SYNOPSIS

Name: IMRAN SHAIKH

Class: SY B.M.S

Topic: VRL LOGISTICS

College: Pillai’s College of Arts Science And Commerce

Year: 2011- 2012

 INTRODUCTION OF LOGISTICS

“The service of providing the right resources at the right time and right place for efficient and effective
performance of a goal-oriented activity, including consumption is called as logistics.”

In simple words, “Logistics is the process of anticipating customer needs and wants; acquiring the capital,
materials, people, technologies, and information necessary to meet those needs and wants; optimizing the
goods- or service-producing network to fulfill customer requests; and utilizing the network to fulfill customer
requests in timely way.”

Its focus should be upon its inbound logistics system (movement of material within the organization) and its
outbound logistics system (meeting the requirements of its customers). The definition above accurately defines
the logistics process but is too restrictive under the modern concept of logistics. Logistics, as a support element
of the enterprise, incorporates activities beyond those identified in the preceding definition.

Consider an example, the enterprise that introduces a new product or a significant change in the existing
product. Support of the new product or feature may require training, the development of technical publications
and the acquisition of spare parts and special tools or repair (test) equipment. These items also belong under the
umbrella of logistics; thus our definition must be revised to include them.
This is the simplified definition of logistics, which states logistics objective clearly:

“Getting the right item to the right customer, in the right quantity, in the right condition, at the right place, at the
right time and at the right cost.”

The right item in the right quantity here prefers to the raw material, finished goods, trained personnel, spare
parts or service created, required or procured by a firm based on ordered or forecasted customer (whether
internal or external) requirements.
 Objectives of Logistics Management

1) To make available the right quantity of right quality products at the right place and time in right
condition.
2) To offer best service to consumers.
3) To reduce the cost of operations.
4) To maintain transparency in operations.
5) To satisfy customer wants and needs.
 RESEARCH METHODOLOGY

1) Primary Data- These are the original data collected for the project. These are the first hand
information collected by the researcher for his study.
Questionnaire method is used in the project as a source of primary data.

2) Secondary Data-These are the second hand information which is collected for the purpose of study.
Secondary data are published by some outside agencies, these are the data that already exist
somewhere for the purpose of study.

The following sources are used as a medium of collecting secondary data for the project
a) Book- (Tata Magroli)
b) Wikipedia, Google (Internet sites).