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SJ-20180108102206-008-NetNumen U31 (ICT) R22 (V12.18.10) Management System Alarm Handling - 806898
SJ-20180108102206-008-NetNumen U31 (ICT) R22 (V12.18.10) Management System Alarm Handling - 806898
Management System
Alarm Handling
Version: 12.18.10
ZTE CORPORATION
No. 55, Hi-tech Road South, ShenZhen, P.R.China
Postcode: 518057
Tel: +86-755-26771900
Fax: +86-755-26770801
URL: http://support.zte.com.cn
E-mail: 800@zte.com.cn
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Copyright © 2017 ZTE CORPORATION.
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Revision History
Intended Audience
This manual is intended for:
Chapter 1, Alarm and Notification Describes the alarm and notification reference overview.
Reference Overview
Chapter 2, System Alarm Reference Describes the type and the manage method of system alarm.
Chapter 3, System Notification Describes the type and the manage method of system
notification.
Conventions
This manual uses the following conventions.
II
II
III
IV
VI
VII
VIII
IX
A system type code is the unique identifier of a system type. For example, 3301 is
the system type code of hardware alarms.
1-1
1-2
Level
1 Critical
Alarm Type
5 EMS Alarm
Alarm or Notification
0 Common alarm
Impact
Reboot NE failed.
Action
Contact ZTE technical support.
2-1
2.1.2 13
Alarm Description
Reboot NE failed.
Level
1 Critical
Alarm Type
5 EMS Alarm
Alarm or Notification
0 Common alarm
Impact
Reboot NE failed.
Action
Contact ZTE technical support.
2.1.3 14
Alarm Description
There is no version file on netnumen server or the version file on server is not consistent
with version file on NE.
Level
4 Warning
Alarm Type
5 EMS Alarm
Alarm or Notification
0 Common alarm
Impact
There is no version file on netnumen server or the version file on server is not consistent
with version file on NE.
2-2
Action
Contact ZTE technical support.
2.1.4 15
Alarm Description
There is no configuration file on netnumen server or the configuration file on server is not
consistent with configuration file on NE.
Level
4 Warning
Alarm Type
5 EMS Alarm
Alarm or Notification
0 Common alarm
Impact
There is no configuration file on netnumen server or the configuration file on server is not
consistent with configuration file on NE.
Action
Contact ZTE technical support.
2.1.5 16
Alarm Description
No NE MAC Address.
Level
4 Warning
Alarm Type
5 EMS Alarm
Alarm or Notification
0 Common alarm
2-3
Impact
No NE MAC Address.
Action
NE MAC address is null or all zero, check the device. If the device is normal, delete this
alarm. (This alarm is sent only once per NE)
2.1.6 17
Alarm Description
Another management IP address is found on the NE.
Level
4 Warning
Alarm Type
5 EMS Alarm
Alarm or Notification
0 Common alarm
Impact
Another management IP address is found on the NE.
Action
When auto-discovering, the IP on EMS is inconsistent with device. Check whether the
management IP on device was changed.
2.1.7 2000
Alarm Description
Communication between the collector and the server failed.
Level
1 Critical
2-4
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
Communication between the collector and the server failed.
Action
Verify that the collector operates properly and the network connection is good.
2.1.8 3000
Alarm Description
NE Type on EMS is not consistent with device.
Level
2 Major
Alarm Type
5 EMS Alarm
Alarm or Notification
0 Common alarm
Impact
NE Type on EMS is not consistent with device.
Action
1. Delete the NE on EMS.
2. Create this NE again.
2.1.9 99998
Alarm Description
The configuration on NMS is not consistent with device.
2-5
Level
4 Warning
Alarm Type
5 EMS Alarm
Alarm or Notification
0 Common alarm
Impact
The configuration on NMS is not consistent with device.
Action
Upload resources again.
2.1.10 980860
Alarm Description
Ping Packet Loss Rate Alarm.
Level
0 Unknown Level
Alarm Type
5 EMS Alarm
Alarm or Notification
0 Common alarm
Impact
Ping Packet Loss Rate Alarm.
Action
Contact ZTE technical support.
2.1.11 980861
Alarm Description
Ping Average Latency Alarm.
2-6
Level
0 Unknown Level
Alarm Type
5 EMS Alarm
Alarm or Notification
0 Common alarm
Impact
Ping Average Latency Alarm.
Action
Contact ZTE technical support.
2.1.12 980862
Alarm Description
Ping Average Jitter Alarm.
Level
0 Unknown Level
Alarm Type
5 EMS Alarm
Alarm or Notification
0 Common alarm
Impact
Ping Average Jitter Alarm.
Action
Contact ZTE technical support.
2-7
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
The CPU has a hardware fault.
Action
1. Check whether the system is configured properly.
l Yes → Step 3.
l No → Step 3.
2. Install the interface board or SP board again, and check whether this alarm is cleared.
l Yes → End.
l No → Step 3.
3. Contact ZTE technical support.
2.2.2 1012
Alarm Description
CPU Offline.
Level
2 Major
Alarm Type
3 Equipment Alarm
2-8
Alarm or Notification
0 Common alarm
Impact
CPU is offline.
Action
Contact ZTE technical support.
2.2.3 1017
Alarm Description
CPU prompt message
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
CPU prompt message
Action
If this alarm persists, contact ZTE technical support.
2.2.4 1021
Alarm Description
A hard disk has a hardware fault.
Level
3 Minor
Alarm Type
3 Equipment Alarm
2-9
Alarm or Notification
0 Common alarm
Impact
A hard disk has a hardware fault.
Action
Contact ZTE technical support.
2.2.5 1023
Alarm Description
The hardware usage of a hard disk exceeds a higher threshold.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
The hardware usage of a hard disk exceeds a higher threshold.
Action
Delete unnecessary file.
2.2.6 1031
Alarm Description
The memory has a hardware fault.
Level
3 Minor
Alarm Type
3 Equipment Alarm
2-10
Alarm or Notification
0 Common alarm
Impact
The memory has a hardware fault.
Action
1. Install the interface card or line card again, and check whether this alarm is cleared.
l Yes → End.
l No → Step 3.
2. Check whether the interface card or line card has a hardware fault.
l Yes → Resolve the fault.
l No → Step 3.
3. Contact ZTE technical support.
2.2.7 1041
Alarm Description
The routing engine is faulty.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
The routing engine is faulty.
Action
1. Check whether the forward link of the board is faulty.
l Yes → Resolve the fault.
l No → Step 2.
2. Check whether the hardware operates properly.
l Yes → End.
l No → Step 3.
3. Contact ZTE technical support.
2-11
2.2.8 1046
Alarm Description
A switchover occurs between the routing engines.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
A switchover occurs between the routing engines.
Action
Contact ZTE technical support.
2.2.9 1051
Alarm Description
The control panel is faulty.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
The control panel is faulty.
Action
Contact ZTE technical support.
2-12
2.2.10 1061
Alarm Description
Board fault.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Board fault.
Action
1. Check whether the bridge board is connected properly.
l Yes → Step 2.
l No → Step 3.
2. Check whether the board is connected to an environment monitoring related detector.
l Yes → End.
l No → Step 3.
3. Contact ZTE technical support.
2.2.11 1062
Alarm Description
The board is removed.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
2-13
Impact
The board is removed.
Action
1. Check whether the board is properly installed.
l Yes → End.
l No → Step 2.
2. Contact ZTE technical support.
2.2.12 1063
Alarm Description
The high threshold alarm of Board HardWare.
Level
1 Critical
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of Board HardWare.
Action
Contact ZTE technical support to process the faulty line card.
2.2.13 1066
Alarm Description
Board occurs switching.
Level
4 Warning
Alarm Type
3 Equipment Alarm
2-14
Alarm or Notification
0 Common alarm
Impact
Board occurs switching.
Action
Contact ZTE technical support.
2.2.14 1071
Alarm Description
Extension Modules fault.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Extension Modules fault.
Action
1. Check whether the function extension module on the device operates properly.
l Yes → Step 2.
l No → End.
2. Contact ZTE technical support.
2.2.15 1072
Alarm Description
Extension Modules are removed.
Level
4 Warning
2-15
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Extension Modules are removed.
Action
1. Check whether a device is removed from the stack system.
l Yes → Resolve the fault.
l No → Step 2.
2. Contact ZTE technical support.
2.2.16 1081
Alarm Description
Expansion slot alarm.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Expansion slot alarm.
