SEMESTER IV

GROWTH PROSPECTS OF THRUST AREAS OF INDIAN EXPORTS

Course Code: MIB 401 Credit Units: 03

Course Objective:
The course aims to develop an awareness of thrust products of India’s exports and to identify specific market for
thrust products of India’s export. It will enable the students to understand prospects of India’s export in the
background of multi lateral trading system & global competitors and to develop an ability to use trade
information avail from various sources to analyze and prepare market potential reports, to understand India’s
Foreign Trade Policy and the Institutional mechanism for promoting exports from India.

Learning Outcomes:
On the successful completion of this module the student will be able to:
 Examine the past and present scenario, and trends of Indian exports
 Understand the factors effecting Indian international trade
 Assess the status, potential, challenges and strategies for furthering exports in key thrust areas

Course Contents:
Module I: Introduction
India’s International Trade-Present Scenario
Trends in India’s Export
Future outlook

Module II: Foreign Trade Policy-2009-14

Special Focus Initiatives
General Provisions Regarding Imports and Exports
Promotional Measures
Duty Exemption / Remission Schemes
Export Promotion Capital Goods Scheme

Module III: Focus on Specific Growth Sectors

Gems and Jewellery
Leather and Footwear
Textiles
Agriculture and Processed Food Sector
Engineering
Chemicals and Pharmaceuticals
Information Technology
Trade In Services

Module IV: Study of Specific Markets

USA: World biggest importer and Exporter
EU: Single Largest market
Focus LAC: Potential Market for Export from India
Focus Asean
Focus CIS
Focus Africa

Module V: Institutional Framework for Export Promotion of Thrust Sectors

Ministry of Commerce
Export Promotion Councils and Commodity Boards
India Trade Promotion Organisation
Export – Import Bank of India
Export Credit and Guarantee Corporation (ECGC) of India
Federation of Indian Export Organisations (FIEO)

Learning Methods:
Tutorials, Interactive sessions, Case studies, Field visits, Management games, Extensive research projects,
Seminars, Weekend experience in companies - the course is covered by adopting a combination of lecture
methods, class presentation by groups of students, self study sessions. Each student is required to do the back
ground reading from the specified chapters of the prescribed book before coming to class. Cases are also to be
analyzed, discussed in groups (teams) outside the class as preparatory work.

Examination Scheme:

Components C1 V A CT EE
Weightage (%) 10 5 5 10 70

Text & References:

Text:
 Garg Pawan Kumar, 2002, Export of India’s major products: Problem & Prospects, New Century
Publications
References:
 Pratima, Dikshit, Dynamics of Indian Export Trade, Deep & Deep Publications, 2002
 Weiss Kenneth D., Building an Import/Export Business, 3rd Edition, Wiley Authors:, 2002
 Website of Ministry of Commerce, www.commin.nic.in
 Centre for Promotion of Imports from Developing Countries; www.cbi.nl
 Annual Economic Survey of India
 RBI Bulletins
 Newsletters of Trade Promotion Organisations and Export Promotion Councils.
 Khurana, P K, Export management, Galgotia Publication, New Delhi, 2001
 Jain, R K, Foreign trade policy and handbook of procedures 2004-2009 (vol. 1), 9th Centax Publication,
New Delhi, 2006
 Mathur, Vibha, India : foreign trade policy & W T O, New Century, New Delhi, 2003
 Garg, Anand, Foreign trade policy and handbook of prodeduess 2006-07, usiness Data pub. Comp., New
Delhi, 2006

Helpful Websites:
 www.fao.org
 www.comtrade.org
 www.wto.org,
 www.fieo.com
 www.bisnetindia.com
 www.indianindustry.com
 www.igep.org
 www.apeda.com
 www.aepcindia.com
 www.chemexcil.org
 www.capexil.com
 www.texprocil.com
 www.reservebank.com
 www.cbi.nl
 www.tdctrade.com
 www.intracen.org
 www.worldbank.org
 www.apectariff.org
 www.china.org.cn
 www.cgcc.org.hk
 www.agmarknet.nic.in
 www.eanindia.com
 www.indianemarketplace.com
 www.customs.ustreas.gov
 www.mkaccdb.eu.int
 www.wcoomd.org
 GLOBAL CORPORATE SOCIAL RESPONSIBILITY AND
SUSTAINABILITY MANAGEMENT
Course Code: MIB 402 Credit Units: 03
Course Objective:
The main purpose of this paper is to make the managers of tomorrow aware of the imperative need to recognize
and address the global environmental and social impacts of their activities which, together with profits are
popularly known as the ‘triple bottom line’ issues of Sustainable Development (SD).
The course reflects that investors are also showing growing concern not only on eco-efficiency, but in business
ethics, corporate social responsibility and human rights, all integral to the agenda of sustainable development
which directly relates to competitive advantage and corporate governance on a continuous basis.

Learning Outcomes:
At the end of the course, students will be able to:
 Define new and emerging business opportunities and financial risks associated with environmental quality,
social justice and economic efficiency.
 Discuss on how businesses need to manage their sustainability agenda as an integral part of their
competitive strategy and to get their various stakeholder groups onto the same platform.
 Examine shifts in responsibility for sustainability from self regulation to public regulation and use new
technology, ‘soft innovation’ focusing on new forms of strategic thinking, new styles of networked
commerce, and radically new triple bottom line management systems. 
 Evaluate ways to meet such challenges proactively using tools such as self-regulatory initiatives, voluntary
standards, new accounting procedures, reporting and communication processes etc., to remain globally
competitive.
 To assist businesses and concerned stakeholders in establishing and managing systems to steer
environmental, social and economic sustainability on a continuous basis.
The primary objective of this course is to impart a basic understanding of the social and environmental
sustainability challenges facing managers in today’s world. The course seeks to develop students’ critical
capacities for self-reflection and action in relation to these concepts. Course graduates will possess the
understanding and experience to integrate environmental and social sustainability with commercial and
economic success. Lectures and readings provide an overview of the critical literature in environmental and
social issues, the history of the sustainability movement, including the various social and economic movement
from which the current practices of sustainability in business and society grew, and the key actors and the basic
literature in the field. The course also addresses the global issues surrounding sustainable management and
reviews the major frameworks of sustainability that provide the scientific foundations and economic principles
of how sustainability can help managers to achieve natural competitive advantage.

Course Contents:

Module I: Introduction
Definitions, relevance and need for internalization of CSR & sustainability management for corporations
Principles of Sustainable Management
Triple Bottom Line – TBL/3BL: ‘People, Planet, Profit’: the social, environmental, and financial accountability
of businesses (pdf csr)

Module II: Principles of Sustainable Management (SM)

Social and environmental sustainability challenges
Integration of SM with commercial and economic success
Current practices of sustainability in business
Global issues and major frameworks
Scientific foundations and economic principles

Module III: Strategic Corporate Social Responsibility

Bottom of the Pyramid: Social Responsibility or Market Opportunity
Corporate Strategy and CSR
What CSR Is and Is Not
A Moral Argument for CSR
A Rational Argument for CSR
An Economic Argument for CSR
Why is CSR Relevant Today
CSR: Do Stakeholders Care?

