MOHAMMED SAFIULLA SHARIEF

Mob: 00968 95386915 E-Mail: ms.sharief@gmail.com

Middle level assignments in Systems Administration / IT Administration with a leading firm

OVERVIEW

Over 6 years of experience in Systems Administration, IT Administration and Technical Support. Currently working
with Sohar Aluminum Sohar, Oman as Application Engineer - IT Systems. Adept at managing environment of MS
Windows 2008, MS Exchange 2007/2010, MS SCCM 2007, MS SQL 2005, MS SCOM 2007, Mcafee Orchestrator
4.5, GFI Mail Archiver, Google Postini, and VMware. A proactive leader with skills in analyzing information system
needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information
systems management. An effective communicator with strong leadership, analytical and organizational skills and
capacity.

SKILL SET

Technical
 Installation, maintenance and administration of Windows 2003/2008.
 Configuration of Domain Controller, File/Print Servers, DNS, and DHCP.
 Configuration and maintenance of Active Directory migration.
 Group Policy Management.
 Installation and configuration of MS Exchange Server 2003/2007 and 2010
 Configuration of GFI Mail Achiever solution.
 Monitoring and maintenance of Google Postini.
 Installation and configuration of SCCM 2007, and SCOM 2007.
 Microsoft SQL 2005 Administration.
 Maintenance of MacAfee E-policy and Symantec Antivirus.
 Configuring Managing and troubleshooting VMware Server 4.1

Functional
Systems Administration
 Overseeing installation of Windows environments, and application software under multi-platform viz., Windows
2003 / 2008 domain server (including IIS, DNS, DHCP servers) and Windows 2000, Windows XP Professional
environments, deployment of servers, disk quota management and distributed file systems, etc.
 Planning and implementing software rollouts and OS deployments/upgrades.
 Configuring and managing Domain Controller [ADS] on Windows 2003 / 2008 Servers.
 Devising strategies for disaster recovery management, including planning and designing servers for back up
and recovery of server / database information.
 Managing installation and troubleshooting of Microsoft based networks.

Technical Support
 Providing support to the end users, troubleshooting customer queries and setup of networks on different
operating systems and all other Hardware devices.
 Extending high-end technical support on various Servers and ensuring high customer satisfaction levels
through prompt redressal of their problems.
 Providing support to desktop or laptop related issues as well as maintenance & repairing of printers.

CAREER SCAN

Since Apr 2009 with Sohar Aluminum Sohar, Oman as Application Engineer - IT Systems

Highlights
 Led IT operations across various applications such as:
o AD and DNS:
 Managing AD user permissions, and creating Group Policies.
 Configuring auto registration for DNS entries and eliminating stale records from DNS.
o Microsoft Exchange 2007: Technical support for exchange migration project.
o Microsoft Exchange 2010: Migration Project is going on
o Microsoft SCCM:
 Generating queries for discovering SP’s installed on clients.
  Creating and distributing packages while installing updates & hot fixes for clients and
generating reports.
o Microsoft SCOM:
 Check Alerts, installing Management Packs and generating reports.
o GFI Mail Archive:
 Acting as SPOC, and handling testing on development environment.
 Disabling journaling on mail servers and enabling journaling on MS Exchange 2007 as
well as synchronization.
 Ensuring all mails are successfully archived and polices are set for deleting specified
mailbox contents.
VMware :
 Installation Configuration and managing VMware 3.5 , 4.0 and 4.1 Servers
 Creating Virtual Machine
 Managing Datastore
 Hardware fine tuning

o AD Self Service Plus:

 Acting as SPOC, and handling testing on development environment. Organizing and
conducting presentations for illustrating the effectiveness on business.
o MacAfee:
 Installation and monitoring of Mcafee agents. Monitoring DAT updating and generating
weekly status reports for highly infected machines, agent communication summary, top
threats of the week.
 Raising ticket to run on demand scan on most infected machines.
 Ensuring latest patches and upgrades are downloaded to server, and installing the same.
o Reporting and Documentation:
 Forwarding weekly status reports for all servers, including AV, Storage Space and Server
log monitoring, KPI and BO services and creating SOP and other documentations.
 Was given the additional task of:
o Implementation of Exchange Server 2007 / 2010 (Running Project)
o Installation and deployment of MS SCCM 2007 and SCOM 2007
o Installation and deployment of GFI Mail archive.
o Monitoring Google Postini, and VMware Server.
 Gained recogntion for reducing downtime on mail server storage by 40% & implemented quota management.
 Played a key role in the migration of MS Exchange 2007/ 2010 and Self password Self Recovery software.
 Involved in IT System auditing by using various tools.
 Successfully conducted various internal training sessions to other junior colleagues.