Action
1. Check whether the SDRAM data cable or address cable is faulty.
l Yes → End.
l No → Step 2.
2. Contact ZTE technical support.
2-16
2.2.17 1091
Alarm Description
Laser fault.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Laser fault.
Action
1. Check whether the optical module operates properly.
l Yes → Step 2.
l No → Step 4.
2. Check whether the hardware is in good status.
l Yes → Step 3.
l No → Step 4.
3. Check whether the optical module passes the authentication of ZTE.
l Yes → End.
l No → Step 4.
4. Contact ZTE technical support.
2.2.18 1092
Alarm Description
Laser is removed.
Level
4 Warning
Alarm Type
3 Equipment Alarm
2-17
Alarm or Notification
0 Common alarm
Impact
Laser is removed.
Action
1. Check whether the use configuration has any fault.
l Yes → Modify the configuration properly.
l No → Step 2.
2. Check whether the optical fiber is faulty.
l Yes → Resolve the fault.
l No → Step 3.
3. Contact ZTE technical support.
2.2.19 1093
Alarm Description
The high threshold alarm of Laser.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of Laser.
Action
Contact ZTE technical support.
2.2.20 1101
Alarm Description
Clock Source fault.
2-18
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Clock Source fault.
Action
Contact ZTE technical support.
2.2.21 1106
Alarm Description
Clock Source occurs switching.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Clock Source occurs switching.
Action
Contact ZTE technical support.
2.2.22 1112
Alarm Description
SD Card fault.
2-19
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
SD Card fault.
Action
Contact ZTE technical support.
2.2.23 1121
Alarm Description
FLASH fault.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
FLASH fault.
Action
Replace the faulty FLASH or start the rack without the FLASH.
2.2.24 1122
Alarm Description
FLASH is removed.
2-20
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
FLASH is removed.
Action
1. Check whether the FLASH is faulty.
l Yes → Resolve the fault.
l No → Step 2.
2. Contact ZTE technical support.
2.2.25 1131
Alarm Description
Internal Error.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Internal Error.
Action
1. Restart the board, and check whether this alarm is cleared.
l Yes → End.
l No → Step 2.
2-21
2. Check DDR verification to see whether the packet format, parameter configurations,
or swapping cards are faulty.
l Yes → Resolve the fault.
l No → Step 3.
3. Contact ZTE technical support.
Level
3 Minor
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
Routing protocol is down.
Action
1. Check system operation to see whether the network connection is proper.
l Yes → End.
l No → Step 2.
2. Contact ZTE technical support.
2.3.2 2021
Alarm Description
Port is down.
Level
1 Critical
2-22
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
Port is down.
Action
1. Check whether the cables are connected to the ports properly.
l Yes → End.
l No → Step 2.
2. Contact ZTE technical support.
2.3.3 2022
Alarm Description
Port model is removed.
Level
4 Warning
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
Port model is removed.
Action
Contact ZTE technical support.
2.3.4 2023
Alarm Description
Port is abnormal.
2-23
Level
4 Warning
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
Port is abnormal.
Action
Contact ZTE technical support.
2.3.5 2031
Alarm Description
The link is broken.
Level
2 Major
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
The link is broken.
Action
1. Check whether the forwarding links on the board are faulty.
l Yes → Resolve the fault.
l No → Step 2.
2. Check whether any packets are dropped.
l Yes → Resolve the fault.
l No → Step 3.
3. Contact ZTE technical support.
2-24
2.3.6 2032
Alarm Description
The link is deleted.
Level
4 Warning
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
The link is deleted.
Action
Contact ZTE technical support.
2.3.7 2033
Alarm Description
The link is abnormal.
Level
3 Minor
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
The link is abnormal.
Action
Contact ZTE technical support.
2-25
2.3.8 2034
Alarm Description
The link is flapping.
Level
2 Major
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
The link is flapping.
Action
Contact ZTE technical support.
2.3.9 2036
Alarm Description
Link SwitchOver.
Level
3 Minor
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
Link SwitchOver.
Action
Contact ZTE technical support.
2-26
2.3.10 2041
Alarm Description
Service tunnel is broken.
Level
3 Minor
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
Service tunnel is broken.
Action
Contact ZTE technical support.
2.3.11 2051
Alarm Description
Destination unreachable alarm.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Destination unreachable alarm.
Action
Contact ZTE technical support.
2-27
2.3.12 2061
Alarm Description
Synchronous Clock fault.
Level
3 Minor
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
Synchronous Clock fault.
Action
Replace interface card.
2.3.13 2063
Alarm Description
The high threshold alarm of synchronous clock.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of synchronous clock.
Action
Contact ZTE technical support.
2-28
2.3.14 2071
Alarm Description
Multicast fault.
Level
3 Minor
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
Multicast fault.
Action
1. Check whether the protocol status of the neighbor interface is down.
l Yes → Set the protocol status to up, and end handling.
l No → Step 2.
2. Check whether the neighbor interface is deleted.
l Yes → Re-establish the neighbor interface, and end handling.
l No → Step 3.
3. Contact ZTE technical support.
2.3.15 2072
Alarm Description
Multicast Configuration is deleted.
Level
4 Warning
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
2-29
Impact
Multicast Configuration is deleted.
Action
1. Check whether the interface IP address changes.
l Yes → Synchronize the configuration to connected interfaces.
l No → Step 2.
2. Check whether the interface protocol status is down.
l Yes → Restore the interface status to up, and end handling.
l No → Step 3.
3. Check whether the interface is deleted.
l Yes → Restore interface configuration, and end handling.
l No → Step 4.
4. Contact ZTE technical support.
2.3.16 2081
Alarm Description
EPON fault.
Level
3 Minor
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
EPON fault.
Action
1. Check whether the incoming end of the local data terminal is properly connected.
l Yes → Step 2.
l No → Resolve the fault, and end handling.
2. Contact ZTE technical support.
2-30
2.3.17 2082
Alarm Description
EPON Configuration is deleted.
Level
4 Warning
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
EPON Configuration is deleted.
Action
Contact ZTE technical support.
2.3.18 2086
Alarm Description
EPON occurs switching.
Level
4 Warning
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
EPON occurs switching.
Action
Contact ZTE technical support.
2-31
2.3.19 2091
Alarm Description
Communication over fiber fault.
Level
3 Minor
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
Communication over fiber fault.
Action
Disconnect and re-connect the connection between ONU and OLT. Register ONU again.
2.3.20 2101
Alarm Description
BFD detection fault.
Level
3 Minor
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
BFD detection fault
Action
Contact ZTE technical support.
2-32
2.3.21 2102
Alarm Description
BFD configuration is deleted
Level
4 Warning
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
BFD configuration is deleted.
Action
1. Check whether the system operates properly.
l Yes → Step 3.
l No → Step 2.
2. Save configurations, restart the router, and then check whether this alarm is cleared.
2.3.22 2111
Alarm Description
Fail to send packet to neighbor
Level
3 Minor
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
Fail to send packet to neighbor.
2-33
Action
1. Check whether the system operates properly.
l Yes → Step 2.
l No → Resolve the fault, and end handling.
2. Check whether system resources are within the acceptable range.
l Yes → Step 3.
l No → Clear system resources, and end handling.
3. Check whether the configuration is correct.
l Yes → Step 4.
l No → Modify the configuration, and end handling.
4. Contact ZTE technical support.
2.3.23 2141
Alarm Description
IP configuration error.
Level
4 Warning
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
IP configuration error.
Action
1. Check whether the network connection is in good status.
l Yes → Step 2.
l No → Resolve the fault, and end handling.
2. Check whether the system is configured properly.
l Yes → Step 3.
l No → Resolve the fault, and end handling.
3. Contact ZTE technical support.
2-34
2.3.24 2143
Alarm Description
The high threshold alarm of IP.
Level
4 Warning
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of IP.
Action
Contact ZTE technical support.
2.3.25 2151
Alarm Description
Interface is down.
Level
1 Critical
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
Interface is down.
Action
1. Check whether the cable is connected to the interface properly.
2-35
l Yes → Step 2.
l No → Resolve the fault, and end handling.
2. Check whether the system is operating properly.
l Yes → Step 3.
l No → Resolve the fault, and end handling.
3. Contact ZTE technical support.
2.3.26 2152
Alarm Description
Interface is deleted.
Level
4 Warning
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
Interface is deleted.
Action
Contact ZTE technical support.
2.3.27 2161
Alarm Description
Unicast fault.
Level
3 Minor
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
2-36
Impact
Unicast fault.
