Assignment

Class XI
Chapter - 5
Emerging Modes of Business

Tick the appropriate answer

1. An ATM is an example of
(a) B2B commerce (b) B2C commerce
(c) C2C commerce (d) Intra B commerce

2. Complete the table given below by using either ‘low’ or ‘high’

Basis Traditional Business E- Business
Transaction Risk
Interpersonal Touch
Government support
Cost of setting up

3. Match the column

i Withdrawal of money from ATM a. B2B commerce
ii Employees send their daily report through e-mail b. C2C commerce
iii Sale of books through ebay.com c. Intra B commerce
iv. Purchase of security lock system by Hyundai from Autocops d. B2c commerce

4. Which of the following is not a benefit of e-business?

i Movement towards paperless society
ii Globalisation
iii Incongruence between order taking and order fulfilment speed
iv Convenience

5. A leading hospital contract out the cafeteria activity to a catering firm. Identify the concept
highlighted here.

6. _________________ is the popular name of credit and debit cards.

7. Explain the benefits of e-commerce.

8. What is the need of outsourcing in the changing scenario of business operations?

9. Tapsee and Tanu met after a long time at an alumini function of their college. Tanu shared with
Tapsee that she she works at call centre in Gurugram. Tapsee said that she also works in an
outsourcing company but of a different type. Her company is involved in carrying out research
work related to various aspects of marketing for their clients.
Identify and explain the two types of outsourcing being discussed in the given para by quoting
the relevant lines.

10. Mr. Mohan wants to buy a new sofa for his house, but he did not have enough space to keep it.
He planned to sell the old sofa through OLX. So that he could get some surplus money and
space for the new sofa set. He got a very good response and out of many buyers. He chose the
buyer who gave him the best price.
Identify and explain the type of e-commerce referred to in the above case.