Module IV: The Strategic Context of CSR & its Implementation

The Strategic Lens: The E.S.C.S. Framework
Positive Brand Building – done notes
Crisis Management –done notes
CSR Business Plan of Action - Short Term & Medium term
Implementation from a Strategic Perspective: Planning
Implementation from a Firm Perspective: Action

Module V: Managing Global Corporate Social Responsibility: Issues

Organizational Issues
Economic Issues
Societal Issues

Module VI: Triple Bottom Line (TBL/3BL) – the goal of sustainability

Definition
The Bottom Lines
Arguments in favor of the concept
Arguments against the concept
Legislation

Module VII: Monitoring and Reporting Systems

Energy, Environment and Social Audits
Sustainability Reporting

Learning Methods:
Tutorials, Interactive sessions, Case studies, Field visits, Management games, Extensive research projects,
Seminars, Weekend experience in companies - the course is covered by adopting a combination of lecture
methods, class presentation by groups of students, self study sessions. Each student is required to do the back
ground reading from the specified chapters of the prescribed book before coming to class. Cases are also to be
analyzed, discussed in groups (teams) outside the class as preparatory work.

Examination Scheme:

Components C1 V A CT EE
Weightage (%) 10 5 5 10 70

Text & References:

 William B. Werther Jr.& David Chandler,” Strategic Corporate Social responsibility ,Stakeholders in a
Global Environment “, SAGE Publications

References:
 Kotler Philip & Nancy Lee, “Corporate Social Responsibility: Doing the Most Good for your company and
your Cause”, John Wiley & Sons, Inc.
 C. K. Prahalad & Allen Hammond,” Serving the World’s Poor, Profitably”, Harvard Business Review,
September 2002
 Kotler P & Roberto EL,” Social marketing. Strategies for changing public behaviour. New York, Free
Press, 1989. XII
 Andreasen Alan R.,” Ethics in Social Marketing “ Georgetown university Press, 2001
 Doppelt Bob ,” Leading Change toward Sustainability, A Change-Management Guide for Business,
Government and Civil Society”, Greenleaf Publishing, 2003 

Helpful Websites:
 www.beyondgreypinstripes.org
 www.csrwire.com
 www.ibef.org
 www.rmes.ubc.ca
 www.learningforsustainability.net
 www.iisd.org/networks/manage
 www.imd.ch/research/centers/csm/index.cfm
 www.ibscdc.org
 www.trst.com
 FOREX BANKING

Course Code: MIB 403 Credit Units: 03

Course Objective:
This course focuses on the practical aspects of Forex Banking Management. It will also help the students to
translate their theoretical knowledge into practical dimensions of Forex Banking.

Learning Outcomes:
On the successful completion of this module the student will be able to:
 Understand the factors and concepts of foreign exchange and their role in banking operations
 Have a grasp of the workings of the financial and capital markets
 Examine the various banking operations and their relevance to industry
 Assess the procedures and policies of government and other regulatory bodies and their implications for the
naming industry
 Analyse financial derivatives and Foreign exchange risk

Course Contents:
Module I: The role of the financial system and Banking theory
Financial institutions – financial markets – the financial system and the real economy Role and functioning of
International banks – commercial banks and creation of money – Building Societies

Module II: Money, Capital Markets and Structure of interest rates

Discount markets – parallel markets – monetary policy and money markets – significance of capital markets
-bonds - equities 'Administered' and market-determined interest rates – loan able funds v liquidity preference
theories – term structure - risk and term premia – various theories: pure expectations, market segmentation,
preferred habitat –rates

Module III: Foreign exchange market Exchange rate risk

Nature of forex markets - Interest Rate Parity – International Fisher Effect – Purchasing Power Parity Risk
management

Module IV: International Capital Markets

Eurobonds – financial globalizations – regulation of the currencies.

Learning Methods:
Tutorials, Interactive sessions, Case studies, Field visits, Management games, Extensive research projects,
Seminars, Weekend experience in companies - the course is covered by adopting a combination of lecture
methods, class presentation by groups of students, self study sessions. Each student is required to do the back
ground reading from the specified chapters of the prescribed book before coming to class. Cases are also to be
analyzed, discussed in groups (teams) outside the class as preparatory work.

Examination Scheme:

Components C1 V A CT EE
Weightage (%) 10 5 5 10 70

Text & References:

Text:
 Van Horne, James C., Financial Markets Rates and Flows, 6th edition, Prentice Hall, Inc., New Jersey, 2001.

References:
 Bhattacharya, Hrishike, Working capital management: strategies & techniques, P.H.I., New Delhi,2005
 Fabozzi, Frank J, Foundation of finanical markets and institutions,3rd,Tata McGraw Hill, New Delhi,2006
 Hull, John C, Fundamentals of future and options options markets,4th,Tata McGraw Hill, New Delhi,2002
 Krugman, Paul R, International economics theory and policy,6th,Pearson Education, New Delhi, 2006
 Hull, John C, Options, futures & other derivations,6th,Pearson Education, New Delhi, 2006
 LEVERAGING INFORMATION TECHNOLOGY IN GLOBAL
BUSINESS
Course Code: MIB 404 Credit Units: 03

Course Objective:
The aim of this unit is to introduce the student to the evolution, role, function and impact of Information
Technology (IT) and Information Systems (IS) in international business operations. It will develop the students’
ability to identify sources of information and how these can be used in the decision-making process by
leveraging IT and networking.

This course requires the students to develop practical applications ability and knowledge as well as the ability to
recommend how IS and IT should be used in global business. Students will also demonstrate their understanding
of fundamental business issues of the Information Age Enterprise through in-class discussion of real-world
business cases.

Learning Outcomes:
At the end of the course students will be able to:
Explain key concepts and elements of information technology and information systems
Examine the evolution, role, function and impact of IT & IS in global business operation.
Identify sources of information and assess how they can be used in the decision making process by leveraging
information technology and networks.

Course Contents:
Module I: Information Technology in Management
Fundamentals of Information Technology in management
Organizations, Environments, IT & IS
The Organization: Structure, Managers and activities - Data,
information and its attributes
The level of people and their information needs
Types of Decisions and information - Information System, categorization of information on the basis of nature
and characteristics

Module II: Information Systems within Business Management

Introduction to common used system and models
Relationship between IS, organizations and business processes
Types of IS (TPS, OAS, MIS, DSS, ESS and SIS)
Information management and decision making
Managing international Information systems

Module III: Knowledge based systems

Intelligent support systems & concepts of Artificial Intelligence
Data Mining & Data warehousing
Emerging trends in Information management systems

Module IV: Managerial implications of IT/IS in Global business

Planning, Organizing and controlling
Information Security, Tools and techniques
Legal and Ethical issues
Future of Information management

Module V: Practical aspects and applications of IT/IS

Introduction to MIS packages and tools
Web interface and techniques
Introduction to ERP & CRM solutions

Learning Methods:
This course is based upon interaction between the students and the teachers. Wherever possible a link should be
made between the academic underpinning and its practical application. Students will be given time to develop
skills and analyse the benefits and limitations of the use of IS and IT in organisations. A ‘hands on’ approach
will ensure that students can use integrated programmes and have a wide range of knowledge of different
applications. The practical knowledge can be used to develop an awareness of how IT and IS can be adopted by
organisations to improve business efficiency. This will be achieved via a tutor-developed case study, an
evaluation of a local organisation, guest lectures and industry visits. Part of the learning process will also be
producing a paper (in groups) on a relevant topic.