Action
Contact ZTE technical support.
2.3.28 2171
Alarm Description
Broadcast fault.
Level
3 Minor
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
Broadcast fault.
Action
Contact ZTE technical support.
2.3.29 2181
Alarm Description
Links in the Openflow protocol are interrupted.
Level
1 Critical
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
2-37
Impact
Links in the Openflow protocol are interrupted.
Action
Contact ZTE technical support.
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of CPU Performance.
Action
1. Run the show process and show process detail commands to see whether the CPU
usage is proper.
l Yes → Step 2.
l No → Resolve the fault, and end handling.
2. Contact ZTE technical support.
2.4.2 3014
Alarm Description
The high threshold warn of CPU Performance.
Level
3 Minor
2-38
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold warn of CPU Performance.
Action
1. Run the show process and show process detail commands to see whether the CPU
usage is proper.
l Yes → Step 2.
l No → Resolve the fault, and end handling.
2. Contact ZTE technical support.
2.4.3 3015
Alarm Description
The low threshold alarm of CPU Performance.
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
The low threshold alarm of CPU Performance.
Action
1. Run the show process and show process detail commands to see whether the CPU
usage is proper.
l Yes → Step 2.
l No → Resolve the fault, and end handling.
2. Contact ZTE technical support.
2-39
2.4.4 3021
Alarm Description
Memory usage is abnormal.
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
Memory usage is abnormal.
Action
1. Delete unnecessary configurations, save the modifications, restart the device, and
then check whether this alarm is cleared.
l Yes → End.
l No → Step 2.
2. Update the hardware, and check whether this alarm is cleared.
l Yes → End.
l No → Step 3.
3. Contact ZTE technical support.
2.4.5 3023
Alarm Description
The high threshold alarm of Memory usage.
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
2-40
Impact
The high threshold alarm of Memory usage.
Action
1. Run the show process command to see whether the CPU usage is proper.
l Yes → Step 2.
l No → Resolve the fault, and end handling.
2. Upgrade the device or shut down some services, and then check whether this alarm
is cleared.
l Yes → End.
l No → Resolve the fault, and go to Step 3.
3. Contact ZTE technical support.
2.4.6 3024
Alarm Description
Memory usage exceeds the threshold warning.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Communication Alarm
Impact
Memory usage exceeds the threshold warning.
Action
Contact ZTE technical support.
2.4.7 3041
Alarm Description
Capacity is abnormal.
Level
3 Minor
2-41
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
Capacity is abnormal.
Action
Check the BGP protocol module configuration if correct and proper.
2.4.8 3043
Alarm Description
The high threshold alarm of Capacity
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of Capacity.
Action
1. Check whether the configuration reaches the limit of the system.
l Yes → Delete related configurations, resolve the fault, and end handling.
l No → Step 2.
2. Contact ZTE technical support.
2.4.9 3044
Alarm Description
The high threshold warn of Capacity.
2-42
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold warn of Capacity.
Action
1. Check whether the configuration reaches the limit of the system.
l Yes → Delete related configurations, resolve the fault, and end handling.
l No → Step 2.
2. Contact ZTE technical support.
2.4.10 3046
Alarm Description
Business link switchover alarm.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Business link switchover alarm.
Action
Contact ZTE technical support.
2-43
2.4.11 3071
Alarm Description
Flow abnormal alarm.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Flow abnormal alarm.
Action
Contact ZTE technical support.
2.4.12 3073
Alarm Description
The high threshold alarm of Traffic.
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of Traffic.
Action
Verify that the traffic on the port is proper.
2-44
2.4.13 3074
Alarm Description
The high threshold warn of Traffic.
Level
4 Warning
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold warn of Traffic.
Action
Verify that the traffic on the port is proper.
2.4.14 3083
Alarm Description
The high threshold alarm of Packet loss rate.
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of Packet loss rate.
Action
Verify that there is no abnormal traffic, for example, invalid packets.
2-45
2.4.15 3084
Alarm Description
The high threshold warn of Packet loss rate.
Level
4 Warning
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold warn of Packet loss rate.
Action
Verify that there is no abnormal traffic, for example, invalid packets.
2.4.16 3085
Alarm Description
The low threshold alarm of Packet loss rate.
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
The low threshold alarm of Packet loss rate.
Action
Verify that there is no abnormal traffic, for example, invalid packets.
2-46
2.4.17 3093
Alarm Description
The high threshold alarm of Connections not enough.
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of Connections not enough.
Action
Close or clear some TCP connections.
2.4.18 3103
Alarm Description
The high threshold alarm of Optical Power.
Level
2 Major
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of Optical Power.
Action
Contact ZTE technical support.
2-47
2.4.19 3105
Alarm Description
The low threshold alarm of optical power.
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
The low threshold alarm of optical power.
Action
Contact ZTE technical support.
2.4.20 3111
Alarm Description
Signal deterioration
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
The signals are deteriorated.
Action
Contact ZTE technical support.
2-48
2.4.21 3113
Alarm Description
The high threshold alarm of signal degradation.
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of signal degradation.
Action
Contact ZTE technical support.
2.4.22 3121
Alarm Description
Frame loss.
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
Frame loss.
Action
Contact ZTE technical support.
2-49
2.4.23 3123
Alarm Description
The high threshold alarm of frame loss.
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of frame loss.
Action
Contact ZTE technical support.
2.4.24 3133
Alarm Description
The high threshold alarm of BER.
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of BER.
Action
Contact ZTE technical support.
2-50
2.4.25 3141
Alarm Description
Signal loss.
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
Signal loss.
Action
Contact ZTE technical support.
2.4.26 3143
Alarm Description
Frame count threshold crossing
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
Frame count threshold crossing
Action
Contact ZTE technical support.
2-51
2.4.27 3153
Alarm Description
The high threshold alarm of frame cross-border.
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of frame cross-border.
Action
Verify that the performance statistics on the local end is normal, and that hardware operates
properly.
2.4.28 3161
Alarm Description
Out of Frame
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
Out of Frame.
2-52
Action
Contact ZTE technical support.
2.4.29 3171
Alarm Description
Packet fault.
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
Packet fault.
Action
Contact ZTE technical support.
2.4.30 3181
Alarm Description
Frame error.
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
Frame error.
2-53
Action
Check the fiber connection between ONU module and OLT module.
2.4.31 3191
Alarm Description
Loss of Point.
Level
3 Minor
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
Impact
Loss of Point.
Action
Check related statistics, and close incorrect Serdes.
2.4.32 3193
Alarm Description
Pointer threshold-crossing
Level
3 Minor
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
Impact
A pointer threshold-crossing alarm is generated.
2-54
Action
Contact ZTE technical support.
2.4.33 3201
Alarm Description
Transmission is abnormal.
Level
3 Minor
Alarm Type
0 Communication Alarm
Alarm or Notification
0 Common alarm
Impact
Transmission is abnormal.
Action
Method 1:
If... Then...
RS-TIM alarm 1. Verify that the optical fibers of the local and
remote ODFs are connected properly.
2. Verify that the preset values of the section
access point identifier parameter on the two
ends are the same.
Method 2:
2-55
If… Then…
AU-TIM alarm 1. Verify that the optical fibers of the local and
remote ODFs are connected properly.
2. Verify that the preset values of the VC-4
channel access point identifier parameter on
the two ends are the same.
CAN bus communication error Verify that the IPMC and the board, and the board
and the back plane are in good contact.
2.4.34 3221
Alarm Description
Unavailable second alarm
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
Unavailable second alarm
2-56
Action
Contact ZTE technical support.
2.4.35 3223
Alarm Description
Unavailable second threshold crossing alarm
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
Unavailable second threshold crossing alarm
Action
Contact ZTE technical support.
2.4.36 3231
Alarm Description
Block error alarm
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
Block error alarm
2-57
Action
Contact ZTE technical support.
2.4.37 3233
Alarm Description
Block error threshold crossing alarm
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
Block error threshold crossing alarm
Action
Contact ZTE technical support.
2.4.38 3331
Alarm Description
Errored second alarm
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
Errored second alarm
2-58
Action
Contact ZTE technical support.
2.4.39 3333
Alarm Description
Errored second threshold crossing alarm
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
Errored second threshold crossing alarm
Action
Contact ZTE technical support.
2.4.40 3433
Alarm Description
Bit error threshold crossing alarm
Level
3 Minor
Alarm Type
2 QoS Alarm
Alarm or Notification
0 Common alarm
Impact
Bit error threshold crossing alarm
2-59
Action
Contact ZTE technical support.
