Professional Documents
Culture Documents
Define The Following Terms As Used in Management
Define The Following Terms As Used in Management
Define The Following Terms As Used in Management
PHONE NO 0743150318
Is a transaction in which money is exchanged for a good or service? during a sale negotiation the seller
attempts to convince the buyer on the benefits of their offers
b) Sales Manship
This is the act of successfully persuading customer in selling situations for mutual benefits
i. To keep customers informed of the changes in the product line and other
aspects of marketing strategy
ii. To search out and obtain new customers
iii. To maintain contacts with present customers, take orders
iv. To provide technical advice and assistance to customers with complicated
products and where products are specially designed to fit buyers’ specifications
v. To keep customers informed of changes in the product line and other aspect of
marketing strategy
vi. To collect and report market information of interest and use to company
management
b) explain the methods of improving productivity of a sale force
i. He is responsible for meeting the sales target of the organization through effective planning and
budgeting
ii. He delegates duties to his juniors us a manager he must understand who can perform a
particular task more effective in the organization in the most effective way
iii. Maps potential customers and generate leads for organization. looks forward to generating new
opportunities for organization
iv. Motivating team numbers is one of the most important duties of sales manager. sales manager
needs to make hiss team work as a single unit working towards a common objective
v. Responsible for maintaining and improving client relationship with the organization
vi. Maintains necessary data and records for future reference
vii. Takes major decisions for his team. acts as a pillar of support for them and stand by - their side
at the hour of crisis
viii. Ensures his team is delivering desired results. supervision is essential to make sure each one is
living up to the expectations of the organization ask them to submit a report of what all they
have done through out the week or month
ix. He is responsible for devising strategies and techniques necessary for achieving the sales
targets he is the one who decides the future course of action for the team
x. He is responsible for brand promotion he must make sure the best method of availing and
making targeted customers aware of the product and information about the product