Examination Scheme:

Components C1 V A CT EE
Weightage (%) 10 5 5 10 70

Text & References:

Text:
 Laudon Kennith and Laudon Jane (2005) – Management Information Systems: Managing the Digital Firm,
9th Edition, Prentice Hall of India.

References:
 Turban, McLean and Wetherbe (2004) – Information Technology for Management 4th Edition, John Wiley
& Sons
 Rober Murdic G. (1998) - Management Information Systems, Prentice Hall of India
 Jawadekar W.S. (1998) - Management Information Systems, Tata McGraw Hill
 BUSINESS COMMUNICATION - IV
Course Code: MIB 442 Credit Units: 01

Course Objective:
The influx of multinationals, FDIs and Retail Management makes global communication a harsh reality and
offers cultural communication challenges. This course is designed to inculcate transcultural communication
skills among the young Amitians.

Course Contents:
Module I: Importance of Culture in Communication
Principles of effective cross cultural communication
Developing Communication Competence

Module II: Barriers to effective communication

Sender, Receiver and Situation related barriers
Measures to overcome the barriers
Listening skills

Module III: Cross cultural communication

Characteristics of culture
Social differences
Contextual differences
Nonverbal differences
Ethnocentrism

Examination Scheme:

Components CT1 CT2 CAF V GD GP A

Weightage (%) 20 20 25 10 10 10 5

CAF – Communication Assessment File

GD – Group Discussion
GP – Group Presentation

Text & References:

 Business Communication, Raman – Prakash, Oxford

 Business Communication for Managers: An Advanced Approach, Penrose, Thomson
 Understanding Human Communication, 9/e, Adler R Oxford
 BEHAVIOURAL SCIENCE - IV
(PERSONAL AND PROFESSIONAL EXCELLENCE)

Course Code: MIB 443 Credit Units: 01

Course Objective:
This course aims at imparting an understanding of:
Build and leverage your professional reputation
Maintain focus in pressure situations
Make a balanced choice between professional and personal commitments

Course Contents:
Module I: Individual, Society and Nation
Individual Differences and Dimensions of Personality
Socialization Process
Relating to the Nation: Values, Culture, Religion
Sense of pride and Patriotism
Managing Diversity

Module II: Components of Excellence

Personal Excellence:
Identifying long-term choices and goals
Uncovering the talent, strength & style
Analyzing choke points in your personal processes by analysis in area of placements, events, seminars,
conference, extracurricular activities, projects etc.
Developing professional power: Goal-setting, time management, handling criticism, interruptions and time
wasters

Module III: Career Planning

Knowing one’s Interest and Aptitude
Identifying available Resources
Setting goals to maintain focus:
Developing Positive attributes in personality
Self-reliance and Employability skills

Module IV: Stress Management for Healthy Living

Meaning and Nature of Stress
Stages of stress
Causes and Consequences of stress: Personal, Organizational and Environmental
Personal Styles and strategies of coping

Module V: Professional Success

Building independence & interdependence
Reducing resistance to change
Continued reflection (Placements, events, seminars, conferences, projects extracurricular Activities etc.)

Module VI: End-of-Semester Appraisal

Viva based on personal journal
Assessment of Behavioural change as a result of training
Exit Level Rating by Self and Observer

Examination Scheme:

Components SAP A MT V JoS

Weightage (%) 15 5 20 30 30

Text & References:

 J William Pfeiffer (ed.) Theories and Models in Applied Behavioural Science, Vol 2, Group (1996); Pfeiffer
& Company
 Smither Robert D.; The Psychology of Work and Human Performance, 1994, Harper Collins College
Publishers
 Raman, A.T. (2003) Knowledge Management: A Resource Book. Excel Books, Delhi.
 Kamalavijayan, D. (2005). Information and Knowledge Management. Macmillan India Ltd. Delhi
 FRENCH - IV
Course Code: MIB 444 Credit Units: 02

Course Objective:
To strengthen the language of the students with both oral and written
To provide the students with the know-how
 to master the tenses – present, past and future
 to express emotion
 to accomplish simple tasks of day-to-day programmes
 to prepare résumé

Course Contents:
Unité 7: pp. 106

Rédiger un résumé (Cf. Campus 2 – P.6, Français.Com, Intermédiaire- p.98)

Passer un entretien d’embauche. Français.Com, Intermédiaire – p.100

Contenu lexical: Unité 7: Tranches de vie

1. évoquer un souvenir
2. raconter une histoire
3. rapporter des événements marquants d’une vie professionnelle
4. expliquer une situation de stress, donner son avis
5. faire des projets

Contenu grammatical: 1. formation de l’imparfait, chaque/chacun

2. emploi du passé composé et de l’imparfait
3. relatifs qui, que, où, mise en relief, indicateurs de temps : depuis, il y a,
pendant, pour, en
4. pronom en de quantité, propositions complétives : je pense que…, je crois que …
5. futur simple, pronom y

Examination Scheme:

Components CT1 CT2 C I V A

Weightage (%) 20 20 20 20 15 5

C – Project +Presentation
I – Interaction/Conversation Practice

Text & References:

 le livre à suivre : Français.Com (Débutant)

 GERMAN - IV

Course Code: MIB 445 Credit Units: 02

Course Objective:
To enable the students to converse, read and write in the language with the help of the basic rules of grammar,
which will later help them to strengthen their language.
To give the students an insight into the culture, geography, political situation and economic opportunities
available in Germany.
Introduction to Advanced Grammar Language and Professional Jargon

Course Contents:
Module I: Present perfect tense
Present perfect tense, usage and applicability
Usage of this tense to indicate near past
Universal applicability of this tense in German

Module II: Letter writing

To acquaint the students with the form of writing informal letters.

Module III: Interchanging prepositions

Usage of prepositions with both accusative and dative cases
Usage of verbs fixed with prepositions
Emphasizing on the action and position factor

Module IV: Past tense

Introduction to simple past tense
Learning the verb forms in past tense
Making a list of all verbs in the past tense and the participle forms

Module V: Reading a Fairy Tale

Comprehension and narration
Rotkäppchen
Froschprinzessin
Die Fremdsprache

Module VI: Genitive case

Genitive case – Explain the concept of possession in genitive
Mentioning the structure of weak nouns

Module VII: Genitive prepositions

Discuss the genitive propositions and their usage: (während, wegen, statt, trotz)

Module VIII: Picture Description

Firstly recognize the persons or things in the picture and identify the situation depicted in the picture;
Secondly answer questions of general meaning in context to the picture and also talk about the personal
experiences which come to your mind upon seeing the picture.