Level
3 Minor
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
Fan fault.
Action
Verify that the power is supplied properly to the fans and that the fuses are in good status.
2.5.2 4012
Alarm Description
Fan is removed.
Level
4 Warning
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
2-60
Impact
Fan is removed.
Action
Check the fan if normal and the fan monitoring line if well.
2.5.3 4021
Alarm Description
Power fault.
Level
3 Minor
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
Power fault.
Action
Check the equipment power input and output if normal and the connection cables if no
problem.
2.5.4 4022
Alarm Description
Power is removed.
Level
4 Warning
Alarm Type
4 Environmental Alarm
2-61
Alarm or Notification
0 Common alarm
Impact
Power is removed.
Action
Check the AC power if normal and the power monitoring line if well.
2.5.5 4023
Alarm Description
The high threshold alarm of power.
Level
1 Critical
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of power.
Action
Check the system load if normal, and reduce the power load and power consumption if
necessary.
2.5.6 4025
Alarm Description
The low threshold alarm of power.
Level
3 Minor
2-62
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
The low threshold alarm of power.
Action
Check the power AC input if normal.
2.5.7 4032
Alarm Description
Environmental Temperature value can not get.
Level
4 Warning
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
Environmental Temperature value can not get.
Action
Check the environment temperature detector cable if normal and the detector if running
normally.
2.5.8 4033
Alarm Description
The high threshold alarm of temperature.
2-63
Level
1 Critical
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of temperature.
Action
Dissipate heat to lower the temperature.
2.5.9 4034
Alarm Description
The high threshold warn of temperature.
Level
2 Major
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold warn of temperature.
Action
Dissipate heat to lower the temperature.
2.5.10 4035
Alarm Description
The low threshold alarm of temperature.
2-64
Level
3 Minor
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
The low threshold alarm of temperature.
Action
If necessary, increase the ambient temperature of the rack.
2.5.11 4042
Alarm Description
Environmental Humidity can not get.
Level
4 Warning
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
Environmental Humidity can not get.
Action
Verify that the humidity detector is connected properly and that the humidity detector
operates properly.
2-65
2.5.12 4043
Alarm Description
The high threshold alarm of humidity.
Level
1 Critical
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of humidity.
Action
Check the environment of the rack and lower the humidity in the equipment room.
2.5.13 4051
Alarm Description
Infrared is abnormal.
Level
3 Minor
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
Infrared is abnormal.
Action
Check if any irrelevant person or other moving objects around equipment.
2-66
2.5.14 4052
Alarm Description
Infrared information can not get.
Level
4 Warning
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
Infrared information can not get.
Action
Check the environment infrared detector cable if normal and the detector if running
normally.
2.5.15 4061
Alarm Description
Rack around the smoke.
Level
3 Minor
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
Rack around the smoke.
2-67
Action
Check if a fire alarm reported from the equipment room.
2.5.16 4062
Alarm Description
Environmental smoke status information can not get.
Level
4 Warning
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
Environmental smoke status information can not get.
Action
Check the environment smog detector cable if normal and the detector if running normally.
2.5.17 4071
Alarm Description
Arrester fault.
Level
3 Minor
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
Arrester fault.
2-68
Action
Check the power lightning arrester if correctly inserted and the lightning arrester if
damaged.
2.5.18 4081
Alarm Description
Fuse fault.
Level
3 Minor
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
Fuse fault.
Action
Replace the monitoring fuse.
2.5.19 4091
Alarm Description
Sensors fault.
Level
3 Minor
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
2-69
Impact
Sensors fault.
Action
Check external device.
2.5.20 4101
Alarm Description
Flooding alarm
Level
3 Minor
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
Flooding alarm
Action
Contact ZTE technical support.
2.5.21 4111
Alarm Description
Door access control alarm
Level
3 Minor
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
2-70
Impact
Door access control alarm
Action
Contact ZTE technical support.
Level
3 Minor
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
Logon events are abnormal.
Action
Register ONU again.
2.6.2 5032
Alarm Description
Login events.
Level
4 Warning
Alarm Type
4 Environmental Alarm
2-71
Alarm or Notification
0 Common alarm
Impact
Login events.
Action
Verify that the LCT user is a valid user.
2.6.3 5033
Alarm Description
The high threshold alarm of login fails.
Level
4 Warning
Alarm Type
4 Environmental Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of login fails.
Action
1. TACACS+ authentication in the Enable command fails. Check whether the password
is correct.
l Yes → Step 2.
l No → Step 4.
2. Check whether the TACACS+ client and server are configured properly.
l Yes → Step 3.
l No → Step 4.
3. Check whether network connection is good.
l Yes → End.
l No → Step 4.
4. Contact ZTE technical support.
2-72
Level
3 Minor
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
Impact
System restart is abnormal.
Action
Contact ZTE technical support.
2.7.2 6031
Alarm Description
Board operation is abnormal.
Level
3 Minor
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
Impact
Board operation is abnormal.
2-73
Action
1. Check whether the boards configured on the OMM are correct.
l Yes → End.
l No → Step 2.
2. Contact ZTE technical support.
2.7.3 6032
Alarm Description
Board is deleted.
Level
4 Warning
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
Impact
Board is deleted.
Action
Contact ZTE technical support.
2.7.4 6041
Alarm Description
System prompt is abnormal.
Level
3 Minor
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
2-74
Impact
System prompt is abnormal.
Action
Contact ZTE technical support.
2.7.5 6043
Alarm Description
The high threshold alarm of system prompt.
Level
3 Minor
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of system prompt.
Action
It is a prompt. There is no need to care about it.
2.7.6 6061
Alarm Description
Process is abnormal.
Level
3 Minor
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
2-75
Impact
Process is abnormal.
Action
Copy and save the information, then contact ZTE maintenance staff.
2.7.7 6091
Alarm Description
Memory errors.
Level
3 Minor
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
Impact
Memory errors.
Action
1. Run the show processor command to check whether the memory usage increases
highly.
l Yes → Step 2.
l No → End.
2. Contact ZTE technical support.
Level
3 Minor
2-76
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
The business data configuration is abnormal.
Action
1. Check whether the business data configuration is correct.
l Yes → Step 2.
l No → Step 3.
2. Check whether this command can be executed based on the current state and
capability.
l Yes → End.
l No → Step 3.
3. Contact ZTE technical support.
2.8.2 7013
Alarm Description
The business data configuration high threshold alarm.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
The business data configuration high threshold alarm.
Action
Contact ZTE technical support.
2-77
2.8.3 7021
Alarm Description
The system data configuration is abnormal.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
The system data configuration is abnormal.
Action
1. Check whether the flash is normal.
l Yes → Step 3.
l No → Step 2.
2. Check whether startrun exists and whether startrun is complete.
l Yes → End.
l No → Step 3.
3. Contact ZTE technical support.
2.8.4 7022
Alarm Description
The system data configuration is deleted.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
2-78
Impact
The system data configuration is deleted.
Action
Check the configurations in the associated group.
2.8.5 7031
Alarm Description
Configurate Backup is abnormal.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Configurate Backup is abnormal.
Action
Check the system running status. Restart the standby board if necessary.
2.8.6 7041
Alarm Description
System database is abnormal.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
2-79
Impact
System database is abnormal.
Action
1. Check whether the system operates properly.
l Yes → Step 2.
l No → End.
2. If the fault is caused by the write operation in the database, execute the write or write
flash operation again, and then check whether this alarm is cleared.
l Yes → End.
l No → Step 4.
3. If the fault is caused by database deletion, check whether too much data is stored in
the database?
l Yes → Step 4.
l No → End.
4. Contact ZTE technical support.
2.8.7 7051
Alarm Description
Software version is abnormal.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Software version is abnormal.
Action
Contact ZTE technical support.
2-80
2.8.8 7061
Alarm Description
SCAN Virus.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
SCAN Virus.
Action
1. Check whether the network operates properly.
l Yes → End.
l No → Step 2.
2. Check whether any device in the network is attacked by virus.
l Yes → Step 3.
l No → End.
3. Contact ZTE technical support.
Level
4 Warning
Alarm Type
3 Equipment Alarm
2-81
Alarm or Notification
0 Common alarm
Impact
Suppress shaking.
Action
Contact ZTE technical support.
2.9.2 8013
Alarm Description
The high threshold alarm of Detect flap.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of Detect flap.
Action
Contact ZTE technical support.