Sep 2007 - Mar 2009 with Bahwan IT LLC, Muscat, Oman as IT Support Engineer

Highlights
 Efficiently managed clients such as Ibra College of Technology (IBRA), Ministry of Sports Affairs (Muscat),
Ministry of Higher Education (Muscat), Ministry of Health, Ali & Abdul Karim LLC, and DHL (Oman, Muscat) for
various IT infrastructure implementation projects with the timelines.
 Aptly managed the:
o Installation and configuration of MS Windows 2003, and MS Exchange Server 2003, SMS 2003, SCCM
2007, MOM 2005 and SCOM 2007.
o Configuring and maintenance of LAN infrastructure.
o Setting up and managing users Home Drives, troubleshooting, and permission problems.
o Configuration and troubleshooting of MacAfee ePolicy 4.0.
 Significant contribution in upgrading ISA, at the Ministry of Sports with nil downtime.

Nov 2006 - Sep 2007 with Vitage Technologies Pvt. Ltd., Bangalore as Technical Support Executive

Highlights
 Provided support for the:
o Installation and maintenance of MS Windows 2003 servers and MS Windows XP clients.
o Installation, configuration, and maintenance of MS Exchange Server 2003.
o Set up and management of users Home Drives, troubleshooting, and permission problems.
o Maintenance and troubleshooting of Symantec Antivirus Server Enterprise Edition 10.0.
o Management of users in Active Directory.
 Established and deployed LAN infrastructure.
 Migration of windows 2003 project was successfully completed at merittrac Pvt Ltd., Bangalore.

Dec 2004 - Nov 2006 with CMC Ltd. (RMS Technologies), Bangalore as System Administrator
Highlights
 Managed the installation and configuration of MS Windows 2003 Servers.
 Involved in Active Directory implementation and administration as well as Symantec Antivirus administration.

ACADEMIA

2004 Bachelor of Computer Application from IGNOU University, India

1999 Diploma in Computer Technique from Karnataka Vocational Education Board, Bangalore, India

CERTIFICATIONS

 Microsoft Certified System Administrator (MCSA) in Messaging

 Microsoft Certified Technology Specialist (MCTS) (A.D & N.I.C)
 Microsoft Certified Technology Specialist (SCOM) 070-400
 Microsoft Certified Technology Specialist (SCCM) 070-401
 Microsoft Certified IT Professional (MCITP)
 ITIL® V3 Foundation
 HP Certified Professional in MSA Storage Solution HP0-823
 HP Certified Professional in Desktop Laptop Servicing Q-01

PROFESSIONAL COURSES

 Installation and maintenance of Microsoft Exchange Server 2007 (Course:5047)

 Managing Messaging Security using Microsoft Exchange Server 2007 (Course:5049)
 Recovering Messaging Server and Database using Exchange Server 2007 (Course:5050)
 Installation and configuration of System Centre Operation Manager 2007 (Course:50028B)
 Deployment and maintenance of Managing System Centre Configuration Manager 2007 (Course:6451A)
 VMware ICM training at Venus Technology park Bangalore

TRAININGS

 ITIL Foundation V3 training from VINSYS IT Services (I) Pvt. Ltd.

 Crystal Report training from New Horizon, Muscat, Sultanate of Oman

PERSONAL DETAILS

Date of Birth: 4th May 1982

Languages Known: English, Hindi, Arabic, Urdu, and Kannada
Nationality: Indian
Passport Details: J1166486 (valid up to 12/Apr/2020)
Driving License: Light Motor Vehicle - Omani
Location Preference: Middle East
Address: PO Box 80, Sohar Aluminium, Sohar Industrial Estate, Sohar 327, Sultanate of Oman
Marital Status: Married
Number of Dependents: 02
Visa Details: Currently on Employment visa