Examination Scheme:

Components CT1 CT2 C I V A

Weightage (%) 20 20 20 20 15 5

C – Project +Presentation
I – Interaction/Conversation Practice

Text & References:

 Wolfgang Hieber, Lernziel Deutsch

 Hans-Heinrich Wangler, Sprachkurs Deutsch
 Schulz Griesbach, Deutsche Sprachlehre für Ausländer
 P.L Aneja, Deutsch Interessant - 1, 2 & 3
 Rosa-Maria Dallapiazza et al, Tangram Aktuell A1/1, 2
 Braun, Nieder, Schmöe, Deutsch als Fremdsprache 1A, Grundkurs
 SPANISH - IV
Course Code: MIB 446 Credit Units: 02

Course Objective:
To enable students acquire working knowledge of the language; to give them vocabulary, grammar, voice
modulations/intonations to handle everyday Spanish situations with ease.

Course Contents:
Module I
Revision of earlier semester modules
Introduction to Present Continuous Tense (Gerunds)

Module II
Translation with Present Continuous Tense
Introduction to Gustar, Parecer, Apetecer, doler

Module III
Imperatives (positive and negative commands of regular verbs)

Module IV
Commercial/ business vocabulary

Module V
Simple conversation with help of texts and vocabulary
En la recepcion del hotel
En el restaurante
En la agencia de viajes
En la tienda/supermercado

Examination Scheme:

Components CT1 CT2 C I V A

Weightage (%) 20 20 20 20 15 5

C – Project +Presentation
I – Interaction/Conversation Practice

Text & References:

 Español Sin Fronteras (Nivel – Elemental)

 JAPANESE - IV
Course Code: MIB 447 Credit Units: 02

Course Objective:
To enable the students to comfortably interact using basic Japanese.
Note: Teaching is done in roman as well as Japanese script, students will be taught katankana (another form of
script) in this semester i.e. to be able to write all the foreign words in Japanese.

Course Contents:
Module I
Comparison using adjectives, making requests

Module II
Seeking permission

Module III
Practice of conversations on:
Visiting people, Party, Meetings, After work, At a ticket vending machine etc

Module IV
Essays, writing formal letters

Learning Outcome
 Students can speak the language describing above-mentioned topics.

Methods of Private study /Self help

 Handouts, audio-aids, and self-do assignments, role-plays.
 Students are also encouraged to attend Japanese film festival and other such fairs and workshops organized
in the capital from time to time.

Examination Scheme:

Components CT1 CT2 C I V A

Weightage (%) 20 20 20 20 15 5

C – Project +Presentation
I – Interaction/Conversation Practice

Text & References:

Text:
 Teach yourself Japanese

References:
 Shin Nihongo no kiso 1
 CHINESE – IV

Course Code: MIB 448 Credit Units: 02

Course Objective:
How many characters are there? The early Qing dynasty dictionary included nearly 50,000 characters the vast
majority of which were rare accumulated characters over the centuries. An educate person in China can
probably recognize around 6000 characters. The course aims at familiarizing the student with the basic aspects
of speaking ability of Mandarin, the language of Mainland China. The course aims at training students in
practical skills and nurturing them to interact with a Chinese person.

Course Contents:
Module I
Dialogue Practice
Observe picture and answer the question
Pronunciation and intonation
Character writing and stroke order.
Electronic items

Module II
Traveling – The Scenery is very beautiful
Weather and climate
Grammar question with – “bu shi …. Ma?”
The construction “yao … le” (Used to indicate that an action is going to take place)
Time words “yiqian”, “yiwai” (Before and after).
The adverb “geng”.

Module III
Going to a friend house for a visit meeting his family and talking about their customs.
Fallen sick and going to the Doctor, the doctor examines, takes temperature and writes prescription.
Aspect particle “guo” shows that an action has happened some time in the past.
Progressive aspect of an actin “zhengzai” Also the use if “zhe” with it.
To welcome someone and to see off someone …. I cant go the airport to see you off… etc.

Module IV
Shipment. Is this the place to checking luggage?
Basic dialogue on – Where do u work?
Basic dialogue on – This is my address
Basic dialogue on – I understand Chinese
Basic dialogue on – What job do u do?
Basic dialogue on – What time is it now?

Module V
Basic dialogue on – What day (date) is it today?
Basic dialogue on – What is the weather like here.
Basic dialogue on – Do u like Chinese food?
Basic dialogue on – I am planning to go to China.

Examination Scheme:

Components CT1 CT2 C I V A

Weightage (%) 20 20 20 20 15 5

C – Project +Presentation
I – Interaction/Conversation Practice

Text & References:

 “Elementary Chinese Reader, Part-2” Lesson 31-38

 DISSERTATION
Course Code: MIB 455 Credit Units: 09
The Aim of the Dissertation
The aim of the dissertation is to provide the students with an opportunity to further their intellectual and
personal development in their chosen field by undertaking a significant practical unit of activity, having an
educational value at a level commensurate with the award of their degree.

The dissertation can be defined as a scholarly inquiry into problem(s) or issues(s), involving a systematic
approach to gathering and analysis of information / data and leading to production of a structured report.

The Dissertation Topic

It is usual to give the student some discretion in the choice of topic for the dissertation and the approach to be
adopted. Kindly ensure that the dissertation is related to the field of specialization.

Deciding this is often the most difficult part of the dissertation process, and requires thorough preparation and
background research.

It is important to distinguish here between ‘dissertation topic’ and ‘dissertation title’. The topic is the specific
area that the student wishes to investigate. The title may not be decided until the dissertation has been written so
as to reflect its content properly.

Few restrictions are placed on the choice of the topic. Normally it is expected that the topic is:
relevant to business, defined broadly;
related to one or more of the subjects or areas of study within the core program and specialization stream;
clearly focused so as to facilitate an in-depth approach, subject to the availability of adequate sources of
information and to the student’s knowledge;
of value and interest to the student’s personal and professional development.

Planning the dissertation

This entails the following:
 Selecting a topic for investigation.
 Establishing the precise focus of the study by deciding on the aims and objectives of the dissertation, or
formulating questions to be investigated. Consider very carefully what is worth investigating and its
feasibility.
 Drawing up initial dissertation outlines considering the aims and objectives of the dissertation. Workout
various stages of dissertation
 Devising a timetable to ensure that all stages of dissertation are completed in time. The timetable should
include writing of the dissertation and regular meetings with your dissertation guide.

The dissertation plan/ outline or Synopsis

It is recommended that the students should have a synopsis/dissertation plan to guide them right from the outset.
Essentially, the synopsis/dissertation plan is an outline of what the student intends to do, chapter wise and
therefore should reflect the aims and objectives of the dissertation in detail along with detailed bibliography and
critical review of literature.

There are several reasons for having a dissertation plan

 It provides the correct area of focus
 It provides the faculty-guide with an opportunity, at an early stage, to make constructive comments and help
guide the direction of the research.
 The writing of a plan is the first formal stage of the writing process, and therefore helps build up confidence.
 In many ways, the plan encourages the student to come to terms with the reading, thinking and writing in a
systematic and integrated way, with plenty of time left for changes.
 Finally, the dissertation plan generally provides a revision point in the development of the dissertation report
in order to allow appropriate changes in the scope and even direction of work as it progresses.