2.9.3 8021
Alarm Description
Interface status change.
Level
4 Warning
Alarm Type
0 Communication Alarm
2-82
Alarm or Notification
0 Common alarm
Impact
Interface status change.
Action
Contact ZTE technical support.
2.9.4 8031
Alarm Description
Remote defect indicator is abnormal.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Remote defect indicator is abnormal.
Action
Contact ZTE technical support.
2.9.5 8032
Alarm Description
The high threshold alarm of Remote defect indicator.
Level
4 Warning
Alarm Type
3 Equipment Alarm
2-83
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of Remote defect indicator.
Action
Contact ZTE technical support.
2.9.6 8041
Alarm Description
Remote discovery fault.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Remote discovery fault.
Action
Contact ZTE technical support.
2.9.7 8051
Alarm Description
PLL Unlock.
Level
3 Minor
Alarm Type
3 Equipment Alarm
2-84
Alarm or Notification
0 Common alarm
Impact
PLL Unlock.
Action
Contact ZTE technical support.
2.9.8 8061
Alarm Description
Dying Gasp.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Dying Gasp.
Action
Check the power supplied to the device.
2.9.9 8071
Alarm Description
PIMSM RPF LOG attack
Level
3 Minor
Alarm Type
3 Equipment Alarm
2-85
Alarm or Notification
0 Common alarm
Impact
PIMSM RPF LOG attack
Action
Contact ZTE technical support.
2.9.10 8082
Alarm Description
OAM Remote loopback Detect.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
OAM Remote loopback Detect.
Action
Contact ZTE technical support.
2.9.11 8091
Alarm Description
OAM Error Frame Detect.
Level
3 Minor
Alarm Type
3 Equipment Alarm
2-86
Alarm or Notification
0 Common alarm
Impact
OAM Error Frame Detect.
Action
Contact ZTE technical support.
2.9.12 8092
Alarm Description
Device configuration is modified.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
The device configuration is modified.
Action
Contact ZTE technical support.
2.9.13 8101
Alarm Description
QOS process fault.
Level
3 Minor
Alarm Type
3 Equipment Alarm
2-87
Alarm or Notification
0 Common alarm
Impact
QOS process fault.
Action
Clear the alarm in accordance with the prompts.
2.9.14 8111
Alarm Description
CRC Error.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
CRC Error.
Action
Contact ZTE technical support.
2.9.15 8113
Alarm Description
The high threshold alarm of CRC Error.
Level
3 Minor
Alarm Type
3 Equipment Alarm
2-88
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of CRC Error.
Action
Contact ZTE technical support.
2.9.16 8122
Alarm Description
Synflood attacks disappeared.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Synflood attacks disappeared.
Action
Contact ZTE technical support.
2.9.17 8123
Alarm Description
The high threshold alarm of Synflood attacks.
Level
2 Major
Alarm Type
3 Equipment Alarm
2-89
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of Synflood attacks.
Action
Contact ZTE technical support.
2.9.18 8133
Alarm Description
The high threshold alarm of retrial of DHCP downloading configuration file automatically
fails.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of retrial of DHCP downloading configuration file automatically
fails.
Action
Disable the DHCP function of downloading configuration file automatically.
2.9.19 8141
Alarm Description
Interface Configuration Failed.
Level
4 Warning
2-90
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Interface Configuration Failed.
Action
Convert the state machine again.
2.9.20 8171
Alarm Description
Discard ARP.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Discard ARP.
Action
Contact ZTE technical support.
2.9.21 8173
Alarm Description
The high threshold alarm of ARP.
Level
2 Major
2-91
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of ARP.
Action
1. Check whether ARP protection is enabled.
l Yes → Step 2.
l No → Step 3.
2. Check whether the ARP table is full because malicious attack.
l Yes → Step 3.
l No → End.
3. Contact ZTE technical support.
2.9.22 8184
Alarm Description
RMON threshold prealarm
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
RMON threshold prealarm
Action
Perform operations based on the alarm prompt.
2-92
2.9.23 8191
Alarm Description
URPF Source routing test fault.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
URPF Source routing test fault.
Action
Contact ZTE technical support.
2.9.24 8202
Alarm Description
V-SWITCH is deleted.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
V-SWITCH is deleted.
Action
1. Check whether the v-switch entry is deleted because of the command being executed.
2-93
l Yes → End.
l No → Step 3.
2. Check whether the network connection is in good status.
l Yes → End.
l No → Step 3.
3. If the system does not operate properly after this alarm is reported, copy the alarm
information and contact ZTE technical support.
2.9.25 8213
Alarm Description
The upper threshold alarm of ACL.
Level
4 Warning
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
Impact
The upper threshold alarm of ACL.
Action
Too many ACL policies are configured. It is recommended that you delete some ACL
policies.
2.9.26 8241
Alarm Description
MAC Fault.
Level
3 Minor
Alarm Type
3 Equipment Alarm
2-94
Alarm or Notification
0 Common alarm
Impact
MAC Fault.
Action
Contact ZTE technical support.
2.9.27 8252
Alarm Description
MAC protection is deleted.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
MAC protection is deleted.
Action
1. Check whether MAC protection is configured.
l Yes → Step 2.
l No → Step 3.
2. Check whether there is any malicious attack.
l Yes → Step 3.
l No → End.
3. Contact ZTE technical support.
2.9.28 8253
Alarm Description
Upper threshold alarm of MAC protection.
2-95
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
Upper threshold alarm of MAC protection.
Action
Perform the following operations in accordance with the alarm cause:
Method 1:
1. Check whether the VPLS has any loop.
l Yes → Step 2.
l No → Step 3.
2. If the VPLS has a loop, run the no xconnect command or the no peer command in the
VFI mode to delete the local or remote VFI member to cut the loop.
3. Contact ZTE technical support.
Method 2:
1. Check whether MAC learning is normal.
l Yes → Step 2.
l No → Step 3.
2. Disable MAC learning.
3. Contact ZTE technical support.
2.9.29 8272
Alarm Description
DHCP user offline.
Level
4 Warning
Alarm Type
3 Equipment Alarm
2-96
Alarm or Notification
0 Common alarm
Impact
DHCP user offline.
Action
1. Check whether the MLD protocol is configured properly.
l Yes → Step 2.
l No → Step 3.
2. Check whether any packet is received, indicating that an MLD group member joins in
or exits the group.
l Yes → End.
l No → Step 3.
3. Contact ZTE technical support.
2.9.30 8273
Alarm Description
The high threshold alarm of DHCP user.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
The high threshold alarm of DHCP user.
Action
Increase the upper threshold or advise the user to go online from other interface.
2.9.31 8282
Alarm Description
MLD user offline.
2-97
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
MLD user offline.
Action
Contact ZTE technical support.
2.9.32 8291
Alarm Description
STP is abnormal.
Level
4 Warning
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
Impact
STP is abnormal.
Action
The user needs to check the configuration of the switch connected to the port. The user
can adjust the instance priority of the switch to a higher level.
2-98
2.9.33 8311
Alarm Description
LDP neighbor is down.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
LDP neighbor is down.
Action
Contact ZTE technical support.
2.9.34 8312
Alarm Description
LDP protocol is closed.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
LDP protocol is closed.
2-99
Action
When LDP protocol is closed, LDP protocol can be restarted by inputting mpls ip command
in global configuration mode.
2.9.35 8316
Alarm Description
LDP switched.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
LDP switched.
Action
Contact ZTE technical support.
2.9.36 8331
Alarm Description
RSVP fault.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
2-100
Impact
RSVP fault.
Action
Check TE tunnel configuration and recent operations.
2.9.37 8341
Alarm Description
FRR protection on TE interface is disabled.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
FRR protection on TE interface is disabled.
Action
Contact ZTE technical support.
2.9.38 8342
Alarm Description
FRR protection high threshold alarm on the TE interface
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
2-101
Impact
FRR protection high threshold alarm on the TE interface
Action
Contact ZTE technical support.
2.9.39 8346
Alarm Description
FRR is handed over on TE interfaces.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
FRR is handed over on TE interfaces.
Action
Contact ZTE technical support.
2.9.40 8351
Alarm Description
Hot-standby is handed over on TE interfaces.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
2-102
Impact
Hot-standby is handed over on TE interfaces.
Action
Contact ZTE technical support.
2.9.41 8352
Alarm Description
The hot-standby protection at TE is deleted.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
The hot-standby protection at TE is deleted.
Action
Contact ZTE technical support.
