result of the beauty test.
Fig. 1 2 3 4 5 6 7 8 9 10 11 12
Pref. 57.0 58.5 37.5 71.1 77 62.9 54.6 64.3 43.5 29.6 55.6 35.9
C/T 0.44 0.45 0.75 0.49 0.52 0.56 0.61 0.55 0.70 0.40 0.60 0.77
2
100 C C C
beauty ¼ 9 þ 4:18; 0:50 (11)
19 T T T
Fig. 15. The images which were used in the Rating task.
graph of the result of the aesthetic formula applying eye-tracking optimum amount is a certain balance between those opposite
data against the declared preference. qualities. In beauty, contrast has an inverse relationship with
As can be seen from Fig. 18, aesthetic formula has created the pureness and proportion and in attractiveness, while appropriate-
results which are a close approximation to declared final preference ness deals with known variables, novelty deals with unknown
of the designs. variables. The template of novelty and appropriateness can be
created at any time for any kind of product. Because of the time-
dependent nature of attractiveness these patterns may change
3. Discussion
over time which is required to be renewed. This method created a
mathematical solution as a robust objective method based on
The proposed method has been able to objectively measure the
fundamental factors of aesthetic. However, there have been some
qualities of aesthetic in which the final result has a close match
limitations in this study.
with the declared preference. Unlike previous related studies, the
proposed method is relying on visual properties which contain the
First, the number of candidates in each eye-tracking experiment
main variables of aesthetic measurement. Although the preferences
was limited to 50. Although this is an acceptable number in this
are declared by different subjects, the result shows a good match.
By reviewing the nature of the aesthetic qualities it is revealed
that aesthetic is determined by opposite factors in which the
Fig. 16. Appropriateness measured from eye-tracking data (APP-EYE) compared to the Fig. 17. Novelty measured from eye-tracking data (NOV-EYE) compared to the declared
declared preference (APP-PRE). preference (NOV-PRE).
42 S. Khalighy et al. / International Journal of Industrial Ergonomics 49 (2015) 31e43
Table 5 4. Conclusion
Result of the task extracted from eye-tracking data compared to the final declared
preference.
This study has confirmed that appropriateness, novelty, and
Figure no. Beauty (%) Appropriateness (%) Novelty (%) Preference (%) beauty are major effective qualities of aesthetics which determine
1 70.2 55.4 53.1 64.2 the visual preference by concentrating on three main areas: art,
2 67.5 43.5 40.6 44.4 engineering, and psychology. It has also provided an objective
3 51.3 50.9 50.3 51.8 robust methodology to measure each of the aesthetics qualities by
4 53.3 49.5 58.5 46.0
monitoring the eye behaviour in which the whole process is
5 67.5 47.6 59.3 41.6
6 42.8 34.6 44.3 37.8 repeatable by anyone at any time. The outcome of the method
7 67.5 64.8 39.7 41.8 showed its capability in quantifying product aesthetics with close
8 64.8 79.0 47.3 78.6 approximation to the final preference using number, duration and
9 47.6 75.4 46.0 58.2
coordinates of eye fixations. Therefore, through this aesthetic
10 82.2 60.2 48.8 62.8
11 64.8 70.0 44.6 77.0
measuring system, the designs can be objectively evaluated before
12 79.1 37.7 64.5 46.4 being taken into manufacturing process. This method can be used
13 67.5 27.9 70.7 41.0 by novice designers, design focus groups, and also professional
14 88.8 30.6 49.4 26.8 designers, each with a specific aim. In the educational environment,
15 73.1 48.0 41.4 39.0
design students can benefit from the methodology in under-
16 88.8 46.3 46.5 37.0
17 85.5 47.4 66.8 49.2 standing the visual design in order to enhance and improve their
18 76.0 59.4 38.1 64.2 ability of aesthetic evaluation more objectively. The results also
19 92.3 67.0 33.6 55.8 show that although design students may not be able to create high
20 64.8 50.9 57.6 45.8 quality of aesthetic in their designs, they can judge other designs
21 59.9 45.2 35.7 39.0
22 85.5 40.6 67.3 39.2
accurately. By applying this method in professional environments,
23 88.8 54.5 57.3 57.4 designers can rely on more customer-oriented preference rather
24 62.3 57.3 63.3 54.8 than subjective taste. It can also reveal more aesthetically pleasant
design when the difference is subtle and difficult to judge. The
beauty formula can be used in different applications to determine
the level of absolute pleasantness of the visual compositions. The
next step in developing a comprehensive aesthetic enhancement
model is to define the relevant metrics. Each metric is produced by
intersection of each aesthetic quality and a design element. For
instance the possibility of controlling (increase or reduction)
pureness in shape or proportion in form can be considered. By
applying the proposed method, the exact aesthetic value of each
metric can be determined. More metrics with aesthetical value can
be added to the database over time until a comprehensive model
emerges which is capable of proposing possible solutions of
enhancing aesthetic qualities towards an optimum result. This
software-based model can be integrated with eye-tracking tech-
nology in order to create fast and reliable result. Using remote eye-
tracking device and optimised software is proposed to be used as an
aesthetic measurement tool. This methodology has potential to be
developed in evaluating real 3D objects. The proposed method is
applicable to any environment and any kind of product in which the
qualities of visual aesthetic is required to be objectively quantified.
Fig. 18. Aesthetic measured from eye-tracking data (AES-EYE) against final declared This study established the basis of a practical solution to a subject
preference (PRE). which had not been clearly identified in which this new approach
can provide a foundation for further related studies.
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