Keeping records
This includes the following:
 Making a note of everything read; including those discarded.
 Ensuring that when recording sources, author’s name and initials, date of publication, title, place of
publication and publisher are included. (Students may consider starting a card index or database from the
outset).
 Making an accurate note of all quotations at the time they are read.
 Make clear what is a direct a direct quotation and what is a paraphrase.
 Dissertation format
All students must follow the following rules in submitting their dissertation.
 Front page should provide title, author, Name of degree/diploma and the date of submission.
 Second page should be the table of contents giving page references for each chapter and section.
 The next page should be the table of appendices, graphs and tables giving titles and page references.
 Next to follow should be a synopsis or abstract of the dissertation (approximately 500 words) titled:
Executive Summary.
 Next is the ‘acknowledgements’.
 Chapter I should be a general introduction, giving the background to the dissertation, the objectives of the
dissertation, the rationale for the dissertation, the plan, methodological issues and problems. The limitations
of the dissertation should also be hinted in this chapter.
 Other chapters will constitute the body of the dissertation. The number of chapters and their sequence will
usually vary depending on, among others, on a critical review of the previous relevant work relating to the
major findings, a discussion of their implications, and conclusions, possibly with a suggestion of the
direction of future research on the area.
 After this concluding chapter, give a list of all the references used. These should be cross - references with
the text. For articles from journals, the following details are required e.g.
Draper P and Pandyal K. 1991, The Investment Trust Discount Revisited, Journal of Business Finance and
Accounting, Vol18, No6, Nov, pp 791-832.
For books, the following details are required:
Levi, M. 1996, International Financial Management, Prentice Hall, New York, 3rd Ed, 1996
 Finally, include appendices. These should only include relevant statistical data or material that cannot be
fitted into the above categories.

Guidelines for the assessment of the dissertation

While evaluating the dissertation, faculty guide will consider the following aspects:
1. Has the student made a clear statement of the objective or objective(s)
1. If there is more than one objective, do these constitute parts of a whole?
2. Are the objectives and methodology of practical relevance to the business world/economy?
3. Has the student done sufficient background reading and reviewed the available literature critically?
4. Has the student developed an appropriate analytical framework for addressing the problem at hand?
5. Is this based on up-to-date developments in the topic area?
6. Has the student collected information / data suitable to the frameworks?
7. Are the techniques employed by the student to analyse the data / information appropriate and relevant?
8. Has the student succeeded in drawing conclusion form the analysis?
9. Do the conclusions relate well to the objectives of the project?
10. Has the student been regular in his work?
11. Layout of the written report.
12. Confidence and knowledge of the student while answering questions and giving the presentation.

Examination Scheme:

A. Synopsis 30
B. Mid Term Review, Viva and Presentation 30
C. Contents & Layout of the Report 20
D. Conceptual Framework 40
E. Objectives & Methodology 40
F. Implications & Conclusions 40
G. Final Viva and Presentation 50

Total 250
 RETAIL AND SALES MANAGEMENT
Course Code: MIB 405 Credit Units: 04

Course Objective:
The Retail Management module aims to make students learn the intricacies of formulating and implementing
Retail Strategies and the Retail Mix by taking into account the logistics and supplies of goods/services and to
understand the implications of retail management on customer satisfaction and leveraging the Retail Strategy to
create Competitive Advantage.

Learning Outcomes
On the successful completion of this module the student will be able to:
 Understand the concepts of retail and sales in business management
 Develop plans for retail and sales of different product categories
 Analyse strategies of retail and sales management adopted by multinational organisations
 Assess the importance of quality, budgeting and auditing in the area of retail and sales.

Course Contents:
Module I
Introduction/Overview of Retailing
Key terms and concepts
Benefits and nature of the retailing industry

Module II
Strategies and Operational framework
Strategic positioning tactics
Developing retail plan to achieve competitive advantage
Analysis of ethical, social, legal, economic and competitive environment, and their implications on retail
management

Module III
Customer identification and understanding consumer behaviour
Purchase decision process and categorizing customers
Applying research and customer information to retail management

Module IV
All about retail stores
(Location and site evaluation, Design and Layout, Human Resource Management and Operations Management,
Financial Analysis and Mgmt., Merchandise Management and Pricing)

Module V
Merchandising and pricing in retail management
Retailer/Vendor relations
Integrated marketing communications in retail management
Challenges and recent developments in retail management
Integrating and controlling the retail strategy

Module VI
Sales Auditing
Sales Budgeting
Sales Organization

Module VII
Quality of a good sales person
Compensation of the sales person

Learning Methods:
Tutorials, Interactive sessions, Case studies, Field visits, Management games, Extensive research projects,
Seminars, Weekend experience in companies - the course is covered by adopting a combination of lecture
methods, class presentation by groups of students, self study sessions. Each student is required to do the back
ground reading from the specified chapters of the prescribed book before coming to class. Cases are also to be
analyzed, discussed in groups (teams) outside the class as preparatory work.
Examination Scheme:

Components C1 V A CT EE
Weightage (%) 10 5 5 10 70

Text & References:

Text:
 Bajaj Chetan & Tuli Rajnish, 2005, Retail Management, Oxford University Press, 1st Edition
 Cliff Richard & Govoni, Sales Management

References:
 Barry Berman, Joel R. Evans, 2002, Retail Management: A Strategic Approach, 9th Edition Prentice Hall
 Gerald Manning & Barry Reece, Selling Today, Prentice Hall,8th edition
 Kotler. P, Marketing Management, 12th, Pearson Education, Asia, 2006
 Hart, Norman A, The CIM Marketing Dictionary, 5th edition, Butterworth-Heinemann, USA, 2005
 Johannsen. H and Terry. G, International Dictionary of Management, Kogan Page, India, 2002
 Kotler. P, A Framework for Marketing Management, 2nd, Prentice hall, USA,2006
 Harvard Business Review
 CONSUMER BEHAVIOUR
Course Code: MIB 406 Credit Units: 04

Course Objective:
Consumer Behaviour is full of complexities due to involvement of umpteen variables. Each of these variable
influences each other in the buying process. The course therefore will help students stimulate their minds to
think coherently about consumers by identifying relevant variables, describing their basic characteristics and
specifying how the variable relates to each other. An attempt will be to make the subject easier by examine in an
organized fashion the consumer behavioural aspects such as personality, learning, perception of a variety of
external situation, motives and so and so forth.

Learning Outcomes:
On the successful completion of this module the student will be able to:
 Understand the characteristics and significance of consumer behaviour.
 Appreciate the influencing factors on consumer behaviour
 Assess the various models and theories of consumer behaviour and apply them suitably for making
decisions

Course Contents:
Module I: Introduction
Defining and describing the scope of Consumer Behaviour
A few examples of consumer behaviour having a variety of marketing implication
Consumer characteristics leading to selection of target markets

Module II: Environmental influences

Socio- culture influnces
Role of:
Culture
Sub-culture
Social Class
Social Groups
Inter-personal influnces

Module III: Individual determinants of consumer behaviour

How consumer proceeds through a decision process relating to product and services
Personality and Self concept
Motivation and involment
Information processing
Learning and Memory
Attitudes and Attitude change

Module IV: Consumer Decision Process

Decision-making based on envirnmental influnces and individual determinants
Problem Recognition
Information Search and evaluation
Purchasing process
Post purchase behaviour

Module V: Popular models of consumer behaviour

Consumer Research Process
Importance of research in marketing decision making
Consumerism-Consumer position in society and the problems facing the marker place and the marketer
Ethical and Social Responsibilities of Business, Government and consumers themselves

Module VI: Organizational Buying Behaviour

Psychology of Buyers and Suppliers
The concepts of Buying Centre
The role of each of the member involved in organization buying process
The weightage given to obervations/comments of each member in term of materials, quality, delivery and price
issue while making final buying decisions

Learning Methods:
Tutorials, Interactive sessions, Case studies, Field visits, Management games, Extensive research projects,
Seminars, Weekend experience in companies - the course is covered by adopting a combination of lecture
methods, class presentation by groups of students, self study sessions. Each student is required to do the back
ground reading from the specified chapters of the prescribed book before coming to class. Cases are also to be
analyzed, discussed in groups (teams) outside the class as preparatory work.