2.9.42 8356
Alarm Description
The low threshold alarm of hot-standby protection at TE.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
2-103
Impact
The low threshold alarm of hot-standby protection at TE.
Action
Contact ZTE technical support.
2.9.43 8361
Alarm Description
ZESR link fault.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
ZESR link fault.
Action
Check rings in the ring network and troubleshoot the faulty ring.
2.9.44 8371
Alarm Description
ATM is abnormal.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
2-104
Impact
ATM is abnormal.
Action
Perform operations in accordance with the alarm prompts.
2.9.45 8401
Alarm Description
Loopback on interface.
Level
4 Warning
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
Impact
Loopback on interface.
Action
Contact ZTE technical support.
2.9.46 8411
Alarm Description
Trunk loopdetect status changed.
Level
4 Warning
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
2-105
Impact
Trunk loopdetect status changed.
Action
Contact ZTE technical support.
2.9.47 8421
Alarm Description
Member switch is down.
Level
4 Warning
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
Impact
Member switch is down.
Action
Contact ZTE technical support.
2.9.48 8431
Alarm Description
The topology structure changes.
Level
4 Warning
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
2-106
Impact
The topology structure changes.
Action
Contact ZTE technical support.
2.9.49 8441
Alarm Description
POE function is not available.
Level
4 Warning
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
Impact
POE function is not available.
Action
Contact ZTE technical support.
2.9.50 8443
Alarm Description
POE alarm high threshold alarm
Level
4 Warning
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
2-107
Impact
POE alarm high threshold alarm
Action
Contact ZTE technical support.
2.9.51 8451
Alarm Description
POE port is abnormal.
Level
4 Warning
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
Impact
POE port is abnormal.
Action
Contact ZTE technical support.
2.9.52 8461
Alarm Description
Trunk link is down.
Level
4 Warning
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
2-108
Impact
Trunk link is down.
Action
Contact ZTE technical support.
2.9.53 8471
Alarm Description
The interface is bound to multiple links.
Level
3 Minor
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
Impact
The interface is bound to multiple links.
Action
Contact ZTE technical support.
2.9.54 8481
Alarm Description
CAC Alarm.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
2-109
Impact
CAC Alarm.
Action
Contact ZTE technical support.
2.9.55 8521
Alarm Description
MC-ELAM Alarm.
Level
4 Warning
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
Impact
MC-ELAM Alarm.
Action
Contact ZTE technical support.
2.9.56 8551
Alarm Description
Lock alarm.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
2-110
Impact
Lock alarm.
Action
Contact ZTE technical support.
2.9.57 8561
Alarm Description
ETH is abnormal.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
ETH is abnormal.
Action
Perform operations in accordance with the alarm prompt.
2.9.58 8571
Alarm Description
MPPP is abnormal.
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
2-111
Impact
MPPP is abnormal.
Action
Perform operations in accordance with the alarm prompt.
2.9.59 8581
Alarm Description
PPP is abnormal
Level
3 Minor
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
PPP is abnormal
Action
Perform operations in accordance with the alarm prompt.
2.9.60 8801
Alarm Description
The STP status on the port changes.
Level
3 Minor
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
2-112
Impact
The STP status on the port changes.
Action
Contact ZTE technical support.
2.9.61 8811
Alarm Description
The STP role of the bridge changes.
Level
3 Minor
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
Impact
The STP role of the bridge changes.
Action
Contact ZTE technical support.
2.9.62 8823
Alarm Description
The MAC address table overflows.
Level
3 Minor
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
2-113
Impact
The MAC address table overflows.
Action
Contact ZTE technical support.
2.9.63 8833
Alarm Description
The ARP table overflows.
Level
3 Minor
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
Impact
The ARP table overflows.
Action
Contact ZTE technical support.
2.9.64 8841
Alarm Description
MAC address migration
Level
3 Minor
Alarm Type
1 Processing Error Alarm
Alarm or Notification
0 Common alarm
2-114
Impact
MAC address migration
Action
Contact ZTE technical support.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
RADIUS server change.
Action
Contact ZTE technical support.
Level
3 Minor
2-115
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
PW negotiate fail.
Action
Contact ZTE technical support.
2.11.2 10021
Alarm Description
L2VPN service vc link outer the tunnel is down.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
L2VPN service vc link outer the tunnel is down.
Action
Execute commands show ip int b and show mpls traffic-eng tunnels brief to view
networking, routes and tunnel state, enable OSPF route, and configure TE tunnel and
explicit path and so on. For detailed configuration, refer to rsvp-te configuration section in
User Command Manual.
2.11.3 10031
Alarm Description
L2VPN service outer public network route is down.
2-116
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
L2VPN service outer public network route is down.
Action
Execute commands show ip route and show mpls forwarding table to view outer public
network routes, and configure routes. For example, configure a route of 10.10.10.1:
R1(config)#ip route 10.10.10.1 255.255.255.0.
2.11.4 10046
Alarm Description
The low threshold alarm of unable to load interface L2vpn on the VPWS business.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
The low threshold alarm of unable to load interface L2vpn on the VPWS business.
Action
Contact ZTE technical support.
2-117
2.11.5 10051
Alarm Description
PW switchover.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
PW switchover.
Action
Check the work PW path.
2.11.6 10061
Alarm Description
A VC link is added or deleted in the L2VPN service.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
A VC link is added or deleted in the L2VPN service.
2-118
Action
1. Run the show mpls l2transport vc or show mpls l2transport vc vpls command to check
whether there are VC table entries of the L2VPN service.
l Yes → End.
l No → Step 2.
2. Contact ZTE technical support.
2.11.7 10081
Alarm Description
L2VPN PW DOWN.
Level
4 Warning
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
L2VPN PW DOWN.
Action
Contact ZTE technical support.
2-119
2-120
Level
0 Unknown Level
Alarm Type
5 EMS Alarm
Alarm or Notification
1 Notification
Impact
Restore version filefailed.
Action
Contact ZTE technical support.
3-1
3.1.2 7
Alarm Description
Backup version file failed.
Level
0 Unknown Level
Alarm Type
5 EMS Alarm
Alarm or Notification
1 Notification
Impact
Backup version file failed.
Action
Contact ZTE technical support.
3.1.3 8
Alarm Description
Restore configuration file failed.
Level
0 Unknown Level
Alarm Type
5 EMS Alarm
Alarm or Notification
1 Notification
Impact
Restore configuration file failed.
Action
Contact ZTE technical support.
3-2
3.1.4 9
Alarm Description
Backup configuration file failed.
Level
0 Unknown Level
Alarm Type
5 EMS Alarm
Alarm or Notification
1 Notification
Impact
Backup configuration file failed.
Action
Contact ZTE technical support.
3.1.5 10
Alarm Description
Operation of Reboot NE was not executed.
Level
0 Unkown Level
Alarm Type
5 EMS Alarm
Alarm or Notification
1 Notification
Impact
Operation of Reboot NE was not executed.
Action
Contact ZTE technical support.
3-3
3.1.6 12
Alarm Description
Operation of Reboot NE was not executed.
Level
0 Unknown Level
Alarm Type
5 EMS Alarm
Alarm or Notification
1 Notification
Impact
Operation of Reboot NE was not executed.
Action
Contact ZTE technical support.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of Board.
3-4
Action
Contact ZTE technical support.
3.2.2 1087
Alarm Description
Expansion slot notification.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
Expansion slot notification.
Action
Contact ZTE technical support.
3.2.3 1107
Alarm Description
Clock source prompt
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
Clock source prompt
3-5
Action
Contact ZTE technical support.
3.2.4 1117
Alarm Description
The Prompt message of SD card.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of SD card.
Action
Contact ZTE technical support.
Level
0 Unkown Level
Alarm Type
0 Communication Alarm
Alarm or Notification
1 Notification
3-6
Impact
The Prompt message of Routing protocol.
Action
1. Check whether the routing protocol is configured properly.
l Yes → Step 2.
l No → Step 3.
2. Check whether the rack operates properly.
l Yes → Step 2.
l No → Step 3.
3. Contact ZTE technical support.
3.3.2 2027
Alarm Description
The Prompt message of port.
Level
0 Unkown Level
Alarm Type
0 Communication Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of port.
Action
1. Check whether the rack operates properly.
l Yes → End.
l No → Step 2.
2. Contact ZTE technical support.
3.3.3 2037
Alarm Description
Link status is abnormal.
3-7
Level
0 Unkown Level
Alarm Type
0 Communication Alarm
Alarm or Notification
1 Notification
Impact
Link status is abnormal.
Action
1. If the neighbor is another port of the device, run the show udld command to check
whether the cables are connected properly.
l Yes → Step 2.
l No → Re-configure cable connections.
2. Run the show udld command. The command execution result shows the information
of the local port only and no neighbor port exists. Run the udld enable command or
establish another neighbor, and then check whether this alarm is cleared.
l Yes → End.
l No → Step 3.
3. Run the show running-config frame-relay command to check the lmi-type parameter,
use the same lmi-type parameter value on the peer end, and then check whether this
alarm is cleared.
l Yes → End.
l No → Step 4.
4. Contact ZTE technical support.
3.3.4 2067
Alarm Description
Clock Notification.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
3-8
Alarm or Notification
1 Notification
Impact
Clock Notification.
Action
1. Check whether the high-level clock reference is good.
l Yes → Step 2.
l No → Step 3.
2. Modify the clock reference of the interface sub-card to a local clock, and check whether
this alarm is cleared.
l Yes → End.
l No → Step 3.
3. Contact ZTE technical support.
3.3.5 2077
Alarm Description
The Prompt message of Multicast.
Level
0 Unkown Level
Alarm Type
0 Communication Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of Multicast.
Action
1. Check whether the Candidate-RP interface protocol on the local end is down.
l Yes → Restore the interface status to up, and end handling.
l No → Step 2.
2. Check whether the local Candidate-RP is deleted.
l Yes → Restore the local Candidate-RP, and end handling.
l No → Step 3.
3. Check whether the local Static-RP is deleted.
3-9
3.3.6 2087
Alarm Description
The Prompt message of EPON.
Level
0 Unkown Level
Alarm Type
0 Communication Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of EPON.
Action
Contact ZTE technical support.
3.3.7 2097
Alarm Description
The Prompt message of Communication over fiber.
Level
0 Unkown Level
Alarm Type
0 Communication Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of Communication over fiber.
3-10
Action
1. Check whether the optical path between the ONU and OLT is good.
l Yes → Step 2.
l No → Resolve the fault, and end handling.
2. Check whether the timeslots of the ONU device are good.
l Yes → Step 3.
l No → Resolve the fault, and end handling.
3. Contact ZTE technical support.
3.3.8 2107
Alarm Description
The Prompt message of BFD Configuration 3.4.8.1 30208 Alarm Description.
Level
0 Unkown Level
Alarm Type
0 Communication Alarm
Alarm or Notification
1 Notification
Impact
BFD configuration prompt
Action
Contact ZTE technical support.
3.3.9 2127
Alarm Description
The Prompt message of TCP.
Level
0 Unkown Level
Alarm Type
0 Communication Alarm
3-11
Alarm or Notification
1 Notification
Impact
The Prompt message of TCP.
Action
1. Check whether the network operates properly.
l Yes → Step 2.
l No → Resolve the fault, and end handling.
2. Contact ZTE technical support.
3.3.10 2137
Alarm Description
The Prompt message of UDP.
Level
0 Unkown Level
Alarm Type
0 Communication Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of UDP.
Action
1. Check whether the system operates properly and whether the UDP connection is in
good status.
l Yes → Step 2.
l No → Resolve the fault, and end handling.
2. Check whether the UDP configuration is correct.
l Yes → Step 3.
l No → Resolve the fault, and end handling.
3. Contact ZTE technical support.
3-12
3.3.11 2147
Alarm Description
The Prompt message of IP.
Level
0 Unkown Level
Alarm Type
0 Communication Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of IP.
Action
1. Check whether the network connection and operation are in good status.
l Yes → Step 2.
l No → Step 3.
2. Check whether the system configuration is correct.
l Yes → End.
l No → Step 3.
3. Contact ZTE technical support.
3.3.12 2157
Alarm Description
Interface Notification.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
3-13
Impact
Interface Notification.
Action
Contact ZTE technical support.
Level
0 Unkown Level
Alarm Type
2 QoS Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of CPU Performance.
Action
Contact ZTE technical support.
3.4.2 3047
Alarm Description
Capacity Notification.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
3-14
Alarm or Notification
1 Notification
Impact
Capacity Notification.
Action
1. Run the show udld command to check whether the neighbor is this interface.
l Yes → Step 3.
l No → Step 2.
2. Check whether the cables are connected properly.
l Yes → Step 3.
l No → Resolve the fault, and end handling.
3. Contact ZTE technical support.
3.4.3 3077
Alarm Description
Abnormal Traffic Notification.
Level
0 Unknown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
Abnormal Traffic Notification.
Action
Configure the MAC rate limit or circuit rate limit manually in accordance with the alarm
prompt.
3.4.4 3147
Alarm Description
Loss of Signal Notification.
3-15
Level
0 Unkown Level
Alarm Type
0 Communication Alarm
Alarm or Notification
1 Notification
Impact
Loss of Signal Notification.
Action
Contact ZTE technical support.
3.4.5 3177
Alarm Description
Packet fault.
Level
0 Unkown Level
Alarm Type
2 QoS Alarm
Alarm or Notification
1 Notification
Impact
Packet fault.
Action
Contact ZTE technical support.
3-16
Level
0 Unkown Level
Alarm Type
4 Environmental Alarm
Alarm or Notification
1 Notification
Impact
Power Notification.
Action
Check whether the power module operates properly.
Level
0 Unkown Level
Alarm Type
4 Environmental Alarm
Alarm or Notification
1 Notification
3-17
Impact
The Prompt message of Security Events.
Action
Contact ZTE technical support.
3.6.2 5037
Alarm Description
The Prompt message of Logon events.
Level
0 Unkown Level
Alarm Type
4 Environmental Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of Logon events.
Action
Confirm whether there are the following configurations in the script:
l Whether there is login authentication configuration in the script.
l When there is login authentication configuration in the script, confirm whether there
is username.
l Whether there is long-distance server authentication configuration
Level
0 Unknown Level
3-18
Alarm Type
1 Processing Error Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of System restart.
Action
Contact ZTE technical support.
3.7.2 6027
Alarm Description
The Prompt message of system switch.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of system switch.
Action
Contact ZTE technical support.
3.7.3 6047
Alarm Description
The Prompt message of System.
Level
0 Unkown Level
3-19
Alarm Type
1 Processing Error Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of System.
Action
Perform the following operations in accordance with the alarm causes: divide uses into
different branches, re-establish the address pool, and clear the TCP connections.
3.7.4 6067
Alarm Description
The Prompt message of process.
Level
0 Unkown Level
Alarm Type
1 Processing Error Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of process.
Action
Contact ZTE technical support.
3.7.5 6107
Alarm Description
The Prompt message of memory.
3-20
Level
0 Unkown Level
Alarm Type
1 Processing Error Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of memory.
Action
Convert the state machine or re-configure the state machine.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of business data configuration.
Action
1. Run show running-config to check the TCP parameters if correct.
l Yes → End.
l No → Step 2.
2. Reconfigure business data.
3-21
3.8.2 7047
Alarm Description
The Prompt message of System database.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of System database.
Action
Contact ZTE technical support.
3.8.3 7057
Alarm Description
The Prompt message of Software Versions.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of Software Versions.
3-22
Action
l If this alarm is reported in the trial version, run the updatever activate command in
privileged mode to clear this alarm.
l If this alarm is reported in the rollback version, run the updatever download command
in privileged mode to clear this alarm.
3.8.4 7067
Alarm Description
The Prompt message of Scan Virus detect run.
Level
0 Unknown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of Scan Virus detect run.
Action
Contact ZTE technical support.
Level
0 Unknown Level
Alarm Type
3 Equipment Alarm
3-23
Alarm or Notification
1 Notification
Impact
The Prompt message of Remote defecting.
Action
Contact ZTE technical support.
3.9.2 8097
Alarm Description
OAM Error Frame Detect Notification.
Level
0 Unknown Level
Alarm Type
0 Communication Alarm
Alarm or Notification
1 Notification
Impact
OAM Error Frame Detect Notification.
Action
Contact ZTE technical support.
3.9.3 8107
Alarm Description
The Prompt message of QOS process.
Level
0 Unknown Level
Alarm Type
3 Equipment Alarm
3-24
Alarm or Notification
1 Notification
Impact
The Prompt message of QOS process.
Action
Perform the following operations in accordance with the alarm cause:
1. The total entry number of traffic rate-limit policies of various types on the same one
line card shall not exceed 1023.