Examination Scheme:

Components C1 V A CT EE
Weightage (%) 10 5 5 10 70

Text & References:

Text:
 Sheth Jagdish N, 2002, - Consumer Behaviour and Beyond, Banwari Mittal, Brunce I Newman, The
Drydon Press Harcourt Brace College Publishers

References:
 Rose D. Blackwell, Paul W. Minard, James F Engel, 2006, Consumer Behaviour, Harcourt collage
Publisher
 Leon G Schifman, Leshe Largar Kamank, 2002, Consumer Behaviour, Prentice Hall of India, 7th Edition
 SECURITY ANALYSIS AND PORTFOLIO MANAGEMENT
Course Code: MIB 407 Credit Units: 04

Course Objective:
The objective of this course is to help students develop a basic understanding of the theory and practice of
investment analysis. Course coverage includes security trading mechanism, investment theories, equity and
bond valuations. Emphasis is on developing an understanding of the investment process. The course includes
basic analysis and valuation of stocks, bonds, options and futures.

Learning Outcomes:
On the successful completion of this module the student will be able to:
 Assess the various financial markets and its instruments
 Understand the factors effecting equity and bond valuations
 Analyse the various theories of portfolio management and apply quantitative tools for optimum results

Course Contents:

Module I: Overview of Capital Market:

Market of securities: Stock exchange and New Issue Market their nature, structure, functioning and limitations;
trading of securities: equity and debentures/ bonds; regulatory Mechanism: SEBI and their guidelines; Investor
protection.

Module II: Nature and Scope of Investment Management and Portfolio Analysis
Investment Management and Security Analysis - Portfolio Management Practices in International markets.
Risk and Return: Measures of risk and return; calculation, trade off, systematic and unsystematic risk; Total
Risk - Portfolio Risk - How Diversification Helps? - Market Risk - Combining Risky and Risk less - Securities.

Module III: Security Analysis

Analysis of equity Investment: technical and fundamental approaches- company, industry and economy
analysis; Growth Stocks; Technical Analysis : Basic Tenets of Technical Analysis - Dow Theory - Behaviour of
Stock Prices - Major Trends - Charts and Trend Lines - Resistance and support Lines - Different Patterns;
Efficient market theory.

Module IV
Capital Asset Pricing Model - Assumptions - the Capital Market Line - Security Market Line - CAPM with
Relaxed Assumptions.
Portfolio Evaluation: Portfolio Formula Plans - Risk Adjusted Measures - Sharpe's Reward-to-Variability -
Treynor's Volatility Ratio - Jensen's Differential Return.

Module V: Equity Valuation

Financial Markets and Instruments, Analysis and Valuation of Equity Investments

Module VI: Fixed Income Valuation and Analysis

Bonds: nature, valuation; Bond theorem; Term structure of interest rates. Duration;
Analysis of Derivatives and Other Products: meanings, trading, valuation.

Module VII: Portfolio Management

Modern Portfolio Theory, Investment Policy, Asset Allocation, Practical Portfolio Management, Performance
Measurement, Management of Investment Institutions

Learning Methods:
Tutorials, Interactive sessions, Case studies, Field visits, Management games, Extensive research projects,
Seminars, Weekend experience in companies - the course is covered by adopting a combination of lecture
methods, class presentation by groups of students, self study sessions. Each student is required to do the back
ground reading from the specified chapters of the prescribed book before coming to class. Cases are also to be
analyzed, discussed in groups (teams) outside the class as preparatory work.
Examination Scheme:

Components C1 V A CT EE
Weightage (%) 10 5 5 10 70

Text & References:

Text:
 Fischer and Jordan, Security Analysis and Portfolio Management, Prentice Hall of India, New Delhi, 2008.

References:
 Fischer and Jordan, Security Analysis and Portfolio Management, Prentice Hall of India, New Delhi, 2008.
 Prasanna Chandra, Investment Analysis and Portfolio Management,Tata McGraw Hill ,2008.
 William F.Sharpe, Gordon J Alexander and Jefferay V.Bailey, Investments, 6th Edition, PHI Learning
Private Limited, New Delhi, 2008.
 Reilly and Brown, Investment Analysis and Portfolio Management, 8th Edition, Cengage Learning, New
Delhi, 2009.
 Kevin S, Security Analysis and Portfolio Management, PHI Learning, New Delhi, 2009.
 STRATEGIC FINANCIAL MANAGEMENT
Course Code: MIB 408 Credit Units: 04

Course Objective:
To make students learn the intricacies of formulating and implementing Financial Strategies and the Financial
Mix by taking into account the EVA, ABC, OVA & other financial reengineering techniques. The words
‘Strategy’ and Strategic Management’ is a game plan a policy an action plan or a ‘tactic’? It is long-term or
short term? It is visible or invisible? It is to be decided upon only by seniors? Is it a piece of advice? Ultimately,
what is it?

Learning Outcomes:
On the successful completion of this module the student will be able to:
 Understand the role of strategy in the area of business finance
 Assess the various tools of value chain analysis, cost analysis and business accounting
 Evaluate the need for corporate restructuring and its strategies
 Develop the ability to carry out the valuation of business units and brands.

Course Contents:
Module I
Strategic Financial Management
Strategy and the Strategist
The ‘Nine References’ for Strategic Financial Management
Strategic Investigation of Growth on Profit-Leakages (A qualitative assessment)

Module II
Value Chain Analysis
Value chain and Investment
Strategic Business Units (SBU’S)
Responsibility Accounting
Activity Based Costing (ABC) and objective Based Costing (OBC)
Economic Value Added
Owners Value Added (OVA)

Module III
Strategic Cost Analysis
Discussion on the Case-Problem
Cost Profit-Sales Analysis Using a Product/Project as Profit Centre
Ratios

Module IV
Financial Aspects of Corporate Restructuring
What is Corporate Restructuring?
Scope for Restructuring
Symptoms for Restructuring
Operational Symptoms
Strategic Symptoms
Financial Symptoms
Market, Economy-level and Global Symptoms
Financial Aspects of Various Restructuring Exercises (for Various Purposes)

Module V
Innovative Financial Engineering
Project-Finance Instrument
Venture Finance
Futuristic Securitisation
Special Purpose vehicle

Module VI
Valuation
Valuation of a Business Enterprise
Approaches to Enterprise Valuation Based on Various Objectives
Realisable Value Vs Replacement Cost
Realisable Value
Valuation of the Company’s Intrinsic Strength
Important Conclusion
The Components of Business Valuation
Brand Valuation
Various Methods of Brand Valuation

Learning Methods:
Tutorials, Interactive sessions, Case studies, Field visits, Management games, Extensive research projects,
Seminars, Weekend experience in companies - the course is covered by adopting a combination of lecture
methods, class presentation by groups of students, self study sessions. Each student is required to do the back
ground reading from the specified chapters of the prescribed book before coming to class. Cases are also to be
analyzed, discussed in groups (teams) outside the class as preparatory work.