2. Delete other unused QoS policy. Release the hardware resource and then configure
svlan-cos mapping.
3.9.4 8147
Alarm Description
The Prompt message of Interface Configuration Failed.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of Interface Configuration Failed.
Action
If possible, perform state machine change again.
3.9.5 8157
Alarm Description
IGMP Notification.
3-25
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
IGMP Notification.
Action
Locate the cause why the work VLAN goes down.
3.9.6 8167
Alarm Description
The Prompt message of NTP synchronize.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of NTP synchronize.
Action
Contact ZTE technical support.
3.9.7 8177
Alarm Description
The Prompt message of ARP.
3-26
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of ARP.
Action
Perform the following operations in accordance with the alarm cause:
1. Check whether the MAC address of the ARP entry is valid.
l Yes → Step 3.
l No → Step 2.
2. Bind the correct MAC address to prevent the valid user from being attacked.
3. Check whether the IP address is valid.
l Yes → Step 5.
l No → Step 4.
4. Modify the IP address so two devices will not use the same IP address.
5. Check whether the ARP detection of DHCP Snooping is enabled.
l Yes → Step 6.
l No → Step 7.
6. Check whether the IP POOL filter function of the SUPERVLAN interface is enabled.
l Yes → End.
l No → 9.
7. If the system does not need the filter function, disable it.
8. The user going online later modifies the IP address.
9. Contact ZTE technical support.
3.9.8 8187
Alarm Description
The Prompt message of RMON.
Level
0 Unknown Level
3-27
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of RMON.
Action
Perform the operations in accordance with the alarm prompt.
3.9.9 8217
Alarm Description
The Prompt message of ACL.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of ACL.
Action
Perform the operations in accordance with the alarm prompt.
3.9.10 8227
Alarm Description
The Prompt message of VRRP.
Level
0 Unkown Level
3-28
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of VRRP.
Action
1. Check the status switchover if normal.
2. If not, contact ZTE technical support after copying the information please.
3.9.11 8237
Alarm Description
The Prompt message of PPP.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of PPP.
Action
Perform the following operations in accordance with the alarm prompt.
1. ppp will be added again periodically. If the same alarm message appears many times,
contact ZTE technical support after copying the information please.
2. When local PPP interface receives RTR packet (Receive Terminate Request packet)
from peer PPP interface via IPCP negotiation, local interface will disable IPCP
negotiation, i.e. PPP state of IPCP will turn to Closed. The state will not turn to
Opened until re-triggering IPCP negotiation on interface, for which we can execute
command PPP Open under interface.
3-29
3.9.12 8247
Alarm Description
The Prompt message of MAC.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of MAC.
Action
Contact ZTE technical support.
3.9.13 8257
Alarm Description
MAC protection Notification.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
MAC protection Notification.
Action
1. Check whether there is any malicious attack.
3-30
l Yes → Step 2.
l No → Step 3.
2. Check whether there is any network loop.
l Yes → Step 3.
l No → End.
3. Contact ZTE technical support.
3.9.14 8267
Alarm Description
The Prompt message of DHCP.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of DHCP.
Action
Perform the operations in accordance with the alarm prompt.
3.9.15 8277
Alarm Description
DHCP user is abnormal.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
3-31
Impact
DHCP user is abnormal.
Action
Contact ZTE technical support.
3.9.16 8297
Alarm Description
The Prompt message of STP.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of STP.
Action
Perform the operations in accordance with the alarm prompt.
3.9.17 8307
Alarm Description
The Prompt message of VLAN.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
3-32
Impact
The Prompt message of VLAN.
Action
Perform the operations in accordance with the alarm prompt.
3.9.18 8317
Alarm Description
The Prompt message of LDP.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
LDP prompt message
Action
Perform the operations in accordance with the alarm prompt.
3.9.19 8327
Alarm Description
The Prompt message of AMAT.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
3-33
Impact
The Prompt message of AMAT.
Action
Contact ZTE technical support.
3.9.20 8337
Alarm Description
The Prompt message of RSVP.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of RSVP.
Action
Perform the operations in accordance with the alarm prompt.
3.9.21 8347
Alarm Description
The Prompt message of FRR.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
3-34
Impact
The Prompt message of FRR.
Action
Contact ZTE technical support.
3.9.22 8367
Alarm Description
The Prompt message of ZESR.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of ZESR.
Action
Perform the operations in accordance with the alarm prompt.
3.9.23 8377
Alarm Description
The Prompt message of ATM.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
3-35
Impact
The Prompt message of ATM.
Action
Perform the operations in accordance with the alarm prompt.
3.9.24 8387
Alarm Description
The Prompt message of MIX.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of MIX.
Action
Perform the operations in accordance with the alarm prompt.
3.9.25 8397
Alarm Description
The Prompt message of TELNET.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
3-36
Impact
The Prompt message of TELNET.
Action
Perform the operations in accordance with the alarm prompt.
3.9.26 8407
Alarm Description
Port loop back Notification.
Level
0 Unkown Level
Alarm Type
0 Communication Alarm
Alarm or Notification
1 Notification
Impact
Port loop back Notification.
Action
1. Check whether the port is faulty or the topology changes.
l Yes → Step 3.
l No → Step 2.
2. If packet transmitting and receiving on the port are abnormal, restart the port.
3. Contact ZTE technical support.
3.9.27 8467
Alarm Description
Aggregation Link Notification.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
3-37
Alarm or Notification
1 Notification
Impact
Aggregation Link Notification.
Action
1. Check whether link aggregation on the two ports is configured properly.
l Yes → Step 2.
l No → Step 3.
2. Check whether the LACP status is good.
l Yes → End.
l No → Step 3.
3. Contact ZTE technical support.
3.9.28 8487
Alarm Description
CAC Notification.
Level
0 Unknown Level
Alarm Type
1 Processing Error Alarm
Alarm or Notification
1 Notification
Impact
CAC Notification.
Action
Contact ZTE technical support.
3.9.29 8497
Alarm Description
OAM Notification.
3-38
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
OAM Notification.
Action
Contact ZTE technical support.
3.9.30 8507
Alarm Description
ICMP Notification.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
ICMP Notification.
Action
Verify that the network is connected properly and the system operates properly.
3.9.31 8517
Alarm Description
NAT Notification.
3-39
Level
0 Unkown Level
Alarm Type
1 Processing Error Alarm
Alarm or Notification
1 Notification
Impact
NAT Notification.
Action
Contact ZTE technical support.
3.9.32 8527
Alarm Description
MC-ELAM Notification.
Level
0 Unkown Level
Alarm Type
1 Processing Error Alarm
Alarm or Notification
1 Notification
Impact
MC-ELAM Notification.
Action
Contact ZTE technical support.
3.9.33 8537
Alarm Description
The Prompt message of GRE tunnel.
3-40
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of GRE tunnel.
Action
Perform the operations in accordance with the alarm prompt.
3.9.34 8547
Alarm Description
The Prompt message of cluster.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of cluster.
Action
Contact ZTE technical support.
3.9.35 8557
Alarm Description
The Prompt message of GR.
3-41
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
0 Common alarm
Impact
The Prompt message of GR.
Action
Contact ZTE technical support.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of ACCOUNTING.
Action
1. Check whether the communication between UAS and the authentication/charging
server is good.
l Yes → Step 2.
l No → Step 3.
3-42
2. Check the server configuration to see whether the destination address is reachable
and whether the key is correct.
l Yes → End.
l No → Step 3.
3. Contact ZTE technical support.
3.10.2 9027
Alarm Description
The Prompt message of RADIUS.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of RADIUS.
Action
Contact ZTE technical support.
3.10.3 9037
Alarm Description
The Prompt message of TACACS.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
3-43
Impact
TACACS prompt message
Action
Perform the operations in accordance with the alarm prompt.
3.10.4 9047
Alarm Description
The Prompt message of AAA.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
The Prompt message of AAA.
Action
Perform the operations in accordance with the alarm prompt.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
3-44
Alarm or Notification
1 Notification
Impact
The Prompt message of VPN.
Action
Perform the operations in accordance with the alarm prompt.
3.11.2 10077
Alarm Description
VPN Protection Notification.
Level
0 Unkown Level
Alarm Type
3 Equipment Alarm
Alarm or Notification
1 Notification
Impact
VPN Protection Notification.
Action
Perform the following operations in accordance with the alarm prompt.
1. Modify the tunnel protection group type to 1by1.
2. Modify the PW protection group type to 1by1.
3-45