Examination Scheme:

Components C1 V A CT EE
Weightage (%) 10 5 5 10 70

Text & References:

Text:
         Jakhotiya G P Strategic Financial Management Vikas Publishing House, 2010

References:
         Khan, M.Y. & Jain, P.K., Basic Financial Management, Tata Macgraw Hill, ND, 2009
         Brealey, R.A. & Myers, S.C., Principles of Corporate Finance, Tata Macgraw Hill, ND, 2009
         Khan, M.Y., India Financial Services, Tata Macgraw Hill, ND, 2008
 INDUSTRIAL RELATIONS AND LABOUR LAWS

Course Code: MIB 409 Credit Units: 04

Course Objective:
The main Purpose of this paper is to familiarize the participants with the various aspects of Industrial Relations
and to inculcate in-depth knowledge on labour laws as well as Industrial relations as designed and enacted in
India. An insight about the systems in case of employer – employee disputes is also given for the students
understanding.

Learning Outcomes:
On the successful completion of this module the student will be able to:
Identify the key issues in Industrial Relations and Labour Law.
Understand Trade unionism and role of government.
Insight on various Labour laws and Industrial applets.
Identify and analyse issues related to conflict negotiation

Course Contents:
Module I: Theory and Concepts of Industrial Relations
IR – Theories, Attitudes and Different Schools of thought
Roles of Workers, Management & Government in IR
Conditions for good IR and cause of poor IR
Introduction to Social Security, impact on employee relations
Summary & Review Questions, Case Studies.

Module II: Trade Unions and Industrial Disputes

Origin and Importance of Trade unions, Forms of Unrest & Effect of strikes
Changing Public Perception of Trade unions, Future role of Trade unions in India
Trade Union Act – 1926, Industrial Dispute Act – 1947
Machinery for settlement of industrial disputes, key provisions of I. D act
Summary & Review Questions, Case Studies.

Module III: Collective Bargaining

Nature and advantages of collective bargaining
Negotiation of Agreement and Implementation of agreement
Renewal and revision of agreement
Current Collective Bargaining trends and reasons for failure of CB in India
Summary & Review Questions, Case Studies.

Module IV: Grievance Management

Types, Causes and Effects of grievances
Model grievance redressal in India & Procedure
Handling a grievance & Enforcing Grievance resolution methodology
Collecting & Analysing Grievance data
Summary & Review Questions, Case Studies.

Module V: Employee discipline and workers participation

Importance of discipline & disciplinary actions (Process and limitations)
Handling indiscipline – Management’s options
Objectives and forms of workers participation in Management
Forums of Participation and how to make WPM effective in India?
Summary & Review Questions, Case Studies.

Module VI: Labour Legislation

Scope and significance of social security, legislations
EPF and miscellaneous provisions act – 1952, Payment of Gratuity act - 1972
ESI act – 1948, Workmen’s Compensation act - 1923
Maternity Benefits act – 1961, Payment of Wages Act
Contract Labour (Regulation & Abolition) act -1970
Summary & Review Questions, Case Studies.
Learning Methods:
Tutorials, Interactive sessions, Case studies, Field visits, Management games, Extensive research projects,
Seminars, Weekend experience in companies - the course is covered by adopting a combination of lecture
methods, class presentation by groups of students, self study sessions. Each student is required to do the back
ground reading from the specified chapters of the prescribed book before coming to class. Cases are also to be
analyzed, discussed in groups (teams) outside the class as preparatory work.

Examination Scheme:

Components C1 V A CT EE
Weightage (%) 10 5 5 10 70

Text & References:

Text:
 Monappa A- Industrial Relations (Tata McGraw-Hill, 2002)
 Handerson, Richard I, Compensation Management & Knowledge Based World, 10 th, Pearsoneducation,
Delhi
 Sen, Ratna, Industrial relation in India: Shifting Paradigms, Macmillan Publication, New Delhi, 2005
 Tiwari, Mahendra, Mechanism in perspective of Industrial Relations, RBSA Publishers, Jaipur, 2005
 Arora, Mondal, Industrial Relations, Excel Books, new Delhi, 2005
 Sinha- Industrial Relations, Trade Unions, and Labour Legislation (Pearson
 Education)
 Srivastava S C- Industrial Relations and Labour Laws (Vikas, 4th edition) 2000.
 Mamoria CB, Mamoria, Gankar- Dynamics of Industrial Relations (Himalayan
 Publication, 2003)
 Diwedi, R.S, Managing Human Resource: Industrial relation, Galgotia Publication, New Delhi, 2000
 Joseph, Jerome, Industrial Relations, Response Books, New Delhi, 2004
 Srivastava, S.C, Industrial Relations & Labour Laws, 5th Rev., Vikas Publication House, New Delhi, 2006
 Soundarapandian, M, Ed., Rural Labour Market, Serials Publications, New Delhi, 2005
 Venkataratnam, C.S, Globalization and Labour Management Relations, Response Books, New Delhi, 2005
 Greenaway, David, Ed, trade, investment, migration & labour market adjust, Palgrave Macmillan,
Hampshire

References:
 Flippo. E. B, 2000, Personnel Management, Tata Mc Graw Hill, New Delhi
 Mamoria. C. B, 2004, Dynamics of Industrial Relations in India, Himalaya Publishing House.
 R. S. Dwiwedi, 2001, Managing HR, Industrial Relations in Indian Enterprise, Galgotia.
 Aswathappa, K., 2002, Human resources and personnel management - New Delhi: Tata McGraw-Hill
 MANAGEMENT OF CHANGE AND COMPENSATION
MANAGEMENT

Course Code: MIB 410 Credit Units: 04

Course Objective:
The main Purpose of this paper is to familiarize the participants with the various aspects of Change
Management, with a view that conducting business is exciting, challenging and globally oriented. This course
will provide the students with an integrated and practical approach to understand the basic concepts of Change
in Management, technologies and various approaches with reference to globalisation and also to provoke critical
thinking about various principles, guidelines and mechanisms adopted in this science. The course discusses
meaning, importance and scope of Compensation Management.

Learning Outcomes:
On the successful completion of this module the student will be able to:
Identify the key issues of Compensation and Change management.
Understand the factors of globalisation, effect on compensation and related changes
Impact of changing trends in evaluation of job, design and redesign of jobs
Identify and analyse issues related to Job, compensation mechanism and changes

Course Contents:
Module I: Overview of Compensation Management
Nature, Importance & Objective of Compensation Management
Philosophy, Scope and wage concepts
Principles & Machinery for wage determination
Management Thinkers & critical evaluation
Acts related to Compensation management
Summary & Review Questions, Case Studies.

Module II: Management – Job Evaluation

Nature, Scope, and importance of Job evaluation
Concepts of Job Description and specification
Principles and Methods of Job evaluation
Internal & External equity, Job surveys
Summary & Review Questions, Case Studies.

Module III: Pay and benefits

Principles of reward strategy, developing and designing salary structures
Pre requisites for salary fixation, bonus, incentives
Monitory benefits as motivators – scope and process
Social security and retirement benefits
Summary & Review Questions, Case Studies.

Module IV: Linking wages with performance

Performance criteria & Choices
Objectives & scope of linking wages with performance
Types of performance based compensation schemes, international perspective
Designing performance based compensation schemes
Summary & Review Questions, Case Studies.

Module V: Change Management

Global Organisation, Reaching out the Global Customer
Adaptations of change in organisation
Learning and preparing for the change
Consulting approaches and skills
Summary & Review Questions, Case Studies.

Learning Methods:
Tutorials, Interactive sessions, Case studies, Field visits, Management games, Extensive research projects,
Seminars, Weekend experience in companies - the course is covered by adopting a combination of lecture
methods, class presentation by groups of students, self study sessions. Each student is required to do the back
ground reading from the specified chapters of the prescribed book before coming to class. Cases are also to be
analyzed, discussed in groups (teams) outside the class as preparatory work.

Examination Scheme:

Components C1 V A CT EE
Weightage (%) 10 5 5 10 70

Text & References:

Text:
 Richard I. Henderson, Compensation Management in a Knowledge-Based World (9th Edition), McGraw
hill edition

References:
 Robbins, Stephen. P., 2004, Organisation Behaviour, Prentice Hall of India
 C. Mamoria, 2000, Personnel Management, Himalaya Publications
 Dewan, J M, Labour Management, Discovery Publishing House, New Delhi,1996
 Handerson, Richard I, Compensation Management in and knowledge based world,9 th, Pearson Education,
Delhi, 2006
 Srivastava, S C, Industrial relations & labour laws, 4th Rev., Vikas Publication House, New Delhi, 2000
 Sen, Ratna, Industrial relation in India: shifting paradigms, Macmillan Publication, New Delhi, 2005
 SYSTEMS ENGINEERING AND PROJECT MANAGEMENT
Course Code: MIB 411 Credit Units: 04

Course Objective:
The objective of this course is to make the student aware of the latest practices in Project management and
systems engineering with an emphasis on Quality concepts, Risk Management and Configuration Management

Learning Outcomes:
On the successful completion of this module the student will be able to:
 Identify the key issues in Software Processes, tools and Quality.
 Understand the concept of System Modeling, Data Modeling, Business Modeling.
Product Modeling and modeling of system architecture
 Plan , Estimate and Schedule a project plan

Course Contents:
Module I: Introduction to Software Engineering
Introduction to Software Engineering - definitions, Key challenges in SE, evolving role of software.

Module II: The Software Proces

Software Engineering – Process, Methods and Tools
Software Process Models – Waterfall Model, Prototyping, Spiral Model, Rapid Application Development, V
Model
Software Engineering Institute Capability Maturity Model – SEI/CMM

Module III: Software Requirements and Design

Requirements Engineering Process, SRS – contents and characteristics, Software Design Basics, Architectural
design, Data design, User Interface design, Design Approaches – function & object-oriented, Cohesion &
Coupling

Module IV: Software Testing

Software Testing Fundamentals, Testing Strategies, Types of Testing - WBT & BBT, Test Plans, Test Case
Design, Milestones, Walkthroughs and Inspections, Debugging

Module V: Software Reliability and Quality Management

Software Reliability, Quality Concepts, Quality Factors, SQA, Quality Models, FTRs.

Module VI: Software Project Management

Project Management Concepts, Types of Projects, Activities covered by SPM, Software Project Planning,
Project Evaluation, Effort Estimation (COCOMO Model) and Project Scheduling, Risk Management, Software
Configuration Management

Learning Methods:
Tutorials, Interactive sessions, Case studies, Field visits, Management games, Extensive research projects,
Seminars, Weekend experience in companies - the course is covered by adopting a combination of lecture
methods, class presentation by groups of students, self study sessions. Each student is required to do the back
ground reading from the specified chapters of the prescribed book before coming to class. Cases are also to be
analyzed, discussed in groups (teams) outside the class as preparatory work.

Examination Scheme:

Components C1 V A CT EE
Weightage (%) 10 5 5 10 70

Text & References:

 Roger S. Pressman ,Software Engineering , McGraw Hill International Edition

 Stevens, Peralita, Using UML software engineering with objects & comp, Pearson education
 Ian Sommerville, Software Engineering (6th Edition), Addison Wesley
 Edward Yourdon and Richard H. Thayer, Software Engineering Project Management, 2nd Edition, Wiley-
IEEE Computer Society Pr.
 Software Engineering – Roger S. Pressman, McGraw Hill International Edition
 WORKFLOW, ERP AND BPR
Course Code: MIB 412 Credit Units: 04

Course Objective:
In the face of intense competition and other business pressures on organizations, quality initiatives and
continuous, incremental process improvement, though still essential, will no longer be sufficient. Such radical
levels of change require powerful information technology tools such as ERP to facilitate the fundamental
redesign of work. Students learn about the state-of-the-art techniques used in support of business process
redesign.

Learning Outcomes:
On the successful completion of this module the student will be able to:
 Understand the concepts, vies and latest methodologies of business process design
 Understand key concepts in the design and utilization of best business practices embedded in an Enterprise
Resource Planning System.

Course Contents:
Module I: Introduction to ERP
Overview of ERP, its importance, Evolution, ERP Packages, Advantages of ERP, and its future
Functional Modules of ERP, Risks & Benefits of ERP, ERP & related technologies
Integration of ERP, SCM and CRM applications

Module II: ERP Implementation

Introduction, Why ERP, Reasons for Implementing ERP, Implementation Challenges
ERP Implementation Life Cycle,
Success & Failure Factors of an ERP Implementation
ERP Package Selection and Evaluation
ERP Implementation Process

Module III: Present and Future

ERP and eBusiness
ERP, Internet and WWW
Future Directions and Trends in ERP

Module IV: Business Engineering and marketing of ERP

BPR, ERP & IT – their linkage
Business Model of ERP
Marketing Dynamics & Competitive Strategy

Module V: Practical aspects of ERP

Introduction to ERP packages – SAP, BAAN, PeopleSoft & Open Source ERP

Examination Scheme:

Components C1 V A CT EE
Weightage (%) 10 5 5 10 70

Text & References:

Text:
 Enterprise Resource Planning: Alexis Leon, TMH, 2nd Edition

References:
 Michael Hammer and James Champy, Harper Business
 Process Mapping: How to Reengineer Your Business Process, V. Daniel Hunt, John Wiley & Sons
 The Essence of Business Process Reengineering, Joe Peppard and Philip Rowland, Prentice-Hall
 Redesigning Enterprise Processes for e-Business, Omar A. El Sawy, McGras-Hill